TITLE CHAPTER 1-------- INTRODUCTION 1.1. Human Resource Management 1.2. Human Resource Development 1.3.

Performance Appraisal 1.4. History of Performance Appraisal 1.5. Definitions of Performance Appraisal 1.6. Need for the study 1.7. Objectives of the study 1.8. Scope of the study 1.9. Methodology of the study 1.10. Limitations of the study 1.11. Purpose of performance appraisal 1.12. Characteristics of performance appraisal 1.13. Performance standards 1.14. Complying with the law 1.15. Who should appraise Performance 1.16. Performance Appraisal methods 1.17. Eliminating rater error 1.18. Appraisal Interviews CHAPTER 2---------INDUSTRIAL PROFILE 2.1 Objectives, Vision, Mission, and Values of BHEL 2.2 Products of BHEL 2.3 Services and systems CHAPTER 3--------- COMPANY PROFILE 3.1 Evolution and growth of BHEL Hyderabad unit 3.2 Human Resource 3.3 Human Resource Development Centre CHAPTER 5-------- DATA ANALYSIS CHAPTER 6--------FINDINGS, RECOMMONDATIONS AND CONCLUSIONS QUESTIIONNAIRE BIBILOGRAPHY

PAGE NO 1-26 2 2 3 3 4 5 5 6 6 8 9 10 11 12 13 15 23 24 27-33 31 32 34 35-43 36 39 43 44 - 70 71-74 75-76 77

LIST OF TABLES TITLE PAGE NO

1.1 Purpose of Performance Appraisal 3.1 Executives Designation 3.2 Superiors Designation 3.3 Workers Designation

6 40 41 41

TITLE

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DIAGRAM 1.1 Performance Standards 1.2 Alternative sources of Appraisal 1.3 Performance Appraisal under MBO process 1.4 Performance Appraisal System Flow chart 3.1 Organizational structure of BHEL 3.2 Organizational structure of HRDC CHARTS Pie Charts (Chart 1 Chart 20) Bar Charts (Chart 21 Chart 25) Graphs 49 68 69 73 74 77 8 10 17 23 39 42

ACKNOWLEDGEMENT

It has been a privilege to be allotted this project work by BHEL Ltd., for which I express my gratitude. This study has been a challenging task, a first step in practice direction and a rewarding experience for me. I owe a special gratitude to some very special people who made project possible with their help and cooperation. My sincere thanks to Mrs. Sujana Sr. Manager, HR,BHEL for her enormous assistance. I wish to express my deep sense of gratitude to Mr. P. Uday Kumar, Manager HR, BHEL for inspiring guidance illuminating insights and above all for their enormous patients in putting up in a right way to accomplish in completion of the project. I express my heart full thanks to all the executives and managers of BHEL for their pioneer, primary cause for the completion of the project. I express special thanks to my faculty members of MBA department for their cooperation in the accomplishment of the project. I am equally thanks to my parents, D. BhyravaSwamy and D. Kanakalakshmi for giving me enormous moral support. Finally I express my worm gratitude to my friends Mr. M.Raja Dorai, Miss.G.Revathi Mrs. T.Sri Karunyadevi for their support in completion of the project.

DECLARATION

I, BHUVAN KUMAR DAMA, student of MBA (HR) at JNTU Kakinada School Of Management Studies declare that the project report entitled Performance Appraisal in BHARAT HEAVY ELACTRICALS LIMITED, R C PURAM, HYDERABAD is an original and benefited work done by me for the award of Master of Business Administration in JNTU Kakinada. The benefited work under taken by me is original and is done for education purpose and has not been submitted to any other university or institute for the award of any other degree or diploma.

D. Bhuvan Kumar.

A Study On
PERFORMANCE APPRAISAL

With reference to

BHARAT HEAVY ELECTRICALS LIMITED R C PURAM, HYDERBAD

A Project Report Submitted to in partial fulfilment of the requirement for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

Submitted By

BHUVANKUMAR DAMA (11021E0020)

SCHOOL OF MANAGEMENT STUDIES

JNTU KAKINADA
KAKINADA, A.P. 20011-2013