Underwriters Laboratories Inc.

ISO/TS 16949 Customer Specific Requirement Mapping Tool - 4/26/2004 Instructions for Use: Please complete the following form, one per site, and provide to your UL Lead Assessor as part of the audit planning documentation required for TS 16949:2002 Registrations or Upgrades. Customer specific requirements are pre-populated for Ford (Nov 03), GM Dec 03), DCX (Sept 03), Visteon (12/03), TRW (6/03), the Semiconductor CS Requirements(3/03) GM-Fait, and Delphi (11/03) for your convenience (note - the descriptions herein are not verbetim and are provided to increase ease of use of this tool only, please see actual requirements documents for the complete requirement). Should additional CSR's exist at your site, please add adidtioanl tabs using the same format (Edit-Move or Copy sheet). All subscribing customers (see defn below) must be included in the audit. Products supplied to Non-subscribing customers may be excluded depending on the scope of the registration. Non-Automotive Products are always excluded from TS 16949, although they may be included in the ISO 9001:2000 Registration. Important Definitions - The following definitions are critical to accurately complete this document - A) Subscriber - A customer requiring certification to TS 16949 B) Non-Subscriber - an automotive customer not requiring certification to TS 16949 C) Site - A location at which value-added manufacturing processes occur D) Remote Location - A location that supports sites and at which non-production processes occur Site Address:

Corporate HQ Address (if applicable). If same as site, state 'same'. Remote Location #1 Address

Remote Location #2 Address

Remote Location #3 Address

Remote Location #4 Address Remote Location #5 Address Remote Location #6 Address Remote Location #7 Address

Remote Location #8 Address

Ford Description Requirement Plant Corp RL# 4.1 Scope of Quality Manual (cl. 4.2.2) Control of documents (cl 4.2.3) - Specific call out for Ford external documents Engineering Specs (cl. 4.2.3.1, 7.3.5) - organizations and subcontractors comply with WHTX. Annual assessment. Heat Treated parts conform to WSSM99A3-A Control of Records (cl 4.2.4) Defines records retention. Requires inspection records to show results (no pass/fail) Customer Focus (cl. 5.2, 8.2.4, 8.5.1) - Meet Continuous Improvement requirements of Q1, demonstrated via QOS. Customer Representative (cl 5.6, 5.1) - Notify STA in 10 days for changes to senior management or company ownership Management Review (cl 5.6, 5.1) - Hold monthly QOS. QOS part of senior management review. Management Review Input (5.6.2)- Input includes Q1 Manufacturing site assessment results Training (cl 6.2.2, 6.2.2.3, 6.2.2.4) - Only trained and qualified people work on Ford parts. Training include current processes and requirements. Provision of resources (cl. 6.2.2.2, 6.3.1, 6.2.2, 6.2.2.1) - when considering RFQ, the organization must account for all necessary resources (trained personnel and equipment)

Procedure Reference

Process

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

Ford Description Requirement Plant Corp RL# Plant, Facility and Equipment Planning (cl. 6.3.1, 7.3.3.2, 5.1.1) - Evidence of Lean Manufacturing implementation plans required 4.11 Contingency Plans (cl 6.3.2) Plant, Buyer and STA must be notified in 24 hours of production interruption, along with actions taken to ensure supply. 4.12 Cleanliness of Premises (cl 6.4.2) - Dunnage included in this requirement Planning of Product Realization (cl 7.1, 7.3.1, 4.2.1d, 7.3.4.1, 5.4.1, 5.4.2) Organization must meet Q&R SOW Planning of Product Realization (cl 7.1, 7.3.1, 4.2.1d, 7.3.4.1, 5.4.1, 5.4.2) Organization shall report APQP Status Planning of Product Realization (cl 7.1, 7.3.1, 4.2.1d, 7.3.4.1, 5.4.1, 5.4.2) - Data from prototype fab must be used to plan production. PIST and PIPC necessary if required by STA. Acceptance Criteria (cl 7.1.2) Tables A & B of Ford CSR required for qualification of product characteristics and ongoing monitoring Customer Related Processes (cl 7.2.1) - Manufacturing sites to report materials per WSSM99P9999-A1 Review of requirements related to product supplemental (cl 7.2.2.1) Customer authorization for waiving review may be obtained from the buyer and when appropriate the Engineer

Procedure Reference

Process

4.13

4.14

4.14

4.14

4.15

4.16

4.17

Ford Description Requirement Plant Corp RL# Manufacturing Feasibility (cl 7.2.2.2) - Feasibility reviews shall include supplier and Ford engineering, as appropriate. Manufacturing Feasibility (cl 7.2.2.2) - Production volume changes increasing volume by 20% or more over previous verified capacity require full volume feasibility studies Customer communication supplemental (cl 7.2.3.1) Assistance in C3P or legacy data system compatibility with Ford CAD Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - PFMEA and Control plans for inverted Delta components approved by Ford Engineering and STA Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - DFMEA's for inverted delta components approved by Ford Engineering Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - FMEA and Control plan approvals obtained prior to PPAP submission Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - Revisions to P/DFMEAs and Control Plans for inverted delta components also approved Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - Use of Family PFMEA approved by STA. Use of Family DFMEA approved by Ford Engineering Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - FMEAs meet Ford Handbook requirements Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - All Ford parts have control plans. The control plans focus on prevention rather than detection. 4.20

Procedure Reference

Process

4.18

4.18

4.19

4.20

4.20

4.20

4.20

4.20

4.20

Ford Description Requirement Plant Corp RL# Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) Repaired/Reworked products reinspected in accordance with control plan and/or procedures Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - If high degree of capability on SC's, control plan changes can be requested via SREA Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - For Control Item Fasteners, heat treated parts, prior to release of metal from a mill heat, sample analyzed and tested for conformance. Sample from each additional coil/bundle in the heat also tested. (applicable to purchased material and material produced by the organization) Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - For control item fasteners, non-heat treated parts, material identification shall be visually checked to determine mill heat number agrees with steel suppliers mill analysis document. Each coil/bundle tested for hardness and other physical properties. 4.20 Multidisciplinary Approach (cl 7.3.1.1, 7.3.3.2) - For control item fasteners, lot traceability shall be maintained SC's (cl 7.3.2.3, 7.2.1.1) - The organization contacted Ford Engineering to obtain concurrence to use Ford symbols. Design and Development Review (cl 7.3.4, 7.3.1, 7.3.6.1) The organization shall use FPDS when reviewing product design and development stages

Procedure Reference

Process

4.20

4.20

4.20

4.20

4.21

4.22

Ford Description Requirement Plant Corp RL# Design and Development Review (cl 7.3.4, 7.3.1, 7.3.6.1) For inverted delta parts, design responsible suppliers include Ford Eng. And Assbly/Manf. in FPDS milestone reviews and design reviews. 4.22 Design and Development Verification (cl 7.3.5) - Perform DV to show conformance with Ford Vehicle Design Spec and System design Spec. 4.23 Prototype Program (cl 7.3.6.2) The organization is responsible for the quality of it's prototype parts PPAP (cl 7.3.6.3) - Comply with PPAP manual. Subcontractors must meet all requirements of PPAP. PPAP (cl 7.3.6.3) - All design change requests must be made via WERS. Process changes requests via SREA PPAP (cl 7.3.6.3) - Run at Rate Regulations (cl 7.4.1.1) Regulations include international export requirements as specified by Ford and ELV. 4.26 Subcontractor Development (cl 7.4.1.2) - Subcontractor s can meet the requirement via registration to TS99, TS02, QS or ISO9001:2000 or via assessment by STA approved 2nd party 4.27 Subcontractor Development (cl 7.4.1.2) - Subcontractor list updated twice annually Customer Approved Sources (cl 7.4.1.3) - When required, subcontractor approval shall be obtained from the Ford buyer and STA.

Procedure Reference

Process

4.24

4.25

4.25 4.25

4.27

4.28

Ford Description Requirement Plant Corp RL# Incoming Part Quality (cl 7.4.3.1) - The organization shall have incoming quality measures and use them as a key indicator of subcontractor quality management. Scheduling Subcontractors (cl 7.4.3.2) - The organization shall require 100% OTD from subcontractors. Premium Freight should be monitored and minimized. Job Instructions (cl 7.5.1.2) Operators use the most current job instructions Verification of Job Set-ups (cl 7.5.1.3) - Set-up verification includes manual tool exchanges. Records of set-up verification retained for 1 year. PM (cl 7.5.1.4) - The organization shall have a documented system for PM, including timely review of planned maintenance activities and an action plan to address any backlog. Action plans are to be included as part of management review. ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - The organization meets all requirements of MP&L 4.34 ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - The organization complies with MS9000, MMOG or Odette 4.34 ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2)- The organization maintains annual certification to the above 4.34

Procedure Reference

Process

4.29

4.30

4.31

4.32

4.33

Ford Description Requirement Plant Corp RL# ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - The organization maintains lot traceability through shipping (including subcontracted components associated to FMVSS) 4.34 ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - The organization maintains lot traceability through shipping (including subcontracted components associated to FMVSS) 4.34 ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - The organization uses Ford form 1121R 4.34 ID, Traceability, Preservation, Storage and Inventory (cl 7.5.3, 7.5.4, 7.5.5, 7.5.5.2) - For inverted delta parts, the inverted delta symbol precedes the Ford Part Number on the label 4.34 MSA (7.6.1) - All gauges used for checking parts per control plan have GR&R performed. Any gauge not meeting requirements of MSA manual approved by STA 4.35 4.35 MSA (7.6.1) - Use of family MSA approved by STA MSA (7.6.1) - Variable gage studies use 10 parts, 3 operators, 3 trials. Attribute gage studies use 50 parts, 3 operators, 3 trials.

Procedure Reference

Process

4.35

Ford Description Requirement Plant Corp RL# Lab Requirements (cl 7.6.3, 7.6.3.2) Commercial/Independent labs approved by organization prior to use. Approval based on ISO 17025 and documented. Alternate methods of approval accepted by STA. Statistical Tools and concepts (cl 8.1.1, 8.1.2) - Organization uses the latest edition of AIAG SPC, MSA and VDA Volume 4 Part 1 as appropriate Customer Satisfaction (cl 8.2.1.1, 5.2) - Notify registrar in 5 working days in case of Q1 revocation. Customer Satisfaction (cl 8.2.1.1, 5.2) - At least twice per year, the organization shall communicate customer sat metrics to all employees who affect the quality of Ford parts. Internal Quality Audits (cl 8.2.2) - Internal audits of the processes shall be conducted at least annually Internal Quality Audits (cl 8.2.2) - The internal auditors shall be trained per 4.39.1 or 4.39.2. The trainer must be successfully qualified. Monitoring and Measurement of manufacturing processes (cl 8.2.3.1, 7.1.2, 7.5, 7.5.2) - All process controls shall have a goal of reduction of variability and all process metrics shall be traceable to Ford requirements

Procedure Reference

Process

4.36

4.37

4.38

4.38

4.39

4.39

4.40

Ford Description Requirement Plant Corp RL# Monitoring and Measurement of Product (cl 8.2.4, 8.3.4) - ES test failures stop production. Ford Engineering, the STA and the using plant are immediately notified, shipments suspended and suspect lots identified. 4.41 Monitoring and Measurement of Product (cl 8.2.4, 8.3.4)- PV testing frequencies shall be noted in the control plan and PFMEA. Layout Inspection and Functional Testing (cl 8.2.4.1) Performed annually. Measurements documented on CFG-1003 or equivalent Appearance Items (cl 8.2.4.2) When process or environment can affect craftsmanship, the organization shall implement processes and measures such as Ford Global Craftsmanship. These shall be implemented in the control plan and APQP reporting. Control of Non-Conforming Product (cl 8.3, 8.5.2, 8.5.3) - 8D methodology used. Containment and root cause in 5 days for QR's. Full 8D in 10 days. Control of Non-Conforming Product (cl 8.3, 8.5.2, 8.5.3) documented system for internal notification, analysis and communication for returned product. Ford PPM communicated to all plant team members. Control of Non-Conforming Product (cl 8.3, 8.5.2, 8.5.3) Returned product test results included in monthly QOS report as part of the Management Review

Procedure Reference

Process

4.41

4.42

4.43

4.44

4.44

4.44

Ford Description Requirement Plant Corp RL# Customer Waiver (cl 8.3.4) WERS system used for waivers 4.45

Procedure Reference

Process

GM Description Requirement Plant 4.1.2 Records - Retention times meet GM minimum requirements Electronic Communication (cl 7.2.3.1)- For NAO organizations, examples include 830, 862,866 and EDIFACT ASN (cl 7.2.3.1) - For NAO organizations, examples include 856 and EDIFACT Special Characteristics - The organization shall use KCDS definitions and symbology (GM 1805 QN) Design Changes - Design changes need written customer approval or waiver prior to implementation PPAP - the organization shall comply with AIAG PPAP Customer Satisfaction - trends in quality system performance and customer satisfaction shall be compared with competitors or appropriate benchmarks and reviewed by top management Internal Auditor Qualifications Internal auditors shall be qualified as recommended in ISO 19011. Internal auditors shall be qualified and competent in the process approach, core tools and GM CSR's. Supplier QMS Development (cl 7.4.1.2) - QS 9000 accepted in lieu of ISO 9001:2000, 2nd Party audit criteria defined. General Procedures and Other Requirements - the organization shall verify current versions of GM documents annually Pre-production/Pilot Material Shipping Procedure (GM1407) Supplier Submission of Match Check Material (GM 1689) Shipping Parts Identification Label Standard (GM 1724) Corp RL#

Procedure Reference

Process

4.1.3

4.1.4

4.1.5

4.1.6 4.1.8

4.1.9

4.1.10

4.1.11

4.2.2 4.2.2.1 4.2.2.2 4.2.2.3

GM Description Requirement Plant Component Verification & Traceability Procedure (GM 1730) - Powertrain only Traceability Identifier Equipment (GM 1731) Bar Code Standard for Part/Component/Module Identification and Traceability (GM 1737) Supplier Quality Processes and Measures Procedure (GM 1746) Continuous Improvement Procedure (GM1747) GP-10 Eval and Accreditation Test Facilities (GM 1796/A) Shipping and Delivery Performance Requirements (GM 1797) Key Characteristic Designation System (GM 1805 QN) GP-11 General procedure for Pre-Prototype and Prototype Material (GM 1820) C4 Technology Program (GM 1825) GP-12 Early Production Containment Procedure (GM 1920) Run-at-Rate Procedure (GM 1960) UPC Labeling for Commercial Service Applications - SPO requires use of UPC labeling instead of AIAG labeling for certain applications. Certification Body Notification and Certification Status - NBH-Q - CB must be notified in 5 business days after being placed on NBH-Q Management Review Management Review of quality system performance shall be conducted at planned intervals, not less than annually Corp RL#

Procedure Reference

Process

4.2.2.4 4.2.2.5

4.2.2.6

4.2.2.7 4.2.2.8 4.2.2.9

4.2.2.10

4.2.2.11

4.2.2.12 4.2.2.13

4.2.2.14 4.2.2.15

4.2.4

4.2.8

4.2.10

DCX Description Requirement Plant Corp Records Retention (cl 4.2.4.1) Retention times meet DCX minimum requirements Special Characteristics not identified with Symbols (cl 7.2.1.1, 7.3.1.1, 7.3.2.3, 7.3.3.1) - Product or process characteristics chosen by DCX or the organization that affect fit, form, function or appearance which are not identified with a symbol Design Changes (cl 7.3.7) - design changes shall have written DCX approval or waiver prior to production implementation. PPAP (cl 7.3.6.3) - The organization shall comply with PPAP. The organization shall require PPAP from it's suppliers. Certification Body/Registrar Notification - The organization shall notify their CB in writing within 5 working days when DCX places the site in the NI category Supplier Quality Management System Development (cl 7.4.1.2) DCX accepts QS-9000 registration in lieu of ISO 9001:2000. Assessment by OEM or OEM approved second party (rules for approval defined) Product Creation Process - PAP used as part of product creation process. Organization shall use PAP method. Special Characteristics Not Identified with Symbols (cl. 7.2.1.1, 7.3.1.1, 7.3.2.3, 7.3.3.1) - Same as 4.1.2, includes reference to PS-9336, PS-10125 and AS-10119 The Shield - defines the shield as related to safety or regulatory. The Diamond - defines the diamond as key to functional or customer acceptance. RL#

Procedure Reference

Process

4.1.1

4.1.2

4.1.3

4.1.4

4.1.5

4.1.6

4.2.1.2

4.2.1.3 4.2.1.4

4.2.1.5

DCX Description Requirement Plant Corp Annual Layout - Complete annual layout, including all sub-components, shall be required for all parts 4.2.1.6 Design Verification and Product Validation - Defines DV as tests, inspections and procedures that must be accomplished before production to verify design intent. Defines PV as tests to validate production tooling, methods and processes. DV and PV must be done prior to PSO. 4.2.1.7 Continuing Conformance - CC tests shall be performed during the model year Internal Quality Audits - minimum frequency is annual Corrective Action Plan - 7D required for issues not in on-line PRISM PRISM - Organization shall have two individuals at each location who have completed DCX PRISM training. DCC procedure PSFD0270 must be incorporated into the quality system. 4.2.1.11 Appearance Masters - Masters for color, gloss and texture shall be approved by the DCX Design Office Packaging, Shipping and Labeling Organizations shall be familiar and comply with DCX Packaging, Shipping and Labeling Instructions. Process Approval - PSO must be completed by the Product Team, prior to PPAP. Parts out of production for 12 months require a PSO. 4.2.1.14 Control Plans - Required for prototype, pre-launch and production phases RL#

Procedure Reference

Process

4.2.1.8 4.2.1.9

4.2.1.10

4.2.1.12

4.2.1.13

4.2.1.15

DCX Description Requirement Plant Corp Forever Requirements - Extended Enterprise - The organization shall communicate with DCX on changes that may impact product quality, including notification to the SQM and Purchasing agent on material changes, process changes and location changes at both the organization and suppliers. The organization shall notify the SQM and Purchasing Agent of supplier issues and potential supply and capacity issues. 4.2.1.16 Electronic Communication Establish a connection for electronic communication through the Global Supplier Portal. RL#

Procedure Reference

Process

4.2.1.17

Semiconduct Description or Plant Requirement Laboratory - For laboratory scope, laboratories are those facilities that perform reliability, qualification or durability testing to the requirements of a customer documented 3.1.5s specification Control of records - Adds retention requirement for characterization and 4.2.4.1s DOE records Training - Process steps that require operator certification shall be identified and operators certified. Periodic recertification required. 6.2.2.2s Cleanliness of premises - Adds control of ESD and housekeeping 6.4.2s items (bulletized list) Planning of product realization supplemental - shall include all processes from incoming material through shipping and warehousing. FMEA and control plans shall include 7.1s these processes Planning of product realization supplemental - includes material movement between controlled and contracted sites. Receiving and sending orgs shall agree upon performance/capability requirements for product/process expectations, timing and support. Feasibility concerns documented, with plan to 7.1s remove concerns Change Control - Effects of process changes shall be verified by before and after characterization of appropriate device parameters 7.1.4s Customer-designated special characteristics - The organization shall identify process and product parameters that are critical to the 7.2.1.1s proper operation of the product.

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Organization Manufacturing Feasibility - Feasibility analysis shall include compatibility review of current design rules, critical process capability and design/process FMEA with manufacturing personnel. 7.2.2.2s Organization Manufacturing Feasibility - Conformance to engineering requirements demonstrated by providing process and/or product characterization data. Data to show significant process and products SC's are capable or there is a customer approved action plan 7.2.2.2s Design and development planning - For customer or application specific parts, the organization shall review with and obtain customer concurrence at appropriate stages of design and development. Design process effectiveness is indicated by evidence of first pass design success. 7.3.1s Design and development input Device and simulation model robustness shall be periodically reviewed. The organization shall have a documented procedure defining review method and 7.3.2(d)s frequency. Design and development input For new process or technology design, the organization must consider product life cycle vs. Process or technology life cycle. When a process is identified as becoming obsolete, the org shall notify the customer and develop plans to manage the obsolescence. 7.3.2(d)s Design Output - The organization shall produce data that device packaging meets customer requirements and transportation packaging meets customer 7.3.3s requirements.

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Design Output - Guaranteed by design parameters identified in DFMEA. The method used to guarantee such parameter at design and over time shall be documented 7.3.3s Design Output - Documented method for correlating design and product requirements to process 7.3.3s target values. PFMEA - the PFMEA shall consider processes from incoming material receipt to shipping and warehousing. Mistake proofing tools shall be used to prevent mixed material, wrong labeling and other common shipping/logistics/storage errors. 7.3.3.2s Design and development verification - produce data showing that each fab process has been characterized to the corners of significant characteristics of the process or per customer 7.3.5s requirements. Design and development validation - The organization shall, have customer approval for qualification tests, sample sizes and test requirements; have a qualification plan; have access to lab equipment for failure analysis; obtain customer concurrence for problem analysis related to qual test failures 7.3.6.1s and corrective actions Design and development validation - Design rule modification should result when a design is no longer robust as indicated by 7.3.6.1s reliability measures Design and development validation - obtain customer concurrence for problem analysis related to design validation test 7.3.6.1s failures and corrective actions

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Control of design and development changes - includes long term planning for process changes and technology development. Includes technology roadmaps, quality roadmaps and 7.3.7s product roadmaps Control of design and development changes - When product or technology obsolescence plans are made or updated which affect parts previously purchased by a customer, the customer shall be notified 7.3.7s Purchasing process - supplier facilities and personnel performing qual testing or failure analysis meet customer specific requirements 7.4.1s Supplier quality management system development - Fab, assembly and/or test suppliers shall be compliant to TS2 and the semiconductor CSR as verified by 3rd party audit, SAC Certification or customer conducted or approved audits (as determined by the 7.4.1.2s customer) Incoming product quality - the organization should identify incoming material characteristics that impact their processes and communicate these to the supplier. 7.4.3.1s Control Plan - control plans shall include processes from incoming material through shipping and 7.5.1.1s warehousing Work Instructions - Work Instructions shall include or reference ATE programs and hardware, data entry logs or computer systems, golden units and required frequency 7.5.1.2s of usage Management of production tooling - PM shall apply to probe cards and 7.5.1.5s tester contacts

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Management of production tooling - establish and implement a management system for device handling equipment, test fixtures, 7.5.1.5s software, testers and photo masks Management of production tooling - system shall include measures of effectiveness for operational efficiency, maintenance to schedule, maintenance adjustments consistent with equipment utilization, tool change programs for perishable tooling 7.5.1.5s Management of production tooling - tooling management shall include tools that change form, fit or function 7.5.1.5s Identification and traceability organization shall be able to trace products forward and backward 7.5.3s within 24 hours Customer property - adequately protect customer supplied product from damage and deterioration caused by environmental conditions and handling. The organization shall have a documented system for inspecting or detecting signs of 7.5.4s either. Customer property - When valueadded operations are subcontracted, the organization shall provide guidelines for protection of customer property from handling damage and environmental deterioration 7.5.4s Customer property - the organization shall have a documented method to ensure protection and/or security of customer's intellectual property rights, verification that correct Software is in delivered product and 7.5.4s archiving control Customer Property - the organization shall use appropriate storage methods for prevention of 7.5.4s product damage.

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Customer Property - transportation packaging shall meet ESD requirements and prevent physical 7.5.4s damage Control of monitoring and measuring devices - for test system set-up, master/golden units shall be used to verify test integrity. Golden units shall be distributed throughout the spec (some outside). Golden units shall be safeguarded. Evidence shall be available to demonstrate the frequency and result 7.6s of the set-up. Measurement system analysis For measurement equipment used to measure SC's, the apparent resolution shall be at most 1/10th of the total process 6sigma standard 7.6.1s deviation. Measurement system analysis supplier gage R&R studies shall be 7.6.1s per the MSA reference manual. Laboratory requirements - internal and external labs used for qual testing shall be capable of performing tests required in AEC7.6.3s Q100 and Q101 Internal laboratory - if the internal lab is used for engineering development and/or failure analysis, then the production use equipment and processes must be clearly 7.6.3.1s identified Internal Audit - The internal audit program shall include clean room controls, ESD controls, handling of wafers, masks, gages and product, corrective actions and effective implementation from problem analysis reports, timely completion of 8.2.2s analysis reports Monitoring and measurement of product - If visual inspection is used, appropriate lighting, visual aids, inspection aids and evaluation equipment and verification of personnel competency must be 8.2.4s maintained.

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Monitoring and measurement of product - If stress testing is used for reliability improvement, data shall demonstrate that no product degradation occurs. If guard banding is used, statistical justification of the guard banding methodology is required. Guard band limits shall provide for Cpk of 1.67 or greater. 8.2.4s Monitoring and measurement of product - organizations shall conduct audits of final packaged product to verify conformance to packaging and labeling 8.2.4s requirements. Control of non-conforming product - supplemental - nonconforming removed from production immediately and placed in a status that prevents reintroduction into the production flow. 8.3.1s Control of reworked product When a rework process is established, it shall be statistically validated that reworked product is as reliable as non-reworked product. 8.3.2s Corrective action - The organization shall have a system to track customer problem analysis completion time (specific times are 8.5.2s established) Corrective action - the organization shall provide adequate facilities for complete failure analysis. If subcontracted, must be adequate 8.5.2s external lab Corrective action - analytical equipment used for failure analysis shall be included in PM and 8.5.2s calibration control. Corrective action - management shall review problem analysis reports, failure analysis reports and corrective action prior to submission 8.5.2s to the customer

Procedure Reference Corp RL#

Process

Semiconduct Description or Plant Requirement Corrective action - the organization shall incorporate significant feedback from field return analysis into design rule documentation, design and process FMEAs, and process control plans. 8.5.2s

Procedure Reference Corp RL#

Process

Description Visteon Requirement General requirements - All TS and Visteon requirements shall be documented in the organizations quality system Quality Manual - All TS2 requirements and the requirements of Visteon CSR will be included in the organizations quality system 4.2.2s Control of records - Adds retention requirements for specific records (life+10). Control of records - where practical, the actual test results should be recorded. Pass/Fail records are not acceptable for variable measures. Customer focus - demonstrate meeting continuous improvement objectives with QOS/BOS. Requires yearly self-assessment of QOS/BOS effectiveness. Customer representative Customer rep must be established. When changed, Visteon Supplier Performance and Commodity Purchasing notified. Report Card contacts updated. 5.5.2.1s Customer representative - If senior management responsible for quality or company ownership changes, Commodity Purchasing notified in 10 days (email and copied SDE on Report Card). 5.5.2.1s Management Review - Monthly QOS/BOS required. Must review all facets - design, manf, logistics, customer sat, subcontractor performance and new business development. QOS/BOS process shall be documented. 5.6s Plant Corp RL#

Procedure Reference

Process

4.1s

4.2.4.s

4.2.4.s

5.2s

Description Visteon Requirement Training - ensure only trained and qualified personnel are involved in all aspects of the design and manf. of Visteon products, including appropriate Visteon systems. 6.2.2.2s Training - records of training will be traceable to the revision of the source training material. Plant, Facility and Equipment Planning - organization shall have lean manufacturing implementation plans. Contingency Plans - Prepare contingency plans per Visteon guidelines. Interruptions communicated to Visteon receiving plants, buyer and SDE in 24 hours. Cleanliness of premises - Includes dunnage in the requirement 6.4.2s Planning of product realization APQP manual used as a guide. Reporting of APQP status shall utilize the forms and process flows provided by Visteon. Customer-related processes - ISO 14001 registration is required by Dec 31, 2004 Customer-related processes ELV reporting requirements specified. Customer-designated special characteristics - Visteon SC symbols to be used for Critical Characteristics as per the Critical Characteristic Identification Process Review of Requirements Related to Product - Supplemental waiver of the requirement to review product requirements shall be obtained from the Commodity Buyer. 7.2.2.1s Plant Corp RL#

Procedure Reference

Process

6.2.2.2s

6.3.1s

6.3.2s

7.1s

7.2

7.2

7.2.1.1s

Description Visteon Requirement Organization Manufacturing Feasibility - Feasibility analysis shall include supplier and customer organizations as appropriate. 7.2.2.2s Organization Manufacturing Feasibility - The organization shall notify Visteon for volume changes of more than 20%, identify capacity constraints and provide evaluation of risks to customer. 7.2.2.2s Customer Communication Supplemental - During the RFQ response, the organization shall verify data exchange formats with Visteon. Multidisciplinary Approach Visteon program properly managed and resourced. Supplier Program Manager appointed and org chart of support team exists Multidisciplinary Approach APQP required on all Visteon components. Monthly updates via APQP Status Report to Visteon. All team members trained in APQP Process. Multidisciplinary Approach LRR/Safe Launch Process carried out on high impact components. Multidisciplinary Approach - PSW per AIAG PPAP, using Visteon Warrant form. Multidisciplinary Approach - Per Safe Launch Plan, supplier personnel on-site at Visteon or on 24 hour call for support during Launch Phase Multidisciplinary Approach Respond to launch concerns in accordance with Visteon Safe Launch Expectations. Multidisciplinary Approach FMEA's and control plans with designated safety or regulatory items require Visteon approval. Changes also require approval. Plant Corp RL#

Procedure Reference

Process

7.2.3.1s

7.3

7.3

7.3

7.3

7.3

7.3

7.3

Description Visteon Requirement Multidisciplinary Approach D/PFMEAs required for all parts. Use of Family FMEAs approved by Visteon Engineering. Multidisciplinary Approach - All Visteon parts have control plans. The control plans focus on prevention rather than detection. Multidisciplinary Approach Repaired/Reworked products reinspected in accordance with control plan and/or procedures Multidisciplinary Approach - Heat treated parts will conform to the reference standard in the drawing notes. Multidisciplinary Approach - For heat treated parts traceability will be maintained for lot control to the chemical composition and/or quenched hardness testing. Multidisciplinary Approach - For heat treated parts, if external labs used to test material, the lab must meet 7.6.3.2s. Multidisciplinary Approach Changes to control plans for control items require Visteon approval. SC's - Use Visteon SC Identification Process for SC's. SC's must be designated on control plan once identified Design and Development Review - The organization shall use VPDS when reviewing product design and development stages. Reviews shall include the use of APQP Tracking documents. Design and Development Verification - Perform DV to show conformance with Visteon Design validation Plan and DVPR requirements. Plant Corp RL#

Procedure Reference

Process

7.3

7.3

7.3

7.3

7.3

7.3

7.3

7.3.2.3s

7.3.4s

7.3.5s

Description Visteon Requirement Design and Development Verification - At component level, the organization shall develop a qualification plan with Visteon design engineering. Verification methods and results shall be recorded. Prototype Program - The organization is responsible for the quality of it's prototype parts PPAP - Comply with PPAP manual. Subcontractors must meet all requirements of PPAP. PPAP - All proposed design, process, site and sub-supplier change requests must be made via Visteon SCR procedure. PPAP - PPAP document reviewed yearly for current applicability and updated as necessary PPAP When specified in APQP, run at rate shall be performed as a production capacity verification. Supplier Quality management Organization is responsible for ensuring that the quality and conformance of their subcontracted material meets Visteon requirements. Visteon reserves the right to audit the subcontract. Product must be traceable and the intent of the Visteon CSR's must be cascaded to their suppliers. Supplier Quality Management Organizations can meet the requirement via registration to TS02, QS or ISO9001:2000 (if applicable, the org must include the semiconductor customer specific requirement). Plant Corp RL#

Procedure Reference

Process

7.3.5s

7.3.6.2s

7.3.6.3s

7.3.6.3s

7.3.6.3s

7.3.6.3s

7.4.1.2s

7.4.1.2s

Description Visteon Requirement Incoming Part Quality - The organization shall have incoming inspection of material consistent with the risk and quality impact on the sub. If sampling plans used, samples sizes shall be consistent with 90% confidence and shall use zero defects as the acceptance criteria. Supplier monitoring - The organization shall require 100% OTD from subcontractors. Delivery metrics must be included in QOS reviews. Quality roadmap process used to track and resolve delivery issues. Control Plans- Change history required on control plans. APQP used as guide for control plans. Proposed changes to SC's approved by the Visteon Supplier Change Request Process. Control Plans - for Significant and Critical Characteristics, on-going process capability must be ensured. Control Plans - organization shall identify on-going process improvements Control Plans - Annual layout required for each component and included in PPAP records. Work Instructions - Operators use the most current job instructions or those consistent with the revision level of the product Verification of Job Set-ups - Setup verification includes manual tool exchanges. Records of set-up verification retained for 1 year. 7.5.1.3s PM - The organization shall have a documented system for PM, including timely review of planned maintenance activities and an action plan to address any backlog. 7.5.1.4s Plant Corp RL#

Procedure Reference

Process

7.4.3.1s

7.4.3.2s

7.5.1.1s

7.5.1.1s

7.5.1.1s

7.5.1.1s

7.5.1.2s

Description Visteon Requirement PM - The management review process shall include a review of key metrics such as OEE, MTBF, ontime maintenance and others Storage and Inventory - The organization shall use MMOG as a guide Storage and Inventory - The organization shall use the Report card delivery rating system to monitor performance and as a Metric in Management Review. Adverse trends shall require corrective actions via 8D. Storage and Inventory - The organization shall agree on a packaging spec with the plant engineer. Storage and Inventory - Each package should be labeled according to Visteon labeling Standards Storage and Inventory - If delivery dates not on PO, the organization shall ship only as authorized in releases MSA - All gauges used for checking SC's shall have a gauge study performed in accordance with MSA. Gauges not meeting MSA criteria must have containment plan approved by Visteon. Gauge studies shall be repeated yearly. External Lab Commercial/Independent labs used for product test, product val or acceptance processes shall be registered to ISO 17025 and have a scope and capability consistent with the test performed. Identification of Statistical Tools Organization uses the latest edition of AIAG SPC, MSA and VDA 6.1 as appropriate Customer Satisfaction - Weekly review of report card required, with Quality improvement Road map for underpreformance Plant Corp RL#

Procedure Reference

Process

7.5.1.4s

7.5.5.1s

7.5.5.1s

7.5.5.1s

7.5.5.1s

7.5.5.1s

7.6.1s

7.6.3.2s

8.1.1s

8.2.1.1s

Description Visteon Requirement Customer Satisfaction - Registrar notification required if controlled shipping or supplier improvement process initiated Internal Audit - Internal auditors must complete training class. Should have 1 lead auditor who has passed an accredited lead auditor class Internal Audit - Nonconformance's in registrar audits and internal audits shall be summarized and communicated to the organization site quality leads for large organizations. The local management rep shall evaluate the need to implement similar corrective action at their site. Monitoring and Measurement of Product - Organization shall develop a plan to meet IP test plan/control plan and ES requirements and submit for approval as part of PPAP. Reaction plans to failures shall be in IP test plan. Monitoring and Measurement of Product - Approval for use of surrogate data must be obtained from Visteon. Layout Inspection and Functional Testing - Performed annually update PPAP documents as required. Surrogate data must be approved by Visteon. Appearance Items - Designated on drawing Control of Non-Conforming Product - Process in place to prevent shipping of non-conforming. Control of Non-Conforming Product - defines requirements for containment and reaction to spills, with timing requirements. Requires 8D Plant Corp RL#

Procedure Reference

Process

8.2.1.1s

8.2.2s

8.2.2s

8.2.4s

8.2.4s

8.2.4.1s 8.2.4.2s

8.3s

8.3s

Description Visteon Requirement 8.3.4s Customer Waiver - use SCR for waivers Plant Corp RL#

Procedure Reference

Process

TRW Requirement

Description Plant Responsibility - the organization shall adopt standards of zero defects and 100% on-time delivery to TRW. Responsibility - All official communication with TRW will be done in english Corp RL#

Procedure Reference

Process

Section 1.D

Section 1.D ISO/TS 16949:2002 Registration must use current versions of AIAG APQP, FMEA, MSA, PPAP and SPC as guidelines for system development e-Business Capabilities - have access to email, internet and internet browser. Maintain contact information in VIN Supplier Master, including top management representative info. Prototype Fab and Quality Evaluation - For the fab of prototype or pre-production parts, suppliers shall imitate the planned production process as close as feasible. Special Characteristics Suppliers shall implement process controls for SC's as designated on TRW drawings (ref. TRW Automotive Product Line Specific Requirements for levels of controls and process capability). Section 2.B.2 APQP - Use APQP for new product launch. When requested, report APQP status per TRW direction.

Section 2.A.1

Section 2.A.2

Section 2.B.1

Section 2.B.3

TRW Requirement

Description Plant APQP - When required, participate in Supplier Component/Process Design Review (TRW Supplier Development process Phase II and III). Corp RL#

Procedure Reference

Process

Section 2.B.3 Section 2.B.3 APQP - When required, perform run at rate. APQP - When required, perform Launch and Production readiness review. APQP - When required, perform safe Launch Practice APQP - Submit a Manufacturing Feasibility Sign Off and Capacity Verification to the Buyer after RFQ accepted and prior to commitment for facilities or tool development. May be required for modifications to designs and processes also. PPAP - PPAP per AIAG PPAP. PPAP to include ES test plan and results when applicable. PPAP - ES tests done by approves/accredited lab. Govt Regulatory Compliance Comply with applicable regs. End-of-Life Vehicle/IMDS Reporting - Based on product line requirements, submit data consistent with ELV reporting and the AIAG ELV Reporting Tool prior to PPAP. Packaging - Agree to a packaging plan during APQP. Packaging - one part number in a box or packaging unit

Section 2.B.3 Section 2.B.3

Section 2.B.3

Section 2.B.4 Section 2.B.4 Section 2.B.5

Section 2.B.6 Section 2.B.7 Section 2.B.7

TRW Requirement

Description Plant Packaging - All packaging units labeled and the label includes TRW part number with eng level and part name, Quantity, Supplier name and TRW supplier code, lot traceability number and date (direct relation to delivery note), raw material heat number, bar code label on each packaging unit. Corp RL#

Procedure Reference

Process

Section 2.B.7 Supplier Request for Change Product or process changes require a written request and approval prior to implementation. Supplier Request for Change Offline rework is considered a process change and requires TRW approval. Rework must be supported by operating and inspection instructions. Inspection instructions must be consistent with the process control plan. Special identification and segregation is required. Supplier Request for Change Deviation requests must be made in writing, and a plan to return to normal production (with timing) must accompany the request. Material shipped under deviation must be labeled with the deviation number and it's expiration date. Section 2.C.1 Supplier Performance Rating The supplier shall access their rating on-line. Concern Management Containment action in 24 hours, corrective action plan in 10 days, use on-line system for receipt of TRW concerns, response and tracking. Concern Management - Suppliers shall immediately notify TRW upon discovery that they might have shipped non-conforming or suspect product.

Section 2.C.1

Section 2.C.1

Section 2.C.2

Section 2.C.3

Section 2.C.3

TRW Requirement

Description Plant Part and Process Audit suppliers shall meet the TRW Product Line Specific audit requirements Sub-supplier Management Suppliers must have the capability to manage sub-suppliers, including APQP and periodic auditing. Heat treating and plating must be audited and managed. Periodic Product Verification Dimensional checks yearly. Supplier Facility Access suppliers shall allow access to their facility and their sub-suppliers facilities to TRW and TRW's customers. Contingency Plan - Suppliers shall develop a contingency plan for potential catastrophes disrupting product flow. See TRW Automotive Product Line Specific Requirements. Document and Product Sample Retention - Retain in accordance with industry standards and Automotive Product Line Specific Requirements. TRW Property - Tools - All TRW tools and inspection/test equipment will be permanently marked to clearly show they are Property of TRW or the customer. Corp RL#

Procedure Reference

Process

Section 2.C.4

Section 2.C.5 Section 2.C.6

Section 2.C.7

Section 2.C.8

Section 2.C.9

Section 2.C.10 Indemnity - Supplier must have Section 2.C.11 insurance covering risks. TRW Automotive Product Line Specific Requirements - please add mapping of requirements as applicable for the commodity you Section 3 provide.

Fiat Description Requirement Plant Supplier Quality Base Requirements - Zero defects is the expectation on supplied parts Supplier Quality Base Requirements - Funding is to be identified in the initial quote and subsequent quotes to reflect error detection and defect outflow prevention to customers. Procedures and reference documents - per the regional and divisional matrix, suppliers are to adhere to the requirements of the following documents: Product Realization - AIAG APQP Product Realization - GM Global APQP GM 1927 Product Realization - Fiat Auto #07774 FMEA - AIAG FMEA FMEA Fiat #00270, 00271 SPC - AIAG SPC SPC - Fiat #9.01102/08 MSA - AIAG MSA MSA - ANFIA Guideline PPAP-AIAG PPAP PPAP - GM-FIAT WWP PPAP Guideline for Common parts PPAP - FIAT Benestare/Qualificazione #07741, 07740, 9.01103 SC's - KCDS - GM-1805QN SC's ITEZ1401H-KCDS Manual for ITDC Application SC's - FIAT #9.01102 Quality of Supplies Quality Monitoring GP-5 Supplier Quality Processes and Measurements Procedure GM-1746 Quality Monitoring - FIAT #08018 Continuous Improvement - GP-8 Continuous Improvement Procedure GM-1747 Global Run @ Rate - GP-9 Global Run @ Rate GM-1960 Corp RL#

Procedure Reference

Process

3 3 3 3 3 3 3 3 3 3 3 3

3 3 3 3

3 3

3 3

Fiat Description Requirement Plant Supplier Test Facilities - GP-10 Evaluation and Accreditation of Supplier Test Facilities, GM 1796 Supplier Test Facilities - FIAT #07740 Prototype Material - GP-11 General Procedure for Pre-Prototype and Prototype Material GM-1820 Prototype Material - GM Opel GP11 Handbook Prototype Material - FIAT 9.01103 Product Quality and Conformity Certificate Early Production Containment GP-12 Early production Containment GM 1920 Additional - Traceability Identifier Requirement TIR 15-300 GM 1731 Additional - Supplier Quality Weld Support Manual Additional - Fixture standards Requirement GM 1925 Additional - PED 114 Additional - Principles of Gage Provisions to Suppliers Additional - GP-4 PreProduction/Pilot Material Shipping Procedure GM 1407 Additional - ASQ&R Guideline for Project Start-up Additional - EMM1000/1001 Additional - Shipping and Delivery Performance Requirements - Ship Direct Additional - Packaging and Labeling Requirements - AC Delco and Accessories APQP - Use APQP process that conforms to the requirement of the procurement organization. Operator Training - Training plan must address new operators and current operators performing new functions. Operator Training - Training status should be displayed in the area of the manufacturing process. Corp RL#

Procedure Reference

Process

3 3

3 3

3 3 3 3 3 3

3 3 3

Fiat Description Requirement Plant Error Proofing - Implement error proofing strategies for the control of materials, processes and labeling for all products. Implementation measured by %Error Proofed. 4 Traceability - Traceability scheme to meet regional and divisional requirements. Items to be traced shall be determined during APQP. 4 Verification of Customer Used Features - Customer used part features shall be incorporated in the PFMEA, process control plan, layered audits and error/mistake proofing. Features verified at 100% frequency. Inspection Fixtures and Gages Requirements - gage construction shall orientate the part in vehicle position unless deviation approved by Supplier Quality. Inspection Fixtures and Gages Requirements - Gage designs approved by the SQE prior to start of fixture construction. Gage designs incorporate approved GD&T datum schemes and fixtures must be capable to dimensionally evaluate parts. Inspection Fixtures and Gages Requirements - Hand applied fixtures for sub-datum KPC's and openings will customer will install something that impacts final vehicle specification. Inspection Fixtures and Gages Requirements - Have the ability to check completed assembly. Cubing or build fixture shall have the ability to demonstrate fit to adjoining parts and attachments. Corp RL#

Procedure Reference

Process

Fiat Description Requirement Plant Inspection Fixtures and Gages Requirements - fixtures procured to meet program timing. Supplier shall have CMM holding fixture available for the inspection of first parts off prototype and production tooling. 4 Layered Audits - A documented layered audit plan with a minimum frequency of once per shift shall exist. Non-conformities from layered audits addressed with corrective action. Audit plan to address multiple levels of management. Site leadership to verify compliance to plan. Containment - All non-conforming and suspect material controlled by defined method. All non-conforming and suspect material segregated and identified. GP12 implemented during launch. Quality Performance Metrics Suppliers shall monitor their performance, on-line, through GQTS. Suppliers shall monitor their performance on-line through NETFOR. Production Quality - Suppliers must have effective manufacturing practices and procedures. Current Product Improvement Process - Participate in resolution of problems identified via CPIP or Diagnosis Team. Advance problem solving Requirements - Demonstrate capability to solve complex problems using advanced problem solving techniques. On-Site support during preproduction and launch - Supplier will provide on-site support at customer request. Supplier contacts for all shifts supplier shall designate a specific supplier rep that will support each of the customer plant's shifts. Corp RL#

Procedure Reference

Process

Fiat Description Requirement Plant Quality data - Provide quality related data upon customer request 7 Tier 1 Responsibilities - Implement and adhere to customer requirements for all components including direct buy parts. FGP/Powertrain Suppliers - Adhere to Supplier Quality Statement of Requirements Powertrain Addendum Systems and Procedures Access Have internet access to GM procedures. Systems and Procedures Access Use Powerway APQP system Corp RL#

Procedure Reference

Process

10

10 Systems and Procedures Access Have on-line access to communicate 10 with Fiat. Requirement 1 - Specifies Capability requirements at PPAP and On-going for KPC, PQC and Standard PT Addendum Characteristics Requirement 2 - PFMEA, with RPN over 40, must obtain written approval PT Addendum from GM-FIAT SQE Requirement 2 - Global Powertrain PFMEA ranking chart shall be used. PT Addendum Requirement 3 - Part and Process cleanliness considered during PT Addendum PFMEA development.

Delphi Description Requirement Plant Quality System Requirements Notify delphi is ISO or TS certificate is revoked, if placed on probation, or if plan to switch registrars 1.2 bullet 3 Quality System Requirements Provide Delphi Buyer a copy of the certificate of registration, including amendments and renewals Quality System Requirements Reference current copies of AIAG APQP, PPAP, MSA, FMEA, QS9000 and TS 16949:2002 Quality System Requirements PFMEAs must use Delphi rating tables for severity, occurrence and detection. If severity of 7 or greater, occurrence must be 1 or detection 5. Supplier Involvement Prior to Sourcing - Submit TFC Form (SPDP Appendix 5). Supplier Involvement Prior to Sourcing - If required, submit Required Quality Info Letter (Appendix 3) and participate in Technical Review Supplier Involvement Prior to Sourcing - If required, participate in Supplier Assessment (Appendix 26 or 27) After Named Supplier - Participate in APQP for all new parts. After Named Supplier - Participate in Program Reviews After Named Supplier - Participate in Design Reviews After Named Supplier - Provide and Maintain Timing Charts and Open Issues Tracking lists (appendix 8&9) After Named Supplier - Provide and maintain DFMEA After Named Supplier - Provide and maintain process flow, PFMEA and Process Control Plan (appendix 13) Corp RL#

Procedure Reference

Process

1.2 bullet 4

1.2 bullet 5

1.2 Note

1.2

1.2

1.2

1.2 1.2 1.2

1.2 1.2

1.2

Delphi Description Requirement Plant 1.2 After Named Supplier - Perform and maintain MSA/Gage Reviews After Named Supplier - Provide Early Production Containment and Pre-launch control plan After Named Supplier - Complete AIAG PPAP After Named Supplier - Perform and pass Run @ Rate (appendix 14 and 15) After Named Supplier - all communication must be in English Performance Monitoring Complete and update a Supplier Quality Action Plan for communications back to Delphi on problem resolution, actions and timetable. (appendix 31) Change Management - No changes without delphi written approval. Changes communicated through Supplier suggested Change Process (appendix 32) for design, material, sub-supplier, manf. location or process changes. Improvement and Development Management - When necessary, perform Production Process Review and Value Stream Mapping (appendix 39) PR&R - On-line access to PR&R required. Timeframes for response defined. 5-Why Analysis required (appendix 41, 42). PR&R - Respond to cost recovery notices in 15 days. PR&R - If on Level II containment, notify registrar. Pricing/Payment - When requested, complete piece price breakdown form and Tooling Cost detail Breakdown Form and submit with RFQ Pricing/Payment - quotes have itemized price for expendable packaging and returnable packaging, when required. Corp RL#

Procedure Reference

Process

1.2 1.2

1.2 1.2

1.2

1.2

1.2

1.2 1.2 1.2

1.3

1.3

Delphi Description Requirement Plant Pricing/Payment - Supplier to have continuous cost reduction improvement process Currency - all prices and payment in delphi buyers local currency. Lean - When requested participate in Value Stream Mapping and pursue VSM training. Labels - Identify material per Delphi Shipping/Parts Identification Label Standard. Provide a sample of label with Part Certification package. Labels - For destinations in Europe, label per Odette standards. 1.4 1.4 Labels - Every container in a shipment must be labeled. Labels - shipping containers must be identified with the materials appropriate country of origin Labels - Packaging slip or SPSSL must be affixed next to master label when skid packed and container label for single containers. One PO per pack slip, one pack slip per skid. Packaging - Comply with Delphi Packaging Manual Scheduling - EDI capable Scheduling - Supplier must be able to ship daily at a minimum. Must ship exact qualities, dates and times specified on releases. Scheduling - ASN sent electronically at time of shipment. Scheduling - supplier to notify delphi if cannot meet schedule. Scheduling - suppliers may only used authorized carriers for all modes of transportation. Transportation - All shipment must be made by normal mode at the prescribed ship window time on authorized carrier, unless otherwise specified by Delphi. Transportation - Shipments must be made in approved standard pack container. Corp RL#

Procedure Reference

Process

1.3 1.3

1.4

1.4

1.4

1.4 1.4 1.4

1.4 1.4 1.4

1.4

1.4

1.4

Delphi Description Requirement Plant Transportation - Premium Freight paid by Delphi must have PTA number on BOL Capacity - Capacity info provided with the quote should reflect the available daily capacity and operating plan. Operating plan should meet weekly volume requirement and current model service requirement and should be 100 hours per week or less. Buyer should approve plans more than 100 hours Capacity - Suppliers must have the capability to provide 15% above quoted volume without additional investment from Delphi. Lead Time - Lead time quoted in calendar days and should quality time from receipt of order to ship availability. Steady state lead time is 10 days. Past Model Service - Must maintain the ability to provide parts to Delphi for 15 years after the last active model year. Delphi Substances of Concern Compliance to Delphi 10949001 is mandatory. Engineering - Maintain confidentiality Product Expectations - Utilize electronic print files. For molder parts, product definition communicated in 3D Solid Model Unigraphics native language file format. Supplier must provide certificate of origin and manufactures affidavit. Data Collaboration Policy - CAD data and drawing exchange in Native CAD format. RFQ's will indicate 3D CAD format of design Material Expectations - Suppliers to provide samples, testing, environmental and MSDS info when requested. Packaging - Provide packaging in accordance with DAS-GSPM Corp RL#

Procedure Reference

Process

1.4

1.4

1.4

1.4

1.4

1.5 1.6

1.6

1.6

1.6 1.6

Delphi Description Requirement Plant Packaging - Supplier Packaging Information Form must be submitted at time of quote and/or to communicate a packaging change for a current part. Packaging - Packaging material costs must be provided in quote with separate line items for expendable and returnable. Packaging - When expendable packaging used, half-slotted cartons and full layer pads are considered mainstream. When regular slotted cartons used, perforated tear away tabs will be incorporated. Handholds will be used on expendable containers. Packaging - Ergonomic guidelines must be followed. Weight limit of containers may be specified in quote. Manually handled containers cannot exceed 40 lbs. Packaging - Containers must meet international and govt regs. Packaging - Provide delphi with validation results and testing documentation when required. Packaging - product must be properly oriented for part presentation to operator. Packaging - Supply packaging samples when requested. Packaging must be approved prior to start of production. Packaging - Standard packs cannot exceed 1/10th days usage. Once a Standard pack has been established, it must be adhered to. Packaging - All materials should be recyclable, reusable or returnable. Packaging - For Export, comply with NMWP and mark non-coniferous materials as specified.. Invoice must indicate NMWP materials are nonconiferous and letter of certification to freight forwarder required. 1.6 Corp RL#

Procedure Reference

Process

1.6

1.6

1.6

1.6 1.6

1.6

1.6

1.6

1.6

1.6

Delphi Description Requirement Plant Packaging - Responsible for maintaining inventory counts on returnable and maintaining supply of expendables as backup. Backup packs must have same pack dimensions, quantities and orientation as returnables. Packaging - Must be sufficiently strong to allow full transportation utilization. Equipment - Should meet industry quality, maintenance, safety, changeover and production yield requirements. Tools - Maintenance, refurbishment and replacement of Delphi owned tooling is the responsibility of the supplier Tools - If tool design responsible, reproducible tool prints must be complete 6 weeks after PPAP for all new program tools, tools undergoing engineering change and current tools that are revised. Change Approval - Any changes to process, design, component, packaging, component suppliers or facilities must receive written approval prior to implementation. Reference Suppler Suggested Change Process. Property Rights - When Delphi pays a direct charge for engineering or development all drawings, designs, processes, compositions, software, masks and other technical information are Delphi's property, including inventions and improvements to these. Property Rights - On programs deemed confidential by delphi, suppliers employees to sign Delphi standard Intellectual Property Rights Agreement. Corp RL#

Procedure Reference

Process

1.6

1.6

1.6

1.6

1.6

1.7

1.8

1.8

Delphi Description Requirement Plant General Information - Supplier must provide plant DUNS code, 24-hour contact names and phone numbers, routine contact points and a communication matrix, including emergency contact capability. 1.9 General Information - Supplier must provide annually a list of planned downtimes. General Information - If unionized, provide buyer the union affiliation and contract expiration date. General Information - All quotes must be prepared using Delphi Automotive forms as provided. Prototype Parts Provision Delivery dates shall be established and noted on the PO (date is dock date at Delphi). Prototype Parts Provision - All prototype components must be clearly identified and have current revision level. Alls shipments must include a blue label "prototype parts". The supplier shall submit inspection reports with sample delivery and GP11 if requested. Tooling Inventory/Disposal Furnish a tooling inventory of all delphi owned tools (active and inactive) to the Delphi buyer, annually by January 31. Inventory requirements specified in this paragraph. Corp RL#

Procedure Reference

Process

1.9

1.9

1.9

1.10

1.10

1.11

Requirement Description Plant Corp RL#

Procedure Reference

Process

Requirement Description Plant Corp RL#

Procedure Reference

Process