eCornell Online Professional Development Programs

Certificate Program in

Healthcare Facilities Design:

Strategy & Innovation

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Certificate Program in

Healthcare Facilities Design:

Strategy & Innovation
This certificate program is comprised of 6 online courses:

Certificate Overview
This 6-course online certificate program in facility design from Cornell Universitys College of Human Ecology will give you the strategies and knowledge you need to implement transformational change within any healthcare organization, making it more efficient, safe and patient-centered. But redesigning the healthcare delivery system requires changing the very structures and processes of the environment in which health professionals and organizations function.

Transformational Excellence: Change Leadership in Healthcare Strategic Planning for Healthcare Organizations Revising & Implementing Your Strategic Plan Planning & Designing a Healing Environment Basic Tools for Facility Planning Practice-Based Research

The Power of an Ivy League Credential

Calling on research and recommendations from the Institute of Medicines paradigmshifting book Crossing the Quality Chasm: A New Health System for the 21st Century, the tools and methods taught in this program will prepare healthcare professionals to address some of the leading problems plaguing the healthcare industry today that can be addressed through more effective facility design.

Implement Strategy & Innovation

The program is designed to help you better manage your healthcare organization, provide top level, patient-centered service, and simultaneously improve the bottom line. The curriculum focuses on strategic planning and facility design, and how to effectively use evidence-based research to transform and improve a healthcare environment. Youll learn how to strategically plan for transformational change including: the identification of challenges, planning to address changing needs, gathering data related to improvement strategies, gaining strength through stakeholders, developing strategies specific to your organizations core mission, vision and values, and effectively executing your plan. Youll also gain the basic knowledge needed to read a blueprint of a proposed facility design or re-design with skill and accuracy.

Participants in this program will master several skills required of a successful healthcare leader, including how to:

Use evidence-based research techniques to plan a successful strategic initiative. Identify areas for improvement and potential growth. Develop and execute strategic business goals. Hold a strategic retreat to gather data and buy-in from stakeholders and other players in the decision-making process. Use evidence-based planning and design to develop an overall strategic facility plan. Be conversant in the planning and design process in order to ask informed questions and make effective decisions during building and renovation processes.

Who Should Take This Certificate?

This program will benefit hospital and other healthcare facility administrators, C-suite executives, chiefs of staff, hospital boards, chief nursing officers, department directors and other significant stakeholders in a facility design or re-design/ renovation. Will also be relevant to facility management staff and managers at all levels within a healthcare organization who may play a role, provide critical feedback and/or leadership during the design process. Also applicable to medical personnel and staff who aspire to become directors and executives, administrators or other positions within healthcare leadership.

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Transformational Excellence: Change Leadership in Healthcare

SLN551 Benefits to the Learner
After completing this course participants will be able to:

To be competitive, reduce risk and meet patients needs, hospitals and healthcare organizations must transform the way they deliver services and manage change. Identifying areas at risk and in need of improvement is the first step toward making healthcare organizations operate more efficiently and safely. This coursethe first in the six-course certificate program Healthcare Facilities Design: Strategy & Innovationoutlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.

Description

Describe key areas in the U.S. healthcare system in need of improvement. Define transformational excellence and how it relates to a systems approach to change. Discuss the role of leadership in implementing change in healthcare organizations. Outline strategies for involving stakeholders in the change process and communication progress.

Who Should Take This Course?

This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry, as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. The course is also appropriate for professionals with a background in business and management who are new to the healthcare setting. Administrative directors, department heads, program directors, project leaders of key initiatives, clinical directors, and chiefs of staff and service will find this course appropriate to their needs.

Identify at least one change to work on in their own organization, and begin to develop a strategy for doing so.

Authoring Faculty
Nick A. Fabrizio, PhD

Course Format

Sponsoring School
Cornell Universitys College of Human Ecology

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following module: Transforming the Organization The Need for Change The Goals of Change Transformational Change

Total Learning Time

Approximately 3 1/2 hours over a period of 2 weeks

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Strategic Planning for Healthcare Organizations

SLN552 Benefits to the Learner
After completing this course participants will be able to:

Create a strategic vision for their organization. Collect and analyze data to inform their strategic planning process. Identify areas for improvement and potential growth.

Healthcare organizations and the professionals who run them often approach the task of management much as a service provider approaches a patient: quickly identifying the symptoms or problems, making a diagnosis or analysis, and developing a treatment plan or solution. While this technique may work when making decisions about day-today operations, it is often inadequate to the task of evaluating the overall health of the organization and making long-term plans for its survival. Effective strategic planning requires healthcare managers to shift their perspective from being part of a service organization to being part of a business. This coursethe second in the six-course certificate program Healthcare Facilities Design: Strategy & Innovationintroduces students to a strategic planning process tailored to the specific needs and concerns of healthcare organizations. Participants learn how to gauge their organizations readiness to undertake a strategic planning process; how to develop strategies specific to their organizations core mission, vision and values; and how to involve both internal and external stakeholders in the planning process. Participant will also learn how to use a variety of tools and techniques to collect and analyze data and identify areas in need of improvement.

Description

Authoring Faculty
Nick A. Fabrizio, PhD

Who Should Take This Course?

Sponsoring School
Cornell Universitys College of Human Ecology

This course is intended for those currently working in a managerial capacity in the healthcare industry as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. High-level healthcare administrators, non-physician executives, physician executives, and chief medical officers will find this course appropriate to their needs.

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules: Strategic Planning and Visioning Dynamics and Benefits of Strategic Planning Gauging Your Readiness Strategic Visioning

Performing and Organizational Check-Up Assessing the Organization: Porters 5 Forces Assessing the Organization: The BCG Matrix Finding the Gaps Making a Diagnosis

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Revising & Implementing Your Strategic Plan

SLN553 Benefits to the Learner
Learners who complete this course will be able to:

Develop goals and objectives related to a strategic initiative and an action to realize them. Involve stakeholders in planning and implementing strategic plans. Monitor progress and refine the strategic plan based on results.

Many medical groups develop strategic plans that are never fully implemented or woven into the fabric of the organizations mission, vision and operating plans. Other medical groups develop plans without articulating how their achievement will strengthen the organization, who is responsible for implementing them, or how progress will be monitored, measured and reported. This coursethe third in the six-course certificate program Healthcare Facilities Design: Strategy & Innovationoutlines how to plan and conduct a strategic retreat designed to identify the goals critical to your organizations growth and to construct and implement a plan for achieving them. Learn how to gain the buy-in of important stakeholders and decision makers; explore how the internal and external environments affect strategic plans; and develop the skills to evaluate and refine them continuously based on changes to these environments, to ensure their success.

Description

Who Should Take This Course?

Authoring Faculty
Nick A. Fabrizio, PhD

This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry, as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. High-level healthcare administrators, non-physician executives, physician executives and chief medical officers will find this course appropriate to their needs.

Sponsoring School
Cornell Universitys College of Human Ecology

Course Format

Total Learning Time

Approximately 6 hours over a period of 2 weeks

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules: Planning a Retreat Identifying and Involving Stakeholders Planning to Plan Conducting a Retreat At the Retreat Better Goals and Action Plans

Monitoring and Refining Your Plan Establishing a Framework for Success Measuring and Communicating Progress Correcting Course

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Planning & Designing a Healing Environment

SLN561 Description

Benefits to the Learner

After completing this course participants will be able to:

Apply some of the key evidence pertaining to major issues in healthcare today. Participate in planning and design projects effectively as an informed consumer. Ask informed questions as a participant in these projects, leading the team to make better decisions.

Nearly every major regional healthcare facility in the United States is in the midst of or planning a capital improvement project. How can you be sure that such projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked? This coursethe fourth in the six-course certificate program Healthcare Facilities Design: Strategy & Innovationexplores the use of Evidence-Based Design (EBD) to guide the planning, design and management of healthcare facilities and systems. After this course you will be a more intelligent and discerning consumers of research evidence and related information, and be more a productive participant in the planning and design process. Youll learn the key steps in the planning and design process with a focus on how the facility affects quality of care and the experience of patients and care-giving staff. Case studies illustrate design approaches that lend themselves to patientcentered care and that lead to greater operational efficiency and effectiveness. A course project provides students with the opportunity to apply what theyre learning to the creation of an outline of a facility plan for their own organization.

Recommend ways to use scarce resources available for renovation and design projects to the best advantage.

Who Should Take This Course?

This course is intended for those involved in the conceptual planning of capital improvement projects, including hospital administrators, chiefs of medicine, chiefs of nursing, architects and facilities planners.

Authoring Faculty
Franklin Becker, PhD

Course Format

Sponsoring School
Cornell Universitys College of Human Ecology

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course contains the following modules: The Role of Evidence in Planning & Design Types of Evidence Used in the Planning & Design Process The Strategic Facility Plan Evidence-Based Design The Evidence in Evidence-Based Design Specific Issues & Evidence-Based Design Interpreting the Evidence Implementing EBD What to Study: Generating Testable Hypothesis Recommending Design Solutions

Total Learning Time

Approximately 6 hours over a period of 2 weeks

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Basic Tools for Facility Planning

SLN562

Benefits to the Learner

After completing this course participants will be able to:

Participate constructively in a facility planning project by being conversant in the basic planning and design process. Use practical, hands-on skills for reading symbols, measuring dimensions and interpreting plans and blueprints.

The process of designing a healthcare facility has a special mission: to have a positive impact on its many usersincluding patients, families, visitors, nurses, physicians, and other clinical and non-clinical staffwhile simultaneously fostering cost-effective operations. To achieve the best outcomes, it is important to involve a variety of stakeholders. An informed group can help to ensure a more efficient working process with architects and engineers, and can contribute to stronger, more broadly-based and more cost-effective decisions. This coursethe fifth in the six-course certificate program Healthcare Facilities Design: Strategy & Innovationintroduces the must-know concepts and related terminology of healthcare facility planning. The course touches on those aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting, including working from a budget to estimate potential sizing of facilities, estimating costs, and recognizing key features of architectural and engineering drawings. At the conclusion of the course, you will be a more intelligent consumer of information and a more effective participant in the healthcare facility planning and design process.

Description

Develop early conceptual-level cost estimates and estimates on the amount of space that could potentially be built with a given budget. Make more informed recommendations and feedback regarding building and renovation projects.

Who Should Take This Course?

This course will be beneficial to current or prospective hospital board members, physicians, medical directors, hospital and healthcare executives, nurse managers, and others healthcare mangers and leaders expecting to play crucial roles in a facility-planning project.

Course Format

Authoring Faculty
Brooke Hollis

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules: The Facility Planning & Design Process and Estimating Facility Space Overview of Planning/Design Process and Space Programming Introduction to Cost Estimation The Design Phase An Introduction to the Design Phase Design Drawings Construction Drawings The Drawing Package Keeping On Top of Trends and Issues Planning Issues & Approaches to Working with the Professional Team A Look at Innovations & Trends

Sponsoring School
Cornell Universitys College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

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Practice-Based Research
SLN563

Benefits to the Learner

After completing this course participants will be able to:

Identify specific design featuresboth in existing environments and those being proposed for a new projectfor which there is a strong rationale for doing some short-term, projectspecific empirical research. Formulate testable hypotheses that link design features to desirable outcomes and benefits. Conduct relatively quick and inexpensive on-site research studies.

When a healthcare organization is potentially committing millions of dollars to a capital improvement project, its critical to ensure that the design conforms to best practices and is likely to achieve the intended results. Its equally important to be able to measure the effect of the new facility according to specific metrics to ensure those results are being achieved. But reviewing the published Evidence-Based Design (EBD) literature for every issue or design decision may not be the best use of your time. The final course in the six-course certificate program Healthcare Facilities Design: Strategy & Innovation, offers practical advice and guidance about how project participants can conduct their own research on a timeline and budget appropriate to a project schedule. It lays out a practical approach to conducting small-scale, relatively rapid empirical research studies targeting a specific project, in contrast to relying exclusively on the published EBD research literature. This course is particularly relevant because most hospitals and healthcare facilities have a major design project underway, or are about to begin one. The various stakeholders in the planning and design process must understand evidence-based design and how they can conduct practice-based research that complements the published EBD research literature and provides insights and evidence for their own specific project.

Description

Who Should Take This Course?

Better understand and interpret published research findings.

Authoring Faculty
Franklin Becker, PhD

This course is of benefit to hospital administrators and leaders (committee members, chiefs of medicine, directors of nursing, etc.), as well as to architects, engineers and others, involved in the design of hospitals and healthcare facilities. This course will give practitioners the tools they need to become more intelligent consumers of EBD research. They will also be able to conduct targeted, project-based studies.

Course Format

Sponsoring School
Cornell Universitys College of Human Ecology

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules:

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Introduction to Practice-Based Research What is Practice-Based Research? Working with Organizations & Resources Designing the Practice-Based Research Project Asking the Right Questions Research Design Data Collection Methods Analyzing, Interpreting & Disseminating the Research Data Analysis Interpreting & Disseminating the Research

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