SET Academy (ALC-03077)

MBA-1st Semester HUMAN RESOURCE MANAGEMENT

Self Evaluation Exam

Time: 60 mins.

Name ... Roll No. .. Full Marks: 27 Marks Obt. ...

Instruction: Answer all the questions. 1.What process involves the activities like defining goals, establishing strategies for achieving these goals, and developing plans to integrate and coordinate activities? a) Organizing b) Leading c) Controllingd) Planning 2.Which of the following is related to setting a tone for new employees' work by describing job-related expectations and reporting relationships. a) Selection b) Task Analysis c) Feed Forward Control d) Orientation 3.Which role involves initiating new ideas to improve organizational performance? a) Leading b) Entrepreneur c) Disturbance handlerd) Resource Allocators 4.________ involves designing, structuring, and coordinating the work? a) Organzing b) Leading c) Controlling d) Planning 5.Which skill is associated with the ability to apply specialized knowledge or expertise? a) Human Skills b) Technical Skill c) Conceptual Skill d) Disseminating Skill 6.Which of the following activity comprises of motivating ,disciplining,managing conflict,staffing and training. a) Networking b) Communication c) Tarditional Managementd) Human Resource Management 7.Which term is used to define a consciously coordinated social unit, comprising of a group of people, who work on continuous basis to achieve a common goal or set of goals a) Society b) Organization c) Nation d) Army 8.Which branch of management is concerned with "the study of the structure, functioning and performance of organizations and the behavior of groups and individuals within them. a) Financial management b) Marketing management c) Economics d) Organization behavior Kalyan Anand Page 1

SET Academy (ALC-03077)

Self Evaluation Exam

9.The definition given by Pugh explains that OB is concerned with the study of the structure, functioning and performance of organizations and the _______________ a) The strategy of the organization b) The financial planning of organization c) The marketing plan for the organizationd) Behavior of groups and individuals within the organizations. 10.Which level of analysis studies the aspects like leaning perception and creativity. a) Organization level b) Group level c) SWOT analysis d) Individual level 11.Which study was used to standardize the work activities a) Hawthorne studies b) Studies about division of labo c) Time and motion study d) Study of authority relations 12.Name second aspect of Theory X proposed by McGregor. a) Need hierarchy theory b) Motivation Hygine theory c) Theory Y

Bureaucratic theory d)

2 MARKS (2X8 ) 1.Jwala Refinary has a proper plan for scheduling maintenance on the plant machinery.What is this technique called? a) Feed Forward Control b) Concurrent Control c) Feedback Control d) Personal Need Analysis 2.e-solutions is a software company and it is looking for a suitable candidate for the position of project consultant .They are looking for a person who has the ability to critically analyze, diagnose a situation and forward a feasible solution.He shall also possess creative thinking,ability to generate options and choosing the best available option.What type of skill may fulfill all these criteria? a) Technical Skill b) Human Skill c) Communication Skill d) Conceptual Skill 3.What types of control focus on the results of operations and guide future planning, inputs, and process designs. what level of analysis needs to be conducted? a) Feed Forward Control b) Concurrent Control c) Feedback Control d) Personal Need Analysis 4.Which analysis involves asking employees and managers, either in an interview or in a self-administered questionnaire, to analyze their training needs. a) Organization analysis. b) Task analysis c) SWOT Analysis d) Personal needs analysis 5.Arrange the given components in the smaller to bigger unit order (i) Organization , (ii) Individual , (iii) Group Kalyan Anand Page 2

SET Academy (ALC-03077)

Self Evaluation Exam

a) Group - organization - individual b) Group - Individual - organization c) Organization - Individual - group d) Individual - group - organization 6.Intellectual capital is represented by the sum total of ____________ , __________ and ____________ of organizational workforce. a) Qualification , number and gender b) Nationality , language and salary c) Productivity , tenure and training d) Knowledge, expertise and dedication 7.Priyanka is an OB consultant. The general manager of a 'e-Art' company contracts her and tells that the company is facing many problems like interpersonal conflict and issues related to leadership. what level of analysis needs to be conducted? a) Global level of analysis b) Individual level of analysis c) Organization level of analysis d) Group level of analysis 8.Which of the following feature we seen in the bureaucratic system 1. Division of labor 2. Self actualization 3. Organization follows hierarchical principle 4. Groups affect the behavior of individuals at work 5. Many people feel important through a sincere appreciation of their efforts a) 2 and 3b) 2 and 5 c) 1 and 3 d) 3,4 and five 4 MARKS (4X6 ) 1.Rutwik is an MBA from a top business school and has specialized in Finance. He is proficient in operating the tasks assigned to him and analyze the possibilities during crisis. But he is not able to manage his subordinates properly.What skill does he possibaly lack? a) Technical Skillb) Conceptual Skillc) Human Skill d) Decisional Skill 2.There is a meeting going on at High-tech Ltd. In the meeting they are discussing the questions like : 1.What makes the organization distinctive? 2.What is the market share? 3.what financing is available? 4.How much skilled workforce is there in the organization? What are they trying to assess in the SWOT Analysis. a) Weakness b) Opportunity c) Threat d) Strength 3.Decisional roles involves decision making. Again, this role can be sub-divided in to the following: 1.Taking corrective action to cope with adverse situation 2.Negotiating with trade unions, or any other stakeholders 3.Allocating human, physical, and monetary resources 4.Initiating new ideas to improve organizational performance. Match the roles given in the choices below with appropriate description as given above. a) 1-Resource allocators,2-Entrepreneur,3-Negotiator,4-Disturbance Handlers b) 1-Entrepreneur,2-Resource Allocator,3-Negotiator,4-Disturbance Handlers c) 1-Negotiator2-,Entrepreneur,3-Resource Allocator,4-Disturbance handler Kalyan Anand Page 3

SET Academy (ALC-03077)

Self Evaluation Exam

d) 1- Disturbance handlers,2-Negotiators,3-Resource Allocator,4-Entrepreneur 4.Ms. Dutta is the learning and development manager for "Accurate solutions soft wear solutions" . The organization is aiming at enhancing the productivity of employees, improving on innovative ideas and also to reduce employee turnover. The organization also aims to restructure the reward and recognition system. Before moving ahead with the plan, what all aspects need to be studied by Ms. Dutta. What level of analysis shall be done? a) Organization culture, technology : (Group level of analysis ) b) Learning, Creativity , task performance, turnover (Individual level of analysis) c) Leadership, conflict change (organizational level of analysis) d) Power, norms, communication (individual level of analysis) 5.Jigyasa is the supervisor at delicious foods. She is very strict and believe that the workers want to avoid responsibility and need it be closely directed matches with Jigyasa's assumptions ? a) Need nierragy theory b) Scientific theory c) Theory Y d) Theory X 6.Match the given concept with appropriate theorists A.Administrative theory of management 1. Henri Fayola B.Theory based on authority relations 2. Max Weber C.Division of labor increases proclivity 3. Adam smith D.Use scientific method to determine most efficient way of doing work 4. Fredrick Taylor a) A-4,B-2,C-3,D-1 b) A-1,B-2,C-3,D-4 c) A-2,B-3,C-1,D-4 d) A-4,B-3,C-2,D-1

Kalyan Anand

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