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DESIGN + FITOUT GUIDE

DESIGN + FITOUT GUIDE FIVE SIMPLE STEPS • INITIAL STAGES • DESIGN APPROVALS • PRE-FITOUT •
DESIGN + FITOUT GUIDE FIVE SIMPLE STEPS • INITIAL STAGES • DESIGN APPROVALS • PRE-FITOUT •

FIVE SIMPLE STEPS

• INITIAL STAGES

• DESIGN APPROVALS

• PRE-FITOUT

• FITOUT

• GETTING READY TO TRADE

Our Vision

To be acknowledged as the market leader in the development, management, leasing and marketing of specialty and sub regional shopping centres throughout Australia.

Our Mission for Retailers and Customers

We are committed to providing our retailers with a retail environment which maximises sales.

For our customers – a safe, convenient, first choice environment offering total satisfaction.

Why should you read this book?

“At Supre, we believe that good retail design

helps to reinforce our company and positioning.

Effective design provides us with unique points of

difference to help attract existing and new

customers and is an important part of our retail

business philosophy. At our recently renovated store

at Stockland Imperial Arcade, the flexibility of the

design and newly designed shopfront have helped

increase our presentation into the mall and increased

our customer flow.”

Nikki Van Der Meulen Business Development Manager Supre

“I’ve just opened a café at a Stockland Centre,

this is my third set-up and my best advice is to

make sure you appoint a good retail designer.

I did, and it meant that I could focus on setting

up the business side ready to trade without

stressing about the building works.

Even though our space was small, our new store

looks great, it meets our functional needs

and most importantly meant that we

didn’t blow out the budget.”

Angela Sokialidis Proprietor Pino Latte

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needs and most importantly meant that we didn’t blow out the budget.” Angela Sokialidis Proprietor Pino
needs and most importantly meant that we didn’t blow out the budget.” Angela Sokialidis Proprietor Pino

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steps

simple

steps simple 5 One of Stockland’s main objectives is that your store succeeds as a business.

5

One of Stockland’s main objectives is that your store succeeds as a business.

Stockland believes that to achieve this, your store should be creative, innovative and attractive to your customers. At the same time, your store needs to complement Stockland’s design strategy. That’s why Stockland has developed this Guide.

The Guide is an important document. It is part of your lease and it is your responsibility to ensure that you and your representatives read, understand and comply with these fitout requirements.

By your acceptance of our Letter of Offer, you have agreed to comply with all requirements set out in this Guide.

Who is this guide for?

• All new tenants in operational Stockland Centres

• Tenants undertaking minor upgrades or refits within an operational Stockland Centre

• All new tenants in new Stockland Centres or Stockland Centres under development

How to use this guide

To make this process as clear as possible, this document has been broken into five simple steps, each with a checklist provided on page six and seven. The best way to comply with all Design and Fitout Guide requirements is to work through this list, checking off each step as you go.

Who is involved in this process?

TENANT You are responsible for making sure all requirements under your lease are met. This guide will show you how.

RETAIL DESIGNER Appointed by you. Design concepts, detail drawings, site visits, monitor fitout works.

SHOPFITTER Appointed by you. All fitout works & co-ordination thereof including services requirements.

TENANCY DESIGN MANAGER (TDM) Stockland’s representative, involved in all aspects of the design of your fitout, including approvals.

CENTRE MANAGEMENT Stockland’s representative on-site in an operational centre only (development projects refer to TPM role). Will approve your shopfitter to start on-site and monitor your fitout works.

TENANCY PROJECT MANAGER (TPM) Stockland’s project manager of tenancy works will be involved ONLY in development projects in place of Centre Management.

QUERIES? Fitting out a retail space can be a challenging process, but it is essential that this Design and Fitout Guide is followed carefully. Your Tenancy Design Manager (TDM), Centre Manager or Tenancy Project Manager (TPM) will answer all your questions.

IMPORTANT CONTACTS:

MY TENANCY DESIGN MANAGER (TDM):

IMPORTANT CONTACTS: MY TENANCY DESIGN MANAGER (TDM): Phone MY CENTRE MANAGEMENT CONTACT: Phone MY TENANCY PROJECT

Phone

MY CENTRE MANAGEMENT CONTACT:

DESIGN MANAGER (TDM): Phone MY CENTRE MANAGEMENT CONTACT: Phone MY TENANCY PROJECT MANAGER (TPM): Phone MY

Phone

MY TENANCY PROJECT MANAGER (TPM):

MANAGEMENT CONTACT: Phone MY TENANCY PROJECT MANAGER (TPM): Phone MY RETAIL DESIGNER: Phone MY SHOPFITTER: Phone

Phone

MY RETAIL DESIGNER:

CONTACT: Phone MY TENANCY PROJECT MANAGER (TPM): Phone MY RETAIL DESIGNER: Phone MY SHOPFITTER: Phone P5

Phone

MY SHOPFITTER:

Phone

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FITOUT GUIDE – FIVE SIMPLE STEPS

The Fitout Guide has been broken into five simple steps. It is very important that you work through each point in the checklists, referring to the information on the corresponding pages. Please note, you must refer to the body of the document for the details you will need to comply with your lease.

STEP 1: INITIAL STAGES
1

Receive a “Lease Plan” from Stockland and verify your store’s dimensions Make contact with the Stockland Tenancy Design Manager (TDM) Appoint a Retail Designer, with Stockland’s approval. You MUST do this

. When your Retail Designer is approved, Stockland will issue a “Programme of Works” Fill out Retail Design Planning Worksheet

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See Contractor Handbook

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STEP 2: DESIGN APPROVALS

Your Retail Designer submits preliminary design concept to Stockland for review

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2 Stockland issues “Owner’s Consent Letter” Submit design to Local Council for approvals Submit final design to Stockland for review Stockland’s TDM approves final design Appoint a Shopfitter, with Stockland’s approval

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. Make contact with Centre Management OR your Tenancy Project Manager (TPM) Stockland issues ‘Handover Notice’ confirming commencement date for fitout

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STEP 3: PRE-FITOUT

3 Submit programme of fitout works to Centre Management

Ensure your approved Shopfitter attends a site induction

Ensure you and your fitout team understand and comply with Stockland’s house rules

. Ensure your Shopfitter receives and complies with Stockland’s Contractor Handbook

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Ensure your Shopfitter receives and complies with the final stamped approved drawings and conditions

STEP 4: FITOUT

4

Ensure your Retail Designer is aware of their responsibilities AND monitors the fitout process

Ensure your Shopfitter is aware of their responsibilities AND is building to the approved drawings and conditions

. Ensure fitout complies with Stockland’s design and fitout standards, as outlined in Design & Construction Checklist

Be aware of your own responsibilities during fitout

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Kiosk Tenants ONLY

Ensure you have complied with additional design and building criteria for kiosks

Lessee/Lessor Scope of Works

Ensure you have read and understood the Lessee/Lessor Scope of Works

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STEP 5: GETTING READY TO TRADE

5 . THIS STEP IS VITAL. Submit all relevant documents to Centre Management OR Tenancy Project Manager, prior to opening. Refer to page 25 for the list of relevant documents Centre Management OR Tenancy Project Manager issues “Authority to Trade”

If major defects found, rectify BEFORE store opening

. If minor defects found, rectify within 14 days of store opening

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Notify Centre Management OR your Tenancy Project Manager of proposed date for commencement of trade Centre Management OR Tenancy Project Manager inspects fitout and issues defects list

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START TRADING

OR Tenancy Project Manager inspects fitout and issues defects list . . . . . P25
OR Tenancy Project Manager inspects fitout and issues defects list . . . . . P25

one

step

1

LEASE PLAN

To commence the Fitout process, Stockland will provide you with a lease plan outlining the following:

INITIAL STAGES

• Dimensioned Plan (1:50) showing leaseline

• Shopfront Elevation

• Shopfront Section

• Site Plan

It is your responsibility to verify and check all services locations and dimensions and notify Stockland of any discrepancies.

TENANCY DESIGN MANAGER (TDM)

The TDM is Stockland’s representative whose role is to brief you and provide feedback and review and approve design submissions. Stockland will provide contact details of your TDM.

P8

YOUR RETAIL DESIGNER

contact details of your TDM. P8 YOUR RETAIL DESIGNER A PPOINT B ELIEVE C REATE To

APPOINT BELIEVE CREATE

To assist you to achieve your full retail potential, you MUST appoint a Stockland-approved Retail Designer. This Retail Designer must be suitably qualified and experienced. A list of suitable designers is available if required.

Stockland must approve your Retail Designer BEFORE engagement and commencement of design work.

Your Retail Designer is required to develop your design concepts, produce informed design drawings, provide detailed documentation on the designs, make all site visits as necessary and monitor on-site works.

Should your proposed signage or graphic elements require further design development, Stockland may request you appoint the services of a suitable graphic designer.

Signage contractors are not considered graphic designers.

Once your Retail Designer is approved, Stockland will issue a “Programme of Works” to you and your Retail Designer and design requirements will be discussed.

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RETAIL DESIGN PLANNING WORKSHEET

The following worksheet is designed to assist you in listing your needs and wants for the design of your store. Completing the questions will assist in the briefing of your Retail Designer.

The worksheet is intended as a guide only to begin the briefing process. It has been written to help you decide what you need in your store environment in order to meet your business needs.

My Retail Product and Target Market

What is my product?

Who is my target market?

Do you see a need to expand on this market?

If yes, then who?

What are the characteristics of my retail product? (eg. Fresh/home-made, hi-tech etc)

Does my current store design meet my target market needs for the next 5-10 yrs?

Store Environment and Requirements

What is my point of difference?

What are the pros and cons of my existing store design (or any other elements in other stores I have seen that do and don’t work well?)

Summarise in 3-5 points the most important elements in my ideal store environment

What do I need in order to achieve these points (eg. fixtures, displays, storage etc)?

What is the store environment I need to target through my design?

What are my practical needs to meet these requirements?

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2

DESIGN APPROVALS APPROVE BELONG COLOUR step two
DESIGN APPROVALS
APPROVE BELONG COLOUR
step
two

PRELIMINARY DESIGN SUBMISSION & REVIEW

Your Retail Designer must submit your preliminary design concept to your TDM for review. This submission must include:

• Floor plan, reflected ceiling plan, shopfront elevations and sections and internal elevations @ 1:50 scale

• A4 sample board (maximum size)

• A3 coloured shopfront perspective

• Digital photos of most recent fitouts (if applicable)

• Services layout (drainage points, electrical and mechanical)

• Completed ‘Services Checklist’ (Stockland will provide a form). This must also be copied to Stockland-nominated services contractors

The submission must be complete in order to evaluate your proposal fairly. Where required, your preliminary design submission may need to be revised and resubmitted for further review.

Note: “Standard Designs” submitted on the basis of “corporate presentation” may not necessarily be accepted, and generally would require modifications.

OWNER’S CONSENT LETTER

Once your preliminary drawings have been reviewed by the TDM and the drawings have been substantially design approved, an “Owner’s Consent Letter” will be issued to enable you to submit your drawings to Council for relevant approvals.

Note: If design drawings have not been substantially approved by Stockland, an Owner’s Consent Letter cannot be issued.

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FINAL DESIGN SUBMISSION

• The final design submission must address comments made by the TDM on the preliminary designs.

• The final design drawings shall be at a minimum of 1:50 scale and must include the following:

• Final services requirements (as coordinated by your Retail Designer and the Centre’s nominated contractors)

• Floor plans - fixtures, fittings, services and materials

• Reflected ceiling plan - ceiling heights, bulkheads and/or dropped ceiling delineation, full height walls, lighting layouts and specification of light fittings

• Internal elevations and sections - fixtures, fittings, materials, details and all finishes

• Shopfront elevations and sections - details and finishes

• Signage details at 1:10 - elevation, section, details indicating type, size, graphics, colour and material

• Joinery - details

• Final sample board - A4 Size

• Completed “Services Checklist”

• Layout of services and penetrations and set out dimensions

FINAL DESIGN APPROVAL

The TDM will issue final design approval once the final drawing submission is reviewed. This approval shall be subject to comments and/or mark ups on the design drawings by the TDM.

A set of stamped, approved final drawings and approval

conditions will be issued to you and Centre Management OR your Tenancy Project Manager. It is important that you give your Shopfitter a copy of these stamped drawings for accurate pricing and construction purposes.

The ‘as-built’ fitout must reflect the final TDM-approved drawings and conditions. Any deviation from the approved drawings and conditions not expressly approved by the TDM shall be considered a defect you must rectify.

You will be responsible for obtaining all relevant authority approvals prior to commencing work on site. Copies of these approvals must be sent to both the TDM and Centre Management OR your Tenancy Project Manager

in order to start work on-site.

Note: Final approval is given for design intent only.

It

shall be your responsibility to ensure that the tenancy

is

designed and constructed in accordance with relevant codes

and current industry standards.

2

DESIGN APPROVALS step two
DESIGN APPROVALS
step
two

YOUR SHOPFITTER

You are required to appoint a Stockland-approved Shopfitter. This Shopfitter must be suitably qualified and experienced. A list of suitable Shopfitters is available if required.

Stockland must approve your shopfitter BEFORE engagement and commencement of work.

Your Shopfitter is required to undertake project management, ensure all works are carried out in accordance with final approved design drawings, ensure quality workmanship and on-time delivery and ensure works are carried out in accordance with all relevant OH&S and other authority requirements.

CENTRE MANAGEMENT - OPERATIONAL STOCKLAND CENTRES

You will only deal with Centre Management if you are a new or existing tenant in an Operational Stockland Centre.

Centre Management is Stockland’s representative on-site whose role is to monitor the fitout works. Centre Management must be kept advised of your construction programme and any alterations to base building services at all times. You will be required to liaise closely with the Centre’s Operations Manager prior to and during the fitout.

TENANCY PROJECT MANAGER (TPM) – DEVELOPMENT PROJECTS

You will only deal with a Tenancy Project Manager (TPM) if you are undertaking a fitout in a development project.

The Tenancy Project Manager is Stockland’s representative on-site whose role is to monitor the fitout works. The TPM must be kept advised of your construction programme at all times. The TPM is also responsible for coordinating the provision of required services for you, with Stockland’s nominated contractors (eg electricity, plumbing).

You will be required to liaise closely with the TPM prior to and during the fitout.

HANDOVER NOTICE

Centre Management OR your Tenancy Project Manager will issue you a ‘Handover Notice’ confirming the commencement date for your fitout works including your rental commencement date.

CONSTRUCTION WORKS CANNOT COMMENCE UNTIL

Final Design Approval and Conditions are issued by the TDM

Authorities approvals are issued (copy to be provided to Centre Management OR Tenancy Project Manager)

Your Shopfitter has been approved by the TDM

Site induction by Centre Management OR Tenancy Project Manager with your approved Shopfitter has been conducted

Shopfitter Registration Checklist form has been completed and all shopfitter paperwork provided to Centre Management OR Tenancy Project Manager including receipt of Contractor Declaration in the Stockland Contractor Handbook

A programme of fitout works is provided to Centre Management OR Tenancy Project Manager and TDM

All works must be performed strictly in accordance with the approved drawings. Any alterations to design and drawings after Final Design Approval Conditions have been issued must be re-submitted for approval to the TDM prior to commencing fitout works on site.

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3 PRE-FITOUT ACCEPT BEYOND CONSTRUCT House rules may vary from Centre to Centre. ACCESS RUBBISH
3
PRE-FITOUT
ACCEPT BEYOND CONSTRUCT
House rules may vary from Centre to Centre.
ACCESS
RUBBISH REMOVAL
step
three

The following rules and guidelines for Operational Stockland Centres must be adhered to at all times:

GENERAL HOUSE RULES

• All work must be carried out by Shopfitters who are registered and operate in a professional manner

• All Shopfitters must have current Workers Compensation Insurance (unlimited) and Public Liability Insurance (cover not less than $10,000,000)

• All materials used on-site are to be new and all work is to be completed in a professional manner and with the minimum interruption to the trading of the Stockland Centre

• No heavy duty or noisy power tools are to be used during trading hours of the Stockland Centre unless within the confines of a hoarding and with Centre Management’s prior approval

• Your Shopfitter, Project Manager or Retail Manager must attend a Centre Management site induction

• You must provide a copy of your fitout schedule to Centre Management prior to commencing work on-site

At all times you are responsible for the safety, behaviour and professionalism of your contractors on-site. Centre Management reserves the right to remove from site any unauthorised person or any person interfering with the operation of the Stockland Centre.

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• Centre Management will grant access to all approved contractors during normal construction hours for each day that the site is open

• Access outside these hours will only be by special agreement with Centre Management and any costs that may arise will be the tenant’s responsibility

PARKING AND DELIVERIES

• Shopfitters and Sub-Contractors can only park in areas nominated by Centre Management

• Centre Management will nominate where material may be delivered and unloaded

• Prior arrangement must be made with Centre Management for all major materials delivered

• Any materials hoisting arranged in advance with Centre Management will be at your cost

• No vehicle is allowed within a development area without approval of Centre Management (where applicable)

• The Shopfitter is responsible for removing rubbish from the fitout site

• Fitout rubbish must not be put in Stockland’s Centre rubbish disposal

• Centre Management reserves the right to remove any rubbish accumulated by the Shopfitter or Fitout Sub-contractors and charge the offender accordingly

WORK AREA

• No fitout work will be permitted outside of the store. Shopfitter must confine their activities to the designated area

• All temporary hoarding required to the fitout site must be to a standard approved by Centre Management and provided by you at your cost

SECURITY

• Any security staff required during the fitout period outside of core hours must be pre-arranged with Centre Management and will be at your cost

3

WATER

• The Shopfitter may use Stockland Centre’s temporary water supply

• Water outlets will be agreed with Centre Management

PRE-FITOUT step three
PRE-FITOUT
step
three

ACCEPT BEYOND CONSTRUCT

STRICTLY PROHIBITED WORK PRACTICES

DO NOT store or install combustible materials above finished ceiling or in any other concealed, non-sprinkled space

DO NOT create any structural load, temporary or permanent, in excess of tolerance standards as set forth in approved documents

DO NOT cut any holes, chases or bolt fixings in the shell structure without Centre Management’s written approval

DO NOT install or display any signs other than the standard construction location/identification signs as approved in writing by Centre Management

DO NOT interfere with the completion of Stockland Centre’s work in the premises

DO NOT work without having undertaken site induction and had all paperwork approved by Centre Management

DO NOT work without evidence of current insurance or building permits

DO NOT use purlin clips off purlin flanges for the fixing of ceilings, bulkheads, pipework, ductwork and similar. These items should have hangers mechanically fixed through the purlin web

DO NOT fix any wall framing (full height from floor to roof structure), which does not allow for any vertical movement either up or down due to thermal activity and/or wind loads plus short/long term slab creep deflections. Suitable head restraints should be provided

ELECTRICITY

• The Shopfitter is generally required to make provision for temporary power supply for fitout purposes

• In certain Stockland Centres, Shopfitter may use power from Stockland’s distribution boards

• Arrangements are to be made with Centre Management with respect to applicable charges for power usage

• All task lighting is to be provided by Shopfitter

WORKING HOURS

• Working hours vary from Centre to Centre

• Centre Management will confirm permitted working hours at the site induction

• No work outside permitted working hours will be allowed without the prior approval of Centre Management

INDUSTRIAL RELATIONS

• Centre Management (in the absence of a Main Contractor) will advise of any industrial relation matters having an effect (or which may have effect) on the fitout works

DO NOT commence work prior to receipt of Stockland Centre’s design approval of the final plans

DO NOT block access to the site, Stockland Centre access roads, bus bays etc

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4

FITOUT A MAZE B UILD C HECK step four
FITOUT
A MAZE
B UILD
C HECK
step
four

RETAIL DESIGNER’S RESPONSIBILITIES DURING FITOUT

• Ensure all works are performed strictly in accordance with the approved drawings

• Make all site visits as necessary

• Monitor on-site works

• Ensure a copy of the stamped approved drawings are on-site at all times

SHOPFITTER’S RESPONSIBILITIES DURING FITOUT

• Undertake project management

• Ensure all fitout works are carried out in accordance with final approved design drawings

• Ensure fitout complies with Stockland’s design & fitout standards, as outlined in Store Fitout Checklists on page 15

• Ensure quality workmanship and on-time delivery

• Ensure works are carried out in accordance with all relevant OH&S and other authority requirements

• In the case of operational Stockland Centres, coordinate alterations to all building services and structures directly with the Centre’s nominated contractors (Centre Management must approve any alteration to base building services)

• In the case of development projects, co-ordinate with TPM on service requirements (eg electricity, plumbing)

• Ensure a copy of the stamped approved drawings are on-site at all times

YOUR RESPONSIBILITIES DURING FITOUT

• Ensure all fitout works are performed strictly in accordance with approved drawings and conditions

• Ensure any changes proposed are approved by the TDM

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4 FITOUT A MAZE B UILD C HECK DESIGN AND CONSTRUCTION CHECKLISTS SHOPFRONTS step four
4
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A MAZE
B UILD
C HECK
DESIGN AND CONSTRUCTION CHECKLISTS
SHOPFRONTS
step
four

These Design and Construction Checklists outline the requirements that MUST be complied with by you during the fitout of your store.

It is now essential that your fitout works are carried out in accordance with final approved drawings, as per Step 2.

These checklists are a handy way to make sure all requirements during fitout are met according to the high standards of quality design and workmanship set by Stockland.

SHOPFRONTS – GENERAL

Shopfront is a high quality design, with high quality finishes, as approved by Stockland

Shopfront is in keeping with site-specific conditions, as determined by Stockland

Shopfront has individuality and the design demonstrates a strong concept incorporating graphics/signage and sound visual merchandising, as approved by Stockland

Materials used are appropriate to the design concept and are of a quality finish. We have preferably used materials such as: solid timber or veneer, 2-pac polyurethane finishes, stainless steel, quality metal finishes, high quality vitrified tiles, back painted glass and natural stone

Areas subject to potential shopping trolley damage are adequately protected and constructed of durable material

Finishes at skirting levels are durable to avoid damage from the mall’s cleaning machines

The following materials have not been used: laminates, natural anodised aluminium glazing frames, mirror, plain painted shopfronts/skirtings, simulated materials such as imitation brick or wood grain laminate, exposed fittings (unless an approved design feature) and solid type roller shutters or grilles

All exposed edges on the shopfront facing the mall area are protected, have a (minimum) 150mmH skirting and there is protective recessed metal edge details on exposed corners

The total shopfront is a self-supporting construction from the floor, independent of the Centre’s soffit or bulkhead

Shopfront may be braced back to the base building structure, as long as structural certification can be provided upon completion of the fitout

Shopfront opening generally does not exceed 75% of the total shopfront width

If requested, relief air/return air openings in our shopfront are provided

All tracks, locks and hinges are concealed

Stacked sliding or bi-fold doors are concealed in housing incorporated into the shopfront design

If store is external, shopfront design and construction is suitable for outdoor conditions – including but not limited to finishes, signage types and waterproofing

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4 FITOUT A MAZE B UILD C HECK SHOPFRONTS – FOOD STORES GLAZING FLOOR INGO
4
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SHOPFRONTS – FOOD STORES
GLAZING
FLOOR INGO ZONE
step
four

Food or food court retailers have checked if they are

subject to specific design criteria

Where specific design criteria applies, this criteria has been

carefully followed to ensure full integration with the design

strategy for the whole Stockland Centre

Counter heights do not exceed 1200-1350mm

Counters are designed to accommodate disabled

serving access

SHOPFRONT OUTGO

Shopfront outgo is specifically for the framing of particular elements of the shopfront (eg. entry portal) and is not to be regarded as an overall extension of the lease line

Checked the allowable outgo for this Stockland Centre

(this will generally be 200mm max), bearing in mind that in

some Stockland Centres where mall space is narrow,

there will be no shopfront outgo allowed

Outgo area has been approved by the TDM

P16

Simple, frameless, full-height glazing is installed to

internal mall shopfront, unless a specific design concept

requires otherwise

Shopfront glazing and structure is properly designed

and documented to comply with industry standards,

Australian Standards and all statutory, regulatory and

code requirements

Structural and glazing certificates for the shopfront were

submitted to Centre Management prior to trading

Shopfront glazing is on or within the lease line, unless

a specific outgo has been approved by the TDM

INTER TENANCY WALLS/MARGINS

Tenant is responsible for the treatment of the left side inter tenancy wall margin, as viewed from the shopfront/mall

If advised by the TDM (depending on site factors), one or

both inter tenancy wall margins have been treated

Floor ingo zone is the first 2000mm into the store from the lease line, where the floor is considered a feature area for design

Differentiated floor finish, inlaid logos or specific patterns

or graphics may have been installed on the floor ingo zone

CEILING FEATURE INGO ZONE

Ceiling feature ingo zone is defined as the first 2000mm (minimum) into the shop from the lease line where the ceiling is to be considered a feature area

Set plaster ceilings installed throughout the tenancy retail

area (see notes in ‘ceilings’ section)

SIGNAGE OUTGO ZONE

Signage outgo zone is the area where signage can sit outside the lease line

Signage sits no more than 300mm outside the lease line

Checked whether conditions vary in our tenancy and

understand that final approval is subject to the TDM

4 FITOUT A MAZE B UILD C HECK FLOOR CEILING ■■ ■■ Where required all
4
FITOUT
A MAZE
B UILD
C HECK
FLOOR
CEILING
■■
■■
Where required all store floor finishes including sub-base
and/or levelling compounds has been supplied
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Finished, set plasterboard ceiling installed at a minimum
ceiling height of 3000mm AFFL and including all access
panels as required
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Floor finishes tie in with the overall concept of the store
If we use water to wash down food preparation areas, a
water proof membrane has been installed to the floor prior
to laying floor materials and turned 300mm up the inter
tenancy walls
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■■
We have preferably used floor finishes like natural stone,
concrete tile, terrazzo, ceramic tile, timber, carpet and
specialised vinyl applications
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We have considered our ceiling as a major contributor to the
overall ambience and visual presentation of the store’s interior
If we are a food premise, we have installed a waterproof
membrane and provided a written warranty for material
and workmanship
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High ceilings installed (recommended)
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The floor at the shopfront entrance (if it’s behind the
nominated lease line), has been matched to that in the
existing mall or is of equal durability and can withstand the
wear and tear of mall cleaning machines
■■
Chases, penetrations, drilling or saw cuts of the slab have
not been made without prior consent of Centre
Management or Stockland Engineers
Use of coved ceilings with recessed lighting, suspended
panels, ceiling detailed with louvers and baffles and/or
other creative ceiling systems have been considered
■■
■■
Where construction and expansion joints exist in the
structural slab, movement joints in the floor finish coincide
Ceilings are supported from structural elements and are
not suspended from mechanical ducts, cable trays,
hydraulic or fire services
■■
■■
Junction of the mall floor and store floor finishes are flush
and a metal edge strip is fitted between the two finishes.
Surface screw fixed cover strips have not been used
The ceiling or shopfront is not supported from the mall
soffit or bulkhead. Certification has been provided for any
suspended or overhead items from a structural engineer
■■
Non-slip finishes are provided in all wet areas, steps, ramps
and landings
step
four

P17

4

SIGNAGE

Shopfront signage represents a critical element of shopfront design

FITOUT step four
FITOUT
step
four

A MAZE

B UILD

C HECK

Signage illumination is on timer switch and timed to be on

at all times during Stockland Centre trading hours

Plain, illuminated signboxes have not been installed unless

the design demonstrates a high degree of creativity,

is integral to the design concept of the store and has

been approved by the TDM

No advertising placards, banners, pennants or

signage other than that approved as the shopfront

signage is installed

WALLS

Installed, finished and provided all internal partitions

All inter tenancy walls are lined

Wall finishes complement the overall design of the fitout

and have been used in combination with merchandising,

graphics and props

No unrendered or unpainted walls

Back of house area is not visible over low height walls

No exposed services (unless ceiling painted black AND

an integral part of the design concept)

No painted blockwork walls

All internal partitions are constructed from metal

or timber studs

Walls for food tenancies meet all the regulatory code

requirements including the Health Code of Australia and

are impervious and vermin proof

If we plan to make a lot of noise (like a music shop),

we have checked out if insulation is required and installed it

Any security mesh above inter tenancy walls

has been supplied

Chasing on inter tenancy walls has been approved by

Centre Management

Provision of movement joints in walls coincide with

construction and expansion joints in the slab

Shopfront signage demonstrates exceptional creativity

Shopfront signage is three-dimensional

Shopfront signage is internally illuminated

A retail graphic designer has been used to design and

develop our signage concept (recommended)

Checked whether or not our shopfront signage location is

subject to specific design criteria (this will depend on the

Stockland Centre design strategy and is especially

important with foodcourt stores)

Where there are specific design criteria, they have been

followed and work approved by the TDM

Shopfront signage is limited to the store name and/or logo

and does not include any merchandise-branded elements

Shopfront signage is supported from the base building

structure and certification from a structural engineer

provided to Centre Management prior to trading

P18

4 FITOUT A MAZE B UILD C HECK MERCHANDISING AND FIXTURES LIGHTING STORE SECURITY step
4
FITOUT
A MAZE
B UILD
C HECK
MERCHANDISING AND FIXTURES
LIGHTING
STORE SECURITY
step
four

Visual merchandising plays a significant role in a store’s appearance and is important in creating maximum impact to entice customers

Displays including use of colour coding, lifestyle graphics,

theming, full height merchandising and displays, integrated

merchandising systems on walls and/or product groupings

have been used to create a strong visual impact

Store fixtures are designed in context with the store’s concept

and create a backdrop to present products in a smart,

organised manner to maximise presentation and appeal

No exposed strippings and fittings

No pegboard-type display systems

No excessive areas of continuous slatwall

Any slatwall is framed with an approved detail and has no

exposed edges

Stockland is responsible for lighting to public areas outside the shopfront lease line. The design, supply and installation of lighting within the store is the tenant’s responsibility

No surface mounted or recessed lighting has been installed outside the leaseline

General lighting layout has been approved by the TDM

Effective illumination has been installed to the shopfront

Recessed downlights, metal halide, pendants and other innovative lighting systems have been used (recommended)

All showcases and displays have even illumination and adequate ventilation

All internal illumination is concealed from view

All light fixtures are glare free

There are no surface mounted fluorescent tubes or bare tube fittings, except in storage or back of house areas

There are no exposed or coloured lamps or bulbs, exposed neon, strobe, sodium vapour lamps or spinner-type lights

Signage and shopfront lighting are separately switched to a timer and illuminated during Stockland Centre trading hours

In externally exposed stores, display windows and signage lighting is on a timer for illumination and will remain on until 11pm

Security or enclosure systems are within the boundary

of the lease line

Glass doors, bifold doors, open trellis sliding shutters or

clear span roller shutters have been used (recommended)

Location and type of security system has been approved

by the TDM

All enclosure systems are structurally supported

Certification for security and enclosure systems has been

supplied to Centre Management prior to trading

REGULATORY REQUIREMENTS

All design, fitout work and materials used comply with

all relevant industry and Australian standards and all

statutory, regulatory and code requirements

Council approved construction certified drawings were

supplied to Centre Management prior to works

commencing on site. (Construction work cannot

commence on site without Council approved drawings)

P19

4 FITOUT | ADDITIONAL CRITERIA FOR KIOSKS A MAZE B UILD C HECK TENANTS DISPLAY
4
FITOUT
|
ADDITIONAL CRITERIA FOR KIOSKS
A MAZE
B UILD
C HECK
TENANTS
DISPLAY COUNTER AND EQUIPMENT
SIGNAGE
Only to be completed by kiosk tenants. Kiosks must comply
with additional and specific design criteria, as outlined below.
■■
■■
Maximum counter height does not exceed 1350mm AFFL
Signage is imaginative and high quality
■■
■■
Screens and equipment do not exceed 1400mm in height
All signage designed as an integral part of the
■■
Kiosk design demonstrates an exceptional design standard,
and extend no more than 40% in the horizontal direction
kiosk shopfront
given its fully exposed location. (Final design approval has
■■
■■
Counter designs are considerate of disabled serving access
Simple vertical type signage has been used (recommended)
been carefully considered in relation to overall design merit
and site location)
■■
■■
Materials account for potential wear and tear of
Signage located in a horizontal direction has been subject
■■
trolley impact
to rigorous design review. Any element above the
Approval for kiosk designs are based on the precinct’s
maximum 1350mm counter height has been carefully
design principles, functional requirements and individual
■■
All equipment is built into the kiosk design
reviewed to ensure no detrimental sightline impact to
site characteristics. This may include consideration of
adjacent stores
sightline clearances, canopies, exhaust requirements,
■■
Kiosks have a retail presentation on all sides
signage, mall circulation and queuing
■■
■■
There is no structure impacting on the sightline
There are no blank, uninteresting walls
■■
clearance zone
Minimal sightline obstruction has been maintained and is
■■
All equipment and storage is concealed
critical to kiosk design approval
■■
Sightline clearance zone is generally between
■■
1400mm – 2500mm above mall finished floor level (FFL)
Minimum impact has been exercised at all times in
consideration to overhead or high elements
LIGHTING
■■
Lighting requirements to counters are incorporated into the
counter designs and concealed from view
■■
No external suspended, cable type lighting
step
four

P20

4 FITOUT | ADDITIONAL CRITERIA FOR KIOSKS OVERHEAD CANOPIES FLOORING step four
4
FITOUT
|
ADDITIONAL CRITERIA FOR KIOSKS
OVERHEAD CANOPIES
FLOORING
step
four

Stockland will only approve a canopy where it is required by statutory or health code requirements

Continuous 200mm upstand skirting has been installed at floor level

If a canopy is required, it is not supported from the mall ceiling

Stockland’s floor finish remains intact

Canopy may require further fire sprinkler protection – if required, this is provided by the tenant

Skirting is of a durable nature to minimise damage from mall cleaning machines

Structural certification for any canopies and overhead structures has been submitted to Centre Management prior to commencement of trade

Suitable protection to the mall floor (waterproof membrane or similar) has been installed under all new kiosks, new floor coverings, counters, plinths

Membranes are not fixed and cannot cause damage

A canopy which obstructs sightlines has not been installed

and equipment

If any overhead structure is required, it has been

to the mall floor

individually assessed and approved by the TDM

If the mall floor was damaged during the fitout

KITCHEN EXHAUST

or upon vacation of the store, the floor has been made good to ‘as new’ condition upon vacation

Stockland does not provide kiosk sites with base building exhaust capacity

of the tenancy

If exhaust system is required, Stockland has approved it, and the tenant has supplied it

Building works impacting on the base building were carried out by Stockland’s nominated contractors at the tenant’s cost

LESSEE/LESSOR SCOPE OF WORKS

The following schedule ONLY applies to tenants undertaking fitout in an existing part of an operational Stockland Centre. Stores in new Centres or Centres undergoing development works have a separate and specific Lessee/Lessor Scope of Works. Please refer to the alternative schedule provided in your specific Centre Fitout Guide.

If you are uncertain as to which schedule to refer to, contact your TDM for immediate clarification.

Lessee = Tenant

Lessor

= Stockland

P21

4

FITOUT A MAZE B UILD C HECK step four
FITOUT
A MAZE
B UILD
C HECK
step
four

LESSEE/LESSOR SCOPE OF WORKS

LESSOR PROVIDES - LESSOR PAYS

LESSEE’S RESPONSIBILITY LESSEE PROVIDES - LESSEE PAYS

GENERAL

 

• Services provision will vary from Centre to Centre

• Services design costs and other engineering services

 

• Note: Existing store shells will generally be supplied with services as per the existing layout. You must confirm the extent of the services being provided

• Organisation and co-ordination of all services and consultation with the Centre’s nominated consultants and subcontractors

FIRE PROTECTION

• Fire egress doors where required other than shopfront doors

• Hose reels where required by the Building Code of Australia

• Any extension, relocation, adjustment, addition or replacement of sprinkler heads, including draining down of the system

• Sprinkler layout shall be as per existing site configuration and to existing heights

• Provision and installation of any fire extinguishers as required by the Building Code of Australia

MECHANICAL SERVICES

• Conditioned air as per the existing diffuser layout

• Installation of air grilles

P22

• Kitchen exhaust capacity provided to food tenancies only

• Exhaust duct location provided to a point nominated by the Lessor or as shown on the tenancy plan

• Kiosk tenancies – refer to specific notes on page 21

• Air conditioning system modifications including:

- supplementary systems where the proposed heat loads exceed the existing design load

- any additional supply or return air grilles

- any additional ducting including re-balancing and commissioning to accommodate actual conditions

• Air conditioning work will be carried out by Lessor-nominated contractors

• Kitchen exhaust and make-up air including all hood(s), booster fans and branch connections to the main exhaust duct

4

FITOUT A MAZE B UILD C HECK step four
FITOUT
A MAZE
B UILD
C HECK
step
four

LESSEE/LESSOR SCOPE OF WORKS

LESSOR PROVIDES - LESSOR PAYS

LESSEE’S RESPONSIBILITY LESSEE PROVIDES - LESSEE PAYS

HYDRAULIC SERVICES

• One cold water supply point capped off with a control valve

• All plumbing and drainage connections and services above floor level

• One capped off drainage point to a location nominated by the Lessor

• One trade waste point to a location nominated by the Lessor (for food tenancies only)

• Individual hot water supply

• Reticulation, venting, connection of air conditioning condensate drainage line, traps, sinks, basins, fittings and fixtures

• Compliance with the relevant authorities

• Any alterations, additions and relocation of services will be reviewed by the Lessor’s consultants where required. An additional fee will be charged for additional design and services, installed by the Lessor’s nominated contractors at your cost

ELECTRICAL SERVICES

• Electrical distribution board to the rear of tenancy, generally with:

• All electrical wiring throughout the tenancy

- single phase 63amp supply for non food tenancies

- three phase, 80amp supply for food tenancies

• Supply capacity will vary per Centre – this must be confirmed with Stockland

• Light and power outlets, light fittings including emergency and exit lights, hot water, refrigeration and other electrical equipment, circuit breakers

• All authority applications and fees including supply and installation of electrical meters

• Stockland’s nominated contractors will carry out any necessary power supply upgrades

P23

4

FITOUT A MAZE B UILD C HECK step four
FITOUT
A MAZE
B UILD
C HECK
step
four

LESSEE/LESSOR SCOPE OF WORKS

LESSOR PROVIDES - LESSOR PAYS

LESSEE’S RESPONSIBILITY LESSEE PROVIDES - LESSEE PAYS

GAS

 

• One capped off gas supply point (food tenancies only)

All internal reticulation, metering, testing, commissioning, approval and certification

 
 

• Note: Availability and capacity of gas supply will vary from Centre to Centre. You must confirm this provision with Centre Management

All authorities applications and fees including supply and installation of gas meters

 

Note: Gas meters are generally to be located within the tenancy space, this is to be confirmed with Centre Management

REFRIGERATION

• No provision

Refrigerators, coolrooms, display systems and/or heating equipment including condenser units and all refrigeration lines and associated builders works

 
 

Note: Location of condenser unit to be approved by the Lessor

TELEPHONE

 

• 10 pair telephone cable and Final Distribution Point (FDP)

Application for telephone service including the supply and connection of the final telephone cable point along with the FDP

 
 

All internal cable reticulation including termination of the FDP

P24

5

GETTING READY TO TRADE step five
GETTING READY TO TRADE
step
five

NOTIFY CENTRE MANAGEMENT OF TRADE COMMENCEMENT DATE

Your Shopfitter must notify Centre Management of your proposed date for commencement of trade a minimum of three working days prior to opening.

CENTRE MANAGEMENT FITOUT INSPECTION

Centre Management will inspect the fitout to ensure that the store has been constructed as per the final approved drawings.

DEFECTS

Major defects identified by Centre Management must be rectified prior to the opening of the store. Failure to do so will affect the Authority to Trade. If major defects are not rectified within this period Stockland reserves the right to rectify these defects at your cost.

Minor defects are to be rectified within 14 days of opening for trade.

AUTHORITY TO TRADE

An Authority to Trade will be issued by Stockland when all of the following items are submitted to Centre Management:

Occupancy Certificate from Council including Essential Services Certificates

“Services Checklist As Built” form, checked off against “Services Checklist” submitted with preliminary designs (Step 2)

Certification of fitout works

Public Liability Insurance

Bank Guarantee

Executed Lease and other required documents in Stockland-approved format

First month occupancy charges, outgoings and associated charges

Cheque for legal fees and stamp duty (including registration – where applicable)

Certification of fitout works

P25

“We like having you here”
“We like having you here”
“We like having you here”

“We like having you here”

Level 16, 157 Liverpool St Sydney NSW 2000 Tel: 02 9321 1500 Fax: 02 9020
Level 16, 157 Liverpool St Sydney NSW 2000 Tel: 02 9321 1500 Fax: 02 9020

Level 16, 157 Liverpool St Sydney NSW 2000

Tel:

02 9321 1500

Fax:

02 9020 8028

Web:

www.stockland.com.au

THIS PUBLICATION IS NOT FOR GENERAL DISTRIBUTION AND IS INTENDED FOR THE USE OF LESSEES AND RETAIL DESIGNERS ONLY. ANY GRAPHICS, PHOTOGRAPHS OR DESIGNS IN THIS DOCUMENT ARE EXAMPLES ONLY AND ARE NOT NECESSARILY PHOTOS FROM STOCKLAND CENTRES. STOCKLAND TRUST GROUP DISCLAIM ANY LIABILITY AND RESPONSIBILITY FROM ANY DAMAGE SUFFERED BY ANY PERSON WHICH ARISES OUT OF THAT PERSONS RELIANCE ON ANY PHOTOGRAPHS, GRAPHICS OR DESIGNS PROVIDED IN THIS DOCUMENT. WHILE STOCKLAND CAN SUPPLY NAMES OF SUITABLY QUALIFIED DESIGNERS OR SHOPFITTERS ON REQUEST, IT IS THE LESSEES RESPONSIBILITY TO CONDUCT ITS OWN INQUIRIES AND MAKE ITS OWN CHOICE OF THE APPROPRIATE CONSULTANT OR CONTRACTOR. STOCKLAND EXCLUDES ANY LIABILITY AS A RESULT OF ITS APPROVAL OF THE DESIGN OR THE FITOUT OF THE PREMISES.