A STUDY ON THE EMPLOYEES ABSENTEEISM OF FLAKT(INDIA) PRIVATE LIMITED A Project Report submitted to the SRM University in partial fulfilment

of the requirements for the award of the Degree of MASTER OF BUSINESS ADMINISTRATION

Submitted by Soundaraj V (Reg. No.3511120032)

Under the guidance of Mr.G.Kannan MBA (Internal Guide) Mr.A.Augustin MBA (External Guide)

School of Management SRM University Ramapuram Campus, Chennai 89. May 2013

School of Management

SRM UNIVERSITY Ramapuram Campus Certificate This is to certify that the project Report entitled A Study on the Employees Absenteeism of FLAKT(INDIA)PRIVATE LIMITED, in partial fulfilment of the requirements for the award of the Degree of Master of Business Administration is a record of original work undergone by Soundaraj V (3511120032 ) during the year 2011-2013 of his study in the School of Management, SRM University, Ramapuram Campus under my supervision and the report has not formed the basis for the award of any Degree/Fellowship or other similar title to any candidate of any University. Place: Chennai 89 Date: Mr.G.kannan, MBA. School of Management SRM University Ramapuram Campus Chennai 89. Countersigned Signature of Guide

Head of the Department Dr. C. Sundar M.B.A., M.Phil ., Ph.D Professor & Head

Submitted to the School of Management, SRM UNIVERSITY (Ramapuram Campus) for the examination held on_______________

INTERNAL EXAMINER

EXTERNAL EXAMINER

DECLARATION

I, Soundaraj V, hereby declare that the project Report, entitled A Study on the Employees Absenteeism of FLAKT(INDIA)PRIVATE LIMITED submitted to the SRM University in partial fulfilment of the requirements for the award of the Degree of Master of Business Administration is a record of original work undergone by me during the period 01.3.2013 to 26.4.2013 under the supervision and guidance of Mr.G.Kannan MBA,(Ph.D) School of Management Studies, SRM University, Ramapuram Campus and it has not formed the basis for the award of any Degree/Fellowship or other similar title to any candidate of any University.

Place: Chennai 89 Date:

Signature of the Student

ABSTRACT

This project report entitled: A study on dealer stratification of Roots Industries products is intended to determine the dealer satisfaction, Promotional Activities, needs and wants of the dealers.

Primarily the well defined objectives one framed according to the study. Then questionnaire is prepared based on the defined objectives. The prepared questionnaire is used to get way of personal interview from the dealers.

The response given by the customers are analyzed and interpret using different types of statistical tools such as percentage analysis, Cross Tabulation and Anova test.

From the analysis some general findings one araised and that one more related with the framed objectives for this study. According to the findings the suggestion are given and the conclusions one also based on the findings which will be more helpful for the organizations

ACKNOWLEDGEMENT First and foremost, I offer my sincerest gratitude to our Chancellor, SRM University, for his academic support and the facilities provided to carry out the project work at the Institute. His wide vision and concern for students have been inspirational. I wish to express my profound gratitude to my venerable Chairman, SRM Group of Institutions-Ramapuram & Trichy Campus, who offered me such a huge opportunity, incredible Infrastructure and other support which made the project work quite smooth. I express my heartfelt thanks to our Dean & Vice Principal, Faculty of Engineering and Technology, SRM University, Ramapuram Campus who provided all facilities for carrying out this project. I immensely thank to our Head of the department, Prof.Dr.C.Sundar M.B.A., M.Phil ., Ph.D for his cordial support, valuable information and guidance, which helped me in completing this task through various stages. The blessing, help and guidance given by him time to time shall carry me a long way in the journey of life on which I am about to embark. I take this opportunity to express my profound gratitude and deep regards to my Project Guide , Mr.G.Kannan M.B.A M.Phil. for his exemplary guidance, monitoring and constant

encouragement throughout the course of this project. I also take this opportunity to express a deep sense of gratitude to Mr. Rakesh kohil Owner, FLAKT(INDIA)PRIVATE LIMITED for his cordial support, valuable information and guidance, which helped me in completing this task through various stages. I owe my wholehearted thanks and appreciation to the entire staff of the company for their cooperation and assistance during the course of my project. I hope that I can build upon the experience and knowledge that I have gained and make a valuable contribution towards this industry in coming future. I thank God Almighty for showering his perennial blessing on me for giving me the courage to pursue this project work successfully. I owe a lot to my parents, who encouraged and helped me at every stage of my personal and academic life, and longed to see this achievement come true.

Soundaraj V (Reg.No 3511120032 )

TABLE OF CONTENTS CHAPTER Certificate Company Certificate Declaration Acknowledgement Contents I Introduction 1.1 Outline Of The Project 1.1.1 Need And Importance 1.1.2 Scope Of The Study 1.1.3 Problem Definition 1.1.4 Objectives Of The Study 1.1.5 Research Methodology 1.1.6 Limitations Of Study 1.1.7 Chapterisation 1.2 Industry Profile 1.3 Company Profile 1.4 Product Profile II III Review Of Literature Data Analysis And Interpretation 3.1 Percentage Analysis 3.2 Statistical Tools 3.2.1 Weighted Average Analysis 3.2.2 Chi-Square Test IV Summary And Conclusions 4.1 Findings 4.2 Suggestions 4.3 Conclusion Bibliography Appendices 55 65 65 67 68 69 70 TITLE PAGE I Ii Iii Iv V 1 1 6 6 6 7 8 13 14 15 17 20 22 24

LIST OT TABLES

Table number 3.1

Table Name Shows the employees under a FLAKT (INDIA) private limited group Shows the employees year of experience Shows the employee's place of stay from the company in km Shows the employees marital status Shows the employees number of dependent Shows the employees salary Shows the employees education qualification Shows the awareness among the employees about the companys leave policies. Shows the employees opinion about their job Shows the employee's awareness about the production plan Shows the awareness among the employees about their job responsibilities and roles Shows employees opinion about job rotation Shows employees agreeing with the fact that their absence affects productivity Shows the nature of the supervisor Shows the employees who feels comfortable to work with machines without stress Shows the employees level of satisfaction about their position in FLAKT (INDIA) Shows the employees level of satisfaction about the recognition they receive for their contribution

Page Number

24

3.2 3.3 3.4 3.5 3.6 3.7 3.8

25 26 27 28 29 30 31

3.9 3.10 3.11

32 33 34

3.12 3.13

35 36

3.14 3.15

37 38

3.16

39

3.17

40

3.18 3.19 3.20 3.21 3.22

Shows the employees level of satisfaction about working hours Show the employees level of satisfaction about working conditions Shows the employees level of satisfaction about canteen facilities Shows the employees level of satisfaction about pay structure Shows the hours employees opinion about motivation they receive from the management Shows the employees having other source of income Shows the employees opinion about alternative way to compensate absenteeism Show the hours employees engaged in productive work Shows the hours employees being absent due to conflict with coworkers and management Shows the employees awareness about attendance policy Shows the average FLAKT(INDIA) private limited numbers of days employee work in a month Shows the average a FLAKT(INDIA) private limited number of days employee take leave in a month Show the employees major cause for absenteeism

41 42 43 44 45

3.23 3.24

46 47

3.25 3.26

48 49

3.27 3.28

50 51

3.29

52

3.30

53

3.31

Show the employees attitude about their company

54

LIST OF CHARTS Figure Number 1 Table Name Shows the employees under a FLAKT (INDIA) private limited group Shows the employees year of experience Shows the employee's place of stay from the company in km Shows the employees marital status Shows the employees number of dependent Shows the employees salary Shows the employees education qualification Shows the awareness among the employees about the companys leave policies. Shows the employees opinion about their job Shows the employee's awareness about the production plan Shows the awareness among the employees about their job responsibilities and roles Shows employees opinion about job rotation Shows employees agreeing with the fact that their absence affects productivity Shows the nature of the supervisor Shows the employees who feels comfortable to work with machines without stress Shows the employees level of satisfaction about their position in FLAKT (INDIA) Shows the employees level of satisfaction about the recognition they receive for their contribution Shows the employees level of satisfaction about working hours Page Number 24

2 3 4 5 6 7 8

25 26 27 28 29 30 31

9 10 11

32 33 34

12 13

35 36

14 15

37 38

16

39

17

40

18

41

19

Show the employees level of satisfaction about working conditions Shows the employees level of satisfaction about canteen facilities Shows the employees level of satisfaction about pay structure Shows the hours employees opinion about motivation they receive from the management Shows the employees having other source of income Shows the employees opinion about alternative way to compensate absenteeism Show the hours employees engaged in productive work Shows the hours employees being absent due to conflict with co-workers and management Shows the employees awareness about attendance policy Shows the average FLAKT(INDIA) private limited numbers of days employee work in a month Show the employees major cause for absenteeism

42

20

43

21 22

44 45

23 24

46 47

25 26

48 49

27 28

50 51

29

52

30

Show the employees major cause for absenteeism

53

31

Show the employees attitude about their company

54