Client: Role:

All State Insurance, Northbrook, IL Business Analyst

Project Description: The application deals with Homeowners, Condominiums, Rental s and Automobile Insurance of All State. The functionality of the application is to enable to quote or to purchase new business through Web. The application als o enables data sharing across multiple channels. The users are given access to a wide range of options relating to insurance discounts and coverage on auto and property subject availability, qualifications, situation and State of residence. The application also deals with Annuities, Mutual Funds and Life Insurance etc. Based on the quote and the State Rule from where the automobile/property is reg istered, the premium gets calculated after which a quote is finalized and when t he customer enters the credit card information, the purchase is set to complete. The system also facilitated the generation of timely reports based on the patte rn specified by the Business Users. Role & Responsibilities: Created functional and non-functional requirement documents and technical specif ication documents and delivered within project timelines by conducting user inte rviews for requirements gathering, analysis, and design. Used MS Visio to create use case diagrams, conceptual model, behavioral diagrams (sequence, collaboration, Activity). Conducted JRP and JAM sessions with the stake holders of the project for require ments analysis and timely status reporting on the project. Facilitated application development sessions and walkthroughs between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis such as, but not limited to, classifying and documenting new c hange requirements, dealing with multiple product teams, researching delays, doc umenting errors and incorporating software enhancements into design documents. Interacted with system developers to resolve questions and discrepancies in Busi ness Requirement Documents Interacted with the user community to enhance understanding of the business requ irements. Worked with UML methodology to create activity diagrams and use case diagrams fo r better understanding of the user requirements. Involved in re-engineering of the application to increase performance and accura cy of the system. Conducted GAP Analysis and created the GAP Analysis document and performed paper prototyping for the interface and usability purposes. Performed project planning, project scheduling, and status reporting, cost and t ime estimation using MS Project. Worked closely with both development and testing teams to improve quality of the application. Worked on Black Box and White Box testing. Experience with QA Methodology and QA Validations to ensure the QA Control. Conducted training sessions for the users and also prepared user manuals for the better understanding of the designed system for the users. Conducted project related presentations. Environment: Windows 2000, Java/J2EE, Oracle, SQL, PL/SQL, ASP.NET, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe. Ameriquest Mortgage, LA, CA Business Analyst Ameriquest Mortgage Company Inc. is serving homeowners and prospective homeowner s with over 20 years of combined mortgage experience and a wealth of real estate

knowledge. The project was a web-based application (portal development) involved enhancemen t of the automated Mortgage loan origination process beginning from origination/ opening a mortgage application through funding/closing. The system performs all the business functions of the loan process such as set-up Account information, N ew Loan set-up, Escrow Analysis, the Appraisal, credit, and income. Roles and Responsibilities: ? Interviewed Business Users and conducted JAD sessions along with the Bus iness Lead to gather and document the requirements. ? Wrote Use cases and Modeled Use Case Diagrams using MS Visio. ? Used Rational Unified Process as the development life cycle. ? Served as Liaison between Business Users and Technical Solution develope rs. ? As part of a team, involved in Project planning, gathering requirements, modifying and executing GUI. ? Maintained the Requirements Traceability Matrix and managed requirements . ? Involved in re-defining business process, documenting enhancements. ? Tested the user interface. ? Gathered requirements through interviews, meetings, and existing documen tation ? Set up meetings, conducted Walkthroughs, JAD sessions with Management, S ME (Subject Matter Experts), vendors, users and other stakeholders to flesh-out issues and to resolve open and pending issues and to develop specifications ? Identified and refined scope -- developed scope documents ? Analyzed and documented current state workflow and developed future stat e using MS Visio, Rational Rose ? Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams, flow di agrams in Rational Rose and Visio ? Analyzed and developed system requirements for Use Cases, Supplementary Specifications, UI specifications and other supporting documentation ? Conducted gap analysis between existing and future state systems ? Created and managed project templates, use case project templates, requi rement types and traceability relationships in Requisite Pro ? Developed Requirements Traceability Matrix (RTM) using Rational Rose to trace each software requirement to test case ? Identified and documented business rules and created detailed Use Cases on different scenarios ? Created and managed project templates, Use Case templates, requirement t ypes and traceability relationships in Rational RequisitePro. ? Performed extensive requirement analysis and developed use cases and wor kflows. ? Responsible for creating and maintaining documentation related to the pr oject including scope document, vision document, functional specification docume nt, defect status report, risk analysis document, mitigation plans, and impact a nalysis document. ? Participated in inspections and walkthroughs with development team to di scuss issues. ? Developed marketing plan to expand brand awareness and market penetratio n of fixed income products with the help of SWOT Analysis. ? Developed the test plan, test conditions and test cases to be used in te sting based on business requirements, technical specifications and/or product kn owledge Environment: Windows 98 /2000/XP, NT, Oracle, JAVA,J2EE, XML, MS Office, MS Visi o, MS Project, Clear Quest and Clear Case,. Fox Chase Bank, Hatboro, Pennsylvania (Credit Card)

Business Analyst Description: This project involved reengineering of the credit appraisal system by plugging t he gaps of the old system. Responsibilities: ? Defined a Rational Unified Process (RUP) centered business analysis meth odology. ? Interacted with the Subject Matter Experts (SMEs) and stakeholders to ge t a better understanding of client business processes and gathered business requ irements. ? Created a Business Analysis process model using Rational Rose and MS Vis io. ? Defined the project and system requirements working with users and Subje ct Matter Experts (SMEs). ? Provided inputs to develop detailed project plan, work assignments and t arget dates. ? Followed object oriented design (OOD) to develop Use Cases, Activity Dia grams, Sequence Diagrams using Unified Modeling Language (UML) notations. ? Interacted with the business unit to develop a better knowledge of the b usiness process, including the business plan, products, and process and revenue streams. ? Functioned as a primary liaison between the business, operations and the technical teams throughout the project. ? Coordinated with the technical team to research and resolve system and p rocess problems. ? Provided functional specification to development team to build Enterpris e Reporting System. ? Assisted in presenting reports and analysis to help guide the management . Environment: SQL Server, HTML, JAVA, Windows 2000, MS Visio, MS Office, RUP, Rat ional Rose