Documente Academic
Documente Profesional
Documente Cultură
36 hours 11 min
Completed
Diploma in Workplace Safety and Health: 89.3% quiz score
Workplace safety and health policies are key elements of any modern business or organisation. They can help ensure employee wellbeing as well as foster a productive work environment. This Diploma in Workplace Safety and Health guides learners through all the important aspects involved and is ideal for anyone wishing to attain certification or gain a greater understanding of workplace safety and health. Topics covered in this free online course include behaviour-based safety for supervisors and managers, workstation ergonomics, back safety, and the keys to maintaining a drug-free workplace. You will gain a thorough understanding of key aspects such as risk analysis, hazard identification and control, safety education/training, and best prac..
Good customer service is of vital importance for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business. This free online course from ALISON introduces the basic concepts of customer service and then delves into effective customer service techniques and practice. It will benefit anyone who deals directly with a business or organisations customers. You will gain a thorough knowledge and understanding of the key aspects of customer service and become confident in handling enquiries, complaints..
This free HR course introduces you to the world of Human Resources management (HRM) and is a useful introduction to those who wish to learn and understand more about the role it plays within organisations. The lessons examine the various functions of HRM in organisations including responsibilities and objectives, the employment cycle, job analysis, recruitment and selection, and performance appraisal as well as employee relations, and managing change within the workplace.
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Learning Record
Diploma in Legal Studies: 85% quiz score
The free online Diploma in Legal Studies course from ALISON gives you the opportunity to study key subjects in legal studies, greatly increasing your understanding and knowledge of legal systems and related procedures and practices. You will review the types of law and how they are created, how the adversary legal system operates, and what types of legal procedures there are.
No Quiz
English is the global language of business worldwide and is a key business skill. Proving your knowledge and fluency in English can help you get a job or achieve a promotion. The Scales LT-E test measures your command of business English. Once you know your standard, you can take steps to improve your business English vocabulary, comprehension and fluency. Whether you are trying to learn English for your own career prospects, or teach it as a foreign language (EFL, ESOL), this business English test is a very useful tool. Next time you are applying for that new job or promotion, why not attach your ALISON Business English Test Certification with your Resume or CV.
This online course - Living with HIV and AIDs - uses a straightforward style to deliver a clear and effective basic AIDS Awareness education program. It covers basic information about HIV/AIDS, from having a HIV test to living with HIV and AIDS. Being aware of this disease is the first step in taking action.
This free online course continues our exploration of health and issues of human development. This section covers human development, global health, HIV and AIDS, and family and human resources. This free interactive course is ideal for students, for those involved in community work, for health professionals and volunteers, and for anyone with an interest!
ALISON's free online Diploma in Health Studies course will give you a comprehensive understanding and knowledge of important health-related subjects. This course covers diet and nutrition, health and human development, global health issues such as womens health and family health, and HIV/AIDS awareness and prevention. This Diploma course will be of great interest for anyone interested in a career in the health professions, and will further enhance your career progression.
Entrepreneurship is the cornerstone of any modern economy - Everyday entrepreneurs around the world are starting their own business. This free online course from ALISON examines characteristics of entrepreneurs and also examines the kind of business models and marketing strategies an entrepreneur can use to start a business. This course is ideal for anyone who wants to learn more about entrepreneurship or who may be thinking about starting their own business.
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Government Economic Policy: 100% quiz score
Using an interactive, multimedia design, this course introduces the learner to government policy from an economic perspective. Learners are given a rigorous introduction to budgetary policy via topics such as resource allocation and distribution of wealth. Microeconomic policy is then examined in the context of strengths and weaknesses and finally, the course delves into the topic of government market intervention and investigates a variety of markets types, the reasons for intervention and how intervention occurs. This course is a useful introduction to those who wish to learn and understand the role government policies play in shaping economic outcomes.
ALISONS "Introduction to Accounting" offers a comprehensive guide to Financial Accounting. This free online course explains accounting principles and concepts, and how to prepare and analyse financial accounts. It also examines ratio analysis, working capital, cash and finance, business analysis, and business risk. It is a useful tool for those studying accounting, people working within financial operations of companies, and anyone who wishes to learn more about finance and accounting in general.
Blogs have become a common and widespread means of communicating on the Web. They allow individuals provide commentary or news on a particular subject, and they can also be used as more personal online diaries. This newly updated blogging course shows you how to create a blog using the popular blog publishing application WordPress. By studying this newly updated course you will be shown how to set up an account on WordPress, review the features on the WordPress dashboard, write and edit entries on your blog, add videos, images and Web links to the blog, and edit and filter pages on the blog. This free blog course is ideal for learners who want to create their own blogs online but lack the skills, knowledge, or confidence to do it.
Human resources (HR) plays a key role in modern organisations and businesses, be they private sector, public sector or voluntary. This free online course covers diverse topics in HR, from the role of the human resources manager and how to recruit, select, train and assess employees, to employee motivation, employee-employer relations, and how to manage change within an organisation. This course gives a thorough knowledge and understanding of the important role HR plays in organisations, and will be of great interest to HR business professionals as well as those who are pursuing a career in this area.
Tom Kelley is the highly respected general manager of IDEO, a firm that helps its clients create innovative products, services and environments. He is also the author of best-selling books on creativity. In this free online course he starts by explaining how achieving personal success depends on implementing good, healthy mental habits. The course explains how you should treat life as an experiment, how you should be willing to fail and learn from your mistakes. He advises that you should have confidence in what you know well, but realise that you have a lot more to learn and that you must keep yourself learning at all times. You will also learn about using your whole brain and how you should make the most of opportunities to use the right ..
In this free online English course, the basics of conversational English are covered, such as what you might say when you meet people for the first time and how to talk to people and make new friends. This course allows you to practise some simple conversational techniques that will give you confidence when meeting and greeting people using the English language as well as reviewing basic auxiliary verbs, main verbs, adjectives and open questions. It is ideal for those who want to improve their basic conversational English and will help learners on their way to becoming more confident when communicating.
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Introducing the Art of Negotiation: 86% quiz score
The ability to negotiate effectively is an art form which many of us are not confident in doing. Formal negotiations are however, a vital part of communication across various sectors from business to politics. In this free online course, Stan Christensen, co-founder of Arbor Advisors, discusses the art of negotiation and the skills and techniques required to be persuasive in a positive manner. You will also learn why the skill of really listening is of vital importance when meeting goals at the negotiation table and he explains the lessons he learned during his time as a professional mediator. This free negotiating course will be of interest to all professionals in many varied sectors such as business, entrepreneurship, human resources and..
Jeffrey Housenbold is president and CEO of Shutterfly which provides a full range of products and services that enable consumers to manage their digital photos. Housenbold has a successful track record of building online consumer franchises by combining commerce and community. In this free online course he discusses how entrepreneurial thinking can lead to the success of a business. You will examine how he has made Shutterfly into a market leader and you will also learn when not to listen to market research. He gives important tips on being successful in any business and how you should keep innovating to stay ahead. This course will appeal to business professionals who would like to gain from the insights and ideas of a leading entrepreneu..
Contracts are agreements entered into by two parties with the intention of creating a legal obligation and contracts in law are very important and serious documents. Yet many individuals or business owners do not fully understand the implications of signing a contract or breaching a contract. This free online course reviews the elements which make up a contract and reviews a scenario about how a contract can be breached if one or more of the parties involved do not fulfil their part of the agreement. Resolving broken contracts in the form of damages is also discussed. This course will be of interest to business professionals who, for example, work with third party suppliers for goods or services on a contract basis. It will also be of inte..
Operations management is of central importance to any organisation, whether they are manufacturing companies producing physical products or organisations offering services, or whether the organsiation is in the private, public or voluntary sectors. This free online course reviews a wide variety of topics from the development of operations management, to the role of the operations manager, the transformation model, planning and scheduling methodologies and practices, and inventory and quality management. This course will give learners a thorough understanding and knowledge of operations management and its organisational and managerial applications. The course is ideal for learners working in organisations, or who would like to work in organ..
Google Blogger:
Blogger is Google's online tool for creating blogs that can be used for everything from expressing your thoughts, opinions, and ideas to sharing pictures, videos, and much more. This free online course introduces you to the dynamic features and tools Blogger has to offer. In just a couple of hours, you will learn how to set up an account, create your first blog, and effortlessly integrate text, video, and graphics. You will then continue on to discover how to add links to your blog as well as optimise your settings. Getting started with Blogger couldnt be easier with this free online course.
This free course aims to provide healthcare line managers and department heads with an introduction to managing occupational health and safety. The full course consists of six modules and is suitable for all healthcare settings. This module, Module 2 , introduces you to Safety Management in Healthcare . It can be studied as a stand alone module or as part of the full course. Module 2 is split into five topics: Topic 1: Safety Statement, Topic 2: Safe Systems Of Work, Topic 3: Safety Consultation, Topic 4: Information, Instruction, Training And Supervision, and Topic 5: Investigation Of Accidents And Incidents. Please note that the module is intended as an overview and may need to be supplemented by more specific training and / or specialis..
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ALISON points
700
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