Abhishek Neela

Sr. Engineer/Business Analyst - Samsung STA, Seattle

Hyderabad, Andhra Pradesh - Email me on Indeed: indeed.com/r/Abhishek-Neela/d873c914e116859e Business Analyst with Testing over 5 years industry experience in business modeling, software requirement analysis, process modeling, process flow and quality assurance skills using different methodologies, mainly OOA, OOAD and UML. In-depth domain knowledge of Telecom and Mobile Application Testing. Hands on experience in manual testing of mobile applications like games and native applications. Industry experience as a Business Systems Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design. Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies. Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members. Extensive experience helping business benchmark best practices In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D) Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams. Helped clients research existing issues and find feasible IT solutions Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis. Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments. Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements. Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) in an SOA environment. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts. Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects. Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities. Proficient In: Requirements Gathering, Requirements elicitation, requirement documenting Use-Case Modeling. Preparation of BRD & SRS. Proper Client Interaction. Manual testing and functional test case documentation Experience on STLC In-depth knowledge and experience in the area of Mobile application testing, Game testing.

 Deliver products on time taking full ownership of the project from development stage till product readiness. Strongly self-motivated, willing to assume responsibilities. Can work independently, lead or work within a team environment. Excellent organizational and communication skills, both oral and written. Dealt directly with U.S.A, Australian and Korean counterparts and customers, apart from Samsung India.

WORK EXPERIENCE

Sr. Engineer/Business Analyst

Samsung STA, Seattle - November 2012 to Present Manage a project for the development of a downloadable mobile application (specifically for Samsung Android phones) which would provide an integrated user experience for multiple services of major service providers. Coordinate all aspects of project delivery along with the STA functional teams, vendors, partners and customer. Develop Statement of Work documents for associated projects and work with internal teams for inputs and required approvals. Work with Customer during the delivery and approval processes of the document. Responsibilities: Prepared questionnaire based on the System Analysis Performed for all entities. Produced reports monitoring group progress. Generated Statements of Work for the Design and Implementation of CRM solutions based on Salesforce.com Methodology. Considered Unified Dimensional Model (UDM) using views, and Unified Modeling Language (UML) and object-oriented design. Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions. Used SQL to query various reporting databases. Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro. Helped with data modeling and defining the conceptual and logical model of the data warehouse. Conducted extensive Joint Application Development (JAD) sessions for all business related issues. Involved in Logical & Physical Data Modeling. Database Schema design and modification of Triggers, Scripts, and Stored Procedures in Sybase Database Servers. Prepared High Level Logical Data Models and BRD's (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements. Overview configuration of the Data mapping between Oracle and SQL Server 2005. Prepared Logical Data Models using ERWIN that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements. Involved in to build models containing query subjects, query items, and namespaces from scratch as well as from imported metadata. Provided data modeling support for numerous strategic application development projects. Documented the meeting minutes with issues of about discussed and solutions resolved. Gathered information and documented on Conceptual design and Technical design for phase III systems. Used MS Visio to create Flow diagrams and Use Case Diagrams. Prepared Use cases and activity diagrams for a source system using MS Visio. Created the test cases for all the Use Cases. Overviewed test scripts for all the test cases in PL/SQL.

 Involved in design DataStage ETL jobs for extracting data from heterogeneous source systems transform and finally load into the Data Marts. Environment: Ascential DataStage 7.5, (Designer, Director, Manager, Parallel Extender) Debugger, Autosys 4.1, WinCVS 1.3, Enterprise Architect 4.5, Sybase, Toad 8.0, Erwin, Business Objects, Windows NT 4.0, UNIX, Oracle 8i, PL/SQL, DOS and UNIX Sequential Files, MS Visio, MS Excel, MS Access, CSV Files, XML File.

Sr. Engineer/Business Analyst

Samsung Electronics R&D - Noida, Uttar Pradesh - July 2010 to Present Worked as QA Engineer at Electronic Arts Games Hyderabad, India.

Sr. Engineer /Business Analyst

SEL - Noida, Uttar Pradesh - June 2011 to October 2012 Led multiple medium and small level projects such as Project Portal, Work Assignment Portal, restructuring of intranet content, inclusion of applications such as centralized repository of Inventory, Project repository, Development & Test Team work coordination intranet portal. Developed process flow maps of existing process and suggested alternatives to track projects and one stop portal for all the project assignment and tracking tool. Responsibilities: Involved in Managing Data modeling project from Logical design and implementation of Sybase Database. Initiated and led project towards automated system of intranet based repository of SEL India Development & Test team. Continually improved operations by conceptualizing and implementing tools, using technology, towards efficiency and increasing productivity, identifying and terminating redundancies in daily functions, develop centralized database for all the employees. Collected requirements from cross functional business community. Studied and assessed the existing systems and work flow processes. Conducted individual and group (JAD) sessions with business stakeholders and technical units. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies. Establish documentation for Agile methodology for implementation with a very water-fall-centric development team. Developed project delivery schedule, managed projects and identified resources to successful completion Implemented and oversaw the ongoing execution of the ITIL/ COBIT best practice frameworks. Played a key role in the planning, testing, and implementing system enhancements and conversions Assisted Test Lead, Testers understanding business process and helped them for successful completion of Unit Testing, Integration Testing and Requirements Testing Played a major role in developing the Design Documents for the Developers. Communicated with upper management to help define requirements, designs, and develop prototypes Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams Streamlined clerical work processes and mapped to the automated system Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Environment: Ascential DataStage 6.0 (Manager, Director), Business Objects, IBM DB2/UDB Universal Database Oracle 8/9i, MS SQL Server 7.0, MS Visio, HTML, XML, UNIX, Windows NT, Sybase, MS Visio, MS Excel, MS Access.

Sr. Engineer / Business Analyst

SEL - Noida, Uttar Pradesh - September 2010 to April 2011

Multiple Mobile Applications the purpose of the Samsung Music Launcher, IMEI Tracker tool, SNS (Facebook, Twitter) & ChatOn is to communicate and chat through multi-platform Samsung Mobile handsets. The ChatOn application is a free chat with your friends who have various devices on different platform in all over the world. ChatOn supports 1:1 chat and group chat. We can share various kinds of multimedia contents such as Anicon for express emotions, MS office, animation messages etc. We can experience ChatOn by connecting smart phone, tablet and PC (Max 5 devices) by Samsung account. All the Samsung smart phones have this application pre-installed. Responsibilities: Involved in development phase meetings for Business Analysis and Requirements Gathering. Reverse Engineered the existing ODS in to Erwin. Conducted meetings for the Data Modeling and Analysis. Enforced naming standards. Created the logical models and generated the physical models in the databases using Erwin. Involved in jobs and analyzing scope of application, defining relationship within & between groups of data etc. Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle. Tuned the batch programs and online transactions to alleviate performance problems. Worked on exporting data using Teradata. Overviewed development & execution of several Optimized queries in SQL on this data. Overviewed testing Performance & Accuracy related queries under SQL Server. Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts. Analyzed the given source Dimensions and target Fact table structures to develop Surrogate Key tables referencing required dimensions. Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues. Maintained on-going technical assistance and provided help desk support to customer's mainframe systems software that included problem determination and resolution. Developed various jobs using ODBC, Hashed file, Aggregator, Sequential file, Transformer stages. Involved in creating prototype SQL Server 2005 Analysis Services (SSAS) cubes using the Unified Dimensional Model (UDM) Using Shared Containers and creating reusable components for local and shared use in the ETL process. Imported and exported Repositories across DataStage projects. Analyzed data with discrepancies through Error files and Log files further data processing and cleansing. Trouble-shooted jobs using DataStage Debugger. Worked on performance tuning and enhancement of DataStage job transformations. Summed key performance indicators using Aggregator stages as an aid to Decision Support Systems. Used DataStage Director Run time engine to schedule and execute developed jobs and job sequences, and use Log events to monitor job progress and performance. Participated in weekly status meetings, and conducting internal and external reviews as well as formal walkthroughs among various teams, and documenting the proceedings. Environment: Ascential DataStage 6.0 (Manager, Director), Business Objects, IBM DB2/UDB Universal Database Oracle 8/9i, MS SQL Server 7.0, MS Visio, MS Excel, MS Access, HTML, XML, UNIX, Windows NT, Sybase.

QA/ Business Analyst

EA Hyderabad, India - Hyderabad, Andhra Pradesh - December 2009 to July 2010 MyGamePlan.ea.com is an internal web application, developed to automate the employee annual performance review. MyGameplan.ea.com includes two modules, My Objectives and My Forms.

Responsibilities: Conducted meetings to understand the workflow, their processes and assisted in gap analysis to derive requirements for existing systems enhancements. Analysis of Business Requirements, Process Modeling and preparation of Functional Design Specifications employing use case scenarios, sequence diagrams Used MS Visio for Process modeling and Business Process flow diagrams. Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications. Defined AS IS and TO BE systems, Use Cases and Use Case Scenarios using MS Visio. Created Use Case Diagrams, Activity Diagrams, Flow Diagrams Facilitated with JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications. Supervise and manage projects throughout SDLC to ensure that project management methodology based on RUP is followed during the project lifecycle using MS Project. Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions. Used Agile and Rational methodology in the project development for Rational Test Suite for various phases of RUP. Followed the guidelines of Rational Unified Process (RUP) Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project. Supervise and guide junior analysts to Identify and document business process flows and data requirements using Microsoft Visio, Excel and Microsoft Word. Extensively involved in working with MS Project Explore different phases in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored. Carried out regular meetings and walkthrough with development team members, Project Managers and Quality analysts to better understand system functionality in order to improve quality. Assisted Quality Assurance Team in documenting and analyzing their current process and then make recommendations for improvements in their functional areas. Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications of the product. Documenting the RSS for future reference. Environment: MS-Office Suite, MS-Visio, MS Excel, MS Access, UML, Rational Requisite Pro, Rational Rose, Rational Clear Case, Rational Clear Quest, html, Asp, MS Window Server. EA Hyderabad, INDIA December 2009 to July 2010 QA The project involved implementing SIMS3 application, which dealt with complete game of different levels, GUI, User Acceptance and deployment of games to its various mobile handsets & Carriers. The users were the carriers & end users, who would port the application either in the new handsets that will be released in market or will give an OTA option by placing orders using their credit cards. Responsibilities: # Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on mobile handsets specified by the client for mobile applications (games) # Prepared Test Plans for each release reviewed Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.

# Throughout the project, was involved in giving clarifications on domain and product functionality for the team. # Created Physical Inventory, consisted of data integration and inventory processes with internal inventory team. # Regular interaction with the core developers helped us in fixing the defects in less time. # Played key role in defining test procedure and standards, creating record and play scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds. # Performed Black Box testing and conducted Functionality and Regression testing on various phases of the application. # Created automated Load test scenarios using internal tools. # Overviewed GUI and functionality testing. # Involved in automating the test scenarios to conduct backend testing. # Performed Black Box testing by using updated test cases, test scenarios & record play test tools (Internal tools) # Used Test Directory and updated the status of all the Test Cases & Test scenarios that are executed during testing process. # Involved in tests that run on new builds on regular basis. # Involved in setting up different configuration environment for compatibility testing and manual testing. # Upgraded the existing Test Scenarios and created new scenarios for client application to be able to work for new versions and patches, which improved product quality. # Evaluated testing results for each potential release build using Jira, listing summarized bug information in priority sequence, recommended viability of release for production. # Involve in preparing Trace Matrix to design test cases # Preparing Weekly action report & QA feed back to QA team & Manager. Environment: Java, J2ME, JIRA, Web Logic, Quick Test Pro 8.2, MSJVM, Oracle 8i/9i/10g, SQL Server 2000, DB2, MS Visio, MS-Project 2000/2003 (Abhishek)

Subject Matter Expert

WIPRO Hyderabad - Hyderabad, Andhra Pradesh - October 2008 to July 2010 India. Duration: June 2007-Feb 2008 Overseas Experience: Worked with clients, Samsung counter parts in SEATTLE USA. Hold a Valid U.S.A B1 Visa (10 years) Work experience in Sydney AUSTRALIA for a period of 3 months on different smart phone applications. PROJECT EXPERIENCE:

QA/ Business Analyst

EA Hyderabad, India - Hyderabad, Andhra Pradesh - October 2008 to March 2009 R-WDS (Reliance Wireless Data Service) is web based mobile application for R-World, providing platform for creating a world-class wireless data service running on CDMA 1X wireless technology that offers a differentiated user experience, and that can be scaled to 35 Million subscribers. R-WDS is integrated to delivery platform supports WAP Games; works on technologies such as Java, BREW, Palm OS, windows and RIM: Motorola & LG Handset .The handset specifications included JAVA implementation, multi-lingual support and other over-the-air capabilities to tightly manage the personalization and user experience for Handset experience personalization, Native support for 10 languages, Games like Scrabble, Gi-Joe, Wolverine, Harry Porter, Tetris, Trivial Pursuit, NFS etc. Responsibilities: Identify source systems, their connectivity, related tables and fields and ensure data suitably for mapping.

 Created source table definitions in the DataStage Repository by studying the data sources. Generated Surrogate ID's for the dimensions in the fact table for indexed and faster access of data. Created surrogate key tables to map the required dimensions. Created hash tables used for referential integrity and/or otherwise while transforming the data representing valid information. Enabled Proper selection of the hash table design parameters for faster table look-up. Created re-usable components using shared containers for local use or shared use. Imported and exported repositories across projects. Created Error Files and Log Tables containing data with discrepancies to analyze and re-process the data. Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies. Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro. Used Aggregator stages to sum the key performance indicators used in decision support systems. Troubleshot the designed jobs using the DataStage Debugger. Tuned DataStage transformations and jobs to enhance their performance. Used the DataStage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis. Involved in creating jobs sequences. Involved in creating job schedules to automate the ETL process. Enhanced the job properties for performance tuning. Prepared the documentation of Data Acquisition and Interface System Design. Environment: Ascential DataStage 6.1/5.1, Metastage (Enterprise Metadata directory), (Designer, Director, Manager, Parallel Extender) Debugger, DataStage BASIC language Expressions, Windows NT 4.0, UNIX, Oracle 8i, PL/SQL, IBM DB2, Dbase3, DOS and UNIX Sequential Files, MS Visio, MS Access, .csv Files, XML Files, Sybase.

EDUCATION

Bachelor of Technology in CSE

JNTU 2007

ADDITIONAL INFORMATION Technical Skills: Methodologies and Tools SDLC, RUP, Rational Rose, MS Visio, MS Office, Optimal-trace-professional Web application Share point 2010, Java, Asp.Net, Web Services Languages Visual Basic 6, HTML, Java, c, c++, j2ee, javascript, xml. Databases Microsoft Access, Oracle 8i, SAP, SQL, Active Directory Operating Systems Microsoft Windows 95/98/NT/2000, XP Platforms Android, IOS, Bada, NXP, SGP, Symbian, Windows, RIM Defect Tracking Anytest (Similar to QC), CQ, JIRA, Dev track, Dev test. Tools Android based tools (QXDM, DDMS, Odin), Mobile Analyzer, NXP Tools and Symbian tools.