Documente Academic
Documente Profesional
Documente Cultură
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TABLE OF CONTENTS
Acknowledgment Executive Summary 1. The business A. The opportunity B. Description of the business C. Competitive advantage D. Business model E. Current status and requirement 10 10 12 11 14 05 06
2. Management team A. Management team B. Boards of directors C. Boards of advisors D. Key Professionals service providers 15 29 30 31
3. Company structure, intellectual property and ownership A. Organizational structure B. Legal structure C. Intellectual property
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33 35 37
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5. Marketing plan A. BCG Matrix B. Competitive Grid C. Porters Model D. SWOT Analysis E. SWOT Portfolio Analysis F. TOWS Analysis G. Porters Generic Model H. Stage of Industry Life I. PEST Analysis J. Pricing strategy K. Product Feasibility & Strategy L. Channel of Distribution M. Promotions and advertisement 6. Operations plan
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43 44 45 46 47 49 51 52 54 55 56 60 62
A. Service delivery B. Qualified Labor pool C. Business partnerships D. Quality control E. Customer support
64 65 69 70 71
7. Financial plan A. Capital requirement B. Income statement C. Cash flow projections D. Balance sheet E. Ratio Analysis 72 73 74 75 77
8. Critical risk factors A. Management risks B. Marketing risks C. Operations risks D. Financial risks E. Intellectual Property Infringement 9. Appendix A. CVs of key employees
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79 79 80 81 81
82
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ACKNOWLEDGMENT
All the praise and appreciation is for Almighty Allah the most merciful, gracious and beneficent who is entire source of all the knowledge and wisdom gifted to mankind. All the prayers forever in the name of Almighty Allah, who helped us in setting goals and objectives and blessed us to reach the destination. Without His assistance none is capable of accomplishment. Secondly we are very thankful to our teacher MR. Azam Javaid who worked day and night with us for this project. He helped us at each and every step and guided us in every difficult situation. We are thankful to the other teachers as well whose support us for the completion of this project. We would like to thank our parents and family members as well because they provided us the financial and moral support in doing this project. And last of all whatever we have done, it is just because of the coordination and cooperation of all the group members. The source of information for the preparation of project include a thorough research conducted on the internet, information obtained from the Lahore Chamber of Commerce, and we start our project by keeping in mind the current situation of Pakistan.
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EXECUTIVE SUMMARY
THE OPPORTUNITY
We propose a system that automates the whole process of providing security and taking attendance and maintaining its records in an academic institute. Managing people is a difficult task for most of the organizations, and maintaining the attendance record is an important factor in people management. When considering academic institutes, taking the attendance of students on daily basis and maintaining the records is a major task. Manually taking the attendance and maintaining it for a long time adds to the difficulty of this task as well as wastes a lot of time.
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HISTROY
As we know that there are a lot of security problems in Pakistan for the past few years. There is no proper setup for the security of the institutes like educational organizations & the threats given by the terrorists are becoming very much common now a days which is causing great problems for the institutes as well as the parents of the students. By keeping all these problems in mind we six partners found the gap in the Pakistani market and then introduce this service which based on fingerprint security system. We are sure that this system can solve these kinds of problems of the institutes.
COMPETITIVE ADVANTAGE
We have the first mover advantage in the educational institutes by taking the attendance on the basis of thumb impressions so that the institutes can avoid the proxies and we are also providing quality security service to the institutes which results in the mental satisfaction of the parents and students.
BUSNIESS MODEL
For start up of business, we first import the product from china, the name of the company is Astar3000 because these products are of good quality with low cost. The basic cost of the product is Rs. 25000 with build in software. Then introduce our marketing compagin to gather customer. After attracting customer and introducing product and services in the traget market, we then install product in the relevant companies/institutons along with building software house in the firms in order to provide them services. We hire our own employee for installing these product in a company after that our own team will look after the data process of the system. We collect feedback through surveys via emails/directly deal with the management team.
TARGET MARKET
Due to current situation there will be an opportunity for trendsetters to come up and serve the people of Punjab. For that reason, initially our target market will be the people of Punjab. After
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first year of operations, well expand our target market to other provinces depending on the response we get in Punjab. Within Punjab, well be targeting the urban areas because most of the bomb blasts occur in urban areas. Age of the people whom well be targeting will be 4 up to retirement because a child enters into the school in the age of 4 and we first have to protect kids and students of school and colleges along with the employees of different institutions up to their retirement age.
MANAGEMENT TEAM
A strong management team can be a competitive edge for a business. Luckily THUMBXTECH also has a strong management team and all of them have enough experience in their related fields. The management team designation is discussed below IFRA NASIR FAHAD KHAN IMRAN BUTT ADEEL UR REHMAN FARHAN BAQIR ASIM HUSSAIN (Chief Executive Officer (CEO)) (Chief Marketing Officer (CMO)) (Research & Development (R & D)) (Operations Head) (Chief Financial Officer (CFO)) (Human Resource Manager (HRM)
FINANCIAL PROJECTIONS
A business idea is viable at that time when it has the sound financial projection. THUMBXTECH is a start up business so it doesnt have any past financial data. We have made our financial projections by analyzing our competitors. THUMBXTECH is a profit making organization.THUMBXTECH has Six active members and they are the equal equity partners as well. The financial projections show that business is earning profit in five years however this profit is not very huge because the prices of the goods are normal.
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EXIT STRATEGY
Every company has an exit strategy for itself. THUMBXTECH also has an exit strategy that is if this business is not profitable and we are not been able to reach the breakeven then in order to avoid further loss we will wrap up or business and the remaining assets of the business including the security devices will be sold and each partner will get equal share.
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THE BUSINESS
THE OPPORTUNITY
Problem to solve and need to be filled Due to the current security issues of Pakistan, we are providing a service for security purpose, which can avoid terrorist attacks and also provide protective environment for the institutions. Other value added features of our service are as following,
It can avoid threats for the universities given by the terrorists. It can also avoid proxies in the classes, so in this manner we can save a lot of time. It can monitor the students during university timings.
We propose a system that automates the whole process of providing security and taking attendance and maintaining its records in an academic institute. Managing people is a difficult task for most of the organizations, and maintaining the attendance record is an important factor in people management. When considering academic institutes, taking the attendance of students on daily basis and maintaining the records is a major task. Manually taking the attendance and maintaining it for a long time adds to the difficulty of this task as well as wastes a lot of time.
certain criteria for students regarding their attendance in class. That is why keeping the accurate record of attendance is very important. At present attendance is usually noted using paper sheets and the old file system, this approach is being used from a long time. It becomes difficult for the management to regularly update the record and manually calculate the percentage of classes attended. Keeping these issues in mind a system is designed to overcome the problems associated with attendance system. Biometric systems have been widely used for the purpose of recognition. These recognition methods refer to automatic recognition of people based on some specific physiological or behavioral features. Biometric systems are basically used for one of the two objectives identification or verification. The proposed system uses fingerprint recognition technique for obtaining students attendance. Human beings have been using fingerprints for recognition purposes for a very long time because of the simplicity and accuracy of fingerprints.
HISTROY
As we know that there are a lot of security problems in Pakistan for the past few years. There is no proper setup for the security of the institutes like educational organizations & the threats given by the terrorists are becoming very much common now a days which is causing great problems for the institutes as well as the parents of the students. By keeping all these problems in mind we six partners found the gap in the Pakistani market and then introduce this service which based on fingerprint security system. We are sure that this system can solve these kind of problems of the institutes.
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MISSION STATEMENT The fundamental mission of THUMBXTECH is to protect the life of the customers we serve
our customers in the best possible manner by providing them quality services and to take advantage of scientific advancements which will help us succeed in that endeavor
VISION PAKISTAN
will be a Country where THUMBXTECH is dedicated to enhance
COMPETITIVE ADVANTAGE
How the business will create a sustainable competitive advantage?
We have the first mover advantage in the educational institutes by taking the attendance on the basis of thumb impressions so that the institutes can avoid the proxies and we are also providing quality security service to the institutes which results in the mental satisfaction of the parents and students.
MANAGEMENT TEAM
Our management team includes dedicated and highly experienced personnel and is one of the key competitive advantages we have.
QUALITY SERVICE
We will provide quality service to our customers which includes after sale services semi annually.
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BUSNIESS MODEL
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MANAGEMENT TEAM
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MANAGEMENT
EXPERIENCE,
MANAGEMENT
ABILITY
IFRA NASIR:
Chief Executive Officer (CEO) Ifra nasir is a master from LUMS; PK. Ms.ifra nasir did specialization in marketing with distinction. After completing her education she worked 5 year in various industries of Pakistan .she also worked for 3 years as Director marketing in ICI. Her job description is as follows
JOB SUMMARY
She is responsible for the overall management of the organization. She is responsible to control and provide advices and lead the management to make decisions which help them to achieve business aims. Maintain and develop existing and new strategies for the business.
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Managing of the organization Final decision making Developing new strategies for the business Analyzing the competitors Analyzing risk Final recruitment Supervision of all the departments Arrange meetings of board of directors and board of advisors
Relationship
Within the organization this post maintain relationship with all department Development department Human resource department Finance department operation department Marketing and sales department
Expertise
leadership coaching and mentoring abilities excellent management skills Highly competent
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FAHAD KHAN
Marketing & selling FAHAD KHAN did his MBA from university of central punjab ,lahore ,pakistan . He did specialization in marketing and competition. He worked as marketing manager in various industries and companies including coca cola and nestle. He has more than 7 year experience as marketing manager.
JOB DESCRIPTION
Industry
service
Develop pricing strategies. Balancing firm objectives Customer satisfaction. Formulate, direct and coordinate marketing activities
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Policies to promote products and services, working with advertising and promotion managers. Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies. Making changes according to customer. Consult with product development personnel on product specifications such as design, color, and packaging. Compile lists describing product or service offerings. Conduct survey for the products. Select products and accessories to be displayed at trade or special production shows. Coordinate and participate in promotional activities and trade shows, working with developers, advertisers, and production managers, to market products and services. Advise business and other groups on local, national, and international factors affecting the buying and selling of products and services.
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IMRAN BUTT
(BUSNIESS DEVELOPMENT MANEGER) IMRAN holds a degree of MBA from fast university Lahore. Before starting here, IMRAN worked as Recreation Programmer in HLS. He got an international exposure with experience. He is introducing modern techniques for the recreation of security purpose. The primary duty is to introduce new recreation activities.
JOB DECRIPTION
JOB SUMMARY
He is responsible for the overall development of the organization. He is responsible to control and provide advices and lead the management to make decisions which help them to achieve business development.
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Supervision Improve the operational systems, processes and policies in support of organizations mission
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
ADEEL UR REHMAN
Operation Manager ADEEL UR REHMAN did his Post Graduate from Institute Of Business Administration, PAKISTAN and then did her MBA in I.T from PCBA. After completing his education, he joined NISHAT LTD. He worked 2 year as Operation Manager in NISHAT. He has also 3 year working experience in his father business
JOB DECRIPTION
JOB SUMMARY
The Operations Manager will be responsible for Purchase of raw material, production designing and the quality of the products are the subheads, helping and creating organizational and program budgets in collaboration with the CFO and Program Direct, and other misc. tasks.. Working with the management team, the position also contributes to the development and
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implementation of organizational strategies, policies and practices. This position will also interact with the Board of Directors.
Organizational Effectiveness
Manage functions. Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions.
Drive initiatives in the management team and organizationally that contribute to longterm operational excellence.
Providing consulting services on matters related to fundraising, tax and insurance questions, and business structure and growth.
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Organizational Leadership
Contribute to short and long-term organizational planning and strategy as a member of the management team.
Relationship
Working within the organization, operation manager have relationship with the following departments: Finance department Human resource department Marketing department
However this post is responsible for supervising the below mentioned departments Procurement department Production department
Qualification
Masters in designing and operation management At least 2 years experience in related field Excellent interpersonal skills and a collaborative management style Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done Ability to look at situations from several points of view Delegate responsibilities effectively High comfort level working in a diverse environment
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JOB SUMMARY
This person is responsible for providing financial advice and support to colleagues to enable them to make sound financial decisions which help them to achieve business aims. Maintain and develop existing and new financial policies.
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Maintain accounts Developing strategies Analyzing the competitors Managing budgets Analyze and classify the risk Supervision
Relationship
Within the organization this post maintain relationship with almost all department but it is strongly related with Procurement department Human resource department Marketing department
Required knowledge
Person should holding the degree of MBA (finance) or ACMA Trustworthiness and excellent interpersonal and communications skills Impeccable attention to detail Strong leadership experience in budgeting, financial planning, and analysis Demonstrated management skills A foundation in nonprofit accounting
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JOB DESCRIPTION
Job title Job type HR head Control the selection and recruitment of employees Industry service
JOB SUMMARY
Human Resource management is a key post to make sound operational tasks of a business. This post decides the need of human power to get targets of the business. This position requires both strategic and technical skills. It demands a comprehensive control and monitoring qualities on human force of the business. Main functions of Human Resource Manager is to hire new force, assign various duties, make arrangements for training and to estimate future needs of labour force.
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RELATIONSHIPS
Following are the relationships of Human Resource Manager.
Reports to:
Chief Executive Officer (CEO) Finance Manger Marketing Manager I.T Manager
Supervises:
Assistant Managers Trainers
Works with:
Assistant Mangers Trainers Other managers and officers in other departments
Skills:
Strong communicational, analytical, research, I.T and managerial skills are the key requirements for this post.
PRIMARY RESPONSIBILITIES:
Primary responsibilities of the Human Resource Manager (HRM) are;
To hire, train and cut-off human force in the business. To plan labour strategy of the business. To check all the production operations of business. To train junior officers. To help in policy making and future strategies. To check the daily operations. To play active role in the preparation of annual report. To advise other departments in the formulation of their plans.
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BOARD OF DIRECTORS
Our board of directors is elected by the shareholders of corporation to oversee the performance of management team.
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BOARD OF ADVISORS
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Business consultants
A. Tech solution is our consulting company which provides us valuable information regarding our operational and structural problems. A. Tech solution was established in 1990 as a technical advising company and later expands its operations into other fields as well and now has the mastery of providing consultancy to over 15 different fields. Address: Email: 478, Y-block, Commercial Area, DHA, Lahore A.tech@live.com
Accounting Firm
Zhahid Jamil is our accounting firm. They will be conducting the internal audits of our firm. They are one of the leading accounting firms of Pakistan. So, we chose to hire them as they are one the best in the market. Their services are commendable. The companys introduction is stated below: Zhahid jamil is fully competent to render all types of services related to the profession of chartered accountants and management consultants. The Firm has enjoyed a very high reputation within and outside Pakistan.
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It is the basic philosophy of our firm that our service to each client is based on a substantive knowledge of his business and the industry of which he is a part. We believe that this understanding of the client and the industry is of THUMB X TECH importance in rendering constructive service and in carrying out assignments in an effective manner. The understanding of different political, economic, social and technological environments, (PEST) which our firm brings to international business enterprises, is rooted in the exceptional national stature of its members. Our client service teams unite local and expatriate professionals to deliver knowledge where it is needed. Address: Email: 2nd floor, Sargodha Road, Faisalabad zj cor @gmail.com
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Company Ownership
Structure,
Intellectual
Property
and
A.Organizational structure
The structure of our business is divided in three layers .the first layer shows the top management which include high level officers i.e. CEO,CFO, CMO, Operation manager, business
development manager. Second layer shows the middle level staff includes administrative staff, trainers etc. thirds layer shows the lower level management that include workers, staff officers.
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ORGANIZATIONAL CHART
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Active partners
Ifra Nasir, Fahad Khan, Farhan Naqvi, Imran Butt, Syed Asim Hussain & Adeel ur Rehaman are the active partners of this business.
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SM
WE WILL SECURE U
Tagline is registered
Copyrights
All content and information are owned and under copyright by THUMBXTECH. No part of this project may be duplicated or incorporated into any other work under any circumstances. No exceptions will be permitted, and violators will be prosecuted to the fullest extent of the law. We
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constantly monitor our project using the best software programs and will not tolerate any kind of infringements. Copyrights 2010 @thumbxtech.webs.com all rights reserved. Read legal policy and privacy policy
PATENTS
THUMBXTECH has registered its products and services under the patents ordinance 2000 and follows all the patent rules 2003 so according to this no other firm is allowed to follow the same products and services used by THUMBXTECH.
TRADEMARK
The logo, name and tagline of THUMBXTECH are registered as a trademark. Our trademark contain 10 (ten) marks in series and the colour of the logo is;
60% black,
60%
30% Orange,
30%
10%grey.
10%
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Industry description
Industry trends
Due to the dynamic environment and advance technology several trends have emerged in the relevant industry. THUMBXTECH technology is different from other latest technologies. The concept of THUMBXTECH, which is scanning thumb impressions of the humans in order to protect them against current security issues in Pakistan. But technology is evolving. Traditional security precautions like CTC cameras, barriers, guards etc are giving way to various new and unique ideas by using similar type of technology that is being used by other countries but for some other purposes and many more new and unique concepts to meet the needs of today's security issues. The previously used security measures are really important still to be in function and stay but at the same time its important that if the institutes like educational institutes or the organizations are not protected by the precautions that are being taken to protect them so in this case new technology must be used like THUMBXTECH.
Industry Size
As this technology of scanning thumb impressions in Pakistan is in its growth stages so the local industry size is very small but a global look reverse this perspective. All over the world especially in UK and European countries this technology is at its peak and is protecting the employees of the organizations and students of the universities in a very profitable way.
Industry Attractiveness
This technology is very attractive since today's security issues are far more likely to seek to protect the lives of the people through supervised, structured instructional and enrichment programs. Secondly, since we are the first to introduce this industry in Pakistan its an attractive industry in an aspect that we can avail first mover advantage through commencing a thumb scanning technology in Pakistan.
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Profit Potential
Security system has high profit potential all over the world since day by day demand for security measures is increasing since everyone want their lives to be protected so they can take advantage of THUMBXTECH technology and utilize them in a way which will help them both in their present and future. Its in growing stage providing opportunity for new entrants. Introducing this industry in Pakistan these days is very profitable because there are lots of bomb blasts and other security issues which are must be eliminated or reduces to give protection as well as mental satisfaction to the people.
Target Market
Segmentation
We have segmented our market using the following segmentations
1. Geographic
Country Pakistan Province Punjab Density Urban
2. Demographic
By keeping in mind the profit level of organization. (high profitable firms)
3. Psychographic
Social Class High society Life StylesInnovators( people having so much resources that they exhibit all the primary motivation in varying degrees)
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4. Behavioral
Mental satisfaction Protection sought
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Direct competitors
o HLS SECURITY o ADLTE SYSTEM o TECH SECURITY SYSTEM
Indirect competitors
These are those institutes in Pakistan that have the future potential to stand against us by offering facilities similar to ours. These are:
TECHNICAL FIRMS
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BCG MATRIX
THUMB TECH
THUMBXTECH lies in the question mark in BCG matrix because it is a new business and is very difficult to consider the new business as star or cash cow. But with the passage of time with the help of value added features, more investment, quality promotion techniques and technological advances it will surely move in The Star.
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HLS SECURITY
Quality services
Follow
the
Strictly follow the s set by international Standard. Price for four weeks 5000
Price
Price
for
monthly 1500
Brand recognition
name
Recognized
by
Pakistan
within time Sufficiency equipment of THUMB X TECH fully equipped Equipment sufficient not Fully equipped Equipment sufficient for a limited.
of
Very
good
Equipment
not
quality
High equipment
quality
highly
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According to our competitors analysis grid HLS SECURITY is leading in providing the superior qualities. THUMB X TECH comes at spot following slightly short of HLS SECURITY SYSTEM.
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SWOT Analysis
Strengths
Following are the strengths: First mover advantage ( attendance monitoring) Dedicated and passionate staff Valuable services provided Strong software programs Effective after sale services Providing high quality at a reasonable price Availability of technologically advanced facilities
Weaknesses
Following are the weakness of our firm: Limited marketing Budget Lack of man power Machinery can collapse anytime
Opportunities
This finger print security device can be used in households & shops there is a gap in it We can exploit new opportunities in the field of technology regarding our service Current security issues of Pakistan & terrorism is one of the major opportunities of THUMBXTECH
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Threats
Unstable Economic and political situation in Pakistan Threats by rival firms A new entrant coming up with same features on low rates. Decrease in buying power of the customers.
AVERAGE
COMPARTMENT-D
1. Mergers
WEEK
COMPARTMENT-G
1. Turnaround
COMPARTMENT-A
1. Internal Growth 2. Vertical Integration of related Business 3. Mergers 4. Horizontal Integration
2. vertical Integration
2. Divestment
3. Strategic Alliance
Moderate Opportunities/
COMPARTMENT-B
1. Vertical Integration of related Business
COMPARTMENT-E
1. Stability
COMPARTMENT-H
1. Turnaround 2. Diversment
Critical Threats
COMPARTMENT-C
1. Horizontal related Diversification 2.Conglomerate
COMPARTMENT-F
1. Diversment 2. Horizontal related Diversification
COMPARTMENT-I
1. Liquidation
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T.O.W.S ANALYSIS
Strengths
First mover advantage ( attendance monitoring) Dedicated and passionate staff Valuable services provided Strong software programs Effective after sale services Well maintained order and discipline Availability of technologically advanced facilities
Weaknesses
Limited marketing Budget Lack of man power Machinery can collapse anytime
Opportunities
This finger print security device can be used in households & shops there is a gap in it We can exploit new opportunities in the field COPYRIGHTS RESERVED
(S.O) Strategies
(W.O) Strategies
of technology regarding our service Current security issues of Pakistan & terrorism is one of the major opportunities of THUMBXTECH.
Threats
(S.T) Strategies
(W. T) Strategies
Unstable Economic and political Pakistan Threats by rival firms A new entrant coming up with same features on low rates. Decrease in buying power of the customers. situation in
Enterprise relations with the your suppliers and also with the customers
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Cost Leadership
Differentiation
Focused Differentiation
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Decline
Niche-Low Cost/Differentiation
Maturity
Shakeout
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Cell-2
Cell-6 Low-Cost
Growth
Niche-Low Cost Niche-Differentiation Niche-Low Cost/Differentiation
Cell-1 Niche-Differentiation
Embryonic
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PEST ANALYSIS
The external macro-environment in which a firm operates can be expressed in terms of the following factors Political Economic Social Technological
Economic
The economic arena in which THUMBXTECH will function is not favorable. The economic condition of Pakistan is deteriorating. The major economic challenges facing Pakistan is raising poverty and unemployment, heavy external and domestic indebtedness, high fiscal deficit and low investment. Poor domestic commodity production combined with excess demand and some high import prices have been inferred to cause annual inflation to increase to 15 per cent during 2009-10 and further to 30 per cent in the first quarter of the current year
Technology
In terms of Technological Capabilities variables, Pakistan is placed at 10 (above Bangladesh) for use of computers and third from the bottom (above Nigeria and Bangladesh) for the number of telephone lines and the use of internet
Political
In terms of Political Conditions variables, Pakistan is ranked at 7th for rule of law and is placed at 8th for corruption. Pakistan faces significant structural weaknesses, and are much more likely
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to fail in meeting the projections than those countries whose political and economic conditions are more stable today.
Social
In the social sector too, there is a need for significant improvement. To take the example of security issues in Pakistan, crime rate is increasing every year in Pakistan. Pakistan spent very less amount of money per head on security of each year in 2009. Pakistan was spending even less amount in the early years on the security of individuals. So we can conclude that current situation is not much different for the previous years.
Pricing Strategy
Value Based pricing
Pricing strategy is largely determined by decisions on market positioning sin ce well be positioning our device will have the same features as the most famous product have all over the world, as a device against threats specially for institutional level. Therefore well be pricing our packages on the basis of our customers perceptions.
Per unit cost of our device is Rs 25,200 including taxes Selling price is Rs 32,000
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25%
75%
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SAMPLE QUESTIONAIRE
Name Age Level of income (per annum) Number of students Age of children Location
1. Do you feel a gap between what you want your country to be? Yes No
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DISTRIBUTION CHANNEL
We will be dealing with the customers directly. The customers will place orders by the following means. Website Sales force
Website: Customers will place their order online on our website which is www.thumbxtech.webs.com and provide us their address and requirements. After that our sale force will fit the device on the location as per the requirements of the customers. Sales force: Our sales force will also deal with the customer directly. The contact numbers of the sales person will be mentioned on the advertisement brochures from there the customers will note down those numbers and place their order to them directly. Location of office: Office is located in 143 shadman Lahore. Ph: +92-42-3755-98-56
Promotions
Discount on advance basis
If one company pays a whole year quarterly fees in advance well provide next three months service complementary.
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Referral Schemes
If someone recommend THUMB X THECH to other companies or institutes and out of them at least 5 companies join THUMBXTECH (the person recommending our firm) will get 3 months service free of cost.
Give Away
A great way to increase ones brand recognition is to produce a lot of inexpensive items with company and logos on them give them away. Well be using this Key rings calendars cakes on occasions printed THUMBXTECH t-shirts
Advertising
Well be advertising our service using the following tools Brochures Newspaper Website University Seminars Hoarding
Brochure
We will be advertising our services through brochures. We will publish brochures and then distribute them in different commercial areas e.g. liberty market, outsides mosques of different areas etc
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News papers
We will also advertise our service via newspapers Dawn The NEWS Nawa-e-waqat Jang
Pamphlets
We will also advertise via pamphlets in relevant newspaper as mentioned above; Cost of 100 pamphlets in a single newspaper is Rs. 15 Areas in which we will advertise through this tool: 1. Cantt 2. Gulbergh 3. Johar town 4. Model town 5. Raiwind
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University seminars
We will be advertising our services in different universities through seminars. In this our advertising staff will provide necessary information to the university management and students and also guide them.
Hoardings
We will also advertise through the help of hoardings. The areas in which well use hoardings for advertising of camp along with the campaigns budget is given bellow
peco road Main Boulevard New Garden Town Sherpao bridge TOTAL
01 01 01
QTY
5000
TOTAL
15000
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Rs
5
QTY
15000
TOTAL
75000
BANNERS Rs
300
QTY
1500
TOTAL
450000
OPERATIONS PLAN
Service delivery
We are providing security service to all sorts of institutions like educational institutions as well as other organizations. By using this service these institutions will be more secure.
Our program
THUMBXTECH is a company where your security is important. Our well equipped staff utilizes our facilities to make your security possible. Our security system will provide you complete mental satisfaction as well as to the parents of the students studying in the educational institutes and above all the attendance monitoring feature will save a lot of time. Our staff technicians will provide after sale services in case of any disorder.
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Payment . On a quarterly basis, online or by cheque and cash Booking through Email, telephone and sales force. Days.. Within 2 days
If instrument is not working properly then in such a case we will replace it without any charges but this will be done only if the firm informs us within 1 week.
Guarantee.1 year Installation fee quarterly service 2000 Use of instrument.. Customers (institutions i-e educational and other business
organizations)
THUMBXTECH has quite an innovative and experienced management team in their related fields. Their names and qualifications are described below:
Qualification:
Ms.ifra nasir did her MBA with specialization in marketing.
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Qualification: MBA in Marketing and Competition. Diploma in computer sciences Experience: Marketing Manager in Coca Cola
Qualification: Farhan Naqvi got his degree of ACMA from ICMAP LAHORE Experience: Finance Head in Standard Chartered Bank
Qualification: MBA in human resource Experience: 3 year working experience of teaching in University Of Central Punjab
including 1 year as Manger HR in NIB.
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Qualification: MBA from FAST University Lahore Experience: worked as Recreation Programmer in HLS.
Technicians:
There are 3 qualified technicians inside our firms which will provide services to the customers.
Software Handlers:
We have 2 software handlers having sufficient experience and knowledge related to their job.
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Electricians:
THUMBXTECH has 5 electricians that will provide their skills in case of need such as electrical task.
Sales Agent:
There are 10 sales agent holding sufficient experience related to sales. They will work in the field i.e. taking orders, deliveries etc.
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BUSINESS PARTNERSHIP
THUMBXTECH is a partnership business, which is registered under Partnership Act 1932.
PURPOSE OF PARTNERSHIP:
Main propose of this partnership is to pool finance and experiences of partners and enhance this security business in Pakistan in a positive manner. After keeping in mind the security issues in Pakistan THUMBXTECHs main object is to provide security to the institutions. Another value added feature of THUMBXTECH is attendance monitoring which will prevent the classes from proxies and lots of time will be saved. We have future plans to increase the level of security by upgrading our device and services. In our partnership all partners are specialist in their fields and have enough qualification and experiences required in this firm
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QUALITY CONTROL
The service we have in THUMBXTECH is of high quality and reasonable prices in the market. We have competitive edge in the market against other competitors. Good quality services gain more and more customer satisfaction or customer loyalty. Quality control makes a service or product more valuable and precious in the minds of the customers. Our well trained and professional staff keeps an eye on each and every aspect of the service we provide just to ensure that all the features are working properly. The quality of the device is thoroughly checked and maintained by the suppliers as we are importing the device. But when the stock reaches at our place our workers and technicians also check the devices and make sure that they are not broken.
CUSTOMER SUPPORT:
Customers should be treated as a foremost preferable people connected to any organization, because ultimately at the end of the day they are the one who will give profitability to your firm. There are so many organizations around the globe who have their customer care centers and separate departments for helping out the customers. THUMBXTECH has following customer support strategies:
Telephone numbers
THUMBXTECH has special numbers through which customers can make contacts with us directly. Our telephone lines remain open 24/7 for the help of customers. Customers can get information about our service through telephone call and they can also place orders through calls. Ph: +92-42-3755-98-56
and Email contact to make rapid contact. Through this customers can place their orders while sitting in their offices or homes it is an easy way of placing order. www.thumbxtech.webs.com.
COMPLAINT BOXES
There will be some complaint boxes for the customers where they can give their suggestions and also put their complaints if there is any. Our aim is to fully satisfy our customers thats why we will take every step in such a way that can fulfill the needs of our customers.
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FINANCIAL PLAN
Capital Requirement for Next Five Years
The equity shareholders of THUMBXTECH are sharing the equity and total equity is 5 million
Ifra nasir Fahad Khan Farhan Baqir Adeel ur Rehman Imran Butt Asim Hussain
16.66 % (Rs.833300) 16.66 % (Rs.833300) 16.66 % (Rs.833300) 16.66 % (Rs.833300) 16.66 % (Rs.833300) 16.66 % (Rs.833300)
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STARTUP COST DESCRIPTION Land & building Furniture & fixture Equipment/ Machinery Inventory Legal expenses Others Working capital Total APPLICANTS INVESTMENT (Rs.) _ 500000 200000 1260000 40000 10,000 5,00,000 2510000
We have projected that; First Year Annual Sales Average Selling Price Average cost 1st year Units Sold
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units 50
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1 Year Property plant and equipment equipment NON-CURRENT ASSETS furniture CURRENT ASSESTS cash in hand cash at bank stock TOTAL ASSETS 100000 3097000 1260000 4510000 480000 160000
2 Year
3 Year
4 Year
5 Year
TOTAL
120000
70000
120000
150000
620000
420000
320000
576000
428000
2224000
100000
50000
200000
150000
600000
LIABILITY AND EQUITY Equity profit/loss 5000000 (490000) 3770000 2990000 3110000 (40000) 408000 786000 4080000 18950000 2234000 2898000
TOTAL
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4510000
6314000 21848000
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1610000 11580000
1600000 1600000 1920000 2240000 4160000 11720000 400000 800000 1280000 1840000 2880000 7000000 -
4230000 3930000 3480000 3430000 3330000 18400000 2770000 1240000 960000 1610000 5320000 11900000 1610000 11580000
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2.
Quick Ratio
20.53
16.85
13.85
21.57
11.20
Profitability Ratios 3. Gross Profit Margin Ratio 4. Net Profit Margin Ratio 5. Operating Ratio Gross Profit / Sales 37% 47.5% 52.75% 56.76% 53.46%
Net Profit / Sales Earnings before Tax / Sales Net Income / Total Equity Net Income / Total Assets
0.74%
1.6%
10.5%
15.3%
26.3%
0.145%
1.6%
12.75% 19.2%
31.73%
6.
Return on Equity
5.8%
13.7%
20.77% 30.5%
44.68%
7.
Return on Assets
2.33%
5.0%
12.00% 20.17%
35.38%
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For a new business there are many risks involved that are caused by different factors. The risks that can be faced by THUMBXTECH are as follow: Management Risks Marketing Risks Operational Risks Financial Risks Intellectual Property Infringement
Management risks
As we come with new idea and concept in Pakistan so in future there is possibility anyone of our manager or business partner could be our competitor. As in the THUMBXTECH industry we are first to introduce that concept in Pakistan, we have less trained employees.
We have proper legal documentation with our managers/employees/business partners. We have non-disclosure agreements and no one from within our organization will be our competitor in next 10 years.
Foreign trainers are hired. So we get two way benefits from them. First to make our customers best facilities and second one is to train our local employees.
We shall divide the work between our employees and the security guard of the organization and give them high incentives to motivate them so they coordinate with each other in a proper manner.
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Marketing risks
As our target market is narrow, so there are chances that our marketing campaign could not reach to our targeted market. Through our marketing program people might not be convinced about measures that we have made. They feel our product are expensive and hence pay no attention towards our promotional campaign.
We have planned our marketing very wisely and extensively. Our marketing team directly deals with organizations and tries to convey the need of this security system in todays environment. Flyers and brochures are distributed in our targeted market areas.
Personal marketing and lecture delivering in different educational institutes as well as in different firms and organizations would be effective to make sure employers and heads of the schools/colleges about the security of their employees and students.
Operational risks
As we know the current political situation of our country. Its very bad on security side. So our THUMBXTECH will possibly face security and handling problem.
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Financial risk
As there is global recession and economy is not going so well so its very hard to attract the investors. So we will be unable to generate profits in first five years.
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IFRA NASIR
24/4 PAF Officer Colony Sarwar Road Lahore, Cant. E-mail: ifranasir@hotmil.com
Career Objective:
Seeking a challenging and rewarding position in some renowned International organizations related to Project Management, Operations capitalizing on the experiences and skills developed where my underlying experience and professional education will be contribute to effectiveness and efficiency of my knowledge in an oriented organization.
OCCUPATION
Handled all marketing and advertising budgets for internet media start-up Designed all marketing and advertising material Coordinated efforts with Sacks two other operating employees on all projects and planning
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ICI
2007-2009
Marketing Manager
Served current and prospective clients in all aspects of marketing our products, from customer service issues, to re-evaluating procedures, to the identification and acquisition of larger clients
Used and maintained contact software to organize and manage over 500 independent agents
Re-designed
website
to
better
serve
contracted
insurance
agents
TAG HEUER S.A., Neuchtel, Switzerland and Paris, France 2002- 2007
Developed global strategy for 4 new timepiece collection launches and key sports sponsorship exploitation.
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Responsible for Kirium watch PR launch--largest in brand history, which generated record sales.
Developed/managed international VIP retailer and media hospitalities focused to increase sales and underscore brand values: Formula 1 Grand Prix, Americas Cup yachting, Ski World Cup and Monteux Jazz Festival.
Academic Background:
MBA: B.Com: FSc: LAHORE UNIVERSITY OF MANAGEMENT SCIENCES. HALLEY COLLEGE OF COMMERCE, LAHORE. PAF INTER COLLEGE LAHORE, CANTT.
Interests:
Ridding Snooker Badminton Swimming Golf
Personal Details
D.O.B Nationality Marital status : : : February 12, 1988 Pakistani single
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Objective
To obtain a challenging position with a market leader that utilizes my experience in product management, sales management, account management, and project management
OCCUPATION
Managed all phases of direct mail projects; monitored production teams; recruited and guided vendors; oversaw print operations and coordinated mailing process.
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Processed incoming orders, coordinated shipments, and handled customer-related issues. Responsible for managing and tracking machine allocations for the entire company.
Education
Master in Business Administration (MBA) with specialization in marketing from University of Central Punjab Lahore affiliated with HEC, Pakistan.
Bachelors in Commerce (B.Com) from Punjab College of Commerce Lahore affiliated with Punjab University Lahore, Pakistan.
Intermediate in Commerce (I.Com) from Punjab College of Commerce Lahore affiliated with Lahore Board, Pakistan.
Matriculation from P.A.F Intermediate College Mianwali affiliated with Federal Board, Pakistan.
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Language skills
English, Urdu, Siraiki and Punjabi (Reading, Writing & Speaking Sills).
Personal details
D.O.B Nationality Marital status NIC No. E-mail : : : : : November 15, 1988 Pakistani single 38302-8688863-3 fahdsumbal@gmail.com
Reference
Will be furnished on demand.
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Farhan Naqvi
Objectives
and
progressive organization where enthusiasm, dedication and the ability to manage tasks effectively are prerequisite in driving the organization forward.
Personal Details: Date of Birth: Gender: Marital Status: 14 Aug 1985 Male Single
Education
Year
2008 2003 2000 1998
Qualification
ACMA B.com Intermediate Matriculation
Institution
ICMA Punjab Group of College for boys P.F College for boys Sir syed Higher Secondary School, Lahore
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Experience
Working as auditor in Askari Bank
I have the ability to meet deadlines on time I deal with pressure in calm manner I am able to easily manage multi tasks I can take initiatives I give attention to detail I am self motivated I am confident
Reference
Will be furnished on demand.
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IMRAN BUTT
0300-8111844 Imranbutt_16@hotmail.com Career Objective:
To join professional organization where I can learn and contribute towards achievement of Companys objective.
EDUCATION
MBA Fast University Lahore, Pakistan. Major (information technology) Punjab College of Commerce Awaiting result of Part II. (Subject: Tax, Audit F.A. Government College Lahore (Subject: Match, Economics) Crescent Model School Lahore (Subject: Science) Accounting,
B.Com
Matric
OCCUPATION
2010 THUMBXTECH (B&D Manager)
Application support and industry projects tracing to development and new industry market application research.
Pay suitable visits to end users and DI for seminars and technical presentations with technicians or distributors while collect marketing information and competitor information analysis.
Analyzed the yield ratio trend, documented and solved the current problems. Participated in the training, business process modeling and analysis.
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Visualized a project review with impressive presentation and multi-media animation, which was highly appreciated by department manager.
Establishes production standards of efficiency, minimum wastages and maximum utilization of resources (machines, raw material and manpower). Supervise production processes to ensure implementation of company standards. Prepares annual production plans and obtains approval of Director of production. Coordinates with Sales Managers to: Plan production capacities according to yearly sales projections. Monitor production vs. sales to review production schedule accordingly. Ensure enough replenishments of finished goods supply. Apply effective modification on production plan for timely production of special orders or promotional items. Coordinates with procurement officers to ensure smooth supply of raw materials. Establishes quality control standards and procedures. Ensures strictly adherence to those standards. Supervises machines maintenance programs. Recommends machines modifications if needed. Ensures smooth supply of spare parts. Prepares annual manpower plan. Makes sure all vacant positions are filled in coordination with personnel manager. Coaches and trains production staff prepares on job training programs. Evaluate performance of staff, recommends promotion, additional training or termination.
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Prepares employees safety procedures and makes sure that these procedures are enforced.
National Computer Lever 3rd Certificate. ( Network Communication ) Professional Certificate of Assistant Information Officer (AIO). C++, VBA, Provision, JMP, AutoCAD, 3Dsmax, Photoshop
Personal Interests: Basketball (Skills); swimming; English (elegant); Snooker (Stable) Personal Profile:
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ASIM HUSSAIN
Objectives
Seeking a challenging Research & Development oriented career within a dynamic and progressive organization where enthusiasm, dedication and the ability to manage tasks effectively are prerequisite in driving the organization forward.
Personal Details
Fathers Name: Date of Birth: Marital Status: Majid Hussain 14 Aug 1985 Single
Education
Year
2009 2006 2003 2001
Qualification
MBA Hr B.com Intermediate Matriculation
Institution
Lahore school of economics Garison College for boys Garison College for boys Qurban Girls Higher Secondary School, Lahore
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Experience
Teaching for two years NIB bank till now
Computer Skills
Languages
Proficiency in English, Urdu and Punjabi.
Strengths
Logical & having of convincing power Dont give up easily Confident Adaptive Take initiatives Think out of the box
REFERENCE
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ADEEL UR REHMAN
OBJECTIVE
I seek a position of the assistant manager in a company where I can use my past experiences as well as management skills for the benefit of the company.
OCCUPATION
Dealing with all the activities related to operations in THUMBXTECH Supply Chain Management. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Play a significant role in long-term planning, including an initiative geared toward operational excellence.
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EDUCATION
Master in Business Administration Punjab College of Business Administration Bachelors of Commerce Punjab College of Commerce, Lahore Intermediate (I.Com) Punjab College of Commerce, Lahore Matriculation Punjab School, Lahore
SKILLS
Basic Computer Knowledge MS Office Communication Skills Management Skills
INTERESTS
Swimming Badminton Music Cricket
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97
PERSONAL INFORMATION
Fathers Name Date of Birth Cell # Address E-mail NIC # Nationality Marital Status Religion
: : : : : : : : :
Khalil-Ur -Rehaman 13th May, 1987 0331-4414608 163 D Faisal Town Lahore sheikhsssadeel@hotmail.com 35201-4725154-5 Pakistani Unmarried Islam
REFERENCE
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98
EXIT STRATEGY
Every company has an exit strategy for itself. THUMBXTECH also has an exit strategy that is if this business is not profitable and we are not been able to reach the breakeven then in order to avoid further loss we will wrap up or business and the remaining assets of the business including the security devices will be sold and each partner will get equal share.
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