Retail Operative Sat / Thurs 5-9 /Sun - 143 153 Union Street,Aberdeen,Scotland.

6.08 per hr age 21+/ 5.62 18-20/4.31 16-17 Close date: 2nd March 2012

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The role of the Retail Operative in our stores is to assist in the overall running of a department with in the store and to provide and efficient sales service to customers in line with company policy. The role has a number of Key Responsibilities and they are: Sales and Commercial Focus - Perform all register functions in line with company policy - Maintain stock levels in order to maximise sales - Promote specific lines under the guidance of management - Use available information to assist in laying out the department in relation to sales - Ensure understanding of Primark`s Corporate Social Responsibility policy Stock Management - Assist in unpacking and checking off of new deliveries. - Draw stock from and return stock to the stock-room as required - Replenish stock to ensure maximum fill levels in your department - Inform management and supervisors of potential stock shortages - Use information available to assist in laying out the department in relation to sales. - Ensure that all stock is correctly priced and that pricing procedures are carried out in line with company policy Merchandising - Re-organise merchandise as directed by Department Manager/ Supervisor - Promote specific lines under the guidance of Management - Maintain department presentation in line with company guidelines Operating Standards - Maintain standards throughout the day and complete recovery daily - Operate fitting room procedures in line with company policy

- Ensure pricing and ticketing procedures are carried out in line with company policy - Carry out stock take procedures in line with company policy Customer Service - Demonstrate good customer service at all times - In the event of a customer complaint or query react in a professional and courteous manner, elevating the issue to senior management where necessary Environment, Health & Safety - Be alert to any potential hazards within your department - Position equipment so as to ensure the safety of all staff and customers - Be aware of fire and emergency evacuation procedures - Follow company procedures for staff and customer accidents Security - Follow appropriate company policies regarding customer or staff theft - Comply with company procedures on staff searches To be considered for the role you will need to have relevant experience. You will require: - Strong communication skills and use of English language - 2 years work experience ideally within retail environment - Previous experience of working in busy environment as part of a team - Qualified to GCSE level (or equivalent) We would like you to apply for this position - please click on the relevant vacancy to find out more information and apply.

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