Robin Darden

Medical Receptionist/Records Clerk DCMH Medical Records

robd195949@hotmail.com - (215) 471-7403

Work Experience

Medical Receptionist/Records Clerk DCMH Medical Records

Office Team Temp Agency March 2010 to June 2010
Answer phones, pulled charts for various Doctors and Medical Staff Copy Medical Documents for different departments in hospital and patients. Received information pertaining to Deceased Patients filling out the proper paperwork, such as, Death Certificates, contacting Funeral Directors. Filing of all charts pulled for Doctors. Delivering and picking up charts from various floors in the Hospital. Received calls from various Insurance Companies pertaining to patients admissions and -discharge information.

Medical Receptionist
Dermatology LTD - Media, PA April 2008 to August 2008
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records. Complete insurance and other claim forms. Interview patients to complete documents, case histories, and forms such as intake and insurance forms. Compile and record medical charts, reports, and correspondence, using typewriter or personal computer. Transmit correspondence and medical records by mail, e-mail, or fax.

Medical Office Assistant

SHOA - Philadelphia, PA July 2002 to May 2006
Copied charts for Doctors', Lawyers Hospitals and patients All files were properly maintained in alphabetical order. Ensures medical records are pulled for the next day's appointments. Prints daily provider schedule and provides correct patient charts and encounter forms Files all patient test results and correspondence per practice protocol. Complete filing of correspondence and reports related to patient care. Ensure smooth check in process by having the appropriate charts available for each session. Assists with front desk duties and scheduling, answering, and complete insurance claim forms

Medical Records Clerk

Iron Mountain - Philadelphia, PA July 1997 to April 2006
Read and copied medical records for Hospitals, Doctors', Lawyers and patients when requested Protect the security of medical records to ensure that confidentiality is maintained. Review records for completeness, accuracy and compliance with regulations. Retrieve patient medical records for physicians, technicians, or other medical personnel. Release information to persons and agencies according to regulations. Plan, develop, maintain and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information. Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. Process patient admission and discharge documents.

Education

Certificate in Business Administration Metropolitan Career Center - Philadelphia, PA

2009 to 2010
Certificate in Secretarial Science Center for Innovative Training and Education - Philadelphia, PA

1986 to 1987
Diploma in Education John Bartram High School - Metropolitan, UK

Skills

Computer Skills, multitasking, team player. I have very good ethic. Medical Record skills, answering phones, people friendly.

Additional Information

Responsible and dependable Medical Office Assistant with over 15 years in the Medical Office field working with a variety of Hospitals and Doctors. Proficient with Microsoft Office 2007 Word Windows Outlook Type 40 words per minute Excellent multitasking and time management skills Experienced organizing and maintaining order in fast paced environments Team player with excellent interpersonal communication skills