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Support Network English Computer Windows installation failed; code 1603

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Previous 1 2 Next dbeltrami

Occasional Visitor

installation failed; code 1603

04-08-2011 01:13 Hi, I am trying to install Skype on my WIndows 7 machine. Installation fails with the following messages:

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Posts: 2 Registered: 04-08-2011

1. Pop up box states 'XXXXX' is not a valid short file name (where XXXXX is my user name). 2. after clicking ok, another box states: Installing Skype failed; code 1603. A fatal error occured during installation. Could you please assist me? Thanks
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TheUberOverLord
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Re: installation failed; code 1603

[ Edited ] 04-08-2011 01:16 - edited 04-08-2011 01:18

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Posts: 12,499 Registered: 27-06-2011

Have you tried uninstalling first from your Windows Control Panel Add/Remove programs? If/when prompted to save your history, please choose yes, then try the latest install again: Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version. About Me | Check Your Audio and Video Devices | Search Forum | Search Support | User Guides | Windows 5.8 My Posts | My Free Chat Language Translator | My Free Call Transfer Program | My Free Example for Developers

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dbeltrami
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Re: installation failed; code 1603

04-08-2011 01:25 Hi, I do not have an existing installtion, so there is nothing to remove from teh Control Panel. I have downloaded the latest version from teh Skype website and it is not a Beta Version.

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Registered: 04-08-2011 Message 3 of 13 (8,455 Views)

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TheUberOverLord
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Re: installation failed; code 1603

04-08-2011 01:31

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Posts: 12,499 Registered: 27-06-2011

Please copy/paste the link below into the browser window of your choice, and once on the page, click the "FixIt" icon/Button. support.microsoft.com/kb/971187#FixItForMeAlways About Me | Check Your Audio and Video Devices | Search Forum | Search Support | User Guides | Windows 5.8 My Posts | My Free Chat Language Translator | My Free Call Transfer Program | My Free Example for Developers

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TheUberOverLord
Super User

Re: installation failed; code 1603

04-08-2011 01:35 Then re-boot and copy/paste the link below into the browser window of your choice:

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Posts: 12,499 Registered: 27-06-2011

skype.com/go/getskype-full? About Me | Check Your Audio and Video Devices | Search Forum | Search Support | User Guides | Windows 5.8 My Posts | My Free Chat Language Translator | My Free Call Transfer Program | My Free Example for Developers

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ukfairy3
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Re: installation failed; code 1603

16-08-2011 02:08

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Posts: 1 Registered: 16-08-2011 Message 6 of 13 (8,368 Views)

Hi, I too am trying to install a new version and am getting the Code 1603 error. Its also telling me that my version 5.3 cannot be removed and to contact tech support....help!

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TheUberOverLord
Super User

Re: installation failed; code 1603

16-08-2011 15:46 Please go to both these pages and then on each page, click the "FixIt" icon/button:

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Posts: 12,499 Registered: 27-06-2011

http://support.microsoft.com/kb/971187#FixItForMeA lways http://support.microsoft.com/kb/886549 Then please re-boot and download from here: http://skype.com/go/getskype-full About Me | Check Your Audio and Video Devices | Search Forum | Search Support | User Guides | Windows 5.8 My Posts | My Free Chat Language Translator | My Free Call Transfer Program | My Free Example for Developers

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sweetme0923
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Re: installation failed; code 1603

24-10-2011 05:43 Even the link is not working for me

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Posts: 1 Registered: 24-10-2011 Message 8 of 13 (8,100 Views)

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nick-goodwin87
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Re: installation failed; code 1603

15-04-2012 11:45

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Posts: 4 Registered: 24-03-2012

I cannot install Skype, because the code 1603 is reported, then I have removed every trace from the control panel and also from the registry. Any ideas? Nick

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ruwim
Super User

Re: installation failed; code 1603

15-04-2012 12:44

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Posts: 17,674 Registered: 27-06-2011

nick-goodwin87 wrote: I cannot install Skype, because the code 1603 is reported, then I have removed every trace from the control panel and also from the registry. Any ideas? Nick What is the error message that you receive before the 1603 message? The 1603 error message says only that the installation failed.

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