Sunteți pe pagina 1din 93

Release Notice

Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 1 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Product Service Manual Level


Service Manual for BenQ: Product Type/nScreen i91

Version: 00a Date:31-06-2006 Notice: For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability statements.

Please check BenQs eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this manual.

First Edition (March, 200X) Copyright BenQ Corporation 2006. All Right Reserved.
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 2 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Content Index
About This Manual....3 Introduction...3 Important Service Information......3 Safety Notice...............................................................................................................3 Compliance Statement...3 General Descriptions.3 Related Service Information..4 Service Web Site.4 Product Overview..4 Specifications.4 Packing40 Level 1 Cosmetic / Appearance / Alignment Service..51 Appearance check.......................................................................................................51 Level 2 Circuit Board and Standard Parts Replacement.52 Product Disassembly/Assembly52 Circuit Diagram...63 Troubleshooting......92 Appendix 1 Screw List / Torque..7

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 3 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

About This Manual Introduction

Related Service Information

Service Web Site


eSupport URL http://gservice01.benq.corp.com/v2/Wscsystem/WSCWelcome.aspx

Specification
Feature Summary Dimension target (w/z ID) Weight Target (w/o battery) LCD HDD Optical Drive Battery Memory Exp Speaker Housing CPU Thermal Design Core Logic System Memory 454 X 308.5 X 61.37 mm, 454 X 361(Including Stand) X 61.37 mm. Target 4.2Kg (Typical), 18.5 WXGA TFT LCD,and anti-glare type, HDD. 18.5" WXGA (1366x768) ,CCFL backlight 2.5, 9.5mm SATA HDD N/A N/A One 200-pin SODIMM sockets, supporting 512 DDRII/667; 1G DDRII/800 2W speaker*2 LCD Front Bezel, 2.0mm ABS LCD Rear cover, 2.5mm ABS AMD ePhoenix (Sempron) 210U Processor (1.5GHz/L2 256k) TDP: 15W(1.5G) AMD M690E+ SB600 One 200-pin SODIMM, DDRII 667/800 w/o on-board memory. (Expandable Memory up to 2GB, based on 512MB/1024/2048 MB SODIMM Module)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 4 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

BIOS ROM LCD VGA VGA Memory SSD Keyboard KBC

8Mb/8-pin Flash ROM, SPI Flash 18.5 TFT WXGA, aspect ratio 1366x768 16:9 Contrast Ratio 1000 (typ), Brightness Level 300 nits Embedded on ATI Radeon X1200 graphics engine System memory is smaller or equal 1GB, default is 128MB; System memory is larger than1GB, default is 256MB SSD/ZIF 2G/4G/8G Optional, Embedded and follow BenQ ID ITE IT8512

Pointing device I/O ports

N/A Headphone-out jack x 1 Microphone-in jack x 1 RJ45 x 1 USB 2.0 x 6 4 IN 1 (SD, MS, MS Pro, MMC) DC-In jack x 1 (Dia 2.5 mm) Yes

K-lock

RTC Embedded in SB600 Hard Drive Optical Drive Floppy Drive Audio Bluetooth Audio I/O Main Battery 2.5, 9.5mm, 5400rpm, not user removable, SATA interface support 120G/160G/250G N/A Not support or Use external USB type Floppy HD interface support N/A Microphone-in, Headphone-Out, & Stereo speakers 2wx2 N/A Adapter 65W adaptor

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 5 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

1. Power button 2. Hot Keys: 1. ) Brightness Down button 2. ) Brightness Up button 3. ) Volume Down tact switch/Scroller Encoder 4. ) Volume Up tact switch/Scroller Encoder Mini Card Third party Wireless LAN: 802.11b+g (optional) Modem N/A LAN 10/100 1394 controller N/A USB 2.0 Embedded in SB600 5V/500mA for each port Camera 1.3M Pixel + Digital Mic System Indicator, LED LED for power button (Power On/Off/Standby) color = Green + Amber Inverter Dual Lamp Inverter Security N/A Expansion (option) Not support BIOS Phoenix Power management ACPI 3.0, S3, S4 and S5 compliant Wake on LAN support at S3, S4 and S5 in AC mode. Operating System (1) Linux (2) Windows XP Home

Button/Switch/Hot Keys

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 6 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

1. Applicable Documents
ACPI 2.0c PCI 2.2 SMBIOS 2.4 PCI Bus Power Management Interface Specification CD-ROM Boot Specification V1.0 Simple Boot Flag 1.0 Boot Block HD Audio 1.0 PCI-Express 1.0a PXE 2.1 Windows logo program 2.1a INT 13h Extensions PnP BIOS 1.0a USB Specification 1.1&2.0 ExpressCard 1.0 Compliant Device Microsoft MDA 2006 (S3 resume in 5 secs, S4 resume in 25 secs and POST in 10 secs) DDR2 Support SLP 2.0 (ACPI_SLIC table) WLP 3.7 or newer (Total system S3 resume time, from system wake event until resume complete, as measured by Windows system tracing,

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 7 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

2. Applicable Documents 2.1 H/W Requirements


The picture shows the nScreen I91 System architecture (Block Diagram)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 8 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

CPU (AMD ePhoenix 210U) Functions Package Features Description Remark ASB1 processor (812-balls, ball grid array package) 27x27mm The AMD64 core provides leading-edge 32-bit performance, seamless 32- to 64-bit migration, and investment protection - AMD64 technology features uncompromising 64- and 32-bit performance - Vastly expands memory addressability with 40-bit physical addresses, 48-bit virtual addresses - Doubles the number of internal registers with eight additional (16 total) 64-bit integer registers and eight additional (16 total) 128-bit SSE/SSE2/SSE3 registers - AMD Digital Media Xpress provides support for SSE, SSE2,SEE3, and MMX instructions Integrated DDR2 memory controller - Designed to boost performance by directly connecting the processor to the memory, thus significantly reducing memory latency - Supports 2nd generation DDR2 memory which has been designed to improve overall memory performance through increased data rates and larger densities - Supports one industry-standard, widely available PC2-3200 (DDR2-400) unbuffered SO-DIMM or DIMM - 64-bit interface Ultra low latency HyperTransport technology for high-speed I/O communication - HyperTransport technology helps increase overall system performance by helping to reduce traditional system bottlenecks, increase I/O bandwidth, and reduce I/O latency to improve overall system performance - One 16-bit link supporting up to 800MHz - Up to 6.4GB/s peak HyperTransport I/O bandwidth Large high-performance on-chip cache - 64KB Level 1 instruction cache - 64KB Level 1 data cache - Up to 256KB Level 2 cache Core = VID driven following IMVP-6

Voltage

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 9 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

VCCA = 1.5V VCCP = 1.05V

North Bridge (AMD M690E) Functions Package Features Description FCBGA 465balls -Supports the mobile and desktop Athlon 64/Athlon 64 FX/Athlon X2/AMD Sempron/AMD Turion 64 processors, including both AM2 and S1 socket CPUs. - Supports 200, 400, 600, 800, and 1000MHz HyperTransport (HT) interface speeds. -Supports ATI HyperMemory* technology. -Compliant with the PCI Express (PCI-E) 1.1a Specification. -A four-port, x4 PCI Express general purpose interface, -Significant increase in the High-End Graphics WinBench score due to capability for C18 color expansion. -Setup of 2D polygons and lines. -Full support of Direct3D texture lighting. -Full DirectX 9.0 support (Vertex Shader version 2.0 and Pixel Shader version 2.0): -Optimized for full performance in true color triple buffered 32bpp acceleration modes. -Enhanced MPEG-2 hardware decode acceleration -MPEG-4 simple profile support. -Supports top quality DVD with low CPU usage. -Supports both interlaced and non-interlaced displays. -Full ratiometric expansion ability is supported for source desktop modes up to 1920 pixels/line. - Maximum DAC frequency of 400MHz. - Supports 8, 16, 32 & 64-bpp depths for the main graphics layer -Integrated dual-link 24-bit LVDS interface. -Fully supports ACPI states S1, S3, S4, and S5. -Support for AMD PowerNow! technology. Remark 21mm X 21mm

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 10 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

South Bridge (AMD SB690) Functions Package Voltage Features Description FCBGA 549 Pins 1.5V core with 3.3V CMOS I/O -Supports the following Intel processors: Mobile: Athlon XP-M, Mobile Athlon 64,Turion 64, Mobile Sempron -A-Link Express II interface to the RADEON IGPs - supporting up to 10 external USB ports - Integrated Gigabit LAN Controller: - Integrated ASF Management Controller - Power Management Logic: Supports ACPI 2.0 ACPI-defined power states (C1e, C2, C3,C4) Supports S0, S1, S2, S3, S4, and S5 - Enhanced DMA Controller Two cascaded 8237 DMA controllers - Interrupt Controller Supports up to eight PCI interrupt pins Supports PCI 2.3 Message Signaled Interrupts - Serial Peripheral Interface (SPI) Supports up to two SPI devices Supports 20 MHz and 33 MHz SPI devices - Low Pin Count (LPC) I/F Supports two Master/DMA devices. Support for Security Device (Trusted Platform Module) connected to LPC. Remark 23 mm X23mm

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 11 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Clock Generator (ICS951462) Functions Package Frequency Description 64-pin TSSOP - 166/200 Mhz differential pair for CPU, GMCH-M - 100MHz differential pair clock for PCI-E - 96MHz differential pair clock for GM965 PLL clock - 48Mhz for USB clock inside ICH8 - 33Mhz PCI clock for ICH8, LPC device, PCI8402 , - LAN controller, - MiniCard socket. - 14.31818Mhz for ICH8-M Support spread spectrum function, for reducing EMI Support SM bus interface. Remark

Features

System Memory I91 supports Dual channel DDR II 667/800 SDRAM type and two 200 pin SO-DIMM socket for expansion with 512MB, 1GB, 2GB DDR II SDRAM Module. It can achieve total 512MB/2GB system memory. (Please refer to C3-303 QVL for BenQ guaranteed SO-DIMM module) Display Subsystem I91 supports AUO color TFT LCD. The screen format is intended to support the WXGA [1366(H) x 768(V)] screen and 262k colors (RGB 6-bits data driver). All input signals are LVDS interface compatible. Brightness Requirement: Min: 30 nits Max: >= LCD specification Uniformity: <= LCD specification Default: Max brightness Auto Dim: -1 step IEEE-1394/Media card reader controller (JMicron JMB380)
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 12 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Functions Package Voltage Features

Description 48 pin QFN 3.3V - Compliant with PCI Express Base Spec. Revision 1.1 - Compliant with 1394 Open Host Controller Interface (OHCI) Release 1.1 - Compliant with SD Spec. Part 1 Physical Layer Spec. Version 2.00 -Compliant with SD Spec. Part A2 SD Host Controller Standard Spec. Version 2.00 - Compliant with SD Spec. Part E1 SDIO Spec. Version 2.00 -Compliant with SD Spec. Part 2 File System Spec. Version 2.00 -Compliant with MultiMediaCard System Spec. Version 4.2 - Compliant with Memory Stick Standard Format Spec. Version 1.43-00 -Compliant with Memory Stick Standard Memory Stick PRO Format Spec. Version 1.02-00 - Compliant with Memory Stick Pro-HG Duo Spec. Version 1.00 - Supports 1-Lane 2.5Gbps PCI Express bus

Remark

LAN (Realtek RTL8102EL) Functions Package Power Features Description 48 pin QFN 3.3V & 1.2V - 10/100 Mbps Ethernet - PCI Express base specification 1.1 compliant - Descriptor bursting & Caching - Message Signaled Interrupt - WOL power management support - Compliant to ACPI 2.0 specification Remark

Keyboard controller (ITE-IT8512E)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 13 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Functions Package Power Features

Description 128-Pin LQFP Package 3.3V operation - 8032 Embedded Controller - Compatible with the LPC specification v1.1 - Supports external LPC/FWH flash with 32.3MHz - Supports 3 SM bus channels, SM bus spec. 2.0 - 73 GPIO ports with a variety of wake-up events - Software and hardware controlled clock throttling and extremely low current consumption in Idle mode

Remark

Thermal Sensor (GMT-G781) Functions Packaging Interface Power Features Description MSOP 8-pin Interface I2C bus, address: 98h 3.3V - Dual Channel Measures Remote and Local Temperature - Measure Thermal Diode with a Transistor Model - No Calibration Required - Built-in Noise-Buster for Remote Sensor - SMBus 2-Wire Serial Interface - Programmable Under/Over temperature Alarms - Supports SMBus Alert Response - Accuracy: 1C (+60C to +100C, remote) 3C (+60C to + 100C, local) Remark

BIOS ROM (Winbond- W25X80VSSIG) One 8-pin SOIC package 1M byte Flash ROM Winbond- W25X80VSSIG is used for system BIOS, VGA BIOS, keyboard encoder and power controller codec. It occupies system area E0000-FFFFF. After posting system, the shadow RAM function will be enabled. Functions Description Remark Package SOIC 8-pin Voltage 2.7V~3.6V

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 14 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Features

- SPI with Single or Dual Outputs - Data Transfer up to 150M-bits/ second @75MHz Clock Endurance: 100,000 Cycles (typical) Greater than 20 years Data Retention Low Power Consumption Active Current: 5 mA (typical) Power-down Current: 1 A (typical) Sector-Erase Capability Uniform 4 KByte sectors Block-Erase Capability Uniform 64 KByte blocks page program up to 256 bytes <2ms

Audio CODEC & AMP (Realtek-ALC269) Functions Package Voltage Features Description 48 pin QFP 3.3V digital and 5V analog - High-performance DACs with 100 dB SNR (A-Weighting), ADCs with 90 dB SNR (A-Weighting) - Meets performance requirements for audio on PC2001 systems and Microsoft WLP 2.x - 2 DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output - 3 stereo ADCs support 16/20-bit PCM format, 2 for stereo microphone, one for legacy mixerrecording - All DACs supports 44.1K/48K/96K/192kHz sample rate - All ADCs support 44.1K/48K/96K sample rate - 16/20/24-bit S/PDIF-OUT supports 44.1K/48K/96/192kHz sample rate - 16/20/24-bit S/PDIF-IN supports 44.1K/48K/96 sample rate - Up to four channels of microphone array input are supported for AEC/BF application - High-quality analog differential CD input - Supports external PCBEEP input and built-in digital BEEP generator Remark

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 15 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

- Software selectable 2.5V/3.75V VREFOUT - Two jack detection pins each designed to detect up to 4 jacks - Wide range (80dB ~ +42dB) volume control with 1.5dB resolution of analog to analog mixer gain - All analog jacks are stereo input and output re-tasking for analog plug & play - Built-in headphone amplifiers for port A/D/F - 4 GPIOs (General Purpose Input/Output) for customized applications - Power support: Digital: 3.3V; Analog: 3.3V~2.0V - Stereo Bridge-Tied Load Class-D amplifier at port-D has 2Watt(rms)/4 per channel output

Mini Card Wireless LAN IEEE 802.11 b/g Module (QMI EM106) Functions Package Power Features Description Mini-card type - 3.3V: - 50mW (off) and 1.45W (ACTIVE) - BPSK, QPSK, 16 QAM, 64 QAM, DBPSK, DQPSK and CCK modulation schemes - All-CMOS single chip for IEEE 802.11b/g compatible WLANs - No external VCOs or SAW filters needed - Operates in 2.4GHz frequency bands - Data rates of 1-54Mbps for 802.11g, and 1-11Mbps for 802.11b - 802.11e-compatible bursting - Atheros Extended Range feature supported - PCI Express interface - Internal low frequency oscillator for low power sleep mode - IEEE 1149.1 standard test access port and boundary scan architecture supported - Supports Windows XP - Low power consumption for long battery life Remark

Inverter Module(Sumida-IV18180/T-LF)
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 16 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Functions Package Power

Description TBD - Input Voltage: 9~20 V - Input Current: 300mA Typ. - Dual output - Output Voltage: 700 Vrms - Output Current: Min- 1.8 mArms, Max-6.5 mArms

Remark

Speaker (Jong Gar Xin X06020RG02-51-B) Functions Dimension Impedance Frequency Range Lowest resonant frequency Power Rating Output sound pressure level (S.P.L) Description Dimension: 60*20*15mm 4 15% at 1.5KHz 280Hz ~ 20 KHz 350 Hz + 20% Normal 2 W; Maximum 2.5W with enclosure 75 db +- 3 db /1.0 Watt0.5Meter Remark

AC Adapter:(Delta with 90type plug) 65W universal AC adapter 90-264V AC, 47-63Hz 3-wire power cord and DC output cable L connector to system box Over-voltage protection Over-current protection: Output shorted without damage Wire from adaptor to system should be at least 1.8m; from AC to adaptor at least 1.8m Input characteristics: Functions Input voltage Input frequency range Maximum input AC current Inrush current Efficiency

Description 90 ~ 264V AC 47 ~ 63 Hz 1.5A No damage >85% @100Vac 65W load

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 17 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Output characteristics: Output Voltage +19V Load range Minimum Maximum 0A 3.42A Regulation 19.0V-19.6V Ripple & Noise 350mVp-p

RTC battery: Mitsubishi Specification : CR2032 Normal capacity 220 mAh Normal voltage 3.0 V Retain time: > 1.5 years RTC accuracy: Specification: 4 Mins/year 5 Secs/wk or 2 Secs/3 days * The RTC battery location should be easy to replacement; If RTC is not easily removed, please reserve RTC reset pad near door

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 18 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

2.2 S/W Requirements


Application List
Adobe Reader 8 Power2Go Arcsoft WebCam Companion Arcsoft MiVE

Applications with BenQ skins Adobe Cyberlink Arcsoft Arcsoft

Supported Industry Standards Butterfly 2.0 is the platform that designed utilizes AMD 690E+ SB600 chipsets. The BIOS will operate primarily in ACPI mode, and it doesnt support conventional Advanced Power Management (APM). The following standards have been determined to provide definite benefits to the end user. System Management BIOS (SMBIOS) The BIOS must support the SMBIOS Specification version 2.5 (formerly DMI BIOS). Customer requires only the subset of SMBIOS functions and structures that are listed as required in the SMBIOS specification, and as required by the PC2001 specification. Note SMBIOS must provide 32-bit entry table to be PC99+ compliant, also this is the preferred method, since Plug and Play interface will eventually go away and new OS do not handle 16-bit interfaces well.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 19 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

SMBIOS Strings Type 0: BIOS Information


Field BIOS Version Description

The BIOS version is defined in the BIOS Version Numbers section of this document Type 1: System Information SMBIOS

Field Manufacturer Product Name Version Serial Number UUID BenQ nScreen The version is defined same as the BIOS Version 24 bytes (refer to section 3.4) 16 bytes

Type 2: Base Board Information SMBIOS


Field Manufacturer Product Name Version Serial Number BenQ nScreen Butterfly 2.0 Refer section 3.4

The Serial Number string will be stored in the secured data area for use by the SMBIOS interface. The Serial Number will not be displayed on SETUP menu. The Serial Number is an alphanumeric string of 24 bytes in length. The rule of UUIS is: P/N (10 bytes) + Year (1 bytes) + Week (2 bytes) + series No (5 bytes) + model (6 bytes). The following is an example of the string representation of UUID: 98K06C1T0131500001DHR470.(confirmed by PM) Security
No 1 2 Action List Secured data is kept in BIOS ROM. The entire data structure of secured data must be verified with a checksum calculation. BIOS supports EVP bit for those support EVP bit CPUs. EVP bit is a kind of data execution protection (DEP) for avoid hacking purpose which needs BIOS, OS and CPU support. EDBExcute Disable Bit.for Intel EVPEnhanced Virus Protectionfor AMD

Password

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 20 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

BenQ provides a two-level password security scheme stored in CMOS. z Supervisor password. z User Password. The password, if set, is required to gain access to the Setup utility, and to boot the system. The difference between the two password levels only exists when executing the Setup utility. Using the administration password to enter the Setup utility allows the user to access all the configurable fields. Whereas using the user password only allows the user to configure a limited number of fields. Serial Number (S/N) The Serial Number string will be stored in the secured data area. The S/N will not be displayed in BIOS SETUP menu. The S/N is an alphanumeric string of 24 bytes in length. The rule of S/N is: P/N (10 bytes) + Year (1 bytes) + Week (2 bytes) B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF + series No (5 bytes) + model (6 B e n Q H u b E 1 bytes). The following is an example of the string representation of S/N: 99K0502T0131500001DHR470. Model ID String (for SLP) On BenQ System, it has a specific text string embedded in Memory F000:FFB0h. It will be identified the model and BIOS version by diagnostic program and flash utility. The format is as below:

Debugging Provide miniPCI debugger interface. Boot Block


BIOS provided crisis mode to support Boot Block function provides a safe solution to recover system BIOS in case of BIOS code in flash memory is corrupted. There are two ways to enter Crisis Mode: z z BIOS corrupted, Boot Block function will enter crisis mode automatically When system power on with ~ button pressed, BIOS should enter crisis mode.

BIOS Vendor shall to provide BenQ the Crisis Disk to fix BIOS crash.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 21 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

POST LOGO The logo should be displayed on the screen during POST. It is a color bitmap (1366*768*24bits color ) and the background should be black. When there is an error occurred, BIOS closes the logo and switches to text mode to display the error message. BIOS support F9 key for Multi Boot Menu during POST. The POST progress bar Press <F2>to enter Setup ,press <F9>to display Boot Menu

POST Error If the CMOS checksum is bad, the BIOS should load the default values. Fast POST BenQ will comply with the Microsoft Simple Boot Flag Specification v1.0/v2.0. In that document, two types of boot sequences are defined. Boot Device Sequence BIOS will provide the user with the ability to select the devices for attempting to boot an OS. The user will be able to specify which system device will be attempted 1st, 2nd, and so on. During Post, user can also use the F9 to select the boot device. The list of possible boot devices sequence will include: z Primary Hard Drive (built-in) z CD-ROM/DVD-ROM Drive z Removable Device z Network (PXE) for built-in LAN

Boot From LAN The system of BenQ has the internal LAN card, booting the system from the network could be done by: z Specify the network as the first boot device. z At post, user could change the system boot from network. It depends on third party BIOS design.

SVID and SSID of PCI device BIOS should program the Sub vendor ID and Subsystem ID into the PCI configuration space for each PCI device. The Sub vendor ID will be 17FFh for all devices. The Subsystem ID will be 059Ah, includes LAN

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 22 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

device. Special Keys


Hotkey Function

Brightness Up Brightness Down PCI Devices Audio BenQ uses HD audio codec. It should be HD audio 1.0 compliant. Video The VGA controller on BenQ is running on PCI-Express bus. Support up to 1366*768*32bits colors in LCD mode. z The LCD panel fresh frequency should only support 60Hz only. z When hide modes that this monitor cannot display is checked, screen resolution only shows 800x600, 1024x768, 1366x768.

ExpressCard The ExpressCard controller is embedded in South bridge. USB The System BIOS should initialize the USB host and work under the USB specification 2.0. BenQ should support USB legacy Floppy boot and USB HDD boot.

LAN BenQ will have internal LAN. It supports full duplex 10 Base-T/100 Base-T. BenQ only supports boot from build-in LAN but not ExpressCard.

Wireless LAN BenQ will have an 802.11bg module as MiniCard interface daughter card. the different between Internal LAN and Wireless LAN: Internal Wake on LAN Yes Boot from LAN UUID Yes Yes Mac address Yes The following table describes

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 23 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Wireless

NO

NO

Yes

Yes

No matter internal LAN or external LAN the UUID is the same. But the Mac address is different.

USB Devices Internal Camera BIOS load default is On . The On/Off status follow below table
Internal Camera S3 resume S4 resume Cold Start Warm Start Keep Keep Keep Keep

Storage Subsystem Floppy BenQ support the legacy USB FDD feature.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 24 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

I/O Subsystem Keyboard Controller Related Requirement Gazelle 7.0 uses the ITE8512 micro controller as the keyboard controller (KBC). POST and before entering OS, EC should turn on FAN1 or lowest speed FAN only.

LED Definition Indicator for Power Button Power Button LED Color: Green + Amber Dual color LED Description: LED Green on = System on/ LED Amber Blinking = System in suspend mode LED off = System off or System in Hibernation

Power Management

Power management is controlled by an ACPI capable operating system.


ACPI Mode

In the ACPI system, ACPI OS takes care all the Power states of the Device and system. BenQ required these power states: z z z z Working (S0) Standby (S3) Hibernate (S4) Soft Off (S5)

Definition of these states is provided in the Advanced Configuration and Power Interface Specification, ACPI Ver1.0b or above.

Wake Events Event S3 Yes Yes Yes Yes S4/S5 Yes Yes Comments

Power on Button RTC Wakeup Keyboard any key WOL (Wake On LAN)

No Yes

This Event is implemented via PME#

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 25 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

External USB

Yes

No

Click USB Mouse wake up , but Plug in/out not wake up

PM Events

The following ACPI power management events will be recognized by the unit and the event must be reported to the OS: z Power Button z Critical thermal threshold crossing (up or down) Standby / Hibernation mode trigger event

Following event will let system enter either Standby or Hibernation mode, depend on other setting: z Power Button (Either S3 or S4, depend on users setting) z Standby Timer z Hibernation Timer z Standby/Hibernation entry in Start / Shut down Thermal Management BIOS will support ACPI Thermal management, the Thermal Zone and Cooling control is defined as following table. Note the ACPI BIOS should support a thermal control method as the following: Object Description _CRT Returns critical trip point in tenths Kelvin _PSL List of pointers to passive cooling device objects _PSV Returns Passive trip point in tenths Kelvin _TC1 Thermal constant for Passive cooling _TC2 Thermal constant for Passive cooling _TMP Returns current temperature in tenths Kelvin _TSP Thermal sampling period for Passive cooling in tenths of seconds
STEP 4 STEP 3 STEP 2 STEP 1

Fan High (rpm) FAN Mid (rpm) FAN Low (rpm) HW EC OS Shutdown Shutdown shutdown 3950 3400 2300 # CPU Enable 105 Enable 103 Enable 100 Enable 65 Off 60 Enable 55 Off 50 Enable 45 Off 40 1 Tj100

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 26 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Tj85

90

88

85

65

60

55

50

45

40

The CPU temperature over thermal threshold, EC will generate a thermal SCI and control methods should take the right actions. Legacy Devices and Standards Flash Update The BIOS provide diskette-based BIOS update utility, include Boot Block with Crisis detect and recovery. The BIOS update utility must be executed from the diskette. When booting to the diskette, the BIOS update utility must automatically execute. The BIOS update utility must contain an identification mechanism that will identify the correct machine for which it is intended and execute only on that machine. The BIOS update utility must not execute on any other machine. Additional BIOS Requirement CMOS/ECMOS Map: The BIOS supply a document that contains definitions for all of the CMOS/ECMOS addresses that are used by the BIOS. The BIOS also supply a list of default values for the CMOS/ECMOS variables. EEPROM programming tool For use in service centers, UUID and MAC address programming tools should be provided. BIOS Setup Utility BIOS is required to provide the ROM-base setup program. During Post, users enter to the setup mode via pressing F2, F9 for Multi Boot Menu, and F12 for Boot from LAN. During setup, all Fn function keys and power saving functions are disabled. No beep sound is needed

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 27 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

The Main Menu

Main menu describes system overall information with some user changeable setting, it contains below items.
Phoenix TrustedCore (tm) Setup Utility Main Advanced Security Boot Exit

BIOS Version: KBC Version: Product Name: System Time: System Date: Primary Master: Secondary Master:

1.00 1.00 nScreen [10:10:00] [02/12/2008] FUJITSU MHV2100BH-(S1) MATSHITADVD-RAM UJ-840S-(SM)

CPU Type: Physical Memory: HDD Capacity:

Intel mobile processor 2.16GHz 2048 MB 200GB

F1 Help Esc Exit

Select Item F5/F6 Change Values F9 Setup Defaults Select Menu Enter Select 4 Sub-Menu F10 Save and Exit

z System Time and Date The hour is displayed with 24 hours format. The values set in these two fields take effect immediately. z Physical Memory The total amounts of memory on the system plugged into slot1 and slot2. z Primary/Secondary Master For HDD and ODD. Advanced Configuration

In advanced menu the users may configure IDE configuration, Super IO configuration and some auxiliary

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 28 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

settings may be changed as well. Detailed settings are described below.


Phoenix TrustedCore (tm) Setup Utility Main Advanced Security Boot Exit Item Specific Help Quiet Boot: Legacy USB Support: CPU Power Saving: Video Memory Size: Boot from PXE: [Enabled] [Enabled] [Enabled] [128] [Disabled] This option controls the display of logo during system boot. [Enabled] Display logo during System boot [Disabled] Display diagnostic Texts during system Boot F1 Help Esc Exit z z z Quiet Boot Legacy USB Support CPU Power Saving Select Item Select Menu F5/F6 Change Values Enter Select 4 Sub-Menu F9 Setup Defaults F10 Save and Exit

Hide the display of diagnostic screen during boot. Default is enabled. Enabled/Disabled the support for Legacy Universal Serial Bus. Default is enabled. Enabled/Disabled CPU Power saving. Default is enabled. [Enabled] - Support to C6, C5, C4 or C3 (Depend on real case of projects) [Disabled] - Support to C0, C1, and C2.
z Video Memory Size

Specify VRAM size. Default value is depends on the total size of system memory. When system memory is smaller or equal 1GB, default is 128MB. Otherwise, when system memory is larger than 1GB, default is 256MB. [128MB] - Support to 128MB [256MB] - Support to 256MB
z Boot From PXE

Support PXE booting. Default is Disabled. [Enabled] Enabled PXE boot [Disabled] Disabled PXE boot
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 29 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Security Menu
Phoenix TrustedCore (tm) Setup Utility Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is:: User Password Is: Set Supervisor Password: Set User Password: Clear Clear [Enter] [Enter] Supervisor Password controls access to the Setup utility

F1 Help Select Item Esc Exit Select Menu Supervisor Password Is

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

This filed shows that Supervisor Password is set or not. [Set] - Supervisor Password is set. [Clear] - Supervisor Password is not set.
z User Password Is

This field shows that User Password is set or not. [Set] - User Password is set. [Clear] - User Password is not set.
z z z Set Supervisor Password Set User Password Password on boot

[Enter] - This filed always shows the message. [Enter] This filed always shows the message. Allows the user to specify whether or not a password is required to boot and resume. [Enabled] - A password is required to start the system. [Disabled] - Do not apply password to the system.
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 30 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Boot Menu

Phoenix TrustedCore (tm) Setup Utility Main Advanced Security Boot Exit

1: USB FDC: 2: ODD: Optiarc CDRWDVD CRX890S-(P 3: HDD: FUJITSU MHY2160BH-(PM) 4: USB KEY: 5: USB HDD: 6: USB CDROM: 7: LAN: B06 D00 Yukon PXE

F1 Help Esc Exit

Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

Exit Menu
phoenix TrustedCore (tm) Setup Utility

Main

Exit Item Specific Help

Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes

Exit System Setup and save your changes to CMOS.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 31 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

[Voice Command Button] [G-Trigger Button] Next Page z Exit Saving Changes

Select Item

[Home Key Button ] Select and Enter

Allows the user to save changes to CMOS and reboot system. If Yes is pressed, the changes will be saved into CMOS and the system will reboot.
z Exit Discarding Changes

Allow users to discard any changes made, exit the Setup utility to continue the boot process.
z Load Setup Default

Allows the user to load default value from ROM. It still stay in Setup when press a key.
z Discard Changes

Allows the user loads previous value from CMOS. It still stay in Setup when press a key.
z Save Changes

Allows the user to save changes into CMOS. It still stay in Setup Exit Saving Changes after load default.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 32 of 93

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX 3.2.1 S/W Linux OS Requirements This document specifies the system and application functions for BenQ nScreen product line. You can get more detail software requirement about this project.
Model Name:

3.2.1.1 Feature Support

Installation and Recovery


Languages Support

EN: English SC: Simple Chinese TC: Traditional Chinese TW JA: Japan IT: Italy

Recovery Support Recovery system via RCD Function Comment Graphic UI Support Multi Language Support Quicker recover Recovery Time:20 min
There are 3 Options in RCD: Recovery Disk Create Bootable USB disk Boot from HDD

Desktop Mode: Simple mode (default): this is a Linpus Simple Tag Mode desktop environment, which can help the PC newbie easy to operate. Widgets button on screen corner. Sidebar style.

Online update To provide the system security patches, drivers and application updates. System Requirement : Included Basic system , X window The file system images released in EXT3 version ( Uncompressed ) Support NTFS accessible ( Read Only )

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 33 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Image Capacity Requirement : Under 1.5GB Suspend and Hibernation function support Support S3 function in SSD/HDD SKU Not support S4 function.

Display Support
Items Resolution Comment Internal LCD Panel: Support resolution for WXGA as 1366x768.

Brightness adjustment Support brightness control through hotkey.

Boot Time
zFast Boot: Complete power-on of Linux desktop UI in 20 seconds (included BIOS). zFast Resume: Standby in Linux, the system is to be available go in S3 within 10 seconds and from standby state within 8 seconds.

Hardware Support
Items Comment z Support USB2.0, need confirm USB compatibility, such as Mouse, Keyboard, USB Flash Disk, USB DVD-ROM. z Plug and Play support z Volume adjustment z Mute and record File system: FAT32 & EXT2/3. support; NTFS read only. ODD: CD-R ROM, DVD-ROM, Combo ROM, DVD+R ROM, DVD-R ROM, Super Multi (DVD+R, DVD-R, DVD-RAM) Memory Card: MMC/SD, MS, MS Pro USB: USB disk & device (USB Mass Storage) z Refer Storage Device\Memory Card z 10/100 z 802.11 B/G

USB Controller Audio Storage Device

Card Reader Ethernet (LAN) Wireless LAN

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 34 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Webcam /Mic module z CMOS type, 640x480 resolutions. z 1.3M Pixel + Digital Mic Mouse & Keyboard Support the USB interface mouse, touch pad and keyboard. VOIP Phone Support Hand Write Board Support 1* Power button to control power on, power off, turn off monitor, standby, Power Button restart options and volume control.OSD support.[TBD] Volume control key included in power button Contrast button 2* Buttons for brightness control z Standards compliant Unicode (UTF-8) support CNS 11643 certified GB18030 certified System booting Boot manager: Grub Graphic Booting screen: Boot splash Login: Auto login

3.2.1.2 ACPI Functions


z z z z Support System suspend to RAM Support Smart Battery Monitoring and Low Battery Notification Support Monitor UPS status and force system shutdown before battery out. Support LID Setting.

3.2.1.3 Application features


z Application List Group Application Linux Kernel Generic Screen Saver Web Browser - Firefox Messenger Pidgin Internet Phone Skype RSS Reader Liferea Wiki Google Search Engine Internet Google Map Google News Live spaces Gmail Youtube Webex Comment 2.6.23.9 or above Support JPG and PNG format 3.0.2-1 or above 2.4.1-2 or above 1.3.0.37 or above 1.4.13-2 or above Shortcut Shortcut Shortcut Shortcut Shortcut Shortcut Shortcut Shortcut, BenQ provides.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 35 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Work

Google Docs Web Office Text Editor - Mousepad GNOME Office - Writer GNOME Office - Calc Painter - Tuxpaint Dictionary Stardict Calculator Gcalctool Ebook FBReder Learn Tuc Math Media Player Smplayer Music Player Rhythmbox Audio Recorder Audacity Picture Viewer Gthumb Photo Manager F-SPOT Webcam UCView Game Porker Card IceBreaker Puck Tetris LPairs LinLink LBreakout2 File Manager - Thunar Network setting Display setting Time and Date setting Live updates System monitor Power Management Screen saver setting TouchPad setting System Info Webex(shortcut to install) (Jeffery) Font Adjustment Audio Adjustment Vitsual KB

Shortcut 0.2.13-2 or above 0.6.5-1 or above 0.6.5-1 or above 0.9.17-3 or above 3.0.1-9 or above 5.22.3-1 or above 0.8.12-2 or above 2001.09.07-1 or above 0.6.1-2 or above 0.11.6-2 or above 1.3.2-21 or above 2.10.8-3 or above 0.4.3.1-1 or above 0.22-2 or above GNOME games-2.22.3-2 GNOME games-2.22.3-2 GNOME games-2.22.3-2 GNOME games-2.22.3-2 GNOME games-2.22.3-2 GNOME games-2.22.3-2 GNOME games-2.22.3-2 0.9.0-4 or above

Learn

Play

Setting

BenQ provides BenQ provides BenQ provides BenQ provides

Special AP or Setting

Widget

Widget Screenlet, widget list be provided by BenQ Hand-write input AP BenQ provides (d l Driver(preload) d) Skype Phone AP & BenQ provides Widgets, Screenet, widget list be provided b Reminder AP: calendar Reminder AP: clock

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 36 of 93

Model Name:

Independent AP: Grocery make d AP Weather Stock monitoring AP Reminder AP: TV guide Radio Screenlet Calorie Calculator Health And Happiness Tips Express health calculator bloodPressureGraph

Healthy Eating Tips

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX list Widget on desktop h // id b / id / http://widgets.yahoo.com/widgets/yahooh Widget on desktop h // id h / ll / i http://gnome-look.org/content/show.php/ d gadget l Google h // gadget l /i /di ?hl Google h // gadget l /i /di ?hl Google h // gadget l /i /di ?hl Google h // l /i /di ?hl Google gadget http://www.google.com/ig/directory?hl=zhTW&synd=open&num=24&url=http://gin gagadgets.com/lib2/gadget%3Fcaller%3Dhe althyeating&output=html

3.2.1.4. Our customer services

For End User Oriented Offerings Items Comment Delivery Method: Each Linpus Lite would include a one-year unlimited technical support by emailing to support@linpus.com. This service will be carried out by a dedicated customer service team at Linpus to ensure a timely and accurate response Technical Support by to each user request. Email Contents Delivered: Instructions in usage of application or/and system configuration will be elaborated in e-mails. Bugs and feature requests will be collected and addressed in the future on-line update releases. Delivery Method: Each Linpus Lite would include a one-year unlimited technical Technical Support by support by Phone. This service will be carried out by a dedicated customer service team at Linpus to ensure a timely and accurate response to each user request. Phone Contents Delivered: Instructions in usage of application or/and system

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 37 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX configuration will be elaborated by phone. Bugs and feature requests will be collected and addressed in the future on-line update releases. Deliver Method: Each Linpus Lite would include in its installation an easy-to-use on-line update tool with pre-configured repositories in the form of web storage servers managed by Linpus. Files to be updated would be pushed to each registered unit and its user being notified when they are available, much like what MS Windows update is doing today. Contents Delivered: Security patches, application updates, additional language packs and certified 3rd party/open source applications

On-line Update

New Image Download

Delivery Method: Periodically multiple system updates would be summarized into a new image ISO and be posted on the company web site for users to download. It will be a complete recovery CD/DVD which users may use to update their systems in one ISO shot. Contents Delivered: Materials from the past on-line updates and/or a major core system update in the form of an ISO image. Delivery Method: A specific section of the company web site will be dedicated to the posts of product specific tips and news. Updated frequently by the product team, it is & created to be a self-service portal where users go to when a question was initially raised. Contents Delivered: Product specific FAQ and/or general Linux tips and news. Delivery Method: A moderated on-line forum to offer a platform where peer users can interact and help each other. Membership is free and open to any users who are interested. Registered users can read, start a new thread or chip in their experience/know-hows to help others. Contents Delivered: Members of product team would participate in discussions to contribute technical insights into product from time to time.

Knowledge Base User Tips (FAQ)

User Forum

Vendor/SI Oriented Offerings Items Comment eed Instructor Program Global Technical Linpus would offer global technical training to the customer service personnel Training on the vendor site. Training schedule and materials covered are to be specified on the business contract. Linpus would offer technical support by Email/Phone for Vendor/SI. This service will be carried out by a dedicated technical support team at Linpus to ensure a Technical Support by timely and accurate response to each request. Email/Phone

For Vendors OEM manufacturer Oriented Offerings Items Comment

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 38 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Linpus Preload Solution -Linpus Preload solution is not a product only, which also provides the on-site service. The maximum value of this project is that it reduces the cost of vendor. We will designate a "tiger team" to handle beta and early production calls from customers from our Support group. Sign-off on customer and internal training materials will be done by Project Manager. Production Support -Linpus would provide on-site support should any software related issues are raised during testing and pre-loading phases on production line. -Linpus offers Linpus Preload Solution as an option to facilitate a both efficient and cost effective way pre-loading software on production line. -Multicast supported in our preload, clients can join in the multicast group at any moment in the product line. We call this Join in Time. All servers used in the project are Linux server, they have the lowest of requirements of hardware and even we can use the notebooks directly as the server.

3.3 ME Requirements
I91 should follow NScreen ME standard test plan & Procedure and BenQ appearance specification document. Product Dimension : 454 X 361(Including Stand) X 61.37 mm. Product Weight : <4.2 Kg

3. Acceptance Criteria
Any vendor supplying the system units should satisfy NScreen QA "Product Inspection Instruction"

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 39 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

4. Regulatory
NScreen I91 Certification Check List

Certification / Requirement

Region

Country

Agency (Black is mandatory and blue is voluntary)

Need (Yes/No)

China BQC

CCC CECP SRRC MII China RoHS

Y Y Y N Y Y Y N N (Japan Y Y Y N N Y Y Y Y Notebook,Monitor,LCDTV, For RF and Telecom For RF For modem For RF For RF and Telecom

Japan

VCCI MIC (RF) MIC (Telecom) PC3R J-MOSS RoHS)

BQP

Taiwan

BSMI NCC Green Mark Energy Label Energy Star

Member CE countries of EU RoHS BQE CB Scheme CB (for CE DOC or international certification)

ESD (Basic spec. IEC61000-4-2):(Based on the supplier)


Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 40 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Air discharge +/- 4KV: No error +/- 8KV: No restart error and damage error +/- 15KV: No damage error Contact discharge +/- 4KV: No error +/- 6KV: No restart error and damage error +/- 8KV: No damage error

5. Reliability, Maintainability & Quality 5.1 Reliability


MTBF: meantime between failures (or meantime to failure) Expected mean power-on time is 200 hours per month. The subject products must have a minimum MTBF of 25,000 hours, for the standard configuration. De-rating: Follow BenQ de-rating guide line The product reliability must meet the requirements of BenQ ME test plan

5.2

Performance
3DMark05 (1.3.0) Score TBD 3DMark06 (1.1.0) Score TBD PCMark05 (1.2.0) TBD

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 41 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Packing

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 42 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 43 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 44 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 45 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 46 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 47 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 48 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 49 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 50 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 51 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Level 1 Cosmetic / Appearance / Alignment Service


Appearance description.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 52 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Level 2 Circuit Board and Standard Parts Replacement Product Disassembly/Assembly

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 53 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 54 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 55 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 56 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 57 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 58 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 59 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 60 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 61 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 62 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Level 2 Circuit Board and Standard Parts Replacement


1.0 Test Equipment: 1.1 USB HDD 1.2 Music CD/movie VCD/movie DVD & Floppy disk 1.3 Headphone/Microphone 1.4 LAN Server & RJ45 cable 1.5 Wireless LAN airport 1.6 SDMSMS proMMC flash memory card 1.7 Web Cam function test 2.0 Inspection Mode: Finish product inspection follow Sample Inspection Rule (appendix I), and the chiefly inspection mode is Out-Of-Box mode. When the product lines fail rate always high or the customer complain the quality of the notebook, OQC must inspect all the product to make sure the quality is ok. 3.0 Main and Minor Function Fail Definition: 3.1 Main Function Fail: All device no function or function fail , All connector no function or function fail, All LED no function or function fail, LCD damaged, no function or function fail, Mechanical material serious damage makes the machine didnt normal use, Have any safety concern to user when device or machine was used, Software Version or Language wrong , System/keyboard BIOS Version wrong , Safety logo content wrong , Model name or S/N on the machine or carton labels wrong 3.2 Minor Function Fail: Machine surface has visible blemish, LCD image has visible blemish, The button feeling not good, Slight voice blemish or noise 3.3 Packing: Main Defect: No machine in packing carton AK box wrong or something shortage
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 63 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Machines S/N different from S/N on carton EAN code on carton different from BOM AK box content different from BOM QA/QC Label damaged Minor Defect: The indentions diameter on carton over 1cm AK box smudginess or print hazily, adhesive tape when envelop carton not trimness The fittings in AK box not in its position or the inter zone in AK box not trimness 3.4 Machine appearance (refer to the B3-302 Appearance Description File)

4.0 Inspection Standard: Follow the Acceptable Quality Level, MIL-STD-105E, Level II, 0.4% simple sampling. 5.0 OOB Inspection Item: 5.1 Power on enter CMOS mode, check S/N, BIOS Version, Time and Setting is correct. 5.2 Enter audit mode check the start process is correct. (Audit mode: press Ctrl+Shift+F3 when the first login menu appeared ) 5.3 Check all item in appendix I and every function is normal

5.4 Check brown carton whether has smudginess , damage , shortage

6.0 This file contain four appendix


Appendix I: NO Catalog Sub-item Criteria / requirement Detail item on BENQ BOM Detail item on BENQ BOM Detail item on BENQ BOM Detail item on BENQ BOM Detail item on BENQ BOM Result BOM Check 1 List EAN Code System Hardware Configuration Labels on System Label on Inner Carton Accessory box packing

Accessory Kits ( power cord, OS kits, user manual, warranty card, quick start card) Detail item on BENQ BOM
Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 64 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

BIOS 2 OS

System Version:_ KBC Version:_ Windows kind Language XPH/Linux Country

Appendix II: Refer to ID1801-BTW22822281-B302-001.pdf Appendix III: Refer to nScreen series BOM

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 65 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Circuit Diagram

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 66 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Troubleshooting

Figure -1 Basic flowchart (1/2)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 67 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Figure -2 Basic flowchart (2/2)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 68 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows:

1. If an error is detected by the System test, Memory test or Real Timer test, follow the system board troubleshooting procedures in Section 1.4. 2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting procedures in Section 1.5. 3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting procedures in Section 1.6. 4. If an error is detected by the Display test, follow the display troubleshooting procedures in Section 1.7. 5. If an error is detected by the DVD-ROM test, follow the DVD-ROM troubleshooting procedures in Section 1.8. 6. If an error is detected by the CD-ROM test, follow the CD-ROM troubleshooting procedures in Section 1.9. 7. If an error is detected by the Fan On/Off test, follow the cooling module troubleshooting procedures in Section 1.10 8. If an error is detected by the Touch Pad test, follow the Touch Pad troubleshooting procedures in Section 1.11 9. If an error is detected by the audio function test, follow the Audio function troubleshooting procedures in Section 1.12 10. If an error is detected by the IR test, follow the IR troubleshooting procedures in Section 1.13 11. If an error is detected by the Extending Battery life (Battery Learning), follow the Extending Battery life procedures in Section 1.14

1.3 Power Supply


The power supply in the computer controls many functions and components. To check if the power supply is defective or

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 69 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2 Procedure 3

Power Icon Check Connection Check Replacement Check

Procedure 1 Power Icon Check


The following two power LEDs indicate the power supply status:

z z

Battery LED Power LED

The power supply controller displays the power supply status through the Battery and Power LEDs as in the tables below.

Battery LED

Battery LED On in orange Blinking in orange Blinking in blue On in blue Off

Power supply status Battery being charged battery is abnormal Battery low while driving the computer *1 Battery is in use for system on Battery fully charged, with AC adapter connected

*1: Battery power will run out in just a few minutes.


z POWER LED

Power LED On in blue On in orange Off

Power supply status System fully on System in suspend System in power off

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 70 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

If power LED is on in blue, but nothing appear on screen. Please refer to section 2.4 System Board and section 2.7 Display for troubleshooting.

If the Power LED off while turn on the power, follow the steps below: 1. Remove the battery pack and the AC adapter to shut off power supply to the computer. 2. Attach the battery and AC adapter back and turn on the power again. If the LED still off, follow the steps below:

Check 1

Make sure the Power LED goes on in blue. If it does not, go to Procedure 2.

Check 2

Make sure the Battery LED goes on in blue without AC adapter. If it does not, go to Procedure 4.

Check 3

Make sure the Battery LED goes on in orange when battery gauge is not full. If it does not, go to Procedure 4.

Check 4

Make sure the Battery LED blinks in orange, go to Procedure 3.

Procedure 2 Connection Check


Power is supplied to the system board as illustrated below:

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 71 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

AC adaptor AC power cord AC adaptor cord

System board

Battery pack

Follow the steps below to check whether each connector has been connected correctly:

Check 1

Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN 18V socket and wall outlet, respectively. When they have been connected correctly, perform Check 2.

Check 2

Connect a new AC adaptor and AC power cord.

If the Power LED does not go on while turn on the power, go to Procedure 4.
z z Disconnect AC adapter and turn on the power. If the battery LED does not go on, perform Check 3.

Check 3

Make sure the battery pack has been correctly installed in the computer. If the battery LED does not go on while the battery pack has been installed correctly, go to Procedure 4.

Procedure 3

Battery Replacement Check

The Battery may be faulty. Replace the battery pack with a new one following Tear Down guide. If the battery LED does not go on in blue or orange, go to Procedure 4. Procedure 4 Replacement Check

The system board, charger board, or CPU may be faulty. Disassemble the computer according to Tear Down guide and follow the steps below:

Check 1

Replace the charger board with a new one. If the battery pack is still not working properly, perform Check 2.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 72 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Check 2

Replace the system board with a new one. If the battery pack is still not working properly, perform Check 3.

Check 3

Replace the CPU with a new one

1.4 System Board


To check if the system board is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Port 80 Check (in Boot Mode) Procedure 2 Port 80 Check (in Resume Mode) Procedure 3 Test Program Check Procedure 4 Replacement Check Procedure 1 Port 80 Check (in Boot Mode)
The port 80 card LED displays the POST status and error status by turning lights on and off as 2 hexadecimal value obtained in the boot mode after the system unit is switched on.

Follow the steps below to use the printer port LED:

1. Turn on the computer and set the boot mode. 2. Turn off the computer. 3. Plug the port 80 card into the computer's mini PCI slot. 4. If the 7 segments LED show us FFh (normal status), go to Procedure 3. 5. If the digit shown on 7 segments LED matches any other status in Table 2-1, go to Procedure 4.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 73 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

1. NOTE: The 7 segments LED displays each status upon completion of the corresponding POST

test

item. If the POST terminates with 21h displayed on the 7 segments LED, for example, the POST has completed KBC initialization and detected an error

L E D S ta tu s (H e x a d e c im a l)
20H 21H 22H 23H 24H 25H 26H 27H 28H 29H 2AH 2BH 2CH 2DH 2EH 2FH

T e s t I te m
D EB U G _K EY B _SELFTEST_C TLR

D e s c rip tio n
S e n d se lfte st c o m m a n d (A A H ) to te st K e y b o a rd c o n tro llo r if o .k . re tu rn (5 5 h )

D E B U G _ K E Y B _ R E S E T _ K E Y B O A R D T e st K e y b o a rd C o n tro lle r a n d in itia liz e k e y b o a rd c o n tro llo r D E B U G _ P O S T _ C H E C K _ C M O S _ R A M S e n d te st p e tte n to C h e c k C M O S R a m D E B U G _ P O S T _ T E S T _ B A T T _ C M O S _ S T e st B a tte ry F a il & c h e c k C M O S X -S U M D E B U G _ H W IO _ T E S T _ D M A _ C T L R S D E B U G _ H W IO _ IN IT _ 8 2 3 7 D E B U G _ P O S T _ IN IT _ V E C S D E B U G _ R A M _ Q U IC K _ S IZ E D EB U G _R A M _PR O T_EN TR Y _1 D E B U G _ R A M _ S IZ E _ D O N E D E B U G _ R A M _ P R O T _ E X IT D EB U G _C S_SH A D O W _SETU P D E B U G _ V ID E O _ E Q U IP _ IN IT _ IN IT D E B U G _ V ID E O _ B W _ S E A R C H D E B U G _ V ID E O _ C O L O R _ S E A R C H D E B U G _ V ID E O _ S IG N O N U se D M A to c o p y d a ta fo r T e s t th e D M A c o n tro lle rs In itia liz e 8 2 3 7 A C o n tro lle r In sta ll a n d In iitia liz e in te rru p t V e c to rs E n te r m e m o ry p ro te c t m o d e ,u se c h a n g e R A M b a n k to d o R A M Q u ic k S iz in g M e m o ry p ro te c te d m o d e e n te re d s a fe ly T e st th e b a sic 6 4 0 k ra m ,R A M te st c o m p le te d P ro te c te d m o d e e x it su c c e ssfu l S h a d o w s y ste m a n d v id e o B IO S to R A M if C M O S re q u e sts sh a d o w S e tu p S h a d o w G o in g T o In itia liz e 6 8 4 5 C R T c o n tro llo r S e a rc h F o r M o n o c h ro m e A d a p te r S e a rc h F o r C o lo r A d a p te r S ig n o n m e s sa g e s d is p la y e d

30H 31H 32H 33H 34H 35H 36H 37H 38H 39H 3AH 3BH

D E B U G _ O E M _ C O N F IG _ K B D _ C T L D EB U G _K EY B _PR ESEN T_TEST D E B U G _ K E Y B _ T E S T _ IR Q 1 D EB U G _K EY B _TEST_C M D D EB U G _R A M _FU LL_TEST D EB U G _R A M _PR O T_EN TR Y _2 D EB U G _R A M _TEST_D O N E D E B U G _ R A M _ P R O T _ E X IT _ 2 D EB U G _K EY B _O U TPU T_PO R T D EB U G _C S_C A C H E_SETU P D E B U G _ H W IO _ T E S T _ P E R IO D IC D EB U G _G EN _C H EC K _R TC

F o r sp e c ia l in itia liz e o f k e y b o a rd c o n tro llo r T e st th e k e y b o a rd c o n tro llo r ,If K e y b o a rd P re se n t C le a r k e y b o a rd b u ffe r a n d se n k e y b o a rd c o m m a n d to te st K e y b o a rd In te rru p t S e n d k e y b o a rd c o m m a n d to tu rn o ff k e y b o a rd L E D a n d T e st s o m e K e y b o a rd C o m m a n d B y te T E S T m e m o ry p ro c e d u re , fo r te st,b la n k a n d c o u n t a ll R A M E n e te r th e m e m o ry p ro te c te d m o d e fo r te st a ll e x p a n d m e m o ry T e st a n d b la n k a ll m e m o ry c o m p le te S w itc h th e m e m o ry fro m P ro te c te d m o d e to re a l m o d e D isa b le A 2 0 sta tu s fo r m e m o ry te st fin ish S e tu p C a c h e C o n tro lle r C h e c k a n d te st th e tim e r 0 in te rru p t fu n c tio n is W o rk in g te st fo r R T C tic k in g In sta ll a n d in itia liz e th e h a rd w a re v e c to rs C le a r k e y b o a rd b u ffe r fo r se a rc h a n d In it th e M o u se S e n d k e y b o a rd c o m m a n d to U p d a te k e y b o a rd N U M L O C K sta tu s sp e c ia l in it o f C O M M a n d L P T p o rts

Form No: QMS-TM-07-01-02(080129) 3CH D E B U G _ G E N _ IN IT _ H A R D _ V E C S


3DH 3EH 3FH D E B U G _ M O U S E _ IN IT D EB U G _K EY B _SET_LED S_1 D E B U G _ O E M _ D E V IC E _ C O N F IG

L E D S tatu s (H exad ecim al)


0H 1H 2H
Subject:

T est Item
D IA G _SY ST E M _IN IT D IA G _A 20_D IS A B L E D IA G _IN IT _C H IPSE T D IA G _T E ST _R A M D IA G _M O V E _B B _L O A D E R

D escription
B oot started,read the cm os data for m akesure m ain board pow er is stable D isable A 20 through A 20
Part No.:C hipsetSet,load chipset Initialize default 9H.E03AL.C01 Rev.: 0

Release Notice

3H
Supplier:

B501 Service Manual

size chache R A M Doc. No.: for test the basic send patten 640k R A M ID1801-BTW22822281-B501-0 M ove boot load segm ent into 01the R A M Product Line.: JBK program execution from D R A M Marketing Description : T est print port for check PC ID1801
Page 74 of 93

4H 5H

. D IA G _E X E C U T E _IN _D R A M

ID1801 D IA G _U SE R _FL A SH _C H E C K 6H
Model Name:

JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX crisis option is enable or not
D ecom press the system B IO S, and Shadow System B IO S to R A M C hecksum System B IO S R O M Jum p to the reset point Proceed w ith C risis B oot,first initial superio and boot device Fatal E rror,like the R A M error or R O M error Start process the C risis recovery procedure R esum e SM R A M not Found

7H 8H 9H AH FH CCH 99H

D IA G _SH A D O W _B IO S D IA G _C H E C K SU M _B IO S D IA G _N O R M A L _B O O T D IA G _C R ISIS_B O O T D IA G _FA T A L _E R R O R D IA G _C R ISIS_B E G IN D IA G _R E SU M E _R A M _E R R O R

10H 11H 12H 13H 14H 15H 16H 17H 18H 19H 1AH 1BH 1CH 1DH 1EH 1FH

D E B U G _M ISC _R E SE T D E B U G _C S_F A ST _A 20_R E SE T D E B U G _PO ST _SIG N A L _PO R D E B U G _C S_C H IP_IN IT D E B U G _O E M _IS A _V G A _SE A R C H D E B U G _H W IO _SE T U P_C T C 1 D E B U G _O E M _S E T _C M O S_R E G S D E B U G _C S_M E M O R Y _SIZ E D E B U G _PO ST _T E ST _R A M D E B U G _G E N _T E ST _R O M S D E B U G _H W IO _R E S E T _IN T S D E B U G _V ID E O _V ID E O _IN IT D E B U G _V ID E O _E Q U IP_IN IT D E B U G _V ID E O _C O L O R _IN IT D E B U G _V ID E O _B W _IN IT D E B U G _H W IO _T E ST _D M A _P A G

D isable internal cache ram ,and reset cpu T urn off FA ST A 20 for post,and check have keyboard controllor Initial PIC enable IN T and Signal Pow er O n R eset Initialize the C hipset and hook PC I B IO S Search For IS A B us V G A A dapter, from address c000 to e000 Initialize C ounter and T im er chip U ser register config through C M O S Size M em ory, and detect m em ory tim ing, setup m em ory controllor Initialize and test the first 64k m em ory checksum the system R O M R eset PIC 's status Initialize V ideo A dapter(s),and check vga rom and vga ram Initialize V ideo (6845 R egs),set display m ode Initialize C olor A dapter,and setup display reg. Initialize M onochrom e A dapter,and setup display reg. Send out som e value,to test 8237A Page R egisters

Table -1 Port 80 LED boot mode status (1/3)

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 75 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

LED Status (Hexadecimal)


40H 41H 42H 43H 44H 45H 46H 47H 48H 49H 50H 51H 52H

Test Item
DEBUG_CS_CONFIG_PORTS DEBUG_FLOP_INIT DEBUG_WINI_INIT DEBUG_HWIO_ROM_INIT DEBUG_OEM_INIT_POWER_MAN DEBUG_KEYB_SET_LEDS_2 DEBUG_HWIO_FIND_80X87

Description
Configure the COMM and LPT ports According cmos data to initialize the floppies Scan and initialize the hard disk, and display the result on crt Search option rom from c800 to e000 and to Initialize option ROMs Check special device initial power management function Clear keyboard buffer and Update NUMLOCK status Test For Coprocessor Installed,and enable coprocessor interrupt

DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable L1,L2 cache DEBUG_MISC_LAUNCH_INT19 DEBUG_BEGIN_BOOT_CODE DEBUG_ACPI_INIT DEBUG_PM_CPU_INIT DEBUG_USB_HC_INIT Post code will finish,ready to run int19 and load OS Into Int19, to boot from floppy or other boot device Initialize the ACPI function Power manager initial & GEYSERVILLE CPU initialize Clear USB status register and Initiallize the USB Hub controllor

Table 2-2

Port 80 LED boot mode status (2/3)

Table 2-2

Port80 LED boot mode status (3/3)

Procedure 2 Port 80 Check (in Resume Mode)


The 7 segments LED displays the POST status and error status by turning lights on and off as a hexadecimal value obtained in the resume or suspend mode after the system unit is switched on.

Follow the steps below to use the port 80 debug card:

1. Turn on the computer and set the resume or suspend mode. 2. Turn off the computer.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 76 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

3. Plug the port 80 debug card into the computer's mini PCI slot. 4. If the 7 segments show you FFh (normal status), go to Procedure 3.

LED Status (Hexadecimal)


0H 1H 2H 3H 4H 5H 6H

Test Item
DIAG_SYSTEM_INIT DIAG_A20_DISABLE DIAG_INIT_CHIPSET DIAG_TEST_RAM DIAG_MOVE_BB_LOADER DIAG_EXECUTE_IN_DRAM DIAG_USER_FLASH_CHECK

Description
Boot started,read the cmos data for makesure main board power is stable Disable A20 through A20 Initialize ChipsetSet,load chipset default size chache RAM send patten for test the basic 640k RAM Move boot load segment into the RAM program execution from DRAM Test print port for check crisis option is enable or not

7H 8H 9H AH FH CCH 99H

DIAG_SHADOW_BIOS DIAG_CHECKSUM_BIOS DIAG_NORMAL_BOOT DIAG_CRISIS_BOOT DIAG_FATAL_ERROR DIAG_CRISIS_BEGIN DIAG_RESUME_RAM_ERROR

Decompress the system BIOS, and Shadow System BIOS to RAM Checksum System BIOS ROM Jump to the reset point Proceed with Crisis Boot,first initial superio and boot device Fatal Error,like the RAM error or ROM error Start process the Crisis recovery procedure Resume SMRAM not Found

5. If the digit on 7 segments LED matches any other status in Table 2-2, go to Procedure 4.

Table -2
< Resume mode >

Port 80 LED resume mode status

Procedure 3 Test Program Check


The maintenance test program contains several programs for diagnosing the system board and CPU. Execute the following test programs using the procedures described in Diagnostic user guide.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 77 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

1. System test 2. Memory test 3. Keyboard test 4. Display test 5. Hard Disk test 6. Touch Pad test 7. IrDA test 8. SD Card test 9. CD-ROM/DVD-ROM test 10. Audio test 11. IR test

Procedure 4

Replacement Check

The system board, memory, or CPU may be defective. Disassemble the computer following the steps described in Tear Down guide and replace the system board, memory module or CPU with a new one.

1.5 2.5-inch HDD


To check if the 2.5-inch HDD is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2 Procedure 3 Procedure 4 Procedure 5

Message Check Partition Check Format Check Test Program Check Connector Check and Replacement Check

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 78 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

2. CAUTION: The contents of the 2.5-inch HDD will be erased when the HDD 2.5-inch HDD diagnostic

test or formatting is executed. Save the required contents of the HDD to floppy disks or other storage drive in advance.

Procedure 1

Message Check

When the computer's HDD does not function properly, some of the following error messages may appear on the display. Follow the steps below to check the HDD.

Check 1

If either of the following messages appears, go to Procedure 2. If the following messages do not appear, perform Check 2.

Insert system disk in drive Press any key when ready ..... or Non-System disk or disk error Replace and press any key

Check 2

Check BIOS SETUP to see if the Hard Disk option has been set correctly. If not, choose correct setting and restart the computer. If the problem persists, go to Procedure 2.

Procedure 2 Partition Check


Enter the MS-DOS system. Perform the following checks:

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 79 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Check 1

Type C: and press the Enter key. If you cannot change to drive C, perform Check 2. If you can change to drive C, perform Check 3.

Check 2

Type FDISK and press the Enter key. Choose Display partition information from the FDISK menu. If drive C is listed, perform Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition on drive C. Then restart the computer. If the problem persists, go to Procedure 3.

Check 3

If drive C is listed as active in the FDISK menu, perform Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Then restart the computer. If the problem persists, perform Check 4.

Check 4

Enter DIR C: and press the Enter key. If the following message is displayed, go to Procedure 3. If contents of drive C are listed on the display, perform Check 5.

Invalid media type reading drive C Abort, Retry, Fail? Check 5 Use the SYS command in the MS-DOS system to install system files. If the following message appears on the display, the system files have been transferred to the HDD. Restart the computer. If the problem persists, go to Procedure 3. System transferred

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 80 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

3. NOTE: If the computer is running Windows 95 OSR 2 or higher or Windows 98/2000 and the hard disk

capacity is more than 512 MB, the FDISK program will ask if you need support for a partition larger than 2 GB. Select Y for large partition support; however, be sure to read the precaution regarding access by other operating systems.

Procedure 3 Format Check


The 2.5-inch HDD is formatted using the low-level format program and the MS-DOS FORMAT program. Using these programs, follow the steps below to format the HDD.

Check 1

Enter FORMAT C:/S/U to format the HDD and transfer system files. If the following message appears on the display, the HDD has been formatted. Format complete If an error message appears on the display, refer to the MS-DOS Manual for more information and perform Check 2.

Check 2

Run the test program to format the 2.5-inch HDD with a low-level format option. Diagnostic user guide for details on how to use the test program.

See

If the following message appears on the display, the HDD low-level format is complete. Partition and format the HDD using the MS-DOS FORMAT command.

Format complete If you cannot format the HDD using the test program, go to Procedure 4.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 81 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Code 1 2 3 4 5 6 7 9 10 11 12 13 14 15 16

S ta tu s G e t P a r a m e t e r F a il ! R e a d O ld D a t a E r r o r W r it e P a t t e r n E r r o r R e a d B a c k D a ta E rro r D a ta C o m p a re E rro r R e s to re D a ta E rro r R e a d V e r if y E r r o r S e e k E rro r D is k C o n t r o l le r S e lf T e s t F a ile d D is k C o n t r o l le r T e s t u n e x p e c t e d in t e r r u p t F a ile d D is k C o n t r o l le r a c t i o n T e s t F a ile d d is k d o s n o t s u p p o r t S M A R T d is k r e a d a t t r ib u t e t h r e s h o ld e r r o r d is k r e a d a t t r ib u t e v a lu e e r r o r d is k S M A R T a t t r ib u t e v a lu e e r r o r

Procedure 4 Test Program Check


Run the HDD test program stored on the maintenance test program disk for all test items. See Diagnostic user guide for details on how to use the test program.

If an error is detected during the HDD test, an error code and status will be displayed. The error codes and their status names are listed in Table 2-3. If an error code is not generated and the problem still exists, go to Procedure 5. Procedure 5 Connector Check and Replacement Check
The HDD or system board may be faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the following connectors have been firmly connected to the HDD, system board and CPU.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 82 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

HDD

System board

CPU

If any connector is loose or off, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2.

Check 2

The HDD may be damaged. Replace it with a new one following the disassembling instructions in Tear Down guide. If the problem persists, perform Check 3.

Check 3

The System board may be damaged. Replace it with a new one following the disassembling instructions in Tear Down guide.

1.6 Keyboard
To check if the computers keyboard is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2

Test Program Check Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Keyboard test available as part of the maintenance test program. See Diagnostic user guide for information on how to perform the test. If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard itself is normal.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 83 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Procedure 2 Connector Check and Replacement Check

The keyboard or system board may be disconnected or faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the keyboard cable has been firmly connected to the system board.

Keyboard

System board

CPU

If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2.

Check 2

The keyboard may be faulty. Replace it with a new one following the instructions in Tear down guide. If the problem persists, perform Check 3.

Check 3

The System board may be faulty. Replace it with a new one following the instructions in Tear Down guide.

1.7 Display
To check if the computers display is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2

Test Program Check Connector Check and Replacement Check

Procedure 1 Test Program Check


Insert the diagnostics bootable CD in the computer's CD ROM, turn on the computer and run the test. See Diagnostic user

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 84 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

guide for information on how to perform the test. If an error is detected in the test, go to Procedure 2. If no error is detected, the display itself is normal.

Procedure 2 Connector Check and Replacement Check


The display unit has an LCD module, Fluorescent lamp (FL), panel close switch and FL inverter board. Any of the components or their connections may be defective. Disassemble the computer following the steps described in Tear Down guide, then perform the following checks:

1. 2. 3.

If the FL does not light, perform Check 1. If characters or graphics are not displayed normally, perform Check 5. If the FL remains lit when the display is closed, the panel close switch may be defective. Perform Check 8.

Check 1

Make sure the following cables have been firmly connected to the system board and FL inverter board.

FL

FL inverter board HV cable

System board LCD/FL cable

CPU

If any of the cables is loose or off, reconnect it firmly and return to Procedure 3. If there is still an error, perform Check 2. Check 2 The HV cable may be faulty. Replace it with a new one and return to Procedure 2. If there is still

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 85 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

an error, perform Check 3. Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 4. Check 4 The FL inverter board may be faulty. Replace it with a new one and return to Procedure 2. If there is still an error, perform Check 5. Check 5 Make sure the LCD/FL cable has been firmly connected to the system board and LCD module.

LCD module

System board LCD/FL cable

CPU

If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 6. Check 6 The LCD/FL inverter cable may be faulty. Replace it with a new one and return to Procedure 2. If there is still an error, perform Check 7. Check 7 The LCD module may be faulty. Replace it with a new one and return to Procedure 2. If there is still an error, perform Check 8. Check 8 The System board may be faulty. Replace it with a new one.

1.8 DVD-ROM Drive


To check if the internal DVD-ROM drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2 Procedure 3

DVD-ROM Cleaning Check Test Program Check Connector Check and Replacement Check

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 86 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Procedure 1 DVD-ROM Cleaning Check 1. Turn off the power to the computer. 2. Open the DVD tray by inserting a slender object such as a straightened paper clip into the eject hole. The object must be long enough to activate the eject mechanism. 3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens. 4. If the DVD-ROM drive still does not function properly after cleaning, go to Procedure 2. Procedure 2 Test Program Check
Execute the CD-ROM/DVD-ROM drive test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's CD-ROM, turn on the computer and run the test. Then insert a test DVD into the DVD-ROM drive. See Diagnostic user guide for information on how to perform the test. If any error is detected by the test, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check


The DVD-ROM drive is connected to the system board by the connector. The connector may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the following connector has been firmly connected to the DVD-ROM drive and the system board.

DVD-ROM drive Attachment case

System board

CPU

Connector

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 87 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2.

Check 2

The connector may be faulty. Replace the connector with a new one following the steps in Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform Check 3.

Check 3

The DVD-ROM drive may be faulty. Replace the DVD-ROM drive with a new one following the steps in Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform Check 4.

Check 4

The system board may be faulty. Replace it with new one following the instructions in Tear Down guide.

1.9 Combo Drive


To check if the internal Combo drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2 Procedure 3

Combo Cleaning Check Test Program Check Connector Check and Replacement Check

Procedure 1 Combo Cleaning Check 1.Turn off the power to the computer. 2.Open the CD tray by inserting a slender object such as a straightened paper clip into the eject hole. The object must be long enough to activate the eject mechanism. 3.Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens. 4.If the Combo drive still does not function properly after cleaning, go to Procedure 2.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 88 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

Procedure 2 Test Program Check


Execute the CD-ROM/DVD-ROM drive test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's CD-ROM, turn on the computer and run the test. Then insert a test CD into the CD-ROM drive. See Diagnostic user guide for information on how to perform the test. If any error is detected by the test, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check


The Combo drive is connected to the system board by the Combo connector. The connector may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the following connector has been firmly connected to the Combo drive and the system board.

CD-ROM drive Attachment case

System board

CPU

Connector

If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2. Check 2 The connector may be faulty. Replace the connector with a new one following the steps in Tear Down guide. If the Combo drive is still not functioning properly, perform Check 3. Check 3 The Combo drive may be faulty. Replace the Combo drive with a new one following the steps in Tear Down guide. If the Combo drive is still not functioning properly, perform Check 4. Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear Down guide.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 89 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

1.10 Cooling Module


To check if the computers cooling module is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2

Test Program Check Connector Check and Replacement Check

Procedure 1 Test Program Check


Execute the Fan On/Off test program available as part of the maintenance test program. This test program checks the cooling module. Insert the diagnostics bootable CD in the computer's CD-ROM, turn on the computer and run the test. See Diagnostic user guide for information on how to perform the test. If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check


The cooling module is connected to the system board. If the cooling module malfunctions, there may be a bad connection between the cooling module and the system board or either might be faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the cooling module has been firmly connected to the connector on the system board. Also make sure that the tape is not stuck to any part of the fan and that the fan is free of foreign matter.

Cooling module

System board

CPU

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 90 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

If the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If the tape is stuck to any part of the fan, stick it back to the specified point. If a foreign matter is found in the fan, remove it and then return to Procedure 1. If there is still an error, perform Check 2.

Check 2

The cooling module may be faulty. Replace it with a new one following the steps in Tear Down guide.

1.11 Touch Pad


Procedure 1 Test Program Check
Execute the Touch Pad test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's CD-ROM, turn on the computer and run the test. See Diagnostic user guide for information on how to perform the test. If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector and FFC Check and Replacement Check

FFC Touch Pad System board CPU

Connector The Touch Pad is connected to the system board by the FFC. The cable may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Tear down guide and perform the following checks:

Check 1

Make sure the following connector and FFC have been firmly connected to the Touch Pad and the system board

Check 2

The FFC or connector may be faulty. Replace the FFC or connector with a new one following the

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 91 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

steps in Tear Down guide. If the Touch Pad is still not functioning properly, perform Check 3. Check 3 The Touch Pad may be faulty. Replace the Touch Pad with a new one following the steps in Tear Down guide. If the Touch Pad is still not functioning properly, perform Check 4. Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear down guide.

1.12 Audio
To check if the audio function is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Procedure 2

Test Program Check Connector Check and Replacement Check

Procedure 1 Test Program Check


Execute the Audio test program available as part of the maintenance test program. This program checks the audio. Insert the bootable diagnostic CD into the ODD drive. Turn on the computer and run the test. See Diagnostic user guide for information on how to perform the test. If any error is detected by the test, go to Procedure 2

Procedure 2 Connector Check and Replacement Check


The audio codec and amplifier is on system board. If the audio malfunctions, there may be a bad connection between the speaker and the system board. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:

Check 1

Make sure the cable of speaker connect to the system board has been firmly plugged into the connectors.

System board

CPU

Form No: QMS-TM-07-01-02(080129)


Left speaker

Right speaker

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 92 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

If the cable of speaker is disconnected, connect it firmly and return to Procedure 1. If there is still an error, perform Check 2. Check 2 The system board may be faulty. Replace it with a new one following the instructions in Tear Down guide. If the problem persists, perform Check 3. Check 3 The speaker may be faulty. Replace it with a new one following the steps in Tear Down guide.

1.13 Battery life (Battery Learning)


To maximize the life of your battery pack: . At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below.

1. Turn off the computers power. 2. Disconnect the AC adaptor and turn on the computers power. If it does not turn on go to step 4. 3. Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the battery LED flashes in blue or there is some other warning to indicate a low battery, go to step 4. 4. Connect the AC adaptor to the computer and the power cord to a power outlet. The Battery LED should glow orange to indicate that the battery pack is being charged. If the Battery LED indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord.

Form No: QMS-TM-07-01-02(080129)

Release Notice
Part No.: Subject:

9H.E03AL.C01 ID1801-BTW22822281-B501-0 01 JBK

Rev.: 0

B501 Service Manual . ID1801

Doc. No.: Product Line.: Marketing Description :

Supplier:

Page 93 of 93

Model Name:

PC ID1801 JBK NSCREEN I91 BLACK 18.5W 1.5GHZ DDR2-1G1 CF1G LINUX

5. Charge the battery pack until the Battery LED is OFF

Appendix 1 Screw List /Torque

EL3-SCREW LIST 971013.xls

Form No: QMS-TM-07-01-02(080129)

S-ar putea să vă placă și