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Dutch Health Outlook 2013

-Since 2013-The First Edition-

From Bench to Bed Monitoring Applied Research, Innovation and Valorization

-Developer-

-Academic partners-

-Partners-

1 see also www.healthoutlook.nl

The Dutch Health Outlook is created under the supervision of Prof. dr. Fred van Eenennaam and Ir. Maarten Koomans. It is supported by the International Academic Advisory Council

Acknowledgement
Thanks to all participating hospitals and its data collectors.

Albert Schweitzer ziekenhuis, Dordrecht Amphia Ziekenhuis, Breda 3 Atrium Medisch Centrum, Heerlen 4 Canisius-Wilhelmina Ziekenhuis, Nijmegen 5 Catharina Ziekenhuis, Eindhoven 6 Deventer Ziekenhuis, Deventer 7 Gelre ziekenhuizen, Apeldoorn 8 HagaZiekenhuis, Den Haag 9 Isala klinieken, Zwolle 10 Jeroen Bosch Ziekenhuis, s Hertogenbosch 11 Kennemer Gasthuis, Haarlem 12 Maasstad Ziekenhuis, Rotterdam 13 Martini Ziekenhuis, Groningen 14 Mxima Medisch Centrum, Eindhoven 15 Meander Medisch Centrum, Amersfoort 16 Medisch Centrum Alkmaar 17 Medisch Centrum Haaglanden, Den Haag 18 Medisch Centrum Leeuwarden 19 Medisch Spectrum Twente, Enschede 20 Onze Lieve Vrouwe Gasthuis, Amsterdam 21 Reinier de Graaf Groep, Delft 22 Rijnstate, Arnhem 23 Sint Franciscus Gasthuis, Rotterdam 24 Sint Lucas Andreas Ziekenhuis, Amsterdam 25 Spaarne Ziekenhuis, Hoofddorp 26 St. Antonius Ziekenhuis, Nieuwegein 27 St. Elisabeth Ziekenhuis, Tilburg 28 VieCuri Medisch Centrum, Venlo
1 2

Participating hospitals 2013


We would like to thank to all who made it possible. The help and insights of many (cluster) experts was essential in see creating the also www.healthoutlook.nl Dutch Health Outlook 2013. For all experts involved please refer to page(s) 98 and 99.
2

Summary (1/3)
The first Health Outlook aims to attract, and provide insights to applied research and its performance

Aims

Context
Providing affordable and high quality care. Health

Attract applied research


Applied Research Hospitals* should attract applied research and need to be aware of the importance of applied research to supporting, connecting and improving the innovative Life Sciences & Health cluster, and their own contribution to applied research.

Showcase the applied research performance


Applied Research Hospitals should showcase to the Netherlands, to their industry and international clusters that the Dutch hospitals are performing well on applied research.

Provide insights into the applied research


Applied Research Hospitals should provide insights in applied research since this proves a valuable tool for all healthcare stakeholders, as individual hospitals can use the results to compare and optimize their outcomes.

Wealth

* From now on, applied research hospitals will be called hospitals. University Medical Centers (UMCs) are not included in t his report. This study was conducted on 16 out of 28 STZ hospitals. In this report the words applied research hospitals and (total) STZ hospitals are used interchangeably. 3 see also www.healthoutlook.nl

Summary (2/3)

Dutch Life Sciences & Health Outlook 2013:

by collecting and comparing data of 16 applied research hospitals, in order to build a database for the future which will show progress, be comparable with international clusters

Data
OUTPUT

Key Conclusions

No. of publications: Lead time of clinical trials: No. of new products: new protocols: new guidelines: new treatments :

3057 publications cited 65 days


21* 144** 159** 101**

Applied research hospitals seem to vary heavily in their ability to be relevant in applied research that connects with industry and patients. Size, level of expertise, support and connection with industry and openness seem to matter. Hospitals that outperform collaborate above average with the industry. Outperformance on output: publications, innovation and efficiency.

SIZE Size of clinical trials: Inflow of patients from outside catchment area: 7745 patients* 12 % admissions 10.4 % outpatient visits

INPUT Industry investments: 630 research projects** Hospital R&D investments: 10,8 m**

Publishing and performing applied research are clearly part of the core business of applied research hospitals. In particular clinical trials in phase 3 and medical devices.

*Extrapolation based on number of publication cited. ** Extrapolation based on number of employees. For more chapter For detailed data information please see see chapter 3 4 4 see also www.healthoutlook.nl

Summary (3/3)
and stimulate and improve applied research by sharing (next) best practices in 4 overall themes.

Key (next) Best Practices


A) Attract and invest in expertise and create internal structures
BP 4: Stimulate an active policy and support the research committee and LTC (Local Ethics Committee) that enforces guidelines and business plans to optimize research. BP 8: Obligate the recording (protocoleren) of research. BP 9: Register new protocols, treatments and guidelines adopted in a common, central database. BP 11: Stimulate and build research support structures. BP 13: Attract and invest in the expertise of the core staff members. BP 16: Coordinate research at a decentralized level too, to stimulate multicenter studies. BP 1: Harmonize, discuss and share knowledge on events, to create leverage and enhance innovation. BP 3: Invest in a relationship with the industry.

B) Invest in industry

BP 5: Cooperate with industry and other partners, as universities and connect with their experts and professors. BP 12: Create visibility to industry partners, cluster location seems to matter.

C) Create visibility, a research culture and commitment


BP 6: An education-driven organization will stimulate the preparation of protocols. BP 7: Involve specialists in quality management, and create commitment and (double) learning loops. BP 15: Invest in a research culture. BP 17: Create insight into costs and investments, to be able to allocate the right resources to the right activities.

D) Cooperate with other hospitals


BP 2: Initiate, cooperate and participate in multidisciplinary studies to have access to knowledge. BP 10: Share best practices internally to increase knowledge: exchange of ideas may help the development of new products.

The Key (next) Best Practices are based on: 1) best performing hospitals, 2) literature research, 3) advice from experts, 4) International Academic Advisory Council, 5) cluster experiences by researches, 6) other industries. More detailed information about the Key (next) Best Practices can be found in chapter 4.

5 see also www.healthoutlook.nl

Contents of the Dutch Health Outlook 2013

Key outcomes Dutch Health Outlook 2013 Executive summary Background (Shaping Defining Measuring) Data and conclusions Next best practices Guide to interpret data A roadmap Monitoring Key performance indicators (Definition Measuring Improving) Output Size Input Appendices A. History, development and structure of the Health Outlook B. About the involved partners C. Bibliography D. Consulted experts and organizations Not included in this version but available for download at www.healthoutlook.nl E. Key steering indicators F. Monitoring Methodology extended version

8 9 20 27

2 3

32

38 52 59

67 86 90 97 102 114

The Outlook 2013 has been compiled with the utmost care based upon available data in 2011. Readers are advised to contact the authors of the report to avoid potential misinterpretations of the reported results. Authors welcome suggestions for improvement for the Outlook 2014 (please contact info@thedecisiongroup.nl) .

6 see also www.healthoutlook.nl

Should you like to make a decision based on:

Applied research

Improving
Source Model Residual Total lw expe expe2 hh dip1 dip3 dip4 dip5 dip6 enf3 enf6 en18 dso1 dso2 dso3 dso4 dso5 dso6 wcj _cons SS df MS Number of obs F( 18, 10870) Prob > F R-squared Adj R-squared Root MSE P>|t| 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.001 0.111 0.577 0.000 0.843 0.856 0.912 0.391 0.943 0.980 0.098 0.593 = 10889 =25427.59 = 0.0000 = 0.9768 = 0.9768 = .67525

Health Cluster

Outperformance

208692.045 18 11594.0025 4956.30251 10870 .455961593 213648.347 10888 19.6223684 Coef. .0188156 -.000369 .2240197 .1824788 .1814161 .1522206 .0796747 .0779941 .0264903 -.0081408 -.027078 .0771048 .0709971 .043337 .0843082 -.028818 .0098075 5.77e-07 -.2098312 Std. Err. .0041323 .0001039 .0003729 .0320881 .0263996 .0231657 .0175065 .0245033 .01663 .014602 .0071182 .3902956 .3904501 .390496 .0983582 .4020896 .3915849 3.49e-07 .3924445 t 4.55 -3.55 600.79 5.69 6.87 6.57 4.55 3.18 1.59 -0.56 -3.80 0.20 0.18 0.11 0.86 -0.07 0.03 1.66 -0.53

[95% Conf. Interval] .0107154 -.0005726 .2232888 .1195804 .1296682 .1068115 .0453587 .0299632 -.0061076 -.0367635 -.0410309 -.6879458 -.6943563 -.7221063 -.1084917 -.8169869 -.7577703 -1.06e-07 -.979094 .0269157 -.0001654 .2247506 .2453773 .2331641 .1976296 .1139906 .126025 .0590882 .0204818 -.0131251 .8421553 .8363505 .8087804 .2771082 .7593509 .7773853 1.26e-06 .5594315

See page no 15, 16, 22

See page no 41, 44, 47, 50, 55, 58, 62, 65

See page no 11, 13, 14, 15

See page no 25, 28-30,

Measuring

KPIs & KSIs

Core business

See page no 40, 43, 46, 49, 54, 57, 61, 64

See page no 39-65

See page no 22, 26, 40, 54

7 see also www.healthoutlook.nl

Key outcomes Dutch Health Outlook 2013


Executive summary Background (Shaping Defining Measuring) Data & Key Conclusions Key best practices

8 see also www.healthoutlook.nl Rebke Klokke, Utrecht

BACKGROUND

Need for a shift in productivity


SHAPING DEFINING MEASURING

In order to make the Dutch healthcare system sustainable, a shift is needed in its productivity frontier: optimizing value per Euro spent

Health Expenditure is outgrowing, resulting in a pressure to cut costs and in the same time to delivery better value to patients.

Current situation

Sources: Blendon et al. (2004), Christensen et al. (2009), and a The Decision Group analysis (2010)
Based upon: Porter (1996). What is Strategy? Harvard Business Review, November-December 1996: 59-78

9 see also www.healthoutlook.nl

BACKGROUND

Enhancing applied research, innovation and development


SHAPING DEFINING MEASURING

by improving cooperation between the Life Science cluster and the Health cluster and enhancing at the same time applied research, innovation and valorization.

Applied Research, Innovation and Valorization is the base of the five recognized leverages of Christensen, to increase productivity.

Sources: Blendon et al. (2004), Christensen et al. (2009), and a The Decision Group analysis (2010)

10 see also www.healthoutlook.nl

BACKGROUND

A focus on the cross-over: Life Sciences & Health


SHAPING DEFINING MEASURING

On the cross-over of Life Science & Health (product supply market) the four main players each have their own point of view on the current situation of cooperation.

Views on the cross-over


Patients I would like to receive the best care there is. New products and treatments should be available on the market as soon as possible. However, safety and the added value should be known. Insurers Of course, we would like to stimulate cooperation, to create new ideas and innovation. Our main concern is to get people healthy as soon as possible.

Care & Cure In our hospital patient care is number 1, however a focus on research and creating new treatments and products is also necessary to increase patient value.

Industry We need the hospitals to run clinical trials on our new products; speed, patient size and expertise of researchers are critical success factors in our business. Since we have a commercial point of view, trust is sometimes difficult and hampers co-creation and product development.
11 see also www.healthoutlook.nl

BACKGROUND

Monitoring the cross-over


SHAPING DEFINING MEASURING

The Health Outlook measures and monitors applied research, innovation, valorization and cooperation annually to contribute to a successful and innovative Life Science & Health cluster.

Attract applied research


Applied Research Hospitals* should attract applied research and need to be aware of the importance of applied research to supporting, connecting and improving the innovative Life Sciences & Health cluster, and their own contribution to applied research.

Showcase the applied research progress


Showcasing to the Netherlands, to its industry and international clusters that the Dutch hospitals are performing well on applied research.

Provide insights into the applied research


Getting insights in applied research proves a valuable tool for all healthcare stakeholders, as individual hospitals can use the results to compare and optimize their outcomes.

12 see also www.healthoutlook.nl

BACKGROUND

Definition of the Dutch Health Outlook 2013


SHAPING DEFINING MEASURING

The focus of the Dutch Life Sciences & Health Outlook 2013 is the performance of the innovative core of the cluster of both the industry and part of the teaching and specialized care and cure providers.

Suppliers
Bioelectronics, Bioinformatics Analysis Software Medical Equipment Laboratory Equipment Ophthalmic Goods R&D Diagnostic Substances Containers and Packaging Chemical products

Value Chain Care and Cure providers


Distribution Marketing & Sales
Specialized Research service providers Contract Manufacturing Organizations, Contract Research Organizations Clinical studies Synthesis services

Service Providers
Cluster Organizations Niaba, Nefarma, Biofarmind, LSH Regulation CCMO, METCs, FDA, EMA Reimbursement Healthcare Insurance Companies, VWS Specialized Business Services Banking, Accounting, Legal

The cluster map shows both the value chain and the supporting industries in the Dutch LSH cluster. The cluster map is in the process of international recognition Core Value Chain, referred to top-sector plan as innovative core. Monitored with Life Sciences Outlook. 16 out of 28 Top-clinical hospitals are included in the Health Outlook.

Manufacturing

companies Drugs and Medical Device companies (Pharma, Biotech, Medical Engineering)

Specialized Risk Capital VC Firms, Angel Networks


Health Insurance Laboratory, Clinical Testing

Specialized Research suppliers

Translational Research
TiPharma, BMM, CTMM

Fundamental Research
NGI, Hubrechts Institute

Educational Institutions
Universities

The Dutch Life Sciences Outlook 2013 was launched on 8th Feb 2013 The Dutch Health Outlook is launched on 14th June 2013

13 see also www.healthoutlook.nl

BACKGROUND

The Care & Cure providers - Top-clinical hospitals


SHAPING DEFINING MEASURING

The Care & Cure providers include among others all Top-clinical hospitals of the Netherlands that perform applied research.

Academic hospital
1 2

Top-clinical hospitals (STZ)


3 4 5 6 7 8 9 10 11

In 2014, the definition may broaden to: 1. More STZ hospitals 2. Specialty hospitals and UMCs may be included.

12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Albert Schweitzer ziekenhuis, Dordrecht Amphia Ziekenhuis, Breda Atrium Medisch Centrum, Heerlen Canisius-Wilhelmina Ziekenhuis, Nijmegen Catharina Ziekenhuis, Eindhoven Deventer Ziekenhuis, Deventer Gelre ziekenhuizen, Apeldoorn HagaZiekenhuis, Den Haag Isala klinieken, Zwolle Jeroen Bosch Ziekenhuis, s Hertogenbosch Kennemer Gasthuis, Haarlem Maasstad Ziekenhuis, Rotterdam Martini Ziekenhuis, Groningen Mxima Medisch Centrum, Eindhoven Meander Medisch Centrum, Amersfoort Medisch Centrum Alkmaar Medisch Centrum Haaglanden, Den Haag Medisch Centrum Leeuwarden Medisch Spectrum Twente, Enschede Onze Lieve Vrouwe Gasthuis, Amsterdam Reinier de Graaf Groep, Delft Rijnstate, Arnhem Sint Franciscus Gasthuis, Rotterdam Sint Lucas Andreas Ziekenhuis, Amsterdam Spaarne Ziekenhuis, Hoofddorp St. Antonius Ziekenhuis, Nieuwegein St. Elisabeth Ziekenhuis, Tilburg VieCuri Medisch Centrum, Venlo

Quality of care

Specialization

* 16 out of 28 STZ hospitals are included


1Please 2Please

note that a number of top-clinical hospitals provides patient care up to the highest level complexity of care.

The Dutch Healthcare system consists of 91 hospitals (without specialized centers); including 8 University Medical Centers and 28 tertiary medical teaching hospitals engaged in applied research.

note that a schematic representation is given of hospital activities, i.e., general hospitals are not included in the group of top-clinical hospitals

14 see also www.healthoutlook.nl

BACKGROUND

Applied Research Hospitals - Activities


SHAPING DEFINING MEASURING

The Health Outlook 2013 focuses on the value chain of the health cluster and its related activities to applied research for the top medical teaching hospitals.
Applied research: Scientific publications, presentations

Reporting on scientific activities (e.g. within annual reports)


Complies to guidelines of Dutch Clinical Trial Foundation (DCTF) for applied scientific research

measured by the Health Outlook

15 see also www.healthoutlook.nl

BACKGROUND

Methodology to measure applied research


SHAPING DEFINING MEASURING

Together with experts, we developed a methodology to establish the first Health Outlook, monitoring applied research.

Literature Study - Monitoring Health

International Advice on Clusters

Pilot Study to Test Indicators

Support of Research Experts

Roll out Study & Building the Database

Review & Validation

We would like to thank all who made it possible. The help and insights of many (cluster) experts was essential in creating the Dutch Health Outlook 2013. For all experts involved please refer to page(s) 98 and 99.
16 see also www.healthoutlook.nl

BACKGROUND

Monitoring, Improving & Sharing Best Practices


SHAPING DEFINING MEASURING

9 Key Performance Indicators and 7 Key Steering Indicators have been developed to monitor and improve applied research and to share (next) Best Practices.

Key Performance Indicators


monitor the success of a cluster or set of organizations. Typically, performance indicators cannot be influenced directly by policy.
OUTPUT Number of publications cited

Key Steering Indicators


Key performance indicators Monitoring Key steering indicators Improving

can be influenced directly by policy makers. Typically, steering indicators are selected so as to have high impact on the success of a cluster or set of organizations.

Lead time of clinical trials


Number of new products Number of new protocols, guidelines and treatments Adoption rate of new products*

Number of best practices shared among hospitals Costs of research projects Level of expertise Staff responsiveness Participation of staff in the development, undertaking and use of research Presence of research support offices and transfer facilities in each hospital Cooperation relationships of hospital research

SIZE Size of clinical trials (number of patients in trial) Inflow of patients from outside catchment area

INPUT
Industry investments Hospital R&D investments

Best Practices

* At this moment adoption rate of new products is not measured. Next year we aim to find and determine the right definition and to collect d ata on this specific performance indicator

17 see also www.healthoutlook.nl

BACKGROUND

Building and expanding the Health database


SHAPING DEFINING MEASURING

A new database was built to analyze data of the hospitals and based on a survey of which the answers were carefully centralized.
Additional internal and external validity checks performed: Hospital data from 16 individual hospitals More than 500 respondents to survey employed within the 16 STZ hospitals taking part in this years Health Outlook

Hospital by hospital checked database


Per hospital data
HagaZiekenhuis St. Antonius Ziekenhuis Rijnstate Catharina Ziekenhuis M.C. Haaglanden

Monitoring methodology to assess performance: The methodology approach is based on the World Economic Forum approach. The nine key performance indicators are validated by 20+ hospital CEOs and management and medical staff. The methodology is used to create international standards within EU clusters. The methodology has been checked by the International Academic Advisory Council.

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Data on Key Performance and Key Steering Indicators

Rijnstate Rijnstate Rijnstate Rijnstate internist-intensivist Rijnstate kinderarts/medisch manager zorg Rijnstate she arts Rijnstate medish specialist Rijnstate klinisch geriater MC Alkmaar gynaecoloog MC Alkmaar radioloog Rijnstate anesthesioloog Rijnstate SHE Rijnstate chirurg Rijnstate radioloog Rijnstate internist Rijnstate gynaecoloog Rijnstate gynaecollog Zevenaar longarts MC Alkmaar arts onderzoeker MC Alkmaar Ziekenhuisapotheker MC Alkmaar internist Rijnstate patholoog Rijnstate geriater Rijnstate internist Rijnstate anesthesioloog Rijnstate internist-nefroloog MC Alkmaar psycholoog MC Alkmaar Hoofd Ditetiek MC Alkmaar MDL-arts Rijnstate MDL-arts Rijnstate orthopedish chirurg Rijnstate tandarts Rijnstate kinderarts MC Alkmaar arts-onderzoeker MC Alkmaar kinderarts Haga radioloog MC Alkmaar MDL-arts Rijnstate researchvpk Spaarne chirurg Rijnstate anesthesioloog Rijnstate longarts Rijnstate dermatoloog Rijnstate orthopedish chirurg Rijnstate internist Rijnstate chirurg Rijnstate internist-oncloog MC Alkmaar researchverpleekundige MC Alkmaar hoofd expertisecentrum Laboratorium voor MC KCHI Alkmaar MKA-chirurg Rijnstate longarts Haga neurolog Rijnstate locatiemanager MC Alkmaar project leader clinical research Spaarne anesthesioloog Rijnstate neurolog Rijnstate orthopedish chirurg Rijnstate reumatolog Rijnstate orthopedish chirurg Rijnstate kinderarts

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18 see also www.healthoutlook.nl

BACKGROUND

Experiences during data collection


SHAPING DEFINING MEASURING

Data collection itself results in building new infrastructures and gaining insight in the processes and procedures. New ideas develop which improve the performance and the efficiency of applied research.

Experiences
Bibi Blijham, Msc. Data collector at 3 hospitals Kwaliteitsmedewerker Wetenschap

Data registration, in general, is insufficient in hospitals, not only at research offices but also at other supporting departments such as Human Resources, Financial management and Health administration. Obtaining comparable data is difficult because the way of registration of research projects differs between hospitals; how data is registered differs between hospitals and which research projects are registered differs as well between hospitals Hospitals have different local procedures, such as the local feasibility procedure of the Board of Directors, with a different focus which leads to different ways of registering data and thus, collecting data. The functionality of research offices is developing in a different way between hospitals. Sharing best practices (such as a uniform way of data collection of research projects) is desirable but there is also a need for standardization.

19 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Data on the Life Sciences & Health Cluster 2013

Health cluster

Life Sciences cluster

OUTPUT No. of publications: 3057 publications cited Lead time of clinical trials: 65 days No. of new products: 21 * new protocols: 144 ** new guidelines: 159 ** new treatments : 101 **

Revenue: Number of products:

OUTPUT 17.8 b (+0.6%) 122 (+10%)

Size of clinical trials: Inflow of patients from outside catchment area:

SIZE 7745 patients * 12% admissions 10.4% outpatient visits

Number of companies: Employment:

SIZE 343 (+4.3%) 22.732 jobs (-6.7%)

INPUT Industry investments: 630 research projects ** Hospital R&D investments: 10,8 m **
*Extrapolation based on number of publication cited ** Extrapolation based on number of employees

INPUT Public investments: 291 m (-2%) Private investments raised: 1887 m (+574%)
For more info please see www.healthoutlook.nl For more info please see www.lifesciencesoutlook.com 20 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Key conclusions

Hospitals seem to vary heavily in their ability to be relevant in applied research which connects with industry and patients.
Ability depends on size, level of expertise, support and connection with industry and openness.

Hospitals that outperform, collaborate more than average with industry.


Outperformance on output: publications, innovation and efficiency.

Publishing and performing applied research is clearly part of the core business of hospitals.
In particular clinical trials in phase 3 and medical devices.

21 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Hospital seems to vary heavily in their ability to be relevant in applied research


Variation in size, input and output is observed among the hospitals, showing differences in performance and cooperation with industry.
No. of Industry Invested Projects
Mean normalized citation score

Examples of Key Performance Indicators, with high variation.

40

35
30
No of research projects

No. of publications cited

25
20

Position of individual hospitals

15
10 5 0
Hospitals
STZ individual hospitals Source: STZ & NFU (Red bars are Academic Medical Centers)

See chapter 3 for detailed information about KPI Industry Investments & Number of publications.

22 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Multiple affecting factors

Factors such as size, level of expertise (number of professors, PhDs, GCP-certified), research support capacity, connection with industry and openness to share best practices, seem to matter.

Example of 2 factors that influence variation


Total employment

Individual hospitals

Variation is a logic result of various factors. Some of these factors, such as size, are not easy to influence. However, openness to industry and other hospitals are more receptive and can be steered. Researcher

1000

2000

3000 Employees

4000

5000

6000

No. of Professors
Individual hospitals

As for the number of professors I dare to say that this is partly the result of an active policy that we follow in cooperation with academic institutions. Unlike many other hospitals, we focus not only on cooperation with UMC's but also with other academic institutions and disciplines. Employee hospital
2 4 Professors
See chapter 3 for detailed information about KPI Size of clinical trials & Level of expertise. 23 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Performance of hospitals

The best performing hospitals measured by output: the number of publications, products, protocols, guidelines and treatments (innovation) and lead time of clinical trials (efficiency)

Lead time of clinical trials

Individual Hospitals

20

40

60

No of days

80

100

120

140

See chapter 3 for detailed information about KPI Lead time of clinical trials 24 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Relationship performance & cooperation with industry


collaborate more than average with industry based on industry invested research projects and staff responsiveness to external partners (e.g. MKB* & Pharma).

The graph shows an increasing trend: hospitals with many industry invested research projects have a higher number of publications.

The graph shows a decreasing trend: hospitals with many industry invested research projects have shorter lead times for approval of clinical trials.

*MKB stands for Midden en Klein bedrijven (Small and Medium-sized companies)

25 see also www.healthoutlook.nl

DATA & KEY CONCLUSIONS

Applied research is core business


Publishing and performing applied research is clearly part of the core business of hospitals. A total of 7445 patients are enrolled in clinical trials, with a total of 3057 citations.

7445 3057

Patients enrolled in clinical trials

10% 46% 44% PH2 PH3 M.D

Hospitals reported that for the year 2011, 90% of patients participating in clinical trials have been enrolled in Phase 3 (44%) and in Medical Devices trials (46%).

See chapter 3 for detailed information about KPI Number of Publications and Size of Clinical Trials. 26 see also www.healthoutlook.nl

BEST PRACTICES

(Next ) Best Practices - Expertise & Internal structures


Via various internal structures, such as research support offices and research committees the support can be organized. A good database and information infrastructure facilitates decision making.

Research Support Offices (roles and tasks)


Training and educating personnel Negotiations with partners (industry METC & subsidy applications Data collection / project management Statistics Business development

Support researches
How to deal with rules and regulations How to set up a research line in their own department.

27 see also www.healthoutlook.nl

BEST PRACTICES

(Next ) Best Practices - Relationships with Industry


Create a flywheel for applied research by investing in the relationships with industry. Participate in multidisciplinary studies and industry related events to share and have access to knowledge.

Industry as a flywheel for research Invest in attracting industry which in turn will fund large projects. It is like a circle, money earned can be reinvested in applied research which is attracting more industry investments which in turn will fund large projects, etc. A large number of specialists and their departments have developed a beautiful structure, in which they have become and remained a loyal partner of the industry, resulting in many clinical trials and investments. Because of these trials, a large part of their own initiated studies can be funded.

28 see also www.healthoutlook.nl

BEST PRACTICES

(Next ) Best Practices - Culture & Commitment


An ambitious culture and commitment is one of the internal keys of success. Research and innovation ideas should be supported, shared and encouraged to create an optimal research environment.

Rebke Klokke, Utrecht

Everything starts with an ambition and a specialist s guts and a norm that will be created. Some departments have developed a mentality with an imbued realization that if you want to ensure specialized care (topreferente zorg) this cannot be realized without the input of scientific research.

Next to patient care, the hospitals have committed themselves to perform applied scientific research and stimulate health

care innovation.

29 see also www.healthoutlook.nl

BEST PRACTICES

(Next ) Best Practices - Cooperate (Networks & Clusters)


Hospitals are more successful when they operate in a cluster with a strong local dynamic. Share best practices, treatments, guidelines with partner hospitals to create leverage and enhancement of innovation.

The outperforming departments also have a specialist who is connected as a professor at a university. As a result, research lines are created with a continuous flow of PhD students and publications.
We cooperate in many networks with universities, IKZ (integral cancer south), and industry research which also made research possible

Hospital structure and strategy

Red: STZ Hospitals Blue: University Hospitals: Green: Other universities Yellow: Others Source: STZ, Bibliometric analysis of STZ-hospitals

30 see also www.healthoutlook.nl

Health Outlook 2014: Learn, Share and Inspire


The Health Outlook aims to further improving. Learn from it, share it, get inspired and join the Life Sciences Outlook 2014 and Health Outlook 2014.

To be determined

11th Feb 2014 Innovation for Health Event

include more hospitals include University Medical Centers

address the international clusters


improve KPIs and KSIs

31 see also www.healthoutlook.nl

Guide to read the data


A roadmap

32 see also www.healthoutlook.nl Rebke Klokke, Utrecht

Monitoring & Improving The Radar


The performance of the health cluster can be steered and improved by focusing on three themes: business knowledge, cluster building and investment climate, each with their key steering indicators.

Monitoring
Dutch health cluster; Cluster success Measuring performance and progress Dutch health cluster; Key patient value concepts Strategic assessment of progress based on Key Performance Indicators

Improving
Dutch health cluster; Key recommendations Improving success of the health cluster and present its international potential. based on Key Steering Indicators

33 see also www.healthoutlook.nl

Extrapolation
The Health Outlook 2013 aims to report the applied research of all hospitals. So far the data has been built using the reports of 16 out of 28 hospitals.

In some cases data is extrapolated across all hospitals. This is based on extrapolation having as proxy, either the number of employees or number of publications cited. Example: there are 13 hospitals reporting the number of research projects with industry. The sum of all reported projects is 301 and the number of employment for those reporting hospitals is 47116. Total employment with STZ hospitals is 93307. By applying the Three Rule: hospitals. equals 628 research projects for the STZ

The number of employees and or the number of publications cited was/were taken as a proxy because the researchers found a correlation* between the implied key performance indicators which had been extrapolated and the number of Health Outlook employees.
Extrapolation based on number of publications cited - No. new products - Size of clinical trials Extrapolation based on number of employees - No. new protocols - No. new guidelines - No. new treatments - Industry investments - Hospital R&D investments Not extrapolated -No. of publication -Lead time of clinical trials -Inflow of patients from catchment area outside

* 61,3% and 43,41%. For detailed information about calculations and statistical tests please check ch. 4 on Monitoring Methodology 34 see also www.healthoutlook.nl

Short management summaries


Every key performance indicator will have a short management summary: explanation on the rationale (definitions), the results (measuring) and best practices (improving).

DEFINITION

MEASURING

IMPROVING

35 see also www.healthoutlook.nl

Interpreting the graphs


For each indicator several scores are presented. Hospitals can compare their own results in their individual hospital-specific Outlook.

The average, median, minimum and maximum value reported by hospitals is depicted, as well as the number of hospitals reporting (n). A separate graph indicates the total numbers for the Health Outlook hospitals and a total (extrapolated number) for all STZ hospitals.

630

N = 15

KPI Information
*The Health Outlook is checked for validity by the International Academic Advisory Council. For more info please refer to page 72.
Totals are obtained by extrapolation. In this edition; totals are based on all applied research hospitals minus the University Medical Centers. 36 see also www.healthoutlook.nl

On every slide the specific KPI or KSI is explained.

Monitoring
Key performance indicators (Definition Measuring Improving)

37 see also www.healthoutlook.nl TWU Rebke Klokke, Utrecht

DEFINITION

MEASURING

IMPROVING

Key performance indicators - output Number of Publications

Lead time of clinical trials


No. of new protocols, treatments and guidelines Number of products EXTRA: short story on adoption rate of new treatments

Rebke Klokke, Utrecht

OUTPUT

38 see also www.healthoutlook.nl

KPI - Number of publications cited

DEFINITION

MEASURING

IMPROVING

A higher number of publications cited indicates that a hospital or member of a hospital is more visible on the international research stage. The Bibliometric analysis of STZ is used in the Health Outlook 2013.

KPI Number of publications cited Number of publications cited from the hospital in one year.

Number of publications cited

Definition This indicator counts how many times a member hospital has been cited world wide, excluding local citations. Proxy Bibliometric analysis of STZ publications Rationale An higher number of citation indicates that an applied research hospital / or member of an applied research hospital is more visible on the international research stage.

39 see also www.healthoutlook.nl

KPI - Number of publications cited

DEFINITION

MEASURING

IMPROVING

On average the number of citations of a hospital is 127 times a year. Compared to 2010, the total number of citations increased by 9.14% (from 2801 to 3057) in 2011.

No of publications cited
400 350 340 3000 3500

Total no of publications cited


3057

2801 2560
1979 2054

No of quotations

300

1022
968 Total STZ hospitals (n=28)

No of citations

2500 2000 1500 1000 500 0 665

250 200 150 100 50 0 Minimum Average Median Maximum 61 127

929 1833 2035 Health Outlook hospitals (n=16)

659

106

1631

1320 1389

N=16

2007 2008 2009 2010 2011

Source : The Decision Group and STZ database.

KPI Number of publications Number of publications cited from the hospital in one year.

The Bibliometric analysis of STZ has been used. See for a detailed explanation Ch 4 Appendices - F. Monitoring Methodology Extended version. 40 see also www.healthoutlook.nl

KPI - Number of publications cited

DEFINITION

MEASURING

IMPROVING

The high scoring hospitals perform more research projects with industry, indicating the importance of cooperation. Steering (Next) Best Practices The number of specialist that are first/main applicant at LTC* (KSI5) and the number of participation to researchevents initiated by MKB (KSI 4) may be associated** with the number of publications cited. 1. Harmonize, discuss and share knowledge on events, to create leverage and enhance innovation. Some departments have developed a mentality with an imbued realization that if you want to ensure specialized care (topreferente zorg) this cannot be realized without the input of scientific research . These departments also have a specialist who is connected as a professor at a university. As a result, research lines are created with a continuous flow of PhD students and publications. 2. Initiate, cooperate and participate in multidisciplinary studies to have access to knowledge.

3. Invest in a relationship with the industry: The best scoring hospitals have more industry invested research projects, showing a positive effect of industry on output (i.e. publications).
*LTC stands for Lokale Toetsingcommissie which reads in English Local Ethics Committee

** The correlation

coefficient with KSI 5 is 79,23% and with KSI 4 MKB is 39,48%.

See for a detailed explanation on correlations Ch. 4 Appendices page 82 and 83. 41 see also www.healthoutlook.nl

KPI - Lead time of clinical trials

DEFINITION

MEASURING

IMPROVING

To get an insight in efficiency, waiting time is measured: number of days from proposal received to local feasibility. KPI Lead time of clinical trials (Phase II and III for drugs and for medical devices) Number of days from Proposal Received (regardless of completeness of proposal) to local feasibility (signature board of directors)

Proposal received Definition

to

Local feasibility Definition

The date on which the request for approval of each clinical trial has been registered.

The starting date of a clinical trial, which is considered to be the date that the board signs the proposal.

Proxy A sample of 10 studies within each hospital has been used to determine the lead time of clinical trials. Rationale To get an insight into the waiting time for approving of a clinical trial request by the board and until the first patient is enrolled

42 see also www.healthoutlook.nl

KPI - Lead time of clinical trials

DEFINITION

MEASURING

IMPROVING

A large variance in number of days from submission to approval is reported. The best performing hospital had a lead time of 16 days.

Lead time
140 120 100 130

No of days

80
60 40 20 16

64 51

N=15

Minimum

Average

Median

Maximum

- Source: The Decision Group database -

KPI Lead time of clinical trials (Phase II and III for drugs and for medical devices) Number of days from Proposal Received (regardless of completeness of proposal) to local feasibility (signature board of directors)
43 see also www.healthoutlook.nl

The figures are based on an average among reporting hospitals. See for a detailed explanation Ch 4 Appendices - F. Monitoring Methodology Extended version.

KPI - Lead time of clinical trials

DEFINITION

MEASURING

IMPROVING

In addition, performing more industry invested research projects has a positive relation on performance, in case of efficiency: lead time of clinical trials.

Steering

(Next) Best Practices

The level of expertise (no of professors) (KSI 3) is linked* with the lead time of clinical trials.

4. Stimulate an active policy and support the research committee and LTC (Local Ethics Committee) that enforces guidelines and business plans to optimize research.
5. Cooperate with industry and other partners, as universities and connect with their experts and professors. Optimization of processes as lead time of clinical trials, and in this case approval of proposals should be a logical result of cooperation with partners, especially in case these partners are profit-driven organizations like big pharma. Prof. dr. Fred van Eenennaam cluster expert. As for the number of professors I dare to say that this is partly the result of an active policy that we follow in cooperation with academic institutions. Unlike many other hospitals, we focus not only on cooperation with UMC's but also with other academic institutions and disciplines. Employee hospital
44 see also www.healthoutlook.nl

* The correlation

coefficient with KSI3 Professors is 12,91%. See for a detailed explanation on correlations Ch. 4 Appendices on page 82 and 83.

KPI - No. of new protocols, treatments and guidelines

DEFINITION

MEASURING

IMPROVING

New protocols, treatments and guidelines are the result of applied research and innovation.

KPI Number of new protocols / treatments and guidelines Number of new protocols and treatments

New protocols and treatments

Definition The plan for a course of medical treatment or for a scientific experiment.

Proxy Answers to survey* questions 3.1 to 3.4 are taken as a proxy for the number of new protocols, treatments and guidelines.

Rationale New protocols and treatments are the result of applied research that lead to better patient outcomes.
* For an overview of the question please see Ch4. Appendices on Monitoring Methodology Extended version 45 see also www.healthoutlook.nl

KPI - No. of new protocols, treatments and guidelines

DEFINITION

MEASURING

IMPROVING

The respondents to the survey indicated they implemented a number of 96 protocols, 106 guidelines and 67 treatments.

Protocols / Guidelines / Treatments *


# of protocols / guidelines / treatments
180 160 140 120

159
144

100
80 60 40 20 96 106

101
Total STZ hospitals (n=28) Health Outlook Hospitals (n=13)

67

0
Protocols Guidelines Treatments

- Source: The Decision Group database -

KPI Number of new protocols / treatments and guidelines


*Underestimated due to self reporting. Next year improvements will be made to measure this indicator . **There is a positive linear correlation between no of new protocols, treatments and guidelines and no of citations. See for a detailed explanation on correlations Ch4. Appendices on page 82 and 83.

Number of new protocols and treatments (adopted at a national level, e.g., in guidelines) for which the hospital is the main applicant.
46 see also www.healthoutlook.nl

KPI - No. of new protocols, treatments and guidelines

DEFINITION

MEASURING

IMPROVING

Infrastructure to support research as well as participation in multicenter research studies increases the number of new protocols and treatments.

Steering The cost of research (KSI 2), the number of specialist with application at LTC (KSI 5) and participation to multicenter studies (KSI 7) shows a relationship* with the number of new protocols, treatments and guidelines.

(Next) Best Practices

6. An education-driven organization will stimulate the preparation of protocols.


7. Involve specialists in quality management, and create commitment and (double) learning loops. Learning, training and research are a crucial part of our hospital. All our specialists are a member of the quality committee. This committee has a strong focus on education. The enthusiasm of this committee will lead to a culture whereby creating protocols of new ways of working is stimulated. 8. Obligate the recording (protocoleren) of research. Done by one of the best performing hospitals. 9. Register new protocols, treatments and guidelines adopted in a common, centrally database. At this moment hospitals do not have a clear view.

* The correlation

coefficient with KSI 2 Cost of research is 38,56%.

See for a detailed explanation on correlations Ch4. Appendices on page 82 and 83.: 47 see also www.healthoutlook.nl

KPI - Number of products

DEFINITION

MEASURING

IMPROVING

Patents awarded are the confirmation that the research process was found through novel features and support the process of innovation and valorization.

KPI Number of new products # registered patents for which the hospital is main applicant.

Registered patents

Definition A patent is the registered, exclusive right of an inventor to make, use, or sell an invention.

Proxy Answers to survey* question 3.1 of the survey are taken as a proxy for the number of products

Rationale Patents awarded are the confirmation that the research process was found through novel features and support the process of innovation and valorization.
* For an overview of the question please see Ch 4 Appendices - F. Monitoring Methodology Extended version. 48 see also www.healthoutlook.nl

KPI - Number of products

DEFINITION

MEASURING

IMPROVING

In 2011, Health Outlook hospitals reported to have registered 11 new patents. 7 of them were reported by the same hospital. Two other hospitals registered two patents.

Total number of registered patents


18
17

Registered patents in 2011


8 7 6

16 14

No of patents

12

No of patents

10

11

Total STZ hospitals (n=28) Health Outlook hospitals (n= 14)

5 4

8
6

4
2 0 2011
- Source: The Decision Group database -

3
2 1

N=14

0
Individual hospitals

KPI Number of new products # registered patents for which the hospital is main applicant.
*The total no of registered patents is based on question 3.1 of the survey . For detailed info please see Ch 4 Appendices - F. Monitoring Methodology Extended version. 49 see also www.healthoutlook.nl

KPI - Number of products

DEFINITION

MEASURING

IMPROVING

The number of new products might increase by enlarging high skilled labor force and incentivize staff to be more open and cooperative with other hospitals.

Steering

(Next) Best Practices

The number of PhDs (KSI 3), participation to industry initiated events (KSI 4) and multicenter investigator initiated researches (KSI 7) are linked* with the number of products.

10. Share best practices internally to increase knowledge: exchange of ideas may help the development of new products. The STZ hospital which outperformed KPIs Number of Products explained:
Our culture is probably the key for success. Collaboration and innovation are stimulated and encouraged. At this moment we are rolling out an internal policy which is based upon sharing best practices. Hopefully, this policy will strengthen our position.

* The correlation

coefficient with KSI 3 (PhD) is 11,14% , KSI 4 (industry initiated) 15,48% and with KSI 7 (multicenter investigator initiated studies) is 19,36%.

. for a detailed explanation on correlations Ch. 4 Appendices on page 82 and 83. See
50 see also www.healthoutlook.nl

EXTRA: KPI - Adoption Rate of New Products

DEFINITION

MEASURING

IMPROVING

At this moment adoption rate of new products is not measured. Next year the aim is to find and determine the right definition and to collect data on this specific performance indicator .

Adoption rate of product innovation

Marc Rinkes, Manager Wetenschap & Kennis

At this moment, the said indicator does not provide a significant outcome in this first Health Outlook. The indicator aims at finding the introduction rate and penetration grade primarily of new medicines. The present data search did not turn out enough hits to support broader analysis. We expect that it will be a mere question of time before the indicator will be supported by more adequate data registry. It is probably more significant that present innovation in hospitals focuses mainly on therapy and treatment rather than on product and technology innovation. In an era dominated by an aging population and rising costs of healthcare, one would expect the scope on healthcare innovation to be on medical, technical, process and social innovation. Membership of STZ presupposes a certain size of the institution and number of patients they treat. Under these conditions it seems attractive to realize and sustain local innovations resulting in lower costs of treatment and higher (social) return on investments in terms of clinical outcome, patient satisfaction and quality of life. Admittedly, this will have to be picked up by a whole new set of partners like MKB and HBO organizations in a new variety of business case.

Pieter Kievit, Head of medical education and research support

The hospitals that started in this way are confronted by both new and time-honored challenges, the difficult acceptation of foreign (not invented here) concepts being one of them. However, opening up for innovative concepts that will increase the quality of care in feasible business cases will automatically invite other innovators and their innovative concepts to present themselves. Healthcare innovation appears to be in its infancy. Possibly, the current KPI 6 scores most important signal is: Demanding attention. Marc Rinkes & Pieter Kievit

51 see also www.healthoutlook.nl

DEFINITION

MEASURING

IMPROVING

Key performance indicators - Size Size of clinical trials (no of patients in trial) Inflow of patients outside catchment area

Rebke Klokke, Utrecht

Size

52 see also www.healthoutlook.nl

KPI - Size of clinical trials (no of patients in trial)

DEFINITION

MEASURING

IMPROVING

The number of patients are representative for the size of the clinical trials assessed.

KPI Size of Clinical Trials ( number of patients in trial )


Total Number of target patients to be included in clinical trials, Phase II of III for Drugs or trials for medical devices started during a year.

Ph2, Ph3 and Medical Devices clinical trials


Definition Clinical trials performed by applied research hospitals in the Dutch Health cluster can be divided in two categories : 1. Drugs : a drug, broadly speaking, is any substance that, when absorbed into the body of a living organism, alters normal bodily functions 2. Medical Devices : Medical devices: Medical device means any instrument, apparatus, implement, machine, appliance, implant, in vitro reagent or calibrator, software, material or other similar or related article, intended by the manufacturer to be used, alone or in combination, for human beings for one or more of the specific purposes of (WHO). Proxy Total number of patients aimed to be enrolled in clinical trials over the entire period of these studies. Rationale The number of patients are representative for the size of the clinical trials assessed.

53 see also www.healthoutlook.nl

KPI - Size of clinical trials (no of patients in trial)

DEFINITION

MEASURING

IMPROVING

Hospitals have a focus on phase 3 (2067 patients) and medical devices trials (2300 patients), compared to phase 2 (589 patients). Per total 7445 patients were enrolled in clinical trials.

Total - Size of clinical trials


8000 7000
7445

2489

6000

No of patients

5000 4000 3000 2000 1000 0


885 3105

4956
3455

Total STZ hospitals (n=28) Health Outlook hospitals

1038 2067

1155 2300

296 589

Ph 2
N=14

Ph 3
N=14

Medical Devices Total STZ hospitals


N=13

- Source: The Decision Group database -

KPI Size of Clinical Trials ( number of patients in trial ) Total Number of target patients to be included in clinical trials, Phase II of III for Drugs or trials for medical devices started during a year.
148 patients were enrolled in average in phase 3 clinical trials. 177 patients were enrolled in average in medical device trials. See for a detailed overview Ch 4 Appendices - F. Monitoring Methodology Extended version. 54 see also www.healthoutlook.nl

KPI - Size of clinical trials (no of patients in trial)

DEFINITION

MEASURING

IMPROVING

A larger presence of research support activities will help hospitals to manage the patients in clinical trials.

Steering

(Next) Best Practices

Size of clinical trials and the presence of research support offices (KSI 6) are associated*.

11. Stimulate and build research support structures: Outperforming hospitals on size of clinical trials, have more FTEs available to support research than other hospitals. These hospitals have built more structures to manage the large number of patients in trials.
12. Create visibility to industry partners, cluster location seems to matter. A hospital suggested that large phase 3 and medical devices studies are assigned more often to hospitals located in one of the Dutch Life Sciences sub clusters. LS sub cluster

* The correlation

coefficient with KSI 6 is 49.46%.

See for a detailed explanation on correlations Ch4. Appendices page 82 and 83. 55 see also www.healthoutlook.nl

KPI - Inflow of patients outside catchment area

DEFINITION

MEASURING

IMPROVING

If there is a high ratio of patients outside catchment area (inpatient and as well outpatient) then the hospital is attractive. KPI Inflow of patients from outside catchment area

Number of unique patients outside hospital catchment area that got care delivered when inpatient (admissions) and outpatient visits (vert.: opnames en 1ste polikliniek bezoeken).

Outside catchment area


Definition The outer part of a specific geographic area for which a particular institution is responsible.

Inpatient and outpatient


Definition Inpatient : a patient who is admitted to a hospital or clinic for treatment that requires at least one overnight stay. Outpatient: a patient who is admitted to a hospital or clinic for treatment that does not require an overnight stay. Proxy An overnight stay.

Proxy The patients reported at the hospital living outside the geographic areas than the institution.
Rationale If there is a high ratio of patients outside catchment area then more attractive for the patients is that specific institution.

Rationale To get a good insight in the complexity of pocedure that a patient may undergo.

56 see also www.healthoutlook.nl

KPI - Inflow of patients outside catchment area

DEFINITION

MEASURING

IMPROVING

In 2011, the Health Outlook hospitals reported that on average 14.5 % of total admissions and 10,3% of outpatient visits were from patients located outside the catchment area.

First admissions
% of patients outside catchment area
35% 30% 25% 20% 15% 10% 12,0% 11,4% 29,8% 30%

First outpatient visits


% of visits outside catchment area
26,2%
25% 20%

15%
10,4% 10% 5% 0% 3,9% 9,7%

5%
0%

4,5%

N=11

Minimum

Average

Median

Maximum

N=11

Minimum

Average

Median

Maximum

Source: The Decision Group database -

KPI Inflow of patients from outside catchment area Number of unique patients outside hospital catchment area that got care delivered inpatient (admissions) and outpatient visits (vert.: opnames en 1ste polikliniek bezoeken)
57 see also www.healthoutlook.nl

The first position with the maximum number of first admissions and first outpatients visits outside catchment area is hold by the same hospital. See for a detailed explanation Ch 4 Appendices - F. Monitoring Methodology Extended version.

KPI - Inflow of patients outside catchment area

DEFINITION

MEASURING

IMPROVING

Expertise of employees might attract patients from outside catchment area to the hospital.

Steering

(Next) Best Practices

The level of expertise (KSI 3) is linked* with the inflow of patients outside catchment area that are admitted for the first time.

13. Attract and invest in the expertise of the core staff members: The expertise of the attractive hospitals, (inflow of patients from outside catchment area) is higher compared to average attractive hospitals.
Next to expertise, data shows a trend on size of clinical trials and inflow of patients outside catchment area. Further research has to validate the hypothesis that inflow of patients with clinical trials may affect the inflow of patients for admissions and outpatient visits.

* The correlation

coefficient with KSI 3 PhD is 8,83%.and KSI Prof is 44,08%

See for a detailed explanation on correlations Ch. 4 Appendices on page 82 and 83. 58 see also www.healthoutlook.nl

DEFINITION

MEASURING

IMPROVING

Key performance indicators Input Industry Investments

Hospital investments

Rebke Klokke, Utrecht

INPUT

59 see also www.healthoutlook.nl

KPI - Industry Investments

DEFINITION

MEASURING

IMPROVING

Industry investments give an approximation of the ability of hospitals to collaborate with industry in common projects.

KPI Industry Investments (in the core value chain)

Number of research projects with industry partners, (including self-initiated healthcare research with industry investment) started in a given year. Core value chain of the Dutch health cluster

Definition of the core value chain The Dutch Health cluster contains all top clinical and research hospital from the Netherlands, including all STZ hospitals that perform applied research.
Proxy The number of research projects commissioned by industry is taken as a proxy for industry investments. Rationale Industry investments give an approximation of the ability of hospitals to collaborate with industry in common projects.

60 see also www.healthoutlook.nl

KPI - Industry Investments

DEFINITION

MEASURING

IMPROVING

In 2011, the industry invested in, on average, 21 research projects per hospital with a maximum of 49 research projects. In total 630 research projects within the hospitals were started.

Industry investments
60 50 49 700 600

Total - Industry investments


630
500 400 300 200 100 318

No of projects

40 30 21 20 10 1 0 20

No of projects

0 Average Median Maximum


Health Outlook hospitals (n=15) Total STZ hospitals (n= 28)

Minimum
N = 15

- Source: The Decision Group database -

KPI Industry Investments Number of research projects with industry partners, (including self-initiated healthcare research with industry investment) started in a given year.
61 see also www.healthoutlook.nl

There is a large variation among the reported industry investments. See for a detailed explanation Appendices on Monitoring Methodology extended version.

KPI - Industry Investments

DEFINITION

MEASURING

IMPROVING

Hospitals that are participating actively in multi center studies attract more industry investments. Furthermore, ambitious specialists have a large impact on performance.

Steering The participation in multicenter studies (KSI 7) seems to influence* the industry investments.

(Next) Best Practices

15. Invest in a research culture. This generates an exciting and vibrant learning community, reinforces the links with industry, and contributes to highquality applied research.
The hospital which outperformed KPI Industry Investments explained: Our specialists are very research minded. They have a lot of ambition, and this influences other specialists. A science-driven culture is growing. The money they receive from the industry is often reinvested in investigator research, which attracts industry, a motor of innovation is created. 16. Coordinate research at a decentralized level too, to stimulate multicenter studies. Another hospital clarified: Our main departments have own research coordinators who facilitate in bringing in multicenter studies.

*The correlation coefficient with KSI 7 is 83.66%.


See for a detailed explanation on correlations Ch. 4 Appendices on page 82 and 83. 62 see also www.healthoutlook.nl

KPI - Hospital investments applied research & innovation

DEFINITION

MEASURING

IMPROVING

Hospitals that invest in applied research & innovation create a breeding ground for innovation.

KPI Hospital applied research & innovation


Money invested in applied research & innovation by the hospital in a given year.

Money invested in applied research & innovation

Definition Applied research is a form of systematic inquiry involving the practical application of science.
Proxy Hospital budget and a sample of the 3 largest partnerships (maatschappen) for investment in applied research & innovation apart from industry sponsored is taken as a proxy. Rationale Hospitals that invest in applied research & innovation are create a breeding ground for innovation.

63 see also www.healthoutlook.nl

KPI - Hospital investments applied research & innovation

DEFINITION

MEASURING

IMPROVING

The hospital investments applied research & innovation vary between the hospitals in 2011. There is a huge gap between the minimum (invested 10k) and the maximum (invested 905k).

Hospital investments
1.000.000 900.000 800.000 904.500

Ranking - Hospital investments


1000000 900000 800000 700000

Investments in

700.000 600.000 500.000 400.000 350.488 387.500

Investments in

300.000
200.000 100.000 0 10.000

600000 500000 400000 300000

N=10

Minimum

Average

Median

Maximum

- Source: The Decision Group database -

KPI Hospital applied research & innovation Money invested in applied research & innovation by the hospital in a given year.

200000 100000 0

Different reporting sources were considered. See for a detailed explanation Appendices on Monitoring Methodology extended version:

Individual hospitals

64 see also www.healthoutlook.nl

KPI - Hospital investments applied research & innovation

DEFINITION

MEASURING

IMPROVING

An explanation for the differences is based on the availability of internal data on investments.

Steering

(Next) Best Practices

The steering indicators level of expertise (KSI 3) and participation to industry and health related events (KSI 4) are associated* with Hospital investments.

17. Create insight into costs and investments, to allocate the right resources to the right activities.

* The correlation

coefficient with KSI 3 (CGP) is 56.81% and with KSI 4 (participation to health related events is 60.50%

See for a detailed explanation on correlations Appendices on page 82 and 83. 65 see also www.healthoutlook.nl

Appendices
A. B. C. D. History, development and structure of the Dutch Health Outlook About the involved partners Bibliography Consulted experts and organizations

66 see also www.healthoutlook.nl Rebke Klokke, Utrecht

Appendix A History, development and structure of the Dutch Health Outlook

67 see also www.healthoutlook.nl Rebke Klokke, Utrecht

Partners to create the Health Outlook 2013


STZ and The Decision Group proudly present the first edition of the yearly Outlook on the Dutch Health cluster.

The Outlook is commissioned by the STZziekenhuizen. STZ stands for the Dutch association of tertiary medical teaching hospitals. STZ members can be seen as high care hospital providers and top referral centers. STZ plays an important role in applied medical research having the aim to provide effective and efficient care with focus on patient value. Contacts: Maarten Rook info@stz-ziekenhuizen.nl www.stz-ziekenhuizen.nl

The Outlook is created in cooperation with the Grenoble School of Management, School of Public Health, part of The George Washington University, Stockholm School of Economics

The Outlook is created in cooperation with consulting firm The Decision Group. The Decision Group helps clients take better strategic decisions, using methods such as strategic dialogue and strategic alignment. The creation of the Outlook is supervised by Prof. dr. Fred van Eenennaam, and ir. Maarten Koomans managing partners of The Decision Group.

Contact: Prof. dr Fred van Eenennaam

Contacts: Prof. dr. Fred van Eenennaam Ir. Maarten Koomans, Kim Bruheim, MSc. Bogdan Toma, BA, BSc +31(0)346-574942 info@thedecisiongroup.nl www.thedecisiongroup.nl

68 see also www.healthoutlook.nl

Background of the Health Outlook 2013 (1/2)


The Life Sciences Outlooks and the recent STZ publications have created the bases for the Health Outlook 2013

Nyenrode LSH | Biotech Outlook 2010


Monitoring and improving

the red biotech cluster

Draft for High Profile Group review only October 2009

The Nyenrode LSH | Biotech Outlook is created under supervision of prof. dr Fred van Eenennaam and Ir Maarten Koomans.

69 see also www.healthoutlook.nl

Background of the Health Outlook 2013 (2/2)


which aims to register, monitor and report the outcomes (valorization) of research and cooperation with the industry and applied research hospitals uniformly.

70 see also www.healthoutlook.nl

Approach of the Health Outlook 2013 (1/2)


The Outlook builds on existing and available reports to leverage and improve on the current data position of the health cluster. Extensive and valuable cluster information is available through reports that 1) focus on specific cluster elements 2) are often one-time only publications. Selection of key policy studies and reports on the Dutch biotech cluster
Innovation in Healthcare Delivery Systems: A Conceptual FrameworkThe Innovation Journal: The Public Sector Innovation Journal, Volume 15(1), 2010, Article ICT in Dutch Healthcare: An International Perspective (2006) Den Haag, Nederland Denken, doen en delen: UMCs als regionale expertisecentra voor onderwijs & opleiding (2007)

The Role of Integration into External Informational Environments, John R. Kimberly, Journal of Health and Social Behavior Vol. 19, No. 4 (Dec., 1978),

Health consumer powerhouse: 20012 EuroHealth Consumer Index (2012)

STZ expertisecentra in beeld. (2011)

Determinants of technological innovation and its effect on hospital performance, African Journal of Business Management Vol.5 (11), pp. 4314-4327, 4 June, 2011

WHO Draft Guidelines for adverse event reporting and Learning Systems (2005)

STZ-ziekenhuizen in het Nederlandse ziekenhuislandschap. (2011)

71 see also www.healthoutlook.nl

Approach of the Health Outlook 2013 (2/2)


The needs of research and innovation that address the patient value in the Dutch Health cluster will be aligned by a systematic yearly cluster dialogue, based on:

Creating
To make sure the actual needs are addressed The Outlook is created with the hospitals, using: A few sources with each hospital Dialogue sessions Round table discussions

Reporting
To monitor progress systematically on the overall cluster, key business impact areas and key policies The Outlook reports to hospitals & entrepreneurs: Showing progress & performance of hospitals Communicating needs of hospitals to policy makers

Using
To have a dialogue on improvements The Health Outlook is used for monitoring and improving: The key policies have direct impact on the success of the health cluster.

Learning loop

Learning loop

The Outlook uses insights from the strategic dialog , where the key cluster challenges were identified according to the needs of its members.

The Outlook is the starting point for cluster-wide strategic dialogues among entrepreneurs and policy makers.

Improving business knowledge can have large impact on the cluster success.

Learning loop
72 see also www.healthoutlook.nl

Learning loop

Learning loop

International Academic Advisory Council


The International Academic Advisory Council1, with the members providing advice on the development of the Outlook, cluster policies and methodology development, is listed below.
Christian H.M. Ketels Principal Associate Harvard Business School Dr. Christian Ketels is a member of the Harvard Business School faculty at Professor Michael E. Porters Institute for Strategy and Competitiveness and Director of The Competitiveness Institute (TCI), a global network of professionals interested in competitiveness and cluster development. Victoire de Margerie Professor at Grenoble School of Management Dr. de Margerie is specialized in strategy, technology management and corporate governance and holds various management and executive positions in Germany, France and the USA in multinational industrial groups. She holds numerous positions in boards of listed companies.

Gran Lindqvist Principal Associate at the Center for Strategy and Competitiveness (CSC) at the Stockholm School of Economics and Cluster Observatory project manager. His research focuses on agglomerations, clusters, cluster initiatives, and cluster policy.

Robert E. Burke Professor at the George Washington University Professor Burke is a medical sociologist and a nationally known expert in long-term care, with extensive experience in developing, evaluating and implementing health care policy and managing multidisciplinary professional staff.

Leonard H. Friedman Professor at the George Washington University Dr. Leonard Friedman is an expert on the mechanisms of organizational change and strategic decision-making in health service organizations.

Fred van Eenennaam Professor of Strategy and Dynamics of Strategy Professor Fred van Eenennaam is an expert on corporate governance & strategy. He is also well known for his expertise in the life sciences and healthcare industry.

1The

council meets twice a year with Prof. dr. Fred van Eenennaam as chair and Kim Bruheim, MSc. as secretary of the council. 73 see also www.healthoutlook.nl

Background on Monitoring methodology

CHOICES

DEFINITIONS

MEASURING

The Monitoring methodology of the Outlook consists of: 1) choices, 2) definitions, and 3) measurement of the key performance and steering indicators. MONITORING METHODOLOGY
2013 The Decision Group

1) CHOICES Choice of the key performance and steering indicators


The key performance and steering indicators are selected to best reflect the success of the Dutch health cluster:

2) DEFINITIONS Definitions of the key performance and steering indicators


The key performance and steering indicators are defined to best reflect the success of the Dutch health cluster:

3) MEASURING Data collection for the key performance and steering indicators
The data collection methodology is set up to provide accurate measurements:

74 see also www.healthoutlook.nl

What were the design considerations?

CHOICES

DEFINITIONS

MEASURING

The main goal of the design was to find a set of indicators that would help to improve the cluster success.

All choices made to select the key performance and steering indicators are based on the added value for the cluster.

Scope Aim

The scope of the Dutch Health Outlook is the Dutch Health cluster. The performance indicators monitor the success of a cluster or set of organizations. Typically, performance indicators cannot be influenced directly by policy. Steering indicators can be influenced directly by policy makers. Steering indicators are selected so as to have high impact on the success of a cluster or set of organizations. The combined set of performance and steering indicators gives insight in the success of the hospitals in the Dutch Health cluster. To ensure that the performance indicators are practical for policy makers, a small controllable set of performance indicators is selected which can be influenced and steered upon. - High social interests in new healthcare products (performance indicator Number of products). - Increased need for personalized medicine and cost reduction. The approach has been validated through a pilot program and the International Academic Advisory Council that meets on a regular basis.

Focus

Use

Health Cluster

Validation

75 see also www.healthoutlook.nl

Methodology development

CHOICES

DEFINITIONS

MEASURING

An extensive three-step proces is followed, starting with the analysis of all hospital performance and steering indicators extracted from key sources.

Key Sources
Step 1:
Select Key sources
Key sources: Best practice hospitals, healthcare policy institutes ((e.g., Cleveland Clinic, Centers for Medicare and Medicaid Services etc), healthcare management journals and universities Selection of reports, academic papers, interviews on monitoring and improving hospital performance

All indicators
Step 2
Extract all hospital performance and steering indicators

Selection
Step 3
Select key performance indicators Select key steering indicators

Action

Analysis of sources to extract a full list of hospital performance indicators

Selection of indicators that monitor and improve the valorization and cooperation of hospitals with the innovative industry

Output

47 key sources with 85 key documents

523 hospital performance indicators

8 key performance indicators 7 key steering indicators

76 see also www.healthoutlook.nl

Step 1 - Zooming on the key sources

CHOICES

DEFINITIONS

MEASURING

47 key sources are used that report in 85 key documents on monitoring and improving hospital performance.

Key Sources
Best practice hospitals
Karolinska Hospital Sarasota Memorial Hospital Mayo Clinic Cleveland Clinic Johns Hopkins Central Manchester University Hospital Duke University Medical Center Childrens Hospital of Philadelphia National Taiwan University Hospital Nederlandse Vereniging van Ziekenhuizen

Healthcare management journals


Public Sector Innovation Journal The Academy of Management Journal Journal of Health and Social Behavoir Journal of Managerial Issues BeyeNetwork Healthcare management review African Journal of Business Management Gesundheitswesen Healthcare management review

Universities
Stanford University University of York Harvard Business School The George Washington University Bocconi University

Healthcare policy institutes


World Health Organization Australian Government Centers for medicare and Medicaid Services (CMS, USA) U.S. Department of Health and Human Services; Food and Drug Administration (FDA) Agency for Healthcare Research and Quality (AHRQ; USA) National Board of Health and Welfare (Sweden) National Health Service (NHS; UK) National Quality Forum (USA) Nederlandse Zorgauthoriteit (NZA) Het Rijskinstituut voor Volksgezondheid en Milieu (RIVM) Dutch Ministry of Health Welfare and Sports (VWS) Inspectie voor de Gezondheidszorg (IGZ) Raad voor de Volksgezondheid en Zorg (RVZ) Centrale Commissie Mensgebonden Onderzoek CCMO

General hospital performance


The Advisory Board Company Health Evidence Network ScienceDaily Clinical Connection Life Sciences Health (LSH) Dutch Clinical Trial Foundation

Dutch hospitals
Vereniging Samenwerkende Topklinische opleidingsZiekenhuizen (STZ) Universitair Medische Centra (UMC's) Nederlandse Federatie Universitair Medische Centra (NFU)

77 see also www.healthoutlook.nl

Step 2 - Zooming on all available indicators


523 performance and steering indicators are available.

CHOICES

DEFINITIONS

MEASURING

M on

26 27

Monitoring Monitoring

Size

Amount of IC beds Amount of papers published 15 12

Size

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Monitoring 28 Monitoring 29 Monitoring 30 Monitoring 31 Monitoring 32 Monitoring 33 Monitoring 34


35 Monitoring 36 Monitoring 37 Monitoring 38 Monitoring 39 Monitoring 40 Monitoring 41 Monitoring 42 Monitoring

Input by law A-segment MonitoringBudget Size Amount of part-time specialists Input by law B-segment MonitoringBudget Size Amount of publications in top 1% segment Input of Medical faculty of education, MonitoringBudget Size Amount of(ministry topreferent patients culture and science) Input grants/funding research) research MonitoringExternal Size Amount (for of translational Input market competition health caredevelopment budget (insurers) MonitoringFree Size A-segment volume Input care budget (insurers) MonitoringHealth Size A-segment volume development per type of care provider 10 7 10 10

9,11, 13, 14 20

7 13,29
20 20 2 4

Monitoring 43 Monitoring 44 Monitoring 45 Monitoring 46 Monitoring 47 Monitoring 48 Monitoring 49 Monitoring Monitoring 50 Monitoring

Input (Ministryof of multidisciplinary Health, Welfare infrastructure and Sport and health insurers) Including government 27 MonitoringHealthcare Size budget Availability grant for tertiary care and innovation Monitoring Size Availability of data Input Hospital R&D investments Monitoring size Availability of necessary departments Input Industry investments Monitoring Size Availability of necessary supporting specialties Input Research grants 7, 10 7 Monitoring Size Availability of quality, expertise and key opinion leaders in clinical trial research Input Revenues: Ministry of Education, Culture and Science 27 Monitoring Size Average population per hospital Input Rx subsidy % (The percentage of total prescription drug sales paid by subsidy) Monitoring Size Average risk residents w ith pressure ulcers Input Third-party revenues: medical research council, charities, contract research 27 Monitoring Size Avoidance of unnecessary care Size Absentee rate Monitoring Size Brute force indicator (product of the total number of publications in a period, multiplied by the field15 Size Access times for outpatient clinics normalized impact score (CPP/ FCSm) Size Accidental puncture or laceration Monitoring Size Care is offered by (sub)specialized experts in that area (approved by the association narrow (sub)specialties) Size Activeness of medical staff in their field or administrative and/or in the health care Monitoring Size Care is proceeding according to tested protocols Size Amount of adverse events during the length of the research 16 Monitoring Size Central line bundle compliance Size Amount of approved METC projects 9 Monitoring Size Citation score 9,11,13,14, 15 Size Amount of beds Monitoring Size Clinical hospitalizations Size Amount of biomedical research 29 Monitoring size Clinical trial phases covered 3 Size Amount of citations per article 9 Monitoring Size Collaboration of CRO (Contract Research Organization) and pharmaceutical industry w ith hospitals and Size Amount of citations per publication (excl. Self citations) 15 hospital boards (to overcome collaboration bottlenecks) Size of citations per publication (inc. Self citations) 15 MonitoringAmount Size Contribution to the 20/10/5/2/1 % most frequently cited research papers w orldw ide 15 Size Amount of Clinical research 13,29

ea l m t hc an ar B es ag e t em ho pr en sp act tj ita ice o H u ls ea rn lth al H ma ca s ea l na re in thc ge st ar m itu e e n t e po t j s lic ou y rn al s H ea U ni l vein thc rsst ar itiitu e G es t po en es lic er y pe a l rf h or os m p Un an i ta iv c e l er D ut si ch tie G s ho en spp e r a ite arlf l h or os s ..m p an i ta ce l D ut ch ho sp ita ls ..
6

ito ri ng /Im id C at pr eg ov or in y g

in di ca to C r at eg N or am y e of in di ca to r

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ito ri ng /Im

am

es t ho pr sp act ita ice ls

M on

of

6 6

1
2 2

29

18
14

2 3 14 2

2 2 14

6
6 3 29

78 see also www.healthoutlook.nl

Step 3 - The selection of indicators

CHOICES

DEFINITIONS

MEASURING

The key performance and steering indicators have been selected so that they can lie within the focus of the Life Sciences and Health Outlook.

Focus: 1. Including clinical phase II,III and Medical Devices 2. Self-initiated healthcare research 3. Adoption of new products and treatments

Focus of the Health Outlook

2013 The Decision Group

79 79 see also www.healthoutlook.nl

Remarks
A few remarks about definitions and measuring should be made :

CHOICES

DEFINITIONS

MEASURING

1. The researchers have opted not to include in the following pages a detailed overview on definitions and measuring of KSIs. For those who might like to read the detailed definitions and measuring are welcome to check the extended version of this Health Outlook available at www.healthoutlook.nl

2. The researchers thought it relevant to offer the definitions of KPIs in Chapter 3, before introducing the results scored for each indicator. The measuring methodology used for each KPI is to be found in the extended version of the Health Outlook.
3. The results of each KSI is provided in a different section called Health Outlook extended.

80 see also www.healthoutlook.nl

Information about the survey

CHOICES

DEFINITIONS

MEASURING

To measure the key performance indicators 8 & 9 and key steering indicators 1 & 4 a survey was sent. 593 people from 14 hospitals have replied.

STZ & The Decision Group Life Sciences & Health Outlook 2013
Survey onderzoekers en medisch specialisten

Geachte heer, mevrouw, Ons ziekenhuis doet namens de STZ topklinische ziekenhuizen mee aan het ontwikkelen van een Life Sciences & Health Outlook, in samenwerking met The Decision Group Met behulp van de Outlook willen we meten en monitoren hoe we als STZ ziekenhuis presteren op het gebied van onderzoek en innovatie. Graag maken we van uw expertise en knowhow gebruik om een aantal van de indicatoren die we met de STZ leden hebben opgesteld invulling te geven. Momenteel voeren we een pilot uit. Hieruit kan ook blijken dat vragen minder goed aansluiten bij de informatie die we zoeken. Als u suggesties heeft horen we dat graag. Het invullen van de vragen kost naar schatting ongeveer 10 minuten van uw tijd en levert zeer waardevolle input voor de Outlook. We stellen het op prijs als u de ingevulde vragenlijst voor 1 februari zou kunnen toesturen aan Niels van Gorp: n.vangorp@thedecisiongroup.nl Bij voorbaat hartelijk dank voor uw bijdrage. We houden u graag op de hoogte van de ontwikkelingen rond de Life Sciences & Health Outlook.

Wilt u hier uw naam invullen? Wat is uw functie? Voor welk ziekenhuis werkt u?

1.

Delen van best practices in onderzoek


Dit onderdeel gaat over de mate waarin u met onderzoekers van andere STZ ziekenhuizen best practices deelt en adopteert in uw onderzoekspraktijk. (bijvoorbeeld Standard Operating Procedures) De indicator sluit aan bij het speerpunt "coordination of research" van de STZ ziekenhuizen. Antwoord:

1.0

1.1

1.2

Heeft u in 2011 medisch wetenschappelijk onderzoek (trials, productontwikkeling of anderszins) uitgevoerd? A) Ja B)Nee (ga door naar vraag 2) Komt het voor dat u onderzoeksprocedures aanpast (bijv beschreven in protocol)? A) Ja B)Nee (ga door naar vraag 2) Hoe vaak deelde u in 2011 naar schatting zulke aanpassingen met collega's in andere ziekenhuizen? A) niet (0 keer) B) 1-2keer C) 3-5 keer D) 6-10 keer E) >10 keer

2.

Partnering met derden


Partnering met derden gaat over de mate waarin u met het bedrijfsleven (ondernemers in MKB, farmaceutische industrie, anderen) contacten opbouwt en onderhoudt en samenwerkingen aangaat

2.1 a

2.2 a

2.4 a b

Bijeenkomsten en symposia Hoe vaak nam u ongeveer deel aan congressen, symposia, science meets business en gelijksoortige bijeenkomsten in 2011, waarbij de industrie of het bedrijfsleven vertegenwoordigd was? A) niet (0 keer); Ga verder naar vraag 2.2 B) 1-2keer C) 3-5 keer D) 6-10 keer E) meer dan 10 keer Hoeveel van die bijeenkomsten waren door de farmaceutische of medical devices industrie geinitieerd? A) geen enkele B) 1-2 C) 3-5 D) 6-10 E) meer dan 10 Hoeveel van deze bijeenkomsten waren er geinitieerd door het bedrijfsleven/MKB (anders dan farmaceutische of medical devices industrie)? A) geen B) 1-2 C) 3-5 D) 6-10 E) meer dan 10 Hoeveel bijeenkomsten waren door uw eigen ziekenhuis georganiseerd? A) geen B) 1-2 C) 3-5 D) 6-10 E) meer dan 10 Hoeveel van dit soort bijeenkomsten heeft u in 2011 zelf (mede) georganiseerd ? A) geen B) 1 C) 2 D) 3 E) meer dan 3 Contact met industrie en MKB Hoe vaak heeft u in 2011 in het kader van uw onderzoek contacten gelegd met de industrie of de industrie benaderd? (hoeveel verschillende partijen) A) geen enkele keer B) 1 keer C) 2 keer D) 3 keer E) meer dan 3 keer Hoe vaak met het MKB? A) geen enkele keer B) 1 keer C) 2 keer D) 3 keer E) meer dan 3 keer Doelen van contact met bedrijfsleven Wat waren de doelen van uw contacten met industrie? Wat waren de doelen van uw contacten met MKB/overig bedrijfsleven?

3.

Ontwikkeling van nieuwe producten, protocollen, richtlijnen, behandelingen


Dit onderdeel gaat over uw bijdrage aan innovaties; het ontwikkelen van nieuwe producten, behandelingen, richtlijnen of protocollen. Antwoord:

3.1 a

b 3.2

Patenten Heeft u in 2011 in het kader van uw onderzoek patent aangevraagd? A) Ja en tevens toegewezen gekregen B) Ja, maar nog niet toegewezen ga naar vraag 3.2 C)Nee, ga door naar vraag 3.2 Hoeveel patenten heeft u geregistreerd? Heeft u nieuwe protocollen opgesteld die in 2011 op (inter)nationaal niveau zijn geimplementeerd? A) Ja (graag ook aantal vermelden) B)Nee Heeft u nieuwe richtlijnen opgesteld die in 2011 op (inter)nationaal niveau zijn gepubliceerd? A) Ja (graag ook aantal vermelden) B)Nee Heeft u nieuwe behandelingen ontwikkeld die in 2011 op (inter)nationaal niveau zijn geimplementeerd? A) Ja (graag ook aantal vermelden) B)Nee

3.3

3.3

Hartelijk dank voor uw deelname aan deze vragenlijst. Mocht u geinteresseerd zijn in de uitkomsten van het onderzoek, vult u dan graag even uw e-mail adres in, dan houden we u op de hoogte. E-mail adres:

* Haga Ziekenhuis sent an own internal survey to measure the Key Performance Indicators: No of products and No of protocols, treatments and guidelines. The numbers of respondents
was 57. 81 see also www.healthoutlook.nl

Information about correlations (1/2)

CHOICES

DEFINITIONS

MEASURING

To compute the correlation between KPIs and KSIs the statistical software package STATA version 11 was used.

The first column ksi3_emp indicates employment and on each row the performance indicator can be found. The intersection between the employment line and a specific key performance indicator gives the correlation coefficient.

For a series of a few KPIs i.e. KPI5, KPI8 and KPI9 the relationship between the above mentioned indicators and KPI7 Number of publications has been considered more appropriate to be used when extrapolating.

ksi3_~mp kpi1_1~j kpi3_1~2 kpi3_1~3 kpi3_1~d kpi4_1~p kpi4_1~1 ~3_part1 ~d_part1 ksi3_11_emp kpi1_11_proj kpi3_11_ph2 kpi3_11_ph3 kpi3_11_md kpi4_11_outp kpi4_11_ou~1 kpi5~3_part1 kpi5_11_md~1 kpi7 kpi9protoc~s kpi9treatm~s 1.0000 0.6130 0.3358 0.1374 0.3057 0.9335 0.5180 0.0631 0.0221 0.3257 0.1217 0.3287

kpi7 kpi9pr~s kp

kpi7 ~d_part1
1.0000 0.5500 0.0117 0.0771 0.6586 0.5615 -0.3014 -0.0340 0.5463 0.1489 0.5441 1.0000 0.4342 0.1621 0.3697 0.7626 -0.1166 0.4747 0.6811 0.0320 0.1891

kpi8 kpi9pr~s

1.0000 0.1558 0.0481 0.2751 -0.3896 0.4255 0.0926 0.4602 -0.0690

kpi7 1.0000 kpi5_11_md~1 0.2834 1.0000 kpi8 0.1793 0.1017 1.0000 kpi9protoc~s 0.2271 -0.0034 0.3160 1.0000 kpi9guidel~s 0.3983 -0.1787 0.6379 1.00000.0168 kpi9treatm~s 0.4471 0.1258 -0.18300.4341 1.0000 0.2224
0.1530 -0.3999 -0.0216 -0.0534 0.1271 0.3321 0.1670 0.2041 0.3388 0.7233 0.1671 -0.0068 0.1223 -0.0353 0.0361 -0.1402 1.0000 0.2834 -0.0034 0.2224

1.0000 0.2132 -0.2665 -0.1508


1.0000 0.2271 0.4341

1.0000 -0.0833 -0.1179


1.0000 -0.1179

Source: The Decision Group database STATA print out. 82 see also www.healthoutlook.nl

Information about correlations (2/2)

CHOICES

DEFINITIONS

MEASURING

For a series of KPIs and KSIs presented in chapter 4 the correlation coefficients are given. The table underneath shows an overview of the given coefficients, based on STATA calculations.

Indicators KSI 4 Mkb KSI 4 Health KSI 5 Spec KSI 3 Prof KSI 1 KSI 2 KSI 3 PhD KSI 7 KSI 6 KSI 3 GCP
Source: The Decision Group database .

KPI 7 0,3948 0,358 0,7923

KPI 5

KPI 9

KPI 4

KPI 1

KPI 2 0,605

KPI 3

0,3856 0,1291 0,1932 0,365 0,0883 0,836 0,4946 0,5681 0,4408

83 see also www.healthoutlook.nl

Data validation (1/2)


Several steps have been taken to check the consistency of data

CHOICES

DEFINITIONS

MEASURING

Pilot study Before the set up of the Health Outlook 2013 a pilot study was launched. In this way the results could be calibrated and definitions and indicators were adjusted . Communication Along the elaboration of the Health Outlook, there was a permanent and constructive communication between the researchers of The Decision Group and hospital members / employees that participated in this study. The individuals in charge of data-collection have discussed and harmonized data-collection procedures and agreeing on sources for data. Public sources A web search has been performed to check the consistency of data reported for indicator employment. The figures that were available publically corresponded with the ones reported. Cooperation among data collectors In some cases the data collators were the same individuals for multiple hospitals, e.g. the same individuals gathered data from Medisch Centrum Alkmaar, Rijnstate, St. Elisabeth Ziekenhuis and Medisch Centrum Leeuwarden. Hence, a consistency in data collection has been assured. Outlier Check In a few cases, where researchers considered that the reported data may be an outlier, discussions were carried out with the reporting hospital to assure that no reporting mistake had occurred.

84 see also www.healthoutlook.nl

Data validation (2/2)


.. and its reliability through using STZ database and a survey.

CHOICES

DEFINITIONS

MEASURING

STZ Database The figures for number of publications cited are pulled together centrally by STZ and are publicly available through its reports.

Survey For a series of 2 performance indicators and 2 steering indicators a survey was sent.

85 see also www.healthoutlook.nl

Appendix B About the involved partners

86 see also www.healthoutlook.nl Rebke Klokke, Utrecht

The Life Sciences & Health - Focusing on patient value


The main objective of STZ is to capitalize on knowledge by stimulating the applied research with focus on patient value.

is commissioned by by thethe Life The Outlook Outlook is commissioned STZ ziekenhuizen . Sciences & Health innovation program.

Driven by the cluster and empowered by the the LSH STZMinistry stands of forEconomic the Dutch Affairs, association of tertiary medical hospitals. STZ program has theteaching objective to improve the members can be seenand as investment high care life sciences innovation hospital in providers and top referral climate the Netherlands. The centers. Outlook STZ plays an important role in applied is part of the four-year work plan.
medical research having the aim to provide effective and efficient care with focus on patient value.

Contact: Willem de Laat, MD, PhD Contacts: Annemiek Verkamman +31(0)71-3322033 Maarten Rook info@lifescienceshealth.com info@stz-ziekenhuizen.nl www.lifescienceshealth.com
www.stz-ziekenhuizen.nl

87 see also www.healthoutlook.nl

Value Based Healthcare Center Europe


Value Based Healthcare Center Europe works closely with Prof. Michael Porter from Harvard Business School on the concepts of value-based healthcare with the goal of making better decision for patient value.

The Outlook is supported by Value Based Health Care Center Europe

It is the vision and aim of the Value Based Health Care Center Europe to share key practices, our experiences and knowledge on Value Based Health Care to put Patient Value at the core.

Value Based Health Care Center Europe


Contacts: ir. Maarten Koomans +31(0)346-574942 www.vbhc.nl

88 see also www.healthoutlook.nl

About The Decision Group


The Decision Group is a niche strategy consulting firm founded in 1996 with a focus on the healthcare & life sciences industry.

The Outlook is created in cooperation with consulting firm The Decision Group. The Decision Group helps clients take better strategic decisions, using methods such as strategic dialogue and strategic alignment. The creation of the Outlook is supervised by prof. dr. Fred van Eenennaam & ir Maarten Koomans, managing partner of The Decision Group. Contacts: Prof. dr. Fred van Eenennaam, Ir. Maarten Koomans Kim Bruheim, MSc. Bogdan Toma, BA, BSc. +31(0)346-574942 info@thedecisiongroup.nl www.thedecisiongroup.nl

89 see also www.healthoutlook.nl

Appendix C Bibliography

90 see also www.healthoutlook.nl Rebke Klokke, Utrecht

Key documents (1/6)

Best practice hospitals


1. 2. 3. Chen, M. F. (2011). Interview Pharma Focus Reports. Clinical Trials Management System (CTMS) . (n.d.). Retrieved 10 06, 2011, from Mayoresearch: http://mayoresearch.mayo.edu/mayo/research/clinical-trialsmanagement-system/ ctr clinical research. (n.d.). Retrieved 10 06, 2011, from Sarasota memorial health care system: http://home.smh.com/sections/services-procedures/clinical_trialresearch/ctr_clinical_research.html

4.
5. 6. 7.

Hopkins, J. (n.d.). Johns Hopkins Medicine Clinical Trials. Retrieved 10 06, 2011, from http://www.hopkinsmedicine.org/quality/patients/clinic al_trials
Nederlandse Federatie van Universitair Medische Centra, Acute Zorg: Een beschrijving van het niet te plannen deel van de ziekenhuiszorg (2010), Utrecht, NL. Nederlandse Federatie van Universitair Medische Centra, At a glance: Facts and figures for the Netherlands University Medical Centers (2009), Utrecht, NL. Nederlandse Federatie van Universitair medische Centra, Bibliometric study on Dutch Academic Medical Centers 1998-2008 (2009), Utrecht, NL, p.6.

8.
9.

Nederlandse Federatie van Universitair Medische Centra, In n oogopslag: Feiten en cijfers over de Universitair Medische Centra 2009 (2009), Utrecht, NL.
Nederlandse Federatie van Universitair Medische Centra, Kwaliteitsborging van mensgebonden onderzoek (2010), Utrecht, NL, p.11-14.

10. Nederlandse Federatie van Universitair Medische Centra, Naar een goede waarde: Valorisatie in de Universitair Medische Centra van Nederland- Uitgangspunten voor vorm en regelgeving (2009), Utrecht, NL, p13, p15

11. Nederlandse Federatie van Universitair Medische Centra, Onderzoek onderzocht: een bibliometrische analyse van het onderzoek van de universitair medische centra (2004), Utrecht, NL
12. Nederlandse Federatie van Universitair Medische Centra, OOR-zaak en gevolg:Opleidingen in de zorg NFU-visiedocument (2005), Utrecht, NL, p. 3. 13. Nederlandse Federatie van Universitair Medische Centra, Patintveiligheid,de handen ineen (2006), Utrecht, NL.

14. Nederlandse Federatie van Universitair Medische Centra, Publieke functies van de UMCs in een marktomgeving (2006), Den Haag, NL, p. 39
15. Nederlandse Federatie van Universitair Medische Centra, Report on the research management of the University medical centers in the Netherlands (2005), p .13,15,16,17,23,28. 16. Nederlandse Federatie van Universitair Medische Centra, Tevredenheid gepeild (2005), Utrecht, NL

17. Nederlandse Federatie van Universitair Medische Centra, Trends in tevredenheid (2007/08) De tevredenheid van patinten van de acht Universitair Medische Centra (2008),Utrecht, NL.
18. Nederlandse Federatie van Universitair Medische Centra, Trends in tevredenheid (2003/2009):Samenvatting van het vierde onderzoek naar tevredenheid van patinten in Universitair Medische Centra (2010), Utrecht, NL.

91 see also www.healthoutlook.nl

Key documents (2/6)

Best practice hospitals


19. Nederlandse Federatie van Universitair Medische Centra, UMCs gespiegeld 2008: Resultaten van de basisset prestatie-indicatoren (2009),Utrecht, NL. 20. Nederlandse Federatie van Universitair Medische Centra, UMCs gespiegeld 2009 (2010),Utrecht, NL. 21. Nederlandse Federatie van Universitair Medische Centra, UMCs gespiegeld:Presentatie van de scores op de IGZ prestatie-indicatoren (2008),Utrecht, NL. 22. Nederlandse Federatie van Universitair Medische Centra, University Medical Centers in the Netherlands (2008), Utrecht, NL, p12, p39 23. Nederlandse Federatie van Universitair Medische Centra, Van vele markten thuis: de universitair medische centra in nederland Wat zijn ze, wat doen ze, wat willen ze, Utrecht, NL, p42. 24. Nederlandse Federatie van Universitair Medische Centra, Wetenschap gewaardeerd (2008), Utrecht, NL, p.17 25. Nederlandse Federatie van Universitair Medische Centra, Wetenschap gewaardeerd (2009), Utrecht, NL, p.17. 26. Nederlandse Federatie van Universitair Medische Centra, Zaaien en oogsten: Een profi leringsnota over onderwijs en onderzoek in de umcs(2010), Houten, NL, p.25, p29, p30, p33, p40. 27. Nederlandse Federatie van Universitair Medische Centra, Zeldzaam Gewoon: Grensverleggende geneeskunde voor topreferente patinten (2005), Utrecht. 28. Nederlandse Federatie van Universitair Medische CentraDenken, doen en delen: UMCs als regionale expertisecentra voor onderwijs & opleiding (2007,), Utrecht, NL, p. 3

29. Research & Clinical Trials - Cleveland Clinic, Clinical Connection. (n.d.). Retrieved 10 06, 2011, from Cleveland Clinic: www.clinicalconnection.com
30. Shaw C (2003) How can hospital performance be measured and monitored? Copenhagen, WHO Regional Office for Europe (Health Evidence Network report; http://www.euro.who.int/document/e82975.pdf, accessed 29 August 2003) 31. Sibley, C. (2011). Our performance. Retrieved 10 06, 2011, from Central manchester university hospitals: http://www.cmft.nhs.uk/research-and-innovation/ourperformance.aspx 32. Tidd, J., Bessant, J., & Pavitt, K. (2005). Case_studies. Retrieved 11 14, 2011, from Managing innovation: http://www.managinginnovation.com/case_studies/Karolinska%20Hospital.pdf

Universities
33. Daniele Fabbri, Silvana Robone, The geography of hospital admission in a National Health Service with patient choice: evidence from Italy, University of York, HEDG (Dec 2008) 34. Nicholas Bloom, Carol Propper, et al., The Impact of Competition on Management Quality: Evidence from Public Hospitals (Stanford University, Aug 2011)

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Key documents (3/6)

General hospital performance studies


35. Research & Clinical Trials - Cleveland Clinic, Clinical Connection. (n.d.). Retrieved 10 06, 2011, from Cleveland Clinic: www.clinicalconnection.com 36. Rijswijk-Trompert, L. (2011). Stakeholder opinions on the position of the Netherlands in conducting clinical drug trials. Nederland: Life sciences health, umcg, dutch clinical trial. 37. ScienceDaily, Hospitals That Participate In Clinical Trials May Provide Better Patient Care ( Mar. 25, 2008) 38. The Advisory Board Company, Clinical investments, How has hospital investment strategy evolved over time? (Aug 2011)

Dutch hospitals
39. De Vereniging Samenwerkende Topklinische Ziekenhuizen: 15 jaar STZ: Wat STZ-ziekenhuizen verbindt. (2011) Nederland, Utrecht.
40. De Vereniging Samenwerkende Topklinische Ziekenhuizen: Kengetallen Nederlandse Ziekenhuizen. (2009) Nederland, Utrecht. 41. De Vereniging Samenwerkende Topklinische Ziekenhuizen: STZ expertisecentra in beeld. (2011) Nederland, Utrecht. 42. De Vereniging Samenwerkende Topklinische Ziekenhuizen: STZ opnieuw in beeld. (2011) Nederland, Utrecht.

43. De Vereniging Samenwerkende Topklinische Ziekenhuizen: STZ Toelatings- en hervisitatiecriteria. (2011) Nederland, Utrecht.
44. De Vereniging Samenwerkende Topklinische Ziekenhuizen: STZ-ziekenhuizen in het Nederlandse ziekenhuislandschap. (2011) Nederland, Utrecht. 45. Leeuwen, van T. Noyons, E. Medina, C.C. Bibliometric analysis of STZ-hospitals. Leiden, Leiden University 2012 46. Nederlandse vereniging van ziekenhuizen. (2010). Retrieved 10 20, 2011, from ziekenhuis transparant: http://www.ziekenhuizentransparant.nl/toon.php?hm=11006&sm=11979&id=762

93 see also www.healthoutlook.nl

Key documents (4/6)

Healthcare management journals


47. Blendon, R., Schoe, C., DesRoches, C. M., Osborn, R., Zapert, K., & Raleigh, E. (2004). Confronting competing demands to improve quality: a five-country hospital survey. Health Affairs, 23(5);119-35. 48. Christensen, C. M., Grossman, J. H., & Hwang, J. (2009). The innovators prescription, a disruptive solution for health care. McGraw-Hill; New York. 49. Greg Nelson, Implementing Metrics Management for Improving Clinical Trials Performance, BeyeNetwork/ThotWave Technologies 50. Hospital Adoption of Innovation: The Role of Integration into External Informational Environments, John R. Kimberly, Journal of Health and Social Behavior, Vol. 19, No. 4 (Dec., 1978), pp. 361-373 51. Interorganizational Links and Innovation: The Case of Hospital Services, James B. Goes and Seung Ho Park,The Academy of Management Journal, Vol. 40, No. 3 (Jun., 1997), pp. 673-696 52. Organizational Innovation: The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations, John R. Kimberly and Michael J. Evanisko, The Academy of Management Journal, Vol. 24, No. 4 (Dec., 1981), pp. 689-713 53. Porter, M. (1996). What is Strategy? Harvard Business Review, November-December 1996: 59-78 54. Rhay-Hung Weng, Jin-An Huang, et al, Determinants of technological innovation and its effect on hospital performance, African Journal of Business Management Vol.5 (11), pp. 4314-4327, 4 June, 2011 55. Technological Adoption in Dynamic Environments: The Case of Not-for-Profit and For-Profit Hospitals, Journal article by James J. Hoffman, John G. Irwin, Lester A. Digman; Journal of Managerial Issues, Vol. 8, 1996 56. Vera A, Salge TO, The impact of research and development on hospital performance - an empirical analysis in the English hospital sector, Gesundheitswesen (Mar 2011) 57. Vera A, Salge TO,Hospital innovativeness and organizational performance: evidence from English public acute care. Health Care Manage Rev. 2009 JanMar;34(1):54-67. 58. Vincent K. Omachonu, Norman G. Einspruch, Innovation in Healthcare Delivery Systems: A Conceptual Framework The Innovation Journal: The Public Sector Innovation Journal, Volume 15(1), 2010, Article 2.

94 see also www.healthoutlook.nl

Key documents (5/6)

Healthcare policy institutes


59. Agency for Healthcare Research and Quality. Framework for Considering Study Designs for Future (2011), Rockville, United States, p.10,11. 60. Agency for Healthcare Research and Quality. Project Title: Comparative Effectiveness of Screening for Methicillin-Resistant Staphylococcus Aureus (MRSA) (2011), Rockville, United States, Published online: www.effectivehealthcare.ahrq.gov 61. Agency for Healthcare Research and Quality. Project Title: Public Reporting as a Quality Improvement Strategy: A systematic review of the multiple pathways public reporting may influence quality of health care (2011), Rockville, United States, Published online: www.effectivehealthcare.ahrq.gov

62. Australian government, Clinically competitive: boosting the business of clinical trials in Australia (2011)
63. Chief Scientist Office: Scottish Executive Health Department, Scottish exexutive health department research governance framework for health and community care. p. 8/9 64. Ministry of Health Welfare and Sports: Here you work safely or you dont work here at all (2004) Den Haag, Nederland.

65. National Quality Forum: Measurement Framework: Evaluating Efficiency Across Patient-Focused Episodes of Care (2009) Washington, DC, p.8
66. National Quality Forum: National voluntary consensus standards for patient safety measures, first report: a consensus report (2010) Washington, DC 67. National Quality Forum: The ABCs of Measurement, Washington, DC 68. Seow H, Snyder CF, Mularski RA, et al. A framework for assessing quality indicators for cancer care at the end of life. J Pain Symptom Manage 2009 Dec;38(6):903-12.p.13 69. Socialstyrelsen: Open Comparison and Assessment 2009 Cardiac Care, Ordfrrdet AB. 70. Socialstyrelsen: Quality and Efficiency in Swedish Health Care Regional Comparisons (2010), Ordfrrdet AB, p. 300 71. Socialstyrelsen: Quality and Efficiency in Swedish Health Care Regional Comparisons (2008), Ordfrrdet AB.

72. Socialstyrelsen: Quality and Efficiency in Swedish Health Care Regional Comparisons (2009), Ordfrrdet AB.
73. World Health Organization, Measuring hospital performance to improve the quality of care in Europe: a need for clarifying the concepts and defining the main dimensions, Report on a WHO Workshop Barcelona, Spain, 10-11 January 2003 74. World Health Organization, The World Health Report 2000, Health Systems: improving performance (2000) Geneva, Switserland

95 see also www.healthoutlook.nl

Key documents (6/6)

Healthcare policy institutes


75. Benthem, B. v. (2010, 09 14). Trend_in_prevalentie_van_ziekenhuisinfecties_in_Nederland_2007_2009. Retrieved 10 20, 2011, from Het Rijksinstituut voor Volksgezondheid en Mileu (RIVM):http://www.rivm.nl/Bibliotheek/Algemeen_Actueel/Uitgaven/Infectieziekten_Bulletin/Archief_jaargangen/Jaargang_21_2010/Nummers_jaargang_21/Septe mber_2010/Inhoud_september_2010/Trend_in_prevalentie_van_ziekenhuisinfecties_in_Nederland_2007_2009

76. De Centrale Commissie Mensgebonden Onderzoek: Onderzoek met proefpersonen 2006 2010, jaarverslag 2010, Den Haag, Nederland
77. Halbertsma, R. (2008). Kwaliteit van zorg & marktwerking: Een overzicht van de economische literatuur. Utrecht: Nederlandse zorgauthoriteit. 78. Inspectie voor de gezondheidszorg: Kwaliteitsindicatoren 2012 (2011) Utrecht, Nederland 79. Inspectie voor de gezondheidszorg: Veiligheidsindicatoren ziekenhuizen (2010) Utrecht, Nederland 80. Mansley, Mark. Health and safety indicators for institutional investors. United Kingdom: Health and safety executive, 2002. http://www.hse.gov.uk/revitalising/csr.pdf. 81. Ministry of Health Welfare and Sports: Health consumer powerhouse: 2005 EuroHealth Consumer Index (2005) 82. Ministry of Health Welfare and Sports: ICT in Dutch Healthcare: An International Perspective (2006) Den Haag, Nederland.

83. Nederlandse Zorgautoriteit (NZA) : Marktscan Medisch specialistische zorg (2011) Utrecht, Nederland
84. Preventie, Ziekte & Zorg: medische technologie . (sd). Opgeroepen op 10 20, 2011, van Het rijksinstituut voor volksgezondheid en milieu: Http://www.rivm.nl/Thema_s/Preventie_Ziekte_Zorg/Medische_technologie 85. Raad voor de volksgezondheid en zorg: Ruimte voor arbeids-besparende innovaties in de zorg door slimmer werken meer kwaliteit met minder mensen (2010) Den Haag, Nederland. 86. Translating Clinical Trials into Practice, Robert M. Califf, MD, Duke University Medical Center, Duke Clinical Research Institute, Durham, North Carolina (July. 27, 2005) 87. WIP richtlijn handhygiene. (sd). Opgeroepen op 10 20, 2011, van Het Rijksinstituut voor Volksgezondheid en Mileu: http://www.rivm.nl/Bibliotheek/Professioneel_Praktisch/Richtlijnen/Infectieziekten/WIP_Richtlijnen/Actuele_WIP_Richtlijnen/Ziekenhuizen/WIP_richtlijn_Handhygi ne_ZKH 88. WIP-richtlijn Bloedcontact . (sd). Opgeroepen op 10 20, 2011, van het rijksinstituut voor volksgezondheid en milieu : http://www.rivm.nl/Bibliotheek/Professioneel_Praktisch/Richtlijnen/Infectieziekten/WIP_Richtlijnen/Actuele_WIP_Richtlijnen/Ziekenhuizen/WIP_richtlijn_Bloedconta ct_ZKH 89. World Health Organization, WHO Draft Guidelines for adverse event reporting and Learning Systems (2005) Geneva, Switserland

96 see also www.healthoutlook.nl

Appendix D Consulted experts and organizations

97 see also www.healthoutlook.nl Rebke Klokke, Utrecht

Consulted experts (1/2)


The help and insights of many cluster experts were essential in realizing the Dutch Health Outlook 2013.

First Name Bianca Bart Bibi Geke Frank

Last Name Baten Berden Blijham Blok Bosch

Bianca Richard Angelique Joep Lea M Cecile Ingeborg


Astrid Willem Norbert Niels Bernt Silke

Boxma Brohet Dierick Dille Dijksman Duindam Dusseldorp, van Duin-Outmaijjer, van Geerlings Groenewegen Gorp, van Grimm Groot, de

Position Trial cordinator Voorzitter raad van bestuur Kwaliteitsmedewerker Wetenschap Cordinator medische vervolgopleidingen en wetenschap 1. President, 2. Lid bestuur, 3. MD PhD Research Coordinator Head of Department Scientific Research Implementatiefellow Manager R&D Cordinator wetenschapsbureau, epidemioloog Teamcordinator Dialys Hoofd Kennis- en Informatiecentrum Wetenschapsfunctionaris Voorzitter raad van bestuur Directeur Business Intelligence Business Specialist Cordinator Research Leerhuis Projectmedewerker van de Onderzoeksschool

Organization Rijnstate Ziekenhuis St. Elisabeth Ziekenhuis Medisch Centrum Alkmaar Reinier de Graaf Groep 2. Nederlandse Internisten Vereninging 2. DCTF 3. Rijnstate Ziekenhuis Maasstad Ziekenhuis Spaarne Ziekenhuis, Kennemer Gasthuis Catharina Ziekenhuis Isala Klinieken Onze Lieve Vrouwe Gasthuis St. Antonius Ziekenhuis Nieuwegein Medisch Centrum Leeuwarden Meander Medisch Centrum Medisch Centrum Haaglanden STZ VGZ Atrium Medisch Centrum Sint Lucas Andreas Ziekenhuis

98 see also www.healthoutlook.nl

Consulted experts (2/2)


The help and insights of many cluster experts were essential in realizing the Dutch Health Outlook 2013.
First Name Diana Mark Judith Henk Ide Hedi Harrie Pieter Hedwig Pieternel Dana Marc Maarten Martin Hedwig Henk Last Name Grootendorst Houdenhoven, van Hegeman Hendrix Heyligers Kan, van Kemna Kievit Neefs Pasker Ploeger Rinkes Rook Schipperus Slot Sluiter Position Coordinator wetenschap en senior epidemioloog Lid raad van bestuur Trialcoordinator / Projectmanager Directeur Brabant Medical School Hoogleraar aan de Faculty of Health Medicine and Life Sciences van de Universiteit van Maastricht Directiesecretaresse Organization MC Haaglanden HagaZiekenhuis Rijnstate Ziekenhuis St. Elisabeth Ziekenhuis Atrium Medisch Centrum STZ NVZ Medisch Centrum Alkmaar STZ Meander Medisch Centrum STZ Rijnstate Ziekenhuis STZ HagaZiekenhuis Landsteiner Instituut (MCHaaglanden) 1. Deventer Ziekenhuis 2. Deventer Ziekenhuis 3. STZ Jeroen Bosch Ziekenhuis Gelre Ziekenhuis St. Antonius Ziekenhuis 1. Linneaeusinstituut 2. Spaarne Ziekenhuis Jeroen Bosch Ziekenhuis HagaZiekenhuis Onze Lieve Vrouwe Gasthuis

Willy Peter Paul Reinier Inge Rimke Margot

Senior beleidsadviseur Hoofd medische educatie en research support Seniorsenior beleidsadviseur opleiding en onderzoek Science Officer Communicatie Manager Wetenschap en Kennis Voorzitter bestuur Stafbestuurder, hematoloog Directeur 1. Internist-nefroloog 2. Opleidingscoordinator 3. Bestuurslid Spaan Voorzitter raad van bestuur Spronk Intensive care arts Nat, van der Senior Advisor to the Board of Directors Veenhoven 1. Medisch manager 2. Kinderarts Veltman Staffunctionaris wetenschapsbureau Vos Wetenschapscordinator Wermeskerken, van Research Coordinator

99 see also www.healthoutlook.nl

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