Manual Ear 3 PDF

The Ear User Manual
(REVISION 3.0)
27 April 2010
Published by: MYLAPS B.V. Havenweg 15 6541 AD Nijmegen The Netherlands 2010 No part of this document may be reproduced by any means without the written consent of the publisher. Whilst every care has been taken to ensure that the information in this document is correct, no liability can be accepted by MYLAPS for loss, damage or injury caused by any errors or omissions in this document.
Manual rev.
(Revision 1.0) (Revision 2.0) (Revision 2.0.1) (Revision 3.0)
Software rev.
Date
17/10/03
Amendments This is the first version of this manual Manual converted to Framemaker and updated to include new features in software version 4.6 Specifications updated New MYLAPS template and minor textual changes
(Revision 4.6) (Revision 4.6) (Revision 5.2)
07/7/09 28/8/09 27/4/10
Page 2 of 74
The Ear User Manual (Revision 3.0)
TABLE OF CONTENTS
TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.1 Scope of this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.2 How to use this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.1 General safety responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2 Warnings and cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 PHYSICAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3.2 The Ear processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3.2.1 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 FUNCTIONAL DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4.1 Basic principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4.1.1 Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 4.1.2 Slave and Master ears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 4.2 System controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 4.2.1 Operator control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 4.2.2 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 4.2.3 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 4.2.4 RDR (Readers) button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 4.2.5 LOCK (View and lock function) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.2.6 MDM (Modem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4.2.7 GUN (gun and gun times) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4.3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.3.1 TIME (and File) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.3.2 CLRF (Clear File) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 4.3.3 DELF (Delete File) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4.3.4 TBSC (Time between same chip) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4.3.5 FIXM (Fixed master) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4.3.6 DESK (Desk reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 4.3.7 WRLS (Wireless Clock Sync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 4.3.8 EMI and battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 4.3.9 S_TM (Time Machine). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 4.3.10 AUTO (Automatic). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 4.3.11 AUX (Auxiliary settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4.3.12 DMPE (Dump Ear data) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4.3.13 DMPR (Dump reader data) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 4.4 Data Retrieval and communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 4.4.1 CCNet Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 SETUP AND REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 5.1 Setup The Ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 5.1.1 Synchronize time in Master and Slave systems . . . . . . . . . . . . . . . . . . 36 5.2 Removal and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 6.1 New file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 6.2 Gun . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 6.3 Connect external battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 6.4 Retrieve data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 6.4.1 RS232 - direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 6.4.2 RS485 - direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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6.4.3 Ethernet cable - direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 6.4.4 Ethernet cable - via CCNet Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6.4.5 GSM - dial in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 6.4.6 GSM - via CCNet Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 6.4.7 External Modem - dial in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 6.4.8 External Modem - call out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 7.1 Periodic maintenance schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 7.2 Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 7.3 Charge battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 7.4 Check/Update software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 7.4.1 Ear firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 7.4.2 Network card (IPC) BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 7.4.3 Network card (IPC) firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 7.5 Remove/replace SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 7.6 Replace battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 8.1 Troubleshooting principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 8.2 Start up problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 8.3 EMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 8.4 Network/Communication problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8.4.1 No network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8.4.2 No communication with controller(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8.4.3 Blinking network LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8.5 Errors during operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8.5.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
APPENDICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Appendix 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Appendix 2: CE Declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
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LIST OF FIGURES
Figure 3.1 Figure 3.2 Figure 3.3 Figure 4.1 Figure 4.2 Figure 4.3 Figure 4.4 Figure 4.5 Figure 4.6 Figure 4.7 Figure 4.8 Figure 4.9 Figure 4.10 Figure 4.11 Figure 4.12 Figure 4.13 Figure 4.14 Figure 4.15 Figure 4.16 Figure 4.17 Figure 4.18 Figure 4.19 Figure 4.20 Figure 4.21 Figure 4.22 Figure 4.23 Figure 4.24 Figure 4.25 Figure 4.26 Figure 4.27 Figure 4.28 Figure 4.29 Figure 4.30 Figure 4.31 Figure 4.32 Figure 4.33 Figure 4.34 Figure 4.35 Figure 4.36 Figure 4.37 Figure 8.1 Figure 8.2 Figure 8.3 Ear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The Ear processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Ear connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Preferred setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Master/Slave screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Operator control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 RDR screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 RDR screen (version option) . . . . . . . . . . . . . . . . . . . . . . . 15 LOCK screen (file and chip info). . . . . . . . . . . . . . . . . . . . . 16 LOCK screen (error info) . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Ear modem connection points . . . . . . . . . . . . . . . . . . . . . . 17 MDM screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 MDM screen for Network . . . . . . . . . . . . . . . . . . . . . . . . . . 18 MDM screen for PC=232 . . . . . . . . . . . . . . . . . . . . . . . . . . 19 MDM screen for PC=232 . . . . . . . . . . . . . . . . . . . . . . . . . . 20 MDM screen for PC=232 . . . . . . . . . . . . . . . . . . . . . . . . . . 20 GUN screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 GUN_SHOT# screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 INC_FILE screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 RESET_GUN screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Menu screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Time/File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CLRF menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 DELF menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 TBSC menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 FIXM menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 DESK menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Example of chip detected by Desk Reader . . . . . . . . . . . . 27 WRLS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 EMI (battery) screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 EMI status screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Battery status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 S_TM menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Auto menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Aux menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 DMPE menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 DMPR menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Error message on control screen . . . . . . . . . . . . . . . . . . . . 65 Error LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 AUX pin settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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1
1.1
INTRODUCTION
Scope of this manual
This manual is intended for operating, maintenance, and supervisory personnel and provides information on installing, operating, and maintaining The Ear. The manual is divided into the following sections: Introduction - (this section) Safety (page 7): describes all safety aspects required when working with MYLAPS ChampionChip equipment Physical description (page 8): physical descriptions of major components in The Ear Functional description (page 10): functional descriptions of The Ear Setup and removal (page 33): site preparation, installation, and connecting power supply and data cables among the components (also how to remove and store The Ear if required) Operation (page 40): how to start up, run, and shut down The Ear Maintenance (page 53): instructions on how to maintain and repair the equipment. Contains sub-sections for periodic maintenance schedules and corrective maintenance procedures Troubleshooting (page 62): tables with potential problems, causes and solutions Appendices (page 69): contain unit specifications and CE declaration form
1.2
How to use this manual

This manual is designed to be used in electronic and printed form. Cross references in the online version can be clicked to go directly to the referenced item. Navigation can be done with the bookmarks and/or the table of contents, which contains live links. Page numbers are also provided for ease of use with printed copy. Before installing, operating or maintaining your The Ear for the first time, always read section 2 Safety on page 7 to familiarize yourself with the safety aspects of this manual and your system. To identify individual components, read 3 Physical description on page 8. For an explanation of how the unit works, read 4 Functional description on page 10. Read both 5 Setup and removal on page 33 and 6 Operation on page 40 completely to overview the steps required to setup and run the unit. Refer to 8 Troubleshooting on page 62 to find solutions to setup/operating problems. When performing scheduled maintenance on The Ear, use 7.1 Periodic maintenance schedules on page 53 to view the schedules and find the required maintenance procedures. Corrective maintenance is guided from the tables in section 8 Troubleshooting on page 62. Refer to the Appendices on page 69 for an overview of the technical specifications.
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SAFETY
This section describes all safety aspects required when working with MYLAPS ChampionChip equipment. The safety aspect can relate to potential equipment damage or to danger to personnel working with this equipment or in the vicinity. When installing, operating or maintaining equipment, closely follow the prescribed instructions in this manual, and use common sense at all times If ever in doubt about how to do a job or task safely, always ask for assistance
2.1
General safety responsibilities

High voltages, thermal and stored energy hazards are present in MYLAPS ChampionChip systems. Therefore, pay special attention to safety when operating and maintaining each system, including: Meet all applicable codes, laws and field regulations Read and understand each item in this manual and follow the installation, operator and maintenance procedures exactly Always use the correct tools for the job Take recommended precautionsnever take short cuts
FCC Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.
2.2
Warnings and cautions

The following alerts are used in this manual: WARNINGS alert users of potentially dangerous situations. CAUTIONS alert users of potential equipment damage. Warnings and cautions in this manual, are indicated by: an icon the text WARNING or CAUTION a textual description, which states the hazard and how to avoid it. This manual uses the following icons to highlight safety aspects:
General Caution or Warning
ESD (Electro Static Discharge)
Dangerous Voltage
These same icons are attached to The Ear at appropriate locations to warn of the safety aspect.
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3
3.1
PHYSICAL DESCRIPTION
Introduction
The Ear is a part of the MYLAPS ChampionChip timing concept for sports where accuracy and simple setup is needed. The Ear is portable and is designed for battery operation during outdoor sports events. The Ear system consists of the following components (see numbered items in Figure 3.1):
(1) Processor in a sturdy Pelican case with built-in antenna in cover - see 3.2 The
Ear processor on page 9 for details
(2) Power cable - 100 to 240 VAC (3) Torque screwdriver (Torx T10) (4) Instruction label for unpacking rain cover (5) Serial cable (null modem) with RS232 connectors for communication with a
computer; length of cable = 1.8 m (6 ft)
(6) Antenna for modem connector; length of cable = 3 m (10 ft) (7) Plastic rain cover This Ear User Manual (not shown)
Figure 3.1 Ear components

In addition, the following components can be ordered from MYLAPS as options for further expanding the Ear system (see the contact information on back page): 12 VDC cable with battery terminals an RS485 data communication interface cable optocoupler when connecting via an RS485 cable Additionally, you can purchase a SIM card from your local provider (this will depend on your country and GSM cellular provider). See Appendix 1 Specifications on page 70 for complete specifications of The Ear components.
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3.2
The Ear processor
1 3 2
Figure 3.2 The Ear processor

1 Serial cable (RS232 con3 Accessory pouch 4 Accessory pouch for rain 5 Connectors (see
nectors)
3.2.1 Connectors on page 9) (see 4.2 System controls on page 13)
2 Accessory pouch for exter-
nal GSM antenna
cover and Torx T10 screwdriver
6 Control panel and screen
3.2.1
Connectors
Figure 3.3 Ear connectors

1 Modem antenna connector 4 RS232 connector 7 12 VDC connector port for
external battery (with status LED) (with status LED)
2 Controller (Digibox) con-
nector
5 Ethernet connector port
(with status LED)
8 100/240 VAC connector port 9 Power ON/OFF switch
3 RS485 connector
6 Connector port (not used)
Page 9 of 74
4
4.1
FUNCTIONAL DESCRIPTION
Basic principle
Every participant in a MYLAPS timed event carries a registered Champion chip. When this chip passes a timing system antenna, the chip will be charged by magnetic fields and emit a unique code to identify itself and register the time it passed. A controller (e.g. Digibox 2) attached to the antenna reads the data collected from the antenna and assigns the code of the chip with the registered time. The Ear operates one or more controllers and antenna mats and is responsible for: Controlling the antennas on the road and switching the magnetic field on and off to charge chips Keeping accurate time Data collection and storage (chip codes and times) Connecting the controllers to a central computer Record a gunshot start so that all MYLAPS equipment can use this same start time as the official time Passing data from the controllers to a central results computer via a direct serial line or via internet (GSM) Filtering double chip codes from multiple readers In addition: Multiple (slave) Ears can listen and synchronize their times (via a wireless connection) to one master Ear before an event - see 4.1.2 Slave and Master ears on page 12 The Ear can be used as a DeskReader to record the 7-digit character code transmitted by the chips - see 4.3.6 DESK (Desk reader) on page 27 An antenna built into the cover of the Ear case has four functions: Receiver for the synchronizing function Transmitter when the Ear is in position as a fixed Master Receive and transmit antenna for wireless clock setting Desk reader for scanning chips for data entry
NOTE: The cover can be adjusted to increase the maximum signal strength between the master and slave - see signal display in 4.1.2 Slave and Master ears on page 12
See Figure 4.1 for the preferred setup of two Ears (master and slave) in combination with 2 controllers and 2 sets of antenna mats (main and backup).
Page 10 of 74
Champion chip
Main Antenna mats
Backup Antenna mats
Controller
Controller
The Ear
The Ear
Figure 4.1 Preferred setup
4.1.1
Date and time

The Ear internal clock is extremely accurate when recording timing data. It can be set in 4 different ways: Manually using the menu selection TIME - see 4.3.1 TIME (and File) on page 24 Wireless synchronizing using a Master Ear - see 4.3.7 WRLS (Wireless Clock Sync) on page 28 Using a connected Time Machine - see 4.3.9 S_TM (Time Machine) on page 29 Using a laptop and the program ReadLite - see 5.1.1 Synchronize time in Master and Slave systems on page 36
Page 11 of 74
4.1.2
Slave and Master ears

When initially powered up, the Ear checks for other activated Ears located within 1 meter (3 ft) proximity, and synchronizes to them as a "Slave". If no other activated Ears are detected, the Ear automatically becomes a "Master" and is thus the sole operating system.
NOTE: A slave Ear can also synchronize on the signal from the antenna mat from another Ear controlled controller as long as the proximity is also within 1 meter (3 ft)
When two or more Ear systems are used to gather data, one ear will need to be individually assigned as fixed master - see 4.3.5 FIXM (Fixed master) on page 26. The other Ear(s) in close proximity then become slave by default. See Figure 4.2 for an example of the screen displays for master/slave.
----Master--Fixed Master S
the number of blocks shows the amplitude of the signal to the slave; an X shown instead of an S means an incorrect sync moment
Figure 4.2 Master/Slave screens

Once set as master or slave, the Ears automatically organize the hierarchical distribution of data and synchronisation as follows: 1. The master system starts transmitting a charge pulse: when master, only via the controller when fixed master, also via the internal antenna 2. The slave Ear picks up this pulse, and when the signal is steady and present, the slave system also starts its charge pulse.
NOTE: Because both systems must stop at the same time, the slave charge pulse is 4 ms smaller than the master charge pulse (26 ms).
3. 4. 5. After 30 ms, both systems stop simultaneously. The chip detects when both systems stop transmitting their charge pulse. The chip starts transmitting its code to the receive antennas.
See 5.1.1 Synchronize time in Master and Slave systems on page 36 for how to synchronize the time between a system with master and slave Ears.
CAUTION
Data loss Incorrect synchronization and hierarchy. When two or more Ears are used to gather data, always assign one Ear as the fixed master, and place the other Ears nearbythis Ear.
Page 12 of 74
4.2
4.2.1
System controls
Operator control panel
1 5 2
4 6
Figure 4.3 Operator control panel
Control 1 2 3 4 Master LED Slave LED Reader LED On/Off and battery status LED
Function Indicates that the Ear is Master or Fixed Master Indicates that the Ear is Slave Indicates that commands are sent to the Reader(s) This LED glows if the Ear is on, and changes color to show the battery status: green: the battery is fully charged yellow: the battery is running low red: the battery is too low and needs charging
5 6 7
Display Keyboard Error
This 80-character (2 x 40) backlit display shows Ear status and menu selections (see 4.2.2 Main Screen on page 14) 12-button keypad for accessing and navigating in menu selections and assigning commands (see 4.2.3 Keyboard on page 14) This LED glows if The Ear is in an error state (see 8 Troubleshooting on page 62)
Table 4.1 Controls and their functions
Page 13 of 74
4.2.2
Main Screen
1 2 3
Figure 4.4 Main screen

1 Reserved for received com-
munication strings - see 4.4 Data Retrieval and communication on page 32 messages and Ear identification
4 Last detected chip code
7 Number of detected chips in
file (max is 65000)
2 Reserved for status/error
5 Reader/Antenna informa-
tion of last detection
8 Reserved for synchronisa-
tion status (see 4.1.2 Slave and Master ears on page 12)
3 Race clock
6 The Ear file (e.g. 01)
4.2.3
Keyboard
10
11
12
Figure 4.5 Keyboard

1 Press to access the Menu 5 Press to view file or error 9 Press to enter the modem con-
selections - see 4.3 Menu on page 22
contents - see 4.2.5 LOCK (View and lock function) on page 16 the Menu selections and change settings menu - see 4.2.7 GUN (gun and gun times) on page 21
nection settings - see 4.2.6 MDM (Modem) on page 17
2 Press to navigate within
menu selections and/or change settings information - see 4.2.4 RDR (Readers) button on page 15
10 Press to escape from a menu or
remove error messages
3 Press to display the reader
7 Press to enter the GUN
11 Press together with LOCK to
lock keyboard (press again with LOCK to unlock keyboard) Also used as quick key to navigate in menus
the Menu selections and change settings
the Menu selections and change settings
12 Press to confirm a menu selec-
tion or command
Page 14 of 74
4.2.4
RDR (Readers) button

This button is used to display the reader status. See following example screen.
1A =1B= ........ 12345678 ...... 1A DIGIBOX RDR :12345678 Bat: --5 6 7 Figure 4.6 RDR screen
1 Box 1 (e.g. Digibox 1A is
connected)
4 Box 4 (e.g. no readers con-
nected)
7 Readers in selected con-
troller
2 Box 2 (e.g. Digibox 1B is
connected and has EMI) connected)
5 Current controller selected
to view status
8 Battery charging status
(here shown as half full)
3 Box 3 (e.g. Yellow box is
6 Type of selected controller
An asterisk (*) moves across the screen to show which reader is currently being read. The range of readers, if set, is shown with >>>...<<< - see 4.3.5 FIXM (Fixed master) on page 26 for how to set this.
NOTE: If interference is detected at one of the antennas, that reader number will be shown within '=' (e.g. =1B= as shown in example above). NOTE: If you press ENT in this screen, the software version of the selected Box or reader will be displayed.
For the status check, use the up/down arrow buttons at position (5) to select a different controller. The options possible at position (6) above are: Controller name, readers and battery (as shown in Figure 4.6) Data reader version - (as shown in Figure 4.7 below) Controller Buffers Clear RDR Buffers
1A =1B= ........ 12345678 ...... 1B Version:DRDR:2 TMS:9.5 AVR:2.72 OK

1 2 3 Figure 4.7 RDR screen (version option)
1 Selected Data Reader (e.g. 2) 2 Version info 3 Readers status
Page 15 of 74
4.2.5
LOCK (View and lock function)

This button can be used to view an individual file/chip status (see 4.2.5.1 View file/chip on page 16), or to scroll through any error messages present (see 4.2.5.2 View errors on page 16).
NOTE: Alternatively, use the LOCK key (pressed simultaneously with the ALT button) to lock the keyboard; unlock the keyboard by simultaneously pressing LOCK and ALT again. 4.2.5.1 View file/chip
FILE: 02 Busy 00234 ViewChip#:00234 DX9MM5T 015:45:35.55 005F 00050605017A:

5 6 Figure 4.8 LOCK screen (file and chip info)
1. 2. Make sure that FILE is displayed on the top left (1) of the screen (if not, use the up/down arrows to select FILE). Use the right arrow to move to the file number (see (2) above) and use the up/down arrows to select and view the available files. The file information shown at (3) is Busy or Used, and the number of chips in the file. Use the right arrow to go to ViewChip - see (4) above, and use the up/down arrows to change the memory location where the chip is stored. The chip info at each selected memory location is shown on the bottom line: chip number (5) chip time (6) antenna information (7)
3.
4.2.5.2 View errors

1. Make sure that ERROR is displayed on the top left of the screen (if not, use the up/down arrows to select ERROR). See following figure:
ERROR: Total:00005 DX9MM5T 015:45:35.55

3 4
ViewErrs#:00004 0090 00050 03
Figure 4.9 LOCK screen (error info)
Page 16 of 74
2. 3.
Here you can see the total number of errors (1) and the current error information. Use the right arrow to go to View error (2) and use the up/down arrows to select and view a specific error. The information for the selected error is shown on the bottom line, including: error code (3) - see 8.5.1 Error codes on page 66 the time (4) that the error occured
4.2.6
MDM (Modem)
This button is used to assign the modem connection settings for The Ear. The choice is dependent on which connection is currently used - see following figure:
Figure 4.10 Ear modem connection points

(1) Network - for wireless connection to a network via GSM (for infinite distances) (2) AUX=485 - the Aux Port for direct connection using an AutoPatt cable (for long distances <500 meter (<1640 ft)) (3) PC=232 - the computer RS232 out port for direct connection using a null modem cable (for short distances <15 meter (<50 ft)) (4) Network - a direct network connection using an ethernet cable (for infinite distances)
NOTE: There is also an optional built-in TriBand modem

1. When first entering the MDM screen, use the up/down arrows to select the appropriate modem selection in the top left corner of the screen.
Network
Figure 4.11 MDM screen The following choices are available:
Network - see 4.2.6.1 Network on page 18 AUX=485 - see 4.2.6.3 AUX=485 on page 20 PC=232 - see 4.2.6.2 PC=232 on page 19 TriBand - see 4.2.6.4 Triband on page 20
Page 17 of 74
4.2.6.1 Network 1
Network Get_Stat
2
Mode=Readlite Direct
Figure 4.12 MDM screen for Network
Use the arrow buttons to assign the following settings for this modem connection: (1) Mode of data retrieval
Readlite Direct (see 6.4.3 Ethernet cable - direct on page 46) Dial in (see 6.4.7 External Modem - dial in on page 51) Ethernet2 Srvr (see 6.4.4 Ethernet cable - via CCNet Server on page 48) PPP 2 Server (see 6.4.6 GSM - via CCNet Server on page 50) NOTE: Dial in and PPP 2 Server only apply if the Ear has a built in modem, and if modem is connected to Ear network port (this is the default; see 4.2.6.4 Triband on page 20)
(2) Action (actual list of actions depends on setting at (1))
Get_Stat: show status of current connection Get_Vers: get version number of the IPC firmware (i.e. 'Inet3 009h') Set Port1: set port number to connect to (e.g. '49505'); use with Serv1 address Get Port1: get current configured port number Set Port2: set alternative port number to connect to (e.g. '49505'); use with Serv2
address
Get Port2: get current configured alternative port number Set_Serv1: set Server address to connect to (e.g. 'server1.mylaps.net'); use with
Port1 number. If connection to Serv1:Port1 fails, it will alternatively try Serv2:Port2
Get_Serv1: get current configured address Set_Serv2: set Server address to connect to (e.g. 'server2.mylaps.net'); use with
Port2 number. If connection to Serv2:Port2 fails, it will alternatatively try Serv1:Port1
Get_Serv2: get current configured alternative address Set_Passw: set the password as required by the ISP (e.g. 'p') Get_Passw: get current configured password Set_User: set the Name as required by the ISP (e.g. 'n') Get User: get current configured user Set_APN: set the APN as required by the ISP (e.g. 'internet') Get_APN: get current configured APN Get_MAC: get MAC address of the Ear Set_IP: set the IP number to use on the Ethernet connector. Get_IP: get current used IP number
Using this function is described further in 6.4 Retrieve data on page 43.
Page 18 of 74
4.2.6.2 PC=232
PC=232 9600 TestMdm Tel#1: 0695094501 CPIN=000 RT:0 DT:1

3 4 5 Figure 4.13 MDM screen for PC=232
Use the up/down arrow buttons and ENT to assign the following settings for this modem connection: (1) Baud rate
2400 4800 7200 9600 19200 38400 (recommended)

(2) Assign command (apply only if the Ear RS232 port is connected to an external modem):
TestMdm: Sends AT< to the modem; Answer is OK HangUp: Ask modem to hang up PickUp: Ask modem to pick up Set PIN: Send PIN to modem as set at (5) No Flow: Turn off flow control on modem DIAL#1: Dial number as set at (3) TEL#1 DIAL#2: Dial number as set at (3) TEL#2 DIAL#3: Dial number as set at (3) TEL#3 InitMdm: Initialize the modem Ech=Off: Set echo to off Echo=On: Set echo to on Signal=: Ask modem for current signal level SaveSet: Save the settings in the modem CMND1->: Send command to modem as set at (3) CMND1 CMND2->: Send command to modem as set at (3) CMND2 CMND3->: Send command to modem as set at (3) CMND3 Providr: Ask modem for current provider MdmName: Ask modem for modem name UsaBand: Set the band width to USA settings (only for Motorola modems) EurBand: Set the band width to European settings Java ON: Reserved JavaOFF: Reserved
Page 19 of 74
(3) Assign here a predefined phone/command/owner number or name at (4)
Phone: Reserved Tel#1: Predefined Phone number 1 Tel#2: Predefined Phone number 2 Tel#3: Predefined Phone number 3 CMND1: Predefined modem command 1 CMND2: Predefined modem command 2 CMND3: Predefined modem command 3 Owner: Use arrow buttons to enter your name (e.g. BRIAN)
(5) CPIN:0000 - use the arrow buttons to enter here the SIM card security number of a GSM (6) RT:0 - use the arrow buttons to enter here the RTS setting of the PC=232 Port (7) DT:0 - use the arrow buttons to enter here the DTR setting of the PC=232 Port Using this function is described further in 6.4.1 RS232 - direct on page 44.
4.2.6.3 AUX=485 1 2
AUX=485 38400 TestMdm Tel#1: 0695094501 CPIN=000 RT:0 DT:1

Except for the baud rate (which is permanently set to 38400), this modem connection has a choice of the same settings as for the PC=232 modem connection - see 4.2.6.2 PC=232 on page 19.
4.2.6.4 Triband 1 2
Triband TestMdm Cmnd1: 0695094501 CPIN=000 RT:0 DT:1

The settings here only apply if the Ear has a built in modem, and this modem is connected (internally hard wired) directly to the Ear Triband port.
NOTE: An internal modem is connected by default to the Ear network port to allow the Ear to use the modem to make internet connections.
Except for baud rate, this modem connection has a choice of the same settings as for the PC=232 modem connection - see 4.2.6.2 PC=232 on page 19.
Page 20 of 74
4.2.7
GUN (gun and gun times)

When first entering the GUN screen, use the up/down arrows to select the appropriate Gun selection in the top left corner of the screen.
GUN_SHOT#
Figure 4.16 GUN screen The following choices are available:
GUN_SHOT# - to view/enter gun times - see 4.2.7.1 GUN_SHOT# on page 21 INC_FILE= - to generate a new file at a gunshot signal - see 4.2.7.2 INC_FILE= on page 22 RESET_GUN - to reset/remove all gun times - see 4.2.7.3 RESET_GUN on page 22
4.2.7.1 GUN_SHOT#
GUN_SHOT#:01 Keyboard
5
012:30:02.35 000:00:03.10
6 Figure 4.17 GUN_SHOT# screen
012:30:05.45 Press [ENT]

7
1.
Use the right button to go to the gunshot number (2), and use the up/down arrows to view information on the stored gunshots, including: time of gunshot (3) current race time (4) how gunshot was given (5) - keyboard or connected electronic gun via AUX port time since last gun signal (6)
2.
Press ENT to set/add a new gun time.
NOTE: ST00001 shows the gun time is coming from the keyboard. NOTE: ST00007 is saved like a normal chip.
Page 21 of 74
4.2.7.2 INC_FILE=
INC_FILE=On Keyboard
1. 2.
012:30:02.35 000:00:03.10
Figure 4.18 INC_FILE screen
012:30:05.45 Press [ENT]
Use the right button to go to On/Off selection (2). Use the up/down arrows to set the required selection: On = every new gun signal creates a new file (the gunshot is the first recording in this new file) Off = every new gun signal does not generate a new file
4.2.7.3 RESET_GUN
RESET_GUN:00 Keyboard
1.
012:30:02.35 000:00:03.10
Figure 4.19 RESET_GUN screen
012:30:05.45 Press [ENT]
Press ENT here to reset all gun times (this does not remove the gun info from the chip files).
4.3
Menu
Press MENU on the keyboard for the following screen.
TIME CLRF DELF TBSC FIXM DESK WRLS EMI S_TM AUTO AUX DMPE DMPR
Figure 4.20 Menu screen
Navigate through the menu selections with the navigation arrows (<, >, ^,V); the currently selected menu item will flash. Use the 'ENT' button to access a selected menu; use the ESC button to return to the main screen from any menu selection. Figure 4.21 shows the complete menu tree for the Ear.
Page 22 of 74
MENU
TIME CLRF DELF TBSC FIXM DESK
See 4.3.1 TIME (and File) on page 24
See 4.3.2 CLRF (Clear File) on page 25
See 4.3.3 DELF (Delete File) on page 26
See 4.3.4 TBSC (Time between same chip) on page 26
See 4.3.5 FIXM (Fixed master) on page 26
See 4.3.6 DESK (Desk reader) on page 27
WRLS EMI S_TM AUTO
See 4.3.7 WRLS (Wireless Clock Sync) on page 28
See 4.3.8 EMI and battery status on page 28
See 4.3.9 S_TM (Time Machine) on page 29
See 4.3.10 AUTO (Automatic) on page 29
AUX DMPE DMPR
See 4.3.11 AUX (Auxiliary settings) on page 30
See 4.3.12 DMPE (Dump Ear data) on page 30
See 4.3.13 DMPR (Dump reader data) on page 31
Figure 4.21 Menu tree NOTE: As a quick key option, use ALT (together with up/down arrows) to quickly enter the menus in the order as shown in Figure 4.21.
Page 23 of 74
4.3.1
TIME (and File)

Choose TIME for the following menu:
FILE:01 EAR:02 SET TIME: HOUR:0..24 Dat:07/02/2009

4 5 Figure 4.22 Time/File menu
The following choices are available:
010:26.41 009:28.42.65
increment the current file number - see 4.3.1.1 File on page 24 change the Ear number to identify an Ear at a remote location - see 4.3.1.2 Ear on page 24 set the time in an Ear - see 4.3.1.3 Time on page 25
NOTE: If you re-assign the Ear from a split time location to a finish location; incrementing the files is also useful if the Ear is busy with File 04 while a laptop is simultaneously busy retrieving data from File 01: NOTE: Up to 99 files can be created in the Ear. NOTE: A file can only be added here; to decrement a file, use the menu option DELF - see 4.3.3 DELF (Delete File) on page 26. 4.3.1.1 File
Add a file as follows: 1. 2. 3. Use the right arrow to go to the File number selection see (1) in Figure 4.22. Use the up arrow to increment the current file number. Press ENT to confirm.
4.3.1.2 Ear
To change the Ear identification number: 1. 2. 3. Use the right arrow to go to the Ear number selection see (2) in Figure 4.22. Use the up/down arrows to change the Ear number. Press ENT to confirm.
Page 24 of 74
4.3.1.3 Time
CAUTION
Reduced accuracy The time synchronization will be lost if time is manually adjusted after the system is setup for a race. Do not use this option after the system is correctly setup.
Manually change the time setting as follows: 1. 2. 3. 4. 5. Use the right arrow to go to the hours selection - see (3) in Figure 4.22. Use the up/down arrows to change the hours setting. Do the same for the minutes and seconds settings, Now change the date settings (5) in the same way. When all settings are correct, press ENT to confirm.
NOTE: The hour setting is shown by default in 24-hour mode. However, for processing events that are spread over more days, show the display time in 200-hour mode by changing HOUR:0..24 to HOUR: 0.200. See (4) in Figure 4.22.
4.3.2
CLRF (Clear File)

Choose CLRF for the following menu:
CLEAR > FILE:03 CONTENT:13122 CLR Last Chip-> XX00000 000:00:00:22

2 Figure 4.23 CLRF menu
Here you can clear the complete contents of a file, or just the last registered chip.
CAUTION
Data loss This action cannot be undone. Only use this option when race data is no longer needed, or has already been copied to a PC. See 4.3.12 DMPE (Dump Ear data) on page 30 if data has been accidentally deleted.
Clear the contents from a file as follows: 1. 2. 3. Use the left/right arrows to select the last FILE - see (1) in Figure 4.23; only the current last file can be cleared. Press ENT. Press ENT to confirm (or ESC to return to the main screen).
Clear the last chip details as follows: 1. Use the left/right arrows to select CLR LAST CHIP - see (2) in Figure 4.23. 2. Press ENT to confirm.
Page 25 of 74
4.3.3
DELF (Delete File)

Delete file is always used when setting up the Ear for a race to clear all files from the Ear memory. Choose DELF for the following menu:
DELETE
FILE:03
CONTENT:13122
Figure 4.24 DELF menu
CAUTION
Data loss This action cannot be undone. Only use this option when race data is no longer needed, or has already been copied to a PC. See 4.3.12 DMPE (Dump Ear data) on page 30 if data has been accidentally deleted.
Delete a file as follows: 1. 2. Press ENT. Press ENT to confirm (or ESC to return to the main screen).
NOTE: Deleting File 01 will only clear the file as it is not possible to deleta all files.
4.3.4
TBSC (Time between same chip)

This setting prevents a chip being accidentally and repeatedly registered while still in the vicinity of the antennas. If a chip is detected more then once within this interval, each new registration will be neglected until the interval is over. Choose TBSC for the following menu:
TIME BETWEEN SAME CHIP (Seconds): 10

Figure 4.25 TBSC menu
Change the time between the same chip as follows: 1. 2. Use the up/down arrows to change the number of seconds (default is 10). Press ESC to return to the main screen.
4.3.5
FIXM (Fixed master)

When setting up a system with more than one Ear, you must always set one Ear as a master - see 4.1.2 Slave and Master ears on page 12.
Page 26 of 74
Choose FIXM for the following menu:
FIXED MASTER:OFF
LAST READER:32 FIRST READER:01
Figure 4.26 FIXM menu

1. Set the FIXED MASTER to ON if this Ear is to be used as a master.
NOTE: All other Ears are automatically set with the default FIXED MASTER: OFF and are assigned as slave.
2. If necessary, change the values for last or first reader to reduce the number of readers the Ear will scan for data (e.g. to prevent delay when data has to go to a scoreboard).
NOTE: See 4.6 RDR screen on page 15 for more on this.

3. Press ENT to confirm.
4.3.6
DESK (Desk reader)

The Ear has a built-in reader that can be activated (with menu desk) to assign the Ear antenna as a chip antenna. This option is meant for data entry purposes only (e.g. checking chip registrations).
CAUTION
Data loss No readings can be made from the controllers when this option is set to ON. Do not use this option when race data is being collected.
Choose DESK for the following menu:
DESK READER=OFF Wedge:Off Rewind Return: Off DoTest:Off

Figure 4.27 DESK menu
Activate the DESK READER as follows: 1. 2. Use the up/down arrows to set DESK READER to ON. Press ENT to confirm.
When a chip is detected by the Ear reader, it will display on the screen as follows:
M01 >>>>CHIP<<<<< CA457390 010 File01: 0001
12:54:18.50 DeskReader
Figure 4.28 Example of chip detected by Desk Reader NOTE: The Wedge, Rewind and DoTest options are not supported in this Ear version.
Page 27 of 74
4.3.7
WRLS (Wireless Clock Sync)

One Ear (master) sends its clock signal via a wireless connection to one or more other Ears (slaves). Both antennas of the Ears are used for the data transmission and collection. Small beeps indicate that the Ear clocks have been synchronised properly. If not, press enter again on Ear 1, and the transmission starts again. The Time should run exactly the same now with a 50 ms accuracy. Choose WRLS for the following menu:
WIRELESS CLOCK SYNC: Slave

Figure 4.29 WRLS menu
See 5.1.1 Synchronize time in Master and Slave systems on page 36 for a detailed description on using this function.
4.3.8
EMI and battery status

This screen is used as a status display for the EMI level and, alternatively shows the battery charge level. When first entering the EMI screen, use the up/down arrows to select the appropriate selection (EMI or Battery) and press ENT.
You want to measure :EMI

Figure 4.30 EMI (battery) screen
EMI - to view EMI status - see 4.3.8.1 EMI on page 28 Battery - to view battery status - see 4.3.8.2 Battery on page 29
4.3.8.1 EMI
The Ear determines the current EMI and displays it on the following EMI status screen (a high EMI level will show a series of filled blocks moving across the screen). If the EMI level is high, the ear will have difficulty differentiating electrical signals. See 8.3 EMI on page 63 for more on this option.
Measure EMI
Figure 4.31 EMI status screen NOTE: A high EMI reading may indirectly cause a sync problem, and the Error LED on the control panel will be lit.
Page 28 of 74
4.3.8.2 Battery
The battery charge level is shown as a series of filled blocks above the levels Empty, OK and Full.
Empty
4.3.9 S_TM (Time Machine)
OK
Figure 4.32 Battery status screen
Full
The Time Machine is an optional third party device that can be connected to the RS232 port on the Ear. When connected, data can be transferred between the Ear and Time Machine. Choose S_TM for the following menu:
Ear->TimeMachine
EAR:014:00:35.40
Figure 4.33 S_TM menu

Choose for transferring the data from the Ear to the Time Machine or from the Time machine to the Ear as follows: 1. 2. Use the up/down arrows to toggle to the required data transfer direction. Press ENT to confirm.
4.3.10 AUTO (Automatic)

If a communication cable is broken (or disconnected) when the Ear is located far from the system, the system will continue running automatically for about 10 minutes without the need of an Ear. When the cable is replaced (or reconnected) within 10 minutes, the Ear retrieves full control over the system again. After connection is re-established, the Ear will also download all data which has been collected while the controller was running automatically.
CAUTION
Data loss The synchronized controller will start sending and receiving independently without keeping sync with other systems when the connection with the Ear is lost. Do not use this option when more than one system is synchronized.
Choose AUTO for the following menu:
AUTORUN:OFF ANTENNA:Toggle FIND ........ ........ ........ ........

Figure 4.34 Auto menu
Page 29 of 74
Activate the Ear for automatic data recovery as follows: 1. 2. Use the up/down arrows to set AUTORUN to ON. Press ENT to confirm.
NOTE: The ANTENNA:TOGGLE feature should be kept as default (the other options ANT 1 and ANT 2 are not recommended for normal use). NOTE: FIND will command the Ear to repeat a search for readers - do not use here as this function is not necessary for this Ear version
4.3.11 AUX (Auxiliary settings)

Use the auxiliary menu to set the Ear user settings such as screen brightness and beep volume. Choose AUX for the following menu:
LCD:19 ChipBeep:Off
1.
BeepVol:01 AllCode:Off
Figure 4.35 Aux menu
CyclErr:Off MdmBeep:Off
Use the left/right arrows to choose the required setting: LCD - sets the contrast of the LCD display BeepVol - sets the volume of the Beeper to 1, 2 or Off CyclErr - set to On to overwrite the error log (starting from first error) ChipBeep - set to On to beep when a new chip is detected at a reader (make sure that BeepVol is also set to On) AllCode - set to On to also store all unrecognized chip codes MdmBeep - set to On to command the Modem to send a connected beep for every received action
This may be useful, if a modem keeps loosing contact

2. 3. Use the up/down arrows to change the setting as required. Press ENT to confirm.
4.3.12 DMPE (Dump Ear data)

If a File has been unintentionally deleted/cleared, or the Ear begins a "Cold Start" after being switched OFF and ON, the recorded data can mostly be recovered using the DMPE option. In "Dump mode, the Ear sees all memory as one file (FILE 01) with 65000 registrations (data may still be available if not overwritten by new data and there is sufficient power to keep the memory active). When file clear or delete is used on a file, the first registration of this (former) file is overwritten by a IO__EOF chipcode. Dump will continue sending data of the registrations after this IO__EOF.
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CAUTION
Data Loss While using this option, no data can be read from the controller. Only use this option for troubleshooting after a race is completed, and not during the race when data is being collected.
Choose DMPE for the following menu:
MEM----------->:Dump
Figure 4.36 DMPE menu
Dump data as follows: 1. 2. 3. Connect a laptop to the Ear and start up ReadLite on the laptop. Press ENT in the DMPE menu. Use ReadLite on the laptop to read all the way to the end of the single available file (File 01). All of the maximum 65000 entries are dumped (the last chip in a race always saved as "IO__EOF"). Use ReadLite to sort any data of interest.
4.
NOTE: The original file system will remain on the Ear until it is eventually deleted.
4.3.13 DMPR (Dump reader data)

After a race, all data is still available in the readers as long as they are turned ON. However, if a connected Ear is damaged, data can still be retrieved by connecting a new Ear to the controller(s) and using the DMPR option. The Dump option is possible because every reader can store up to 3000 chip codes in its buffer (this means that each controller can store up to 8 x 3000 = 24,000 chipcodes, plus their times).
CAUTION
Data Loss While using this option, no data can be read from the controller. Only use this option for troubleshooting after a race is completed, and not during the race when data is being collected.
Choose DMPR for the following menu:
NOT DURING EVENT->:Dump Reader buffers Start=[ENT]

Figure 4.37 DMPR menu
Use this feature as follows: 1. 2. Connect a new Ear to the controller(s). Select DMPR on the Ear and press ENT.
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3.
A screen similar to the following example appears (in this case, the controller is 1A (1), the current reader is DRdr 1 (2), the data being requested from the Ear is 00220 (3), the data just dumped to the Ear is 00212 (4), the last data in the reader is 02398 (5).
Rdr 1A
DRdr 1 00220 00212 02398 0 DUMP
4.
Press ENT to start the dump - the following screen appears:
Rdr 1A
DRdr 1 00008 00000 01398 0 WAIT
5.
Wait while the files from Reader 1 are downloaded (the black bar indicates the download progress). When Rdr 1 is dumped, the next reader will also be automatically dumped; this process is repeated until the last reader is dumped.
4.4
Data Retrieval and communication

Data can be retrieved from the Ear using a number of different communication methods - see 6.4 Retrieve data on page 43 and 4.4.1 CCNet Server on page 32.
4.4.1
CCNet Server
When using the CCNetServer to retrieve data (see 6.4.4 and 6.4.6), you must first register your Ear as follows: 1. 2. 3. 4. 5. Go to the MYLAPS partner site. Go to the 'Downloads; section, 'Products' 'Networking' and download CCNetGUI. Start CCNetGUI and login (ask your account manager if no CCNet account is available). Select the 'Device Management' tab and the option to add the Ear. Select 'Update Server List' to make the new settings active.
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5
5.1
SETUP AND REMOVAL

Setup The Ear
If not already powered up, start the Ear(s): Press the power switch on The Ear Wait until the main screen appears
Set the time on The Ear(s): Use the "Set Time" option in the INFO tab on the ReadLite main window or use the TIME function from the Ear menu - see 4.3.1.3 Time on page 25 If using master and slave ears - see 5.1.1 Synchronize time in Master and Slave systems on page 36
3 4
Lay out antenna(s) as explained in the System Manual Connect antenna(s) to controller(s): Insert the antenna leads into the controller connectors - see System Manual Optionally, use the antenna tester (can be purchased via the MYLAPS website) Set all switches on the controllers, as explained in the System Manual (ensure that each controller has a unique address for the Ear)
Position The Ear close to the controller so it is easily accessible but not where it will hinder competing athletes. If more Ears are used (master and slave), position the Ears within 1 m (3 ft) of each other
Connect Ear(s): Plug a MYLAPS Data Cable into the "Controller" connector socket on the Ear Plug the other end of the cable into the Controller (optionally link more controllers from there)
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If wet conditions are expected, install the rain cover over each Ear as follows: Remove the rain cover from its pouch Unfold it and stretch it over the opened Ear with the clear plastic window positioned directly over the control panel
Check on the main screen that no errors are displayed on the screen - if so, refer to 8 Troubleshooting on page 62 for how to solve them. Check the battery level on ON/OFF BATTERY LED (green is charged; red is low): If battery level is low, supply external power by connecting a 12 VDC supply to the connector on the Ear operator panel
Check controllers: Press the RDR button on the Ear. Verify that the reader addresses of all connected controllers are visible. If not all controllers are visible (e.g. Multiple controllers on same address, controllers not switched on, broken cable), refer to 8 Troubleshooting on page 62)
1A 1B7 12345678 12345678 ...... 1A DIGIBOX RDR :12345678 Bat:---
10 If using master and slave ears, use the FIXM

menu to setup one Ear as the master - see 4.3.5 FIXM (Fixed master) on page 26
11 Check and set the Time between same chip:

Press the MENU button to go to the Menu Use the left and right button to select TBSC from the menu and press the ENT button to go to the Time Between Same Chip page Use the up and down arrow to change the value if required (default 10 Seconds) Press ENT to confirm the setting
TIME BETWEEN SANME CHIP (Seconds):10
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12 Test the Ear by carrying a chip (held
vertically) across the antenna area and check: The chip is registered by the system at the expected height for the competitor (approximately 60 cm = 2 ft) Verify on the main screen that the chipcode on the bottom-left of the screen is indeed the code of your test-chip
13 Clear the Ear by deleting existing files:

Press the MENU button Choose the DELF screen Press ENT twice to delete the contents of a file Use the up down arrows to choose other stored files and delete them also
DELETE ------> FILE:01 Content:00009
14 Your system is now ready to start registering

chips - see 6 Operation on page 40
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5.1.1 1
Synchronize time in Master and Slave systems

Set the time on one of the ears (we will call this Ear the Time Master) using a laptop and ReadLite as follows: Connect to ReadLite Click the INFO tab on the main window of ReadLite and select the button Set Time The Ear will be set to the PC time (this may require some minor iterations in communication between the Ear and ReadLite - you will see these iterations pass by on the blue screen on the right hand side of ReadLite) Eventually the time will appear on the Ear, and on the bottom of the PC screen Note: Slow connections may adversely affect the accuracy of the time setting As an alternative to using ReadLite, set the time as described in 4.3.1 TIME (and File) on page 24.
Place all Ears which are to be used in the race within 1m (3 ft) around the Time Master.
1m (3 ft)
1 m (3 ft) Master
Press the MENU button and go to the WRLS menu. Do this for each Ear as follows: On all Ears except the Time Master, use the up/down arrows to select SLAVE On the Time Master, select MASTER
WIRELESS CLOCK SYNC: Slave
WIRELESS CLOCK SYNC: Master
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Press ENT on the Time Master to transfer the time setting from the master to the slave ears (via a special transmission protocol): Check that the Time Master begins beeping and shows the message transferring data Check that each Slave shows the correct time (within an accuracy of 50 ms) If time is not synchronised, place the slave ear closer to the Time Master and press ENT again on the Time Master
On all Ears which are correctly synchronized, press ESC to return to the main screen
CAUTION
Reduced accuracy: The accuracy of the timing system may be affected. Never switch off synchronized ears before a race is completed .
After time synchronization is finished, do not switch off the Ears because they will only keep their accurate time while switched on. Switch off Ears only after a race has finished.
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5.2
1
Removal and storage

Retrieve race data (if not already done): Refer to 6.4 Retrieve data on page 43 to see how to retrieve data (race results) from The Ear Verify data has been retrieved before proceeding. If no data connection to a results computer is immediately available, data can be retrieved later
Switch off power by pressing the 'Power' button Important: If power is not switched off before the battery is completely discharged, the battery may become damaged and retain less charge. If so, refer to 7.6 Replace battery on page 61.
Remove rain cover (if used): Slide cover off the Ear and lay it on a flat surface with the elastic string on top Dry the cover if wet Fold in the corners to the size of the plastic window (when folding, do not fold the plastic window itself) Roll it tightly, starting at the small side Pack the roll into its accesory pouch - be careful not to damage the cover with the zipper of the nylon pouch
Disconnect all cables from connectors
Disassemble antenna(s) and other equipment: Remove the antenna cables from the controllers Carefully remove antenna(s) from measuring points and pack them safely Load all other accessories into their carry bags Make sure all pegs, tape and other attaching materials are removed from antenna location
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Close case and remove equipment: Carefully close lid (making sure that nothing is trapped between cover) Click closed both front latches Remove the The Ear equipment to a storage area (see step 7) or to an area where race data can be retrieved (see 6.4 Retrieve data on page 43).
Store case in a dry area at storage temp of 0 to +40 C (32 to +104 F), and close to a mains power socket
CAUTION
HIGH VOLTAGE: Danger of electrocution. Before connecting power to the Ear, make sure that all electrical connections are secure.
Charge the Ear: Attach a 100 - 240 VAC power cable to the AC connector on the Ear Connect the power cable into the mains power socket Leave power connected until The Ear is next required (the battery will be automatically charged so it stays fully charged)
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OPERATION
Once correctly setup, the Ear is ready to automatically record the chips as they pass the measuring point. The following operation steps may be required: Set up a new file for the race - see 6.1 New file on page 40 for more details If an electronic starting pistol is connected to the AUX port on the control panel, the start signal can be automatically recorded by The Ear system when the pistol is fired - see 6.2 Gun on page 41 for more details. Once the race is started, occasionally check the display panel for errors, and that the battery indicators show sufficient battery power (if required, you can connect a 12 VDC external battery to the 12 VDC connection on The Ear - see 6.3 Connect external battery on page 42). At the race finish line, check status as competitors pass the antenna by making sure that they are detected (flashing LED and beep on the controllers). At any time, you can retrieve the race data as described in 6.4 Retrieve data on page 43. When the race is complete, you can remove The Ear equipment as described in 5.1.1 Synchronize time in Master and Slave systems on page 36.
6.1
New file
This function is useful for separating the detected chips times into individual files (e.g. it can be used to record multiple races after each other). Use this function as follows:
Press the MENU button.
The menu will display with TIME selected (flashing) - see 4.3.1 TIME (and File) on page 24.
Press ENT to enter the TIME menu - the top left entry shows the current file number (flashing) If required, use the down arrow to select a new file no. Press ENT
FILE:01 EAR:02 SET TIME: 010:26.41 HOUR:0.200 Dat:07/02/2009 009:28.42.65
Use the down arrow and ENT button every time you wish to start a new file (maximum 99 files)
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6.2
Gun
This function is useful for manually registering a start gun time at the beginning of a race. Use this function as follows:
Press the GUN button.
The Gun menu will display - see 4.2.7 GUN (gun and gun times) on page 21.
Gun_SHOT#:01 014:05:25:95 014:05:36:05 Keyboard 000:00:00:00 Press [ENT]
Press ENT when you wish to register the gun time.
Check the display to see the gun time is saved. The gun time (e.g. ST00001) will be saved like a normal chip time where ST00001 means the time is set from the keyboard.
Gun_SHOT#:02 014:05:25:95 014:05:36:05 Keyboard 000:00:12:25 Press [ENT]
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6.3
Connect external battery
CAUTION
EQUIPMENT DAMAGE The Ear will be seriously damaged if connected to an incompatible power supply. Only connect The Ear to a 12 VDC external battery.
Normally the internal battery (when fully charged) is sufficient for a race duration, however a 12 VDC external battery can be connected as follows:
Connect battery: Attach cable leads to battery terminals (red to +; black to -) Press the cable into the EXT BATT connector on the Ear Check the LED under the connector is lit
Check the color of the ON/OFF BATTERY LED to see if the battery has sufficient charge: red = near empty yellow = low green = charged See 4.3.8 EMI and battery status on page 28
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6.4
Retrieve data
The following connection possibilities are used for retrieving data on a PC running the MYLAPS software Toolkit: RS232 direct connection via an RS232 cable. This method is useful when the Ear is within 15 meters (50 ft) of the PC - see 6.4.1 RS232 - direct on page 44 RS485 (direct connection via an RS485 cable. This method can be used for distances up to about 500 meters (1640 ft) between the Ear and PC - see 6.4.2 RS485 direct on page 45 Ethernet cable (direct connection via an ethernet cable). This method can be used when the Ear and PC can connect to the same local network (LAN) - see 6.4.3 Ethernet cable - direct on page 46 Ethernet cable (via CCNet server). This method can be used when the Ear and the PC can both connect to the Internet, but are not in the same local network - see 6.4.4 Ethernet cable - via CCNet Server on page 48 GSM (via dial in). This connection method is useful when the Ear and PC are far apart and can connect using the Ear internal modem card and a modem connected to the PC - see 6.4.5 GSM - dial in on page 49 GSM (via CCNet server). This connection method is useful when the Ear and PC are far apart and can connect using the Ear internal modem card and the internet - see 6.4.6 GSM - via CCNet Server on page 50 GSM (dial in via an external modem). This connection method is useful when the Ear and PC are far apart and cannot connect using the internet - see 6.4.7 External Modem - dial in on page 51 GSM (dial out via an external modem). This connection method is useful as a test or as an alternative when the Ear and PC are far apart and cannot connect using the Internet, plus the 'dial in' option does not work - see 6.4.8 External Modem - call out on page 52
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6.4.1 1
RS232 - direct
Connect the RS232 cable by firmly clicking it into the RS232 socket on the Ear. Connect the other end of the cable into a PC.
Press the MDM button on the Ear Use the up and down arrows to select PC =232: Press the right arrow to go to baudrate selection Use the up and down arrow to select the proper baudrate (e.g. 38400)
PC=232 38400 TestMdm AT Phone:-------------CPIN:0000 RT:0 DT:1
When connected to the PC, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct scan settings for Toolkit. See here an example Toolkit screen for scanner settings.
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6.4.2 1
RS485 - direct
Connect an RS485-USB converter cable by firmly clicking it into the AUX socket on the Ear. Connect the USB connector into a USB slot on your PC. Note: Alternatively if you only have a RS485RS232 converter cable, connect an AutoPatt cable to one end of the data cable, and connect the other end of the AutoPatt cable to an RS232 connector on your PC.
Press the MDM button on the Ear Use the up and down arrows to select AUX=485: Press the right arrow to go to baudrate selection Use the up and down arrow to select a baudrate of 38400
AUX=485 38400 TestMdm AT Phone:-------------CPIN:0000 RT:0 DT:1
When connected to the PC, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct scan settings for Toolkit. See here an example Toolkit screen for scanner settings.
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6.4.3 1
Ethernet cable - direct

Connect an Ethernet cable from your PC by firmly clicking it into the (RJ45) Ethernet socket on the Ear: If a direct connection is made between Ear and an older PC, use a UTP cross-over cable Via a switch, use standard Ethernet UTP cable up to a max. 100 m (300 ft)
Press the MDM button on the Ear Use the up and down arrows to select Network: Check the green NETWORK LED under the Ethernet connector is lit to show the connection is made (this will take about 15 seconds) Check that the message Network card not awake... stops flashing
Network NetWorkCard NOT Awake YET Please Wait
Use the right arrow to go to the MODE selection and the up and down arrow to select 'ReadLite Direct'. Press ENT to confirm your selection: The network module will reboot to your selection The NETWORK LED on the Ear will start blinking - see 8.4.3 for the blink patterns
Network Get_Stat
Mode=ReadLite Direct
On your computer (under SET-UP menu), start "IPC PROGRAMMER" (available at the CC partner site). Here you will see a list of MYLAPS ChampionChip devices on the local network. If the ear you'd like to connect to is listed in green, continue with data retrieval at step 6. If the Ear is not shown in green, continue at step 5.
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Select the line displaying the ear and then click on the icon showing a windows network icon (tooltip: TCP/IP settings). To communicate with the ear, ensure it is in the same subnet as your computer. Depending on your needs, you can switch on or off the DHCP setting - DHCP enables the ear to receive correct configuration automatically (this only works if you're on a network with a router, cable modem, ADSL modem or similar)
When connected to the local network, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct scan settings for Toolkit. See here an example Toolkit screen for scanner settings.
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6.4.4 1
Ethernet cable - via CCNet Server

Connect an Ethernet cable by firmly clicking it into the (RJ45) Ethernet socket on the Ear. Connect the other end of the cable into a switch or router to connect to the local network.
Press the MDM button on the Ear Use the up/down arrows to select Network: Check the green NETWORK LED under the Ethernet connector is lit to show the connection is made (this will take about 15 seconds) Check that the message Network card not awake ... stops flashing
Use the right arrow to go to the MODE selection and the up/down arrows to select 'Ethernet 2 Srvr'. Press ENT to confirm your selection: The network module will reboot to your selection The NETWORK LED on the Ear should eventually blink twice a second; see 8.4.3 for the blink patterns
Network Get_Stat
Mode=Ethernet 2 Srvr
When connected to CCNet, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct CCNet settings. See here an example Toolkit screen for CCNet settings.
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6.4.5
GSM - dial in
Make sure there is a working SIM card in the Ear (see 7.5 Remove/replace SIM card on page 60)
Press the MDM button on the Ear Use the up/down arrows to select NETWORK: Check the green NETWORK LED under the Ethernet connector is lit to show the connection is made (this will take about 15 seconds) Check that the message NetWorkCard NOT awake YET ... stops flashing
Use the right arrow to go to the MODE selection and the up/down arrows to select 'DIAL IN'. Press ENT to confirm your selection: The network module will reboot to your selection The NETWORK LED on the Ear should start blinking; see 8.4.3 for the blink patterns
Network Get_Stat
Mode=Dial In
Press the right arrow to go to the second screen line and use the up/down arrows to select 'Get_Stat': Press ENT to get current connect status If there is no connection at all, make sure you have the correct APN (see 4.2.6.1 Network on page 18)
Network Mode=Dial In Get_Stat PPP=Noconnect, Srvr=NoConnect
When connected to the local network, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct scan settings for Toolkit. See here an example Toolkit screen for scanner settings.
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6.4.6
GSM - via CCNet Server

Make sure there is a working SIM card in the Ear (see 7.5 Remove/replace SIM card on page 60).
Press the MDM button on the Ear Use the up/down arrows to select NETWORK: Check the green NETWORK LED under the Ethernet connector is lit to show the connection is made (this will take about 15 seconds) Check that the message NetWorkCard NOT awake ... stops flashing
Use the right arrow to go to MODE selection, and the up/down arrow to select 'PPP 2 Server'. Press ENT to confirm your selection: The network module will reboot to your selection The NETWORK LED on the Ear should eventually blink three times a second; see 8.4.3 for the blink patterns
Network Get_Stat
Mode=PPP 2 Server
Press the right arrow to go to the second screen line, and use the up/down arrows to select 'Get_Stat': Press ENT to get the current connect status if there is no connection, make sure you have the correct APN and Server Address (see 4.2.6.1 Network on page 18), and that the Ear is registered at the CCNet server (see 4.4.1 CCNet Server on page 32)
Network Mode=PPP 2 Server Get_Stat PPP=Noconnect, Srvr=NoConnect
When connected to CCNet, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and assign the correct CCNet settings. See here an example Toolkit screen for CCNet settings.
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6.4.7 1
External Modem - dial in

Connect a modem to the RS232 connector on the Ear
Press the MDM button on the Ear Use the up and down arrows to select PC=232:
PC=232
Use the right arrow to go to the baudrate selection, and the up/down arrows to select the proper baudrate (e.g. 38400). If the modem has not been initialized, use the selection InitMDM (see 4.2.6.2 PC=232 on page 19) to assign auto answer in the modem to pick up after 1 ring. Note: An alternative when a call is later made from ReadLite, is to use the arrows to select 'Pick_Up' and press ENT to to tell the modem to pick up the phone when needed
PC=232
38400 Pick_Up
PC=232
9600 Pick_Up
Connect a modem to the RS232 connector on the PC. When connected to the network, use the MYLAPS software Toolkit to retrieve recorded data. Refer to the Toolkit User Manual for the instructions on how to startup Toolkit and connect a device manually. See here an example Toolkit screen for general settings. Note: If there is a problem starting the modem connection, try 'call out' as described in 6.4.8 External Modem - call out on page 52
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6.4.8
External Modem - call out

Not supported when using Toolkit - contact MYLAPS for more information.
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MAINTENANCE
Only qualified and trained personnel should perform maintenance on MYLAPS equipment. Maintenance can be described as, but not limited to: Checking and testing components Cleaning the unit and individual components - accumulated dirt can hamper unit operations Installing and removing parts from the unit Troubleshooting any malfunctions that may occur on the unit before, during and after operations Calibrating and adjusting settings on the unit
7.1
Periodic maintenance schedules

Use the following table to plan routine maintenance for your unit. If you are using the electronic version of this document, click the text or the page number to jump to the procedure.
Clean Charge battery Check/Update software Remove/replace SIM card Replace battery
54 55 56 60 61
z z z z
CAUTION
EQUIPMENT DAMAGE The battery will lose capacity over time, and if allowed to completely discharge. Always charge it regularly, and replace it when it becomes unreliable.
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as required
Page
Maintenance activity
Service interval monthly daily
7.2
Clean
CAUTION
HIGH VOLTAGE: Before cleaning The Ear, make sure that it is not connected to 100-240 VAC..
Take a clean soft cloth and moisten it with clean water (do not use an abrasive cleaning liquid). Using gentle strokes, clean the outside and inside of the case, including the cover rim and around connectors. Dry off any excess moisture.
Use a moist cloth to clean all used connector cables, paying particular attention to remove any dirt in the connectors.
CAUTION
ENVIRONMENTAL HAZARD Plastic and other waste products are harmful to the environment. Dispose of waste items in a responsible, environment-friendly manner. Separate recyclable products from other, non-recyclable waste. Heed site regulations and obey local environmental by-laws
Dispose of the cleaning materials (check you local environmental regulations).
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7.3
Charge battery
Check that temperature of the charging location is within range 0 to +40 C (+32 to +104 F)
CAUTION
HIGH VOLTAGE: Before connecting power to The Ear, make sure that all electrical connections are secure..
Connect cable: Switch off The Ear at main switch Attach a 100 - 240 VAC cable into the AC connector Connect the power cable into the mains power socket
Check the battery status on the LED under the connector: The LED will gradually change color from red to green as charging is in progress Wait until battery is fully charged and the LED is bright green(takes 5 to 10 hours from empty to full)
Remove power (optional): MYLAPS recommends leaving power connected to retain battery life and ensure The Ear is fully charged and ready for its next use
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7.4
7.4.1 1
Check/Update software
Ear firmware
Use a laptop/PC to access the MYLAPS partner site. Go to the Download section. Download the newest Ear software to an appropriate directory (e.g. Ear firmware). Unzip the files.
Download EarProgramLoader.zip (also available at the partner site).
Unzip and start EarProgramLoader.exe
Use the Open File button to select the downloaded Ear firmware file (see step 1).
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Choose the port to which the Ear is connected, e.g. Com 1.
Connect the laptop to the Ear using an RS232 cross cable
Simultaneously press the left and right arrow keys on your Ear, and hold them in while switching the Ear on. Wait until "Please release key" appears on the Ear display before releasing the keys
Please release key
On the laptop: Press "Program" Button Wait for connection with Ear Confirm Flash Operation Wait untill message "Programming OK" appears
Disconnect the RS232 cable and verify that new version works correctly on the Ear (if problems occur, refer to section Troubleshooting)
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7.4.2 1
Network card (IPC) BIOS

Connect your Ear to a local network. Switch the Ear on. Switch the IPC in the Ear on, using the MDM button on the Ear (select Network).
Unpack the IPC Programmer and the included Chiptool program. Unpack the zip file. containing the new BIOS software. Start IPC Programmer.
Make sure the line indicating your Ear shows up green. If not, change the IP settings of the Ear (use the "TCP/IP settings" button of IPC Programmer), or change the IP address of the PC. Click the "FTP Client" button on IPC Programmer and use the FTP explorer to copy all contents of the IPC to your PC. Including the contents of the WEB folder (the most important is the CHIP.INI file as this contains your settings).
Click the "upload new firmware" button on IPC Programmer and select the HEX file SC13V0121_LARGE_PPP.hex" that you unpacked from SC13_v121.zip (the file name will vary depending on the BIOS version). Click "Update". IPC Programmer will now load the Beck Chiptool program to do the flashing.
After the flashing, check the contents of your IPC with the "FTP Client" button on IPC Programmer. Note: All contents may be lost - if so, you will only see the SC13 root map and nothing else. If this happens, use the "FTPClient" button of IPCProgrammer to copy the files you saved on your PC back to the IPC (see 7.4.3 Network card (IPC) firmware on page 59) Use the MDM button of the Ear to switch from Network to RS232 and back to Network. This forces the IPC to reboot and load the INet program and web services again.
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7.4.3 1
Network card (IPC) firmware

Use a laptop/PC to access the MYLAPS site. Go to the section 'Products' - 'Networking' 'IPC'. Download the newest INet software (e.g. 'inet_009f.zip') and unzip this file.
Start 'IPC Programmer' (also available at the MYLAPS ChampionChip partner site. 'Download' - 'Products' - 'Networking' - 'IPC') Make sure the line displaying The Ear is green. If not: change the IP settings of the Ear (select the line displaying the Ear and use the "TCP/IP Settings" button of IPC Programmer) or the IP address of the PC. Select the line displaying The Ear and click the "FTP Client" button.
Click and drag the files from your PC (upper display part) to the Ear (lower display part) Note: When INet software is already on the Ear, it is not possible to overwrite because these files are 'in use'. To remove these files, first flash new bios (see 7.4.2 Network card (IPC) BIOS on page 58)
When ready, switch the Ear off and on at the main switch to activate the new software.
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7.5
Remove/replace SIM card
CAUTION
Equipment damage: To prevent damage to the SIM card and possible data loss, always switch off the The Ear before removing/ replacing the card..
Switch off the power on the main switch.
Remove control panel: Unscrew the 10 mounting screws in the control panel
Carefully lift off the panel without stretching the connected cables
Remove/replace card: Press the card gently, and then release it so it ejects from its slot Disable the PIN code on the old card - use a mobile phone Check the GPRS service is switched on for the new SIM card, and you have the correct APN from your telecom provider Push the new SIM card into its slot, with the cut-out corner correctly positioned
Replace control panel: Clean the control panel and surrounds. Carefully reposition the control panel in place (make sure that the insert on the back of the panel slides correctly under the rubber grommet of the cover cable) Screw the panel back into place (remember to replace the small washers on the mounting screws).
Page 60 of 74
7.6
Replace battery
Always replace the batteries with approved types - contact your local MYLAPS dealer (see contact addresses on back page) for ordering details.
Switch off the power on the main switch.
Remove control panel: Unscrew the 10 mounting screws in the control panel Carefully lift off the panel without stretching the connected cables Lay the panel to one side
Remove the metal cover over the batteries. Unplug both batteries and replace them with new ones (only replace the batteries with 2 new batteries of the same brand - preferably Sonnenschein A512/6.5S) Reconnect battery cables making sure to connect the black wire to the negative pole and the red wire to the positive pole
CAUTION
ENVIRONMENTAL HAZARD Waste batteries are harmful to the environment. Dispose of used batteries in a responsible, environmentfriendly manner. Separate recyclable products from other, non-recyclable waste. Heed site regulations and obey local environmental by-laws.
Replace control panel: Check the panel and surrounds are clean Carefully reposition the control panel in place (make sure that the insert on the back of the panel slides correctly under the rubber grommet of the cover cable) Screw the panel back into place (remember to replace the small washers on the mounting screws).
Page 61 of 74
8
8.1
TROUBLESHOOTING
Troubleshooting principles
Troubleshooting for The Ear can be divided into 4 distinct categories: Start up problems - see 8.2 Start up problems on page 62 Electromagnetic interference (EMI) causing problems with antenna reception and chip detection - see 8.3 EMI on page 63 Network and communication problems - see 8.4 Network/Communication problems on page 65 Operating errors and warnings (signalled by screen messages) - see 8.5 Errors during operation on page 65 Problems with updating software - see 8.5.1 Error codes on page 66 If troubleshooting does not solve a problem, contact MYLAPS at support@mylaps.com. Alternatively, check the MYLAPS Championchip forum site for similar problems and solutions - see http://partner.championchip.com
8.2
Start up problems
Normally when starting up The Ear, the main screen will appear after the power button is pressed on the control panel. However, the following problems may be encountered during startup.
No power is available (no LEDs lit)

Connect power to The Ear and check if the battery indicator is lit: If lit, charge The Ear (see 7.3 Charge battery on page 55) until the internal battery is sufficiently full (the LED shows as dark green) If battery indicator is not lit, contact MYLAPS
NOTE: If the battery has been discharged completely, it can become damaged and will need to be replaced as described in 7.6 Replace battery on page 61. Screen is black or difficult to read
Check the screen brightness is correctly set in the AUX menu - see 4.3.11 AUX (Auxiliary settings) on page 30. Do this as follows; 1. 2. 3. 4. 5. 6. Press ESC. Press MENU. Press the right arrow twice. press the down arrow once. Press ENT (this is the AUX menu). Press the up arrow at least 5 times (to increase the LCD screen brightness).
If problem persists, contact MYLAPS.
Page 62 of 74
The Ear continues to beep

After a battery replacement, The Ear may continue beeping when powered up. Solve this as follows: 1. 2. Power down The Ear and wait 5 seconds before powering up again. Make sure the Ear has sufficient power (charge or connect external battery if needed).
If problem persists, contact MYLAPS.
8.3
EMI
Chip detection problems are sometimes caused by external magnetic interference (called Noise or EMI). This is often the situation if the antennas pick up other wireless signals. Mostly, rearranging or relocating the antennas solves the problem. Check if EMI interference is too high as follows:
Select menu EMI. Select 'want to check EMI' (the second option here is to check the battery
You want to measure: EMI
Check EMI level - the display readings should not show any EMI detected (filled blocks on the display). If this is not the case: Check antenna connections are secure Check that the antenna cables are not damaged - if so, replace them Remove all connected cables (except antenna) and check if EMI problem is solved - if not see next step
Measure EMI
Check for other interference sources in the immediate vicinity: Reposition any cables that run parallel to high current lines Relocate any adaptors (e.g. laptop power source) Relocate any third party equipment (e.g. generators); if third party equipment is too large to move, reposition the Ear equipment Check again if EMI problem is solved - if not, see next step
Page 63 of 74
Run the system on battery power instead of local power supply. Make sure that one of the Ears is set as fixed master. Check the synchronization between the master and slave(s). Check that the slave Ear is close enough to the master, within 1m (3 ft). Recheck if EMI problem is solved - if not see next step.
Temporarily set the controller (connected to the slave Ear) to slave and recheck if EMI problem is solved - if not see next step Use the special MYLAPS ChampionChip Nose equipment to identify all suspect devices for EMI interference.
NOTE: The Nose can be purchased via the MYLAPS website. NOTE: Before using the Nose for the first time, always check it against a known EMI sources to define the EMI detection levels
If EMI is reaching the controllers via the Ear via and the RS485 cable, add an optocoupler (this can be purchased via the MYLAPS website). Note: This disturbance can be caused by a laptop connected to the Ear, or when the Ear is connected to an external power source.
Page 64 of 74
8.4
8.4.1
Network/Communication problems
No network connection
Check which network connection you are using and refer to the relevant section in 6.4 Retrieve data on page 43.
8.4.2
No communication with controller(s)

Check the cable connections. Check the Master/Slave settings on the controller - see 4.1.2 Slave and Master ears on page 12. Check that each controller has an individual address. Check that the Ear and controller have sufficient power. Charge battery if necessary - see 7.3 Charge battery on page 55).
8.4.3
Blinking network LED

If the LED is showing constant green, the network card is ON. In this situation, select a nonnetwork connection (e.g. PC=RS232) - see 4.2.6 MDM (Modem) on page 17. Wait until the network LED is out, and then select Network again and wait until the network LED starts blinking. Blink patterns should be: Blinking orange once a second = network card is running Blinking orange twice a second = connected to internet Blinking orange three times a second = connected to CCNet server
8.5
Errors during operation

If errors occur during operation, an error message is displayed on The Ear control screen. See example in following figure.
IP<
RDR ERR 01 1. CC35647 01B
010:57:36.85 File02:02199
Figure 8.1 Error message on control screen

The red 'ERROR' LED on the control panel on the case will glow continuously for an error - see location of red 'error' LED in following figure:
Figure 8.2 Error LED
Page 65 of 74
To clear the error message (and the error LED), press the 'ESC' button. It is also possible to save errors using the "AUX" menu and setting "SAVE ERR:ON.
NOTE: If an error is saved, it is treated like a Normal Chip code and the chip filter takes care that the error is not saved continuously. The TBSC therefore effects the number of saves. Errors are saved as "IO" codes, which will be filtered by Toolkit.
Errors can be caused by human, software, mechanical or electrical faults - read the message carefully, and decide upon the best course of action. The following table alphabetically lists the various operating errors as follows: Error text Error code Possible Causes (in order of likelihood) Solutions to the listed causes (also in order of likelihood) with suggested procedure number (as listed in the Maintenance section of this manual) To view earlier errors, see 4.2.5.2 View errors on page 16.
8.5.1
Error codes
Error code IOPA101 Problem(s) Reader communication problems (faulty cable connections, incorrect Address setting, low power) Reader communication problems (faulty cable connections, incorrect Address setting, low power) Ear is slave, but the master is gone Software error Failed to store chip and time, can be caused by low battery or faulty power cable connection Reader communication problems (faulty cable connections, incorrect Address setting, low power) Reader communication problems (faulty cable connections, incorrect Address setting, low power) Solution(s) Check cables Check address settings Check power supply for Controller and Ear - (see 7.3) Check cables Check address settings Check power supply for Controller and Ear - (see 7.3) Make sure one Ear is fixed master, and the Ear is close to the fixed master Contact MYLAPS Keep Controllers On when data is needed - (see 4.3.13) Charge battery - (see 7.3) Contact MYLAPS Check cables Check address settings Check power supply for Controller and Ear - (see 7.3) Check cables Check address settings Check power supply for Controller and Ear - (see 7.3)
Error text ADR1 ERR 01
ADR2 ERR 01
IOPA201
BAD SYNC
IOBSYNC
CHIP ADR ERR CHIP MEM ERR
CHIPADR CHIPMEM
CKB ERR 01
IOPCK01
CMND ERR 01
IOPCM01
Page 66 of 74
Error text >CYCLE TIME<
Error code IOCYCLE
Problem(s) (Debug warning) Ear is a little too slow DigiBox (with address xy, Reader rr) failed (disconnected)
Solution(s) Try to isolate the which event caused the problem Contact MYLAPS Check cables Check address settings Check power supply for Controller and Ear - (see 7.3) Check cables Check address settings Check power supply for Controller and Ear - (see 7.3) Check cables Check address settings Check power supply for Controller and Ear - (see 7.3)
DigBox xy:rr
IODxyrr
END ERR 01
IOPEB01
Reader Communication problems (faulty cable connections, incorrect Address setting, low power) DigiBox (with address xy) failed and does not respond
ERR:DYB xy
IODIGxy
ERR GUN CMND ERROR: RDR01 EXTERN NOISE FixM OtherM
IO__GUN IORDR01 IOFSYNC IOFIXMA
Wrong command from a start gun (bad connection) Reader of yellow box lost External magnetic interference Ear is Fixed Master, but has detected another master
Contact MYLAPS Check controller power and cables See 8.3 Check that all Ears of nearby systems are clustered close together Check that only one Ear is set to fixed master, and all other Ears display slave - (see 4.1.2)
LENG ERR 01 MANY ERRORS
IOPLE01 IOUNKNW
Reader Communication problems (Low Battery) More than 1875 errors
Charge battery - (see 7.3) Use ReadLite to clear the error log (Menu 'Do', 'Clear Errors Log on Ear') Make sure that all required data is read and stored on the laptop/PC, then clear or delete data (see 4.3.2 and 4.3.3) to create enough free space on the Ear Check communication Contact MYLAPS If this happens frequently, choose a lower baudrate Check baudrate settings
MEM = FULL
IOFULLM
Ear memory is full (more than 65,000 Chips)
MODEM BUFFER MODEM ERROR MODM BYTE OV MODM FRAMING
IOMDMBU IOMDMER IOMDMOV IOMDMFR
More than 1000 characters in Modem, without a return Modem failed to reply Ear missed some Modem bytes Wrong baudrate from Modem or PC
Page 67 of 74
Error text >>> NOISE << NO READERS
Error code IONOISE IONORDR
Problem(s) Interference detected No Reader found
Solution(s) See 8.3 Check cables Check that only one Ear is set to fixed master, and all other Ears display slave - (see 4.1.2) Check power supply for Controller and Ear - (see 7.3) Check each controller has a unique address settings
OTHER MASTER RDR ERR 01
IO_FMST IOPRD01
More than one master detected Reader communication problems (faulty cable connections, incorrect Address setting, low power) (Debug warning) serious software problem Ear missed some Bytes from a reader More than 100 Guntimes
Check settings on all Ears - (see also 8.3) Check cables Check Address settings Check power supply for Controller and Ear - (see 7.3) Restart Ear Contact MYLAPS Reset Gun times - (see 4.2.7.3)
Software Err YBOX BUFFR GunTime OvF
IOSOFTW IOYBBUF IOGTOVF
Page 68 of 74
APPENDICES
This section contains the following appendices: Appendix 1: Specifications Appendix 2: CE Declaration
Page 69 of 74
Appendix 1: Specifications
Material Dimensions (B x D x H) Weight (including accessories) AC input voltage (current) DC input voltage (current) Power consumption (charging) Power consumption (charged) Typical power consumption (operation) Max. power consumption (operation) Internal battery Charge time (device switched off) Charge time (device switched on) Operating time Operating temperature (charging) Operating temperature (not charging) Storage temperature Relative humidity Pollution degree Protection class (with rain cover) Protection class (without rain cover) Safety norm Clock tolerance Power card fuses GSM unit Modified Pelican case 342 x 295 x 150 mm (13.46 x 11.61 x 5.91 in) 7.5 kg (16.6 lb) 100 to 240 VAC at 47/63 Hz (0.2-0.08A) 11 to 15 VDC (1.3 A) 30 W 2.5 W 7.2 W 20 W 2 x Sealed Lead Acid Battery 6V/6.5Ah <5 hours <10 hours Approx 10 hours (with fully charged battery) 0 to +45 C (+32 to +113 F) -20 to +50 C (-4 to +122 F) -20 to +70 C (-4 to +158 F) Max. 90%, non-condensing III IP54 IP50 EN60950 2.5 ppm 2x2A Quadband, GPRS, EDGE
Page 70 of 74
AUX port pin settings
1 5
shield
6 2 4 3
Figure 8.3 AUX pin settings

1 = n.c. 2 = n.c. 3 = RS485 B (-) 4 = RS485 A (+) 5 = +5 V (max 25 mA) 6 = ground shield = ground via 100 ohm
Page 71 of 74
Appendix 2: CE Declaration
CE DECLARATION OF CONFORMITY
We, MYLAPS Zuiderhoutlaan 4 2012 PJ Haarlem, The Netherlands Declare that the RFID read out system The Ear 2 in accordance with the following directives: 2006 / 95 / EC 2004 / 108 / EC The Low Voltage Directive The Electromagnetic Compatibility Directive;
has been designed and manufactured to the following specifications: EN 300 330-2 (2006) EN 301 489-1 (2005) EN 301 489-3 (2002) EN 61000-3-2 (2006) EN 61000-3-3 (2008) I hereby declare that the product named above is designed to comply with the relevant sections of the above referenced specifications, and all essential requirements of the Directives. Name of authorized person: Function of authorized person: Place and Date: Signature of authorized person: John Verwoerd R & D Director Haarlem, 20 April 2010
Page 72 of 74
INDEX
a
Antenna 9 antenna 10 AUTO (Automatic) 29 AUX (Auxiliary settings) 30 AUX port pin settings 71 AUX=485 20 menu structure 22
n
navigation buttons 22 Network 18 New file 40
b
Battery 29
p
PC=232 19 ProChip 9
c
CAUTIONS 7 CLRF (Clear File) 25 code 10 Connectors 9 control panel 13
q
Quick keys 14
r
RDR 15 RESET_GUN 22 Retrieve data 43 RS232 44
d
Date and time 11 DELF (Delete File) 26 DESK (Desk reader) 27 Display 13 DMPE (Dump The Ear) 30 DMPR (Dump readers) 31
s
S_TM (Time Machine) 29 safety 7 slave 12 Sync 28
EMI 28, 63 Errors 65 Ethernet cable via CCNet Server 48
t
TBSC (Time between same chip) 26 TIME (and File) 24 Time Zone 25 Triband 20
f
FIXM (Fixed master) 26
u
unique code 10
g
GUN 21 Gun 41 GUN_SHOT# 21
w
WARNINGS 7 WRLS (Wireless Clock Sync) 28
i
icons 7 INC_FILE= 22 internal clock 11
k
Keyboard 13
l
LED status panel 9 LOCK 16
m
Main Screen 14 master 12 MDM 17 Menu 22
Page 73 of 74
MYLAPS contact information: For general information:

MYLAPS EMEA Office Haarlem Zuiderhoutlaan 4 2012 PJ Haarlem The Netherlands Phone: +31 (0)23 529 1893 Fax: +31 (0)23 529 0156
info@mylaps.com For information about The Ear:

MYLAPS Office Nijmegen Havenweg 15 6541 AD Nijmegen The Netherlands Phone: +31 (0)24 379 1244 Fax: +31 (0)24 379 1245
info.nijmegen@mylaps.com Worldwide support team support@mylaps.com Worldwide sales sales.nijmegen@mylaps.com Local enquiries Please contact your local distributor
Page 74 of 74

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The Ear User Manual

(Revision 4.6) (Revision 4.6) (Revision 5.2)

07/7/09 28/8/09 27/4/10

The Ear User Manual (Revision 3.0)

The Ear User Manual (Revision 3.0)

The Ear User Manual (Revision 3.0)

The Ear User Manual (Revision 3.0)

How to use this manual

The Ear User Manual (Revision 3.0)

General safety responsibilities

Warnings and cautions

General Caution or Warning

ESD (Electro Static Discharge)

The Ear User Manual (Revision 3.0)

Figure 3.1 Ear components

The Ear User Manual (Revision 3.0)

The Ear processor

Figure 3.2 The Ear processor

3.2.1 Connectors on page 9) (see 4.2 System controls on page 13)

2 Accessory pouch for exter-

nal GSM antenna

cover and Torx T10 screwdriver

6 Control panel and screen

Figure 3.3 Ear connectors

external battery (with status LED) (with status LED)

2 Controller (Digibox) con-

5 Ethernet connector port

(with status LED)

8 100/240 VAC connector port 9 Power ON/OFF switch

6 Connector port (not used)

The Ear User Manual (Revision 3.0)

The Ear User Manual (Revision 3.0)

Main Antenna mats

Backup Antenna mats

Figure 4.1 Preferred setup

Date and time

The Ear User Manual (Revision 3.0)

Slave and Master ears

Figure 4.2 Master/Slave screens

The Ear User Manual (Revision 3.0)

Figure 4.3 Operator control panel

Display Keyboard Error

Table 4.1 Controls and their functions

The Ear User Manual (Revision 3.0)

Figure 4.4 Main screen

4 Last detected chip code

7 Number of detected chips in

file (max is 65000)

2 Reserved for status/error

tion of last detection

8 Reserved for synchronisa-

6 The Ear file (e.g. 01)

Figure 4.5 Keyboard

selections - see 4.3 Menu on page 22

nection settings - see 4.2.6 MDM (Modem) on page 17

2 Press to navigate within

6 Press to navigate within

10 Press to escape from a menu or

remove error messages

3 Press to display the reader

7 Press to enter the GUN

11 Press together with LOCK to