JILL RILEY CURRICULUM VITAE

Personal Details
Location: Kidderminster, Worcestershire Email: jillmriley@googlemail.com Tel: 07779 124986

LinkedIn: http://www.linkedin.com/pub/jill-riley/11/279/234 Current clean driving licence. British. Married. 40 something

Summary
Excellent organisational and communication skills. Able to confidently and professionally liaise with people at all levels. Very computer literate. Conscientious and self motivated. Able to work without supervision, but good team player who can motivate and interact well with others. A wide-range of skills that are used to help achieve organisational goals and provide customer service.

Skills
Computer Literate, current software includes: - Windows 7, Office Professional Packages, Website creation and editing using WordPress. Basic DreamWeaver experience. Explorer, Firefox, Outlook. Mach5Mailer. Administration / Office Management Events Management Information Management Policy Customer service Understanding of health care informatics environment. Accurate typist with shorthand

Work Experience
BCS PHCSG - Administrator 2002 end August 2013 (redundancy)
The Primary Health Care Specialist Group (PHCSG) is a specialist group of the British Computer Society (BCS). Employed by Woodcote Consulting to provide dedicated full-time administrative services to the Group, its Committee and Officers in relation to all aspects of PHCSG activities. Tasks have included: Development and implementation of administrative procedures to support the Group. Project manage group activities, officers and committee members. Deal with all enquiries. Manage the Groups books and accounts including budgets, credit control. Maintain the Groups database of members, customers and other contacts. Process membership applications and renewals, including collection of fees. Provide support to officers and committee of the Group. Maintain Group records and archives. Edit / publish news to the Group, including procuring contributions from committee members / others. Website creation of content. Responsible for ensuring that website is accurate and current. Promotion of the group, activities and membership. Successful delivery of meetings, events and conferences run by the Group to include: Sourcing suitable venues, price negotiation, making recommendations to committee and booking. Produce budget and project plan each event. Monitor costs against budget. Marketing of events including production and distribution of material/mail shots as required. Support in putting conference programme / agenda together and confirming arrangements and requirements with attendees /speakers.

Jill Riley CV - Personal

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Source and sell to exhibitors and sponsors, book and confirm. Manage event exhibition including liaison with exhibitors and venue. Manage sponsorship. Deal with all pre-event enquiries, bookings, speaker confirmations, billings, confirmations, alterations etc... Attendance at events where necessary ensuring smooth running, delegate registration, invoicing etc. Liaise with venue. Commission additional support as required Source and organise AV. Production of all event paperwork, agenda, programme, evaluation forms, advertising literature, house keeping, holding slides etc. Deal with all post event administration including collection of monies, payment of venue, event evaluation reports, thank you letters etc.

BSIA Trade Association for the professional security industry in the UK 1997 - 2002 reason for leaving; needed a more interesting and challenging role PA to Chief Executive
Maintaining a busy diary, arranging meetings, booking hotels, flights etc and ensuring necessary paperwork available. Taking dictation / general typing. Answering telephone calls, opening post, drafting replies. Provided support to the Customer Relations Director. I was also responsible for some in-house training on Microsoft and other applications as required.

AAH Meditel Ltd GP system supplier, which grew to be one of the top three in the UK. 1989 - 1997 - reason for leaving; redundancy Personal Assistant to Managing Director
Providing full support to enable MD to carry out his work efficiently and without the need to worry about general administration. In addition to high level support, I was responsible for ensuring administrative / secretarial support for the efficient running of office services and systems. In brief my role consisted of: - making decisions at all levels on behalf of the MD in his absence. Direct contact with senior executives internally, externally and overseas. Supervision of a full time secretary monitoring work loads and delegating as appropriate. Provide guidance to other department PAs. Maintain a very active diary, arrange meetings, book hotels, flights etc and ensure MD fully briefed with all necessary paperwork. Dealing with post and telephone calls, responding to or actioning others as appropriate. Close contact with customer facing departments to ensure customer complaints / problems addressed. Minute taking at executive meetings internally and externally. Worked with strictly confidential information.

Other employers
Water Ancillaries Limited, Hartlebury Senior Secretary Peel Properties (SW) Limited, Hartlebury Secretary to Estate Manager Foley Self Drive, Stourport General Office

Education / Qualifications
Oct 1993 CTEC Computer Training Excel May 1993 Padgett Thompson Business Course Office organisation Feb 1993 Computer Training Redditch Advance Microsoft Word April 1992 Mercia Training (2-week course) Certificate in Practical Supervision 1988-1990 Kidderminster College of FE RSA III Advance typewriting. LCC 90wpm shorthand 1981 1983 Kidderminster College and McDowell Knaggs & Associates Worcester Typing, Shorthand, Computer Programming and Word-processing courses / work experience. 1978 1981 King Charles I High School Olevel English Literature, English Language, Music, Chemistry, CSE Computer Studies and Geography.

Interests
Social media, horse riding and competing (horse owner), socialising, holidays and more recently cooking.

Jill Riley CV - Personal

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