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Answer ID 227 Products ZonePlayer ZonePlayer 100

Sonos componentLEDs
Question
What do the flashing LEDs mean on the front of my Sonos components? or Why is my ZonePlayer flashing green/white/etc?

Answer

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The Sonos components has two LED indicators. The first is the Mute button indicator, which can light solid or flashing green. The second is the component status indicator (located between the Mute and Volume Up buttons) which may light white, orange, or red depending upon the cause. For an interactive demo of the ZonePlayer's LEDs, click here. (Note: This is an executable file that requires Microsoft Windows to run) The following table contains all the possible combinations of colors and what they mean:

Normal Usage

Booting State

Diagnostics

Upgrading and Problems ZP Status LED Solid white Additional Information

Mute LED

1 2 3 4 5

Powered up Mute Global Mute Booting Booting in "Restore to Defaults" mode Powered up, not Flashing green Solid green
Solid green

Solid white Solid white Flashing white Flashing amber Flashes 4 times then goes solid

6 connected to Sonos Digital

Flashing white

Flashing in unison

Music System
7

Powered up, looking for Sonos Digital Music System Diagnostic mode 1; Press Mute to leave Diagnostic mode 2; Press Mute to leave

Flashing green

Flashing white

Flashing alternately To access, hold Mute and Volume Down for 5 seconds To access, press Volume Up from Diag 1 or Volume Down from Diag 3

Solid red
Wifi: Pause on solid red, then flash amber or white the channel number (e.g.. 9 flashes is channel 9) DHCP: Flashing red, red, amber, amber, repeat Autoconfig: Flashing red, red white, repeat

10

Diagnostic mode 3; Press Mute to leave

To access, press Volume Up from Diag 2 or Volume Down from Diag 1

11

Upgrading software

Flashing amber, white, repeat Occurs when ZP is beginning to experience an inadequate cooling condition. ZP will reduce to 75% volume. Check ZP vents for adequate cooling, and/or check for speaker shorts. To get out of warning mode, mute and unmute ZP, or unplug ZP for several minutes to allow it to cool. If the warning condition above is not remedied, the ZP will automatically mute itself to prevent damage to the ZonePlayer. After checking ZP vents for adequate cooling, and/or checking for speaker shorts, mute and unmute ZP, or unplug ZP for several minutes to allow it to cool.

12

Warning mode

Solid amber

13

Fault mode

Long amber, short white, repeat

https://sonos.custhelp.com/cgi-bin/sonos.cfg/php/enduser/std_adp.php?p_faqid=227

7/23/2011