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Amitysoft Technologies

Artifacts Required By ISO9001:2000


Organization wide applicable Artifacts:
1) Defined Processes QMS Whole set of defined process their templates and forms. 2) Metrics Repository QMS Metrics collected from various projects with respect to Quality objectives. 3) Risk Repository QMS Risk occurrence in past times (if no records, use this repository structure from current projects) Risk, occurrence in which project, impact of risk (cost & effort), Classification of risk, categorization of risk, Mitigation plan applied. 4) Process Repository QMS Quality Policy, Quality Objectives, ISO manual, Process assets like modified processes, Change requests for Processes, MOM of management review meeting, Audit reports, Audit calendar, Audit found NCs and their resolutions, Organization standards, Training materials, Continual Improvement plan (everything should be listed in specific folders.) 5) Organizational Process List QMS 6) Continuous Improvement Plan - QMS 7) Organizational Training Plan (strategy plan) HR 8) Vendor List Purchase department. 9) Facilities Plan Quarter /half year period - Facility Department

Project Artifacts:
1) Project Initiation Note SM 2) Project Kickoff Meeting -MOM TM(Team Member) 1

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3) Project Plan PM 4) Test Plan PM/QC 5) Quality Assurance Plan (with Metric Plan) -PM 6) Risk Management Plan PM 7) Configuration Management Plan PM 8) Estimation Sheet (Effort & cost) PM 9) Scheduling Chart or sheet PM 10) Software Requirement specification (SRS- with approval from customer) PM or TM 11) Functional Requirement Specification 12) Technical Requirement Specification 13) Requirement management tracker (new request given by customer after freezing SRS is tracked here) TM 14) Traceability matrix (requirements ,design.,release) PM or TM 15) Change requests Configuration In-charge(CI) 16) Impact analysis Report on CR CCB or CI 17) Status accounting Report CI 18) Configuration Audit Report SQA 19) Training Records HR 20) Technical review reports Reviewer 21) SQA review report SQA 22) Weekly Meeting MOM Team Member (TM) 23) Metrics Report Bi weekly/milestone based 24) Management review report or status report PM

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25) Code walkthrough reports TM 26) Communication or correspondence mails PM or TM 27) Test case document QC 28) Test execution Report QC 29) Defect Log QC 30) Inspection reports on Acquired products Facilities or technical person 31) Audit report for the project PEG 32) Training requests from project team PM 33) Source code developers 34) MLDQ PM or TM 35) Checklist for release TM 36) Configuration audit before release (release readiness Audit) SQA 37) Release Document-PM 38) Release Notes PM 39) Bug reports from customer 40) Change request for source code change customer

Other Departments:
HR: 1) Training Plan 2) Training record 3) Feedback reports 4) Consolidated Feedback report 5) Analysis and decision report of training effectiveness

Amitysoft Technologies
6) Evaluation reports of trained people 7) Skill matrix of employees 8) Trainers List document 9) Recruitment plan(annual/half yearly/quarterly) 10) Requisition form for recruitments 11) Interview evaluation forms 12) Offer letter & appointment letter 13) Employee details 14) Repository of resumes 15) Performance appraisal report 16) Roles and responsibility document Facilities: 1) Service Requests log 2) Technical Services register 3) Non- technical services register 4) Backup log 5) Assets list 6) Maintenance contract documents 7) List of CDs , Backup tapes, DVDs 8) List of approved softwares Purchase:(if its a separate Department otherwise facilities should have these artifacts)

Amitysoft Technologies
1) Vendor list 2) Purchase Order 3) Inspection checklist 4) Acceptance Inspection report 5) Acceptance report/document 6) Purchase guidelines (if any) 7) Purchase requests (internal) 8) Inovices

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