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Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.
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http://www.custominsight.com/employee-engagement-survey/what-is-emp...
Performance
Beyond Engagement
An organization needs more than just engaged employees in order to succeed. There are two additional areas that relate to employee performance and that are closely linked to engagement.
Strategic Alignment: Does the organization have a clear strategy and set of goals? Do employees understand the strategy and goals? Do employees understand how the work they do contributes to the organization's success? Strategic Alignment ensures that employee effort is focused in the right direction. If that effort is not focused in the right direction, it could be wasted.
Competency: Do managers have the skills needed to get the job done? Do they display the behaviors needed to motivate employees? Competency is measured as part of the employee survey using our "upward feedback" module, or it can be measured via 360 Degree Feedback.
Sample scores in each of the four areas related to employee performance are illustrated below. At a typical company, about 25% of employees are truly engaged, and another 25% of employees are disengaged. In this example, we see that there is a high level of engagement with the company (49% engaged), but there are problems with how employees feel about their managers. The level of engagement is actually fairly high here at 32%, but the level of disengagement is very high at 43%. This indicates that there might be some polarization among employees. Most likely, there are some managers who are doing
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a great job of engaging their employees, and others who are doing a poor job. A drill-down into demographic subgroups, especially a breakdown by "manager" would quickly reveal which groups (managers) fall into each category. Performance = Engagement x Alignment x Competency
Engagement "The Organization"
Engaged: 49% In Between: 35% Disengaged: 17%
Strategic Alignment
Aligned: 57% In Between: 31% Not Aligned: 12%
Competency
(360 Feedback) T-Score: 48
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