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North
Dear Customer,
45, Okhla Industrial Estate, Phase 3, New Delhi - 110 020. PHONE : 011 32711003/ 4 / 7 / 8 / 9.
South
3-6-430, 2nd Floor, Maithai Mansion, 4th Street Himayat Nagar, Hyderabad- 29. PHONE- 040 32566922 / 33
Our sincere endeavour is to provide you with best quality products & impeccable
service, thus laying the foundation for a binding relationship with you. One that stands the test of time to grow stronger with our every interaction.
East
39C, Harish Mukherjee Road, Kolkata - 26. PHONE No. 033 44031400
At Videocon, we have set ourselves a goal to continuously challenge ourselves and contribute towards good health, happiness and a bigger cause - a greener tomorrow. Our initiative is to help create a tomorrow that promises clean air, pure water and a green earth.
West
Marol Bhavan, Marol Co op Ind. Area, M.V. Road,Andheri (E), Mumbai - 400 059. Phone : 022 405 84600
With extensive research, creativity and technology, we present a whole new range of products - designed super efficient, built super sensitive to your needs. They forward
the urgent cause of environmental protection by becoming the machines of the
future, today.
39 40 40 40
(prefix STD code of the state capital) E mail : Customercare@vgmail.in SMS : SVC to 53030
Warm Regards,
Fold
3rd Free Service Coupon (Dry) within 1st qtr from the date of purchase
Model No.: Sr.No.: Name: Address:
2nd Free Service Coupon (Wet) within 2st qtr from the date of purchase
Model No.: Sr.No.: Name: Address:
1st Free Service Coupon (Dry) within 3st qtr from the date of purchase
Model No.: Sr.No.: Name: Address:
Completion of work:
Completion of work:
Completion of work:
Techinician Signature
Customer Signature
Techinician Signature
Customer Signature
Techinician Signature
Customer Signature
Please tick ? for the Checks carried out and ? for the job not carried out
Service 1 Air filter cleaned Grill Temp. Checked Room Temp. Checked Amperes Checked 2 3 Service 1 Voltage I/P & O/P Checked Drain System checked Brushing of Coolng coil General Cleaning & Brushing up 2 3 Service 1
Fan Motor a) speed Check
2 3
b) Noise Check
The Service coupons are utilised in first year, if not utilised then coupons will be expired. Customer to call at Call center to avail 3 preventive services.
21
276.00
Fold
138.00
CUSTOMER COPY
Name of Customer:
Perforated cut
Address: Date of Purchase / Date of Installation: Installation Done By: Contact Number: Name of Service Center:
Address: Date of Purchase / Date of Installation: Installation Done By: Contact Number: Name of Service Center:
Installation
1. Whether the Capacity of the Air conditioner is suitable for the room in which it is installed Room Dimensions: LengthWidthHeightYes/No
Commissioning:
6. Run the machine for 30minutes & check for the following. a) Vibration / abnormal noise observation. If observed provide detail. b) Electrical supply input Volts________V i) Checked for earthing with the unit_______V Yes/No Yes/No (Voltmeter reading must be less than 3V) If more than 3V, please consult electrician for proper earthing to the unit. Yes/No Yes/No
Installation
1. Whether the Capacity of the Air conditioner is suitable for the room in which it is installed Room Dimensions: LengthWidthHeight2. Is the installation firm enough. Yes/No Yes/No Yes/No
Commissioning:
6. Run the machine for 30minutes & check for the following. a) Vibration / abnormal noise observation. If observed provide detail. b) Electrical supply input Volts________V If more than 3V, please consult electrician for proper earthing to the unit. Yes/No Yes/No
North/South/East/West
V N
E L
North/South/East/West
V N
E L
Yes/No Ii) Supply between L & N - 230 10% ______V iii) Supply between L & E - 230 10% ______V c) Stabilizer Installed If Yes Make: Yes/No Output: ______V
Yes/No Ii) Supply between L & N - 230 10% ______V iii) Supply between L & E - 230 10% ______V c) Stabilizer Installed If Yes Make: Yes/No Output: ______V
5. Installation of the Unit as per below distance spec. Wall Celling A F Indoor E
W A L L
5. Installation of the Unit as per below distance spec. Wall Celling A F Indoor E E AC Top Indoor
W A L L
d) Current Drawin by the machine _____A Specify under test run. C e) Temperature Reading Return Temperature Supply Temperature Difference C C C
AC Top Indoor
D Floor
Outdoor
A L L
D Floor
Outdoor
Parameter A B C D E F
Actual
Checked drainage of condensed water,from evaporator side to condenser side & from side to drain outlet,by pouring water at the base of evaporator coil Customer Remarks / Signature:
Parameter A
Actual
Checked drainage of condensed water,from evaporator side to condenser side & from side to drain outlet,by pouring water at the base of evaporator coil Customer Remarks / Signature:
B C D E F
Installer Sign
Installer Sign
215.00
INDEX
VIDEOCON CARE CENTRE
1. 2. 3.
AFFIX
OPERATION PRECAUTION INSTALLATION CONTROL PANEL OPERATING INSTRUCTION KNOW YOUR REMOTE PARTS IDENTIFICATION CARE & MAINTENANCE TROUBLE SHOOTING WIRING DIAGRAM WARRANTY
4. 5. 6. 7. 8. 9. 10.
NOTE : TO BE HANDED OVER TO THE AUTHORISED SERVICE AGENT AT THE TIME OF COMMISSIONING.
20
OPERATION PRECAUTIONS
WARNING
Insert the power plug properly. Heat generated by a loose power plug could cause electric shock or fire.
Do not operate or stop the unit by inserting or pulling out the power plug.
VIDEOCON AIRCONDITIONER
Do not damage the power cord or use an unspecified power cord. A damaged / unspecified power cord could cause electric shock or fire. If power cord damaged, please call in authorized dealer or service center.
VIDEOCON AIRCONDITIONER
Do not modify the length of the power cord or use an extension cord. It could cause electric shock or fire. Do not operate the unit with wet hands. It could cause an electiric shock. Do not insert fingers, sticks or other objects into the units. It could lead to physical injury and cause damage to the units.
Do not directly expose yourself to the cold airstream for too long.
If there is a smell of burning, stop the air conditioner and dis-connect the power supply. The heat generated could cause electric shock or fire. Please consult an authorised dealer or service centre.
VIDEOCON AIRCONDITIONER
It could lead to fire or cause an electric shock. Please call in authorized dealer or service center.
INSTALLATION
Model Width (mm) Height (mm) Total Depth (mm) Depth (mm) Grill Depth Distance (mm) 1 500 345 500 465 35 170 2 660 428 640 600 40 293 3 660 428 720 680 40 293 4 560 375 605 560 40 240
Videocon Air Conditioner ( Window AC) comes with 12 months warranty on all parts except front grill & plastic parts and, thereafter 4 year Additional warranty on the compressor, from the date of purchase of the product, provided always that the warranty card bears the rubber stamp, date and signature of our Authorized Dealer.
4 Year Additional Warranty on Compressor The 4 year warranty on Compressor will be continue even after the expiry of 1 year period from the date of purchase. This warranty covers Compressor only. Gas charging is included only when compressor is defective & inoperative. During the additional warranty period, it does not cover any part such as condenser coil, evaporator coil, capillary, suction line, electronics parts, etc. Standard visiting charges will be applicable within the municipal limit of town where Videocon Industries Ltd. (VIL) has it's Authorized Service centre, Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period, only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer. Terms & Condition 1.The warranty is confined to the first purchaser of the Air- Conditioner only & is non-transferable. 2.Installation, Repairs & replacements will be carried out by the dealer (Sales & Service Dealer) from whom the product has been purchased, or through the Authorized Service Centers of VIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Centre directly or call our help line no's (toll free). Any Installation / alteration in the installation position or shifting of the Air- Conditioner from one premises to another should be carried out by VILs Customer Care Center or its Authorised Service Franchised / Sales & Service Dealer only. Such change if address of the installation must be notified to VIL Customer Care Center. 3.Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached. 4.For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well as expenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences. 5.The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center. 6.Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on portions of the unit, general explanations / returning, are not to be considered as defects. 7.In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Replacement of parts would be purely at the discretion of VIL alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of VIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of price equivalent at the time of purchase. 8.In case of any damage to the product / customer abuse/ repairs by un-authorised personnels / misuse detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only. 9.This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the Air- Conditioner. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period. 10.The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period. 11.While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in a specified period of time. 12.Warranty does not cover accessories external to the equipment supplied by the dealer. 13.If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching components changed at customer's request will be on chargeable basis except the component which actually needed. 14.The unit shall be operated with variation of + 5% of rated voltage at 50Hz. Any failure due to voltage / fluctuation beyond specified tolerance will not be covered under warranty. This Warranty is not applicable in any of the following cases : 1.The warranty card is not completed properly at the time of purchase. 2.The completed warranty card is not presented to authorized service personnel at the time of service of the product. 3.The product is not operated according to instructions given in the Operating Instruction Booklet. 4.Defects are caused by improper or reckless use, which shall be determined by the company personnel. 5.Any repair work is carried out by persons other than authorized service personnel. 6.Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or purchaser's residence. 7.The warranty is not valid in case, the serial number is deleted, defected or altered. Damage to the product or any part/s due to transportation or shifting is not covered by warranty. 8.a) This warranty will automatically terminate on the expiry of the warranty period of 12 months, even if the Air- Conditioner may not be in use for any time during the warranty period for any reason b) The warranty on compressor will automatically terminate on expiry of 4 years (after 1 year warranty period) even if the Air- Conditioner may not be in use for any time during the said period for any reason 9. All disputes are subjected to Aurangabad Jurisdiction. 10. All the disputes and / or differences arising between the parties will be referred to sole Arbitrator, to be appointed by VIL . The Arbitrator shall be conducted subject to Arbitration & conciliation act 1966. The place of Arbitration shall be Aurangabad (MS)
A B C D E F
TOP VIEW
1) 2)
F
0.8 TON 1.5 TON Rotary Reciprocating & 2.0 T Rotary 1.0 TON Rotary
3) 4)
FRONT VIEW
SIDE VIEW
Ensure that you get your Air conditioner installed through an Authorised Service Agent Installation is the most important factor for the smooth working of the airconditioner. Air conditioner can be installed in 3 different ways. 1. Masonry Wall 2. Wooden Window 3. Aluminium Grill Window The type of installation has a direct effect on the operating noise level. The Air conditioner should never be installed in a Marble window. Generally installation in masonry wall has been proved to be a noiseless operation of an airconditioner.
18
INSTALLATION
LOCATION :
a) Should be ideally installed at window sill level i.e. 3 to 5 feet from the floor level. b) In a rectangular room installation should be preferably on the longer side walls.
WIRING DIAGRAM
Wall
Longer Wall
3-5 Feet
c) Room air condiioners are designed to cool the room air upto only eight feet from the floor, and cool air discharge should be confirmed to the lower portion of the room. Higher installations can also cause service problems. d) In a rectangular room the installation could be on the longer side walls. Wherever this choice is not available the unit can be installed in the left hand corner. UNDER NO CIRCUMSTANCES THE UNIT SHALL BE INSTALLED IN THE RIGHT HAND CORNER as this will cause short cycling of cold air.
e) Two Acs should not be installed one above the other. This will cause short cycling of the cold air. f) There should be no obstruction to the outside air flow that could cause restriction or re-circulation of outside air back to the unit. The unit must be located near a plentiful source of outdoor air to permit proper air cooled condenser heat rejection.
WALL
17
WIRING DIAGRAM
INSTALLATION
.... .. ... .... ... . . . . ..................... .... ... ...... ... .. ...
..................... SUN
g)
The AC should be installed on a wall/window which should be on the shady side of the room, I.e. On the North wall or the East wall. Avoid the West wall or the South wall. Direct sun light tends to increase the condensing temperature, head pressure and operating cost and reduce the units capacity and efficiency.
..................... SUN
. ... .. ... . . ... ...... .... ..................... ... ...... ... .. ...
H) If it is not possible to install the AC the shady side & the unit must be exposed to the sun, then some shading should be used for unit for greater efficiency. Awnings are most effective since they shade both the unit & the window at the same time. The awning must not restrict free flow of air to and from the unit.
WALL
HOW TO INSTALL
There should not be any obstacles surrounding the unit, Prepare the Installation hole slightly bigger than cabinet size.
66 cm
Over 15 cm
Ceiling
Fence or likewise
43cm Over 50 cm wall Less than 24 cm Outdoor Fence or likewise Indoor Cabinet wall Over 15 cm Over 15 cm To place the grill
Front Grille
Grill
I) Use the air-conditioner for indoor applications only like house ,office etc
16
INSTALLATION
1) 2) 3) 4) 5) Prepare Chassis : Remove chassis locking bracket by loosening the screw. Slide the chassis out from the cabinet. Place cabinet into opening and secure it by wood screws or nails. The cabinet should be installed tilted slightly lower to the rear for necessary condesate drainage (Max. 10 mm) Slide Chassis into the cabinet which installed in the opening. The tubings or ducting part should not be touched with the cabinet. Lock the chassis into cabinet by chassis locking bracket. Place FRONT GRILL into CABINET by screws. To place the grill top of cabinet, push button of grill until it snaps into place.
TROUBLE SHOOTING
TROUBLE
Air conditioner is not at all operating
POSSIBLE CAUSE
1. Not plugged in
REMEDY
Insert plug securely into run wall outlet. Ask an electrician or your dealer. If unable to reset, consult your dealer. Replace with the rated fuse Remove obstruction
2. Power failure or line voltage is too low 3. Circuit Breaker Tripped 4. Fuse is blown Compressor runs but soon stops Poor Cooling Obstruction in front of condenser coil 1. Dirty or clogged air filter. 2. Extra heat load by many people in room or heat source 3. Doors and windows are open. inadequate ventilation Air conditioner is not installed in level Excess water may overflow in extremely hot and humid weather. 1. When compressor or fan switches on and off, a metallic knock may be heard.
Fig.1
Drain Plug Viewed from the bottom
Hole
3) 4)
Drain pan
Fig. 2
AC Tonnage 1.0 Tr WAC 1.5 Tr WAC 2.0Tr WAC MCB Rating 12 20 20
screw
Shut them to keep cool air in room Install in level or tilt slightly towards the outside. This is normal, If necessary provide outside drain.
MCB / Power Cord rating / Stabiliser.We recommend the source Power Supply through MCB & 3 Step Stabiliser with low voltage cut off. Please refer table
Stabiliser KVA 3 4 5
2.
The operating voltage for the air conditioner is 207-253 volts. In areas where there are wide voltage fluctuations it is recommended to use a suitable stabiliser of reputed make. The plug point should be of 15 amps capacity and property earthed. The plug must fit in tightly within the socket to avoid sparks. All wire ends must be fully tightened. The above are the basic requirments of Videocon air conditioners only. If other appliance (s) e,g, water heater, iron, etc., Are to be connected in the same line, modifications must be made as per the specifications of that application. As far as possible an separate branch should be used exclusively for the air conditioner.
Noisy operation
This is normal
3. 4. 5.
Turn off air conditioner and consult your dealer/ customer care cell
6.
15
CONTROL PANEL
MODE FAN COOL
Air Filter The air filter behind the intake grille should be washed at least every two weeks or as often as it needs cleaning. How to clean the air filter 1) To remove the air filter, lift open the panel & take out the filter.
Front Grille Clean the front grille with a clean cloth lightly dampened with mild liquid dishwashing detergent.
TEMP
DRY SLEEP
On Off
TEMP
POWER DOWN
On Off
SWING TIMER
TIMER
MODE
UP FAN
Cabinet : Clean the cabinet with mild soap or detergent and lukewarm water.
SLEEP
On Off
POWER DOWN
On Off
TEMP
SWING TIMER
TIMER
Vacuum cleaner
NOTE :- FEATURE & INDICATION SHOWN MAY CHANGE MODEL TO MODEL VENTILATION LEVER To operate ventilation turn the lever to OPEN. After you have finished ventilating turn it back to Close. Remember, the air conditioner will not cool as effectively if the ventilation lever is on OPEN, while the air conditioner is in operation. Keys on The Receiver Unit: Annual check : After long-term usages of room air conditioner, dust and dirt will accumulate inside, lowering the performance. This may cause the generation of odour or may impede the drainage of the dehumidifying water. Besides regular cleaning of the air conditioner, a separate annual check is also recommended (chargeable). Please request your dealer to carry out these checks. There are eight keys on the Receiver Unit. A beep sound is heard when any key is pressed. Power : Switch the system on or off. UP : To adjusted the set temp & Timer value. Down : To adjust the set temp & Timer value. Mode : Changed the mode to Cool, Dry, Fan or sleep. Corresponding LED glows to indicate the selected mode. Swing : This is a toggle key to switch On or Off the Swing Motor. Fan : This key change the Fan speed to Auto, High or Low. Temp : This key selects the temp & UP / Down Keys are used In Continuation to adjust the Set Temp. Time : This key selects the Timer. Up / down keys are used in Continuation to adjust the Timer value.
3) Wash the filter, cleaner side up under gently flowing water to wash out accumulated dust and lint.
4) If the filter is very dirty, use a mild household detergent in the wash water.
SOAP
14
OPERATING INSTRUCTIONS
FRONT (INDOORS)
LED Indicator There are 5 LEDs on the Receiver board (Front display panel) to indicate the following. Fan Cool Dry : To indicate the Fan On/Off. : To indicate the Cool mode selection & Compreesor Status. : To indicate the Dry mode selection.
PART IDENTIFICATION
2
Sleep : To indicate the Sleep mode selection. Timer : To indicate the timer selection.
3 8 4 7 5
Dual Digit 7segment Display 1. The 7seg Display normally shows the set Temp. 2. The Display changes to set Temperature for 4 second if any signal is received from the transmitter or TEMP button is pressed. 3. Shows the modes CL, SL, DR or Fn if the mode key on receiver board is pressed. 4. Shows the fan Speed FL(Low), FH (High) or FA (Auto) if the fan key on receiver is pressed. 5. ON / OFF Timer value in Hrs (e.g. 1, 2) Will be display when timer is set by the Timer Key on receiver board. 6. During any operation from the LCD transmitter, Display will show the set Temp as is display on the LCD screen of Transmitter. 7. In Standby State the 7seg display shows OF Modes of Operations: Various modes of operation of the unit are as follows: Fan Cool Dry Sleep
FRONT (OUTDOORS) 9
10
1. 2. 3. 4. 5.
Horizontal air flow direction adjustment knob Outer Cabinet Air outlet Grill Operation panel Power Supply cord 13
6. Ventilation Lever 7. Air filter 8. Air intake 9. Air intake 10. Air outlet
OPERATING INSTRUCTIONS
In this mode of operation. Compressor will be Off High or Low Fan speed can be selected with the transmitter or Fankey on the Facia in this mode of Operation. This compressor will be on after a delay of three minute depending on the differential of Room Temp & Set Temperature. Cool LED blink Temp & set Temperature. Preset temperature and fan speed can be changed by the user Compressor will cycle as per the following conditions: Compressor will be turned off. if room temperature - preset temperature <=1 0 C Compressor will be turned on. if room temperature - preset temperature >=2 0 C Dry : In this mode of operation. Default Fan speed will be low & can be changed to High or Auto. Preset Temperature can be changed from 16 to 30 o C. Compressor Works as expalined below. Compressor Operation (Dry Mode) The Compressor On / Off duration is controlled by different between Set Temp & room temp. Region A Room Temp = Set Temp + 2 C or above Region B
0
0 CHILD LOCK / KEY PAD LOCK Room Temp = Set Temp + 1 C or above Comp On for 10 min, Off for 10min When not in a setting mode, pressing 3 seconds, and holding UP & DOWN keys for Room Temp = Set Temp Comp On for 10 min, Off for 10min the key pad is locked. After displayed setting on it, LCD the to LOCK icon will be 0 Room Temp = Set Temp 1 Comp OnAt for 10 that min, Off for case, 10 min indicate that key pad has been locked and all the keys are disabled. C the remote won't send out any icon codes. on the The LCD LOCK flash 3Region times, 0.5 seconds for ON,and 0.5press seconds & hold for UP OFF, & DOWN Room keys for Temp = Set Temp - 2 0 C or Below Comp On for 5 min, Off for 15min 3 seconds, the remote is un-locked.
12
OPERATING INSTRUCTIONS
Sleep : Sleep Mode Can be selected by mode key on receiver board or sleep key of tranmitter. Front panel LED will glow to indicate the sleep function. Set Temperature increases 1 0 C per hour up to 2 hours & the controller works as per new preset Temperature. Sleep can be cancelled by the pressing sleep (Transmitter) key again or by selecting any other mode. The compressor will be on after a delay of three minute depending on the differential of Room Temp & Temperature. Cool / temperature LED blinks during the ON delay time of the compressor. Preset temperature and fan speed can be changed by the user. Compressor will cycle as per the following condition. Compressor will be turned off. if room temperature - preset temperature <=1 C Compressor will be turned on. if room temperature - preset temperature >=20 C Auto Fan Speed Auto fan speed is selectable in cool, Dry & Sleep modes. Fan speed in auto mode depends on difference between Set temp and Room Temp.
0
LCD transmitter The transmitter has the following keys along with the key function.
1. 2. 3. 4.
7
TEMP
ON / OFF MODE FAN SPEED SWING TURBO SLEEP TEMP / TIMER CLOCK ON-TIMER HR/MIN & SET IONIZER ENERGY SAVER
7
TIMER
1 4 6 9
T- ON
2 3 5
MODE
TURBO
11
HR MIN
10. OFF-TIMER
10 13 12
T- OFF
8 11
SET
ION
ES
1) ON/OFF Pressing this key will switch On/Off the System 2) Mode System can be operated in any one of the following modes. 1 Fan 2. Cool 3. Dry 3) Fan Speed To change fan speed (Low, High and Auto). 4) Swing This key is used for turning sweep motor on/off. 5) Turbo
To quick start the compressor in AC Mode. (This works only once on power Reset or when mode is changed to AC again).This feature bypasses the Compressor delay time.
Auto Fan Speed in cool, Dry or Sleep modes While Increasing Room Temp.
Room Temp Set Temp Set Temp+2 0C Fan Speed Low High
10
11