Syllabus MBA HR - 2012-14

Master of Business Administration
(MBA-Human Resource) [Two - Year Full Time Programme]
Programme Structure, Curriculum and Scheme of Examination 2012
AMITY UNIVERSITY UTTAR PRADESH

GAUTAM BUDDHA NAGAR
PREAMBLE
Amity University aims to achieve academic excellence by providing multi-faceted education

to students and encourage them to reach the pinnacle of success. The University has designed a system that would provide rigorous academic programme with necessary skills to enable them to excel in their careers. The Programme Structure includes the courses (Core and Elective), arranged semester wise. The importance of each course is defined in terms of credits attached to it. The credit units attached to each course has been further defined in terms of contact hours i.e. Lecture Hours (L), Tutorial Hours (T), Practical Hours (P). Towards earning credits in terms of contact hours, 1 Lecture and 1 Tutorial per week are rated as 1 credit each and 2 Practical hours per week are rated as 1 credit. Thus, for example, an L-T-P structure of 3-0-0 will have 3 credits, 3-1-0 will have 4 credits, and 3-1-2 will have 5 credits. The Curriculum and Scheme of Examination of each course includes the Course Objectivess, Course Contents, Scheme of Examination and the list of References. The scheme of examination defines the various components of evaluation and the weightage attached to each component. The different codes used for the components of evaluation and the weightage attached to them are: Components Case Discussion/ Presentation/ Analysis Term Project and Viva Voice Quiz/Seminar Attendance Mid Semester Examination End Semester Examination Codes CPA TP Q/S A ME EE Weightage (%) 05 05 05 05 10 70
It is hoped that it will help the students study in a planned and structured manner and promote effective learning. Wishing you an intellectually stimulating stay at Amity University. July, 2012
PROGRAMME STRUCTURE
FIRST SEMESTER Course Code MHR 101 MHR 102 MHR 103 MHR 104 MHR 105 MHR 106 MHR 107 MHR 108 MHR 142 MHR 143 MHR 144 MHR 145 MHR 146 MHR 147 MHR 148 Course Title Management Process and Organization Behaviour Accounting for Management Economic Analysis Information Technology for Managers Quantitative Techniques in Management Neuro Linguistic Programming Psychology at Work Place Marketing Management Business Communication I Behavioural Science I Foreign Language - I French German Spanish Japanese Chinese Total Lectures (L) Hours Per Week 3 3 3 3 3 2 3 3 1 1 2 Tutorial (T) Hours Per Week Practical (P) Hours Per Week 2 2 2 2 Total Credits 4 4 4 3 4 2 3 3 1 1 2 Page No.
28
SECOND SEMESTER MHR 201 MHR 202 MHR 203 MHR 204 MHR 205 MHR 207 MHR 208 MHR 209 MHR 242 MHR 243 MHR 244 MHR 245 MHR 246 MHR 247 MHR 248 Legal Aspects of Business Marketing Research Financial Management Human Resource Management Operations Management Social & Industrial Psychology Knowledge Management Managerial Competencies & Career Development (Non-credit course) Business Communication - II Behavioural Science II Foreign Language - II French German Spanish Japanese Chinese Total 3 3 3 2 3 2 3 1 1 1 2 2 2 2 2 2 3 4 4 3 3 3 3 1 1 2
31
SUMMER INTERNSHIP (8 -10 WEEKS) THIRD SEMESTER MHR 301 MHR 302 MHR 303 MHR 304 MHR 305 MHR 306 MHR 307 Strategic Management Managing Excellence (Non-credit course) Industrial Relations and Labour Laws Performance & Competency Management Strategic Human Resource Management Talent Acquisition and Development Compensation & Reward Management 3 1 2 2 2 2 2 1 1 1 1 3 3 3 2 3 3
MHR 308 MHR 309 MHR 310 MHR 311 MHR 342 MHR 343 MHR 344 MHR 345 MHR 346 MHR 347 MHR 348 MHR 350
Measurement in Human Resource Organizational Change & Development Psychological Testing Dynamics of Transactional analysis and Emotional Intelligence Business Communication - III Behavioural Science - III Foreign Language - III French German Spanish Japanese Chinese Summer Internship (Evaluation) TOTAL
2 2 2 2 1 1 2
1 1 1 1 -
3 3 3 3 1 1 2
9 42
FOURTH SEMESTER
MHR 401 MHR 402 MHR 403 MHR 404 MHR 405 MHR 406 MHR 444 MHR 443 MHR 444 MHR 445 MHR 446 MHR 447 MHR 448 MHR 455 Management in Action Social, Economic & Ethical issues Entrepreneurship & New Ventures Managing Business Process Outsourcing Managerial Counselling Global Human Resource Management Organization Design & Structural Processes Business Communication - IV Behavioural Science - IV Foreign Language - IV French German Spanish Japanese Chinese Dissertation TOTAL 3 2 2 2 2 2 1 1 2 1 1 1 1 1 2 4 3 3 3 3 3 1 1 2
9 32
Notes: 1. For non-credit courses, evaluation will be done but no credit units will be assigned. They will be reflected in the grade sheet with result as satisfactory or Unsatisfactory. 2. In semester III & IV, a student can opt for one course of BSI/ EMC 2 in each semester either as an alternative to one of the elective courses or as an additional course. In case these are taken as an alternative to an elective course, each of these courses will have 4 credit units and if taken as an additional course then each will be treated as non-credit course.
Curriculum & Scheme of Examination

FIRST SEMESTER
MANAGEMENT PROCESS AND ORGANIZATION BEHAVIOUR Course Code: MHR 101 Course Objectives
To help the students gain understanding of the functions and responsibilities of the manager and to provide the student understand Human Behaviour in organizations so as to improve his managerial effectiveness.
Credit Units: 04
Course Contents
Module I: Management Process Concepts and processes of Planning, Organizing, Directing and Controlling. Functions and Responsibilities of Managers, Fayol's Principles of Management, Management Thought; The Classical School, The Human Relations School, Systems Theory, Contingency Management. Module II: Fundamentals of Organizational Behaviour Meaning of Organizational Behaviour and its importance, OB Models. Module III: Individual Behaviour Personality, Determinants and Attributes, Values, Job Attitudes, Perception- factors affecting Perception, Cognitive Dissonance Theory. Motivation-Content and Processes Theories; Maslows Hierarchy of Needs, Herzberg's Two Factor Theory, ERG Theory, Vroom's Expectancy Theory, Reinforcement Theory and Behaviour Modification. Module IV: Foundations of Group Behaviour Defining and Classifying Groups, Group Structure and Processes, Group vs Team, Team Effectiveness. Leadership-Trait Theories, Behavioural Theories-Ohio State Studies, Michigan Studies, Managerial Grid. Contingency Theories- Fiedlers Model, Hersey and Blanchard's Situational Theory, Leader-Member Exchange Theory, Path Goal Theory. Module V: Conflict Management Transitions in Conflict thought, Functional vs. Dysfunctional Conflict, Conflict process, conflict management techniques. Module VI: Organizational Change and Stress Management Forces of Change, Resistance to Change, Lewin's Three-Step Model. Stress Management - Potential sources, Consequences and Coping strategies for stress.
Examination Scheme
Components Weightage (%) CPA 5 TP 5 Q/S 5 A 5 ME 10 EE 70
References
Luthans, F. (2005), Organizational Behaviour, McGraw Hill International Edition. Robbins, S.P. (2005), Organizational Behaviour, Eleventh Edition, Prentice Hall of India. Greenberg, J. & Baron, R.A. (2005), Behaviour in Organizations, Pearson Education. Newstrom John W. and Davis Keith, (1993), Organizational Behaviour: Human Behaviour at Work, Tata McGraw Hill, New Delhi Agarwal R. D., (1995), Organisation and Management, Tata McGraw Hill, New Delhi Schermerhorn, J.R. Jr.; Hunt, J.G. & Osborn, R.N. (1985), Managing Organizational Behaviour, John Wiley & Sons. Srivastava, S. (2000), Organizational Behaviour, Galgotia Publications.
ACCOUNTING FOR MANAGEMENT Course Code: MHR 102 Course Objectives

Participants in this course will develop the essential ability of all managers, to use complex accounting information as a platform for decision-making. As the course unfolds, participants will build an increasingly sophisticated level of understanding of the language of accounting and its key concepts. In addition the course develops skills in interpreting earnings statements, balance sheets, and cash flow reports. This ability to analyze financial statements will enable participants to deal more effectively with strategic options for their businesses or business units.
Credit Units: 04
Course Contents
Module I: Accounting Basics Introduction, Foundations, Accounting policies, Accounting and management control, Branches of accounting, Recording of transactions and classification, Trial Balance & Errors, Cash book Module II: Final Accounts Preparation, Adjustments, Analysis, Depreciation Accounting, Reserves & Provisions. Form and contents of financial statements with reference to Indian Companies Act. Module III: Financial Statement Analysis Relation and Comparison of Accounting data and using financial statement information, Ratio Analysis, Cash flow analysis. Determination of Existing and future capital requirement. Module IV: Cost Accounting Elements of cost, Cost Classification and Allocation, Cost Sheet Module V: Management Accounting Emergence of Management Accounting, Marginal Costing and Cost Volume Profit Analysis, Budgeting & Variance Analysis.
Examination Scheme
References
Bhattacharya, S.K. and Dearden, J ( 2006),Accounting for Management, Vikas Publishing House Narayanaswamy R (2005),Finanacial Accounting A Managerial Perspective, Prentice Hall of India. Maheshwari S N and S K Maheshwari (2006), Accounting for Management, Vikas Pub. House. Tulsian, P.C (2006),Financial Accounting, Tata McGraw Hill. Banerjee, A (2005), Financial Accounting, Excel Books. Ghosh,T.P (2005), Fundamentals of Management Accounting, Excel Books
ECONOMIC ANALYSIS Course Code: MHR 103 Course Objectives

To familiarize the students with theoretical concepts of modern Economic Analysis so that they can use these as inputs in managerial decision making process. Emphasis would be laid on the understanding of key economic variables both at micro and macro level which influence the business operations and strategies of the firm and the business environment under which they operate.
Credit Units: 04
Course Contents
Module I: Theory of Demand and Supply Nature and scope of economic analysis: its relevance for managerial decision making, Demand analysis: nature of demand for a product- individual demand and market demand, demand by market segmentation. Demand function and determinants of demand. Supply function: determinants of supply of a product, law of supply. Elasticity of supply. Concept of elasticity of demand- income, cross, price and advertizing elasticity. Theorems on the price elasticity of demand. Applications of the concept of price elasticity of demand in business decisions. Demand forecastingneed for forecasting and techniques of forecasting. Cost concepts: costs relevant for management decision making. Economies of scale: internal and external. Cost function: cost and output relationship. Module II: Theory of Production and Cost Production analysis: Production function-neo-classical, Cobb- Douglas, Leontief. Least cost combination of inputs for a firm. Concept of an isoquant-smooth curvature and right angle. Returns to scale and returns to a factor. Expansion path of a firm. Cost Analysis: Cost relevant for management decision making. Economies of scale: Cost Function: Cost and output relationship. An Analysis of the Objectives of a Business Firm: Profit Maximization Model, Baumouls Sales Maximization Model, Marriss Model of Managerial Enterprise Williamsons Model Of Managerial Discretion. Module III: Market Structure: Price and Output Decisions Pricing and Output decisions Perfectly Competitive and Monopoly Market Pricing and Output DecisionsUnder Monopolistically Competitive Market- Product Differentiation; Price Discriminating Monopolist; Models of Oligopolistic Market: Price Rigidity The Kinky Demand Curve Model Interdependence - The Cournot Model, Price Leadership Models, Cartels and Collusion. Module IV: Macro Economics Analysis Economic Policy and Analysis: Macro Economic Variables and Functional Relationships. Business Environment: Factors Influencing the Business Environment. National Income Analysis. Models of Circular Flow of Money-Incorporating Savings Investment, Foreign Trade and Government Sector. Consumption Function, Saving Function and investment Function. Concepts of Investment Multiplier. Factors Influencing Consumption Function. Demand and Supply of Money: Transaction, Precautionary and Speculative Demand for Money; Liquidity preference function; Components of Money Supply. Business Cycles: An Analysis of Fluctuation in the level of Economic Activity. Phases of Business Cycles. Inflation and Deflation: Demand Pull and Cost Push Inflation. Impact of Inflation . Analysis of Policies to control inflation. Deflation. Monetary Policy: Objectives of Monetary Policy. Function of Central Bank. Credit Policy and its implications on the Corporate Sector. Fiscal Policy: meaning, objectives and impact on economy. Money Market, Capital Market and Foreign Exchange Market.
Examination Scheme
References
Gupta, G.S. (2006), Managerial Economics, Tata McGraw Hill Peterson, H.C and Lewis, W.C. (2005), Managerial Economics, Prentice Hall of India R Ferguson, R., Ferguson, G.J and Rothschild, R. (1993) Business Economics, Macmillan. Chandra, P.(2006), Project: Preparation, Appraisal, Implementation and Review, Tata McGraw Hill.
INFORMATION TECHNOLOGY FOR MANAGERS Course Code: MHR 104 Course Objectives
This course will expose students to developments in computer technology and understand the working of a computer system. It will introduce end-user computing and build skills in using IT and understanding various technologies like internet, telecom, DBMS concepts, e-commerce etc. The course will expose the students to the latest trends in computer.
Credit Units: 03
Course Contents
Module I: Data Resource Management Introduction to DBMS, Benefits of DBMS over traditional file system, Types of DBMS, Application of DBMS using MS-ACCESS / ORACLE as a tool for understanding of DBMS concepts. SQL Query handling , Forms, Concept of Data Warehouses and Data Marts, Introduction to Data Centers. Storage Technologies and Architecture (DAT, NAS, SAN etc. ). Live examples of storage strategies of companies like Google, Amazon Wal-Mart dealing with storage crisis Module II: Telecommunications and Computer Networks Networked Enterprise :- Components, Types of networks, Advantages of Network Environment, Business Uses of Internet, Intranet and Extranet, Web 2.0/3.0 , Distributed/Cloud/Grid Computing, GPRS, 3G & 4G technologies, VOIP and IPTV. Module III: Electronic Commerce Systems Introduction to e-Commerce and M-Commerce, Advantages and Disadvantages of each. Concept of B2B, B2C, C2C , with examples. Concept of Internet Banking and Online Shopping, Electronic Payment Systems, development of e-commerce store Module IV :- e-governance Concept of e-governance , World Perspective , Indian Perspective , Technologies for e-governance , egovernance as an effective tool to manage the countrys citizens and resources, Advantages and Disadvantage of E-governance, E-governance perspective in India. Discussion on e-chaupal, Bhoomi etc. . Module V: Security Management The Information Security, System Vulnerability and Abuse, , Security Threats (Malicious Software , Hacking etc.) and counter measure . Definition of Cyber Crime and Types . Antivirus, Firewalls, Anti-Spyware , Security Audit , Discussion on Overview of IT-ACT 2000.
Examination Scheme
Components Weightage (%)
CPA 5
TP 5
Q/S 5
A 5
ME 10
EE 70
References
Norton P (2010), Introduction to Computers, Tata McGraw-Hill Potter T (2010), Introduction to Computers, John Wiley & Sons (Asia) Pvt Ltd Morley D & Parker CS (2009), Understanding Computers Today and Tomorrow, Thompson Press Jawadekar, WS (2009); Management Information System; Tata Mc Graw Hill Mclead R & Schell G (2009), Management Information Systems; Pearson Prentice Hall OBrein, JA (2009); Introduction to Information Systems; Tata Mc Graw Hill
QUANTITATIVE TECHNIQUES IN MANAGEMENT Course Code: MHR 105 Credit units: 04
Course Objectives The aim of this course is to develop the understanding of various statistical tools used for decisions making and how each applies to and can be used in the business environment using contemporary software viz. MS- Excel and/or Minitab. The focus on interpretation rather than computation develops competencies that will aid students in their future careers as managers. Course Contents Module I: Introduction Importance of statistics for managers, scales of measurement; basic statistical concepts: population and sample, descriptive and inferential statistics, parameter and statistic. Tabular and Graphical Descriptive Techniques using MS Excel and/or Minitab: Bar chart, Pie Chart, Histogram, Frequency Polygon, Ogive, Pareto Chart, Stem-and-leaf display, Cross tabulations, Scatter plot and Trend line. Descriptive Statistics - Numerical Measures: Measures of Location: Arithmetic Mean, Median and Mode, Partition Values- Quartiles, and percentiles. Measures of Variability: Range, IQR, Variance, Standard Deviation, Coefficient of variation. EDA: Five-number summary, Box-and-Whisker Plots, outliers. Measures of Linear Relationship: covariance, coefficient of correlation. Using MS Excel and/or Minitab for Numerical Measures. Module II: Probability and Probability Distributions Assigning probability to events; Joint, Marginal and Conditional Probability, Probability Rules; complement Rule, Multiplication Rule, Addition Rule, Probability Trees, Bayes Theorem. Probability Distributions: Mean or Expected value of random variable, Variance and Standard Deviation of random variables; Binomial Probability Distribution, Poisson Probability Distribution and Normal Probability Distribution. Using MS Excel and/or Minitab for computation of Binomial, Poisson and Normal probabilities. Module III: Sampling, Sampling Distribution and Estimation Sampling: Basic Concepts, Types of Sampling and Non-Sampling Errors and Precautions, Central Limit Theorem, Sampling Distribution of the mean, Sampling distribution of proportion. Estimation: Types Estimates, Using z Statistic for estimating population mean, Confidence interval for estimating population mean when population SD is unknown, Estimating population mean using t Statistic (small sample case), and Confidence interval estimation for population proportion. Using MS Excel and/or Minitab for confidence interval construction. Module IV: Hypothesis Testing Fundamental Concepts of Hypothesis Testing: Developing null and alternate hypothesis, Hypothesis testing procedure, the critical value of the test statistic, regions and rejection and non-rejection, Type I error and Type II error, Level of significance, The confidence coefficient, The power of a test, The p-value approach to hypothesis testing. Inference about a Population: For single population mean using z-statistic, for single population mean using t-statistic, hypothesis testing for population proportion. Inference about Comparing Two Populations: Inference about the difference between two population means - Independent samples and Matched Samples, Inference about the difference between two population proportions, Inference about the ratio of two population variances. Analysis of Variance and Experimental Designs (Analysis and Interpretation of MS Excel and/or Minitab Output only): Testing for equality of k population means, multiple comparison procedure, introduction to experimental designs, CRD, RBD, Two-Factor Factorial Experiments. Chi-Squared Tests: Chisquared goodness of fit test, Chi-squared test of independence: Two-way contingency analysis. Using MS Excel and/or Minitab for Chi-squared test. Module V: Forecasting Techniques Simple Linear Regression: Model, Estimating the coefficient using least squares method. Assessing the Model (Analysis and Interpretation of Excel and/or Minitab Output only); Standard Error of Estimate, Testing the Slop, Coefficient of determination, Other parts of computer printout. Multiple Regression (Analysis and Interpretation of Excel and Minitab Output only): Model and Required conditions, estimating the coefficients and assessing the model, Time Series Analysis: Variation in Time Series, Numerical application of trend analysis only. Examination Scheme Components Weightage (%) CPA 5 TP 5 Q/S 5 A 5 ME 10 EE 70
References Keller, Gerald (2007), Statistics for Management and Economics, Cengage Learning Levin Richard I. & Rubin David S.(1998), Statistics for Management, Pearson Education India Anderson D.R; Sweeny D.J, Williams T.A (2002), Statistics for Business and Economics, Cengage learning. Kazinier L. J, & Pohl N.F. (2004), Basic Statistics for Business and Economics, New York: McGraw Hill. Stephen .K.C. (2002), Applied Business Statistics: Text, Problems and Cases. New York: Harper and Row. Sharma, J.K. (2007), Business Statistics, Pearson Education India. Ken Black (2011), Business Statistics, Wiley Publication
NEURO LINGUISTIC PROGRAMMING Course Code: MHR 106 Course Objectives

This course would help the students to understand the importance and need of NLP techniques for maximizing ones own potential for managing their thoughts, feelings and behaviour.
Credit Units: 02
Course Contents
Module I: Introduction What is NLP? How does NLP work? Module II Neuro, Filters on your World Module III: Linguistic Sensory Communication, Metaphor, Enriching Communication (Presuppositions, Distortions, Ambiguity) Module IV: Programming Frameworks, Models and Techniques. .Modeling Module V: Personal Growth Shaping a more Functional Self Relationship effectiveness
Examination Scheme
References
Knight Sue (2006), NLP at Work, Nicholas Brealey Publishing. Molden David (2008), NLP Business Masterclass, Pearson Education. Robbins Anthony (2001), Unlimited Power, Pocket Books
PSYCHOLOGY AT WORK PLACE Course Code: MHR 107 Course Objectives

This course will help the students to understand the basic processes and concepts of applied psychology at work place
Credit Units: 03
Course Contents
Module I: Work Psychology: its origins, subject matter and methods Introduction, Origins of Work Psychology, Work psychology Today, Work Psychology and Common Sense, Research Methods in Work Psychology Module II: Emotions, Stress and Psychological Well Being. Expression and Perception of Emotions, Theories, Intelligence Quotient, Emotional Quotient, Social Quotient and Spiritual Quotient, Stress and Stressors, Psychological Well Being. Module III: Principles of cognitive processes Thinking, Learning and Memory: Thinking Process, Problem Solving, Decision Making and Creative Thinking, Principles of Learning and Cognitive Learning, Memory Models, Forgetting and Amnesia Module IV: Personality Theories of Personality, Nature-Nurture, Determinants of personality and behavior at work place, defense mechanisms and their application in day-today life, Impact of Personality on Work and Work Performance Module V: Contemporary Issues In Work Psychology Meaning of Work, The Role of Work, Positive Psychology and Its Role in Developing Effective Organizations, Gender Sensitivity, Organizational Justice, Organizational Misbehavior and Counterproductive Work behaviour, Managing Diversity and Work Life Balance
Examination Scheme
References
Clifford T. Morgan, King Richard A., Weis John R. and Schopler John, (1993), Introduction to Psychology,Tata McGraw Hill Arnold J, Robertson I V and Cooper C L, (1996),Work Psychology :Understanding Human Behaviour in the work place, Macmillan India Ltd Schultz D.and Schultz S E (2002),Psychology and Work Today, Pearson Education. Feldman Robert S. (2005), Understanding Psychology, Tata Mc Graw Hill Huffman K,Vernoy M And Vernoy J, (2000),Psychology in Action. John Wiley and Sons
MARKETING MANAGEMENT Course Code: MHR 108 Course Objectives

The objective of this course is to provide the students exposure to modern marketing concepts, tools, and techniques, and help them develop abilities and skills required for the performance of marketing functions.
Credit Units: 03
Course Contents
Module I: Understanding Marketing in New perspective Fundamentals of Marketing, Customer Value and Satisfaction, Customer Delight, Conceptualizing Tasks and Philosophies of Marketing Management, Value Chain, Scanning the Marketing Environment, Marketing Mix Elements, Difference between marketing and Selling, Relationship marketing, Social marketing, Strategic Planning in marketing, formulating the marketing plan. Module II: Analyzing Consumers & Selecting Markets The factors influencing consumer behavior. The stages in the buying process, the buying decision making process, factors effecting the buying decision., Market Segmentations, Levels of Market Segmentations, Patterns, Procedures, Requirement for Effective Segmentation, Evaluating the Market Segments, Selecting the Market Segments, Tool for Competitive Differentiation, Developing a Positioning Strategy. Module III: Managing Product & Pricing Strategies Classification of products, New Product development, stages of product development, Adoption process, Product mix decisions and line management, Length, width and depth of a line, line analysis, and brand management, product life cycle, stages in lifecycle and factors affecting each stage, Managing product life cycles. Setting the price, adapting the price, initiating and responding the price changes, Module VI: Designing: Managing the Integrated Communication Channel functions and flows. Channel design decisions. Channel management decisions. Channel dynamics;vertical horizontal and multi channel marketing systems. Market Logistics decisions. Effective Communication, Integrated Marketing Communication, Marketing Communication Process, Promotion mix, Advertising, Personal Selling, Sales Promotion and Publicity and Public Relations, Direct Marketing, Module V: Emerging Trends in Marketing An Introduction to Internet Marketing, Multi Level Marketing, E-Marketing, Green Marketing, Event Marketing, Types of Events, Sponsorship, Cause Related Marketing, Marketing for Non Profit Organizations Marketing Strategies for Leaders, Challenges, Followers and Nichers
Examination Scheme
References
Kotler, Keller, Koshy, Jha, (2008), Marketing Management A South Asian Perspective, Pearson India Pvt. Kurtz, (2008), Principles of Marketing, Cengage Learning, India, S. Neelamegham, (2009), Marketing In India,Vikas publishing house, Biplo Bose, (2008), Marketing Management, Himalaya Publishing House. Paul Baines, Chris Fill, Kelly Page, (2009), Marketing, Oxford University Press Winner (2009) Marketing Management,Pearson Education. William L. Pride and O.C. Ferrell, (1993), Marketing Concepts and Strategies, Boston, Houghton Mifflin Co. Czinkota and Kotabe , ( 2007), Marketing Management, Cengage Learning, India West, Ford, Ibrahim, (2009),Strategic Marketing, Oxford University, Evans, (2008), Marketing Management Cengage Learning,India Rajan Saxena, (2010) , Marketing Management,Tata McGraw Hill
BUSINESS COMMUNICATION I Course Code: MHR 142 Course Objectives

One cannotnot communicate. This course is designed to facilitate our young Amitians to communicate effectively by emphasizing on practical communication through refurbishing their existing language skills and also to bring one and all to a common take-of level.
Credit Units: 01
Course Contents
Module I: Fundamentals of communication Relevance of communication Effective communication Models of communication Effective use of language Module II: Tools of communication Proficiency in English The international Language of business Building vocabulary (Denotative & connotative) Extensive vocabulary drills (Synonyms / Antonyms / Homonyms) One Word substitution Idioms & phrases Mechanics and Semantics of sentences Writing sentences that really communicate (Brevity, Clarity, and Simplicity) Improving the tone and style of sentences Module III: Barriers to Effective use of language Avoiding clichs Removing redundancies Getting rid of ambiguity Euphemism Jargons Code switching Note: 2 tests of 20 marks of one hour duration each will be conducted over and above the teaching hours. They will have to be programmed accordingly.
Examination Scheme
Components Weightage (%) CT1 20 CT2 20 CAF 25 V 10 GD 10 GP 10 A 5
CAF Communication Assessment File GD Group Discussion GP Group Presentation
References
Working in English, Jones, Cambridge Business Communication, Raman Prakash, Oxford Echoes: Jha Madhulika: Orient Longman Practical English Usage, Swan M , Cambridge
BEHAVIOURAL SCIENCE I Course Code: MHR 143 Course Objectives

This course aims at imparting an understanding of self and the process of self exploration, learning strategies for development of a healthy self esteem,importance of attitudes and their effect on work behavior,effective management of emotions and building interpersonal competence.
Credit Units: 01
Course Contents
Module I: Understanding Self Formation of self concept Dimension of Self Components of self Self Competency Module II: Self-Esteem: Sense of Worth Meaning and Nature of Self Esteem Characteristics of High and Low Self Esteem Importance & need of Self Esteem Self esteem at work Steps to enhance Self Esteem Module III: Emotional Intelligence: Brain Power Introduction to EI Difference between IQ, EQ and SQ Relevance of EI at workplace Self assessment, analysis and action plan Module IV: Managing Emotions and Building Interpersonal Competence Need and importance of Emotions Healthy and Unhealthy expression of emotions Anger: Conceptualization and Cycle Developing emotional and interpersonal competence Self assessment, analysis and action plan Module V: Leading Through Positive Attitude Understanding Attitudes Formation of Attitudes Types of Attitudes Effects of Attitude on Behaviour Perception Motivation Stress Adjustment Time Management Effective Performance Building Positive Attitude Module VI: End-of-Semester Appraisal Viva based on personal journal Assessment of Behavioural change as a result of training Exit Level Rating by Self and Observer
References
Towers, Marc (1997), Self Esteem, American Media Covey, R. Stephen (1992),Seven habits of Highly Effective People,Simon & Schuster Ltd. Khera Shiv(1999), You Can Win, Macmillan Gegax Tom, Winning in the Game of Life, Harmony Books Chatterjee Debashish (1998), Leading Consciously, Viva Books Pvt Ltd. Dr. Dinkmeyer Don, Dr. Losoncy Lewis, The Skills of Encouragement: St. Lucie Press. Singh, Dalip (2002), Emotional Intelligence at work, Sage Publications. Goleman, Daniel (1995),Emotional Intelligence,Bantam Books
Goleman, Daniel (1998),Working with E.I.,Bantam Books.
FRENCH - I Course Code: MHR 144 Course Objectives

To familiarize the students with the French language; phonetic system; accents; manners; cultural aspects . To enable the students, to establish first contacts, to identify things and talk about things.
Credit Units: 02
Course Contents
Unit 1, 2: pp. 01 to 37 Contenu lexical: Unit 1: Premiers contacts 1. Nommer des objets, sadresser poliment quelquun 2. se prsenter, prsenter quelquun 3. entrer en contact : dire tu ou vous, peler 4. dire o on travaille, ce quon fait 5. communiquer ses coordonnes Unit 2: Objets 1. identifier des objets, expliquer leur usage 2. Dire ce quon possde, faire un achat, discuter le prix. 3. Monter et situer des objets 4. Dcrire des objets 5. comparer des objets, expliquer ses prfrences Contenu grammatical: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. articles indfinis, masculin et fminin des noms, pluriel des noms Je, il, elle sujets, verbes parler, habiter, sappeler, tre, avoir, masculin et fminin des adjectifs de nationalit tu, vous sujets, verbes parler, aller, tre, cest moi/cest toi verbes faire, connatre, vendre, cest/il est + profession, qui est-ce ? questce que ... ? article dfini, complment du nom avec de, quel interrogatif adjectifs possessifs (1), pour + infinitif verbe avoir, ne...pas/pas de, question avec est-ce que ?, question ngative, rponse Si Prpositions de lieu, il y a/quest-ce quil y a accord et place des adjectifs qualificatifs, il manque... comparatifs et superlatifs, pronoms toniques, pronom on
Examination Scheme
Components Weightage (%) CT1 20 CT2 20 C 20 I 20 V 15 A 5
C Project +Presentation I Interaction/Conversation Practice
References
le livre suivre : Franais.Com (Dbutant)
GERMAN - I Course Code: MHR 145 Course Objectives

To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany
Credit Units: 02
Course Contents
Module I: Introduction Self introduction: heissen, kommen, wohnwn, lernen, arbeiten, trinken, etc. All personal pronouns in relation to the verbs taught so far. Greetings: Guten Morgen!, Guten Tag!, Guten Abend!, Gute Nacht!, Danke sehr!, Danke!, Vielen Dank!, (es tut mir Leid!), Hallo, wie gehts?: Danke gut!, sehr gut!, prima!, ausgezeichnet!, Es geht!, nicht so gut!, so la la!, miserabel! Module II: Interviewspiel To assimilate the vocabulary learnt so far and to apply the words and phrases in short dialogues in an interview game for self introduction. Module III: Phonetics Sound system of the language with special stress on Dipthongs Module IV: Countries, nationalities and their languages To make the students acquainted with the most widely used country names, their nationalitie and the language spoken in that country. Module V: Articles The definite and indefinite articles in masculine, feminine and neuter gender. All Vegetables, Fruits, Animals, Furniture, Eatables, modes of Transport Module VI: Professions To acquaint the students with professions in both the genders with the help of the verb sein. Module VII: Pronouns Simple possessive pronouns, the use of my, your, etc. The family members, family Tree with the help of the verb to have Module VIII: Colours All the color and color related vocabulary colored, colorful, colorless, pale, light, dark, etc. Module IX: Numbers and calculations verb kosten The counting, plural structures and simple calculation like addition, subtraction, multiplication and division to test the knowledge of numbers. Wie viel kostet das? Module X: Revision list of Question pronouns W Questions like who, what, where, when, which, how, how many, how much, etc.
Examination Scheme
C Project + Presentation I Interaction/Conversation Practice
References
Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre fr Auslnder P.L Aneja, Deutsch Interessant - 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schme, Deutsch als Fremdsprache 1A, Grundkurs
SPANISH I Course Code: MHR 146 Course Objectives

To enable students acquire the relevance of the Spanish language in todays global context, how to greet each other. How to present / introduce each other using basic verbs and vocabulary.
Credit Units: 02
Course Contents
Module I A brief history of Spain, Latin America, the language, the cultureand the relevance of Spanish language in todays global context. Introduction to alphabets. Module II Introduction to Saludos (How to greet each other. How to present/ introduce each other). Goodbyes (despedidas) The verb llamarse and practice of it. Module III Concept of Gender and Number Months of the years, days of the week, seasons. Introduction to numbers 1-100, Colors, Revision of numbers and introduction to ordinal numbers. Module IV Introduction to SER and ESTAR (both of which mean To Be).Revision of Saludos and Llamarse. Some adjectives, nationalities, professions, physical/geographical location, the fact that spanish adjectives have to agree with gender and number of their nouns. Exercises highlighting usage of Ser and Estar. Module V Time, demonstrative pronoun (Este/esta, Aquel/aquella etc) Module VI Introduction to some key AR /ER/IR ending regular verbs.
Examination Scheme
References
Espaol, En Directo I A Espaol Sin Fronteras
JAPANESE - I Course Code: MHR 147 Course Objectives

To enable the students to learn the basic rules of grammar and Japanese language to be used in daily life that will later help them to strengthen their language.
Credit Units: 02
Course Contents
Module I: Salutations Self introduction, Asking and answering to small general questions Module II: Cardinal Numbers Numerals, Expression of time and period, Days, months Module III: Tenses Present Tense, Future tense Module IV: Prepositions Particles, possession, Forming questions Module V: Demonstratives Interrogatives, pronoun and adjectives Module VI: Description Common phrases, Adjectives to describe a person Module VII: Schedule Time Table, everyday routine etc. Module VIII: Outings Going to see a movie, party, friends house etc.
Learning Outcome
Students can speak the basic language describing above mentioned topics
Methods of Private study /Self help

Handouts, audio-aids, and self-do assignments and role-plays will support classroom teaching
Examination Scheme
References
Teach yourself Japanese Shin Nihongo no kiso 1
CHINESE I Course Code: MHR 148 Course Objectives

There are many dialects spoken in China, but the language which will help you through wherever you go is Mandarin, or Putonghua, as it is called in Chinese. The most widely spoken forms of Chinese are Mandarin, Cantonese, Gan, Hakka, Min, Wu and Xiang. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.
Credit Units: 02
Course Contents
Module I Show pictures, dialogue and retell. Getting to know each other. Practicing chart with Initials and Finals. (CHART The Chinese Phonetic Alphabet Called Hanyu Pinyin in Mandarin Chinese.) Practicing of Tones as it is a tonal language. Changes in 3rd tone and Neutral Tone. Module II Greetings Let me Introduce The modal particle ne. Use of Please qing sit, have tea .. etc. A brief self introduction Ni hao ma? Zaijian! Use of bu negative. Module III Attributives showing possession How is your Health? Thank you Where are you from? A few Professions like Engineer, Businessman, Doctor, Teacher, Worker. Are you busy with your work? May I know your name? Module IV Use of How many People in your family? Use of zhe and na. Use of interrogative particle shenme, shui, ma and nar. How to make interrogative sentences ending with ma. Structural particle de. Use of Nin when and where to use and with whom. Use of guixing. Use of verb zuo and how to make sentences with it. Module V Family structure and Relations. Use of you mei you. Measure words Days and Weekdays. Numbers. Maps, different languages and Countries.
Examination Scheme
References
Elementary Chinese Reader Part I Lesson 1-10
SECOND SEMESTER
LEGAL ASPECTS OF BUSINESS Course Code: MHR 201 Course Objectives
To give insight to various Legal Aspects of Business so that the students are able to interpret the provisions of some of the important laws and apply the same in commercial and industrial enterprises.
Credit Units: 03
Course Contents
Module I: Indian Contract Act, 1872 Nature and kinds of Contracts, Concepts related to offer, Acceptance and Consideration, Principles Governing Capacity of Parties and Free Consent, Legality of Objects, Performance and Discharge of Contract, Breach of Contract and its Remedies,Special contracts of Bailment and Pledge, Indemnity and Guaratnee, Contract of Agency. Module II: Sale of Goods Act, 1930 Sale and Agreement to Sell, Hire Purchase Pledge Mortgage Hypothecation Lease.Goods Different types of Goods, Passing of Property in Goods, Conditions and Warranties, Doctrine of Caveat emptor, Rights of an unpaid Seller. Module III : Negotiable Instruments Act, 1881 Meaning of Negotiability and Negotiable Instruments Cheques Bill of Exchange and Promissory Note Crossing of Cheques Endorsement Dishonour of Cheques. Module VI: Company Law Companies Act, 1956-Meaning and types of companies, Formation of a company, Memorandum and Articles of Association, Share Capital and Shareholders, Prospectus and Issue of Shares, Buy Back of Shares, Debentures, Company Meetings and Proceedings, Powers, Duties, Liabilities of Directors and Winding up of Company. Module V: Indian Partnership Act, 1932 Meaning and definitions, Registration of partnerships, Types of partners, Dissolution, Limited Liability Partnership Act, 1932 Meaning & definitions, Meaning of designated partner, Registration of LLP, Types of partners, Dissolution Module VI : Intellectual Property Laws (IPR) Overview of Law & Procedure relating to Patents, Trade marks & Copyrights, Infringement
Examination Scheme
References
Gulshan SS (2003), Elements of Mercantile Law, Excel Books, N. Delhi. Kuchhal MS (2010),Business Law, Vikas Publication Tulsian PC,(2002), Relevance of Business Law,Tata McGraw Hills. Singh Avtar,(2006),Elements of Mercantile Law,S.Chand & Sons.
MARKETING RESEARCH Course Code: MHR 202 Course Objectives

The aim of this course is of providing the relevant inputs of Business Research Methods to the students so that they could study systematically various complex management problems and derive solutions for the same. Besides the course work, the students shall be required to undertake a research project incorporating the research techniques studied during the semester
Credit Units: 04
Course Contents
Module I: Nature and Scope of Marketing Research Marketing research as input in decision making process, Marketing research and marketing information system. Applications of marketing research, Planning a research project: Problem identification and formulation. Research Design: Exploratory, Descriptive and Experimental research designs, Market research on the Internet Module II: Data Collection Methods Observation Methods and Questionnaire Method, Questionnaire Design: Steps in constructing a questionnaire, types of questions, Attitude measurement and Scaling techniques: Ratio, interval, ordinal and nominal scales. Sampling frame, Review of sample selection methods- Probability and non- probability, sample size. Module III: Data Collection and Field Force Field work procedure. Common sources of Error in the Field Work. Minimizing Fieldwork Errors, Tabulation of the Collected Data. Module IV: Data Analysis Multivariate Techniques-Factor Analysis, Conjoint Analysis, Cluster Analysis. Discrimental Analysis, Multidimensional Scaling. Module V: Report Writing Pre-Writing Considerations, Format of the Marketing Research Report, Common Problems Encountered when Preparing the Marketing Research Report. Presenting the Research Report. Module VI: Selected applications of marketing research Identifying market segments, Product Research, Sales Research and Advertising Research.
Examination Scheme
References
Malhotra, Naresh (2007); Market Research,Prentice Hall of India Churchill, Gilbert A, Lacobucci, Dawn (2008); Marketing Research: Methodological Foundations, South Western Luck, David J And Rubin, Ronald S, Marketing Research, Prentice Hall Of India Beri, Gc., Marketing Research, Tata McGraw Hill Thomas H. Wancott and R. Wancott, Introductory Statistics for Business and Economics, John Wiley and Sons, New York. Burns, Alvin C and Bush, Ronald F: Marketing Research, Pearson Education
Software: Students can use SPSS 15.0 for analyzing the data for marketing research. The software is available in the computer lab.
FINANCIAL MANAGEMENT Course Code: MHR 203 Course Objectives

The objective of this course is to develop an understanding of short-term and long-term financial decisions of a firm and various financial tools used in taking these decisions. It is also aimed to develop the understanding of the financial environment in which a company operates and how it copes with it.
Credit Units: 04
Course Contents
Module I: Introduction A Framework for Financial Decision-Making- Financial Environment, Changing Role of Finance Managers, Objectives of the firm. Module II: Valuation Concepts Time Value of Money, Risk and Return, Financial and Operating Leverage. Module III: Financing Decisions Capital Structure and Cost of Capital, Marginal Cost of Capital. Module IV: Capital Budgeting Estimation of Cash Flows, Criteria for Capital Budgeting Decisions, Issues Involved in Capital Budgeting, Risk analysis in Capital Budgeting An Introduction. Module V: Working Capital Management Factors Influencing Working Capital Policy, Operating Cycle Analysis, Management of Inventory, Management of Receivables, Management of Cash and Marketable Securities, Financing of Working Capital. Module VI: Dividend Policy Decisions An introduction: Different Schools of Thought on Dividend Policy.
Examination Scheme
References
Chandra, P. (2006), Financial Management: Theory and Practice, Tata McGraw Hill. Damodaran, A.(2004), Corporate Finance: Theory and Practice, John Wiley & Sons. Van Horne, J.C. (2006), Financial Management and Policy, Prentice Hall of India. Brearly, R. A. and Myers, S. C. (2006), Principles of Corporate Finance, Tata McGraw Hill Pike, R and Neale, B. (1998), Corporate Finance and Investment: Decisions and Strategies, Prentice Hall of India Rustagi, R.P. (1999), Financial Management: Theory, Concepts and Problems, Galgotia Publishing Company. Pandey, I.M. (1999), Financial Management, Vikas Publishing House
HUMAN RESOURCE MANAGEMENT Course Code: MHR 204 Course Objectives

The objective of this course is to help the students develop an understanding of the dimensions of the management of human resources, with particular reference to HRM policies and practices in India. Attention will also be paid to help them develop their communication and decision making skills through case discussions, role plays etc.
Credit Units: 03
Course Contents
Module I: Introduction to Human Resource Management Nature and scope of HRM, HRM functions, Role and Responsibilities of the Human Resource Manager , HRM models, understanding concepts of personnel management, Human Resource Development and Strategic Human Resource Management, HR Environment , changing Role of HR Module II: Meeting and Acquiring Human Resource Requirements Job Analysis, Job Description, Job specification, Strategic Human Resource Planning, Recruitment, Selection Process, Methods Interview, Tests, Induction and Placement, Promotion and Transfer Module III: Development of Human Resources Training and Development, Managing Careers, Understanding Performance Appraisal Module IV: Managing Compensation Compensation, Components of compensation, Job evaluation, methods of job evaluation, Designing and administration of wage and salary structure Module V: Separation Processes Turnover, Retirement, Layoff, Retrenchment and Discharge, VRS Module VI: Emerging Trends and Challenges in HRM Overview of Human Resource Information System (HRIS), Introduction to HR Audit, IHRM Practices, CrossCultural and Diversity Management, Work-life integration, Human Resource Outsourcing
Examination Scheme
References
Snell S and Bohlander G (2007). Human Resource Management, Cengage Learning (Thomson Learning). Aswathappa. K, (2005),Human Resource Management- Text & Cases, Tata McGraw Hill, New Delhi Dessler G (2005).Human Resource Management Pearson Education, India Mathis R L and Jackson J H (2006). Human Resource Management, Cengage Learning (Thomson Learning).
OPERATIONS MANAGEMENT Course Code: MHR 205 Course Objectives

The aim of this course is to develop understanding of the strategic and functional issues in the operational environment of any organization, of the various decisions involving the operational activities, and of the methods which enable taking the best possible alternative decision.
Credit Units: 03
Course Contents
Module I: Introduction (4 hours) Introduction of Operations Function and Operations Management in Service & manufacturing industry; Types of Operations Processes; Operations Strategy Module II: Strategic Decisions (10 hours) Planning and Designing the Products/ Services: QFD; Facility Location: Factor Rating, Load-Distance, Centre of Gravity & Median Method; Facility Layout: ALB, Block Diagramming; Capacity Planning and management: Break-Even, Decision Tree; Project Management: (PERT/ CPM/ Resource Leveling) Module III: Operating Decisions (6 hours) Operations scheduling and Sequencing (One Process, Johnsons Rule for two serial processes); Introduction to Supply Chain; Inventory Control and management: Deterministic and Probabilistic Models. Module IV: Controlling and Improvement Decision (10 hours) Productivity, Efficiency and Effectiveness; Process Capability, Understanding Quality; Quality Costs; 7 QC Tools, QC Methods and Acceptance Sampling; Introduction to TQM; Contributions of Quality Gurus: Deming, Feigenbaum, Juran, Crosby; Quality circles, Kaizen; Industrial safety & Ergonomics; Green operations management
Examination Scheme
Components Weightage (%) P 5 Q 5 A 5 ME 15 EE 70
References
Evans & Collier (2007), Operations Management: An Integrated Goods and Service Approach, Cengage Gaither & Frazer (2008), Operation Management, Cengage Publication. Heizer, Render, Jagadeesh (2009), Operations Management, Pearson Education, India Mahadevan (2007), Operations Management: Theory and Practice, Pearson Education, India Martinich, J (2009), Production and Operations Management, Wiley Publication Russell and Taylor (2009), Operations Management along the Supply Chain, Wiley
SOCIAL AND INDUSTRIAL PSYCHOLOGY Course Code: MHR 207 Course Objectives
The Objectives of this course are to understand human behaviour in social and industrial settings. A student will be able to comprehend the causes of behaviour as well as the methods of improvement by going through this course.
Credit Units: 03
Course Contents
Module I: Social and Industrial Psychology Definition, Nature and Background. Module II: Social Perception & identity Non-Verbal Communication, Theories of Attribution, Impression Formation and Impression Management. Self Concept, Self-esteem, Self-Efficacy, Self-Monitoring and Self-Focusing. Module III: Social Influence Conformity, Compliance and Obedience. Module IV: Employment Testing Testing Abilities, Testing Personality, Testing Skills and Achievements, Using and not Using Tests. The Interview, Application Blanks and Biographical Inventories, References and Background Investigations. Module V: Safety Psychology Safety Management and Safety Psychology, Differential Accident Liability. Module VI: Human Performance Time & Motion Study, Resistance to Time and Motion Studies, Breaking Resistance, Human Engineering, Coding Displays and Control, Principles Of Human Performance. Perceptual Motor Skills, Information Processing Behaviour, Monitoring Behaviour. Module VII: Ergonomics and Work Conditions Ergonomics Approach Work Design Anthropometrics Approach, Biomechanical Approach, Psychological Approach, Human and Computer Interaction in the Work Place
Examination Scheme
References
Blum & Naylor (1968), Industrial Psychology, CBS Publishers & Distributors Baron Robert A. and Byrne Donn (1995), Social Psychology: Understanding Human Interactions, Prentice Hall India Miner John B. (1992), Industrial - Organizational Psychology, McGraw-Hill Muchinshy. M. Paul (2008),Psychology Applied to Work, Hypergraphic S.C. Tailor, L.A. Peplau and D.O. Sears (1995). Social Psychology, Prentice Hall, New Jersey
KNOWLEDGE MANAGEMENT Course Code: MHR 208 Credit Units: 03
Course Objectives
Information Systems (IS) enables new approaches to improve efficiency and efficacy of business models. This course will equip the students with understanding of role, advantages and components of an Information System. The objective of the course is to help students integrate their learning from functional areas, decision making process in an organization and role of Information Systems to have a vintage point in this competitive world.
Course Contents
Module I: Information Systems In Business and Decision Support Process in Business Business Process, and role of Information Systems in Business Processes , Types of Management Support Systems,( Transaction Processing System, Management Information System, Decision Support Systems, Executive Support Systems and Strategic Information Systems, Components of Information Systems, Centralized and Decentralized Information Systems Role of Information in Decision Making Process, Steps in Decision Making , Levels of Decision Making , Types of Decision (Structured , Semi structured & Non Structured Decisions ) . Module II: Knowledge Management Concepts Introduction to life in organizations, Concept and Characteristics of Knowledge Based Organizations. Managing Knowledge for organizational effectiveness- Process and Methods; Concept of Intellectual Capital and Learning Orientation in the Organizations; Knowledge and Role related issues Module III: Knowledge Management and Expert Systems Technology behind KM, Implementation of KM in an organizations, Various parameters of implementation, Expert Systems, DVS, OLAP Online Analytical Processing, Data Mining and warehousing . Module IV : Functional Business Systems Information and Communication Technology in Knowledge Based Organizations: HRIS Human Resource Information Systems for a Knowledge Based Organizations/ Interactive and Targeted Marketing, Sales Force Automation/ Computer Integrated Manufacturing, Financial Management Systems Module V: Cases in Knowledge Based Organizations Comprehensive Case Study in a Knowledge Based Organizations-Collection and Compilation of the material by the participants under the guidance of the Resource Person.
Examination Scheme
References
Jawadekar, WS (2009); Management Information System; Tata Mc Graw Hill Publication Mclead R & Schell G (2009), Management Information Systems; Pearson Prentice Hall OBrein, JA (2009); Introduction to Information Systems; Tata Mc Graw Hill Publication Lauden KC & Lauden JP (2010), Management Information Systems Managing the Digital Firm, Pearson Prentice Hall Oz E (2009), Management Information Systems, Cengage Learning Turban E, Earonson J et al. (2006), Decision Support and Business Intelligence Systems, Prentice Hall of India
Fernandz !B & Sabherwal R (2010); Knowledge Management systems and Processes; PHI Learning.
MANAGERIAL COMPETENCIES AND CAREER DEVELOPMENT Course Code: MHR 209 Course Objectives
In this course, students will actively learn and practice job-related skills vital to becoming a successful manager in contemporary organizations. Class sessions will consist of diverse exercises, self-assessments, role plays, etc., which help students evaluate and develop their skills. It will help the students to perform well at an acceptable entry level in each skill area; and better interact with other students, faculty, alumni and industry professionals.
Non Credit Course
Course Contents
Module I: Introduction to Managerial Competencies Business Service Performance Management and Future Managers, managerial Competencies. Values for managerial effectiveness and competencies in career development. Individual career goals and action plan. Module II: Identification of Career Opportunities in Various Industries Industry scenario and identifying career opportunities. Key position competencies at entry level in different industries and growth prospects. Career Recruitment / selection processes in various industries and companies. Module III: Career Development Process Diagnostic instruments. Steps in career Development, Career Counseling. Seeking, giving and receiving faceto-face feedback. Strategies for improving managerial competencies. Opportunities and tactics for developing managerial competencies. Module IV: Developing Skills for Career Prospects How to succeed in interviews, Mock interviews and GDs. Special focus areas. Career Clusters, Role of Mentor in career development. Importance of Entrepreneurial and leaderrship skills in career development. Module V: Enhancing Learning Through Experience Sharing Experience sharing of successful industry professionals, entrepreneurs, alumni and career specialists.
Examination Scheme
1. 2. 3. 4. Individual Growth and Team Performance Individual Diagnostic File (Pre & Post Semester) Group Discussion Personal Interview Skills 15 Marks 25 Marks 30 Marks 30 Marks
References
Kolb, Osland, & Rubin,(1995), Organizational Behavior, Prentice Hall Harnold R.Wallace,(2004) ,Personal development for life and work, Thompson Press Greenhaus ,(2004), Career Management , Thompson Press
BUSINESS COMMUNICATION II Course Code: MHR 242 Course Objectives

This course is designed to hone the PR skills of the budding managers and enable them to be an integral part of the corporate communication network. The Verbal Communication (oral and written) will be the lingua franca of this endeavour.
Credit Units: 01
Course Contents
Module I: Communication in Practice Verbal Communication 1. Communication Networks 2. Developing writing skills Inter- office communication The business letters E mail Netiquette (etiquette on the mail) Intra- office communication Memos Notices Circulars Agenda and Minutes Business Report writing Resume writing Module II: Cross Functional Communication Marketing/ integrated marketing communication Project management communication Human Resource communication Financial Communication Module III: Communication for Public Relations Functions and activities of PR Reputation Management Building Corporate Image and Identity Negotiation Techniques
Examination Scheme
References
Business Communication, Raman Prakash, Oxford The Oxford Handbook of Commercial Corrospondence, Ashley A, Oxford Business Communication for Managers: An Advanced Approach, Penrose, Thomson Business Communication, Krizan, Thomson Understanding Human Communication, (9/e), Adler R Oxford
BEHAVIOURAL SCIENCE - II Course Code: MHR 243 Course Objectives

This course aims at imparting an understanding of: Process of Behavioural communication Aspects of interpersonal communication and relationship Management of individual differences as important dimension of IPR
Credit Units: 01
Course Contents
Module I: Behavioural Communication Scope of Behavioural Communication Process Personal, Impersonal and Interpersonal Communication Guidelines for developing Human Communication skills Relevance of Behavioural Communication in relationship management Module II: Managing Individual Differences in Relationships Principles Types of issues Approaches Understanding and importance of self disclosure Guidelines for effective communication during conflicts Module III: Communication Climate: Foundation of Interpersonal Relationships Elements of satisfying relationships Conforming and Disconfirming Communication Culturally Relevant Communication Guideline for Creating and Sustaining Healthy Climate Module IV: Interpersonal Communication Imperatives for Interpersonal Communication Models Linear, Interaction and Transaction Patterns Complementary, Symmetrical and Parallel Types Self and Other Oriented Steps to improve Interpersonal Communication Module V: Interpersonal Relationship Development Relationship circle Peer/ Colleague, Superior and Subordinate Initiating and establishing IPR Escalating, maintaining and terminating IPR Direct and indirect strategies of terminating relationship Model of ending relationship Module VI: End-of-Semester Appraisal Viva based on personal journal Assessment of Behavioural change as a result of training Exit Level Rating by Self and Observer
References
Vangelist L. Anita, Mark N. Knapp, Inter Personal Communication and Human Relationships, Allyn and Bacon Julia T. Wood. Interpersonal Communication everyday encounter Simons, Christine, Naylor, Belinda: Effective Communication for Managers,(1997),Cassell Harvard Business School, Effective Communication: United States of America Beebe, Beebe and Redmond; Interpersonal Communication,(1996); Allyn and Bacon Publishers.
FRENCH - II Course Code: MHR 244 Course Objectives

To enable the student to talk about his time schedule to talk about travel
Credit Units: 02
Course Contents
Unit 3, 4: pp. 42 to 72: Contenu lexical: Unit 3: Emploi du temps 1. demander et donner lheure, des horaires 2. raconter sa journe 3. parler de ses habitudes au travail, de ses loisirs 4. dire la date, parler du temps quil fait 5. fixer rendez-vous (au tlphone par e-mail), rserver une table au restaurant Unit 4: Voyage 1. rserver une chambre dhtel, demander la note 2. expliquer un itinraire 3. parler de ses dplacements, situer sur une carte 4. exprimer un conseil, une interdiction, une obligation 5. acheter un billet de train, consulter un tableau dhoraires Contenu grammatical: 1. question avec quelle heure ? adjectifs dmonstratifs 2. verbes pronominaux au prsent, les prpositions et de : aller venir de 3. adverbes de frquence, pourquoi... ? Parce que ... ? 4. expression indiquant la date, verbes impersonnels 5. verbe pouvoir + infinitif, le lundi, lundi prochain 6. adjectifs possessifs (2), adjectif tout 7. impratif prsent (1), nombres ordinaux 8. questions avec est-ce que ? et en + moyen de transport, en/au+pays 9. verbes devoir+infinitif, il faut+ infinitif, il est interdit de 10. verbes: aller, venir, partir, questions avec do, o,par o, quel, de quel
Examination Scheme
References
GERMAN II Course Code: MHR 245 Course Objectives

To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany Introduction to Grammar to consolidate the language base learnt in Semester - I
Credit Units: 02
Course Contents
Module I: Everything about Time and Time periods Time and times of the day. Weekdays, months, seasons. Adverbs of time and time related prepositions Module II: Irregular verbs Introduction to irregular verbs like to be, and others, to learn the conjugations of the same, (fahren, essen, lessen, schlafen, sprechen und hnliche). Module III: Separable verbs To comprehend the change in meaning that the verbs undergo when used as such Treatment of such verbs with separable prefixes Module IV: Reading and comprehension Reading and deciphering railway schedules/school time table Usage of separable verbs in the above context Module V: Accusative case Accusative case with the relevant articles Introduction to 2 different kinds of sentences Nominative and Accusative Module VI: Accusative personal pronouns Nominative and accusative in comparison Emphasizing on the universal applicability of the pronouns to both persons and objects Module VII: Accusative prepositions Accusative propositions with their use Both theoretical and figurative use Module VIII: Dialogues Dialogue reading: In the market place At the Hotel
Examination Scheme
References
Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre fr Auslnder P.L Aneja, Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schme, Deutsch als Fremdsprache 1A, Grundkurs
SPANISH II Course Code: MHR 246 Course Objectives

To enable students acquire more vocabulary, grammar, Verbal Phrases to understand simple texts and start describing any person or object in Simple Present Tense.
Credit Units: 02
Course Contents
Module I Revision of earlier modules. Module II Some more AR/ER/IR verbs. Introduction to root changing and irregular AR/ER/IR ending verbs Module III More verbal phrases (eg, Dios Mio, Que lastima etc), adverbs (bueno/malo, muy, mucho, bastante, poco). Simple texts based on grammar and vocabulary done in earlier modules. Module IV Possessive pronouns Module V Writing/speaking essays like my friend, my house, my school/institution, myself.descriptions of people, objects etc, computer/internet related vocabulary
Examination Scheme
References
Espaol, En Directo I A Espaol Sin Fronteras
JAPANESE - II Course Code: MHR 247 Course Objectives

To enable the students to converse in the language with the help of basic particles and be able to define the situations and people using different adjectives.
Credit Units: 02
Course Contents
Module I: Verbs Transitive verbs, intransitive verbs Module II: More prepositions More particles, articles and likes and dislikes. Module III: Terms used for instructions No parking, no smoking etc. Module IV: Adverbs Different adverbial expression. Module V: Invitations and celebrations Giving and receiving presents Inviting somebody for lunch, dinner, movie and how to accept and refuse in different ways Module VI: Comprehensions Short essay on Family, Friend etc. Module VII: Conversations Situational conversations like asking the way, At a post office, family Module VIII: Illness Going to the doctor, hospital etc.
Learning Outcome
Students can speak the language describing above-mentioned topics.
Methods of Private study/ Self help

Handouts, audio-aids, and self-do assignments. Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme
References
CHINESE II Course Code: MHR 248 Course Objectives

Chinese is a tonal language where each syllable in isolation has its definite tone (flat, falling, rising and rising/falling), and same syllables with different tones mean different things. When you say, ma with a third tone, it mean horse and ma with the first tone is Mother. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.
Credit Units: 02
Course Contents
Module I Drills;Practice reading aloud;Observe Picture and answer the question;Tone practice;Practice using the language both by speaking and by taking notes;Introduction of basic sentence patterns;Measure words;Glad to meet you. Module II Where do you live? Learning different colors;Tones of bu;Buying things and how muchit costs?Dialogue on change of Money;More sentence patterns on Days and Weekdays;How to tell time. Saying the units of time in Chinese. Learning to say useful phrases like 8:00, 11:25, 10:30 P.M. everyday, afternoon, evening, night, morning 3:58, one hour, to begin, to end .. etc.;Morning, Afternoon, Evening, Night. Module III Use of words of location like-li, wais hang, xia Furniture table, chair, bed, bookshelf,.. etc. Description of room, house or hostel room.. eg what is placed where and how many things are there in it? Review Lessons Preview Lessons. Expression yao, xiang and yaoshi (if). Days of week, months in a year etc. I am learning Chinese. Is Chinese difficult? Module IV Counting from 1-1000 Use of chang-chang. Making an Inquiry What time is it now? Where is the Post Office? Days of the week. Months in a year. Use of Preposition zai, gen. Use of interrogative pronoun duoshao and ji. Whose??? Sweater etc is it? Different Games and going out for exercise in the morning. Module V The verb qu Going to the library issuing a book from the library Going to the cinema hall, buying tickets Going to the post office, buying stamps Going to the market to buy things.. etc Going to the buy clothes . Etc. Hobby. I also like swimming. Comprehension and answer questions based on it.
Examination Scheme
References
Elementary Chinese Reader Part I Lesson 11-20
THIRD SEMESTER
STRATEGIC MANAGEMENT Course Code: MHR 301 Course Objectives
The course is designed to help students to understand the concept of strategy and strategic management process. Acquaint students with basic concepts and principles of strategic management, develop and prepare organizational strategies that will be effective for the current dynamic environment and likewise to impart the strategic management conceptual framework which will increase students skills and knowledge in identifying and describing organizations strategic posture and direction.
Credit Units: 03
Course Contents
Module I: Introduction and Purpose of Strategy Formulation Evolution and Introduction of strategic management. Concept and Classification of Corporate and Business Strategy with Hierarchy definition; Purpose of Strategy Formulation: Concept of Vision, Mission and Business Definition. Importance of Stakeholders in Business. Module II: Strategic Analysis PESTLE Analysis, Environmental Threat and Opportunity Profile (ETOP), Strategic Advantage Profile (SAP), Porters Value Chain Analysis, Resource Based View of the Firm-VRIO Framework; Market Analysis-David Aaker Model,Competitor Analysis, Industry Analysis using Porters five forces Model; Scenario analysis and SWOT Analysis. Strategic implications of company decisions and Strategic response to changes in business environment. Module III: Strategic Choice Traditional Approach Portfolio Analysis using BCG, GE Nine Cell Matrix, Hofers Model, Making Strategic Choices using Stricklands Grand Strategy Selection Matrix; Ansoffs Product Market Grid; Choosing Generic Strategies using Porters Model of competitive advantage. Module IV: Industry Structures and Competitive Strategies Industry Structures and Lifecycle stages, Marketing Warfare and Dominance Strategies: Advantages and Disadvantages of Defensive and Offensive strategies; Innovation as Blue Ocean Strategy. Module V: Strategy Implementation and Evaluation Issues in implementation: Resource Allocation, Organization Structure, Social responsibilities Ethics. Measuring performance and establishing strategic controls.
Examination Scheme
References
Wheelen and Hunger,(2008), Essentials of Strategic Management, Prentice Hall India. Ramaswamy and Namakumari,(1999), Strategic Planning: Formulation of Corporate Strategy Text and Cases, Macmillan India Ltd., Jausch & Glueck,(1988), Business Policy and Strategic Management, McGraw Hill. Thomson & Strickland,(2008), Business Policy and Strategic Management, McGraw Hill. Pearce John A & Robinson R.B,(1997), Strategic Management: Strategy Formulation and Implementation, AI.T.B.S. Publishers & Distributors Regular reading of all latest Business journals: HBR, Business World, Business India, Business Today
MANAGING EXCELLENCE Course Code: MHR 302 Course Objectives

To help the students of Business Management believe in excellence and create an environment that cultivates the same. It aims at focusing on the basics and establishes a flexible strategic direction with a team-based organizational concept as they work to advance their team and their department. This course is designed to provide hands on experience for professional success. This common sense approach combining self-examination surveys, class exercises, practical exposure and team work is applicable. The main area to provide the practical exposure include small activities to a mega event such as guest lectures, industry visits, placements, seminars, conferences, management competitions, corporate meet, alumni meet, publications etc. The course will be delivered as under: Class room 20% Practical 80%
Non Credit Course
Course Content
Module I: Introduction to Excellence Self-evaluation, Definition of Excellence, Cultivating the Attitude &Developing the Habit for achieving excellence Module II: Excellence for Everyone & Excellence for Everything Recognizing the Qualities, Excellence for Everything: External vs. Internal, Obstacles to Excellence, Excellence Ethics, Professional Characteristics Module III: Achieving Excellence Instilling Excellence, Managing Excellence, Rewarding Excellence Module IV: Excellence Indicators Types of Indicators, Building Models, Distinguishing Characteristics Module V: Applying Excellence Application of Excellence, Practical Steps, Self-evaluation of achievements
Examination Scheme
1) Indivdual Diagnostic File (carry forward of MCCD) 2) Presentations 3) Group Discussion 4) Personal Interview Skills 15 Marks 25 Marks 30 Marks 30 Marks
References
English ,Gary, (2005) Phoenix without the ashes: achieving organization .Excellence through common sense Management, CRC Press
INDUSTRIAL RELATIONS AND LABOUR LAWS Course Code: MHR 303 Course Objectives
The objective of the course is to acquaint students with the main provisions of labour standards, concepts, institutions and approaches to industrial relations and collective bargaining. The course will develop skills of dealing with unions, negotiating collective agreements and to identify approaches to promotion of sound labour management relations.
Credit Units: 03
Course Contents
Module I: Industrial Relations and Collective Bargaining Industrial Relations-conceptual and legal framework, Collective Bargaining-an overview, Bargaining and Negotiating skills, Workers Participation in Management, ILO conventions, Sound Labour Management Relations, Grievance Redressal Machinery, Industrial Relations after globalization Module II: Introduction to Labour Laws Labour Law Origin - Purpose - Role of the State - Constitutional Provisions Fundamental Rights and Directive Principles of State Policy Module III: Health and Safety, Conditions of Employment Factories Act, 1948, Industrial Employment (Standing Orders) Act, 1946. Discipline and Disciplinary Procedure Module IV: Laws for Handling Industrial Disputes and Contract Labour Industrial Disputes Act 1947, Contract Labour (Regulation & Abolition) Act, 1970 Module V: Trade Unions Trade Unions: Meaning, Functions, Problems, Trade Unions Act, 1926 Module VI: Wage Related Laws Minimum Wages Act, 1948, Payment of Wages Act 1936, Equal Remuneration Act 1976, Payment of Bonus Act 1965 Module VII: Employee Benefits and Social Security Related Laws Payment of Gratuity Act, 1972: Provident Fund Act 1952, Workmens Compensation Act 1923, E.S.I.C. Act, 1948, Maternity Benefit Act 1961, The Apprentices Act 1961.
Examination Scheme
References
Bagri, P.R. (2006), Law of Industrial Disputes, Kamal Law House. C.S. Venkata Ratnam (2006), Industrial Relations, Oxford Higher Education Kumar H.L. (2010) Labour Laws - Everybody Should Know, Universal Law Publishing Company Malhotra, O.P (1985), Law of Industrial Disputes, N.M. Tripathi Pvt. Ltd. Malik, P.L (2008), Industrial Law, Eastern Book company. Mamoria CB (1998), Dynamics of Industrial Relations, Himalaya Publishing House.
PERFORMANCE AND COMPETENCY MANAGEMENT Course Code: MHR 304 Course Objectives
This course will help students to understand the significance of appraisal for an Organization and Individual. It will develop an understanding of various appraisal methods and measurements to manage the performances of employees. It would also provide an insight into the fundamentals of competency management.
Credit Units: 03
Course Contents
Module I: Introduction to Performance Management Conceptual Approach to Performance Management, Determinants of Job Performance: Person and System Factor, Components of Effective Performance Management, Performance Management Cycle Module II: Process of Performance Appraisal Need And Methods for Performance Appraisal, RSDQ Model, Performance Review - Reengineering Performance Appraisal System, Performance Analysis , Performance Review Discussion , Performance Monitoring and Feedback. Module III: Competency Mapping Concept and Definition of Role and Competency, Characteristics of Competency, Competency Versus Competence, Performance Versus Competency, Types of Competencies, Context and Relevance of Competencies in Modern Organizations. Module IV: Competency Management Framework Macro View of Competency Management Framework, Strategic Framework, Lancaster Model Of Managerial Competence, Competency Modeling Framework Module V: Competency Mapping as a Performance Management Tool Building Competency Models, The McBer Generic Managerial Competency Model , Competency Causal Flow Model ,Factors Affecting The Human Performance System , Profiling Competency Framework for a Particular Role, Competency Gap
Examination Scheme
References
Armstrong, Michael and Berron, Angela (2008), Performance Management and Development, Jaico Publications Rao T V (2008), Performance Management and Appraisal Systems-HR Tools for Global Competitiveness, Response Books Cardy Robert L. (2008), Performance Management Concepts, Skills and Exercises, Prentice Hall India Sahu R K (2007), Performance Management System, Excel Books
STRATEGIC HUMAN RESOURCE MANAGEMENT
Course Code: MHR 305

Course Objectives
Credit Units: 02
This subject provides an understanding of the strategic contribution of the Human Resource Management (HRM) function. This course will place previous studies of human resource management within a strategic, dimension so as to illustrate the concept of competitive advantage applied to human resources. The emphasis will be on the strategic significance of HRM.
Course Contents
Module I: The Concept of Strategy Strategy Defined, Key Concepts of Strategy, Formulations of Strategy, Strategic Management, The Process of Strategic Management Module II: The Concept of Strategic HRM An Investment Perspective of HRM, Strategic HRM, Aims of SHRM, Strategic HR Vs Traditional HR, Challenges in SHRM, Approaches and Models To SHRM and The Evolving Strategic Role of HR, Barriers to Strategic HR. Module III: Human Capital Management Human Capital Management Defined, Human Capital Management and HRM, The Concept of Human Capital, Intellectual Capital, Social Capital and Organizational Capital, Human Capital Measurement and Approaches to Measurement. Module IV: Strategic HRM in Action HR Strategy defined, Purpose, Types of HR Strategies, Content of HR Strategies, Formulating HR Strategy, Criteria for an Effective HR Strategy, Integrating the Business and HR Strategies. Module V: Impact of HRM on Business Performance Human Resource Evaluation - Definition and Overview, Rationale for HR Evaluation, Measures Of HRM Performance, Approaches to HR Evaluations, Future Trends In Strategic HRM Approaches- Career Management, Mentoring Relationship, Work-Life Integration
Examination Scheme
References
Mello Jeffrey A., (2008), Strategic Human Resource Management, Thompson Press Publishing. Agarawala Tanuja (2007) Strategic Human Resource Management, Oxford University Press. Armstrong Michael (2007), Strategic Human Resource Management: Strategy and Action, Kogan Page Mahey C and Salman G., (1996), Strategic Human Resource Management, Oxford Blackwell. Srinivas R. Kandula, (2002), Strategic Human Resource Development, Prentice Hall India.
TALENT ACQUISITION AND DEVELOPMENT Course Code: MHR 306 Course Objectives
The course aims at clear understanding of the concepts of recruitment, selection, retention and development of human capital from the perspective of organizational excellence.
Credit Units: 03
Course Contents
Module I: Job Analysis and HR Planning Job Analysis, Writing Job Descriptions, Job, Specification, Job Analysis in a Jobless World and Human Resource Planning and Forecasting Module II: Recruiting and Selection Developing and Using Application Forms: The Application Blank, Information Technology and HR: Recruiting on the Internet, Global Talent Search, The Selection Process, Basic Selection Model: The Decision Theory Approach, Basic Testing Concepts and Interviewing Candidates Module III: Retention Management Basics of Absenteeism, Turnover, Attrition and Retention of HR ,Importance of Retention, Retention Determinants, Retention Management Process, Retention interventions Module IV: Process and evaluation of Training and development Establishing objectives, preparing the parameters, designing the programs, methods, trainers and training styles, Training for Trainers, Trainer Certifications, Training Evaluation Need for evaluation, Concept of Return on Investment, Cost Benefit Analysis, Developing Models of Training Evaluation for Technical and Behavioural Training Module V: Training and Development for Modern Organizations Concept and Need for Learning Organizations, Creativity, Managing Change, Leadership, Team Playing and Effective Group Dynamics, Managing differences at workplace, Effective Communication, Managing Cultural Diversity, Sensitivity Training, Total Quality Management, Computer Based Training.
Examination Scheme
References
Dessler, G. (1997), Human Resource Management, Prentice Hall India Srivastava, S., (1999), Recruitment, Selection & Retention, ABS Course pack Ramnarayan, S. & Rao, R.M., (1996), Managerial Dilemmas: Cases in Organizational Behaviour, Tata McGraw-Hill, India Wexley, K & Lathan Gary, (2002), Developing & Training HR in Organization., Prentice Hall India
Lynton R.P and Pareek U (1990). Training for Development. Vistaar Publications, New Delhi
COMPENSATION AND REWARD MANAGEMENT Course Code: MHR 307 Course Objectives
This course helps students to learn how compensation system operates to attract, retain and motivate competent work force.
Credit Units: 03
Course Contents
Module I: Introduction Concept of Compensation, System of Compensating, Concept of Reward and Reward System, Economic Theory of Wages, Limitations of Economic Theories. Wage and Salary Administration at micro level, Wage concepts, Methods of Job Evaluation, Role of various parties Employees, Employers, Unions & Government, Overview of Legislations affecting Compensation Module II: Compensation Structure- Indian Practices Salary Progression, Methods of Payment, Limitations of the Job Related Compensation, Competency based Compensations, Performance linked Compensations- Performance Appraisal Module III: Elements of Compensation Variable Compensation, Principles of Reward Strategy, Perquisites, Bonuses & Incentives Scope and Process, Ethical Considerations, Social Security, Sharing Productivity Gains with Employees, Gain Sharing, Team Based Pay, The Role of Compensation in Sales Force Success Module IV: Incentive Schemes / Payment by Results Types of Incentive Schemes/ Systems and Plans, Merits and Demerits of Incentives Module V: Benefits and Services Concept of Benefit- Strategic Perspectives on Benefits, Type of Benefits, Factor Influencing Choice of Benefit Package, Administration of Benefits and Services Module VI: Current Trends in Compensation and Reward Management Elements of Managerial Compensation- A New Approach, VRS, Pay the Person, Rewarding Excellence, Individualizing the Pay System.
Examination Scheme
References
Singh B.D. (2007). Compensation and Reward Management, Excel Books, New Delhi. Milkovich & Newman (2005), Compensation , McGraw-Hill Henderson Richard (2006), Compensation Management in a Knowledge - Based World, Prentice Hall India Armstrong Michael & Murlis Helen (2005), Reward Management A Handbook of Remuneration, Strategy and Practice, Kogan Page
MEASUREMENT IN HUMAN RESOURCE Course Code: MHR 308 Course Objectives

This course helps practice the tools and techniques which can be subsequently used to quantify several parameters of the effective management of human capital, including the functions of HR. It provides a set of powerful skills to communicate with and influence key decision-makers within an organization.
Credit Units: 03
Course Contents
Module I: Introduction and The Challenges of Measurement Introduction: Meaning & Definition of HR Measurement Importance; Development of Concept. HR Measurement for HR Professionals; Investment in Human Resources. Efficient use of Human Resource, Adopting the Right Perspective: Understanding the Role of Workforce in Strategy Implementation Module II: Developing Measurement Metrics Understanding and Developing The Right Metrics: Tools to Manage The Implementation Of Strategy, Implementing The Metrics. Benchmarking HR, Different Types of Scorecards- Balance Score Card, HR Score Card Module III: Designing the Metrics Principles of Good Measurement. Cost-Benefit Analyses for HR Interventions Measuring HR Alignment. Measuring Hiring and Staffing, Measuring the Value of Compensation and Benefits. Measurement of Training and Development Module IV: Specific Topics in Measurement Measuring the Value of Employee Relations and Retention Program, Models for Assessing Return on Investment, Assesing Value of Outsourcing and Call Centers . Module V: TQM and HR Audit Role of TQM in HR Measurement. HR Audit, Implementing HR Audit, Methodology and Issues, HRD Scorecard, HRD Audit The Indian Experiences and Cases, People Capability Maturity Model (PCMM), Measuring Intellectual Capital and Web Based HR Systems Module VI: Human Resource Information System Role of Information System in Human Resource Decision Making, Designing and Implementation of HRIS, Organizing Data, Personnel Audit and Personnel Research, Computer Applications in HRM Functions (uses and trends)
Examination Scheme
References
Fitz-Enz Jac,(2001), How to Measure Human Resource Management, McGraw Hill Mello Jeffrey A., (2008), Strategic Human Resource Management, Thompson Press. Rao T.V.(1999), HRD Audit, Response Books
ORGANIZATIONAL CHANGE AND DEVELOPMENT Course Code: MHR 309 Course Objectives
The Objective of the course is to provide a conceptual input of meaning, characteristics, processes & influences of Organizational Development & Change Management. The course also intends to impart skill sets through experiential learning. The course gives various OT theoretical frameworks in detail which provides comprehensive overview of human capital from the perspective of organizational excellence in the light of transitional phases of Indian Industries.
Credit Units: 03
Course Contents
Module I: Organization Development Nature, basic assumptions, Characteristics & Techniques, Historical framework of OD, The Lab Training Stem, The Survey Research & Feedback Stem, The Action Research Stem, Steps involved in OD, Factors affecting OD, Role of Managers Module II: Typology of OD Interventions Interventions designed at Individuals, Dyads, and Triads, Teams & Groups. Module III: Action Research Introduction to Action Research, AR as Process & Approach. Module IV: OD Interventions Team Interventions, Inter-Group Interventions, Structural Interventions, Comprehensive Interventions, Issues in Client-Consultant Relationship. Module V: Change Management Why Organization Change, Factors causing & Need for Change, Content & Process Levers of Change, Models & Techniques involved in Change Mgmt, Total Quality Management, Business Process Reengineering. Module VI: Future of OD Changing Values & Cultural Model, Theories of Planned Change, Organizing for the Future, Organization as Learning Systems, Implications for Future Managers.
Examination Scheme
References
Wendell L. French and Cecil N. Bell Jr., (2008),Organization Development and Transformation,Prentice Hall India Thomas G. Cummings and Christopher G. Worley (2002). Organizational Development and Change, Thompson learning - India Palmer I, Dunford R, Akin G, (2010), Managing Organizational Change - A Multiple Perspectives Approach, Tata McGraw Hill
PSYCHOLOGICAL TESTING Course Code: MHR 310 Course Objectives

To develop an understanding of the concept of psychological testing by providing a theoretical background of psychological assessment of personality tests and their applications and the ethics of the usage of different types of psychological tests.
Credit Units: 03
Course Contents
Module I: Functions and Origins of Psychological Testing Concept of Psychological Testing, Nature and Use of Psychological Tests, Historical Antecedents of Modern Testing. Module II: Technical and Methodological Principles Norms and Meaning of Test Scores, Reliability and Validity Module III: Personality Testing Self-Report Inventories and Scales- MBTI and FIRO-B Projective Techniques- TAT, Sentence Completion Test Measures of Styles and Types Situational Tests Self-Concepts and Personal Constructs Observer Reports Module IV: Applications of testing Educational Testing Occupational Testing Module V: Ethical and Social Considerations in Testing Protection of Privacy and Confidentiality Communicating Test Results
Examination Scheme
References
Anastasi, A. and Urbina, S.,(2005) Psychological Testing,Pearson Education Freeman, Frank S (1962). Theory Practice of Psychological Testing. Oxford and IBH. Edward Hoffman (2004), Psychological Testing at work, Tata McGraw-Hill. Charles Jackson (2001), Understanding Psychological Testing, Jaico Publishing House.
DYNAMICS OF TRANSACTIONAL ANALYSIS & EMOTIONAL INTELLIGENCE Course Code: MHR 311 Course Objectives
To provide a theoretical and practical framework for understanding one self and human behaviour in the organizations and become aware of the sources of emotions and help them learn how to use emotions intelligently for gaining managerial effectiveness.
Credit Units: 03
Course Contents
Module I: Transactional Analysis TA and Self-Awareness, Concept of Script, Life Positions, Transactions, Winners and Losers, Structural Analysis, Games and Strokes, Life Scripts Module II: Application of TA TA Applications in Motivation, Leadership and Teamwork, TA in Counseling. Contracting for Change. Module III: Introduction to Emotional Intelligence Emotional Brain, Theories of Emotion, Emotional Intelligence, Concept and its Evolution, Differences between Emotional Quotient and Intelligent Quotient Module IV: Emotional Competencies The Emotional Competency framework- Self Awareness, Self Regulation, Motivation, Social Awareness (empathy) and Social Skill (relationship management), Measuring Emotional Intelligence- The Emotional Competency Inventory, Emotional Intelligence and Emotional Literacy, Managing Aggression and Depression, Emotional Literacy Training- Developing Emotional Skill (awareness), Cognitive Skills and Behavioural Skills Module V: Emotional Intelligence at Work Place The Role of EI in Leadership, EI and Leadership Styles, Need of EI in Building Teams, Training of EI in Organization, Developing Emotional Competencies through Relationship at Work and Implementing EI Programs
Examination Scheme
References
Berne M.D. Eric (1964),Games People Play, Penguin Books Goleman Daniel (2000) , Working with Emotional Intelligence, Bantam Books Wagner Abe (1997), The Transactional Manager, Jaico Publishing House Goleman Daniel (2002). The New Leaders- Transforming the Art of Leadership Into the Science of Results. A Little, Brown, Time Warner Book U.K. Harris Thomas. A. (1995), IM OK- YOURE OK, Arrow Books James Muriel and Jongeward Dorothy (1978), Born To Win, Penguin Books Steiner M. Claude (1994), Transactional Analysis of Life Scripts, Grove Press
BUSINESS COMMUNICATION III Course Code: MHR 342 Course Objectives

Actions speak louder than words. Every business communicator needs to understand the nuances of body language and voice. This course is designed to enable the young Amitian to decipher the relevance of Kinesics, Proxemics and Para Language that cater to the fundamental requirements of effective business presentations and speeches.
Credit Units: 01
Course Contents
Module I: Non-Verbal Communication Principles of nonverbal communication Kinesics Proxemics Paralanguage and visible code Module II: Speaking Skills Pronunciation drills (Neutralizing regional pulls) Conversational English Guidelines to an effective presentation Module III: Interviews and GDs
Examination Scheme
References
Business Communication, Raman Prakash, Oxford Business Communication for Managers: An Advanced Approach, Penrose, Thomson Business Communication, Krizan, Thomson Understanding Human Communication, (9/e), Adler R Oxford
BEHAVIOURAL SCIENCE - III Course Code: MHR 343 Course Objectives

This course aims to enable students to: Understand the concept and building of teams Manage conflict and stress within team Facilitate better team management and organizational effectiveness through universal human values.
Credit Units: 01
Course Contents
Module I: Teams: An Overview Team Design Features: team vs. group Effective Team Mission and Vision Life Cycle of a Project Team Rationale of a Team, Goal Analysis and Team Roles Module II: Team & Sociometry Patterns of Interaction in a Team Sociometry: Method of studying attractions and repulsions in groups Construction of sociogram for studying interpersonal relations in a Team Module III: Team Building Types and Development of Team Building Stages of team growth Team performance curve Profiling your Team: Internal & External Dynamics Team Strategies for organizational vision Team communication Module IV: Team Leadership & Conflict Management Leadership styles in organizations Self Authorized team leadership Causes of team conflict Conflict management strategies Stress and Coping in teams Module V: Global Teams and Universal Values Management by values Pragmatic spirituality in life and organization Building global teams through universal human values Learning based on project work on Scriptures like Ramayana, Mahabharata, Gita etc. Module VI: End-of-Semester Appraisal Viva based on personal journal Assessment of Behavioural change as a result of training Exit Level Rating by Self and Observer
References
Organizational Behaviour, Davis, K. Hoover, Judhith D. Effective Small Group and Team Communication, (2002),Harcourt College Publishers LaFasto and Larson: When Teams Work Best,(2001), Response Books (Sage), New Delhi Dick, Mc Cann & Margerison, Charles: Team Management,(1992) Edition, Viva books J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer & Company Smither Robert D.; The Psychology of Work and Human Performance, (1994), Harper Collins College Publishers
FRENCH - III Course Code: MHR 344 Course Objectives

To furnish linguistic tools to talk about work and problems related to work to perform simple communicative tasks (explaining a set back, asking for a postponement of appointment, give instructions, place orders, reserve) to master the current social communication skills oral (dialogue, telephone conversation) Written (e-mails, reply to messages)
Credit Units: 02
Course Contents
Unit 5, 6: pp. 74 to 104 Contenu lexical: Unit 5: Travail 1. manger au restaurant, comprendre un menu, commander 2. engager une conversation tlphonique 3. parler de sa formation, de son exprience, de ses comptences 4. Raconter des vnements passes 5. consulter sa boite e-mails, rpondre aux messages Unit 6: Problmes 1. identifier un problme, demander des prcisions 2. expliquer un contretemps, dplacer un rendez-vous 3. demander de laide (par tlphone, par e-mail) 4. donner des instructions 5. expliquer un problme, suggrer une solution Contenu grammatical: 1. futur proche, articles partitifs, un peu de, beaucoup de, une bouteille de, un morceau de 2. pronoms COD, venir de + infinitif, verbes appeler (au prsent) 3. pass compos avec avoir, affirmatif et interrogatif, savoir et connatre 4. pass compos avec tre, accord du participe pass, ngation 5. pronoms COI, tre en train de 6. nerien, nepersonne, neplus, nepas encore, quest-ce que/ quest-ce qui/qui est-ce que/qui est-ce qui 7. pass compos des verbes pronominaux 8. si/quand+prsent, neplus, ne pas encore 9. impratif prsent (2) place du pronom et verbes pronominaux 10. trop/pas assez, verbe devoir au conditionnel prsent
Examination Scheme
References
le livre suivre: Franais.Com (Dbutant)
GERMAN - III Course Code: MHR 345 Course Objectives

To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany
Credit Units: 02
Course Contents
Module I: Modal verbs Modal verbs with conjugations and usage Imparting the finer nuances of the language Module II: Information about Germany (ongoing) Information about Germany in the form of presentations or Referat neighbors, states and capitals, important cities and towns and characteristic features of the same, and also a few other topics related to Germany. Module III: Dative case Dative case, comparison with accusative case Dative case with the relevant articles Introduction to 3 different kinds of sentences nominative, accusative and dative Module IV: Dative personal pronouns Nominative, accusative and dative pronouns in comparison Module V: Dative prepositions Dative preposition with their usage both theoretical and figurative use Module VI: Dialogues In the Restaurant, At the Tourist Information Office, A telephone conversation Module VII: Directions Names of the directions Asking and telling the directions with the help of a roadmap Module VIII: Conjunctions To assimilate the knowledge of the conjunctions learnt indirectly so far
Examination Scheme
References
SPANISH III Course Code: MHR 346 Course Objectives

To enable students acquire knowledge of the Set/definite expressions (idiomatic expressions) in Spanish language and to handle some Spanish situations with ease.
Credit Units: 02
Course Contents
Module I Revision of earlier semester modules Set expressions (idiomatic expressions) with the verb Tener, Poner, Ir. Weather Module II Introduction to Gustarand all its forms. Revision of Gustar and usage of it Module III Translation of Spanish-English; English-Spanish. Practice sentences. How to ask for directions (using estar) Introduction to IR + A + INFINITIVE FORM OF A VERB Module IV Simple conversation with help of texts and vocabulary En el restaurante En el instituto En el aeropuerto Module V Reflexives
Examination Scheme
References
Espaol, En Directo I A Espaol Sin Fronteras -Nivel Elemental
JAPANESE - III Course Code: MHR 347 Course Objectives

To enable the students to converse in the language with the help of basic verbs and to express themselves effectively and narrate their everyday short encounters. Students are also given projects on Japan and Japanese culture to widen their horizon further. Note: The Japanese script is introduced in this semester.
Credit Units: 02
Course Contents
Module I: Verbs Different forms of verbs: present continuos verbs etc Module II More Adverbs and adverbial expressions Module III: Counters Learning to count different shaped objects, Module IV: Tenses Past tense, Past continuous tense. Module V: Comparison Comparative and Superlative degree Module VI: Wishes and desires Expressing desire to buy, hold, possess. Usage in negative sentences as well. Comparative degree, Superlative degree. Module VII: Appointment Over phone, formal and informal etc.
Learning Outcome
Students can speak the language and can describe themselves and situations effectively They also gain great knowledge in terms of Japanese lifestyle and culture, which help them at the time of placements.

Handouts, audio-aids, and self-do assignments. Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme
References
Text: Teach yourself Japanese References: Shin Nihongo no kiso 1
CHINESE III Course Code: MHR 348 Course Objectives

Foreign words are usually imported by translating the concept into Chinese, the emphasis is on the meaning rather than the sound. But the system runs into a problem because the underlying name of personal name is often obscure so they are almost always transcribed according to their pronciation alone. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.
Credit Units: 02
Course Contents
Module I Drills;Dialogue practice;Observe picture and answer the question;Introduction of written characters;Practice reading aloud;Practice using the language both by speaking and by taking notes;Character writing and stroke order Module II Measure words;Position words e.g. inside, outside, middle, in front, behind, top, bottom, side, left, right, straight.Directional words beibian, xibian, nanbian, dongbian, zhongjian.Our school and its different building locations.What game do you like?Difference between hii and neng, keyi. Module III Changing affirmative sentences to negative ones and vice versa Human body parts. Not feeling well words e.g. ; fever, cold, stomach ache, head ache. Use of the modal particle le Making a telephone call Use of jiu and cal (Grammar portion) Automobiles e.g. Bus, train, boat, car, bike etc. Traveling, by train, by airplane, by bus, on the bike, by boat.. etc. Module IV The ordinal number di Mei the demonstrative pronoun e.g. mei tian, mei nian etc. use of to enter to exit Structural particle de (Compliment of degree). Going to the Park. Description about class schedule during a week in school. Grammar use of li and cong. Comprehension reading followed by questions. Module V Persuasion-Please dont smoke. Please speak slowly Praise This pictorial is very beautiful Opposites e.g. Clean-Dirty, Little-More, Old-New, Young-Old, Easy-Difficult, Boy-Girl, Black-White, BigSmall, Slow-Fast etc. Talking about studies and classmates Use of it doesnt matter Enquiring about a student, description about study method. Grammar: Negation of a sentence with a verbal predicate.
Examination Scheme
References
Elementary Chinese Reader Part I, Part-2 Lesson 21-30
SUMMER INTERNSHIP Course Code: MHR 350 Credit Units: 09
There are certain phases of every Interns professional development that cannot be effectively taught in the academic environment. These facets can only be learned through direct, on-the-job experience working with successful professionals and experts in the field. The internship programme can best be described as an attempt to institutionalize efforts to bridge the gap between the professional world and the academic institutions. Entire effort in internship is in terms of extending the program of education and evaluation beyond the classroom of a university or institution. The educational process in the internship course seeks out and focuses attention on many latent attributes, which do not surface in the normal class room situations. These attributes are intellectual ability, professional judgment and decision making ability, inter-disciplinary approach, skills for data handling, ability in written and oral presentation, sense of responsibility etc. In order to achieve these objectives, each student will maintain and submit a file ( Internship File) and a report (Internship Report) INTERNSHIP FILE The Internship File aims to encourage students to keep a personal record of their learning and achievements throughout the Programme. It can be used as the basis for lifelong learning and for job applications. Items can be drawn from activities completed in the course modules and from the workplace to demonstrate learning and personal development. The File will assess the students analytical skills and ability to present supportive evidence, whilst demonstrating understanding of their organization, its needs and his/her own personal contribution to the organization. The File is essentially a comprehensive documentation of how one proceeds while working on the assignment and should be regularly checked by the faculty guide/ supervisor, issues discussed with the students, doubts if any clarified and signed as having done so. This will form the basis of continuous evaluation of the project. The File will include five sections in the order described below. 1. 2. 3. 4. The Title Page An Internship Experience Report For (Your Name), name of internship organization, name of the Supervisor/Guide and his/her designation, date started and completed, and number of credits for which the report is submitted. Table of Content An outline of the contents of the file by topics and subtopics with the page number and location of each section. Introduction Short, but should include how and why you obtained the internship experience position and the relationship it has to your academic/professional and career goals. Main Body Should include a brief summary/ executive summary of the Internship Project Report that the student has worked on, an analysis of the company/organization in which the student is working, a personal review of the students management skills and how they have been developed through the programme, the daily tasks performed, major projects contributed to, dates and hours spent on a task, observations and feelings, meetings attended and their purposes, listing of tools and materials and their suppliers, and photographs if possible of projects, buildings and co-workers. Appendices Include pamphlets, forms, charts, brochures, technical and descriptive literature, graphs and other information related to your Internship experience.
5.
INTERNSHIP REPORT The Internship Report is the research report that the student has to prepare on the project assigned by the organization. (Incase a student is not assigned a specific research project in the organization, he has to select any one aspect of the organization and prepare a research report on it). The lay out of the report should be as per the standard layout prescribed by the organization wherein the student undertakes the Internship. In case, there is no layout prescribed by the organization the following components should be included in the report: Title or Cover Page The title page should contain Project Title; Students Name; Programme; Year and Semester and Name of the Faculty Guide. Acknowledgements Acknowledgment to any advisory or financial assistance received in the course of work may be given. It is incomplete without students signature.
Abstract A good "Abstract" should be straight to the point; not too descriptive but fully informative. First paragraph should state what was accomplished with regard to the objectives. The abstract does not have to be an entire summary of the project, but rather a concise summary of the scope and results of the project. It should not exceed more than 1000 words. Table of Contents Titles and subtitles are to correspond exactly with those in the text. Introduction Here a brief introduction to the problem that is central to the project and an outline of the structure of the rest of the report should be provided. The introduction should aim to catch the imagination of the reader, so excessive details should be avoided. Materials and Methods This section should aim at experimental designs, materials used (wherever applicable). Methodology should be mentioned in details including modifications undertaken, if any. It includes organization site(s), sample, instruments used with its validation, procedures followed and precautions. Results and Discussion Present results, discuss and compare these with those from other workers, etc. In writing this section, emphasis should be laid on what has been performed and achieved in the course of the work, rather than discuss in detail what is readily available in text books. Avoid abrupt changes in contents from section to section and maintain a lucid flow throughout the thesis. An opening and closing paragraph in every chapter could be included to aid in smooth flow. Note that in writing the various secions, all figures and tables should as far as possible be next to the associated text, in the same orientation as the main text, numbered, and given appropriate titles or captions. All major equations should also be numbered and unless it is really necessary, do not write in point form. While presenting the results, write at length about the the various statistical tools used in the data interpretation. The result interpretation should be simple but full of data and statistical analysis. This data interpretation should be in congruence with the written objectives and the inferences should be drawn on data and not on impression. Avoid writing straight forward conclusion rather, it should lead to generalization of data on the chosen sample. Results and its discussion should be supporting/contradicting with the previous research work in the given area. Usually one should not use more than two researches in either case of supporing or contradicting the present case of research.
Conclusion(s) & Recommendations A conclusion should be the final section in which the outcome of the work is mentioned briefly. Check that your work answers the following questions: Did the research project meet its aims (check back to introduction for stated aims)? What are the main findings of the research? Are there any recommendations? Do you have any conclusion on the research process itself? Implications for Future Research This should bring out further prospects for the study either thrown open by the present work or with the purpose of making it more comprehensive. Appendices The Appendices contain material which is of interest to the reader but not an integral part of the thesis and any problem that have arisen that may be useful to document for future reference. References References should include papers, books etc. referred to in the body of the report. These should be written in the alphabetical order of the author's surname. The titles of journals preferably should not be abbreviated; if they are, abbreviations must comply with an internationally recognised system.
Examples For research article Voravuthikunchai SP, Lortheeranuwat A, Ninrprom T, Popaya W, Pongpaichit S, Supawita T. (2002) Antibacterial activity of Thai medicinal plants against enterohaemorrhagic Escherichia coli O157: H7. Clin Microbiol Infect, 8 (suppl 1): 116117. For book Kowalski,M.(1976) Transduction of effectiveness in Rhizobium meliloti. SYMBIOTIC NITROGEN FIXATION PLANTS (editor P.S. Nutman IBP), 7: 63-67 The Layout Guidelines for the Internship File & Internship Report A4 size Paper Font: Arial (10 points) or Times New Roman (12 points) Line spacing: 1.5 Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm
Examination Scheme
Continuous Evaluation by faculty guide Continuous evaluation by CRC Feedback from industry guide Report, Presentation & Viva Voce TOTAL 15% 15% 35% 35% 100%
FOURTH SEMESTER
MANAGEMENT IN ACTION-SOCIAL, ECONOMIC AND ETHICAL ISSUES Course Code: MHR 401 Course Objectives
The course aims at bringing the students closer to reality by developing their understanding of the professional prerequisites to practice of management in terms of required skills and attitude to respond proactively to rapid discontinuous change in business environment. Integrative in approach, this course aims at developing not theoreticians but practitioners who are expected to sense the ongoing conflict between environmental change and internal desire of management for stability.
Credit Units: 04
Course Contents
Module I: Introduction Modern Management Practices and Issues Involved, Outsourcing Management Services and Evolution of Management Consultancy, Skills-set required for Management Consultants. Consulting and performance counseling. Module II: The Process of Management Consulting Consulting Proposals. Identification and Definition of Problem, Fact-Finding Leading to Solution Development and Implementation, Developing Strategic and Tactical Plans and Subcontracting, Pricing of Consultancy, Acquiring and Developing Talents for Consulting. Module III: In-house Management versus Management Outsourced Why a Sense of Skepticism and Unease Towards Management Consultants. Cost versus Value of Advice, Separating Consulting Success from Consulting, Disaster. Some Revealing Situations. Module IV: Cross Cultural Management Systems and Processes Types of organizational culture, Strength of organizational culture, Function of organizational culture, Importance of culture to the organization, Cultural Models, Cross- Cultural Perspectives, Geert Hofstede and Cross- Cultural Issues Module V: Economic and Social Issues in Management Adaptation to Changing Environment in General and Economic Environment in Particular, Economic Growth and Change Areas, Emerging Opportunities in Various Sectors including Social Sector, Management Practice and Cultural Issues, The global Political Situation, The Global Competitive Environment and the internal scene in India, War Game. Module VI: Ethical Issues in Management Relationship among Various Stakeholders, Reasons for Conflict of Interests Among Stakeholders, Corporate Governance and Ethics. Why Unethical Decisions Leading to Conflicts are Taken, Power and Politics, Initiatives on Corporate Governance by the Governments.
Examination Scheme
References
Lt. Gen. Ahluwalia J.S., Editor,(1997), Total Quality Management, Tata McGraw Hill India. Bareus S.W. &Wilkinson J.W.,(1994), Management Consulting Services, McGraw Hill. Cadbury, Sir Adrian,(1987),Ethical Managers Make Their Own Rules,Harvard Business Review. Cogner, Jay A, David Finegold and Edward E Lawler III, (1998), Appraising Boardroom Performance. Harvard Business Review. Drucker, Peter F. Dutton (1992), Managing the Future: The 1990s and Beyond. Kumar Mangalam Birla Committee Report on Corporate Governance Legislation alone is not enough, Activating Adult Committees. Shareholder Friendly Steps - The Hindu, (1999). Parekh, Deepak S, (1999), The Real Meaning of Corporate Governance. Indian Management. Paine, Lynn Sharp, (1994), Managing Organizational Integrity. Harvard Business Review. Salmon W.J. (1993),Crises Preventions; How to Gear up Your Board. Harvard Business Review. Sodarn, Dr. Kailash,(1999), Transparency in Corporate Governance, Indian Management Vol. 38, No.10. Cadbury, Sir Adrian,(1990),The Company Chairman, Director Books, Simon Schuster International Group Crosby, Philips.(1990), Let us talk Quality, Penguin Publications.
Davenport S. Kimberly & Others. (1996) Focused Quality, John Wily Sons Inc. Eccles, R.G. and Crane, D.B.(1995),Doing Deals: Investment Banks at Work, McGraw Hill International.
ENTREPRENEURSHIP AND NEW VENTURES Course Code: MHR 402 Course Objectives
The course will help the students to acquaint with the special challenges of starting new ventures, introducing new product and service ideas.
Credit Units: 03
Course Contents
Module I: Concept of An Entrepreneur and Entrepreneurship The entrepreneurs role, task and personality, A typology of entrepreneurs: Defining survival and success, Entrepreneurship as a style of management, The entrepreneurial venture and the entrepreneurial organization Module II: Setting New Venture Making business Plan, Cost Benefit Analysis, Feasibility Analysis, Report Writing for business Module III: Choosing a Direction, Opportunity Recognition and Entry Strategies New product, Franchising, Sponsorship and Acquisition, The strategic window of opportunity: scanning, positioning and analyzing, Intellectual Property creation and protection. Module IV: Gaining Commitment Gathering the resources, the business plan as an entrepreneurial tool, Financial Projections and planning, Debt, venture capital and other forms of financing, Sources of external support, Developing entrepreneurial marketing: Competencies, networks and frameworks Module V: Closing the Window: Sustaining Competitiveness Maintaining competitive advantage, The changing role of the entrepreneur: mid career dilemmas, Harvesting Strategies versus Go for Growth.
Examination Scheme
References
Lynne Milgram - Managing Smart, Prentice Hall. Allen, Foster Entrepreneurship for Dummies, IDG Books Worldwide. Burton and Bragg Accounting and Finance for your Small Business, John Wiley and Sons, New York Cook Michelle & Cook Curtis - Competitive Intelligence, Kogan Page. Peter Krass Book on Entrepreneurs Wisdom, John Wiley. West Chris - Competitive Intelligence, Polgrave Publications.
MANAGING BUSINESS PROCESS OUTSOURCING Course Code: MHR 403 Course Objectives
The subject helps the student to understand the functioning of Business Process Outsourcing and its role in various sectors.
Credit Units: 03
Course Contents
Module I: Genesis of Business Process Outsourcing (BPO) Introduction - Origin of Outsourcing, Strategic Objectives of Outsourcing Porters model, Barneys VRIN model and Hamel and C K Prahalads Inside-Out Corporate Strategy Model ,BPO what and why, Concept, Scope of Outsourcing Activities, Significance and Challenges/ Barriers in Outsourcing, Sourcing Terminologies Module II: Model based on Business Process Outsourcing Different Models and Application- Transactional, Niche and Comprehensive Types of Functioning- On-shoring, Near- Shoring and Off-Shoring- Why, When and How? Advantages and Disadvantages. Type of BPO Participants Third-Party BPO Providers, Shared Service BPO providers and Software Companies providing BPO services Module III: BPO in the Indian Context Outsourcing History of India, Why Outsource to India? India as a preferred destination and size of the industry Glimpse on Statistics, Identifying the various Business Opportunities in BPO, Career Opportunities in Indian BPO Industry, Challenges for the Indian Industry Module IV: Future Challenges Opportunities and Strategies Outsourcing in India -A SWOT Analysis, Prospects/ Business Opportunities for India in BPO. Sourcing Strategies- How to Develop a Sourcing Strategy, Guidelines for choosing Outsourcing Partners. Module V: Business Process Outsourcing in Various Sectors Indian Manufacturing Sector, Automobile Sector, Financial and Accounting Sector, Insurance Sector, Healthcare Sector, Human Resource Management and Development in Business Process Outsourcing, Media and Entertainment Sector, Retail sector, IT Outsourcing, Legal Process Outsourcing
Examination Scheme
References
Alpesh Patel and Hemendra Aran (2005). Outsourcing Success: The Business Imperative. Tata McGraw Hill Sople Vinod V. (2009). Business Process Outsourcing, A Supply Chain of Expertises, Printice Hall India Sarika Kulkarni (2006). Business Process Outsourcing. Jaico Publishing House. Linder Jane C. (2004). Outsourcing for Radical Change, American Management Association. Schiederjans J. Marc, Schiederjans M Ashlyn . , Schiederjans G. Dara (2005). Outsourcing and Insourcing in an international context, Printice Hall India
MANAGERIAL COUNSELLING Course Code: MHR 404 Course Objectives

To understand the concept and process so as to develop the professional counseling skills among the students.
Credit Units: 03
Course Contents
Module I: Introduction Self-Development of Managers as Counselors, Barefoot Counseling, Assertiveness and Interpersonal Skills for Counselors, Counseling Relationship. Module II: Approaches to Counseling Development of Counseling Skill, Introduction to the Important Schools of Counseling, Psychoanalytic Foundations, Transactional Analysis, Gestalt Therapy, Rational Emotive Therapy, Person-Centered Approach to Counseling, An Integrated Model, Essentials of Skills, Nonverbal Clues. Module III: Counseling Process Counseling Interventions in Organizations, Empathy, Listening and Responding, Effective Feedback. Module IV: Counseling at Work Performance Counseling, Counseling in Problem Situations, Interpersonal Conflicts, Midlife Blues, Integration and Action Plan.
Examination Scheme
References
Welfel E.R. and Patterson Lewis E (2007), The Counselling Process, Thomson Singh Kavita (2010), Counselling Skills for Managers, Prentice Hall India Rao. S.N (2010), Counselling and Guidance, Tata McGraw Hill Felthman C. and Dryden W (2010), Brief Counselling- A Practical Integrative Approach, Tata McGraw Hill
GLOBAL HUMAN RESOURCE MANAGEMENT Course Code: MHR 405 Course Objectives
The main objective of this course is to inculcate deep understanding of International Human Resources and to explore the dynamics of global business development. It also aims at preparing students about examining significant business opportunities and maximization of returns with understanding of cross cultural management, as primary causes of failure in multinational ventures stem from lack of understanding of the essentials differences in managing human Resources, at all levels in foreign environment.
Credit Units: 03
Course Contents
Module I: Internationalization Evolution of International Business, Stages of internationalization, Modes of entering International business Relationship between International Strategy and SIHRM- International Human Resource Management Major Economies and their HRM practices, Competencies for Global Manager Module II: Organisation Structure, International HRP, Recruitment and Selection Organisation Structure and HRM, Global Human Resource Planning, Issues in Supply of International Human Resources, Recruitment and Selection Module III: International Compensation Management Complexities, Objectives of International Compensation Management, Component and Structure of International Compensation Package, Executive Rewards and Compensation, Approaches to International Compensation Management Module IV: Human Resource Professional Molester Navigation Context for International Perfect Management, Framework for Performance Management, Re-partriation, CrossCultural issues across all continents Module V: Understanding Cross Culture: Issues & Perspectives Understanding Culture, Introduction, Key Concepts, Determinants of Cultural Identity, Frameworks for Mapping the Culture, Geert Hoefstede, Clyde Cluckhohn, TE Hall, Fons Trompenaars Studies of National Culture, Managing Workforce Diversity, Adjusting to the New Culture
Examination Scheme
References
Bhatia S.K. (2005), International Human Resource Management, Deep & Deep Publications Evans Paul, Vladimir Pucik, Jean-Louis Barsoux (2010), The Global Challenge Frameworks for International Human Resource Management, Mc Graw Hill Aswathappa K, Dash Sadhna (2008), International Human Resource Management:Text &Cases, Tata McGraw Hill Rao PL,(2008), International Human Resource Management,Excel Books
ORGANIZATION DESIGN & STRUCTURAL PROCESSES Course Code: MHR 406 Course Objectives
To develop an understanding of the nature, functioning and design of organization as social collectives and to develop theoretical & practical insights & problem solving capabilities for effectively managing the organizational processes. This course aims to provide a comprehensive perspective on new emergent organizational forms by discussing them in the context of environment, systems & processes.
Credit Units: 03
Course Contents
Module I: Overview of Organizations Defining Organizations, Types of Organizations, Determinants of Organization Design, Parameters of Organization Design, Definition of Organizational Structure, Complexity, Formalization and Centralization Module II: Organization & Environment Organizational Environment, Specific and General Environment, Sources of Uncertainty in Organizational Environment, Hyper-Turbulence; Networks and Business Eco-Systems; Technological Discontinuities; Paradigm Shift Module III: Types of Organization Organization Design, Approaches to Organizational Design, Basic Challenges of Organizational Design, Organizational Design for Different Excellences, New Design Option Module IV: Organizational Effectiveness Organizational Effectiveness- Definition, Importance and Approaches to Organizational Effectiveness - The Goal Attainment Approach, The System Approach, The Strategic Approach. Module V: Emerging Organizational Forms Organizations as Networks/ Clusters; Self Organizing Systems; Designing for Innovation and Change.
Examination Scheme
References
Hall, R. H. (2002), Organizations: Structures, Processes and Outcomes,Prentice Hall India Robbins Stephens (2009), Organization Structure, Design and Applications, Pearson Education Ackoff, R.L. (1999), Recreating the Corporation: A Design of Organization for the 21 st century. Oxford University Press. Banner, D.K. & Gague, T.E. (1995), Designing Effective Organizations, Sage Publications.
BUSINESS COMMUNICATION - IV Course Code: MHR 442 Course Objectives

The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and offers cultural communication challenges. This course is designed to inculcate transcultural communication skills among the young Amitians.
Credit Units: 01
Course Contents
Module I: Importance of Culture in Communication Principles of effective cross cultural communication Developing Communication Competence Module II: Barriers to Effective Communication Sender, Receiver and Situation related barriers Measures to overcome the barriers Listening skills Module III: Cross Cultural Communication Characteristics of culture Social differences Contextual differences Nonverbal differences Ethnocentrism
Examination Scheme
References
Business Communication, Raman Prakash, Oxford Business Communication for Managers: An Advanced Approach, Penrose, Thomson Understanding Human Communication,(9/e), Adler R Oxford
BEHAVIOURAL SCIENCE - IV Course Code: MHR 443 Course Objectives

This course aims at imparting an understanding of: Build and leverage your professional reputation Maintain focus in pressure situations Make a balanced choice between professional and personal commitments
Credit Units: 01
Course Contents
Module I: Individual, Society and Nation Individual Differences and Dimensions of Personality Socialization Process Relating to the Nation: Values, Culture, Religion Sense of pride and Patriotism Managing Diversity Module II: Components of Excellence Personal Excellence: Identifying long-term choices and goals Uncovering the talent, strength & style Analyzing choke points in your personal processes by analysis in area of placements, events, seminars, conference, extracurricular activities, projects etc. Developing professional power: Goal-setting, time management, handling criticism, interruptions and time wasters Module III: Career Planning Knowing ones Interest and Aptitude Identifying available Resources Setting goals to maintain focus: Developing Positive attributes in personality Self-reliance and Employability skills Module IV: Stress Management for Healthy Living Meaning and Nature of Stress Stages of stress Causes and Consequences of stress: Personal, Organizational and Environmental Personal Styles and strategies of coping Module V: Professional Success Building independence & interdependence Reducing resistance to change Continued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.) Module VI: End-of-Semester Appraisal Viva based on personal journal Assessment of Behavioural change as a result of training Exit Level Rating by Self and Observer
References
J William Pfeiffer (ed.) (1996), Theories and Models in Applied Behavioural Science, Vol 2, Group; Pfeiffer & Company Smither Robert D. (1994), The Psychology of Work and Human Performance,Harper Collins College Publishers Raman, A.T. (2003), Knowledge Management: A Resource Book. Excel Books. Kamalavijayan, D. (2005), Information and Knowledge Management, Macmillan India
FRENCH - IV Course Code: MHR 444 Course Objectives

To strengthen the language of the students with both oral and written To provide the students with the know-how to master the tenses present, past and future to express emotion to accomplish simple tasks of day-to-day programmes to prepare rsum
Credit Units: 02
Course Contents
Unit 7: pp. 106 Rdiger un rsum (Cf. Campus 2 P.6, Franais.Com, Intermdiaire- p.98) Passer un entretien dembauche. Franais.Com, Intermdiaire p.100 Contenu lexical: Unit 7: Tranches de vie 1. voquer un souvenir 2. raconter une histoire 3. rapporter des vnements marquants dune vie professionnelle 4. expliquer une situation de stress, donner son avis 5. faire des projets Contenu grammatical: 1. formation de limparfait, chaque/chacun 2. emploi du pass compos et de limparfait 3. relatifs qui, que, o, mise en relief, indicateurs de temps: depuis, il y a, pendant, pour, en 4. pronom en de quantit, propositions compltives: je pense que, je crois que 5. futur simple, pronom y
Examination Scheme
References
GERMAN - IV Course Code: MHR 445 Course Objectives

To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany. Introduction to Advanced Grammar Language and Professional Jargon
Credit Units: 02
Course Contents
Module I: Present Perfect Tense Present perfect tense, usage and applicability Usage of this tense to indicate near past Universal applicability of this tense in German Module II: Letter Writing To acquaint the students with the form of writing informal letters. Module III: Interchanging Prepositions Usage of prepositions with both accusative and dative cases Usage of verbs fixed with prepositions Emphasizing on the action and position factor Module IV: Past Tense Introduction to simple past tense Learning the verb forms in past tense Making a list of all verbs in the past tense and the participle forms Module V: Reading a Fairy Tale Comprehension and narration Rotkppchen Froschprinzessin Die Fremdsprache Module VI: Genitive Case Genitive case Explain the concept of possession in genitive Mentioning the structure of weak nouns Module VII: Genitive Prepositions Discuss the genitive propositions and their usage: (whrend, wegen, statt, trotz) Module VIII: Picture Description Firstly recognize the persons or things in the picture and identify the situation depicted in the picture; Secondly answer questions of general meaning in context to the picture and also talk about the personal experiences which come to your mind upon seeing the picture.
Examination Scheme
References
SPANISH - IV Course Code: MHR 446 Course Objectives

To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice modulations/intonations to handle everyday Spanish situations with ease.
Credit Units: 02
Course Contents
Module I Revision of earlier semester modules Introduction to Present Continuous Tense (Gerunds) Module II Translation with Present Continuous Tense Introduction to Gustar, Parecer, Apetecer, doler Module III Imperatives (positive and negative commands of regular verbs) Module IV Commercial/ business vocabulary Module V Simple conversation with help of texts and vocabulary En la recepcion del hotel En el restaurante En la agencia de viajes En la tienda/supermercado
Examination Scheme
References
Espaol Sin Fronteras (Nivel Elemental)
JAPANESE - IV Course Code: MHR 447 Course Objectives

To enable the students to comfortably interact using basic Japanese. Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of script) in this semester i.e. to be able to write all the foreign words in Japanese.
Credit Units: 02
Course Contents
Module I Comparison using adjectives, making requests Module II Seeking permission Module III Practice of conversations on: Visiting people, Party, Meetings, After work, At a ticket vending machine etc Module IV Essays, writing formal letters
Learning Outcome
Students can speak the language describing above-mentioned topics.

Handouts, audio-aids, and self-do assignments, role-plays. Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized in the capital from time to time.
Examination Scheme
References
CHINESE IV Course Code: MHR 448 Course Objectives

How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast majority of which were rare accumulated characters over the centuries. An educate person in China can probably recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.
Credit Units: 02
Course Contents
Module I Dialogue Practice ;Observe picture and answer the question;Pronunciation and intonation;Character writing and stroke order;Electronic items Module II Traveling The Scenery is very beautiful Weather and climate Grammar question with bu shi . Ma? The construction yao le (Used to indicate that an action is going to take place) Time words yiqian, yiwai (Before and after). The adverb geng. Module III Going to a friend house for a visit meeting his family and talking about their customs. Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription. Aspect particle guo shows that an action has happened some time in the past. Progressive aspect of an actin zhengzai Also the use if zhe with it. To welcome someone and to see off someone . I cant go the airport to see you off etc. Module IV Shipment. Is this the place to checking luggage? Basic dialogue on Where do u work? Basic dialogue on This is my address Basic dialogue on I understand Chinese Basic dialogue on What job do u do? Basic dialogue on What time is it now? Module V Basic dialogue on What day (date) is it today? Basic dialogue on What is the weather like here. Basic dialogue on Do u like Chinese food? Basic dialogue on I am planning to go to China.
Examination Scheme
References
Elementary Chinese Reader, Part-2 Lesson 31-38
DISSERTATION Course Code:MHR 455 Credit Units: 09
The aim of the dissertation is to provide you with an opportunity to further your intellectual and personal development in your chosen field by undertaking a significant practical unit of activity, having an educational value at a level commensurate with the award of your degree The dissertation can be defined as a scholarly inquiry into a problem or issues, involving a systematic approach to gathering and analysis of information / data, leading to production of a structured report. Selecting the Dissertation Topic It is usual to give you some discretion in the choice of topic for the dissertation and the approach to be adopted. You will need to ensure that your dissertation is related to your field of specialization. Deciding this is often the most difficult part of the dissertation process, and perhaps, you have been thinking of a topic for some time. It is important to distinguish here between dissertation topic and dissertation title. The topic is the specific area that you wish to investigate. The title may not be decided until the dissertation has been written so as to reflect its content properly. Few restrictions are placed on the choice of the topic. Normally we would expect it to be: relevant to business, defined broadly; related to one or more of the subjects or areas of study within the core program and specialisation stream; clearly focused so as to facilitate an in-depth approach, subject to the availability of adequate sources of information and to your own knowledge; of value and interest to you and your personal and professional development. Planning the Dissertation This will entail following: Selecting a topic for investigation. Establishing the precise focus of your study by deciding on the aims and objectives of the dissertation, or formulating questions to be investigated. Consider very carefully what is worth investigating and its feasibility. Drawing up initial dissertation outlines considering the aims and objectives of the dissertation. Workout various stages of dissertation Devising a timetable to ensure that all stages of dissertation are completed in time. The timetable should include writing of the dissertation and regular meetings with your dissertation guide. The Dissertation plan or outline It is recommended that you should have a dissertation plan to guide you right from the outset. Essentially, the dissertation plan is an outline of what you intend to do, chapter wise and therefore should reflect the aims and objectives of your dissertation. There are several reasons for having a dissertation plan It provides a focus to your thoughts. It provides your faculty-guide with an opportunity, at an early stage of your work, to make constructive comments and help guide the direction of your research. The writing of a plan is the first formal stage of the writing process, and therefore helps build up your confidence. In many ways, the plan encourages you to come to terms with the reading, thinking and writing in a systematic and integrated way, with plenty of time left for changes. Finally, the dissertation plan generally provides a revision point in the development of your dissertation report in order to allow appropriate changes in the scope and even direction of your work as it progresses. Keeping records This includes the following: Making a note of everything you read; including those discarded. Ensuring that when recording sources, authors name and initials, date of publication, title, place of publication and publisher are included. (You may consider starting a card index or database from the outset). Making an accurate note of all quotations at the time you read them. Make clear what is a direct a direct quotation and what is your paraphrase.
Dissertation format All students must follow the following rules in submitting their dissertation. Front page should provide title, author, Name of degree/diploma and the date of submission. Second page should be the table of contents giving page references for each chapter and section. The next page should be the table of appendices, graphs and tables giving titles and page references. Next to follow should be a synopsis or abstract of the dissertation (approximately 500 words) titled: Executive Summary Next is the acknowledgements. Chapter I should be a general introduction, giving the background to the dissertation, the objectives of the dissertation, the rationale for the dissertation, the plan, methodological issues and problems. The limitations of the dissertation should also be hinted in this chapter. Other chapters will constitute the body of the dissertation. The number of chapters and their sequence will usually vary depending on, among others, on a critical review of the previous relevant work relating to your major findings, a discussion of their implications, and conclusions, possibly with a suggestion of the direction of future research on the area. After this concluding chapter, you should give a list of all the references you have used. These should be cross - references with your text. For articles from journals, the following details are required e.g. Draper P and Pandyal K. 1991, The Investment Trust Discount Revisited, Journal of Business Finance and Accounting, Vol18, No6, Nov, pp 791-832. For books, the following details are required: Levi, M. 1996, International Financial Management, Prentice Hall, New York, 3rd Ed, 1996 Finally, you should give any appendices. These should only include relevant statistical data or material that cannot be fitted into the above categories.
The Layout Guidelines for the Dissertation A4 size Paper Font: Arial (10 points) or Times New Roman (12 points) Line spacing: 1.5 Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm
Guidelines for the Assessment of the Dissertation

While evaluating the dissertation, faculty guide will consider the following aspects: 1. Has the student made a clear statement of the objective or objective(s). 2. If there is more than one objective, do these constitute parts of a whole? 3. Has the student developed an appropriate analytical framework for addressing the problem at hand. 4. Is this based on up-to-date developments in the topic area? 5. Has the student collected information / data suitable to the frameworks? 6. Are the techniques employed by the student to analyse the data / information appropriate and relevant? 7. Has the student succeeded in drawing conclusion form the analysis? 8. Do the conclusions relate well to the objectives of the project? 9. Has the student been regular in his work? 10. Layout of the written report.
Examination Scheme:
Contents & Layout of the Report Conceptual Framework Objectives & Methodology Implications & Conclusions Viva/ Presentations TOTAL 30 10 15 15 30 100

Syllabus MBA HR - 2012-14

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Master of Business Administration

(MBA-Human Resource) [Two - Year Full Time Programme]

Programme Structure, Curriculum and Scheme of Examination 2012

AMITY UNIVERSITY UTTAR PRADESH

Amity University aims to achieve academic excellence by providing multi-faceted education

Curriculum & Scheme of Examination

ACCOUNTING FOR MANAGEMENT Course Code: MHR 102 Course Objectives

ECONOMIC ANALYSIS Course Code: MHR 103 Course Objectives

Components Weightage (%)

QUANTITATIVE TECHNIQUES IN MANAGEMENT Course Code: MHR 105 Credit units: 04

NEURO LINGUISTIC PROGRAMMING Course Code: MHR 106 Course Objectives

PSYCHOLOGY AT WORK PLACE Course Code: MHR 107 Course Objectives

MARKETING MANAGEMENT Course Code: MHR 108 Course Objectives

BUSINESS COMMUNICATION I Course Code: MHR 142 Course Objectives

CAF Communication Assessment File GD Group Discussion GP Group Presentation

BEHAVIOURAL SCIENCE I Course Code: MHR 143 Course Objectives

Goleman, Daniel (1998),Working with E.I.,Bantam Books.

FRENCH - I Course Code: MHR 144 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

GERMAN - I Course Code: MHR 145 Course Objectives

C Project + Presentation I Interaction/Conversation Practice

SPANISH I Course Code: MHR 146 Course Objectives

C Project + Presentation I Interaction/Conversation Practice

JAPANESE - I Course Code: MHR 147 Course Objectives

Methods of Private study /Self help

C Project + Presentation I Interaction/Conversation Practice

CHINESE I Course Code: MHR 148 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

MARKETING RESEARCH Course Code: MHR 202 Course Objectives

FINANCIAL MANAGEMENT Course Code: MHR 203 Course Objectives

HUMAN RESOURCE MANAGEMENT Course Code: MHR 204 Course Objectives

OPERATIONS MANAGEMENT Course Code: MHR 205 Course Objectives

KNOWLEDGE MANAGEMENT Course Code: MHR 208 Credit Units: 03

Non Credit Course

BUSINESS COMMUNICATION II Course Code: MHR 242 Course Objectives

CAF Communication Assessment File GD Group Discussion GP Group Presentation

BEHAVIOURAL SCIENCE - II Course Code: MHR 243 Course Objectives

FRENCH - II Course Code: MHR 244 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

GERMAN II Course Code: MHR 245 Course Objectives

C Project + Presentation I Interaction/Conversation Practice

SPANISH II Course Code: MHR 246 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

JAPANESE - II Course Code: MHR 247 Course Objectives

Methods of Private study/ Self help

C Project + Presentation I Interaction/Conversation Practice

CHINESE II Course Code: MHR 248 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

MANAGING EXCELLENCE Course Code: MHR 302 Course Objectives

Non Credit Course

STRATEGIC HUMAN RESOURCE MANAGEMENT

Course Code: MHR 305

MEASUREMENT IN HUMAN RESOURCE Course Code: MHR 308 Course Objectives

PSYCHOLOGICAL TESTING Course Code: MHR 310 Course Objectives

BUSINESS COMMUNICATION III Course Code: MHR 342 Course Objectives

CAF Communication Assessment File GD Group Discussion GP Group Presentation

BEHAVIOURAL SCIENCE - III Course Code: MHR 343 Course Objectives

FRENCH - III Course Code: MHR 344 Course Objectives

C Project +Presentation I Interaction/Conversation Practice

GERMAN - III Course Code: MHR 345 Course Objectives

C Project + Presentation I Interaction/Conversation Practice

SPANISH III Course Code: MHR 346 Course Objectives

C Project + Presentation I Interaction/Conversation Practice