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姝 Academy of Management Learning & Education, 2006, Vol. 5, No. 1, 113–122.

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It’s Called Andragogy


STEPHEN PAUL FORREST III
Hertford College, University of Oxford

TIM O. PETERSON
Texas A&M University

Despite radical changes in teaching assumptions, management educators have continued


to use the archaic term pedagogy to describe their work. The word pedagogy refers
specifically to children and assumptions for teaching children. Thus, pedagogy does not
encompass the needs of adults common in management classrooms today. To ensure
congruence with the emerging management teaching methods, we advocate adoption of
the term andragogy. Such a word focuses on the adult learner and creation of an
independent, adaptable individual. Underpinning andragogy are four assumptions
regarding learning: a self-directing self-concept; use of experience; a readiness to learn;
and a performance-centered orientation to learning. Management educators already use
techniques that take advantage of these andragogical assumptions. Adoption of the term
andragogy would align the philosophy of management educators with the current
dynamic instructional strategies already in use.
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Change is afoot in management education. Old does not seem to fit within the context of an article
models of a management professor lecturing from examining management learning choices.
the front of a classroom no longer meet the needs The authors of the inaugural article advocated
of the ever-shifting world. As business structures incorporating student feelings and interests in the
become flatter, individuals within groups must be- learning process (Clair, MacLean, & Greenberg,
come more self-sufficient and better able to solve 2002). However, such goals totally contradict ped-
their own problems. The field of management ed- agogy’s thrust. Pedagogy is not learner-centered
ucation has responded to such changes with in- (Knowles, 1977). It focuses on the subject matter to
creasingly dynamic instructional strategies and be learned and what the instructor knows (Notting-
methods that seek to better prepare individuals for ham Andragogy Group, 1983). Pedagogy’s philoso-
the business world. phy ignores what students bring to the learning
Even with these dynamic changes, it is ironic experience in favor of predetermined course con-
that an article in the inaugural issue of the Acad- tent (Knowles, 1980). The neglect for the needs and
emy of Management Learning & Education promi- desires of the learner does not mesh with the new
nently featured the concepts of “pedagogy” and approaches surfacing in management education.
“pedagogical choices” (Clair, MacLean, & Green- However, fault for such word choice does not lie
berg, 2002). Pedagogy is an archaic term that the with the authors, nor is it limited to them. The
ancient Greeks utilized to describe the education article displays the symptoms of a greater problem
of children. Lackluster linguistics has required within the field of management education. Man-
stretching pedagogy so that the term encompasses agement education may have started a shift to a
all education. Despite this modern mutilation of more learner-centered approach, but using “peda-
meaning, the term pedagogy still retains its an- gogy” shows that the field’s mind-set still views
cient core assumptions about teaching children. students as dependent children rather than inde-
Yet, management education does not seek to work pendent adults. In fact, all issues of the Journal of
with children; it attempts to educate adults and Management Education have used the term “ped-
pre-adults. Thus, the child-oriented term pedagogy agogy” or “pedagogical.” While the subject-
centered, child-oriented term is used, most man-
agement education articles do not look at children.
We would like to thank Claudette M. Peterson for her thoughtful Instead the field of management education cur-
and insightful comments on earlier drafts of this manuscript. rently examines how teachers can incorporate stu-
113
114 Academy of Management Learning & Education March

dent contributions and actions into the learning players in the teaching–learning transaction. Man-
experience. Management educators have moved agement educators must focus on implementing
beyond the philosophy of pedagogy to a more andragogy and an andragogical mind-set in order
learner-centered outlook, but they still use the to be congruent with the field’s new educational
child-oriented term to describe their work. Al- direction.
though management education has made signifi-
cant changes in its philosophical approach and
instructional strategies, few educators understand In the current situation, the term
why the new methods are more effective than the pedagogy acts like a shackle holding
old. In this situation, the management educator management education to past notions of
understands that the educational technique works learning.
but does not understand why it works. Much like a
business that doesn’t understand why its business
model is effective, lack of comprehension stifles
WHAT IS ANDRAGOGY?
ingenuity and innovation.
At first blush, the word andragogy may seem sim-
ply like a modified version of pedagogy. Indeed,
Management education may have started they share the same root—gogy—a Greek word for
a shift to a more learner-centered leading. In modern times, this has been modified
approach, but using “pedagogy” shows to mean teaching, or instruction. However, similar-
that the field’s mind-set still views ities between the two terms end with a common
students as dependent children rather linguistic root. “Peda” translates as child, making
pedagogy the art and science of teaching children
than independent adults. (Simpson & Weiner, 1989). However, “andra” is a
form of the word adult. Thus, andragogy literally
Thus, the field exists as a paradox. On one hand, means the art and science of teaching adults. In
teachers yearn to find methods that incorporate the andragogical sense, adults are those individ-
students’ interests. This inclusion has occurred be- uals who have taken on adult roles in society,
cause management educators have responded to whether they are the 16-year-old mother or the
the calls to produce students who can apply what 87-year-old retiree. Darkenwald and Merriam
they know. Modern management requires the prac- (1982) posit that an adult is someone who has as-
tical implementation of skills learned, not regurgi- sumed the primary social role of worker, spouse, or
tation of principles. Without implementation parent and has left the principal social role of
knowledge, students cannot adapt to the ever- full-time student that children and adolescents
changing workplace. On the other hand, manage- hold. In simple terms, pedagogy is oriented to
ment education still uses the subject-centered, teaching children and their characteristics. By
child-oriented, and nondynamic term, pedagogy. comparison, andragogy is dedicated to teaching
Instead of preparing students to work on their own, humans who perform socially productive roles and
a pedagogical mind-set simply looks to fill empty, have assumed primary responsibility for their own
passive minds with the instructor’s knowledge. lives. Thus, while pedagogy focuses on issues of
Thus, a pedagogical way of viewing education di- children, the andragogical mind-set puts primacy
rectly counters the new management teaching on the issues of application of knowledge to real
methods which are focused on learning for appli- life.
cation and work in the adult world. The term andragogy dates back to 19th century
In the current situation, the term pedagogy acts Europe. In Germany, Alexander Kapp developed
like a shackle holding management education to the term to denote a changed view that adults
past notions of learning. Using pedagogy uncon- learned differently (Nottingham Andragogy Group,
sciously binds management educators to princi- 1983). The term fell into disuse until Eugen Rosen-
ples of learning developed for children. In the face back revived it in 1921 at a Frankfurt conference.
of such imprisonment, employers require, students By the 1960s educators and trainers widely used
yearn for, and instructors attempt to construct new the term in France, Yugoslavia, and Holland.
ways of helping future workers learn both the the- Contemporary use of the term developed from
ory and practicality of management. Liberation the works of Malcolm Knowles. Though first intro-
from the old notions might lie in a single word: duced in 1968, it came into widespread use in 1970
andragogy. Differing from pedagogy, the term an- with Knowles’ publishing of The Modern Practice
dragogy assumes that students are the principle of Adult Education: Andragogy Versus Pedagogy.
2006 Forrest III and Peterson 115

Knowles’ use of andragogy unified the adult edu- shows the link between philosophy and instruc-
cation field of study by providing a rallying point tional strategies.
and separating the adult education principles from When the term was introduced in the field of
those of children. adult education, andragogy solved the problem of
While accepted by many teachers, andragogy conflicted terms and methods. Similar to manage-
was refined based on criticism from other adult ment education, adult education faced a conflict of
educators. Knowles had stated that a teacher was learner-centered methods and the subject-centered
either pedagogical or andragogical (Knowles, assumptions defined by the term pedagogy. Meth-
1977). However, educators described situations ods may change but if the paradigm that the
where Knowles’ andragogy was used in pre-adult teacher works in does not shift, effective instruc-
populations with effectiveness. For this reason, tion is difficult. For example, use of a noncollabo-
Knowles (1980) revised the relationship between rative, multiple-choice test to assess interpersonal
the two terms in the 1980 edition of his book. In the skills is counterproductive as well as highly ironic.
new edition of The Modern Practice of Adult Edu- Implementation of instructional methods and the
cation, he defined the relationship as a spectrum teaching assumptions need to match. If manage-
ranging from the subject-centered pedagogy to the ment educators wish to use methods in a learner-
learner-centered andragogy. Table 1 shows the un- centered way, they need to have more than good
derlying assumptions for these two different phi- intentions; they need a learner-centered philo-
losophies. sophical outlook. The practice of an andragogical
Neither andragogy nor pedagogy is a teaching teaching approach recognizes and solves this
technique. Instead they are the philosophy that a problem by assembling a learner-centered para-
teacher looks to for guidance. Both philosophies digm congruent with learner-centered methods.
examine the foundational goals of teaching. By A pedagogical teaching paradigm is predicated
comparison, the term instructional strategy de- upon the concept of dependency. Students are as-
notes the methods whereby specific knowledge is sumed to know little. Thus, the instructors provide
conveyed within the philosophical framework. pupils with the necessary information. Students do
Thus, instructional strategies are neither pedagog- not know what they need to learn until the instruc-
ical nor andragogical; both philosophies can and tor provides them with the necessary information.
do use all strategies. However, the way pedagogy Pedagogy results in a pupil who is reliant on the
uses such strategies differs greatly from an andra- instructor. Such a philosophy is consistent with
gogical implementation. Thus, management edu- Palmer’s (1998) objectivist myth of finding the truth.
cators who move to andragogical teaching may By comparison, the andragogical teaching para-
find that they use many of their old instructional digm assumes the relationship between the
strategies in new and different ways. Changing teacher and the student is similar to that of trav-
from a pedagogical lecture to an andragogical lec- eler and guide (Knowles, 1977). The student knows
ture does not require writing new speaking notes, the destination and has prior experiences in trav-
but rather a new approach to when and how an eling. The teacher provides direction and allows
instructor should use the lecture method. Figure 1 students to make use of their experiences and seek

TABLE 1
Pedagogical Andragogical Learning Assumption
Pedagogy Andragogy

Self-Concept Learners are dependent on Learners are aware of themselves and their
external sources such as an needs and bring this knowledge to the
instructor to assess and educational activity.
provide their needs.
Learner’s Experience Learners bring little experience Learners bring a wealth of usable experience
to the educational activity and knowledge to the educational activity,
and thus experience is not thus experience is used in the learning
used in the learning process. process.
Readiness to Learn The need to know develops The need to know develops from an internal
from external forces; often an need to better address roles and
instructor mandating the responsibilities the learner faces.
learning process that should
take place.
Learning Orientation Subject or Teacher Centered Problem or Performance Centered
116 Academy of Management Learning & Education March

FIGURE 1
Philosophy and Instructional Strategies

new information. However, in andragogy, the in- 6. Adults are driven by intrinsic motivation to
structor would not be considered simply a con- learn.
veyer of information. They are mentors and guides
However, these last two assumptions have been
who help the students develop. For this reason,
accepted to varying degrees by educators and are
andragogy is considered a learner-centered edu-
often not included with the original core four. The
cational paradigm. The final goal of andragogy
teaching techniques used in management educa-
develops humans capable of adaptation, free in-
tion already display an understanding of andra-
quiry, and self-sufficiency. The instructor becomes
gogical assumptions, but the field as a whole has
less important to the personal learning of the stu-
yet to incorporate a true andragogical mind-set.
dent as the educational process continues. This
The omission of andragogy in favor of pedagogy
outlook is constant with Palmer’s (1998) community
hobbles the emerging learner-centered focus in
of truth.
management education.
Andragogy’s underpinnings exist in a set of as-
sumptions regarding the teaching–learning trans-
action. Knowles (1977) originally defined four such
ANDRAGOGICAL ASSUMPTIONS
assumptions:
Self-Directed Learners
1. Adults have a self-concept of a self-directing
personality; Unlike children, adult learners are not defined by
2. Adults bring a wealth of experience to the their roles as students but rather by the various
learning process; identities they must use to live their lives. For
3. Adults come to the learning process ready to
learn; and example, one of the first questions often asked of a
4. Adults are oriented toward immediate appli- child is “What grade are you in?” The inquiry spe-
cation of learned knowledge. cifically focuses on the year as a student. The foun-
dation for the question is the assumption in West-
Knowles (1984, 1989) later added two addition as-
ern society that children must be students. Adults
sumptions:
live with a different set of standards. Instead of
5. Adults need to know the reason for learning assuming that they are students, society sees an
something; adult as a worker, a provider, or a member of the
2006 Forrest III and Peterson 117

community. Thus, the first question for an adult cation between the instructor and the learner
often addresses the employment of the person or should flow freely. One idea to facilitate such a
familial makeup. process implements a student ombudsperson. This
Adults incorporate such an assumption into their student conveys suggestions of fellow students di-
self-concepts. The student or learner parts of their rectly to the teacher at an informal level (Herring &
identities are not primary. Instead, they are par- Mendleson, 1999). Such a relation rests on a funda-
ents, spouses, or workers before they are students. mental respect between the students and the
Each identity requires at least a modicum of re- teacher. Communication regarding instructional
sponsibility. Thus, the myriad of diverse roles re- content and methods allows students to become
quires adults to become responsible, self-directing partners in the management education process
individuals. rather than passive receptors. The concept of in-
An adult learner may work as an employee, may creased communication between the learner and
shoulder parental responsibility, and may accept the instructor readies the students for work in the
the duties of a citizen. As adults voluntarily choose flatter organizational structures that are emerging
to enter the educational world, they do not leave in the world of business.
these other identities behind. Rather, they bring all In the andragogical model, such active students
of their personalities and the accompanying self- allow the teacher to help students develop as total
directing, self-concept with them into the class- humans. Such a total human concept transcends
room. Thus, as responsible individuals, adults nat- only conveying information. Traits such as leader-
urally seek to direct their own educational ship require more than knowledge of skills; they
experience. require characteristics such as conviction and will
Teachers who accept the andragogical assump- (Gallos, 1997). Teachers cannot teach conviction.
tions see such learner self-direction as valid and However, they can empower students to develop
natural. Andragogical educators respect the adult such characteristics. Such empowerment possibil-
learners they teach as individuals with a desire to ities develop from trust among partners in the ed-
personally direct learning. For example, allowing ucational endeavor (Eylon & Herman, 1999). Andra-
adult learners in a management class to pick their gogy fosters such trust and empowerment by
own readings based on the competence they want respecting the students’ abilities to direct their
to develop during the semester would be a good own lives and educational endeavors. Thus, the
example of self-directed learning. However, stu- andragogical classroom mirrors the world outside
dents are often wary of such an open teaching of the school where students must make basic eth-
philosophy. Adult learners have often faced years ical and moral choices that will impact themselves
of pedagogical schooling that has placed them in and the organizations in which they work.
dependant roles that would threaten an adult self- In addition to trust, an andragogical manage-
directing self-concept. These past experiences can ment teacher, like a good manager, attempts to
make adult learners wary of new educational ex- cultivate self-awareness in students. People who
periences (Kidd, 1959). Andragogically oriented understand themselves may more effectively help
teachers must overcome this challenge and show others. Similarly, good mangers need to under-
students that a self-directing persona is valid, ac- stand themselves in order to effectively help others
ceptable, and often needed in the learning process. (Caproni & Arias, 1997). However, development of
The andragogical assumption regarding the such self-awareness can only occur when the
self-directing self-concept has deep roots in man- teacher sees the students as having the ability to
agement education. The belief that students internalize the information, reflect on it, and make
should be considered partners in the educational changes within themselves. When management
process is one of the most prominent concepts in educators believe students can actively assess
the field (Bilimoria, 2000). Indeed, many manage- themselves, they may facilitate students’ aware-
ment teaching methods develop from this basic ness of their own strengths and shortcomings
assumption that students should have an active (Rivera, 1999).
role in the classroom. The emphasis on diverse roles that breed the
Management educators already claim that the self-awareness and self-assessment in students
nurturing of the learner’s self-direction through has not always been a high priority. Traditionally,
student partnerships in the education process educators often think of such roles as distinct and
should take as many forms as possible. Teachers separate from the learning process. Without a
can work with students in order to design a course, doubt, the organizational context and positions of
implement instructional strategies, and decide on a class and a workplace are different even if a
assessment methods. In such a system, communi- management class may mimic a management sit-
118 Academy of Management Learning & Education March

uation (Pitt & Simms, 1998). Being a student is not come a guide and mentor. Indeed, management
the same as being an employee. Customarily, ed- educators who begin to utilize an andragogical
ucators have overcome such differences by banish- outlook may find students demanding less recita-
ing the nonstudent identities from the classroom. tion of raw information and more knowledge
Rather than seeing such differences as an obsta- placed in the context of experience.
cle, the andragogical management educator will Congruent with the andragogical philosophy,
seek to incorporate such identities into class. One management educators recognize that students
way of accomplishing the integration places man- can use their experiences to further the educa-
agement students in the elementary schools in or- tional process. Indeed, various exercises have
der to teach business concepts to grade school been developed to utilize and extend what the
children (Falkenberg, Russell, & Ricker, 2000). By student already knows by way of experience (Neal,
teaching children, management students need to Schor, & Sabiers, 1998; Mello, 2000; Waddock, 1999).
distill basic ideas and make them understandable The attractiveness of using experience lies in the
to the very young. Thus, by assuming the role of ease with which students can tackle new informa-
both teacher and elder, management students tion. Instead of attempting to build something com-
must review their own knowledge and find what pletely new, teachers make connections between
information must be understood. Such a situation the new information and what students already
utilizes the status and roles of adult students in the know (Sankowsky, 1998). In a time organizations
educational process rather than avoiding them. demand quick adaptation, cultivating experiential
The technique also readies students for a world techniques gives students another method to cope
where, increasingly, the best leaders are found to with a dynamic world.
be teachers (Tichy, 1997). Additionally, teaching using experience can be
extremely effective in a classroom with a range of
ages. Shaw and Fisher (1999) remarked that 18- and
Experience
19-year-olds did not have the sufficient experien-
Andragogy is predicated on the belief that during tial knowledge to make practical application of
the span of living, humans accumulate experience. knowledge learned in a traditional lecture. How-
The collective experiences become an individual’s ever, teachers can facilitate learning in the pre-
identity and from that foundation, humans create adult students by having more experienced stu-
their self-image. Thus, in a very real way, adults dents tie together the theoretical and practical
are what they have done. From an andragogical (Brumagim, 1999). This technique also introduces
perspective, education builds on, examines, and future managers to the realities of dealing with
expands the base of experience. Students bring diverse groups, a commonality in the business
applicable knowledge and skills to the learning world.
process. They seek to fill the gaps of knowledge in Use of experience also facilitates the student’s
their experience base. role as an active participant. Researchers have
By comparison, pedagogy is predicated on stu- widely acknowledged that learning is enhanced
dents having a very limited amount of experience. when student experience is used in the classroom
This concept developed from children’s quantita- (Mallinger, 1998). Indeed, students who are active
tive lack of experience due to their age. Thus, ped- and feel their experience being utilized have a
agogy concentrates not on learning from experi- reason to be engaged in the learning process. They
ence, but instead on instituting an experience may stop being passive students and start to be-
base. come partners or clients in the management edu-
Because andragogical teachers assume learners cational experience (Bailey, 2000; Ferris, 2002).
have experiences, use of such experiential knowl- Management educators can enhance the use of
edge is necessary for the education process to be experience in the learning process by providing
effective. Experience becomes a textbook. Teach- situations that allow the students to reflect on oc-
ers strive to relate the content of the class to the currences. One method that integrates reflection
experiences of the learner, and thereby, make the on experience and the learning process in a formal
teaching relevant to the student. To not use such a educational setting occurs through role-play (Cu-
reservoir of experience would waste the learners’ pit & Isles, 1999). In this teaching method, students
potential expertise. Involving experience makes assume a role in a fictional setting in order to use
learners active participants in the education pro- their knowledge and skills (Cousins, 1999). The
cess. They no longer assume a passive role. Such classroom becomes a laboratory where prior expe-
an active student allows a teacher to further break riences and learned knowledge come together.
out of the role as conveyer of knowledge and be- Students can act, see the results of what they do,
2006 Forrest III and Peterson 119

reflect, revise their assumptions, and attempt fur- the need to make things relevant to their students.
ther implementation. As an additional bonus, the Without relevance, students feel little reason to
reflection process helps the more experienced stu- engage in the learning process. With relevance,
dents to see what they already know and where students become active, willing participants in
they need further information. their own education (Bilimoria, 1998a; Kolb, 1999;
Ryland, 1998). Teachers who attempt to find what is
important to their students will find learners who
Readiness to Learn
willingly participate (Barclay & York, 1996).
As previously mentioned, adults have a variety of In crafting programs relevant to students, man-
identities apart from being a student. Society has agement educators often seek issues analogous to
thrust the roles of citizen, parent, friend, worker, business situations. Because most students learn
and leader on to them. Each role has certain re- in order to more effectively work, they are ready to
quirements and responsibilities for the adult. From learn about concepts that they can immediately
the adult’s perspective, responding to the needs of apply in the workplace. It can be a challenge for an
these identities requires learning to become better instructor to develop ways of showing how theo-
prepared to fulfill the obligations. Thus, adults will retical ideas can be actively applied (Barbuto,
learn about concepts that have applicability to 2000). However, even activities that approximate
them. Conversely they will find little interest in real-life situations will help students; learners can
ideas that are not relevant to them. Life roles de- still use the precepts of an activity, even if they do
termine an adult’s readiness to learn. not directly apply to their situation (Egri, 1999).
For example, a single, childless adult may have In order to utilize the students’ readiness to
little reason to learn about care for infants. No learn, teachers need to create environments where
obvious reason exists for them to exert effort in student interests are free to surface. To accomplish
learning something that may or may not be appli- such atmospheres, the teacher may construct a
cable. However, if they are expecting to become a matrix of inquiry, where students’ concerns regard-
parent or caregiver for an infant, such knowledge ing what knowledge they need can be expressed
becomes relevant. The readiness to learn has with ease (French, 1997). One effective way of do-
changed, and the adult may want to find out about ing this is the role-play, where students can see in
the area of knowledge. Similarly a newly promoted a nonthreatening situation how concepts apply to
manager may have had little interest in learning them (Kern, 2000; Silver, Howard, & Clouse, 1999).
about giving performance feedback when holding Another method, mentoring, links students and
a nonmanagement position. However, such an in- professionals. This relationship enables students
dividual can be eager to learn such information to see how classroom learning applies in the busi-
because the knowledge has relevance once the ness world (Schlee, 2000). Through such a process,
individual is promoted to a management position. students can expand their topics of interest and
Thus, teachers of adults must be able to contex- thus the areas of intellectual exploration.
tualize issues that need to be learned. When no
immediate reason to learn a subject exists, teach-
Orientation to Learning
ers must demonstrate the importance of such infor-
mation. In addition, teachers using andragogical Closely related to readiness to learn is the orien-
approaches must be willing to modify class sched- tation to learning. From the andragogical point of
ules to incorporate issues the students find impor- view, adults learn because they need to address
tant. For example not to talk of crisis management issues in their lives. Thus, they enter the learning
in the wake of the terrorist attacks of September 11, process from a performance-centered or problem-
2001 would neglect heightened student interests. centered mind-set. They seek information immedi-
Such a discussion could demand a reordering of ately applicable to their life tasks. Such a perspec-
the scheduled teaching exercises. However, from tive differs greatly from the pedagogical
an andragogical perspective, the effort involved is assumptions. For children, learning is assumed to
the natural response to a teachable moment and prepare pupils for something in the future. The
promotes an unparalleled opportunity for learning. application of information is delayed. Thus, the
Management educators using the andragogical teaching is not to specific application but rather
approach see the unexpected not as an interfering only to impart raw knowledge.
problem but as an invaluable possibility. Conversely, teachers using andragogical meth-
Management education has addressed the con- ods must demonstrate the implementation of class-
cept of readiness to learn in different ways. For room precepts in a real-life situation. Teaching an
example, management educators have long seen economic principle is meaningless until students
120 Academy of Management Learning & Education March

understand how they can implement the concept should show how the concepts learned would help
on the job. Showing how to use what is being their students gain and retain employment (Lyon &
learned is as important as the actual process of Kirby, 2000). Such a concern by the teacher logi-
learning. cally flows from an andragogical focus on student
Most students in management want to use their concerns.
knowledge in the workplace. Thus, the orientation
to learning of most students tends toward concepts
IMPLEMENTATION
and activities that enhance understanding of the
workplace, its problems, and potential solutions. Current thought in management education meshes
Learning about the workplace mandates the well with the four principles of andragogy. The
teacher use nonclassroom occurrences to further ease of relations between the two areas speaks to
the educational process (Bilimoria, 1998a). Only by their similarities. Many management educators
incorporating the world outside the classroom can unconsciously work from an andragogical per-
students gain a realistic look at the business spective already. Such teachers recognize that stu-
world. Andragogical management educators see dents are able to control their own learning, bring
the issues confronting businesses outside of aca- a reservoir of experience to the class, learn be-
demia as integral to the learning inside their cause of their life situation, and want to immedi-
classroom. ately apply the material. In spite of such similari-
Many organizational and business problems ties, the leading edge of the management
have no single solution or correct answer. Some education field has continued to grope for a way to
issues exist that will never be resolved (Lewis & express this different approach to learning. Peda-
Dehler, 2000). Traditional pedagogy has sought to gogy has been the default choice even with its
avoid such nonresolution situations, because in child-centered baggage.
these the instructor, as a font of knowledge, no Much of what management education does on
longer has control over the classroom. However, an everyday basis could be properly typed andra-
like andragogy, management education tackles gogy. Management educators devote themselves
such issues with problemitization. In problemitiza- to the teaching of adults and pre-adults, not chil-
tion, a real issue is identified, the context that dren. The instructional strategies used work well
surrounds it is investigated, and possible out- because the students are adults.
comes are examined (Jabri, 1997). While welcome, The reasons to use andragogy transcend the
solutions are not necessary. Instead, the process of simple choice of the proper word. Instead, an un-
examination is emphasized. Thus, the unresolv- derstanding of andragogy explains why the learn-
able issue becomes the foundation for learning er-centered instructional strategies in a manage-
rather than an obstacle. The process may develop ment classroom work. The reason why role-play is
managers who can resist the debilitating effect of so effective in a management classroom stems
groupthink, which causes individuals within orga- from its use of experience and its ability to give
nizations to look at the same problem the same relevance to knowledge. Problem-based learning
way. works because it allows adults to be self-directed
One of the most effective ways of showing man- in defining the issue to be examined and to apply
agement students the challenges of the real world past experience to a specific problem. In a similar
is just-in-time teaching. In such a method, students fashion, service learning works because it allows
solve actual problems for businesses (Watson & adults to express their self-concept as citizens and
Temkin, 2000). The businesses define the issues providers to a real problem felt by the community.
and the students must deliver for the business With a sound philosophical base, effective teach-
much as they would for a client. Thus, just-in-time ing methods can be analyzed for why they work,
teaching brings the actual issues and problems not just if they work. Without such a theoretical
organizations face into the classroom and allows base, effectiveness of techniques can only be at-
students to address them. tributed to chance.
Another real-world issue that many manage- In addition, andragogy allows for management
ment students focus on is employability and get- educators to institute traditional methods in new
ting a job in the field. Traditionally, such career ways. For example, often the mere suggestion of
planning has been avoided by education and in- lecture will send students to sleep. However, if
stead left to a carrier services department. How- management educators approach a situation by
ever, because it is of central concern to manage- asking what the students need to know, lecture can
ment students, educators must address such be the best instructional strategy to use. If no stu-
potentially mundane issues. Indeed, teachers dents know how to create and analyze a mission
2006 Forrest III and Peterson 121

statement but understand its value to an organiza- topic) through the use of role playing. Journal of Manage-
ment Education, 23(2): 201–208.
tion, they will be more willing to listen to a lecture.
Management teachers centered on andragogical Cupit, R., & Isles, R. 1999. Using role-play to assess and enhance
approaches still use techniques such as lecture. the integration of learning in first year physiotherapy stu-
dents. Teaching and Learning News, 9(2). Retrieved August
However, the use of such strategies is based on 18, 2003, from http://www.tedi.uq.edu.au/ten/TEN_previous/
students’ desire to learn the information, not the TEN2_99/ten2_entry.HTML.
need of instructors to hear themselves talk. Darkenwald, G. G., & Merriam, S. B. 1982. Adult education:
Additionally, all teachers need to remember that Foundations of practice. New York, NY: Harper & Row.
andragogy is not the only philosophy for teaching.
Egri, C. P. 1999. The environmental round table role-play exer-
Indeed, many circumstances exist where it might cise: The dynamics of multistakeholder decision-making
be counterproductive. Freshman management stu- processes. Journal of Management Education, 23(1): 95–112.
dents may be babes in the academic woods, and Eylon, D., & Herman, S. 1999. Exploring empowerment: One
thus, a pedagogical philosophy is the best. How- method for the classroom. Journal of Management Educa-
ever, over the course of the collegiate career, the tion, 23(1): 80 –94.
student gains knowledge and experience, and ed- Falkenberg, L., Russell, R., & Ricker, L. 2000. Linking theory with
ucators gradually blend pedagogy into andragogy. practice: Undergraduate project management with school-
In the senior year, the student may indeed be age children. Journal of Management Education, 24(6): 745–
762.
ready to work in the andragogical system.
Such a system gives management education an- Ferris, W. P. 2002. Students as junior partners, professors as
other tool in its arsenal of teaching. It unifies the senior partners, the b-school as the firm: A new model for
collegiate business education. Academy of Management
concepts that management educators have worked Learning & Education, 1(2): 185–193.
with under a singular title. Indeed, many manage-
French, R. B. 1997. The teacher as container of anxiety: Psycho-
ment educators already practice andragogy with- analysis and the role of the teacher. Journal of Management
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Gallos, J. V. 1997. On creating leaders: A pedagogy of courage
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Herring, R. A., & Mendleson, J. L. 1999. Use of a student ombud-
sperson to enhance communication in university classes.
Journal of Management Education, 23(5): 574 –583.
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Stephen Paul Forrest III Tim Peterson (PhD, Texas


(EdD, Oklahoma State Uni- A&M University) is an asso-
versity) is a researcher at ciate professor at Texas
Hertford College, University A&M. His work focuses on
of Oxford. His inquiries cen- leadership, the scholarship
ter on the intellectual his- of teaching, and the applica-
tory of adult learning appli- tion of IT to organizations.
cations, of adult learning He has published in Perfor-
theory, and cultural trans- mance Improvement Quar-
formation in history. HIs cur- terly, Journal of Leadership
rent work focuses on cul- Studies, Journal of Manage-
tural change in the Island ment Education, and Journal
Scots of Antrim during the of Management Systems.
1590s.

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