Mission

ExploretheTweetDeck. IdentifytheclaimsofTweetDeckforChromeextension.Listoutimplicitandexplicitclaims. Thisclaimsmadearedocumentedandusedforclaimstesting.

*Contextoftesting
TweetDeckversion3.1.4isabouttobereleased. *Thetestersquestionthestakeholdertogathertheexpectationsandderivethecontextoftesting. Version:3.1.3ofTweetDeckextensionforGoogleChromehasbeenreleasedandusersareexperiencing problemswiththisversionandareexpectingfixesforthereportedissues.Themanagementwantstostudy theclaimsmadeexplicitlyandunderstandtheclaimswhichareimplicitlyprovidedbyusersviatheuser reviewsandthosemadewrtcompatibilityissues. Tobeginwith,welistouttheclaims(explicitandimplicit),forTweetDeckversion3.1.3.

Testers
1. 2. Jyothi Ravi

Time
90minutes

Coverage
Environment: TweetDeckextension3.1.3(5thJuly2013update) Chrome28.0.1500.72m WindowsXPSP2 Windows8

Coverage: FunctionalityClaims UIandUsabilityClaims BrowserandExtensionCompatibilityClaims

SessionNotes:
1.TweetDeckisasocialmediadashboardapplicationformanagementofTwitteraccounts. 2.TweetDeckinterfaceswithTwitterAPItoallowuserstosendandreceivetweetsandviewprofiles. 3,AnextensionofTweetDeckisavailableforChrome.Theextensioncanascessusersdataon tweetdeck.comandtwitter.com 4.TweetDeckextensionforChromedetectsthephysicallocationofuser.

5.TweetDeck,canaccessthetabsandbrowsingactivity. 6.LooksliketheGUIandinterfacesarechangedrecently.TweetDeckclaimsmadeforUIchanges: NewrequestsandnumberofrequestsmadeareavailableincurrentversionsExplicitClaims. ImprovedlooksoastoimprovetheusabilityExplicitClaims. NewsetoffunctionalitiesareaddedExplicitClaims ThisversionofTweetDeckprovideslighterandsimplerdesign.ExplicitClaims. Note:notsurewhatsimplerandlightermean.OnOneOS,itwasnoticedthatthe TweetDeckextensionforChromeisnotloading. Usabilityimprovementisveryprominenttoareascolumnreorderingandeasiernavigation. TheNavigationoptiononthelefthandsideareclaimedtobemoreeffectivenowthanearlierin termsofusage. Multiplecolumnsnowcanbeadded/moved/deletedeasily.Aswellthecolumnsnowhavescroll barsandtheusercanviewandinteractwiththeotheraddedcolumns,irrespectiveofthescreen sizeExplicitClaim ColumnreorderingisachievedbydraggingthesameontheLHSNavigationlistExplicitClaim ExpandedsidebarisinformativeandblockstheviewofthefirstcolumnExplicitClaim ValuePropositionClaim: TweetDeckmakesiteasierforpublishers,marketersandpoweruserstotracktherealtime conversationstheycareabout.Itbringsmoreflexibilityandinsighttopowerusersthrougha customizablelayoutthatletstheuserkeepupwiththepeopleandtopicsthatmattermost. Andtheusercanjointheconversationbytweeting,sharingphotosandlinkstonews stories,andmore. Notifications:

ChromeextensionshasstoppedHTMLnotification.(ExtensionandBrowsercompatibility) TweetDeck,havetohandlethiseitherbytextnotificationorbetternotificationfor contextImplicitClaim. TweetDecktoannouncedtheworkaroundofpopupnotification.Workaroundisto disabletherichnotificationsinchrome://flags.ImplicitClaimexpectedbyuser needstobeachievedbyTweetDeckasamessageoranupdate.

Incognito: TweetDeckshouldbeusableandallfeaturestobeavailableinIncognitomode.Implicit Claim

Support supportingtheusersonSocialMedia,CallandMails.ImplicitClaimofbusinessvalue proposition.

Events AllfunctionaleventtriggersofuserpossibleinTwittertobeavailableinTweetDeck ImplicitClaimidentifiedbyuser. ScrollupanddownpositiontoberetainedImplicitclaimidentifiedbyuser. AudionotificationImplicitclaimidentifiedbyuserfromconsistencyandexperiencewith othersoftwareproduct. AccountsameexistingaccountoftwittershouldbesupportedonTweetDeckImplicit claimidentifiedbyuser. MonitoringandFollowingActivityShouldbeeasilyfollowableforahashtagortopic. Implicitclaimidentifiedbyuser. MemoryandloadingBlankpagemustnotbedisplayed. Implicitclaimidentifiedbyuser. chrome://memory
Memory:Shared
6336 Extension TweetDeck TweetDeck (user)onTheTweetedTimes 61368k

Private TotalVirtual:PrivateMapped
33660k 95028k 97280k 16140k

TimeTimetakentopublishtheupdateshouldbesameasinTwitter.comwithsameuser experienceImplicitclaimidentifiedbyuser. SearchList,Bookmarks,FavoriteToberetainedandshownonTweetDeckextension whichareonTwitter.comImplicitclaimidentfiedbyuser.

PossibleareasofClaimsfailure: I. ThenavigationtoAddTwitteraccountclaimedcontainsthebelowpath: ToaddaTwitteraccounttoTweetDeck:Clickthesettingsicon(lookslikeagear)inthenavigation barandselectSettings. HerethenavigationisfromAB ButthenamesalongthepathareAAasseenbelow. SettingsSettings

AftertheuserlandsintheSettingswindow. Claimsmadeisasfollows:ClickonAddTwitterAccount. BydefaulttheuserisnotlandedinAccountstab.ThedefaulttabisGeneral. ThenavigationcouldbetabtoAccountsandClickonAddTwitteraccount.

II. OntheL.H.SoftheTweetDeckinthenavigationbar,theAddColumnfeatureisusedtoadd columns,butfailstoidentifythealreadyaddedcolumns.Redundantcolumnscanbeadded.

III. TheoriginalsizeoftheCreateListwindowcanbeseenbelow,thiswindowcanberesized. TheplacementofSavebuttonisatthefarendofthescreen.Thiscanberelocated.

IV.

ThereisnodifferencebetweenMentionsand@Me.

Conclusion:
WehaveworkedinidentifyingtheclaimsmadefornewUIandUX.Alongwiththeseweidentified thepossibleareasoffailureandmadeastudyofimplicitclaimsseenbyuserbyreadinguponthe userreviews.Userreviewsaretheplacetogofortoobtainclaims/features.Readmorehere. https://chrome.google.com/webstore/detail/tweetdeck/hbdpomandigafcibbmofojjchbcdagbl/reviews https://twitter.com/privacy Wehaveherecollatedtheclaimsforthecontextoftestingandthesetmission.Itcanfurtherbe detailedandexploredinthenexttimeboxedsession. Theseidentifiedclaims(explicitandimplicit)canbeusedtoproceedwithclaimstestingforthe sameapp.