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Mission

ExploretheTweetDeck.

IdentifytheclaimsofTweetDeckforChromeextension.Listoutimplicitandexplicitclaims.

Thisclaimsmadearedocumentedandusedforclaimstesting.

*Contextoftesting

TweetDeckversion3.1.4isabouttobereleased.

*Thetestersquestionthestakeholdertogathertheexpectationsandderivethecontextoftesting.

Version:3.1.3ofTweetDeckextensionforGoogleChromehasbeenreleasedandusersareexperiencing

problemswiththisversionandareexpectingfixesforthereportedissues.Themanagementwantstostudy

theclaimsmadeexplicitlyandunderstandtheclaimswhichareimplicitlyprovidedbyusersviatheuser

reviewsandthosemadewrtcompatibilityissues.

Tobeginwith,welistouttheclaims(explicitandimplicit),forTweetDeckversion3.1.3.

Testers

1. Jyothi

2. Ravi

Time

90minutes

Coverage

Environment:

● TweetDeckextension3.1.3(5thJuly2013update)

● Chrome28.0.1500.72m

● WindowsXPSP2

● Windows8

Coverage:

● FunctionalityClaims

● UIandUsabilityClaims

● BrowserandExtensionCompatibilityClaims

SessionNotes:

1.TweetDeckisasocialmediadashboardapplicationformanagementofTwitteraccounts.

2.TweetDeckinterfaceswithTwitterAPItoallowuserstosendandreceivetweetsandviewprofiles.

3,AnextensionofTweetDeckisavailableforChrome.Theextensioncanascessuser’sdataon

tweetdeck.comandtwitter.com

5.TweetDeck,canaccessthetabsandbrowsingactivity.

6.LooksliketheGUIandinterfacesarechangedrecently.TweetDeckclaimsmadeforUIchanges:

● Newrequestsandnumberofrequestsmadeareavailableincurrentversions­­ExplicitClaims.

● Improvedlooksoastoimprovetheusability­­ExplicitClaims.

● Newsetoffunctionalitiesareadded­­ExplicitClaims

● ThisversionofTweetDeckprovideslighterandsimplerdesign.ExplicitClaims.

○ Note:notsurewhatsimplerandlightermean.OnOneOS,itwasnoticedthatthe

TweetDeckextensionforChromeisnotloading.

● Usabilityimprovementisveryprominenttoareas­­columnreorderingandeasiernavigation.

● TheNavigationoptiononthelefthandsideareclaimedtobemoreeffectivenowthanearlierin

termsofusage.

● Multiplecolumnsnowcanbeadded/moved/deletedeasily.Aswellthecolumnsnowhavescroll

barsandtheusercanviewandinteractwiththeotheraddedcolumns,irrespectiveofthescreen

size­­ExplicitClaim

● ColumnreorderingisachievedbydraggingthesameontheLHSNavigationlist­­ExplicitClaim

● Expandedsidebarisinformativeandblockstheviewofthefirstcolumn­­ExplicitClaim

ValuePropositionClaim:

TweetDeckmakesiteasierforpublishers,marketersandpoweruserstotrackthereal­time

conversationstheycareabout.Itbringsmoreflexibilityandinsighttopowerusersthrougha

customizablelayoutthatletstheuserkeepupwiththepeopleandtopicsthatmattermost.

Andtheusercanjointheconversationbytweeting,sharingphotosandlinkstonews

 

stories,andmore.

 

Notifications:

○ ChromeextensionshasstoppedHTMLnotification.(ExtensionandBrowsercompatibility)

■ TweetDeck,havetohandlethiseitherbytextnotificationorbetternotificationfor

context­­ImplicitClaim.

■ TweetDecktoannouncedtheworkaroundofpopupnotification.Workaroundisto

disabletherichnotificationsinchrome://flags.­­ImplicitClaimexpectedbyuser

needstobeachievedbyTweetDeckasamessageoranupdate.

needstobeachievedbyTweetDeckasamessageoranupdate. Incognito: ○

Incognito:

○ TweetDeckshouldbeusableandallfeaturestobeavailableinIncognitomode.­­Implicit

Support

Claim

○ supportingtheusersonSocialMedia,CallandMails.­­ImplicitClaimofbusinessvalue

proposition.

Events

○ AllfunctionaleventtriggersofuserpossibleinTwittertobeavailableinTweetDeck­­ ImplicitClaimidentifiedbyuser.

○ Scrollupanddownpositiontoberetained­­Implicitclaimidentifiedbyuser.

○ Audionotification­­Implicitclaimidentifiedbyuserfromconsistencyandexperiencewith othersoftwareproduct.

○ Account­­sameexistingaccountoftwittershouldbesupportedonTweetDeck­­Implicit claimidentifiedbyuser.

○ MonitoringandFollowingActivity­­Shouldbeeasilyfollowableforahashtagortopic. ­­ Implicitclaimidentifiedbyuser.

○ Memoryandloading­­Blankpagemustnotbedisplayed.

○ Implicitclaimidentifiedbyuser. ■ chrome://memory

Memory:Shared

Private

Total

Virtual:Private Mapped

6336

Extension

61368k

33660k

95028k

97280k

16140k

TweetDeck

TweetDeck

(user)onTheTweetedTimes

○ Time­­TimetakentopublishtheupdateshouldbesameasinTwitter.comwithsameuser

experience­­Implicitclaimidentifiedbyuser.

○ SearchList,Bookmarks,Favorite­­ToberetainedandshownonTweetDeckextension

whichareonTwitter.com­­Implicitclaimidentfiedbyuser.

PossibleareasofClaimsfailure:

I.

Thenavigationto‘AddTwitteraccount’claimedcontainsthebelowpath:

ToaddaTwitteraccounttoTweetDeck:Clickthesettingsicon(lookslikeagear)inthenavigation

barandselectSettings.

HerethenavigationisfromA→B

ButthenamesalongthepathareA→A→asseenbelow.

Settings→Settings

AftertheuserlandsintheSettingswindow. Claimsmadeisasfollows:ClickonAddTwitterAccount.

AftertheuserlandsintheSettingswindow.

Claimsmadeisasfollows:ClickonAddTwitterAccount.

BydefaulttheuserisnotlandedinAccountstab.ThedefaulttabisGeneral.

ThenavigationcouldbetabtoAccountsandClickonAddTwitteraccount.

II.

II. OntheL.H.SoftheTweetDeckinthenavigationbar,theAddColumnfeatureisusedtoadd

columns,butfailstoidentifythealreadyaddedcolumns.Redundantcolumnscanbeadded.

III. TheoriginalsizeoftheCreateListwindowcanbeseenbelow,thiswindowcanberesized.

TheplacementofSavebuttonisatthefarendofthescreen.Thiscanbere­located.

IV. ThereisnodifferencebetweenMentionsand@Me. Conclusion:

IV.

ThereisnodifferencebetweenMentionsand@Me.

Conclusion:

WehaveworkedinidentifyingtheclaimsmadefornewUIandUX.Alongwiththeseweidentified

thepossibleareasoffailureandmadeastudyofimplicitclaimsseenbyuserbyreadinguponthe

userreviews.Userreviewsaretheplacetogofortoobtainclaims/features.Readmorehere.

Wehaveherecollatedtheclaimsforthecontextoftestingandthesetmission.Itcanfurtherbe

detailedandexploredinthenexttimeboxedsession.

Theseidentifiedclaims(explicitandimplicit)canbeusedtoproceedwithclaimstestingforthe

sameapp.