Certified Business Process Professional CBPP Examination Guide

March 2010

ABPMP CBPP Handbook

ABPMP, March 2010 Page 2

ABPMP CBPP Handbook

Introduction
The Certified Business Process Professional (CBPP) program will evaluate an individuals knowledge and experience based on a rigorous examination and an assessment of work history and education. The Certification program is designed to promote the various competencies and expertise across the disciplines of the business process management profession. Our certification program is an assessment of general knowledge and skill in practicing Business Process Management. This document is intended as an outline for the ABPMP CBPP examination.

1. What is the application process?

Candidates who meet the prerequisite qualifications and who choose to apply for the CBPP exam should first email their application form to the Certification Committee for consideration and pay the non-refundable application fee of $75.00. Once their completed application form is reviewed and approved, there are then two options for registering for the exam. The first is through an ABPMP chapter where an education representative will contact you and provide a link to the exam scheduling process. NOTE: You might want to first want to contact a local ABPMP Chapter prior to registering for the exam because you may be able to join a Chapter study group. The other option is for those individuals who are not part of a local ABPMP Chapter, where you will be sent a link to the exam scheduling process and will be required to pick a location that is nearest to you. All candidates will be required to meet the minimum qualifications outlined on page 2 of this document.

2. How is the test administered?

Computer-based testing is the standard method of administration for professional examinations. The allotted time to complete the computer-based examination is 3 hours. The time used to complete the survey is not included in the examination time. As part of the exam process, candidates will be asked to review and agree to abide by the ABPMP Code of Ethics.

3. How is the Exam structured?

A team of experts (Certification Committee) developed a databank of test items based on the ABPMP CBOK, industry knowledge and BPM best practices as represented in the blueprint. Questions will follow the topics outlined in the Blueprint Knowledge Areas. The exam is organized by blueprint topic covering the concepts. Test items are multiple choice; a question with four possible answers. There is one best answer and three distracters. The choices will require the candidate be well prepared and knowledgeable about the topic to choose the actual best answer. CBPP examination questions: Are developed and independently validated by global work groups of CBPP credential holders Are monitored through psychometric analysis Are validated for the required passing score using results from a group of experienced professionals, practitioners in the field. Satisfy the test specifications of the Examination Blueprint Knowledge Areas

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ABPMP CBPP Handbook The Certification Committee experts were guided by psychometric consultants for the calibration and rigor required for internationally recognized professional designation programs. Kryterion, the testing services company provides exam development and administration services for other professional associations with similar program objectives.

4. Exam Blueprint Knowledge Areas

The examination blueprint specification details the percentage of questions contained in each knowledge area. The following represents the percentage of questions in each domain that are included in the examination. 140 questions are listed below; 130 are scored for the exam.

Number of Question s
1.0 Business Process Management 1.1 Business Process Principles 1.2 BPM Professionals 2.0 Process Analysis 2.1 Process Analysis Methods 2.2 Process Analysis Techniques 3.0 Process Modeling 3.1 Process Modeling Standards 3.2 Process Modeling Notations 4.0 Process Design and Transformation 4.1 Process Design Principles 4.2 Process Design Methodologies 5.0 Process Performance Management 5.1 Effective Process Measures 5.2 Process Improvement Methodologies 6.0 Process Management Roles 6.1 Process Organizational Structures 6.2 Organizational Change Management 7.0 Enterprise Process Management 7.1 Enterprise Process Governance 7.2 Process Frameworks 8.0 BPM Systems 8.1 BPM System Architecture ABPMP, March 2010

Percenta ge of Total Question s 5% 11%

7 15

16

11%

18

13%

14 14 19

10% 10% 14%

16

11%

18

13%

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ABPMP CBPP Handbook 8.2 BPM System Components 8.3 Business Process Rules

Total Questions:

140

100%

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