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Introduction to sampling and survey design Dr James Abdey

Applied Marketing (Market Research Methods) Topic 2: Introduction to sampling and survey design
Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Overview

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

Aim:
To establish a common language and understanding of setting up a commercial market research / sample survey

Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stages of market research

Introduction to sampling and survey design Dr James Abdey

Overview

1. Research brief 2. Research proposal 3. Data collection 4. Data analysis and evaluation 5. Preparation and presentation of research report

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stage 1: Research brief

Introduction to sampling and survey design Dr James Abdey

Dene the marketing problem


Exploratory research Consultation Informal discussions

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Developing survey objectives


Target population

Stage 2: Research proposal

Introduction to sampling and survey design Dr James Abdey

Overview

Nature of the problem Population involved Methodology to be adopted Estimate time and costs Example: New packaging of a product

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stage 3: Data collection


Survey design (sampling scheme) Questionnaire design Mode of data collection Sample size Sources of error
Sampling error Measurement errors

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Aim: To produce meaningful numbers relating to the population studied Bad data will produce bad and useless results!

Stage 4: Data analysis and evaluation


Descriptive statistics (means, proportions, variances, ratios, etc.) Plots and graphs Cross-tabulations Statistical modelling (regression analysis) Multivariate analysis Time series analysis

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stage 5: Presentation of results

Introduction to sampling and survey design Dr James Abdey

Tables Graphs Report Output from statistical analysis should be clearly and appropriately discussed Results discussed must answer the main research questions set in Stage 1

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Glossary
Population: Group of people or objects that we would like to study in a particular survey
Target population Survey population

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Census: Total enumeration / study of the population Sample: A number of sampling units selected from a population and studied Elementary sampling unit: The element being sampled from a population (individuals, supermarket, hospitals, etc.)

Sample surveys
Surveys involve collecting new data about a population They are based on samples rather than censuses Surveys are conducted in the real world under circumstances that cannot be fully controlled The procedures of sampling are explicit, systematic and standardised The sample sizes can be large They require much planning and teamwork

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Examples of sample surveys


Demography: study of births, deaths, family formation, etc. Social psychology: study of perceptions, attitudes, individual and group behaviour Political science: study of voting Market research: study of customer perceptions, choice of products and services, use of services, etc. Government: employment, education, health, income, housing, crime, etc.

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Something to think about

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys

The manager of a multiplex cinema is anxious to know how it is perceived, i.e. the image people have of the cinema Identify three possible populations that may be surveyed to obtain this information

Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Denitions

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

The aim of sampling is to select a representative sample from a population It is important to understand the mechanisms, limitations and advantages of sampling

Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Survey objective 1: Fairness


It would be difcult to justify a method that was biased For this reason sampling survey methodology places a great emphasis on unbiased surveys and unbiased estimators Bias can arise from
Sample selection The use of the wrong sampling frame Non-response Other

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Selection bias

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

Selection bias is avoided with the use of random, or probability, sample designs The basic method of simple random sampling (SRS) is used to justify fairness

Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Survey objective 2: Accuracy

Introduction to sampling and survey design Dr James Abdey

Accuracy is desirable and this is represented by the standard error of an estimator A smaller standard error will result in more concise condence intervals and more efcient tests Note that although SRS will give unbiased estimators, they will often be inaccurate Improve accuracy and maintain unbiasedness by using stratied (random) sampling

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Survey objective 3: Cost

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys

A widely used method for reducing cost is cluster sampling Once again this uses SRS to ensure fairness but the survey is conducted in such a way to reduce sampling costs due to travel and time

Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sampling frame

Introduction to sampling and survey design Dr James Abdey

A sampling frame is a list of all population elements (for example, register of electors, postcode addresses, etc.) Issues to consider
Adequacy Completeness (missing units) No duplication Accuracy (dynamic populations) Convenience (accessibility)

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sources of national sampling frames in UK


Registor of electors
Compiled in October, published in February 7% of eligible voters are not on the register Names in alphabetical order, not by address No age information

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Postcode Address File (PAF)


Used in Family Expenditure Survey General Household Survey Labour Force Survey National Food Survey

Postcode Address File (PAF)


Postcode Address File (PAF)

Introduction to sampling and survey design Dr James Abdey

Overview

UK 120 Areas

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics

2700 Districts

Probability (or random) sampling Non-probability (or non-random) sampling

8900 Sectors

1.5 million post codes (22 million addresses)

1.3 million small users

1700000 large users

Something for you to think about

Introduction to sampling and survey design Dr James Abdey

Overview

The chamber of commerce in a large town wishes to conduct a random sample of retail outlets in the town It is proposing to use a local commercial directory as a sampling frame To what extent could this sampling frame lead to bias? How might such bias be minimised?

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Statistic/estimator and parameter

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research

Statistic or estimator: any quantity calculated from a sample to estimate a population parameter (for example, sample mean, sample variance, sample proportion, sample percentage) Parameter: The value of an attribute calculated in the population (for example, population mean, population variance, population proportion, population percentage)

Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sampling variability and error


Different samples drawn from a xed population have different statistics In contrast, population parameters are xed (constant) Hence we typically experience sampling variability Sampling error refers to the difference between a ) and sample estimate (such as the sample mean, x the value of the population parameter (such as the population mean, ) x

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sampling distribution of a sample statistic


Estimator bias is the difference between the mean (expected) value of the sampling distribution and the true parameter value ) E(X

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sample variance is the spread of the sampling distribution, denoted ) = Var(X ) Variance(X

Statistics and parameters

Introduction to sampling and survey design Dr James Abdey

Sample statistics (calculated using sample data)


Sample mean: X Sample variance: S 2 Sample standard deviation: S

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Population parameters (to be estimated using sample statistics)


Population mean: Population variance: 2 Population standard deviation:

Desirable properties for the estimators

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys

) = Unbiasedness for example, E(X Efciency small standard errors Consistency sample statistic approaches the population parameter that is to be estimated as the sample size increases

Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Probability (or random) sampling


In population (or random) sampling, every population element has a known, non-zero probability of being selected in the sample
Expensive and time consuming Needs a sampling frame

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Aims:
To minimise random sampling error To minimise systematic sampling bias

Probability sampling designs

Introduction to sampling and survey design Dr James Abdey

Overview

Simple random sampling Systematic sampling Stratied sampling Cluster sampling Multistage sampling

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Simple random sampling (SRS)

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys

Denition: every population element, as well as sets of elements, has the same probability of being selected in the sample Selection is done using a random device, such as a pseudo-random number generator

Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Simple random sampling (SRS) Example


Suppose a population consists of 4 individuals: Anna, Ben, Claire and David There are 6 possible samples of size n = 2 from a population of size N = 4 Samples AB AC AD BC BD CD Probability 1/6 1/6 1/6 1/6 1/6 1/6

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

The probability of each element (at the rst draw) is P (A) = P (B ) = P (C ) = P (D ) = 1/4

Simple random sampling (SRS)

Introduction to sampling and survey design Dr James Abdey

Advantages
Simplest sample design Produces unbiased results

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Disadvantages
Less accurate and less efcient estimates Requires availability of a sampling frame

Formulae for SRS


Sample mean: = X Sample variance: S = : Standard error of X ) = S.E.(X n : ( unknown) Estimated standard error of X S ) = E.S.E.(X n
2 n i =1 (Xi n i =1 Xi

Introduction to sampling and survey design Dr James Abdey

n )2 X n1

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Sample size calculation

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

Select the sample size such that the standard error of a variable is less than or equal to some value k k n n k
2

Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Example: Sample size how many elements to select?

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives

Population China UK City Town

Size, N , > 1 billion 65 million 4 million 50,000

Sample size, n ? ? ? ?

Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stratied random sampling

Introduction to sampling and survey design Dr James Abdey

Overview

This technique achieves greater accuracy by taking advantage of known natural groupings of the population These are called strata and they should be chosen so that units are homogeneous (similar) within strata, but heterogeneous (different) between strata It makes use of SRS to sample units within strata thus giving unbiased estimators

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stratied random sampling


Population elements are divided into strata (groups) based on stratication factors (related to the survey objectives) Stratication factors should be relevant to the survey (for example age, gender or social group) Groups are homogeneous within and heterogeneous between groups A number of elements ni is randomly selected from each of the L strata, i = 1, . . . , L Final sample size is n = n1 + n2 + . . . + nL where n1 is the number of elements selected from stratum 1, etc.

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Example stratication factor: Age

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary

Population: Students of Market Research Methods N = N1 + N2 + N3

Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stratum 1 Age group 18-22 N1 n1

Stratum 2 Age group 22-26 N2 n2

Stratum 3 Age group 26+ N3 n3

Stratication sampling allocation


Stratum 1 2 3 4 Stratum size N1 = 100,000 N2 = 50,000 N3 = 25,000 N4 = 25,000 N= 200,000 Equal allocation n1 = 250 n2 = 250 n3 = 250 n4 = 250 n =1,000 Weight
N1 N N2 N N3 N N4 N

Introduction to sampling and survey design Dr James Abdey

= = = =

1 2 1 4 1 8 1 8

Proportional allocation n1 = 500 n2 = 250 n3 = 125 n4 = 125 n =1,000

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Disproportionate or optimal stratication


Larger proportions are taken from one stratum than from another according to the variability existing within strata The mean and variance will differ signicantly among strata Example: survey of chemists to investigate selling prices of a range of toiletries
Population of 1,000 chemists 40% owned by Boots (store price variation is limited) 60% owned by others (signicant price variation) How should we choose the sample size?

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Stratied random sampling


Advantages:
Most precise and efcient random design (smaller sampling errors) Most representative, signicant characteristics of the population are represented adequately in the different strata

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Disadvantages:
Most expensive Stratication information Most difcult to administer

Cluster sampling
Cluster sampling is aimed at economy (cost saving) when the population is widely dispersed The population is again subdivided, but this time into clusters Ideally the clusters are such that each is as variable as the main population and represents it well Only a certain number of the clusters are sampled using SRS sampling only a proportion of the clusters is expected to result in economy Within these randomly selected areas of clusters, every unit is sampled

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Cluster sampling

Introduction to sampling and survey design Dr James Abdey

Overview

Clusters should be heterogeneous Suitable when sampling frame does not exist for the whole population Least efcient random design When a subsample is taken from a selected cluster it is called a multistage design

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Cluster sampling

Introduction to sampling and survey design Dr James Abdey

Overview

Example: National survey of salesmen in a company, sales areas could be identied and a random selection taken of these
Problems with representation Cluster sampling assumes heterogeneous sample within a selected cluster Advised to use large number of small clusters

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Systematic sampling
Systematic sampling is used when the units of the population are ordered in some meaningful way either in position or time Units are sampled at equal distances throughout the population and the rst unit is sampled randomly to give unbiasedness This method can result in greater economy and accuracy than other methods based on the same sample size Uses a sampling interval for selection, for example elements 4, 44, 84, . . . , using sampling interval of 40 It is important to check how the list has been compiled for any cyclicality

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Multistage sampling
In multistage sampling, sample selection at two or more successive stages This technique is often adopted in large surveys At the rst stage, large compound units are sampled (primary units) At the second stage, smaller units are sampled from these (secondary units), and several sampling stages of this type may be performed until we at last sample the basic units

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Multistage sampling
This technique is commonly used in cluster sampling so that we are at rst sampling main clusters, and then clusters within clusters, etc. We can also use multistage sampling with mixed techniques; i.e. cluster sampling at Stage 1, then stratied sampling at Stage 2, etc. Example: National survey of salesmen in a company, sales areas could be identied
A random selection is taken of these, then instead of interviewing every person in the cluster, only randomly selected people within the cluster will be interviewed

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Non-probability (or non-random) sampling

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary

Non-probability (or non-random) sampling involves judgement or purposive sampling or expert choice Some units in the population do not have a chance of selection Individual units in the population do not have a known chance of being selected

Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Quota sampling
Quota sampling means selection is controlled to some extent by stratication, weighting and the settings of quotas for each stratum Quotas are set by researchers Selection of the respondents is the responsibility of the interviewers Hence quota sampling is a type of stratied sampling in which the selection of sampling units within strata (such as age, gender or social group) is done by interviewers on a non-random basis, controlled by quotas allocated to different strata

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Quota sampling
With quota sampling it is not possible to estimate the sampling error It is fast, cheap, and has administrative simplicity The efciency of the design depends on how representative the sample is
Identify stratication factors that are important to the subject of the survey Proportions of factors within the sample should reect their actual distribution in the population

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Quota sampling: example

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

Control characteristic: Sex Male Female Total

Population composition 48% 52% 100%

Sample composition 48% 52% 100%

Survey objectives Sampling frame

Number 480 520 1000

Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Types of quota sampling


Independent quota sample results in biased selection, hence is unreliable
The interviewer could full the quota entirely from one age group or social class

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Interrelated quota sample controls the types of respondents to be interviewed, hence is more reliable
The interviewer has a more difcult job

Types of quota sampling

Introduction to sampling and survey design Dr James Abdey

Overview

Random route or random walk


Start at specied points and call on households at specied intervals expensive and inaccurate

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Grid sampling
District selection based on ACORN classication
http://acorn.caci.co.uk/

Region, television area, neighbourhood types

Probability vs. non-probability sampling designs

Introduction to sampling and survey design Dr James Abdey

Overview Stages of market research Glossary Sample surveys Denitions

Probability sampling makes it possible to estimate the margins of sampling error All statistical techniques can be applied Non-probability sampling is sometimes more convenient, cheaper and faster

Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

Census, random or quota sample?

Introduction to sampling and survey design Dr James Abdey

Overview

Census Frame needed Response errors Sampling errors Errors at computing stage Yes Yes No Yes

Random sample Yes Yes Yes (measurable) Yes

Quota sample No (but controls) Yes Yes (not measurable) Yes

Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling

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