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Applied Marketing (Market Research Methods) Topic 2: Introduction to sampling and survey design
Dr James Abdey
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
Aim:
To establish a common language and understanding of setting up a commercial market research / sample survey
Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
1. Research brief 2. Research proposal 3. Data collection 4. Data analysis and evaluation 5. Preparation and presentation of research report
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
Nature of the problem Population involved Methodology to be adopted Estimate time and costs Example: New packaging of a product
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Aim: To produce meaningful numbers relating to the population studied Bad data will produce bad and useless results!
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Tables Graphs Report Output from statistical analysis should be clearly and appropriately discussed Results discussed must answer the main research questions set in Stage 1
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Glossary
Population: Group of people or objects that we would like to study in a particular survey
Target population Survey population
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Census: Total enumeration / study of the population Sample: A number of sampling units selected from a population and studied Elementary sampling unit: The element being sampled from a population (individuals, supermarket, hospitals, etc.)
Sample surveys
Surveys involve collecting new data about a population They are based on samples rather than censuses Surveys are conducted in the real world under circumstances that cannot be fully controlled The procedures of sampling are explicit, systematic and standardised The sample sizes can be large They require much planning and teamwork
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
The manager of a multiplex cinema is anxious to know how it is perceived, i.e. the image people have of the cinema Identify three possible populations that may be surveyed to obtain this information
Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Denitions
The aim of sampling is to select a representative sample from a population It is important to understand the mechanisms, limitations and advantages of sampling
Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Selection bias
Selection bias is avoided with the use of random, or probability, sample designs The basic method of simple random sampling (SRS) is used to justify fairness
Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Accuracy is desirable and this is represented by the standard error of an estimator A smaller standard error will result in more concise condence intervals and more efcient tests Note that although SRS will give unbiased estimators, they will often be inaccurate Improve accuracy and maintain unbiasedness by using stratied (random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
A widely used method for reducing cost is cluster sampling Once again this uses SRS to ensure fairness but the survey is conducted in such a way to reduce sampling costs due to travel and time
Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Sampling frame
A sampling frame is a list of all population elements (for example, register of electors, postcode addresses, etc.) Issues to consider
Adequacy Completeness (missing units) No duplication Accuracy (dynamic populations) Convenience (accessibility)
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
UK 120 Areas
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics
2700 Districts
8900 Sectors
Overview
The chamber of commerce in a large town wishes to conduct a random sample of retail outlets in the town It is proposing to use a local commercial directory as a sampling frame To what extent could this sampling frame lead to bias? How might such bias be minimised?
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Statistic or estimator: any quantity calculated from a sample to estimate a population parameter (for example, sample mean, sample variance, sample proportion, sample percentage) Parameter: The value of an attribute calculated in the population (for example, population mean, population variance, population proportion, population percentage)
Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Sample variance is the spread of the sampling distribution, denoted ) = Var(X ) Variance(X
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
) = Unbiasedness for example, E(X Efciency small standard errors Consistency sample statistic approaches the population parameter that is to be estimated as the sample size increases
Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Aims:
To minimise random sampling error To minimise systematic sampling bias
Overview
Simple random sampling Systematic sampling Stratied sampling Cluster sampling Multistage sampling
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Denition: every population element, as well as sets of elements, has the same probability of being selected in the sample Selection is done using a random device, such as a pseudo-random number generator
Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
The probability of each element (at the rst draw) is P (A) = P (B ) = P (C ) = P (D ) = 1/4
Advantages
Simplest sample design Produces unbiased results
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Disadvantages
Less accurate and less efcient estimates Requires availability of a sampling frame
n )2 X n1
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Select the sample size such that the standard error of a variable is less than or equal to some value k k n n k
2
Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives
Sample size, n ? ? ? ?
Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
This technique achieves greater accuracy by taking advantage of known natural groupings of the population These are called strata and they should be chosen so that units are homogeneous (similar) within strata, but heterogeneous (different) between strata It makes use of SRS to sample units within strata thus giving unbiased estimators
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
= = = =
1 2 1 4 1 8 1 8
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Disadvantages:
Most expensive Stratication information Most difcult to administer
Cluster sampling
Cluster sampling is aimed at economy (cost saving) when the population is widely dispersed The population is again subdivided, but this time into clusters Ideally the clusters are such that each is as variable as the main population and represents it well Only a certain number of the clusters are sampled using SRS sampling only a proportion of the clusters is expected to result in economy Within these randomly selected areas of clusters, every unit is sampled
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Cluster sampling
Overview
Clusters should be heterogeneous Suitable when sampling frame does not exist for the whole population Least efcient random design When a subsample is taken from a selected cluster it is called a multistage design
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Cluster sampling
Overview
Example: National survey of salesmen in a company, sales areas could be identied and a random selection taken of these
Problems with representation Cluster sampling assumes heterogeneous sample within a selected cluster Advised to use large number of small clusters
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Systematic sampling
Systematic sampling is used when the units of the population are ordered in some meaningful way either in position or time Units are sampled at equal distances throughout the population and the rst unit is sampled randomly to give unbiasedness This method can result in greater economy and accuracy than other methods based on the same sample size Uses a sampling interval for selection, for example elements 4, 44, 84, . . . , using sampling interval of 40 It is important to check how the list has been compiled for any cyclicality
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Multistage sampling
In multistage sampling, sample selection at two or more successive stages This technique is often adopted in large surveys At the rst stage, large compound units are sampled (primary units) At the second stage, smaller units are sampled from these (secondary units), and several sampling stages of this type may be performed until we at last sample the basic units
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Multistage sampling
This technique is commonly used in cluster sampling so that we are at rst sampling main clusters, and then clusters within clusters, etc. We can also use multistage sampling with mixed techniques; i.e. cluster sampling at Stage 1, then stratied sampling at Stage 2, etc. Example: National survey of salesmen in a company, sales areas could be identied
A random selection is taken of these, then instead of interviewing every person in the cluster, only randomly selected people within the cluster will be interviewed
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Non-probability (or non-random) sampling involves judgement or purposive sampling or expert choice Some units in the population do not have a chance of selection Individual units in the population do not have a known chance of being selected
Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Quota sampling
Quota sampling means selection is controlled to some extent by stratication, weighting and the settings of quotas for each stratum Quotas are set by researchers Selection of the respondents is the responsibility of the interviewers Hence quota sampling is a type of stratied sampling in which the selection of sampling units within strata (such as age, gender or social group) is done by interviewers on a non-random basis, controlled by quotas allocated to different strata
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Quota sampling
With quota sampling it is not possible to estimate the sampling error It is fast, cheap, and has administrative simplicity The efciency of the design depends on how representative the sample is
Identify stratication factors that are important to the subject of the survey Proportions of factors within the sample should reect their actual distribution in the population
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Interrelated quota sample controls the types of respondents to be interviewed, hence is more reliable
The interviewer has a more difcult job
Overview
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Grid sampling
District selection based on ACORN classication
http://acorn.caci.co.uk/
Probability sampling makes it possible to estimate the margins of sampling error All statistical techniques can be applied Non-probability sampling is sometimes more convenient, cheaper and faster
Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling
Overview
Census Frame needed Response errors Sampling errors Errors at computing stage Yes Yes No Yes
Stages of market research Glossary Sample surveys Denitions Survey objectives Sampling frame Statistics Probability (or random) sampling Non-probability (or non-random) sampling