Form SOE-AI-03 Version 2.

Application Registration
This form is for registration of all applications that will install on SOE Desktop Environment.

Important Instructions & Notes: 1. All Applications to be run on SOE Platform must be registered for accreditation purposes with corresponding installation, configuration and license instructions to automate the deployment of applications. 2. Non-production applications such as those obtained on trial should not be registered or deployed in the production environment. 3. The Application Registration Form (AR Form) with incomplete mandatory fields (*) will not be accepted. Every AR Form must be submitted with the media (CD/DVD) which is non-returnable. 4. A hardcopy of AR Form must be submitted and duly signed by permanent secretary or authorized officers nominated by permanent secretary. 5. The AR Form must be submitted only after the Application Compatibility Testing (ACT) is completed successfully by the Agency. (Refer to ACT Guide for more details on ACT Process). 6. Agency is responsible for the functionality test and any compatibility requirement which requires remediation. 7. Justification for any relaxation of Desktop security settings should be included in this AR Form and are subjected to approval. 8. The latest version of this form is available on the TIPS portal at http://tips.soeasy.gov.sg/modeloffice/Shared Documents/Forms/AllItems.aspx (Located in Archived Forms and Process folder) 9. Use a separate AR Form and CD/DVD for each application. If the Agency is using a tool to capture the installation screen shots as mentioned in Section F, the .avi or .mpeg file must be provided on the same CD/DVD with the same application media. 10. The Applications more than 10 GB are not applicable for packaging, such applications would be converted to Certification Only (Manual Installation). 11. Submit the AR Form and Media at the following address:
oneMeridian HP Services (Singapore) Pte Ltd Jackson Square 11 Lorong 3, Toa Payoh Block C, #03 -31 Singapore 319579 Attention: Mr. Nishant Jawale

12. oneMeridian will acknowledge receipt of the AR Form and media via email to the contact mentioned in the Section A of the AR Form. 13. To raise a Service Request for the installation, please contact service desk (servicedesk@resoe.gov.sg / Servicedesksrm@resoe.gov.sg / HP-Asst Account Director / HP-Service Request Manager). In case if you have any questions/concerns regarding your package after installation, please contact service desk.
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Section A Request Information

Agency Name :* Department, if applicable : Requester :

Name : Office: Email :

Title: Mobile:

Request Type : * (Select from combo box)

Click here to Select >>>

Note: Register -> Printer, scanner, modem application should be Register. It will not be packaged or certified however will be installed via Service Request.

Section B Application Type & Status

Click here to Select >>> Application Architecture: (Select from combo box) If you select Other - Specify ___________________ Click here to Select >>>
(if required for more builds, mention it by selecting the below combo boxes)

Application to be packaged for which base build? *

(Select from combo box)

Click here to Select >>> Click here to Select >>>

Does the application require Administrative Rights to function correctly?

Click here to Select >>>

If yes, mention the reason __________________________

Note: This information is required only for application testing during packaging. Administrative rights cannot be applied through packaging. SOE suites do not have Administrative Rights by default.

Are you upgrading the version for an existing application?

Note: Previous version will be removed from users PC unless other instructions are specified in Remarks. Applicable only for Package and Certify request.

New Application Upgrade to an existing SOE application Existing Package Name : Remarks :

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Application Type :

COTS (Commercial Off the Shelf )

(Complete Section C )

In-House (Complete Section D)

Is this a Cross-Agency application? *

Definition of Cross Agency: The software can be installed in other agencies in the SOE environment

No Yes - If Yes, Please fill in the next row below

Agencies using this Cross-Agency application :

(Applications will only be distributed to Agencies listed here by the Managing Agency)

All Agencies (Service Wide) Specific Agencies listed below (Please provide a complete list)
Note: Service Wide application will be available for all agencies on request. List agencies here:

Section C COTS (Commercial Off the Shelf) Application Information

Application Manufacturer :
(E.g.: Microsoft, Adobe)

Application Name :

(Must be same as appears on Application Inventory):

Version and SP: * Product Model :

(E.g.: Standard or Professional)

Vendor/Suppliers Name :
(if different to Manufacturer):

Technical Summary :

Section D In-House Developed Application Information

Application Name :

(must be the same as appears on Application Inventory)

Version : * Technical Summary :

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Section E Application Dependencies

This section does not have to be completed if the application has already been packaged. Specify all Dependencies on other software
(e.g. Novell Client 2.0 requires MS Visual C++ 2005 Redistributable):

Specify all drives that need to be mapped

For Network drives; Provide fully qualified path; ie,\\<server name>\<share name>\<directory path>

Note: Network mapping will not be configured in the package.

Describe external data sources and/or communication connections

(e.g. SQL connectivity, ODBC):

If the application requires the user to enter a user ID and password, specify a test account that can be used when integrating the application (including password): Indicate if the application requires any specific hardware or security devices
(e.g. dongles, encryption, printer):

Other Requirements
(Any additional steps required for the application after installation to function correctly. Mention here if the application is approved to be packaged for XP/VPC or will be run in XP compatibility mode due to Vista compatibility issues):

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Section F Application Installation & Configuration Instructions:

Please note this section does not have to be completed if the application has already been packaged with the same configuration instructions Click here to Select >>> If No - Please insert instructions below.

Accept Defaults on Installation?

Guide for providing non-default installation instructions:

Attach or provide detailed step-by-step documentation on the installation procedure for the application. There must be sufficient details to install and configure the application to the desired state. The installation procedure shall include: a. Description of how to start the installation program b. capture all screenshots in sequence for the complete installation process c. All input fields in the screenshots to be completed with the correct values d. descriptions of mouse-clicks required (e.g. click Next after a screenshot to go to the next screen) e. Indicate configuration settings required before launching the application f. For web based applications: 1) Provide the URL of the application. 2) Screenshot of shortcut entries required in favorites if required. Please specify the name of the shortcut. 3) Please provide the URL of ActiveX Control if any. Please suggest whether the control is signed/unsigned or safe/unsafe 4) Please indicate if the URL has to be added to trusted sites Tools such as SnagIT can be used for capturing the installation process and provided in an avi/mpeg file. If you are using this method, please rename the avi/mpeg file to the application name and copy onto the same CD/DVD which contains the application.

Any special testing Instructions? * Click here to Select >>> If Yes - Please insert specific instructions below.

Guide for providing minimum testing instructions:

Attach or provide step-by-step documentation on the minimum functional testing procedure for the application. Please note that the applications will be tested under isolated DEV environment, so instructions provided for testing should be of standalone nature. For example, the following default testing steps would be performed by SOE packaging team 1. Verify that the application shortcut(s) launch without error. 2. Verify application version from Help > About. 3. For applications that install add-ins, please provide the location or applications (E.g., MS Office, Adobe Reader, IE, Chrome, Firefox) where the add-in will be installed. 4. For network URL shortcuts, testing cannot be performed due to connectivity constraints. Note: Please note that if functional testing cannot be performed in SOE Dev environment because of network or database connectivity reasons, an info mail will be sent to the requestor informing about the same.

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Section G Application Licensing Information

oneMeridian performs software metering, report pending licenses and contract expiries based on the information provided. It is Agencys responsibility to ensure that the information provided is complete and accurate.

Does this software package use a software license? *

No, it is a non-licensable software/shareware/freeware

If the software is non-licensable, there is no need to complete the remaining entries in Section G Please complete the remaining fields in Section G

Yes, it is a licensable software

License Contract Type: *

Single User License / Fixed License Unlimited Installations License Not Managed by oneMeridien Concurrent License Server Based / Network Based License MGLP License Trial / Demo / Developer License Other - Specify: ______________________________________

Definition: Single User License / Fixed License Unlimited Installations agency is able to request and install as many copies of the software required. Not Managed by oneMeridien License Management is controlled directly by Agency and not by SOE Concurrent License Agency is able to request as many installations of the software as required, however only a certain number of users are able to log into the software system at one time, as controlled by the agency or application server Server based or Network Based License The License count is generated and/or controlled by a server managed on the agency or application vendor end MGLP Licensing Microsoft Government Licensing Program Trial / Demo / Developer License

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Quantity of Software Licenses purchased/ leased or allocated: * Software Registration or License Keys required for installation, if applicable: *

Total Quantity: ________________

NA

List all:

License Expiry*

The software license is Perpetual and will never expire

The License will expire on the following date: License Expiry Date (DD/MM/YYYY):

__/__/____
Under a supplier or 3rd party Maintenance Contract:

Yes If yes, Validity Dates (DD/MM/YYYY): __/__/____ TO __/__/____ No

Under a supplier or 3rd party Support Contract

Yes If yes, Support Dates (DD/MM/YYYY): __/__/____ TO __/__/____

No

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Section H Application Integration Support

Agency contact details for applications that integrate with SOE services (E.g.: Outlook Messaging)

Name: Contact: Email: Office: Mobile:

Section I Application Support Escalation

Agency contact details for support escalation from SOE Help Desk

Name: Contact: Email: Office: Mobile:

Section J: Agency and oneMeridian Signatures :

Agencies are responsible and accountable to comply with IM8 policy, SWTA standard and the terms and conditions of the software licence agreement. By approving this Application Registration Request, I declare that I have read, understood and complied with the requirements as stated in the attached circular.

Signature & Date*

Approved SOE Core Circular on SOE & Agency Settings.pdf Central Management.pdf

Authorized Signature (Agency)

(Permanent secretary or nominated delegate)

Agency Code : Name : Title: Contact: Email:

Authorized Signature (oneMeridian)

(Model Office representative)

Signature & Date

Name : Title:

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