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S.Sundaram Prof/Mechanical Engineering 1
Definition of Management Science or Art Management and Administration Development of Management Thought Contribution of Taylor and Fayol Functions of Management Types of Business Organization. 2. PLANNING 9
Nature & Purpose Steps involved in Planning Objectives Setting Objectives Process of Managing by Objectives Strategies, Policies & Planning Premises- Forecasting Decisionmaking. 3. ORGANISING 9
Nature and Purpose Formal and informal organization Organization Chart Structure and Process Departmentation by difference strategies Line and Staff authority Benefits and Limitations De-Centralization and Delegation of Authority Staffing Selection Process Techniques HRD Managerial Effectiveness. 4. DIRECTING 9
Scope Human Factors Creativity and Innovation Harmonizing Objectives Leadership Types of Leadership Motivation Hierarchy of needs Motivation theories Motivational Techniques Job Enrichment Communication Process of Communication Barriers and Breakdown Effective Communication Electronic media in Communication. 5. CONTROLLING 9
System and process of Controlling Requirements for effective control The Budget as Control Technique Information Technology in Controlling Use of computers in handling the information Productivity Problems and Management Control of Overall Performance Direct and Preventive Control Reporting The Global Environment Globalization and Liberalization International Management and Global theory of Management. TOTAL: 45 TEXT BOOKS
1. 2. Harold Kooritz & Heinz Weihrich Essentials of Management, Tata McGraw-Hill, 1998 Joseph L Massie Essentials of Management, Prentice Hall of India, (Pearson) Fourth Edition, 2003. REFERENCES 1 2. Tripathy PC and Reddy PN, Principles of Management, Tata McGraw-Hill, 1999. Decenzo David, Robbin Stephen A, Personnel and Human Resources Management, Prentice Hall of India, 1996
12. What is authority? It is the power given to a person to get work from subordinates. Or To delegate the power to his subordinates. 13. What is responsibility? It is the amount of work expected from a man by his superior. 14. Give a comment Management is both A science and an art.
15. What is centralization? The organization is centralized when the power is concentrated with one person. Or The power is uniform for all the persons throughout the organization 16. What is decentralization? If the power is fully distributed to the subordinates of the organization. 17. What is scalar chain? The instruction and orders should be sent from the top management to the lower management. 18. What is Esprite de corps? This means union is strength. In organization employees should be harmony and unity. 19. What is a Management level? 1. Top level management 2. Middle level management 3. Lower or bottom level management. 20. Write some important functions of top level management. 1. To formulate goals and policies of the company 2. To formulate budgets 3. To appoint top executives. 4. To provide overall direction and leadership of the company 5. To decide the distribution of profit etc. 21. Write some important functions of middle level management. 1. 2. 3. To train, motivate and develop supervisory level. To monitor and control the operation performance. To coordinate the various activities of a department.
22. Write some important functions of lower level management 1. To train and develop the efficiency of the workers S.Sundaram Prof/Mechanical Engineering 5
UNIT II PLANNING
1. Define Planning Planning is the process of selecting the objectives and determining the course of action required to achieve these objectives. 2. State the important observations suggested about planning. Planning is outlining a future course of action in order to achieve on objective. Planning is looking ahead Planning is getting ready to do some thing tomorrow. Planning is a trip laid down to capture the future.
3. What are the objectives of planning (AU DEC 2005) Planning is a primary function of an organization It helps in achieving objectives It is done to cope with uncertainty and change It helps in coordination Planning increases organizational effectiveness Planning guides in decision making
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12. What do you mean by Zero-base budget?(AU Nov.2005) Budgeting in which enterprise programs are divided into packages comprising goals, activities, and needed resources, and costs are calculated for each package from the ground up. 13. Define Planning. Planning determines the future course of action. It bridges the gap between where we are to where we want to go. 14. What is planning premises? The planning assumptions- the expected environment in which plans will operate; they may be forecasts of the planning environment or basic policies and existing plans that will influence any given plan. 15. List out the various steps in planning.(AU NOV 2006) 1) Being aware of opportunities; 2) Establishing objectives 3) Developing planning premises 4) Determining alternatives courses 5) Evaluating alternative courses 6) selecting a course 7) Formulating derivative plans & 8) Numbering plans by budgeting.
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17. List out the objectives in hierarchy. 1)Socio-economic purpose; 2) Mission; 3) Overall objectives of the organization (long range, strategy); 4) More specific overall objectives (KRA); 5) Division objectives; 6) Department and unit objectives; 7) Individual objectives (performance, personal development objectives). 18. Define Management By Objectives (MBO). Management by objectives is a compressive managerial system that integrates many key managerial activities in a systematic manner and that is consciously directed toward the effective and efficient achievement of organizational and individual objectives. 19. What are the steps in strategic planning process?(AU April 2005) 1) Input 2) Enterprise profile 3) Orientation of top managers 4) Purpose and major objectives 5) External Environment
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20. Mention the required reasons for the need of policies To ensure a uniform pattern of action To simplify and speed up the process of decision making To secure coordination of efforts To improve the performance of subordinates. 21. Name any two important procedures in organization. Procedures for placing orders for material and equipment Procedure for sanctioning different types of employees leave. 22. State any four advantages of procedures in planning.(AU Nov.2006) It avoids confusion and duplication by providing clear guidelines to action. It helps to improve performance by providing best and simplest way of performing a job. It brings uniformity in operations. It leads to simplification and elimination of unnecessary
23. Classify budgets.(Au Nov.2005) 1. Variable budgets or Flexible budget - These budgets vary according to the organization output . 2. Programme budgets In this budget, the agency identifies goals, develops detailed programmes to meet the goals, and estimates the cost of each programme. 3. Zero base budget - It is a combination of programme and variable budget. 24. What are the advantages of planning? It helps in achieving objectives Better utilization of resources Economy in operation It reduces uncertainty and risk It improves competitive strength Effective control Coordination S.Sundaram Prof/Mechanical Engineering 14
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30. What are the benefits of MBO? Improvement of managing Clarification of organization Personal satisfaction Team work Development of effective control Fast decision making. 31. What are the weaknesses of MBO? Failure to teach the philosophy of MBO Failure to give guidelines to goals area Difficulty of setting goals Emphasis on short term goals Danger of inflexibility S.Sundaram Prof/Mechanical Engineering 17
33. Explain the term decision and decision making.(AU APRIL 2004) A decision may be a direction to other to do or not to do. Decision-making is defined as the selection of a course of action from among alternatives; it is the core of planning. It is one of the function of management and also a core process of planning. The management executive takes a number of decisions every day. Thus, a decision may be rational or irrational. There are number alternatives available to the management. The best one is selected out of the available alternatives. 34. How would you evaluate the importance of a decision? (AU NOV 2004) 1. Decision-making is a selection process. The best alternative is selected out of many available alternatives. 2. Decision-making is a goal oriented process. Decisions are made to achieve some goals or objectives.
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35. Write down the process followed in decision making process.(AU MAY 2007)
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36. Mention the three approaches generally adopted by managers in selecting an alternative. Or What are the techniques useful while evaluating alternatives? (AU APRIL 2005) Quantitative and Qualitative analysis Marginal analysis Cost effective analysis
37. What do you mean by limiting factor and principles of limiting factor? S.Sundaram Prof/Mechanical Engineering 20
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PART B
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(AU NOV 2004 & April 2005) 6. Describe the steps involved in strategies planning process.
(AU April 2007) 7. State and explain the eight recommendations that should considered by managers for successful implementation of strategies. (AU April 2005) 8. Discuss the factors for strategies policies and planning premises. (AU Nov 2005) 9. Describe the various types of decision. (AU April 2004) 10. Describe the steps in rational decision-making. (AU April 2005) 11. Explain modern approaches to decision making under uncertainty (AU Nov.2004) 12. Write short notes on any two important modern approaches to decision making under uncertainty. (AU April 2005) 13. Define decision making and explain the process of decision making that affects the efficiency of the business decisions.(AU Nov.2005)
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1. Distinguish between creativity and innovation. Creativity refers to the ability and power to develop new ideas. Innovation means the use of these ideas. 2. What is Brainstorming?(AU Nov.2004) An approach to improve problem discovery and solving by encouraging unfettered suggestions and ideas, usually from a group of individuals . 3. Define Organizing. Organizing means establishing an intentional structure of roles for people to fill in an organization. 4. Differentiate formal organization and informal organization.(AU April2006) Formal organization means the intentional structure of roles in a formally organized enterprise. Informal organization is a network of personal and social relations not established or required by the formal organization but arising spontaneously as people associate with one another. 5. Define Departmentation. Departmentation designates a distinct area, division, or branch of an organization over which a manager has authority for the performance of specified activities.
6. State the Principles of Span of Management. (AU April 2004) S.Sundaram Prof/Mechanical Engineering 24
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9. What do you mean by Strategic business unit (SBU)? SBU is a distinct little business set up as a unit in a larger company to ensure that a certain product or product line is promoted and handled as though it were an independent business. 10. What is Matrix Organization?(AU April 2006) Matrix organization is the combination of functional and project or product patterns of departmentation in the same organization structure. 11. Differentiate Power and Authority. Power is the ability of individuals or groups to induce or influence the beliefs or actions of other persons or groups. Authority is the right in a position to exercise discretion in making decision affecting others. It is, of course, one type power, but power in an organization setting. 12. Differentiate Line and Staff Authority. Line authority is that relationship in which a superior exercises direct supervision over a subordinate- an authority relationship in direct line or steps. Staff relationship is advisory. The function of people in a pure staff capacity is to investigate, research, and give advice to line managers. 13. What is Functional authority? Functional authority is the right that is delegated to an individual or a department to control specified processes, practices, policies, or other matters relating to activities undertaken by persons in other departments. 14. Differentiate Centralization and Decentralization of Authority.
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organizational inflexibility and makes the staff work effectively by avoiding conflicts by clarification.
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21. Distinguish between formal and informal organization Sl.No Point of view Formal organization It is created deliberately and consciously by the frames of the organization It is created for achieving legitimate objectives of the organization Planned and official It may quite large Informal organization It is created spontaneously and naturally It is created by the members of the organization for social and psychological satisfaction Unplanned and unofficial It may be small in size
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26. What is staffing? Staffing is filling, and keeping filled, the positions in the organization structure with competent people. 27. What are the situational factors affecting staffing? The situational factors affecting staffing are: The external environment Equal employment opportunity Women in management Staffing in the international environment The internal environment Promotion from within Promotion from within in large companies. Social Factor and Legal Factor The policy of open competition Responsibility for staffing Need for top-management support in overcoming resistance to effective staffing Technical Factor and Legal Factor
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47. What is grading method? It is one of the trait based appraisal methods. The actual performance of the employees is measured against these grades. This method is generally useful for promotion based on performance. 48. What are the roles of manager? 1. Inter personal role 2. Information role 3. Decisional role 49. What are the personal characteristics needed by manager? 1. Leadership 2. Communication skill 3. Honesty 4. Self confidence 50. Define the Peter Principle. It states that every person in a hierarchy tends to rise to the level of his incompetence. 51. List out the physical sources of stress. 1. Work overload S.Sundaram Prof/Mechanical Engineering 34
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organizational development? S.No 1 2 3 Management Development Organizational Development It is aimed at improving Managers skills It is aimed to change the total and job performed system of organization Train the Employee and Managers Improvement in the job design To create problem solving Educate and train the Employees approach.
64. What is the purpose of HRM? (AU DEC 2005) 1. Recruitment 2. Selection 3. Training 4. Appraisal process.
1. Give a brief account of at least six mistakes in organizing. (AU April 2005) 2. Explain how formal organization is different from informal organization. Illustrate. (AU Nov. 2004) 3. How does a leader influence organization culture? (AU Nov.2004) 4. Discuss about the factors determining an effective span of management. (AU April 2005) 5. Describe departmentation by process. What are its advantages and disadvantages? (AU April 2004) 6. Explain the line organization with a neat sketch. What are the advantage and disadvantage of line authority? (AU NOV. 2005) 7. Explain the concept of functional authority. How do you delegate it? (AU Nov.2004) 8. Explain the concept of decentralization. (AU Nov.2005) 9. Briefly explain the factors determining the degree of decentralization of authority. (AU April 2005) 10. Explain and evaluate the external factors affecting staffing. 11. What are the characteristics of a manager inventory chart? 12. Discuss the various types of selection interviews. 13. What do you mean by performance appraisal? Discuss its need and importance in an organization. 14. Explain the ten steps in formulating career strategy.
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The internal environment o Promotion from within o Promotion from within in large companies o The policy of open competition o Responsibility for staffing o Need for top-management support in overcoming resistance to effective staffing 3. Define Job Design. It requires an appropriate job structure in terms of content, function, and relationships. 4. Define Leading.
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19. What is Encoding? The Thoughts or an Idea which is converted in a way that can be understood by both the sender and the receiver. 20. What is Decoding? The receiver converts the message into thoughts. 21. What do you mean by Noise in Communication? (AU April 2004) Communication is affected by Noise, which is anything whether in the sender, the transmission or the receiver- that hinders communication. 22. What do you mean by downward communication? (AU April 2004) Downward Communication flows from people at higher levels to those at lower levels in the organizational hierarchy. This kind of communication exists especially in the organizational hierarchy. This kind of communication exists especially in organizations with an authoritarian atmosphere. 23. What is Upward Communication? (AU April 2004) Upward Communication travels from subordinates to superiors and continues up the organizational hierarchy. 24. What do you mean by Crosswise communication? (AU April 2004)
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25. What is Oral Communication? (AU April 2004) Oral Communication can occur in a face-to-face meeting of two people or in a managers presentation to a large audience; it can be formal or informal and it cab be planned or accidental. 26. What do mean by Written Communication? (AU April 2004) Written forms of communication keep people informed about the enterprise. These written forms include the company newspaper or magazine and bulletin board notices. 27. What is Non-Verbal Communication? (AU April 2004) People communicate in many different ways. What a person says can be reinforced (or contradicted) by nonverbal communication, such as facial expressions and body gestures. 28. List out the Barriers and Breakdown in communication a) Lack of planning; b) Unclarified Assumptions; c) Semantic Distortion; d)
Poorly Expressed Messages; e) Communication Barriers in the International Environment; f) Loss by Transmission and Poor Retention; g) Poor Listening and Premature Evaluation; h) Impersonal Communication ; I) distrust, threat
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29. What is Communication Audit? One way to improve communication in an organization is to conduct a communication audit. Such an audit is a tool for examining communication policies, networks and activities. Organizational communication is viewed as a group of communication factors related to organizational goals. 30. What is Teleconference? Teleconference is a group of people interacting with each other by means of audio and video media with moving or still pictures. 31. Write short note on OMBUDSPERSON This concept is originated in Sweden, where a citizen to investigate complaints about the federal bureaucracy could approach a civil servant. Companies have found that the position of the ombudsperson can provide a valuable upward communication link and avert front-page scandals and legal costs by bringing improprieties to the attention of the appropriate person before they become major problems. 32. What do you mean by GRAPEVINE?
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34. What are the steps involved in creative process? 1. Saturation 2. Preparation 3. Frustration and incubation 5. Verification
What does SCAMPER stands for? S Substitute components, materials, people C Combine mix, combine with other assemblies or services, integrate. A Adapt alter, change function, use part of another element. M Modify increase or reduce in scale, change shape , modify attributes (e.g. colour) P put to another use E Eliminate remove elements, simplify, reduce to core functionality R Reverse turn inside out or upside down, also use of Reversal.
36. Mention the use of DO IT process for creativity. S.Sundaram Prof/Mechanical Engineering 47
37. What are the steps involved in simplex tool? i. ii. iii. iv. v. vi. vii. viii. Problem finding Fact finding Problem definition Idea finding Selection and evaluation Planning Sell data Action
38. What is meant by Brain Storming (AU Nov 2004) An approach to improve problem discovery and solving by encouraging unfettered suggestions and ideas, usually from a group of individuals . 39. Compare Theory X and Theory Y (AU April 2004) S.No 1 2 Theory X Theory Y
The average human dislikes work Work is as natural as play or rest People are unmotivated and Motivated and capable of directing prefer to be directed by other their own
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External control, threatening and Self directed and self are controlled. close supervision are required
40. Mention importance of motivation. Proper utilization of human resources possible since it inspires employees to make best possible use of different factors of production. Proper motivation improves the efficiency of operation. Motivation creates a willingness on the part of workers to do the work in a better way. Higher motivation leads to job satisfaction. As a result of this labour absenteeism and turnover are low. 41. Name the steps involved in motivation process. 1. Analysis of situation 2. Preparing. Selecting and applying a set of appropriate motivating tools. 3. Follow up. 42. What are the types of Motivation? 1. Positive motivation 2. Negative motivation 3. Extrinsic motivation 4. Intrinsic motivation S.Sundaram Prof/Mechanical Engineering 49
48. Note down the various communicating networks. 1. Simple chain 2. Wheel 3. Circular 4. Free flow 5. Inverted V 49. Differentiate single and multiple channel networks. S.No 1 2 3 4 Single channel Communication This communication is allowed on only one path called as line authority. It is simply referred as through proper channel Communication flow is slow Easy to maintain orderly in nature Miscommunication is reduced Multi channel communication This communication is allowed in more than one path Communication flow is faster Potential problems may occur Miscommunication is increased
50. State the advantages of oral communication. 1. Doubts are clarified immediately. 2. Feed back is known 3. It provides team sprit 4. Personally of the sender influences the process of communication 5. Quick and effective method.
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PART B 1. Describe theory X and Y. (AU April 2004) 2. What are some possible implications of theories X and Y, staffing, leading and controlling? (AU NOV 2004) 3. Enumerate the assumptions of Mc Gregors Theory X and Y
(AU April 2005) 4. Explain any three theories of Motivation. (AU Nov 2004) 5. Discuss the different theories of motivation. (AU Nov. 2005) 6. Explain how motivation helps an organization to improve productivity? (AU Nov 2005) 7. Write short notes on Maslows hierarchy of needs. (AU April 2005) 8. Briefly explain about the three types of basic motivating needs proposed by Mc Cleeland. (AU April 2005) 9. Explain different styles of leadership based on authority.
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UNIT-V CONTROLLING
1. Define Controlling.(AU May 2005) Controlling is the measurement and correction of performance in order to make sure that enterprise objectives and the plans devised to attain them are being accomplished. 2. What are the three steps in basic control process? i) Establishment of Standards; Correction of Deviations. 3. Define Standards. Standards are by definition simply criteria of performance. They are the selected points in an entire planning program at which measures of performance are made so that managers can receive signals about how things are going and thus do not have to watch every step in the execution of plans. 4. List out the different types of Standards. S.Sundaram Prof/Mechanical Engineering 53 ii) Measurement of Performance; iii)
standards; v) Program standards; Vi) Intangible standards. 5. What do you mean by the Principle of Critical-point control? Principle of Critical-Point Control, one of the most important control principles, state: Effective control requires attention to those factors critical to evaluating performance against plans.
6. What is Strategic Control? Strategic Control comprises systematic monitoring at strategic control points as well as modifying the organizations strategy on the basis of this evaluation . 7. What do you mean by Real-Time Information and Control? This is information about what is happening while it is happening. It is technically possible through various means to obtain real-time data on many operations. 8. List out the requirements for effective controls. i) Tailoring controls to plans and positions; ii) Tailoring controls to individual managers; iii) Making sure that controls point up exceptions at critical points; iv) Seeking objectivity of controls; v) ensuring flexibility of controls; vi)Fitting the control system to the organizational culture; vii) Achieving economy of controls; Viii) Establishing controls that lead to corrective action. 9. What is Budgeting? Budgeting is the formulation of plans for a given future period in numerical terms. As such, budgets are statements of anticipated results, either in financial terms-
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11. What do you mean by Variable or Flexible budget? These are designed to vary usually as the volume of sales or some other measure of output varies and so is limited largely to expense budgets. The variable budget is based on an analysis of expense items to determine how individual costs should vary with volume of output. 12. What is Zero-Base Budgeting? Budgeting in which enterprise programs are divided into packages comprising goals, activities and needed resources and costs are calculated for each package from the ground up. 13. List out Traditional Non budgetary control devices. i) ii) Statistical data; ii) Special reports and analyses Operational audit iv) Personal observation.
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17. What do you mean PERT Analysis? PERT-(Program Evaluation and Review Technique) A time event network analysis system in which the various events in a project are identified, with the planned time established for each. These events re placed in a network showing the relationships of each event to the other events.
18. What are the three time estimates in PERT program? i) Optimistic Time-an estimate of the time required if everything goes exceptionally well. ii) Most likely time-an estimate based on the time the project engineer really believes is necessary for the job.
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21. What do you mean by Management Information System? A formal system of gathering, integrating, comparing, analyzing and dispersing information internal and external to the enterprise in a timely, effective and efficient manner. 22. Define Operations research. Operations research is the application of scientific methods to the study of alternatives in a problem situation, with a view to obtaining a quantitative basis for arriving at a best solution. 23. What do you mean by Linear Programming?
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(AU May 2005) In this system, the supplier delivers the components and parts to the production line just in time to be assembled. Other names for this or very similar methods are zero inventory and stockless production.
26. What is Distribution Logistics? An exciting and profit-promising way of using systems logistics in planning and control is the expansion of inventory control to include other factors; this system is referred to here as distribution logistics. 27. What do you mean by Value Engineering? (AU Dec 2005) Analyzing the operation of a product or service, estimating the value of each operation and attempting to improve the operation by trying to keep costs low at each step or part. 28. What are Quality Circles?
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35.What is International Business? International business engages in transactions across national boundaries. These transactions include the transfer of goods, services, technology, managerial knowledge, and capital to other countries. 36. List out the various forms of International business. i) Exportation; ii) Licensing Agreement ; iii) Management Contracts; (iv) Joint ventures; V) Subsidiaries. 37. Define Multinational Corporations (MNCs) S.Sundaram Prof/Mechanical Engineering 60
communication flowing in both directions. 39. Define Comparative management. Comparative management is defined as the study and analysis of management in different environments and the reasons that enterprises show different results in various countries. PART - B 1. Define controlling. Explain the steps in the basic control process. 2. How critical control points and standards are important in controlling? 3. Discuss control as a feedback system.
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B.E/ B.Tech. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2004 Seventh Semester (Common to all Branches) MG 331 PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks Answer ALL questions. PART A (10 x 2 = 20 Marks) 1. What is meant by Productivity? 2. What is Social Audit? 3. How would you evaluate the importance of a decision? 4. State briefly Tows Matrix. S.Sundaram Prof/Mechanical Engineering 63
(i) What are some possible implications of theories X and Y, staffing, leading and
(i) Define controlling as a managerial function and explain the basis control Process. S.Sundaram Prof/Mechanical Engineering (10) 64
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B.E/ B.Tech. DEGREE EXAMINATION, APRIL/ MAY 2005 Seventh Semester (Common to all Branches) MG 331 PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks Answer ALL questions. PART A (10 x 2 = 20 Marks) 1. Define social audit. 2. List important functions of managers. 3. Mention the three approaches generally adopted by managers in selecting an alternative. 4. Enumerate the advantages of functional organization grouping. 5. Briefly classify the tests that are commonly used in the selection of people for job. 6. State the objectives of sensitivity training. S.Sundaram Prof/Mechanical Engineering 65
(iii) Briefly explain about the three types of basic motivating by Mc Cleeland. (3) S.Sundaram Prof/Mechanical Engineering 66
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B.E/ B.Tech. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2006 Seventh Semester (Common to all Branches) MG 331 PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks Answer ALL questions. PART A (10 x 2 = 20 Marks) 1. State the objectives of management at micro - level 2. Define planning 3. State the features of decision making. 4. What are the advantages of organization? 5. Define staffing. S.Sundaram Prof/Mechanical Engineering 67
(i) Discuss the role of various approaches of management in management theory. Which approach, do you think, adequately clears the nature of management?(10) (ii) How do you classify the levels of management? Briefly describe the function of different levels of management (6)
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(i) What are the functions of manager? Explain (ii) Explain how the strategies can be implemented effectively. Or
(i) How will you institutionalize ethics in organization? (ii) How TOWS matrix is useful to formulate strategies uncertainty. (ii) Discuss the factors determining an effective span of management. Or
(i) Write short notes on any two modern approaches to decision making under
(i) Brief the factors determining the degrees of decentralization of authority(8) (ii) Give a brief account of atleast six mistakes in organizing. (i) Explain about Hezbergs theory of motivation. (8) Or (8) (8)
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(i) Explain in detail about Maslows hierarchy. (ii) State and explain Ouchis theory Z. S.Sundaram Prof/Mechanical Engineering
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(ii) What tools and techniques are to improve productivity in Indian organization (6) Or (b) (i) State any four considerations that govern future managerial practices Corporation? (8) (8) (ii) How do you carry out planning function in case of a Multinational
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B.E/ B.Tech. DEGREE EXAMINATION, MAY/JUNE 2006 Sixth Semester (Common to all Branches) MG 331 PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks Answer ALL questions. PART A (10 x 2 = 20 Marks) 1. Define management 2. What is meant by ethics? 3. What is the purpose of planning?. 4. State any two decision making strategies. S.Sundaram Prof/Mechanical Engineering 69
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B.E/ B.Tech. DEGREE EXAMINATION, MAY/JUNE 2007 Seventh Semester (Common to all Branches) MG 1351 PRINCIPLES OF MANAGEMENT Time : Three hours Maximum : 100 marks Answer ALL questions. PART A (10 x 2 = 20 Marks) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. (a) Who is referred as the father of scientific management? What is the goal of scientific management? What are the various function of management? Define the term of Planning Premises.. Distinguish between strategy and policy. What do you understand by the term span of management? Distinguish between Authority and power. Distinguish between creativity and Innovation. Mention the various types of Leadership Styles. What do you understand by Zero Base budgeting? Define the term productivity PART B (5 x 16 = 80 marks) Discuss in details about Hentri Fayols contribution towards principles of management. Or (b) With suitable example describe the various types of business organization.
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