Savannah Spas

OWNERS MANUAL

IMPORTANT OPERATING INSTRUCTIONS

READ ENTIRE MANUAL BEFORE OPERATING SPA
PLEASE SAVE THIS MANUAL

TABLE OF CONTENTS

Getting Started .................................................................................................................. p.3

Delivery Checklist.............................................................................................................. p.4
Important Safety Notes ...................................................................................................... p.5
Installation ......................................................................................................................... p.6
Supply Requirements ........................................................................................................ p.7
Electrical Connection......................................................................................................... p.8
Start Up Procedures .......................................................................................................... p.9
Equipment ....................................................................................................................... p.10
Inside Your Spa ............................................................................................................... p.11
Hydrotherapy Fittings .......................................................................................... p.12 to p.15
Operation - The Topside Control Panel............................................................................ p.16
System Features .............................................................................................................. p.17

Maintenance
The Cartridge Filter.......................................................................................................... p.18
The Spa Light and Adding an Ozonator........................................................................... p.19
Chemical Use and Water Balance ........................................................................ p.20 to p.22
Cleaning and Caring For Your Spa .................................................................................. p.23
Adj ustable Hydrotherapy Jet ........................................................................................... p.24
Draining the Spa .............................................................................................................. p.25
Winterizing....................................................................................................................... p.26

Troubleshooting .............................................................................................................. p.27

Conditions of w arranty and consumer obligations .......................................................... p.28

GETTING STARTED
INTRODUCTION
With proper care your spa will provide many
years of comfort and pleasure. Please take
the time now to read all of the instructions
before you install your spa. This Owners
Manual will help you understand your spa and
ensure that you get the most from your
investment.
Remember your beautiful new spa is a
powerful piece of electrical equipment. You
owe it to yourself and to your family and
friends, to make sure that the spa is
installed correctly and safely.

SPA DATA
Make: ....................... Savannah Spas
Dimensions .......................................
Serial No ...........................................
Model................................................
Capacity............................................
Date Purchased.................................

This manual explains safety precautions,

installation concerns, and maintenance
procedures. After reading this manual, if you
have any further questions you should
contact our customer care line at
1-800-991-5115

Relax! Escape! and Enjoy

Your New Spa!

The information contained in this document is subject to change without notice. Savannah Spas shall not be held
liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use
of this material.

DELIVERY CHECKLIST
Your spa has been inspected for quality and excellence before leaving the factory. However, you may wish to check
the following:

SPA CONDITION:

Outer packaging is unmarked

Cabinet is free of damage
Acrylic surface is free of damage
Spa cover is free of damage
All jet faces and suction covers are installed
Skimmer basket and floating weir are installed (where applicable)

ITEMS INCLUDED WITH THE SPA:

Owners manual package

Filter cartridge (inside filter housing)
Pillows (where applicable)
Filter niche cover
Other options/accessories as per your invoice
Light lens covers (2)
Spa cover

IN THE EQUIPMENT AREA CHECK THAT:

All the pump unions are tight

The heater unions are tight
The pump, heater and spa pak are all secured to their mounts
The spa light bulb is in its bulb holder and the holder is mounted in the light assembly (reflector)
The drain bibb (hose attachment) is closed

IMPORTANT
It is extremely important that you report any apparent damage to the spa or its packaging as soon as the
spa is receiv ed. The delivery company should be advised. Any missing items must be reported immediately.
Hav e your spa serial number ready w hen you call our w arranty administration div ision. In Canada call:
1-800-774-9992. In the U.S. call: 1-800-824-5090 Ext. 600. The spa serial number is located on a metal name
plate on the exterior of the spa.

NOTES

IMPORTANT SAFETY NOTES

When using your spa, basic safety instructions should be followed, including:
WARNING.

Always check your GFCI before using spa.

WARNING.

Children should not use hot tubs or spas without adult supervision.

WARNING.

Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair
entrapment.

WARNING.

People using medication and/or having special medical considerations should consult a physician
before using a spa or hot tub.

WARNING.

People with infectious diseases should not use a spa or hot tub.

WARNING.

To avoid injury, exercise care when entering or exiting the spa or hot tub.

WARNING.

Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub.

WARNING.

Before entering the spa or hot tub always check the water temperature by reading the digital
display.

WARNING.

DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS A LIGHT, TELEPHONE, RADIO, OR

TELEVISION) WITHIN 1.5 M, 5 FEET OF THE SPA OR HOT TUB.

WARNING.

Do not use a spa or hot tub immediately following strenuous exercise.

WARNING.

Prolonged immersion in a spa or hot tub may be hazardous to your health.

WARNING.

Water temperature in excess of 104F/ 38C may be dangerous to your health, and increase the
risk of hypothermia.

WARNING.

Do not use drugs or alcohol before or during the use of spa or hot tub to avoid unconsciousness
and possible drowning.

Hyperthermia
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal
body temperature of 98.6F/ 37C. The symptoms of hypothermia include drowsiness, lethargy and an increase in
the internal temperature of the body.

The effects of hyperthermia include :

a)
b)
c)
d)
e)
f)

Reduced awareness of impending hazard

Failure to perceive heat
Failure to recognize the need to exit spa
Physical inability to exit spa
Fetal damage in pregnant women
Unconsciousness and danger of drowning

INSTALLAT ION
SITE CONSIDERATIONS:
Your spa is engineered to be installed anywhere, indoors or outdoors. Check that the spa will clear all inside door
frames and/or outside gates and walkways first. The pump and heater system is located below the inside step or
below the topside control, and should remain accessible at all times. While it may be visually pleasing to locate the
spa in a corner, enough room should be left around all sides of the spa for a service person to remove panels and/or
equipment easily.

When planning the location of your spa consider the following:

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

Direction of sun, shade and predominant winds (location of trees)

Amount of privacy at the desired location
Access to the spas steps for safety
Safe entry or exit on materials surrounding the spa
Access to the pump, heater and spa pak for servicing
Natural drainage in the surrounding area or the need to add drainage
Access to suitable drain area and easy refill hose
Lot lines (municipal codes)
Conflicts with other equipment (central air units, gas meters, windows, etc.)
Possible snow loads on the thermal cover
Holding area for the spa cover during use

For safety the spa must be located a minimum of ten (10) feet or three (3) meters away from the main electrical
panel. Ensure all plugs and electrical devices are removed or are placed on a Ground Fault Circuit Interrupter (GFCI).
Consult with a licensed electrical contractor or electrical inspector for exact electrical standards and requirements in
your area.

For Outdoor Installations:

We recommend a level concrete pad at least the size of the spa. Thickness of the pad will vary based on the
concrete experts you speak with. The common answer is four (4) inches thick with reinforcing to keep the pad from
cracking. Consult your concrete contractor with the spas running weight and size for a quote and all the details on
how the pad will be installed. The spa can also be placed on patio stones, but the patio stones must be placed on at
least four (4) inches of compacted sand.

For Deck or Raised Installations :

If constructing a deck to sit the spa on, your structural engineer or deck designer will consider the size and weight of
the spa, as well as the location the spa will occupy. Proximity to load bearing walls will effect design decisions.
Typically, deck designers will either double joist in the spa area or shorten the joist span to accommodate the weight
of the spa. When completely or partially mounting a spa into a deck or floor, a concrete pad or secondary deck level
may be the spas support base. The primary deck or secondary deck supporting the spa must be installed with its
supports On a concrete pillar (Sono tube) or on a concrete footing to ensure that the deck does not move with
changes in ground temperature. In-deck installations should also consider deck skirting. Preventing the build-up of
snow and wind blown debris against the spa cabinet is important. Avoid creating an installation that would be an
attractive home for small rodents. All Savannah Spas support surfaces require a base that will support a minimum of
90 pounds per square foot. Note: Special attention must be made in selecting a location where the spa can
easily be removed in the event that the spa has to be returned for servicing.
Structural damage could be caused, voiding your warranty, if the base that your spa is sitting on drops, for this
reason, we do not recommend the following be used for the bottom support base:
1.
2.
3.
4.

Railroad ties
Compacted or crushed stone, stone dust or earth
Wood struc ture directl y on ground
Wood struc ture bei ng used without s upports below the frost line (this means dec k bl oc ks, whic h sit on the ground are not recommended)

For Indoor Installations:

Be certain to make provisions for proper ventilation. When the spa is in use, considerable amounts of moisture will
escape. This can damage certain surfaces over time. Proper floor drainage is also of most importance.

SUPPLY REQUIREMENTS

MIRAGE

240 Vac.

60 Hz

32 Amps

40 amp 2 pole GFCI breaker

SUNSET

240 Vac.

60 Hz

28 Amps

40 amp 2 pole GFCI breaker

LAGUNA

240 Vac.

60 Hz

28 Amps

40 amp 2 pole GFCI breaker

TRISTAR

120 Vac.

60 Hz

12 Amps

20 amp single pole GFCI breaker

All 240 volt systems require a 40 Amp 2 pole GFCI breaker with a #8/3 wire. (wiring configuration is 2 wires plus
ground. The 120 volt system is supported with a 20 Amp single pole GFCI breaker on a cord. Load current varies,
consult with a licensed electrical contractor or licensed electrical inspector.

Line 2
(Load)

Pressure
Switch

Empty

High Limit
Sensor

Ground

Line 1
(Load)

Heater Unions

Heater Housing
Heater
Terminals

IMPORTANT
Follow the electrical connection diagrams carefully.
Improper hook up can result in a blown replaceable fuse that protects the transzorb. The transzorb is a dime sized
blue or yellow device on the circuit board that protects the equipment from improper power inputs or voltage surges.
The end result of either of these conditions is a spa that will not run, even though there may be correct voltage at the
terminal block. THIS IS NOT COVERED UNDER THE WARRANTY
Note: In some provinces/states, the local hydro/utilities provider may cover damages caused by a power surge.
Consult the local office for coverage details in your area.

ELECTRICAL CONNECT ION

Please note the following important information:
When using this electrical equipment, basic safety instructions should be respected, including the following:
1. READ AND FOLLOW ALL INS TRUCTIONS!
2. Electrical installation must be carried out by a qualified electrical contractor strictly in accordance w ith
local governing codes.
3. A terminal marked ground is located within the control box. To reduce the risk of electric shock this terminal
must be connected to the grounding means provided in the electric supply service panel with a continuous copper
wire equivalent in size to the circuit conductors supplying the equipment.
4. At least two lugs marked bonding lugs are provided on the external surface of the control box. To reduce the risk
of electrical shock, connect the local common bonding grid in the area of the hot tub or spa to these terminals with
an insulated copper conductor no smaller than No. 6 AWG.
5. All field installed metal components such as rails, ladders, drains or other similar hardware within 3m/10 ft. of the
spa or hot tub shall be bonded to the equipment grounding bus with copper conductors no smaller than No. 6
AWG.
6. Test the ground fault circuit interrupter before each use of the spa.
7. Before servicing any electrical components of the system make sure that the power supply is switched off.
8. Always consult w ith a licensed electrical contractor or licensed electrical inspector for standards in your
area.

START UP PROCEDURES
Filling Your Spa
WARNING: It is important that you understand how the features of your spa are operated before you begin the
initial fill.

Make certain that the GFCI breaker that supplies your spa equipment power is shut off.
Wash the spa surface thoroughly with warm water and a soft cloth only - to remove any construction or
transportation debris.
Check that the drain bibb connection is closed.
Check that the unions on the pump and heater are tight. They can loosen during transportation.
Begin filling the spa with a standard garden hose.
Do not fill your spa with well water or any water source that may contain excessive amounts of minerals and
metals (consult your local Home Depot or call our Customer Care Line at 1-800-991-5115 ).
Do not use hot water. This will prevent scaling and corrosion from your hot water tank from entering the spa
Remember to open valves and ensure gatekeepers in place/open
Increase the water pressure slowly to avoid damage from jerking hose. You may want to wrap the hose end to
prevent damage.
Visually check all lines, unions and valves that you can see as the spa fills. If you cannot correct a leak by tightening
a union/valve nut or reinstalling its o ring, contact our warranty administration division. In Canada call:
1-800-774-9992. In the U.S. call: 1-800-824-5090 Ext. 600.
Fill the spa to a level that is halfway up the skimmer. Operating the spa with a low water level will cause damage
to the equipment.
Turn on the main power at your electrical panel.
The pump should be running and the topside control panels display will be flashing. Now read the topside
control operation section of the owners manual.

How Your Spa Works

The powerful jet pump provides superior hydrotherapy through the jets in the spa. Timed keys on the
topside control panel operate the jet pump. Various sizes and styles of jets customize the therapy effect by adjusting
water and air volume. Air control valves on the control panel of the spa regulate the amount of warm, under cabinet
air that can be drawn in by the jets, so you can adjust the air/water mixture. Water diverter valves (two models) can
be used to select jet action between groups of jets, to customize therapy action. Never change the diverter valve
when the pump is on high speed.

EQUIPMENT
Note: This is only a general description of your equipment. See next page for a picture of the parts
described below.

Spa Pak
This enclosure receives messages from the topside control panel (please refer to quick reference card included with
spa). The printed circuit board controls the operating time of the jet pump and the spa light, as well as regulating the
spa water temperature by turning the heater on/off. Several other user safety features are built into the spa pak. The
spa pak is also the location of the power supply terminal block.

Jet Pump
This high output pump provides superior hydrotherapy jet action. A timed key on the topside control panel operates it.
The knife valves must always be open when the spa is running.

Heater Assembly
The stainless steel heater assembly houses the immersion element and is specially designed to attach to the spa
pak for ease of connection to the spa paks heater outputs. As well, a safety pressure switch and grounding
attachment are installed in the heater assembly.

Knife Valves
These are isolation valves that are installed for servicing equipment without draining the spa. When the spa is
running, they should always be open. There are red gatekeepers that serve as props to keep the valves open.

Light Assembly (Rear View)

This is the reflector and bulb holder that completes the light. It is here where the bulb can be accessed and changed,
if necessary. (Pictured on page 19)

Drain/Hose Bibb
This is the point where a hose can be attached for draining purposes. IMPORTANT! ELECTRICAL MUST BE
SHUT OFF TO DRAIN SPA.

Knife Valve
Gatekeeper
Hose Bibb
Part Numbers:
Knife val ve: 0412-20
Gatekeeper: Gatekeeper
Hose bi bb: 9005-0

10

INSIDE YOUR SPA

Knife Valve (open)

Spa Pak

Knife Valve (open)

Gate Keeper

Gatekeeper

Hose Bibb

Pump Unions

Jet Pump

Heater Housing

Part Numbers:
Knife val ve: 0412-20
Gatekeeper: Gatekeeper
Hose bi bb: 9005-0
Spa pak: 0202-205100
1 HP. J et pump - Tristar, 3720421-1306
4 HP. J et pump - Suns et, Laguna
06620776-2340
5 HP. J et pump - Mirage: 06630330-2340

11

HYDROTHERAPY CONTROLS

The best time to perform maintenance on any hydrotherapy fitting is during a drain and refill. Any fitting that has
moving adjustment (diverter and adjustable flow jet) requires regular maintenance to keep it moving freely. Your
spa location choice and your diligence at keeping your spa water chemistry in balance will keep these moving
parts working as they were designed, for years. Avoid spa sites that could lead to dirt or sand being taken into the
water as bathers enter. Avoid unbalanced water that leads to calcium coming out of the solution and
adhering to the jet internals. Both these situations make moving parts stiff and can eventually lead to broken parts.

Part Number:
Air control
Air control: 13565-CG

Air Control
The air control is used to adjust the available air intake to a specific group of jets. Warm air is drawn from withi n the
spa cabinet. Moving the knob will increase/decrease the air/water mixture leaving the jet nozzle. This varies the
Hydrotherapy effect of the jets.

Part Number:
Diverter valve
Diverter valve c omplete: 600-3067
Diverter and stem: 602-0960
Notched cap: 602-3557
Notched handle: 602-3547
O-ring for diverter val ve body (1): 805-0143
O-ring for diverter val ve stem (2): 805-0113

Water Diverter Valve

This handle valve is used to select jet action between groups of jets, to customize the therapy action. Never change
the diverter valve when the pump is on high speed.

Part Number:
Topside control
Topside Mirage, Sunset:
TSC-18-0202-007010
Topside Laguna, Tristar: TSC-9-0202-007003

Topside Control Panel - Mirage, Sunset shown left. Laguna, Tristar shown right.
The LCD touch pad is the control center for the spas connection. The jet pump, and the spa light can be switched on/
off by their respective keys. The remaining keys are for setting water temperature. An LCD display shows the current
water temperature, set point and system error messages. A light is used to signal a function is running.
12

HYDROTHERAPY FITTINGS
Note: Most j et fittings can be replaced w ithout draining the spa.

Part Number:
Adjustable jet
Adjustable jet ins ert: 9649WW

Adjustable Jet (view of back shown right)

To adj ust w ater v olume from minimum to maximum or vice versa:
1. Grasp the outer edges of the jet face (scallops)
2. Turn turn maximum
3. Forcing the face could break the internal volume mechanism.
4. Going beyond turn on large jets will unthread the internal from the jet body. The internal could release and
blow out into the spa water when the pump is turned on.
Adj ustable jets require maintenance to keep their volume mechanism w orking freely. See the maintenance
section of this manual for more details.

Part Number:
Master massage
Master massage c omplete: 210-7107
Internal Ass embl y: 212-6907
O-ring: 805-0224

Master Massage
This high volume therapy jet has no outer edge adjustment.

Part Number:
Neck jet
Neck j et c omplete: 210-7087

Neck Jet
By pulling the center stem, the water flow can be turned on or off, and moved in all directions.

13

HYDROTHERAPY FITTINGS

Part Number:
Volcano fl oor jet Mirage

Part Number:
Volcano fl oor jet Sunset

Pol y jet body: 210-5887

Internal: 210- 8757

Compl ete: 210-4887

Volcano Floor Jet - Mirage shown left, Sunset shown right

Water flow is adjusted through these jets by rotating the diverter valve. Please note that water flow to all other jets in
the spa will be increased/ decreased depending on the position of the water diverter valve.

Part Number:
Ski mmer Mirage
Compl ete: 510-1507
Weir door: 519- 4057
Weir foam: 865-1000
Trim plate: 519-4047
Bas ket: 519-4030

Part Number:
Ski mmer Suns et
Compl ete: 31990-CG

Skimmer - Mirage shown left - Sunset, Laguna, Tristar, shown right

The skimmer for the Mirage has an internal debris basket which can be removed periodically for internal cleaning.
Both skimmers allow maximum water flow to filter system for efficient cleaning. The spa should be filled to the water
level mark on the skimmer.

Part Number:
Ozone jet
Wall fitting: 215-9867

Ozone Jet
This smooth face 1 diameter fitting serves as an entry point for ozone into the spa water, although the jet will
operate even if you have not purchased an optional ozonator.

14

HYDROTHERAPY FITTINGS

Part Number:
Jet pump s uction
Compl ete: 640-3637
Cover onl y: 642-3637

Jet Pump Suction

This large, multi-hole, anti-vortex suction is designed to provide the necessary water volume for the jet pump to
provide peak performance . For personal safety never operate the spa if a suction cover is broken or missing.

Part Number:
Spa Light
Compl ete: 630-5005

Part Number:
Spa Light Lens es
Light lens kit - 1 red, 1 bl ue:
630-0005

Spa Light & Light Lenses

This clear light lens, usually mounted in the spas steps is switched on/off at the topside control panel. It provides light
for safety when entering or exiting the spa. You may wish to color the water or change the mood by adding a colored
lens. Simply push the friction fit, colored lens over the clear bulkhead.

Part Number:
Ther mal sens or
Compl ete: TPH-1-CL

Thermal Sensor
This through wall fitting houses the temperature sensor and sends it to the digital display.

15

OPERATION T HE TOPSIDE CONTROL PANEL

Buttons:

Pump Key

Light Key

Down Key

Up Key

Indicators:
Starting the Pump:
Press the pump key to tur n the pump on. Press a s econd ti me to c hange the pump s peed. A third ti me turns the pump off. A built in
timer automaticall y turns the pump off after 20 minutes, unl ess it has been manually deacti vated. The pump indicator lights up when
the pump is on.
Turning the Light On:
Press the light key to turn the light on. Pr ess a s econd time to turn the light off. T he light indicator lights up when the pump is on.

Setting W ater Temperature:

Use the up or down arrow key to r egulate the water temperature. Press and hol d key the to increase (or decrease) current temperature setting. The temperature s etti ng will be displ ayed for 5 sec onds to confirm your new sel ection. Water temperature can be
adjusted by 1
incr ements from 59
F to 104
F (15
C to 40
C). The set poi nt indic ator displays the desired temperature NOT the
current temperature.
Automatic W ater Heat er Start:
When the water temper ature is 1
F (0.5
C) lower than the set point, the heater will automaticall y turn on until the water temper ature
reaches set poi nt plus 1
F (0.5
C). The heater indicator lights up when the heater is on.
Programming the F ilter C ycle Duration:
The s ystem automatic ally performs two filter c ycles per day, at 12-hour inter vals. During a filter c ycle, the pump is acti vated for a
programmed number of hours. T o set the filter cycl e duration: Press and hol d the light key for 5 sec onds. T he display will show a
val ue that repr esents the filter c ycle durati on in hours. Use the up or down key to c hange the s etting. 0 = no filtration, 12 =
continuous filtration. When the desired s etting is displayed, press the light key agai n. The filter cycl e will start. T he filter indicator
lights up when a filter c ycl e is on.
Note: After a power failure, the filter c ycl e duration will return to its default value (6 hours). In this cas e the first filter c ycle will start 12 hours after
power has been restored. Als o, to prevent exc essive water temperature c aus ed by filter c ycles that are too l ong, the s ys tem will canc el a filter c ycle
after 3 hours if the water temperature raises more than 2
f (1
C) above s et point. In this c ase, the filter i ndicator will flash.

Troubleshooting:
The pump has started up for 1 minute on sever al occasions and the filter indicator is flash ing: Not a bug but a feature!
Our Smart Winter Mode protects your s pa fr om the col d by turning the pump on for 1 minute s everal ti mes a day to prevent water
from fr eezing in the pipes.
3 flash ing dots ar e disp layed: a probl em has been detected. DO NOT ENTER THE WATER! Chec k and open water valves.
Clean filter if necessar y. Chec k water l evel. Add water if needed. Shut power off and power your spa up again to reset the
system. If problem persists call our customer care line at 1-800-991-5115

water temp erature is flashing: water temperature in the spa has reached 112
F (44
C). DO NOT ENTER THE WATER!
Remove spa c over and allow the water to cool down. T he s ys tem will reset its elf when water reaches 109
F (43
C). If problem
persists call our cust omer care line at 1-800-991-5115
If the dis play is fl ashing, a power failure must have occ urred. Press any key to stop the flashi ng and reprogram the filter c ycle.

16

SYSTEM FEAT URES

Automatic Heater Start
When the water temperature is 1F (1/2C) lower than the set point, the heater will be turned on until the water
temperature reaches the set point plus 1F (1/2C).

Pressure Switch
The system is always checking the state of the pressure switch. The pressure switch is allowed 5 seconds to sense
flow and close at power up. If the switch is still open after the delay, three flashing dots will appear in the display. The
heater will not be allowed to turn on, but all other components will function. The system will continue to check the
condition and if it no longer exists the system will reset itself. At the same time, the error message will be removed
from the display and the heater will again be allowed to turn on. If the system ever detects that the pressure switch
was closed before pumping began, three flashing dots will be displayed.

Hi-Limit
The hi-limit circuit will be shut off the heater if the water temperature, at the hi-limit probe reaches 119F (48C). The
display will show three flashing dots, but the pump will still function. The heater will remain off, until someone presses
a key on the topside control panel to reset the hi-limit circuit.

Smart Winter Mode

This feature prevents the water from freezing in the spas plumbing. An on board sensor is checking the ambient air
temperature on the pak. If at any time, the system sense s that the outside temperature is cold, the system will
activate the winter mode for the following 24 hours. In the Smart Winter Mode, if the jet pump has not been turned on
in the past 2 hours, the system will start for 1 minute, in order to circulate the water. During this 1 minute, the Purge
indicator on the topside control panel will be flashing.

Power Up Detection
The display will flash indicating power has been lost, then restored. Pressing any key will clear the flashing display.
IMPORTANT: If there is a pow er failure, w hen pow er is restored:
1. The LCD display will be flashing until you press any key.
2. The temperature set point and filter cycle selection values will be restored to their values, as the processors
memory will hold these values.

17

MAINTENANCE -T HE CARTRIDGE FILTER

ACCESSING YOUR SPAS CARTRIDGE FILTER
Your spa will have the filter style shown here, be familiar with how to access it.

Top Load Pressure Filter

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

This filter is under pressure, so you must shut off the power to the spa at the GFCI breaker.
The filter system is located under the filter cover on the top lip of the spa.
Push down on the tab.
This allows you to thread the lock ring off. Set lock ring aside.
Open air relief valve (lid plug) to allow easier lid removal.
Grasp lid handle and pull lid off, exposing the cartridge.
Cartridge filter should be hosed off every 1-2 weeks minimum.
When re-installing, check o ring on lid for damage. Use a non petroleum based lubricant to keep o ring pliable.
Re-install lid firmly and thread on lock ring until lock tab snaps into place.
Tighten air relief valve temporarily, while you reset power to the spa.
Open the air relief valve and release the trapped air.

Part Number:
Filter parts

Filter Niche

Filter cartridge: M-4326-HD

Filter niche (includes cover):
R17254255
Niche cover: R17261155
Compl ete lid: R172385
O-ring for lid: R172223
Air relief val ve: R172224X
O-ring for air relief val ve: R172221
Loc k ring: R172214
Loc k tab: R172374
Loc k tab scr ew: R172375

Lid
Air Relief (bleeder) Valve
Lock Ring
Lock Tab

Filter

Cleaning Your Cartridge Filter

Rotating clean cartridges will keep your w ater clean and sparkling, reduce chemical consumption and down
time due to cartridge cleaning.
1. Remove large debris by separating cartridge folds and spraying with a garden hose. Your kitchen or laundry sink
is also useful for this.
2. Contaminants that cause the cartridge to become brownish or grayish in color require soaking overnight in a
specially formulated cartridge cleaner (available at your local home depot).
3. Use a large plastic pail and follow the package directions. For safety reasons, you should locate your soaking pail
out of reach of children.
4. Rinse the cartridge thoroughly to remove all the cleaner.
5. Allow cleaned cartridge to dry completely before re-using.
6. Spread pleats and run a soft brush through each one individually to complete cleaning process.
SPECIAL NOTE: Several cartridge filters look similar. Using the w rong cartridge may cause problems. If in
doubt please call our customer care line at 1-800-991-5115

18

MAINTENANCE - SPA LIGHT and OPTIONAL OZONATOR EQUIPMENT

REAR ACCESS STYLE LIGHT
Replacing the Light Bulb
Light style:
1 pc through wall bulkhead
Bulb access: Rear
Bulb:
Automotive # 912
1. Switch power off.
2. Locate the back of the light fitting and bulb receptacle behind the Spa Pak, in the vertical wall of the spa that is
your spas steps.
3. Turn the bulb receptacle until its tabs fall into the slots in the rear fitting (reflector).
4. The bulb receptacle can now be removed by hand from the rear fitting.
5. The bulb can be removed and replaced by hand. Remember not to damage the bulb wire contacts.
6. Re-install bulb receptacle. Switch on power and test.

Spa Light:

Ozonator :

Rear fitting (reflector)

Bulb receptacle
Bulb (inside receptacle)
not shown

Part Numbers:
Spa light
Compl ete: 630-5005

Side View

Part Numbers:
Ozonator
Compl ete 240 volt: 1210061
Compl ete 120 volt: 1210060

Front View

Adding an Ozonator Procedure:

If you have decided to invest in an ozonator to help you with water treatment, you will be pleased to know that your
SAVANNAH spa is ozone ready. A double loop of tubing and a safety check valve are installed and a piece of
clear tubing is left unattached in the equipment area.
Heres how to add your ozonator:
1. Mount the ozonator securely in a suitable location. Keep in mind the ozonators cord length, available tubing and
the length of your mounting screw.
2. Remove the plug at the end of the 1/4 tubing
3. Screw the threaded nipple into the ozonator (as per enclosed instructions)
4. Attach the tubing to the ozonator (no glue or clamps are required).
5. Plug the ozonator into the dedicated receptacle in the spa pak.
19

MAINTENANCE - CHEMICAL USE AND WATER BALANCE

Note: The chemical treatment information shown here is based on industry accepted standards provided by
various chemical manufacturers. Sanitizing your spa is a process requiring initial start-up, daily, weekly and periodic
maintenance. Know your spas water volume before you begin. These instructions are general. Always follow the
procedure of the chemical brand you are using.

ALWAYS THINK SAFETY

1.
2.
3.
4.
5.

Always add chemicals to the water, never water to chemicals.

Do not mix chemicals.
Store chemicals in a cool, dry place out of the reach of children.
In case of contact or if chemical is swallowed, follow emergency advice on product label.
Do not smoke near chemicals. Keep containers closed when not in use.

Water Balance
Water balance is important to the overall performance of your spa. No two spa water conditions are exactly alike.
The water source, location of the spa and frequency of use all effect the water balance. Unbalanced water can
damage the equipment, especially the heater element, make the water uncomfortable for the user, and
decrease the effectiv eness of the disinfectant. To begin with, alkalinity, pH, and calcium hardness must be within
the correct range to balance the water. Damage to equipment caused by improper water chemistry is not covered by
warranty.

pH
Simply, pH is a scale indicating whether spa water is basic, neutral or acidic. Spa water should be slightly basic 7.2
to 7.6; A low pH below 7.2 leads to corrosion of spa equipment and will irritate the skin of the bathers. The sanitizer
will dissipate more rapidly. A low pH can be corrected by adding a pH increaser. Note: alkalinity must be in correct
range prior to increasing or decreasing pH.

Alkalinity
Total alkalinity is a measure of the alkaline in the water. They act as a pH buffer or a stabilizer preventing large
changes in the pH. The total alkalinity should be between 80 to 150 ppm; ideally 120 ppm. Tablet chlorine and
bromine tend to gradually lower the alkalinity level.
Low total alkalinity causes: the pH to wander, corrosive water, disinfectants to be ineffective.
To raise the total alkalinity, add: an ALKALINITY INCREASER.
High total alkalinity causes: cloudy water, scale formation.
To lower the total alkalinity, add: a pH REDUCER.

Calcium Hardness
Calcium hardness is the hardness present due to dissolved calcium. The desired range is 120 to 200 ppm.
Low calcium hardness causes: corro sive water, staining of the spa.
To correct this problem, add: a SCALE PREVENTATIVE.
Note: some w ater sources may contain excessive hardness and metals and may not be suitable for use in a
spa. Consult our customer care line at 1-800-991-5115 if you hav e excessive amounts of either.

20

MAINTENANCE - CHEMICAL USE AND WATER BALANCE

PROCEDURE:
Initial Start-up
1.
2.
3.
4.
5.

Add a scale preventative to inhibit staining & scale build up.

Test and adjust the total alkalinity. This stabilizes pH.
Test pH level. Ideal range is 7.2 to 7.6.
Adjust if necessary using pH increaser or pH decreaser.
A proper sanitizer level can be maintained by using one of the following:

a)
b)
c)
d)

2 part bromine
Bromine tablets in a floating dispenser
Granular chlorine (check label for use in spas)
Chlorine tablets in floating dispenser (check label for use in spas)

Note: The use of an ozonator is not a substitute for chemicals. This is a supplemental water treatment
dev ice only and does not eliminate the need for sanitizing chemicals. How ever, it does reduce your
sanitizer chemical consumption. Discuss your ozone related chemical requirements with your dealer.

Daily (based on bather load)

1. Test and maintain a pH level of 7.2 to 7.6.
2. Maintain a bromine or chlorine level as recommended by your dealer. Typically 1-2 ppm chlorine or 2-5 ppm.
bromine. This may involve the addition of 1 or 2 parts of your direct to water chemical system or the
adjustment of your bromine feeder.
3. Test and maintain a minimum of 1-3 ppm of chlorine or 3-5 ppm of bromine.

Weekly
1. Add scale preventative and circulate for 30 minutes.
2. Add a water clarifier and circulate for 30 minutes. This product clarifies the water by helping the filter trap
smaller particles in the water.
3. Weekly use of a spa shock product to eliminate odor, restores water clarity and renews the sanitizer level.
Note: alw ays follow recommended procedure of the chemical brand you are using.

21

MAINTENANCE - CHEMICAL USE AND WATER BALANCE

COMMON SPA WATER PROBLEMS

PROBLEM

POSSIBLE CAUSE

CLOUDY
WATER

A) organic contaminants build

up
B) Suspended particles
C) pH high
D) Total alkalinity too high
E) Hardness too high
F) Poor filtration
G) High dissolved solids

A) Shock treatment with a Spa

Shock
B) Add a water clarifier
C) Add a pH reducer , until pH
level reads 7.2-7.6
D) Add pH reducer, adjust total
alkalinity to 80-150 ppm.
E) Add a scale preventative, circulate through a water
softener until hardness is
120-200 ppm.
F) Dirty filter, clean with a
cartridge cleaner
G) Empty spa and refill

COLORED
WATER

A) Dissolved copper, iron and

other metals from source
water or equipment
B) Algae
C) Fragrance

A) Use a scale preventative

B) Chemically shock water
C) Stop the use of fragrance

FOAMING

A) High concentration of oils

and organic contaminants
being agitated by jets
B) Soft water

A) Use defoamer on foam; as

per instructions on bottle
B) Add a calcium increaser
until hardness is 120-200
ppm.

SCALE
DEPOSITS

Drain partially, add a scale

High calcium level, high pH, high Preventative.
alkalinity
Correct pH level to 7.2-7.6 and
alkalinity to 80-150 ppm.

ODOR

High level or organic

contaminants, combined
bromine

EYE/SKIN pH too low

IRRITATION

22

SOLUTION

Shock with a spa approved

shock

Add a pH increaser until level is

7.2-7.6

MAINTENANCE - CLEANING AND CARING FOR YOUR SPA

Acrylic Care
This beautiful acrylic surface is among the highest quality surface materials available. Its hard, non-porous surface
prevents dirt from accumulating and resists stains better than other plastic materials. With normal use, it is so
durable it will retain beauty with only a minimum of care. So, to maintain the elegant look just follow these simple
steps.

Use only non abrasive acrylic cleaning products available at your local Home Depot. mild dishwashing detergent
liquid can also be used, followed by rinsing thouroughly and drying with a clean cloth.
Never use abrasive cleaners.
Do not allow your acrylic surface to come into contact with products such as acetone (nail polish remover) nail
polish, dry cleaning solutions, lacquer thinners, gasoline, pine oil, or any thing else that might be strong enough
to damage the surface.
Remove dust and dry dirt with a soft damp cloth.
Clean grease, oil, paint and ink stains with isopropyl (rubbing alcohol).
Avoid using razor blades or other sharp instruments that might scratch the surface. Small scratches can be
removed by applying a thin coat of automotive paste wax and buffing lightly with a clean cloth.

If you dont rinse off any surface cleaner thoroughly, you w ill experience foaming on refilling and start-up.
Periodic application of a good w ax adds luster to the appearance and protects the finish.

Protecting Your Woods Surface

Your new spa skirt has been coated with a semi-transparent stain, to enhance the natural beauty of the cedar. In
order to preserve the look of your spa, it is recommended that a semi-transparent stain, in the color of your choice,
is re-applied annually, or bi-annually as needed. For increased durability, you may choose to apply a quality exterior
grade clear finish over the stain.

Thermal Spa Cover Care

In an uncovered spa, over 90% of the heat is lost from the spa surface. The evaporation also effects the chemical
balance and could create humidity problems if indoors. Hard covers are engineered for maximum thermal efficiency
and appearance. They are hinged in the middle for easier handling, and the zippers allow the tapered Styrofoam
inserts to be changed if damaged.
The skirt on the cover hugs the lip of the spa for a tight fit. The handles are placed so even a large cover can be
easily opened by one person. The locks, with one part fastened to the deck or skirt, prevent small children or
animals from entering the spa.

Do not drag the cover across the spa or decking. Fold cover first, then remove with assistance.
Do not place the spa where snow loads are excessive on the cover. If snow accumulates on the cover, carefully
remove the snow.
Do not shovel the snow, as the cover will tear.
Do not stand on the hard cover. The cover is not warranted against the foam breaking or the vinyl covering
tearing.
Do not use abrasive cleaners or leather restoration-type cleaners. Use only water and mild detergent.

Pillow Care
Remove and clean the headrest pillows regularly with soapy water using a cloth or soft-bristle brush. To maintain
water resistance and luster, apply a quality vinyl conditioner once a month. Oxidizing or shocking the water with the
thermal cover on will reduce the life expectancy of the pillows and the thermal cover.

23

MAINTENANCE - ADJUSTABLE HYDROT HERAPY JETS

Diagram of an adjustable jet:

Nut

Gasket

Barrel
assembly
Wall thickness
compensation
spacer
Jet body
Spa wall

Removing and Cleaning the Jets

1.
2.
3.
4.

Simply turn jet counter clockwise until a click is heard

Jet can now be removed
Using a cloth, sweep out any debris inside the jet face housing and on the barrel assembly
You may want to soak jet in a bucket of soapy water (rinse well before replacing jet in spa)

Note: procedure can be done in either a full or empty spa.

24

MAINTENANCE - DRAINING T HE SPA

Knowing When to Drain
Dissolved solids from bather load and ongoing chemical treatment accumulate in your spa water. The early sign of a
high level of dissolved solids is unmanageable, cloudy water.
When in doubt, remember the best chemical for your spa is fresh water.

How to Drain Your Spa

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Important: Turn off the power of the spa at the GFCI.

Attach your garden hose to the drain connection located in the equipment area or insert a submersible pump.
Route the hose to an appropriate drain location.
When the drain is opened the spa will gravity drain, even unattended.
As draining proceeds, move water from the seat contours into the foot well. Draining will stop due to the drains
height.
Remove any remaining water with a shop-vac, sponge and pail, or simply dilute in your fresh fill.
Before refilling, clean the spa surface as necessary and perform any other maintenance that is easiest done in
an empty spa. (cleaning surface, examining the cartridge filter, lubricating the jets, etc.)
Dont forget to close the drain connection before refilling.
Important: Do not turn the power back on until the spa has been refilled.
Check all union connections as the spa is refilling.

To speed up the draining process, you may wish to use submersible pump, available at your local Home Depot.
Caution should be taken, to not damage the acrylic surface while using a submersible pump.

25

MAINTENANCE - WINTERIZING
Protect Your Spa
Cold climates, where danger of freezing exists, require special care on your part in order to prevent damage to the
spa shell and equipment. If you plan to use your spa during the cold months, be sure your system is running
properly to keep the water moving so that the heater will operate. This will keep the water from freezing and the
heater will come on as the temperatures drops. You may need to increase the filtration cycles (see quick reference
card)
WARNING: If you have a pow er outage, and cold temperatures are a possibility, your spa and equipment
could possibly freeze. Ice in the spa and equipment w ill cause damage. You should consider the need to
w interize your spa if it is to be dormant for an extended period of time. For more information, please contact
our customer care line at 1-800-991-5115

How to Winterize Your Spa

Follow the procedure below to help prevent damage to your spa and related equipment.
1. Drain the spa of all water, as outlined in owners manual.
2. Remove any remaining water with a sponge. If you have a shop-vac, try vacuuming as much water as possible
out of the jets and spa shell. If you cannot remove all of the water, an approved non-toxic spa anti-freeze can
be added to the remaining water.
3. Remove spa equipment system and pump for storage inside. If this is not practical, use the shop-vac again to
draw any water from the pumps casings. Remove lower casing drain plugs.
4. Shut off electrical power at the breaker.
5. The filter should be drained and cartridge removed and cleaned. Store the filter element in a room with above
freezing temperatures.
6. Support the hard cover along the hinge with 2 by 4s or plywood across the spa. Lock your hard cover over the
spa and cover entire spa with a tarpaulin. Block the tarp in place or staple to your cabinetry.
When you refill in the spring remember to re-install any plugs and vacuum out the approv ed non-toxic spa
anti-freeze. Follow the directions for start-up, as if this were a new spa.

26

TROUBLESHOOTING
This troubleshooting guide covers the basics that we believe may be solved by most spa owners. If you are in doubt
at all of your ability to solve the problem yourself, call our customer care line at 1-800-991-5115. Remember that
electrical contact can cause personal inj ury. Never open the control box unless the pow er is turned off.
Once you have followed the troubleshooting guide, if the problem persists, call our Warranty Administration Division. In Canada: 1-800-774-9992, In the U.S.: 1-800-824-5090 Ext. 600 and be sure to inform us of the actions you
have taken so far.

PROBLEM Spa equipment will not run

1.
2.
3.
4.
5.
6.

Has the GFCI tripped?

Is there sufficient voltage being supplied? Problems with other household devices?
Is the GFCI connected correctly? (especially the neutral connections on new installations)
Is another breaker or fuse in the circuit blown?
Is the transformer fuse blown?
Is the transzorb on the circuit board blown? See Electrical Connection earlier in this manual.

PROBLEM Hydrotherapy jets dont operate

1.
2.
3.
4.
5.
6.
7.

Is the jet pump plugged into the spa pak?

Is pump fuse blown?
Has the 20 minute jet pump timer expired?
Is the indicator light for the jet pump on when the jet key is pressed?
Are both jet pump gate valves open?
Are all the adjustable jets turned down to minimum volume?
Is there air trapped in the pump? Relieve by unthreading upper pump union until escaping air is replaced by
water.
8. Review the low level programming and correct any improper settings.

PROBLEM Spa does not heat

1. Is the set point higher than the actual temperature of the water?
2. Is there an error message indicated on the display?
3. Check filter condition (clean or replace as necessary).
4. Is the water level correct? (see skimmer information on page 14)
5. Has the hi-limit tripped? Reset by pressing any key. Monitor for a temperature increase.
6. Is the spa covered when not in use?
7. Is ambient temperature affecting the spa water temperature?
Remember, a flashing Heat on indicator light means there is a need for heat, but some other problem is
stopping the heater from being turned on. When the arrow/triangle is on solid the system is allowing the
heater to turn on.

PROBLEM Light does not work

1.
2.
3.
4.
5.

Does the Light indicator light come on when the light key is pressed?
Is the bulb holder securely in the light reflector?
Are the bulbs wire connections damaged?
Is the bulb burnt out? Try a new bulb (Automotive # 912)
Is the light fuse blown?

27

CONDIT IONS OF WARRANTY AND CONSUMER OBLIGAT IONS

It is the spa owners responsibility to ensure the following:
1. All installation methods conform to local codes, including electrical connection.
2. All safety issues related to the spas use have been reviewed and any concerns addressed.
3. There is easy access to all equipment and skirt panels to be able to remove any or all pieces of equipment for
service or replacement.
4. The spa can be removed from any deck, enclosure or customer installation to provide access for specific repairs
as required by the manufacturer or their agents.
5. The spa can be removed from its inside location or from its property location to be returned to the factory as
requested by the manufacturer.
6. Water chemistry and balance are maintained in accordance with accepted industry guidelines and endorsed by
industry guidelines.
7. The manufacturer must be notified of any concerns, which may be warranty related immediately. The consumer
may also wish to acquire a proof of receipt of his/her concerns to supplement any future warranty claim(s).

NOTES:

Warranty Administration Div ision: In Canada, 1-800-774-9992. In U.S., 1-800-824-5090 Ext. 600.

28

ATTENTION! PLEASE READ BEFORE WIRING YOUR SPA!

SUPPLY REQUIREMENTS
MIRAGE

240 Vac.

60 Hz

32 Amps

40 amp 2 pole GFCI breaker

SUNSET

240 Vac.

60 Hz

28 Amps

40 amp 2 pole GFCI breaker

LAGUNA

240 Vac.

60 Hz

28 Amps

40 amp 2 pole GFCI breaker

TRISTAR

120 Vac.

60 Hz

12 Amps

20 amp single pole GFCI breaker

All 240 volt systems require a 40 Amp 2 pole GFCI breaker with a #8/3 wire. (wiring configuration is 2 wires plus
ground. The 120 volt system requires a 20 Amp single pole GFCI breaker. Load current varies, consult with a
licensed electrical contractor or licensed electrical inspector.

Line 2
(Load)

Pressure
Switch

Empty

High Limit
Sensor

Ground

Line 1
(Load)

Heater Unions

Heater Housing
Heater
Terminals

IMPORTANT
Follow the electrical connection diagrams carefully.
Improper hook up can result in a blown replaceable fuse that protects the transzorb. The transzorb is a dime sized
blue or yellow device on the circuit board that protects the equipment from improper power inputs or voltage surges.
The end result of either of these conditions is a spa that will not run, even though there may be correct voltage at the
terminal block. THIS IS NOT COVERED UNDER THE WARRANTY
Note: In some provinces/states, the local hydro/utilities provider may cover damages caused by a power surge.
Consult the local office for coverage details in your area.