Documente Academic
Documente Profesional
Documente Cultură
2. People avoid feedback because they hate being criticized. People do not wish to
hear their own imperfections. The behavior exhibited is as mentioned below:
(b) Denial One is in denial when he is unable to face or fail to acknowledge the
reality. Denial is most often an unconscious response.
(c) Brooding It is a powerful emotional response taking the form of morbid pre
occupation. Brooders lapse into passivity, paralysis and isolation.
(d) Jealousy This involves comparing ourselves with others based on suspicion,
rivalry, envy or possessiveness
3. To cope up with this behavior, people must learn to adopt to feedback. Following
adoptive techniques can be used.
(a) Recognize your emotions and responses Once your emotions have been
identified you should critically understand it.
(b) Get Support Ask for help from trusted friends, who will listen, encourage and
offer suggestions.
(c) Reframe the feedback reconstruct the feedback process to your advantage,
i.e. reacting to feedback in a positive light so that negative emotions and
responses lose their grip.
(d) Break up the task Divide the large task of feedback into manageable,
measurable chunks and set realistic timeframes for each one.
(e) Use incentives Pat yourself as you make adaptive changes, more so since
feedback process is not wholly a negative experience
4. Once you begin to adapt your responses and behavior it is time to seek regular
feedback from your boss. The proactive feedback includes four steps:
(a) Self assessment The first task is to determine which elements of job are
most important. Next step is to recall informal feedback from co-workers,
subordinates and customers.
(c) Absorbing feedback After hearing critical feedback one must keep negative
emotions private and replace them with adaptive responses.
(d) Taking actions The last phase is to act on the information received in the
form of feedback.