1 2
Set Up Your Phone
Activate Your Phone
• If you purchased your phone at a
Sprint Store, it is probably activated
and ready to use.
• If you received your phone in the mail
and it is a new Sprint account or a
new phone number, your phone is
designed to activate automatically
once you have completed setup
(see page 4).
• If you received your phone in the mail
and you are switching the number
from a previous Sprint phone, do not
turn on your new phone yet. First,
go to sprint.com/activate on your
computer's Web browser and follow
the instructions to activate the
number on your new phone.
If you have any problems with activation,
contact Sprint Customer Service at
1-888-211-4727 from another phone.
2 3
15
Scroll a specific amount
Drag in the desired
direction.
Scroll fast
Flick in the desired
direction.
Stop scrolling
Tap the screen while
scrolling.
406-11612-00 V 1.0
3 4
Overview
To use your Palm Pre™ phone, you must
®
agree to Palm’s terms and conditions
and create a Palm profile—do so by
entering a working email address.
Why do I need a Palm profile?
Turn On Your Phone A Palm profile gives you access to
services like automatic updates, backup
of your data, and more.
Setting up a Palm profile is different from
Activate your phone before you turn it
setting up email on your phone. To set
on (see previous page). Press and hold
up email, see page 11.
the power button until you see a logo.
Wait for setup to start (please be patient).
To slide out the keyboard, hold the phone
in both hands and gently push up with
your thumbs.
Power button
Use of this device requires providing a valid email address,
mobile phone number, and related information for account
setup and activation. A data plan is also required. Unlimited
usage data plan strongly recommended or additional data
charges may apply.
16 17
Zoom in Place cursor in a text
xtt field
Place two fingers and Tap the location.
spread them apart.
Zoom out Move cursor
Place two fingers andd Insert the cursor, press
bring them together. and hold Orange, and
then drag anywhere
onscreen.
Zoom in/out a fixed Select text
amount Insert the cursor, press
Double-tap the screen. and hold Shift, and then
ABCDE
ABCD
ABC
AB
Double-tap again to drag anywhere onscreen.
zoom out.
Drag and drop
Tap and hold the item,
m,,
drag, and then lift your
ur
finger to drop.
5 6
Open Applications
I’ve finished setup. Can I use my
phone?
Your phone is ready to use! Go ahead
and make calls (see pages 17–18), set up
email (see page 11), and use all the other
applications on your phone.
If you see a notification that an update is
available, tap Install Now to install it.
Palm periodically sends updates to
enhance the applications and features
on your phone.
How do I transfer data from my
computer?
On your computer, look for an email at
the address you used for your Palm
profile. Click the link in the email to verify
your Palm profile. The link takes you to a
website where you can do a one-time
data transfer to your phone from
selected desktop organizers like Palm®
Desktop and Outlook®. This transfer is
the way to get the data from your old
Palm smartphone to your Pre phone.
4 5
18
Sync Your Data
Anytime you are in Email, Messaging,
Calendar, or Contacts, you can set up a
relationship to wirelessly sync data with
selected service providers—for example,
Google’s Gmail, Facebook, or Microsoft
Exchange ActiveSync® (check to see if
your company supports this).
You must already have an account with a
service provider before you can set it up
on your phone.
EF
FG
G the speed-dial key.
13
Move Among Open
1 applications at the same time. To move
2 11 3
3
4 access Quick Launch and the Launcher.
5
6
7
8
9 In Card view, throw the card off the top of
10
Top
19
Merged Views
Your phone’s Synergy™ feature displays
data from several sources in a single
view, but keeps the sources of your
data separate.
Let’s say you use Google calendar for
your personal appointments and your
company's Outlook calendar for
business appointments. Your phone’s
Calendar application can display
appointments from both calendars in
a single view.
Likewise, if you set up multiple email
accounts, the Email application lets you
display the messages from all your
account inboxes in a single view.
And in Messaging, all your messages
with a person show up in a single
conversation view, whether they are text,
multimedia, or instant messages.
7 8 9 10 11 12 13 14
Find It Fast Make a Call Set Up Email Gesture Guide Minimize app and go to Card view Open menus
Applications Press Center. Application:
Tap the upper-left corner.
Touch the screen or gesture area lightly
Connection:
when performing gestures.
1 Earpiece Tap an icon to open an application. You can open and use multiple In Launcher or Card view > enter a Launcher > . Launcher > . e upper-right
Tap the rig corne er.
word, name, or first and last initials. Be sure to take the gesture tutorial:
2 Speaker (on back) Quick Launch: Displays up to five icons. See pages 17–18. Enter the settings to get messages from Go to palm.com/support.
You can open the Quick Launch from among them, press the Center button to Your phone displays any matching any of your email accounts.
Touchscreen shrink the app you’re using. You’re now
any screen. Drag out any icon except results. Tap the one you want. Setting up email from some providers
4 Volume: See page 18. Launcher and then drag in another one. in Card view, where all open apps
appear as small windows (cards). Tap a phone number to dial it! Or tap the automatically adds your contacts and
5 Gesture area Turn on your phone Resize cards and change card order Open Quick Launch
Launcher: Displays all your apps (when name > to send a text message. calendar data from that provider to
6 Microphone you open the Launcher, Quick Launch In Card view, swipe left or right on the
screen to scroll through open apps. To search the Web, tap the text you your phone. See page 13.
Press the power button. Tap and hold a card. Drag cards to
change the order.
Drag up slowly and move your finger to
the app you want.
7 Center button: Press to go to appears also). Scroll up and down to see entered and tap the search option
12
Card view. the whole page, and left and right to see When you see the app you want, tap it. you want.
all pages. To close the app, throw the card off the
8 Orange key: Press to enter numbers
See the Gesture Guide to learn how to top of the screen.
and symbols that appear above the
letters on the keys. Press twice to
lock it. Open Launcher
9 Shift: Press twice for Caps lock. Press Center > tap
10 Space
11 Camera lens and flash (on back)
12 Charger/microUSB connector
13
13 Backspace
14
14 Enter Close an app Delete a lliist iittem
w tth
Throw he ii ittem ooff f tth
he ssiide o
off the screen.
15 Sym: Press to select characters like the touchssc
crree
ee
enn.
15 currency symbols and accented
Launcher,
page 1
characters.
16 16 Headset jack
17 17 Ringer switch: Slide to turn the ringer
and notification sounds on and off. Back: Go up a level in an app, save data
18 Quick Launch Quick swipe left in gesture area.
18 Power: Press to wake up or turn off
the screen. Press and hold to turn Page
the device on and off. indicator
6 7 Phone Contacts Email Calendar Launcher 8 9 10 11 12
20 21 22 23 24 25 26 27 28
Linked Contacts Notifications Phone Media Get Help Manage Your Account Total Equipment
Protection
The Contacts application also offers Notifications at the bottom of the screen Turn the phone off and on Use the speakerphone or mute the Take a picture Need help with setup? Check minute usage and account With Total Equipment Protection, your
a merged view—you can see all your alert you to voicemail, incoming messages, Tap the upper-right corner of any screen microphone Launcher > > Space. After your phone is activated with Sprint, balance phone will be protected against loss,
contacts from all your accounts in a upcoming appointments, and more. For > Turn on/off Airplane Mode. While on a call, tap the onscreen button the Palm support staff can help you set Launcher > >*4> . theft, and physical and liquid damage,
single list. But more than that, Contacts some notifications, tap the notification to To take a picture in landscape view, turn as well as covered for mechanical and
you want. the phone 90°. up your phone and get you up and
lets you see all your information for a act on it. For others, such as Calendar Dial a number by contact name running. Call 1-866-750-PALM (7256) Make a payment electrical failure, routine maintenance,
person in a single view—even if that reminders, the notification gives you and failure from normal wear and tear.
Get Started.
Launcher or Card view > enter the first Connect to a Bluetooth® headset Change your wallpaper from 6:00 AM to 8:00 PM Pacific, Monday Launcher > >*3> .
information comes from multiple sources. options such as opening the appointment through Friday, and 8:00 AM to 5:00 PM Enroll when you activate or upgrade
or dismissing the notification. or last name or initials > tap the number. Launcher > > On > Add device > Launcher > > tap the picture you your phone. You have up to 30 days
For example, let’s say you have a work headset name. Pacific, Saturday and Sunday. This Find service plan information
contact in Exchange ActiveSync and a If you do not act on a notification after a want to use. Tap the upper-left corner > service is free within 90 days of purchase. after activation or upgrade to enroll, All you need to know to get going.
Answer a call Use as Wallpaper > Use as Wallpaper. Launcher > >*2> . so don’t delay.*
personal contact for the same person in few seconds, it becomes an icon in the Create a speed dial We may refer you to Sprint for help with
Google. Contacts automatically lower-right portion of the screen. Tap the Tap . carrier-specific features. Offer subject to
recognizes the connection and links the icon area to display your notifications. Launcher > > contact name Copy media files to your phone change without notice. TIP: You can also manage your account * Please see the Total Equipment Protection brochure
> Menu > Set speed dial > tap the
two contacts so that you can see all the Set up/listen to voicemail Connect your phone to your computer online at sprint.com, or by calling Sprint available at any participating retail location or visit
Throw a notification off the side of the number you want to assign to the speed sprint.com for complete terms and conditions of
information in one place. You can also Launcher > > > listen for using the USB cable > tap USB Drive > Help on your phone from any phone:
screen to dismiss it. dial > tap the speed-dial key.
coverage including applicable charges and
manually link and unlink contacts. instructions. drag and drop the music or video file. Tap Help in the Launcher or in an • Sprint Customer Service: deductible(s).Terms and conditions are subject to
change. May not be available in all states. Eligibility
application menu to read short how-tos 1-888-211-4727
Call a speed dial varies by device. Claims may be fulfilled with new or
View a video and watch animations about your phone. • Business Customer Service: refurbished equipment.
Phone is on Launcher or Card view > press and hold Launcher > > tap the video. 1-800-927-2199
Features Guide
Adjust call volume Take a peek at other things you can do
with your phone to get the information you palm.com/environment
Press Volume up or down. want when you want it.
RECYCLE YOUR OLD PHONE
Get an account credit or help Sprint support Internet safety for
Online support kids by recycling your old phone through Sprint wireless
recycling programs. Visit sprint.com/recycle for details.
• Visit sprint.com/palmpresupport
Phone is off to access the User Guide, how-to INTELLECTUAL PROPERTY NOTICES
videos, tutorials, and helpful © 2009 Sprint. Sprint and the Sprint logo are trademarks of
support information. Sprint. Other marks are the property of their respective owners.
Volume © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy,
• Visit palm.com/support to edit your and the Palm and Pre logos are among the trademarks or
Palm profile, manage your phone, registered trademarks owned by or licensed to Palm Inc.
Microsoft, ActiveSync, and Outlook are trademarks of the
access Data Transfer Assistant, Microsoft group of companies. All other brand and product
and access additional support names are or may be trademarks of, and are used to identify
information. products or services of, their respective owners.
14 15 16 17 18 19 20 21 22
 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Activate Your Phone
• If you purchased your phone at a
Sprint Store, it is probably activated
and ready to use.
• If you received your phone in the mail
and it is a new Sprint account or a
new phone number, your phone is
designed to activate automatically
once you have completed setup
(see page 4).
• If you received your phone in the mail
and you are switching the number
from a previous Sprint phone, do not
turn on your new phone yet. First,
go to sprint.com/activate on your
computer's Web browser and follow
the instructions to activate the
number on your new phone.
If you have any problems with activation,
contact Sprint Customer Service at
1-888-211-4727 from another phone.
2 3
Set Up Your Phone Over view Open Applications Move Among Open Find It Fast Make a Call Set Up Email Gesture Guide Minimize app and go to Card view Open menus
Applications Press Center. Application:
Tap the upper-left corner.
Touch the screen or gesture area lightly
Connection:
when performing gestures.
To use your Palm Pre™ phone, you must
®
I’ve finished setup. Can I use my 1 Earpiece Tap an icon to open an application. You can open and use multiple In Launcher or Card view > enter a Launcher > . Launcher > . e upper
Tap the rig corner.
upper-right er.
agree to Palm’s terms and conditions phone? 1 applications at the same time. To move word, name, or first and last initials. Be sure to take the gesture tutorial:
2 Speaker (on back) Quick Launch: Displays up to five icons. See pages 17–18. Enter the settings to get messages from Go to palm.com/support.
and create a Palm profile—do so by Your phone is ready to use! Go ahead You can open the Quick Launch from among them, press the Center button to Your phone displays any matching any of your email accounts.
entering a working email address. 2 11 3 Touchscreen shrink the app you’re using. You’re now
and make calls (see pages 17–18), set up any screen. Drag out any icon except results. Tap the one you want. Setting up email from some providers
email (see page 11), and use all the other 4 Volume: See page 18. Launcher and then drag in another one. in Card view, where all open apps
Why do I need a Palm profile? appear as small windows (cards). Tap a phone number to dial it! Or tap the automatically adds your contacts and
applications on your phone. 5 Gesture area Turn on your phone Resize cards and change card order Open Quick Launch
Launcher: Displays all your apps (when name > to send a text message. calendar data from that provider to
Turn On Your Phone A Palm profile gives you access to
services like automatic updates, backup
If you see a notification that an update is 6 Microphone you open the Launcher, Quick Launch In Card view, swipe left or right on the
screen to scroll through open apps. To search the Web, tap the text you your phone. See page 13.
Press the power button. Tap and hold a card. Drag cards to
change the order.
Drag up slowly and move your finger to
the app you want.
available, tap Install Now to install it. 7 Center button: Press to go to appears also). Scroll up and down to see entered and tap the search option
of your data, and more. 12
Palm periodically sends updates to Card view. the whole page, and left and right to see When you see the app you want, tap it. you want.
3
Setting up a Palm profile is different from enhance the applications and features all pages. To close the app, throw the card off the
Activate your phone before you turn it on your phone. 8 Orange key: Press to enter numbers
setting up email on your phone. To set See the Gesture Guide to learn how to top of the screen.
on (see previous page). Press and hold and symbols that appear above the
up email, see page 11. 4 access Quick Launch and the Launcher.
the power button until you see a logo. letters on the keys. Press twice to
How do I transfer data from my
Wait for setup to start (please be patient). lock it. Open Launcher
computer? 5
To slide out the keyboard, hold the phone 9 Shift: Press twice for Caps lock. Press Center > tap
in both hands and gently push up with On your computer, look for an email at
the address you used for your Palm 10 Space
your thumbs. 6
profile. Click the link in the email to verify 11 Camera lens and flash (on back)
your Palm profile. The link takes you to a 7
Power button 12 Charger/microUSB connector
website where you can do a one-time 13
data transfer to your phone from 8
13 Backspace
selected desktop organizers like Palm® 14
14 Enter Close an app te
e a list item
Delete
Desktop and Outlook®. This transfer is 9 In Card view, throw the card off the top of w the item off the side of
Throw o the screen.
15 Sym: Press to select characters like hscreen.
screen.
the touchscreen.
the way to get the data from your old 10 15 currency symbols and accented
Launcher,
Palm smartphone to your Pre phone. page 1
characters.
16 16 Headset jack
17 17 Ringer switch: Slide to turn the ringer
and notification sounds on and off. Back: Go up a level in an app, save data
18 Quick Launch Quick swipe left in gesture area.
18 Power: Press to wake up or turn off
Use of this device requires providing a valid email address, the screen. Press and hold to turn Page
mobile phone number, and related information for account the device on and off. indicator
setup and activation. A data plan is also required. Unlimited Top
usage data plan strongly recommended or additional data
charges may apply.
4 5 6 7 Phone Contacts Email Calendar Launcher 8 9 10 11 12

15 16 17 18 19 20 21 22 23 24 25 26 27 28

Sync Your Data Merged Views Linked Contacts Notifications Phone Media Get Help Manage Your Account Total Equipment
Scroll a specific amount Zoom in Place cursor in a text
xtt field
Protection
Drag in the desired Place two fingers and Tap the location.
direction. spread them apart. Anytime you are in Email, Messaging, Your phone’s Synergy™ feature displays The Contacts application also offers Notifications at the bottom of the screen Turn the phone off and on Use the speakerphone or mute the
Take a picture Need help with setup? Check minute usage and account With Total Equipment Protection, your
Calendar, or Contacts, you can set up a data from several sources in a single a merged view—you can see all your alert you to voicemail, incoming messages, Tap the upper-right corner of any screen microphone
Launcher > > Space. After your phone is activated with Sprint, balance phone will be protected against loss,
relationship to wirelessly sync data with view, but keeps the sources of your contacts from all your accounts in a upcoming appointments, and more. For > Turn on/off Airplane Mode. While on a call, tap the onscreen button
the Palm support staff can help you set Launcher > >*4> . theft, and physical and liquid damage,
selected service providers—for example, data separate. single list. But more than that, Contacts some notifications, tap the notification to To take a picture in landscape view, turn as well as covered for mechanical and
you want.
the phone 90°. up your phone and get you up and
Google’s Gmail, Facebook, or Microsoft Let’s say you use Google calendar for lets you see all your information for a act on it. For others, such as Calendar Dial a number by contact name running. Call 1-866-750-PALM (7256) Make a payment electrical failure, routine maintenance,
Exchange ActiveSync® (check to see if person in a single view—even if that reminders, the notification gives you and failure from normal wear and tear.
Get Started.
your personal appointments and your Launcher or Card view > enter the first Connect to a Bluetooth® headset
Change your wallpaper from 6:00 AM to 8:00 PM Pacific, Monday Launcher > >*3> .
your company supports this). company's Outlook calendar for information comes from multiple sources. options such as opening the appointment through Friday, and 8:00 AM to 5:00 PM Enroll when you activate or upgrade
Scroll fast Zoom out Move cursor or dismissing the notification. or last name or initials > tap the number. Launcher > > On > Add device >
Launcher > > tap the picture you your phone. You have up to 30 days
You must already have an account with a business appointments. Your phone’s For example, let’s say you have a work headset name.
Pacific, Saturday and Sunday. This Find service plan information
Flick in the desired Place two fingers andd Insert the cursor, press service provider before you can set it up Calendar application can display contact in Exchange ActiveSync and a If you do not act on a notification after a want to use. Tap the upper-left corner > service is free within 90 days of purchase. after activation or upgrade to enroll, All you need to know to get going.
direction. bring them together. and hold Orange, and Answer a call Use as Wallpaper > Use as Wallpaper. Launcher > >*2> . so don’t delay.*
on your phone. appointments from both calendars in personal contact for the same person in few seconds, it becomes an icon in the Create a speed dial
We may refer you to Sprint for help with
then drag anywhere a single view. Google. Contacts automatically lower-right portion of the screen. Tap the Tap . carrier-specific features. Offer subject to
onscreen. recognizes the connection and links the icon area to display your notifications. Launcher > > contact name
Copy media files to your phone change without notice. TIP: You can also manage your account * Please see the Total Equipment Protection brochure
Likewise, if you set up multiple email > Menu > Set speed dial > tap the

two contacts so that you can see all the Set up/listen to voicemail Connect your phone to your computer online at sprint.com, or by calling Sprint available at any participating retail location or visit
accounts, the Email application lets you Throw a notification off the side of the number you want to assign to the speed
sprint.com for complete terms and conditions of
information in one place. You can also Launcher > > > listen for using the USB cable > tap USB Drive > Help on your phone from any phone:
display the messages from all your screen to dismiss it. dial > tap the speed-dial key.

coverage including applicable charges and

account inboxes in a single view. manually link and unlink contacts. instructions. drag and drop the music or video file. Tap Help in the Launcher or in an • Sprint Customer Service: deductible(s).Terms and conditions are subject to
change. May not be available in all states. Eligibility
application menu to read short how-tos 1-888-211-4727
Stop scrolling Zoom in/out a fixed Select text And in Messaging, all your messages Call a speed dial
varies by device. Claims may be fulfilled with new or
View a video and watch animations about your phone. • Business Customer Service: refurbished equipment.
Tap the screen while amount Insert the cursor, press with a person show up in a single Phone is on Launcher or Card view > press and hold
Launcher > > tap the video. 1-800-927-2199
scrolling. Double-tap the screen. and hold Shift, and then conversation view, whether they are text,
ABCDE
ABC
AB E FG the speed-dial key.
Features Guide
Double-tap again to drag anywhere onscreen. multimedia, or instant messages.
zoom out. Adjust call volume
Take a peek at other things you can do
with your phone to get the information you palm.com/environment
Press Volume up or down.
want when you want it.
RECYCLE YOUR OLD PHONE
Get an account credit or help Sprint support Internet safety for
Online support kids by recycling your old phone through Sprint wireless
recycling programs. Visit sprint.com/recycle for details.
Drag and drop • Visit sprint.com/palmpresupport
Tap and hold the itemm, Phone is off to access the User Guide, how-to INTELLECTUAL PROPERTY NOTICES
ur
drag, and then lift you videos, tutorials, and helpful © 2009 Sprint. Sprint and the Sprint logo are trademarks of
finger to drop. support information. Sprint. Other marks are the property of their respective owners.
Volume © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy,
• Visit palm.com/support to edit your and the Palm and Pre logos are among the trademarks or
Palm profile, manage your phone, registered trademarks owned by or licensed to Palm Inc.
Microsoft, ActiveSync, and Outlook are trademarks of the
access Data Transfer Assistant, Microsoft group of companies. All other brand and product
and access additional support names are or may be trademarks of, and are used to identify
406-11612-00 V 1.0
information. products or services of, their respective owners.
13 14 15 16 17 18 19 20 21 22