PHILLIP L.

WHITE
(770) 789-5110
pwhite4407@comcast.net

CORE COMPETENCIES
Project Management (PMP Training Completed) Client Relationship Management Telecommunications New Business Capture, Development and Retention Market / Competitor Research Purchasing & Procurement Project Management Office Vendor Management Technical Training Delivery Global Product Management Cost / Benefit Analysis Budget / P&L Management

PROFESSIONAL EXPERIENCE
THE HOME DEPOT
Department Head Guide operations of cross-disciplinary team of associates. Facilitate employee training, orientation and performance evaluations. Liaise daily with department staff and managers. 2007 to Present

ENTREPRENEURIAL DEVELOPMENT
Sold stake in Reliable Computer.

2006

Engaged in entrepreneurial opportunities with small business development and professional services.

RELIABLE COMPUTER
Vice President

2004 to 2005

Oversight of operations for business providing professional services for small computer business start-ups. Cultivated relationships with clients through personal interactions. Managed budgets, performed cost / resource analysis and maintained detailed financial records. Spearheaded development and implementation of training guides and provided training to customers. Introduced clients to standardized procedures for authoring and development of business plans.

JORDAN COACH
General Manager Managed all aspects of company operations. Managed financials including forecasting, gross/net profit and cost analysis/reduction. Forged strong customer, vendor and partner relationships.

2002 to 2004

Drove in-depth analysis of sales, status and reports, implementing measures to enable timely resolution of identified operational inefficiencies. Planned new inventory-management process, substantially improving ordering, stocking and distribution.

MTI TECHNOLOGY, INC.

Senior Project Manager Sales Support Established Project Management Office, first in the company.

2000 to 2002

Provided Project Management services including: - clarification of business requirements, - performing and analyzing gap analysis between goals, existing procedures and skill sets, - sales performance analysis, systems installation/maintenance problem management and - superior customer support and satisfaction. Designed, implemented and managed methodologies for project planning, sales and customer support and corporate relationship development. Used strong interpersonal skills to diplomatically facilitate discussions and negotiations with key stakeholders. Monitored sales team performance and implemented continuous plan to improve sales team effectiveness. Coordinated engineering and technical support teams to plan, develop and execute system changes. Provided timely and accurate business information understandable by the field and staff sales organizations. Analyzed trends and collected field insight to accurately provide answers to sales management concerning new product sales performance and field activity. Worked with business users to translate informational needs into reporting requirements. Maintained highly effective relationships with primary customers and cross functional peers to ensure superior service to sales team and customers.

ELECTRONIC DATA SYSTEMS, INC. (EDS)

Lead Project Manager Oversight of outsourced IT projects for key client BellSouth Telecommunications.

1997 to 2000

Coordinated project management for scheduling, scope, conflict resolution and final delivery. Assembled, managed and directed all activities of cross-functional project teams. Reported regularly to clients and executive management on project progress. Coordinated in-depth analysis of projects; recommended management and process changes based on results to decrease operating costs while increasing efficiencies and profitability. Facilitated requests for proposal/pricing (RFP) and requests for information (RFI) to ensure accuracy of project information in order to increase return on investment (ROI). Appointed as subject-matter expert (SME) and consultant during contract development negotiations with Fortune 100 / 500 clients including AT&T, IBM, Apple Computer and Hewlett-Packard and vendors. Established new methodologies and standards for resolving critical client issues.

BELLSOUTH TELECOMMUNICATIONS, INC.

Project Manager

1990 to 1997

Project Manager in charge of internal, corporate IT hardware projects from initial proposal through completion. Team leader for projects with up to 15 members. Developed, delivered and implemented detailed, executable business plans to company. Responsible for project progress, client interface and satisfaction, conflict resolution and completion.

 Tracked and analyzed Return on Investments (ROI) also wrote, delivered and analyzed Request for Proposal/Pricing (RFP) and Request for Information (RFI). Projects included implementation of recommendations for computer maintenance, logistics and support through third party outsourcing. Interfaced with clients and negotiated contracts for several projects exceeding $7 million. Served as a subject matter expert and consultant during contract development and negotiations with vendors and partners such as AT&T, NCR, Apple Computer, Hewlett-Packard, IBM and others. Appointed to serve as subject matter expert during outsourcing negotiations between BellSouth and Electronic Data Systems.

SOUTHERN BELL TELEPHONE / BELLSOUTH TELECOMMUNICATIONS, INC

Assistant Manager

1984 to 1990

Oversight and direction of central system administration, resource and contract management plans. Managed hardware technical support managers and field service personnel. Management of computer hardware logistics personnel and a $40 million computer parts inventory. Provided computer product support planning. Investigated developed and delivered business plans to for computer hardware maintenance. Worked directly with vendors to develop and deliver comprehensive platform support plans. Delivered and implemented hardware platform problem resolution by providing a single source solution. Served as subject matter expert on computer hardware to various internal organizations. Developed and delivered client training.

SOUTHERN BELL TELEPHONE AND TELEGRAPH

Previous Positions, 1972 to 1990 Assistant Manager Outside Plant Department Database Support Manager Computer Operations 1984-90 1980-84 1978-80 1972-78

EDUCATION and TRAINING

Bachelor of Science Business Administration BELLEVUE UNIVERSITY Bachelor of Arts in Communications MERCER UNIVERSITY Other Professional Development: Project Management Training, George Washington University Extensive Management, Business and Technical Training from professional and corporate training providers. OTHER TECHNICAL Windows, Microsoft Office, previous experience with Microsoft Project, UNIX, LINUX and proprietary operating systems.