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H EALTH P LANNING & M ANAGEMENT L IBRARY

Australasian College of Health Service Management (NSW Branch)


PO Box 341, North Ryde 1670 Phone: 02 9805 0125 Fax 02 9889 3099 Email: library@achsm.org.au

Reading List on Lean Thinking


Achieving Real Results with Six Sigma Sherman, Joyce, Healthcare Executive, Vol. 21(1) January/February 2006 pp. 9-10, 12-14 Has Six Sigma helped healthcare organisations achieve the promised breakthrough improvement in their operations? Applying Process Management in Healthcare Investigating implementation Difficulties Hellstrom, Andreas, Lifvergren and Quist, Johan, 2003 http://www.chinet.se/documents/publikationer/Applying_process_ma nagement_in_healthcare.pdf A3 Reports: Tool for Process Improvement Sobek, Durward K and Jimmerson, Cindy, Proceedings of the Industrial Engineering Research Conference, Houston, 2004 The A3 report is a tool that Toyota Motor Corporation uses to propose solutions to problems, give status reports on ongoing projects, and report results of information gathering activity. The A3 problem-solving report was adapted for use by hospital staff to improve their organizational processes and was successfully applied to numerous problems within a local hospital. Achieving Real Results with Six Sigma Sherman, Joyce, Healthcare Executive, Vol. 21(1) January/February 2006 pp. 9-10, 12-14 Has Six Sigma helped healthcare organisations achieve the promised breakthrough improvement in their operations? Addressing Variation in Hospital Quality: Is Six Sigma the Answer? Woodard TD, Journal of Healthcare Management, Vol. 50(4) July-August 2005 pp.226-36. Application of Six Sigma/CAP Methodology: Controlling Blood-product Utilisation and Costs Neri, Robert A, Mason, Cindy E and Demko, Lisa A, Journal of Healthcare Management, Vol. 53(3) May/June 2008 pp. 183-196 Applying the Toyota Production System to a Hospital Pharmacy Sobek, Durward K and Jimmerson, Cindy, Proceedings of the Industrial Engineering Research Conference, Portland OR, 2003 http://www.coe.montana.edu/ie/faculty/sobek/IOC_Gra nt/IERC_2003.pdf Australasian Lean Healthcare Network website http://www.leanhealth.net.au/ Can Lean Save Lives Bolton Hospitals, NHS trust http://www.boltonhospitals.nhs.uk/pdf/canleansavelive s08.pdf A Community Hospitals Journey into Lean Six Sigma Stuenkel, K and Faulkner, T, Frontiers of Health Services Management, Vol. 26(1) Fall 2009 pp. 5-13 Floyd Medical Center, Rome, Georgia USA has used Lean Six Sigma to change its culture. A Critical Review of the Research Literature on Six Sigma, Lean and StuderGroups Hardwiring Excellence in the United States: The Need to Demonstrate and Communicate the Effectiveness of Transformation Strategies in Health Care Vest, Joshua R and Gamm, Larry D, Implementation Science, Vol. 4, 2009 This article examines the peer-reviewed literature from the U.S. for evidence of effectiveness among three current popular transformational strategies: Six Sigma, Lean/Toyota Production System, and Studer's Hardwiring Excellence http://www.implementationscience.com/content/pdf/17 48-5908-4-35.pdf Engineering a Learning Healthcare System: A Look at the Future Workshop Summary Grossman, Claudia and others, Institute of Medicine and National Academy of Engineering, 2011 As part of its Learning Health System series of workshops, the IOMs Roundtable on Value & ScienceDriven Health Care hosted a workshop, jointly with the National Academy of Engineering, on lessons from systems and operations engineering that could be applied to the organization, structure, and function of health care delivery, monitoring, and change processes. http://www.nap.edu/catalog.php?record_id=12213 Extra Efficiency: Designing Spaces to Assist in the Drive Toward Lean Smith, Brenda and Bennett, Dawn Mixon, Health Facilities Management, Vol. 23(11) November 2010 pp. 23-26 http://www.hfmmagazine.com/hfmmagazine_app/jsp/ar ticledisplay.jsp?dcrpath=HFMMAGAZINE/Article/data/ 11NOV2010/1011HFM_FEA_Interiors&domain=HFMM AGAZINE An Evaluation of the Lean Approach to Business Management and Its Use in the Public Sector

Radnor, Zoe and others, Scottish Executive Social Research, 2006 The research found a key difference between Lean in the public service sector and that used in manufacturing http://www.scotland.gov.uk/Resource/Doc/129627/003 0899.pdf Fixing Health Care from the Inside, Today, Spear, Steven J, Harvard Business Review, Vol. 83(9) September 2005 pp. 78-91 Doctors, nurses, technicians and managers are radically improving patient care and lowering its cost by applying the same operations techniques that drive the Toyota Production System. Hospital Operations Planning, Simulation and Architecture Kittredge, Frank D, Dias, Ashley, N and Miller, Martin J, Health Facilities Management Web Exclusive, 2011 Some hospital projects have used simulation to adopt a Lean operations planning approach to health care facility design. http://www.hfmmagazine.com/hfmmagazine/html/Web Exclusives/WebExclusives_ArchitecturalAnalysis.html Information Flow: Using Lean to Improve Installation of a Hospitals Technology Backbone Leonidas, Tom, Health Facilities Management, Vol. 24(1) January 2011 pp. 18-21 http://www.hfmmagazine.com/hfmmagazine_app/jsp/ar ticledisplay.jsp?dcrpath=HFMMAGAZINE/Article/data/ 01JAN2011/0111HFM_FEA_Technology&domain=HF MMAGAZINE Lean: What is it and how can it help me? NHS Institute for Innovation and Improvement, 2008 http://www.institute.nhs.uk/quality_and_service_improv ement_tools/quality_and_service_improvement_tools/l ean.html Lean Enterprise Research Centre Cardiff University, Wales http://www.leanenterprise.org.uk/ Lean Six Sigma and Patient Safety: A Recipe for Success Buell, John M, Healthcare Executive, Vol. 25(2) March/April 2010 pp. 26-28, 30,32, 34-35 Lean Thinking NHS Institute for Innovation and Improvement, 2008 http://www.institute.nhs.uk/building_capability/general/l ean_thinking.html Lean Thinking across a Hospital: Redesigning Care at the Flinders Medical Centre Ben-Tovim, DI and others, Australian Health Review, Vol. 31(1) 2007 pp.10-15 Lean Thinking for the NHS Jones, Daniel and Mitchell, Alan, NHS Confederation, 2006 http://www.leanuk.org/downloads/health/lean_thinking _for_the_nhs_leaflet.pdf

Life in the Lean Lane: Performance Improvement at Denver Health Meyer, Harris, Health Affairs, Vol. 29(11) November 2010 pp. 2054-60 The Missing Link: Lean Leadership Mann, David, Frontiers of Health Services Management, Vol. 26(1) Fall 2009 pp. 15-26 Operationalising Lean Health Assets Price, Ilfryn, Pinder, James and Wyton, Paul G, HERD Health Environments Research & Design Journal, Vol. 3(2) Winter 2010 pp.13-29 Despite a growing interest in lean approaches in healthcare, this has not yet been extended to the estate. This study demonstrates that alternative benchmarks are possible. Organisational Change through Lean Thinking Tsasis, Peter and Bruce-Barrett, Cindy, Health Services Management Research, Vol. 21(3) August 2008 pp. 192-198 Provides a case study example where lean thinking is not only used to improve efficiency and cost containment but also as an approach to effective organisational change Production Flow Analysis: A Tool for Designing a Lean Hospital Karvonen, S and others, World Hospitals and Health Services, Vol. 43(1) 2007 pp. 28-31 PFA was used in the planning process for a new acute care hospital. Removing Waste: Getting Down to Essentials through a Lean Design Process Holmes, Scott and Schowengerdt, Dan, Health Facilities Management, Vol. 21(3) 2008 pp. 41-44 A Revised Approach to Performance Measurement for Health-Care Estates May, Daryl and Price, Ilfryn, Health Services Management Research, Vol. 22(4) November 2009 pp. 151-157 How lean asset thinking can be applied to UK healthcare facilities using different measures to compare the estates contribution to the business of health-care providers. Safe and Effective Service Improvement: Delivering the Safety and Productivity Agenda in Healthcare Using a Lean Approach An Amnis white paper http://www.downloads.amnis.uk.com/SESI.pdf Six Sigma in Health Care Management and Strategy Carrigan, Martin D and Kujawa, David, Health Care Manager, Vol. 25(2) 2006 pp. 133-141 Some Challenges Facing Lean Thinking in Health Care Young, Terry and McClean, Sally, International Journal for Quality in Health Care, Vol. 21(5) October 2009 pp. 309-310 http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2742395/

A Toolkit for Redesign in Healthcare Agency for Healthcare Research and Quality, September 2005 http://www.ahrq.gov/qual/toolkit/toolkit.pdf Who are Your Lean Health Customers? Identifying Influential Lean Customers in Health Services:

Current Practice and Insights from Stakeholder Analysis Hayes,Kathryn J, Reed, Nick and Fitzgerald, Janna Anneke, Asia Pacific Journal of Health Management, Vol. 5(1), 2010 pp. 53-61

Copies of these articles are available from the Library at a small charge. The first article is $11.00 then $5.50 each additional article. All prices are inclusive of GST. To obtain copies of articles or to borrow the books, please contact Sue Brockway, Librarian, by phone (02) 9805 0125 or fax (02) 9889 3099, by mail PO Box 341 North Ryde NSW 1670 or by email to: library@achsm.org.au

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