Agni School of Business Excellence

Promoted by Agni Knowledge Foundations (Approved by AICTE, Govt of India. Affilated to Anna University, Chennai

Subject Outline
Subject for Subject Code Subject Title Subject Credits Section Instructor Office Phone Email : MBA Semester I (2013 -15 Batch) : BA9204 : Organizational Behaviour : 3 Credits : MBA - I Year : S.Palaniappan : Agni School of Business Excellence : 04551-320611/22/33/44 : splvlcc@gmail.com

Instructors Profile: Faculty of Management Studies with 8 years of varied experience. He has 5 years of experience in industry and 3 years in Academics. He worked as Accounts Executive in SBI Factors and Commercial Services Pvt. Ltd. Also did marketing for FMCG products and full filled his entrepreneurial aspirations. In Academics he has handled finance elective papers and core papers in MBA program under Bharathidasan University for 3 years He is a MBA graduate from University of Madras. He did his project in the area of Credit appraisal and working capital assessment at Indian Overseas Bank -Adayar branch. Did his M.Phil Research program from Bharathidasan University and secured first class with distinction. Completed Tally graduate course, NCMP Level 2 certification from National Stock exchange, UGC-NET and TN-SET.

He has presented 8 research papers in various national and international conferences and published two research articles in international journals.

Subject Description:
Organizational Behaviour is multi disciplinary subject which has its roots in psychology, anthropology, sociology, management science, political science, economics, engineering and medicine. The subject provides a firm foundation about the historical background of the birth of organizational behaviour and explains its nature, scope and significance in the present day context. Individuals play a major role in any organization and they are the building blocks of the organization. Individual behaviour differs widely. It depends on the personality, perception, attitude, values, learning, emotions, and motivation. This subject vividly explains the role of each and every factor in shaping the individual behaviour. It throws light on the designing of organizational structure and the significance of various designs. It also explains the process of group formations and discusses the different dimensions of group. Leadership plays a dynamic role in any organization. This subject portrays different leadership styles and the influence of organizational power and politics. The interaction of individual behaviour, organizational structure and leadership decides the organizational culture and climate. It produces output in the form of job satisfaction, organizational stress, organizational change, organizational development and effectiveness. These issues are also discussed

Objective of the Subject:

Students should
Understand the framework, significance and historical development of organizational behaviour Understand the dynamics of individual behavior like perception. attitudes, values, learning, personality and emotions and the ways and means of managing and motivating individual behaviour Appreciate the significance of different forms of organization structure and understand the dynamics of group behavior, group norms and group communication Understand the essentials of leadership and the influence of power and politics in organizations Appreciate the factors shaping the organizational culture and climate and its consequences in terms of job satisfaction, job stress and balancing of work-life and should understand the organizational change and development process.

Subject: Organizational Behaviour

Units

Session Topics

Session Required

LEARNING OBJECTIVES On completion of this unit you should be able to:

Understand the framework, significance and historical development of organizational behaviour

UNIT I

FOCUS AND PURPOSE Definition, need and importance of organizational behaviour Nature and scope Frame work Organizational behaviour models.

UNIT II

INDIVIDUAL BEHAVIOUR Personality types Factors influencing personality Theories Learning Types of learners The learning process Learning theories Organizational behaviour modification. Misbehaviour Types Management Intervention. Emotions - Emotional Labour Emotional Intelligence Theories Attitudes Characteristics Components Formation Measurement- Values Perceptions Importance Factors influencing perception Interpersonal perceptionImpression Management. Motivation importance Types Effects on work behavior.

2 2

Understand the dynamics of individual behavior like perception. attitudes, values, learning, personality, and emotions and the ways and means of managing and motivating individual behaviour

ASSESSMENT CRITERIA To achieve the learning outcome you must demonstrate the ability to: Students will be evaluated based on their appreciation of historical development of organizational behaviour and its need, importance and scope in the present day context through class room discussion, case analysis and examination Students will be evaluated based on their appreciation of factors shaping individual behavior like perception. attitudes, values, learning, personality, and emotions through class room discussion, case analysis and examination

UNIT III

GROUP BEHAVIOUR Organization structure Formation Groups in organizations Influence Group dynamics Emergence of informal leaders and working norms Group decision making techniques Team building Interpersonal relations Communication Control

Appreciate the significance of different forms of organization structure and understand the dynamics of group behavior, group norms and group communication

UNIT IV

LEADERSHIP AND POWER Meaning Importance Leadership styles Theories Leaders Vs Managers Sources of power Power centers Power and Politics.

Understand the essentials of leadership and the influence of power and politics in organizations

UNIT V

DYNAMICS OF ORGANIZATIONAL BEHAVIOUR Organizational culture and climate Factors affecting organizational climate Importance Job satisfaction Determinants Measurements Influence on behavior Organizational change Importance Stability Vs Change Proactive Vs Reaction change the change process Resistance to change Managing change. Stress Work Stressors Prevention and Management of stress Balancing work and Life. Organizational development Characteristics objectives . Organizational effectiveness

Appreciate the factors shaping the organizational culture and climate and its consequences in terms of job satisfaction, job stress and balancing of work-life and should understand the organizational change and development process.

Students will be evaluated by their ability to appreciate the organization structures and by their level of understanding of group dynamics through class room discussion, case analysis, role play and examination Students will be evaluated by their ability to appreciate different leadership styles and the role of power and politics in organizational context through class room discussion, case analysis, role play and examination Students will be evaluated by their ability to appreciate the organizational culture and climate and its consequences in terms of job satisfaction, job stress and balancing of worklife through class room discussion, case analysis and examination

TEXT BOOKS 1. Stephen P. Robins, Organisational Behavior, PHI Learning / Pearson Education, 11th edition, 2008. 2. Fred Luthans, Organisational Behavior, McGraw Hill, 11th Edition, 2001. REFERENCES 1. Schermerhorn, Hunt and Osborn, Organisational behavior, John Wiley, 9th Edition, 2008. 2. Udai Pareek, Understanding Organisational Behaviour, 2nd Edition, Oxford Higher Education, 2004. 3. Mc Shane & Von Glinov, Organisational Behaviour, 4th Edition, Tata Mc Graw Hill, 2007. 4. Hellrigal, Slocum and Woodman, Organisational Behavior, Cengage Learning, 11th Edition 2007. 5. Ivancevich, Konopaske & Maheson, Oranisational Behaviour & Management, 7th edition, Tata McGraw Hill, 2008. 6. Kavita singh Organisational Behaviour (For ANNA UNIVERSITY) Pearson 7.Organisation Behaviour, A modern approach Arun Kumar & N. Meenakshi Vikas publishing House PVT Ltd., Websites
www.slideshare.net/saransuriyan/organisational-behaviour-ppt www.andrews.edu/.../Introduction%20to%20Organisation%20Behaviour.. http://www.nwlink.com/~donclark/leader/leadob.html www.psclg.org.sa/web/ppt/Organizational-Behavior/OB-01.pp

Subject Culture and Pedagogy 1. Lectures 2. Student presentation and class room exercises 3. Group discussion 4. Case Analysis Mr.Shabkhdhar - Personality Kavita Singh Pg 32 Alba Ltd. - Perception Kavita Singh Pg 57 Cosmetic Queen and the Software King - Learning Kavita Singh Pg 80 Phoneix Electronics Attitude Kavita Singh Pg 110 Identifying Motivational problems Kavita Singh Pg 138 A day at All Time services Work Stress Kavita Singh Pg 176 An encounter with a Blacklisted Guest Organizational Communication Kavita Singh Pg 200 8. Handling Rajeev at spectra Group Dynamics Kavita Singh Pg 236 9. The caring Dictator Leadership Kavita Singh Pg 260 10. ABC instruments Organizational Structure Kavita Singh Pg 350 11. Games of Power Kavita Singh Pg 372 12. Culture and Make or Break of an organization Kavita Singh Pg 396 13. Sea-Side is forced to Modernize Organizational change Kavita Singh Pg 420 1. 2. 3. 4. 5. 6. 7.

14. Wegmans Stephen.P.Robbins Pg 632 15. Dressing for Success Stephen.P.Robbins Pg 522 16. Abusive customers cause emotions to run high Stephen.P.Robbins Pg 302

Major Assignments: 1. Prepare a self study report describing you in terms of your perception, attitudes, values, personality, emotions, learning and motivation. 2. Analyze any social or organizational groups of your choice in terms of group formation, group objectives, group norms, group membership, group communication, group control, group conflict, group leadership and group culture. 3. Conduct a personal interview with any known person working in an organization and prepare a first-hand report of the organizational culture and climate, organizational stress, job satisfaction, motivation, leadership, organizational change and organizational development prevailing in the organization. ASSESSMENT: Final student grade will be calculated as follows: Attendance- 5 Marks Assignment 5 Marks Written Midterm exams and Model Exams 10 Marks Scheme of Evaluation Grading System : Refer to Anna University website : Refer to Anna University website