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Q3 2009

Manpower
Employment
Outlook Survey
India

A Manpower Research Report


2
Q2/09
Manpower Employment Outlook Survey India

Contents

India Employment Outlook 1


Regional Comparisons
Sector Comparisons

Employment Outlook 14
International Comparisons – Asia Pacific
International Comparisons – Americas
International Comparisons – Europe
International Comparisons – EMEA

About the Survey 23

About Manpower 24
4
India Employment Outlook
Active hiring plans are reported by Indian employers for
The Manpower Quarter 3 2009. With 30% of employers expecting to
increase headcount, just 7% anticipating a decrease and
Employment Outlook 45% forecasting no change, the Net Employment Outlook
is a healthy +23%.
Survey for the third quarter
Throughout this report, we use the term “Net Employment
2009 was conducted by Outlook.” This figure is derived by taking the percentage
of employers anticipating total employment to increase,
interviewing a and subtracting from this, the percentage expecting to
see a decrease in employment at their location in the next
representative sample of quarter. The result of this calculation is the Net
Employment Outlook.
4,459 employers in India. Quarter-over-quarter, hiring intentions have strengthened
All survey participants were slightly, with employers reporting a 4 percentage point
improvement in the Outlook. Compared to Quarter 3
asked, “How do you 2008, however, the Outlook is a sharp 24 percentage
points weaker.
anticipate total employment Once the data has been adjusted to account for seasonal
variation, the Outlook is an upbeat +19%. Quarter-over-
at your location to change quarter, the Outlook is a moderate 6 percentage points
weaker, while it declines by a steep 24 percentage points
in the three months to the year-over-year.

end of September 2009 as From this point forward, all data discussed in the
commentary is seasonally adjusted, unless stated
compared to the current otherwise.

quarter?”

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Manpower Employment Outlook Survey India

Regional Comparisons
Employers in all four regions expect headcount to grow four regions, although the decline in the South has only
during Quarter 3 2009. The most optimistic labor market is been by 2 percentage points. Employers in the North
likely to be in the South, where the Net Employment report the steepest decline of 39 percentage points, and
Outlook is a bullish +41%. Employers in the East report a the Outlook in the West declines by a sharp 30 percentage
healthy Outlook of +22%, while in both the West and the points. The decrease in the Outlook for the East is less
North, employers anticipate steady headcount growth, severe, with a decline of 10 percentage points.
with Outlooks of +13%.
Based on unadjusted survey data, headcount growth is
Quarter-over-quarter, the Outlook has strengthened by a predicted in all four regions, with a particularly vigorous
considerable 17 percentage points in the South, but labor market anticipated by employers in the South.
elsewhere hiring intentions are weaker. The Outlooks in Quarter-over-quarter, the Outlook remains stable or
the West and the North decline by a considerable 10 and 9 declines slightly in three regions, but improves sharply in
percentage points, respectively, while in the East there is a the South. Year-over-year, the Outlook is weaker in all four
moderate decrease of 5 percentage points. regions, although the decline in the South has only been
slight.
Compared to Quarter 3 2008, hiring plans are weaker in all

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North East
Employers in the North anticipate a steady hiring pace In the East, employers report optimistic hiring plans for
during Quarter 3 2009, reporting a Net Employment the upcoming quarter, with a Net Employment Outlook
Outlook of +13%. Nevertheless, this is the weakest of +22%. However, the Outlook has declined both
Outlook reported for the region since the survey began quarter-over-quarter and year-over-year, by 5 and 10
in Quarter 3 2005. The Outlook has declined by a
percentage points, respectively.
considerable 9 percentage points quarter-over-quarter
and is a steep 39 percentage points weaker year-over- Based on unadjusted survey data, the Outlook is for
year. healthy headcount growth, remaining relatively stable
Based on unadjusted survey data, hiring plans in the when compared to the previous quarter, but
region are upbeat. However, the Outlook has declined considerably weaker year-over-year.
slightly quarter-over-quarter, and employers report a
steep decline in optimism year-over-year.

South West
Employers in the South anticipate a booming labor market With a Net Employment Outlook for Quarter 3 2009 of
in Quarter 3 2009. They report a bright Net Employment +13%, employers in the West anticipate a hopeful hiring
Outlook of +41%, and this level of optimism is reflected by climate. However, this is the weakest Outlook reported
a considerable 17 percentage point improvement in the for the region since the survey began in Quarter 3 2005.
Outlook quarter-over-quarter. Year-over-year, however, Hiring intentions have weakened both quarter-over-
the Outlook is a slight 2 percentage points weaker. quarter and year-over-year, with the Outlook declining
by 10 and 30 percentage points, respectively.
Based on unadjusted survey data, the Outlook indicates
bullish hiring prospects for job seekers. Quarter-over- Based on unadjusted survey data, hiring prospects in
quarter, the hiring climate improves sharply, although the the region are favorable, and remain relatively stable
Outlook has declined slightly when compared to Quarter 3 quarter-over-quarter. Year-over-year, the Outlook
2008. declines sharply, however.

7
Manpower Employment Outlook Survey India

Sector Comparisons
Employers in all seven industry sectors anticipate Year-over-year, hiring prospects have declined in six of
headcount growth during Quarter 3 2009. The brightest the seven sectors. The steepest decrease of 41
Net Employment Outlook is reported for the Public percentage points is in the Outlook for the Services
Administration & Education sector, which stands at a sector, and there is a sharp decline of 35 percentage
robust +33%, and there are strong Outlooks of +21% in points in the Finance, Insurance & Real Estate sector
the Manufacturing, Mining & Construction and the Outlook. However, the Outlook reported by employers in
Wholesale & Retail Trade sectors. the Public Administration & Education improves by a
moderate 8 percentage points.
Quarter-over-quarter, hiring intentions have
strengthened in three sectors. The most notable Based on unadjusted survey data, solid headcount
improvement is the 11 percentage point increase growth is anticipated in all seven sectors, with the
reported by Public Administration & Education sector strongest Outlook reported by Public Administration &
employers. Elsewhere, however, four sectors have Education employers. Quarter-over-quarter, the Outlook
weaker Outlooks. Employers in the Services sector has improved in all seven sectors, but year-over-year, it
report a decline of 14 percentage points and there is a is weaker in all but one sector.
10 percentage point decrease in the Outlook for the
Finance, Insurance & Real Estate sector.

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Finance, Insurance & Real Estate Manufacturing
Sector employers predict a steady hiring pace for the The sector has its weakest Net Employment Outlook
upcoming quarter, with a Net Employment Outlook of since the survey began in Quarter 3 2005. However, the
+11%. However, this is the weakest Outlook for the Outlook is a healthy +21%, indicating that the labor
sector since the survey began in Quarter 3 2005. The market will remain strong. There has been a single
Outlook is 10 percentage points weaker quarter-over- percentage point decline quarter-over-quarter, while the
quarter, and has declined sharply by 35 percentage Outlook is a considerable 10 percentage points weaker
points year-over-year. year-over-year.

Based on unadjusted survey data, job seekers can look Based on unadjusted survey data, the Outlook indicates
forward to an upbeat hiring environment. The Outlook an optimistic hiring climate during the upcoming quarter.
has strengthened moderately quarter-over-quarter, but The Outlook has improved slightly on Quarter 2 2009,
has declined steeply year-over-year. but is considerably weaker year-over-year.

Mining & Construction Public Admin/ Education


With a Net Employment Outlook of +21%, sector The sector will enjoy brisk hiring activity in Quarter 3
employers forecast healthy hiring activity over the 2009, according to employers who report a Net
forthcoming quarter. The Outlook remains relatively Employment Outlook of +33%. Hiring intentions in the
stable quarter-over-quarter, but is a sharp 23 sector have strengthened both quarter-over-quarter and
percentage points weaker year-over-year. year-over-year, with the Outlook improving by 11 and 8
percentage points, respectively.
Based on unadjusted survey data, hiring prospects in
the sector are solid, and have improved considerably Based on unadjusted survey data, the Outlook indicates
quarter-over-quarter. Year-over-year, however, the a prosperous Quarter 3 2009 for the sector, and
Outlook has weakened sharply. employer sentiment has strengthened both quarter-
over-quarter and year-over-year.

9
Manpower Employment Outlook Survey India

Services Transportation & Utilities


Sector employers forecast a favorable hiring climate for Sector employers anticipate a steady hiring pace in
Quarter 3 2009, with a Net Employment Outlook of Quarter 3 2009. They report a Net Employment Outlook
+15%. However, this is weaker than at any point since of +18%. However, the Outlook has weakened both
the survey began in Quarter 3 2005, and the Outlook quarter-over-quarter and year-over-year, by 5 and 21
has declined by a considerable 14 percentage points percentage points, respectively.
quarter-over-quarter and by a steep 41 percentage
Based on unadjusted survey data, employers forecast
points year-over-year.
an active labor market, with the Outlook remaining
Based on unadjusted survey data, the Outlook is relatively stable quarter-over-quarter. Year-over-year,
healthy, reflecting a slight quarter-over-quarter however, there has been a sharp decline.
improvement. However, there has been a steep year-
over-year decline in the Outlook.

10
Manpower Employment Outlook Survey India

Wholesale & Retail Trade


Sector employers forecast an active labor market in
Quarter 3 2009 with a Net Employment Outlook of
+21%. Hiring intentions have improved 3 percentage
points quarter-over-quarter, but the Outlook is a
considerable 10 percentage points weaker year-over-
year.

Based on unadjusted survey data, hiring prospects for


the sector are healthy, reflecting a moderate quarter-
over-quarter improvement. Year-over-year, however, the
Outlook declines considerably.

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Manpower Employment Outlook Survey India

Global Employment Outlook


Net Employment Outlook Qtr on Qtr Change Yr on Yr Change
Americas Quarter 3 2008 Quarter 2 2009 Quarter 3 2009 Q2 2009 to Q3 2009 Q3 2008 to Q3 2009
% % %
Argentina 25 -1 -3 -2 -28
Canada 21 (12)1 6 (1)1 5 (-3)1 -1 (-4)1 -16 (-15)1
Colombia – 11 -2 -13 –
Costa Rica 27 3 -1 -4 -28
Guatemala 13 -1 -1 0 -14
Mexico 20 (17)1 -6 (-5)1 0 (-3)1 6 (2)1 -20 (-20)1
Peru 40 6 5 -1 -35
United States 16 (12)1 1 (-2)1 2 (-2)1 1 (0)1 -14 (-14)1

Net Employment Outlook Qtr on Qtr Change Yr on Yr Change


Asia Pacific Quarter 3 2008 Quarter 2 2009 Quarter 3 2009 Q2 2009 to Q3 2009 Q3 2008 to Q3 2009
% % %
Australia 20 (22)1 1 (-1)1 0 (2)1 -1 (3)1 -20 (-20)1
China 12 (12) 1
3 (4)1 2 (3)1 -1 (-1)1 -10 (-9)1
Hong Kong 27 (24)1 -3 (-3)1 0 (-3)1 3 (0)1 -27 (-27)1
India 47 (43)1 19 (25) 1
23 (19) 1
4 (-6) 1
-24 (-24)1
1 1 1
Japan 9 (16) 1 12 (-5) -9 (-6) -21 (-1) -18 (-22)1
1 1 1
New Zealand 12 (14)1 -9 (-10) -6 (-5) 3 (5) -18 (-19)1
1 1 1
Singapore 37 (37)1 -43 (-45) 5 (5) 48 (50) -32 (-32)1
Taiwan 25 (21)1 -5 (-10)1 12 (5)1 17 (15)1 -13 (-16)1

Net Employment Outlook Qtr on Qtr Change Yr on Yr Change


EMEA* Quarter 3 2008 Quarter 2 2009 Quarter 3 2009 Q2 2009 to Q3 2009 Q3 2008 to Q3 2009
% % %
Austria 7 (6)1 4 (2)1 -1 (-2)1 -5 (-4)1 -8 (-8)1
Belgium 7 (7)1 0 (2) 1
-1 (-1) 1
-1 (-3) 1
-8 (-8)1
Czech Republic 3 -2 1 3 -2
France 4 (3)1 -2 (-2)1 -3 (-4)1 -1 (-2)1 -7 (-7)1
Germany 11 (9)1 2 (0)1 -2 (-4)1 -4 (-4)1 -13 (-13)1
Greece 19 0 -7 -7 -26
Hungary – – -4 – –
Ireland 3 (-1)1 -14 (-15)1 -7 (-11)1 7 (4)1 -10 (-10)1
Italy 3 (0)1 -5 (-7)1 -3 (-6)1 2 (1)1 -6 (-6)1
Netherlands 8 (9)1 4 (4)1 -1 (0)1 -5 (-4)1 -9 (-9)1
Norway 16 (11)1 2 (1) 1
15 (10) 1
13 (9) 1
-1 (-1)1
Poland 29 6 9 3 -20
Romania 26 -4 -7 -3 -33
South Africa 17 14 2 -12 -15
Spain 0 (-3)1 -9 (-11)1 -5 (-8)1 4 (3)1 -5 (-5)1
Sweden 13 (10)1 -3 (-5) 1
1 (-2) 1
4 (3) 1
-12 (-12)1
1 1 1 1
Switzerland 3 (6) 5 (2) -1 (2) -6 (0) -4 (-4)1
UK 7 (5)1 -6 (-6)1 -4 (-6)1 2 (0)1 -11 (-11)1
*EMEA – Europe, Middle East and Africa.
vity. Please note that this data

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Over 70,000 employers have been interviewed across On a regional basis, employment prospects are mixed; a
34 countries and territories to measure anticipated general downward trend continues, with Outlooks
employment trends* between July and September declining in all countries and territories in a year-over-
2009. Employers in Hungary are surveyed for the first year comparison. However, there are some indications
time this quarter, expanding the reach of the Manpower of labor markets beginning to stabilize. In a quarter-over-
Employment Outlook Survey to four of the most quarter comparison, Net Employment Outlooks have
important economies in Eastern Europe. improved in 12 countries and territories, and have
Employers in 11 of the 34 countries and territories remained steady in five others. In the Asia Pacific region,
Manpower surveyed expect to add to their workforces job prospects have improved in four of the eight
in Quarter 3 2009. However, where year-over-year countries and territories surveyed. In the Europe, Middle
comparisons can be made, hiring expectations are East & Africa (EMEA) region, Outlooks decline from three
decidedly weaker in all countries and territories surveyed months ago in eight of 17 countries where quarter-over-
compared to 12 months ago. Notably, employers in 17 quarter data is available, with employers in Norway,
countries and territories are reporting the weakest hiring Ireland, the Czech Republic, Italy, Poland, Spain and
plans since the surveys were established there by Sweden anticipating an improved hiring pace. In the
Manpower. Americas, employers in Peru remain cautiously
Although weaker than historical patterns, employment
optimistic; however, employers in each of the region's
prospects are most favorable in India, Norway, Poland,
other seven countries report negative hiring intentions in
Peru, Singapore and Taiwan. Employer hiring
the next three months.
expectations are weakest in Ireland, Spain, Greece,
Romania, Italy, Japan and the United Kingdom. * Commentary is based on seasonally adjusted data
where available.

Survey Respondents by Region


Research for the Quarter 3 2009 Manpower
Employment Outlook Survey involved surveying over
70,000 human resource directors and senior hiring
managers from public and private organizations
worldwide: 55% of the respondents came from eight
countries in the Americas; 23% from 18 countries in
EMEA; and 22% from eight countries and territories
across Asia Pacific.

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Manpower Employment Outlook Survey India

International Comparisons – Asia Pacific


Nearly 16,000 interviews have been conducted across surveys began in these countries. In India's key Service
the Asia Pacific region to measure anticipated hiring industry sector, 11 percent of the employers indicated
activity between July and September 2009. they would reduce staff in response to weaker demand
from offshore clients, contributing to the moderately
Employer confidence is improving in some labor
weaker national forecast.
markets, with positive hiring intentions reported by
employers in five of the eight countries and territories Despite the relatively weak forecast for the Indian
surveyed. Notable improvements are reported by market, employers there remain the most optimistic in
employers in Singapore and Taiwan where the Outlooks the region. Elsewhere, employers in Singapore, Taiwan,
are considerably stronger compared to three months China and Australia are anticipating the region's most
ago. However, the year-over-year hiring pace is favorable hiring activity for the upcoming quarter,
expected to remain decidedly weaker throughout the although the Outlooks remain below historical patterns.
region, with employers in China, India and Japan
reporting their least optimistic forecasts since the

Australia China

Hong Kong India

14
Japan New Zealand

Singapore Taiwan

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Manpower Employment Outlook Survey India

International Comparisons – Americas


Nearly 39,000 interviews have been conducted across The subdued hiring pace expected in the United States
Argentina, Canada, Colombia, Costa Rica, Guatemala, remains unchanged from the second quarter.
Mexico, Peru and the United States to measure
Although, employers in Peru are forecasting the only
employment prospects for Quarter 3 2009.
positive hiring intentions in the region, the Outlook is the
Negative Net Employment Outlooks are reported in country's least optimistic reported to date. Third-quarter
seven of the eight countries surveyed. Compared to hiring intentions are weakest in Argentina, Canada and
three months ago, the hiring pace is expected to slow in Mexico. In addition to Peru, the Outlooks for Argentina,
every country except Mexico, with employers across all Colombia, Costa Rica and Guatemala are the least
Mexican industry sectors expecting to take on more optimistic reported to date, and for the second
staff in the next three months. The hiring pace is also consecutive quarter employers in the United States
expected to slow from 12 months ago in each of the report the gloomiest Outlook since the 1982 recession.
seven countries where year-over-year data is available.

Argentina Canada

Colombia Costa Rica

16
Guatemala Mexico

USA Peru

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Manpower Employment Outlook Survey India

International Comparisons – EMEA


Nearly 16,000 interviews have been conducted with improve in seven of 17 countries. Job prospects in the
employers across 18 countries to measure anticipated Manufacturing industry sector have continued to
employment trends for Quarter 3 2009. deteriorate across Continental Europe and South Africa
Of the countries surveyed in the Europe, Middle East and are contributing to the first negative hiring forecast
and Africa (EMEA) region, only employers in Norway, of German employers in three years.
Poland, Switzerland, South Africa and the Czech
Employers in Norway and Poland are forecasting the
Republic are reporting positive, but modest third-quarter
most favorable hiring activity, while employers in Ireland
hiring activity. Hungarian employers are surveyed for the
and Spain are the least optimistic for the quarter ahead.
first time this quarter and, like the majority of their
Furthermore, employers in Austria, Switzerland, France,
counterparts in the region, are reporting negative hiring
Greece, the Netherlands, Romania, South Africa and the
expectations. Where year-over-year comparisons are
UK report their least optimistic hiring plans since the
possible, all countries expect cutbacks. Where quarter-
surveys were launched in these countries.
over-quarter comparisons can be made, the forecasts

Austria Belgium

Czech Republic France

18
Germany Greece

Ireland Italy

Netherlands Norway

Poland Romania

19
South Africa Spain

Sweden Switzerland

UK

20
About the Survey asked the same question, “How do you anticipate total
employment at your location to change in the three
The Manpower Employment Outlook Survey is months to the end of September 2009 as compared to
conducted quarterly to measure employers' intentions the current quarter?”
to increase or decrease the number of employees in
Net Employment Outlook
their workforce during the next quarter. The survey has
been running for more than 45 years and is one of the Throughout this report, we use the term “Net
most trusted surveys of employment activity in the Employment Outlook.” This figure is derived by taking
world. Various factors underpin the success of the the percentage of employers anticipating an increase in
Manpower Employment Outlook Survey: hiring activity and subtracting from this the percentage
Unique: It is unparalleled in its size, scope, longevity and of employers expecting to see a decrease in
area of focus. employment at their location in the next quarter. The
result of this calculation is the Net Employment Outlook.
Projective: The Manpower Employment Outlook Survey
is the most extensive, forward-looking employment Seasonal Adjustment
survey in the world, asking employers to forecast
Seasonal adjustments have been applied to the data for
employment over the next quarter. In contrast, other
Australia, Austria, Belgium, Canada, China, France,
surveys and studies focus on retrospective data to
Germany, Hong Kong, India, Ireland, Italy, Japan,
report on what occurred in the past.
Mexico, Netherlands, New Zealand, Norway, Singapore,
Focused: For more than four decades, the survey has Spain, Sweden, Switzerland, Taiwan, the United
derived all of its information from a single question. Kingdom and the United States to provide additional
insight into the survey data. These adjustments make it
Independent: The survey is conducted with a possible to review the data without the employment
representative sample of employers from throughout the fluctuations that normally occur at the same time each
countries in which it is conducted. The survey year, thus providing a clearer picture of the data over
participants are not derived from Manpower's customer time. Manpower intends to add seasonal adjustments to
base. the data for other countries in the future, as more
historical data is compiled. Note that in Quarter 2 2008,
Robust: The survey is based on interviews with over
Manpower adopted the TRAMO-SEATS method of
70,000 public and private employers across 34
seasonal adjustment for data.
countries and territories to measure anticipated
employment trends each quarter. This sample allows for History of the Survey
analysis to be performed across specific sectors and 1962 1st generation of the Manpower Employment
regions to provide more detailed information. Outlook Survey launched in the United States
and Canada.
Methodology 1966 Manpower's United Kingdom operation
The Manpower Employment Outlook Survey is launches the equivalent of the United States
survey, naming the report the Quarterly Survey
conducted using a validated methodology, in
of Employment Prospects. The survey adopts
accordance with the highest standards in market the same forward looking research format as
research. The research team for the 34 countries and the United States survey and is the first of its
territories where the survey is currently conducted kind in Europe.
includes Manpower's internal research team and
1976 2nd generation of Manpower's Employment
Infocorp Ltd. The survey has been structured to be Outlook Survey launched in the United States
representative of each national economy. The margin of and Canada. Research methodology is updated
error for all national, regional and global data is not to evolve with advancements in the field of
greater than +/- 3.9%. market research.
[Add national information and margin of error here]
2002 Manpower United Kingdom's Quarterly Survey
Survey Question
of Employment Prospects is updated to adopt
All employers participating in the survey worldwide are an enhanced research methodology.

21
Manpower's operations in Mexico and Ireland Romania join the survey program. China and
launch the survey in their respective countries. Taiwan add seasonally adjusted data in the
second quarter. India and Switzerland add
2003 3rd generation of the Manpower Employment
seasonally adjusted data in the third quarter.
Outlook Survey is launched, expanding the
program to a total of 18 countries worldwide: 2009 Manpower operations in Hungary are surveyed
Australia, Austria, Belgium, Canada, France, for the first time this quarter, expanding the
Germany, Hong Kong, Ireland, Italy, Japan, reach of the survey to four of the most
Mexico, Netherlands, Norway, Singapore, important economies in Eastern Europe.
Spain, Sweden, United Kingdom and United
States.
About Manpower Inc.
2004 Manpower operations in New Zealand launch Manpower Inc. (NYSE: MAN) is a world leader in the
the Manpower Employment Outlook Survey. employment services industry; creating and delivering
services that enable its clients to win in the changing
2005 Manpower operations in China, India,
world of work. Founded in 1948, the $22 billion
Switzerland, and Taiwan launch the Manpower
company offers employers a range of services for the
Employment Outlook Survey.
entire employment and business cycle including
2006 Manpower operations in Costa Rica and Peru permanent, temporary and contract recruitment;
join the survey program. Surveys in Australia, employee assessment and selection; training;
Austria, Belgium, France, Germany, Hong outplacement; outsourcing and consulting.
Kong, Ireland, Italy, Japan, Mexico, Manpower's worldwide network of 4,400 offices in 82
Netherlands, Norway, Singapore, Spain and countries and territories enables the company to meet
Sweden add seasonally adjusted data in the the needs of its 400,000 clients per year, including small
third quarter. Manpower operations in South and medium size enterprises in all industry sectors, as
Africa launch the Manpower Employment well as the world's largest multinational corporations.
Outlook Survey. The focus of Manpower's work is on raising productivity
through improved quality, efficiency and cost-reduction
2007 Manpower operations in Argentina join the across their total workforce, enabling clients to
Manpower Employment Outlook Survey. The concentrate on their core business activities. Manpower
survey in New Zealand adds seasonally
Inc. operates under five brands: Manpower, Manpower
adjusted data in the first quarter.
Professional, Elan, Jefferson Wells and Right
2008 Manpower operations in Colombia, the Czech Management. More information on Manpower Inc. is
Republic, Greece, Guatemala, Poland and available at www.manpower.com.

22
Manpower Services India Pvt. Ltd.
A-26/1, First Floor,
Mohan Cooperative
Industrial Estate, Mathura Road,
New Delhi 110044
India
Tel: +91 (11) 40555400
www.manpower.co.in
© 2008, Manpower Inc. All rights reserved.

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