Product List

Avaya Aura Communication Manager Call Center/Contact Center Integrated Management Systems Manager/Session Manager/SES Servers and Gateways G3R-G3SI Voice Mail Avaya Aura Messaging Modular Messaging Audix Messaging UCC-CM Messaging Message Networking Octel Messaging Life Cycle Management Planning Notice Self Service Interactive Response Voice Portal Conversant Speech Products Dialog Designer Ethernet Routing Switch Secure Router VPN Router/Gateway Ethernet Switchs Cajun Extreme Juniper Converged Network Analyzer Paradyne Wireless Lan Security Legacy Nortel Business Communication Manager Communication Server Nortel Enterprise Systems Integral Enterprise Phones Call Center Networking

The Product list shows products that an End of Sale/Support notice has been issued for. The current month's notices are highlighted in yellow. Clic notice.

Product Lifecycle Policy

Product List
Small Business IP Office Partner Merlin Spirit/1A2 Key Paging/Music On Hold Call Management Avaya IQ Call Management System Interaction Center/Operational Analyst Applications Application Enablement Services Session Border Controller MAPD Conferencing Avaya Aura Conferencing Meeting Exchange Polycom Konftel Conference Multimedia Communications Server 5100 (MCS 5100) Conference Phones

Lifecycle Summary Matrix Proactive Contact Predictive Dialer Proactive Contact Call Recording Workforce Optimization NICE Witness Power Systems UPS-Power DC Power Systems Power Supplies Phones IP Phones Wireless Phones TDM Phones Softphone Applications

otices are highlighted in yellow. Click on any link to review the EOS

Updated 8/2/13

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Communication Manager 1.x / Call Center R11 Communication Manager 2.x and Call Center 12.0 Communication Manager 4.0.2, Communication Manager Messaging 4.0.2 Communication Manager Release 3.x Communication Manager Release 4.x Communication Manager Express R5.1 Communication Manager R5.2.1 Communications Process Manager 2.1 and Event Processor 2.0 Speech Access for Communication Manager R1.0 Avaya Aura Presence Server R5.2 Avaya CT for Siebel Call Processing Software Release 2-10 CAS Hospitality Call Accounting Software CAS QUANTUM Call Accounting Software Customer Interaction Express R1.0 Customer Service Editions material codes Customer Service Editions Release 2 Hospitality Call Accounting and eCAS Connectivity Kits associated with Avaya Simplification efforts Midsize Business Template R5.2.1 Multivantage Express R2.0 UC All Inclusive bundle R1.x (UCE R1.x) Avaya Aura Branch Edition R1.x.x Avaya Aura Branch Edition R2.x

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End of Sale 2/8/2004 12/5/2005 8/27/2012 12/31/2007 2/2/2009 1/11/2010 6/3/2013 3/2/2009 6/31/2005 7/18/2011 6/1/2009 7/1/2002 6/6/2005 6/6/2005 4/5/2009 2/2/2009 6/30/2011 5/5/2008 1/7/2013 8/3/2009 9/18/2011 2/1/2010 5/10/2010

to Prodcut List

End of Manufacturer Support software/Policy 11/5/2007 12/15/2008 8/27/2013 12/31/2008 6/7/2010 1/11/2011 6/3/2014 3/2/2010 6/31/2006 7/18/2012 1/1/2011 3/7/2005 12/6/2006 12/6/2006 4/5/2009 TBD See Notice 5/5/2009 1/7/2014 NA NA 2/1/2011 5/11/2011

End of Manufacturer Support Hardware/Policy NA NA 8/27/2015 NA NA NA Refer to specific hardware lifecycle bulletins NA NA NA NA NA NA NA NA NA NA 5/5/2011 1/7/2016 NA NA NA NA

End of Services Support

Service Support Notice Service Support Notice Service Support Notice TBD Service Support Notice Service Support Notice Service Support Notice Service Support Notice TBD TBD TBD Service Support Notice Service Support Notice TBD TBD TBD TBD TBD Service Support Notice

8/27/2018

6/3/2019

7/18/2017

See Notice

1/7/2019 NA

Service Support Notice Service Support Notice TBD Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Aura Contact Center 6.2 AML to CS1000 SIP Conversion Avaya Contact Center Express (CCE) 2.1 and prior Avaya Contact Center Express (CCE) 3.0 Avaya Contact Center Express (CCE) R5.0 Call Center Release 3.x Call Center Release 4.x. Call Center Elite 4.0.2 Call Center Elite R5.2.1 Contact Center Express (CCE) R4.x Tenovis Legacy Call Center MCC Tenovis Legacy CTI Software conneCTIon 3.1 Tenovis Legacy Telephony Software Com4Tel C 2.0 Contact Center Control Manager 6.x

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End of Sale 5/1/2012 5/7/2007 2/2/2009 11/7/2011 12/31/2007 2/2/2009 8/27/2012 6/3/2013 2/7/2011 12/31/2008 12/31/2008 1/31/2009 6/3/2013

to Prodcut List

End of Manufacturer Support software/Policy TBD 11/1/2008 2/2/2010 11/7/2012 12/31/2008 6/7/2010 8/27/2013 6/3/2014 2/6/2012 12/31/2009 12/31/2010 12/31/2011 6/2/2014

End of Manufacturer Support Hardware/Policy NA NA NA NA NA NA 8/27/2015 Refer to specific hardware lifecycle bulletins NA NA NA NA NA

End of Services Support TBD

Service Support Notice TBD Service Support Notice Service Support Notice Service Support Notice TBD TBD TBD Service Support Notice Service Support Notice TBD TBD TBD TBD

11/7/2017

8/27/2018 6/3/2019 2/6/2017

6/1/2015

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Integrated Management 3.x Integrated Management Release 4.x Integrated Management VOIP monitor Manager Integrated Managment R5.2.1 Voice Announcement Manager 5.x

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End of Sale 4/30/2008 2/2/2009 5/4/2009 6/3/2013 10/18/2010

to Prodcut List

End of Manufacturer Support software/Policy 12/31/2008 2/2/2010 5/4/2010 6/3/2014 12/18/2011

End of Manufacturer Support Hardware/Policy NA NA NA Refer to specific hardware lifecycle bulletins NA

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice

6/3/2019 12/18/2016

Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Aura System Manager R1.0 Avaya Aura System Manager R5.2 Avaya Aura Session Manager R1.1/R5.2 SIP Enablement Services R5.2.1 SIP Enablement Services Release 3.x SIP Enablement Services Release 4.x SIP Enablement Services S8800 Server SESV1 CCD DevConnect Products associated with Avaya Simplification efforts

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End of Sale 7/18/2011 12/18/2010 8/15/2010 1/7/2013 12/31/2007 2/2/2009 6/7/2010 5/5/2008

to Prodcut List

End of Manufacturer Support software/Policy 7/18/2012 12/18/2011 8/15/2011 1/7/2014 12/31/2008 6/7/2010 NA NA

End of Manufacturer Support Hardware/Policy NA NA 8/15/2013 1/7/2016 NA NA 6/7/2013 5/5/2011

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice TBD TBD TBD

1/7/2019

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Common Servers Release 1 DL360G7_R610 Branch Gateway 5.2.1 DAL2 Hardware Duplication Board DEFINITY ONE, IP600(TN795 NT Platform) G150 Gateways G250/G350 Gateways, MM312, MM314, MM316, MM340 Media Modules G450 MP20 Media Gateway G700 Media Gateway, MM760 and X330STK G860 Gateway Media Convertors used primary for S87XX server pair hardware separation in disaster recovery scenarios Media Module 342 and Media Module 760 Non-RoHS IOLAN Four Port Server PG230 Gateway R300 Remote Office R610 Servers (Eight Specific Servers) S8100 Media Server, DEFINITY ONE, and IP600 S8300B Media Server S8300C Media Server S8400 Media Server S8400B Media Server S8500A Media Server S8500B Media Server S8500C Media Server S8510 Media Server S8700 Media Server S8710 Media Server S8720 Media Server S8730 Media Server S8800 Media Server S8800 Server Out of Stock Condition Select Covergence SAP Codes

Back to Prodcut List End of Sale 3/3/2014 6/3/2013 3/4/2013 3/4/2002 2/2/2009 2/1/2010 2/1/2010 5/4/2009 3/11/2011 NA 6/5/2006 NA 12/2/2002 12/3/2012 11/22/2004 5/5/2008 5/2/2011 2/5/2009 6/6/2011 12/3/2005 5/7/2007 12/31/2009 2/15/2010 2/6/2006 1/7/2008 8/4/2008 1/19/2010 6/6/2011 NA 2/2/2009

End of Manufacturer Support software/Policy NA 6/3/2014 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA TBD NA NA NA NA NA NA TBD

End of Manufacturer Support Hardware/Policy 3/3/2017 NA 3/4/2016 3/7/2005 2/2/2010 2/1/2013 TBD 5/4/2012 4/4/2014 NA 5/5/2011 6/5/2007 5/30/2011 12/5/2005 12/3/2015 3/30/2007 5/5/2011 5/2/2014 2/5/2012 6/6/2014 12/3/2008 5/7/2010 12/31/2012 2/15/2013 2/6/2009 1/7/2011 8/4/2011 1/19/2013 6/6/2014 NA TBD

End of Services Support 3/3/2020 6/3/2019 3/4/2019

Service Support Notice TBD NA NA Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA NA

4/4/2017 3/29/2013 TBD TBD 12/3/2018

5/2/2017 6/6/2017

6/6/2017 NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product ATM Products Avaya Center Stage Switch Avaya select Multi Carrier Cabinet (G/MCC) Hardware Avaya VisAbility Management Suite Release 1.1, 1.2, 1.3 to Avaya Integrated Management Release 2.x/3.x Call Processing Software Release 2-10 G3CSI/ProLogix TN2402 EMEA/CMC1 Media Gateway G3CSI/ProLogix TN2402 including CMC1 Media Gateway G3CSI/ProLogix TN798 including CMC1 Media Gateway G3R UN331C Processor Server Circuit Pack G3SI Processor Complex, TN2404/TN2401 G600 Cabinet GMCC Cabinet SAT Terminal and Keyboard SCC1 Cabinet TN755B Neon Powered Analog card

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End of Sale 6/5/2006 6/5/2006 6/1/2009 12/1/2003 7/1/2002 5/1/2006 2/5/2007 11/1/2004 6/15/2005 12/15/2005 6/5/2006 12/11/2006 12/15/2005 10/8/2010

End of Manufacturer Support software/Policy NA NA NA 12/1/2004 3/7/2005 NA NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 6/8/2009 6/8/2009 6/1/2010 NA NA 5/1/2009 2/7/2010 2/2/2007 11/5/2007 12/15/2008 12/15/2008 6/8/2009 7/1/2007 12/15/2008 10/8/2013

End of Services Support

Service Support Notice Service Support Notice Service Support Notice TBD TBD TBD Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice TBD Service Support Notice TBD

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product

Back to Prodcut List

End of Sale

Avaya Proactive Contact 4.0 4/20/2009 Avaya Proactive Contact 4.1 9/13/2010 Avaya Proactive Contact HP DL385 G2 server 11/3/2008 Avaya Proactive Contact HP DL385 G5 server 11/23/2009 Avaya Proactive Contact R4.2 8/1/2011 Avaya Proactive Contact WYSE Terminal 2/16/2007 Digital Switch Controller, NBC and NBC3 cards for Proactive Contact System (formerly Multiple EOS dates, see Predictive Dialing System), CSAD notice. Floppy Diskettes for APC ENBC Generic SW 7/1/2011 Miscellaneous items for Proactive Contact 4/30/2008 Outbound Contact Management 10/1/2005 Proactive Contact (formerly Predictive Dialing System) HP B2600 System 4/3/2006 Proactive Contact (formerly Predictive Dialing System) Spare Parts for HP B2000 and HP B2600 12/31/2007 Proactive Contact 3.0 4/30/2008 Proactive Contact 5.0 6/3/2013 Proactive Contact 8GB Memory Upgrade Kit 8/19/2012 Proactive Contact C8000 CPU NA Proactive Contact Components for August 2010 8/9/2010 Proactive Contact Components for August 2010 8/9/2010 Proactive contact Components for May 2010 5/10/2010 Proactive Contact Components for May 2010 5/10/2010 Proactive Contact Components for May 2010 5/10/2010 Proactive contact Components for November 2010 11/2/2009 Proactive Contact Labels 11/2/2009 Proactive Contact Large Cabinet 5/4/2009 Proactive Contact S8800 HDD 11/5/2012 Various maintenance items for Proactive Contact 4/30/2008

End of Manufacturer Support software/Policy 4/20/2010 1/9/2012 NA NA 6/3/2015 NA 6/30/2007 NA NA 3/1/2007 NA NA 10/31/2009 6/2/2014 NA NA NA NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 4/20/2012 1/9/2017 11/3/2011 12/1/2012 8/4/2016 2/16/2010 6/30/2007 NA 4/30/2008 NA 4/7/2009 12/31/2007 4/30/2011 NA 8/19/2012 4/30/2011 8/9/2013 8/9/2013 5/10/2013 5/10/2013 5/10/2013 11/2/2012 11/2/2012 5/4/2012 11/5/2015 4/30/2008

End of Services Support

Service Support Notice NA NA NA

8/7/2019 NA NA NA NA NA Service Support Notice NA Service Support Notice NA NA Service Support Notice NA NA NA NA NA NA NA NA NA NA

NA

6/3/2019 8/19/2018 4/30/2012

11/5/2018

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya PDS Release 12.0 PG230 based 20/40 Agent License Bundle Avaya Predictive Dialer System (PDS) V12 Avaya Predictive Dialing System Avaya Predictive Dialing System R11.x Discontinuation of Sales of new Predictive Dialer HP Predictive Outbound Dialer Option Product Transition for Avaya Predictive Dialing System R9.10 to R12 Proactive Contact S8800 HDD Avaya PDS Release 12.0 PG230 based 20/40 Agent License Bundle PG230 Gateway

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End of Sale 10/15/2005 7/31/2007 3/1/2003 6/1/2003 3/30/2002 2/1/2011 12/31/1999 11/5/2012 10/15/2005 5/30/2008

End of Manufacturer Support software/Policy 10/15/2005 7/31/2008 3/30/2006 3/30/2006 NA See Notice 9/30/2005 NA 10/15/2005 NA

End of Manufacturer Support Hardware/Policy NA NA 3/30/2006 NA 3/30/2005 5/1/2012 9/30/2005 11/5/2015 NA 5/30/2011

End of Services Support

Service Support Notice NA Service Support Notice NA Service Support Notice NA NA NA NA NA NA

See Notice 11/5/2018

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya CT 1.3, CVLAN R8.2.1, CVLAN R9 and DLG 2.x, CO-Resident DLG 2.x and CMAPI 2.x & Avaya CT 1.2 and CVLAN R6.x MAPD (Multipurpose Applications Processor DEFINITY) Miscellaneous Avaya CT, AES 3.0 and MAPD materials

Back to Prodcut List End of Sale 4/30/2007 3/1/2004 8/6/2007

to Prodcut List End of Manufacturer Support software/Policy 4/30/2008 6/30/2008 8/6/2008 End of Manufacturer Support Hardware/Policy NA 6/30/2008 NA End of Services Support Service Support Notice NA Service Support Notice NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product AES CVLAN R9, AES 4.x CVLAN/JTAPI SDK Avaya Application Enablement Services 3.0 Avaya Application Enablement Services 3.1 Avaya Application Enablement Services 3.x Avaya Application Enablement Services 3.x TSAPI and DMCC (CMAPI) Call Recording Bundles Avaya Application Enablement Services 4.0 (Bundled offer) Avaya Application Enablement Services 4.0 (Software only) Avaya Application Enablement Services 4.1 (Software Only) Avaya Application Enablement Services 4.2 Avaya Application Enablement Services 5.2 Application Enablement Services 5.2.4 and earlier S8510 for use with AES User Service on Avaya Application Enablement Services Miscellaneous Avaya CT, AES 3.0 and MAPD materials Avaya Common Server (R 1.0) for AES (Dell PowerEdge R610)

Back to Prodcut List End of Sale 12/31/2008 2/20/2006 3/5/2007 11/9/2009 3/4/2007 3/3/2008 12/3/2007 5/5/2008 5/10/2010 3/5/2012 1/7/2013 9/1/2009 6/15/2007 8/6/2007 9/2/2013

to Prodcut List End of Manufacturer Support software/Policy 12/31/2009 2/20/2007 3/5/2008 11/9/2009 4/4/2007 3/3/2009 12/3/2008 5/5/2009 5/10/2011 3/5/2013 1/7/2014 NA 11/4/2007 8/6/2008 NA End of Manufacturer Support Hardware/Policy NA NA NA NA NA NA NA NA NA NA 1/7/2016 9/1/2012 NA NA 9/2/2016 End of Services Support Service Support Notice NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

TBD 3/5/2018 1/7/2019

9/2/2019

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya AAN 3.x Software Avaya AAN Hardware and Software Avaya AAN IBM 3250 and 3550 CNA Servers Avaya CNA Adaptive Path Controller - Internet (APC-I) Converged Network Analyzer (CNA) Portfolio End of Sale Notification

Back to Prodcut List End of Sale 7/31/2008 See notice 4/30/2008 12/1/2008 11/2/2009

to Prodcut List End of Manufacturer Support software/Policy 11/2/2010 See notice NA 12/1/2009 11/2/2010 End of Manufacturer Support Hardware/Policy 10/31/2008 See Notice 4/30/2008 NA 11/2/2012 End of Services Support Service Support Notice NA Service Support Notice NA Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Acme Packet Net-Net 3810 Covergence Session Border Controller Avaya Aura Session Border Controller R6.0.3 Avaya Sipera SBC R4.0.5

Back to Prodcut List End of Sale 6/6/2011 5/4/2009 5/6/2013 5/6/2013

to Prodcut List End of Manufacturer Support software/Policy NA 5/4/2010 5/6/2014 5/6/2014 End of Manufacturer Support Hardware/Policy 6/6/2014 5/4/2010 NA NA End of Services Support Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice

5/6/2014 5/6/2014

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Selected Polycom 178 Video Products Avaya Selected Polycom 245 Video Products Avaya Selected Polycom 484 Video Products Polycom Analog Conference Phones Polycom Audio Products, Soundstation, Speakers Polycom Legacy Video Products Polycom Products Polycom ViaVideo II, Viewstation, iPower and Group Video products Polycom Video Products SoundStation2 EX Conference Phone - Analog Polycom Soundpoint Phones and Accessories for SCS

Back to Prodcut List End of Sale 2/2/2009 6/1/2009 12/8/2008 11/3/2008 NA NA 9/4/2006 5/1/2006 2/6/2012 12/24/2011

End of Manufacturer Support software/Policy NA 6/1/2012 NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 2/2/2012 6/1/2012 12/8/2011 11/3/2013 3/31/2009 9/30/2010 9/4/2006 5/1/2009 4/1/2009 2/6/2013 NA

End of Services Support

Service Support Notice NA NA NA Services Support Notice Service Support Notice Services Support Notice NA NA Service Support Notice NA

2/1/2011

2/6/2016 NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product CMS 6000 (component of Meeting Exchange S6800) Expand Meet Me Conferencing (EMMC) Meeting Exchange 5.0 Transition from S8510 to S8800 Meeting Exchange Enterprise 5.1 Meeting Exchange Express Meeting Exchange Software Releases

Back to Prodcut List End of Sale 1/15/2010 1/15/2010 9/1/2009 5/10/2010 10/1/2011 1/1/2008

End of Manufacturer Support software/Policy NA 1/15/2011 NA 5/10/2010 10/1/2012 TBD

End of Manufacturer Support Hardware/Policy 12/5/2011 1/15/2012 See S8510 EOS notice 5/10/2010 6/6/2014 NA

End of Services Support

Service Support Notice Service Support Notice Service Support Notice NA NA Service Support Notice NA

10/1/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product ACS60 (Meeting Manager) Avaya System 70 Conference Bridge Avaya CS700 and CS780 Conference Bridges Avaya CS7000 Audio Conference Bridge Avaya Multi Media Conferencing (Heritage Nortel) Expand Meet Me Conferencing (EMMC)

Back to Prodcut List End of Sale 10/1/2006 3/1/2006 4/1/2007 12/31/2009 9/1/2010 1/15/2010

End of Manufacturer Support software/Policy 10/1/2007 2/28/2007 12/31/2009 9/1/2011 1/15/2011

End of Manufacturer Support Hardware/Policy NA 2/28/2007 12/31/2009 9/1/2013 1/15/2012

End of Services Support 7/27/2011

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Konftel Conference Unit 102/AEI Konftel 200 NI Analog conference phone - only SAP ATLAS

Back to Prodcut List End of Sale 9/3/2012 6/4/2012

End of Manufacturer Support software/Policy NA TBD

End of Manufacturer Support Hardware/Policy 9/3/2012 TBD

End of Services Support TBD TBD

Service Support Notice NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Multimedia Communications Server 5100 (MCS 5100)

Back to Prodcut List End of Sale 7/5/2010

End of Manufacturer Support software/Policy 7/4/2011

End of Manufacturer Support Hardware/Policy NA

End of Services Support 2/1/2014

Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product B179 SIP Conference Phone WITH AC Power Supply IP Audio Conference Phone 2033 and associated UNIStim Software

Back to Prodcut List End of Sale 4/30/2013 12/1/2013

End of Manufacturer Support software/Policy 4/30/2014 12/1/2014

End of Manufacturer Support Hardware/Policy 4/30/2016 12/1/2014

End of Services Support 4/30/2019 12/1/2017

Service Support Notice NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Aura Messaging 6.1

Back to Prodcut List

End of Sale 9/23/2012

End of Manufacturer Support software/Policy 12/23/2012

End of Manufacturer Support Hardware/Policy 12/23/2015

End of Services Support 12/23/2018

Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Mailbox Manager Modular Messaging R1.1 with Domino Modular Messaging R1.1 with Domino to Software Only Offer Modular Messaging R1.1 with Exchange Modular Messaging R1.1 with Exchange/S3400 server Modular Messaging R1.1 with Exchange/S3400 Servers for European Union Countries. Modular Messaging R2.0 with MSS/S3400 server Modular Messaging R2.0 with MSS/S3400 server for European Union Countries. Modular Messaging R2.0 with the Avaya Message Storage Server (MSS) Modular Messaging R3.0 EMEA Modular Messaging R3.0 with the Avaya Message Storage Server (MSS) and Exchange Message Store Modular Messaging R3.1 with the Avaya Message Storage Server (MSS), Exchange Message Store, and IBM Lotus Domino Store Modular Messaging R4.0 with MSS/S3500 server Modular Messaging R5.1 Modular Messaging Release 1.0/1.1 with the Avaya Message Storage Server (MSS) Modular Messaging S8730 server

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End of Sale 8/24/2009 11/5/2007 4/3/2006 7/30/2006 7/30/2006 4/30/2006 7/30/2006 4/3/2006 7/30/2006 See Notice 10/31/2007 8/5/2008 9/30/2009 2/21/2010 9/1/2004 2/21/2010

End of Manufacturer Support software/Policy 8/24/2009 8/5/2008 4/3/2007 8/5/2008 7/30/2007 4/30/2007 7/30/2007 4/3/2007 9/30/2008 See Notice 9/30/2009 9/30/2009 TBD 2/21/2011 6/30/2006 NA

End of Manufacturer Support Hardware/Policy NA NA 4/3/2009 7/30/2009 7/30/2009 4/30/2009 7/30/2009 4/3/2009 7/30/2009 See Notice 10/31/2010 8/5/2011 9/30/2012 NA 6/30/2006 2/21/2013

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA NA Service Support Notice NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Communication Manager Messaging-Federal Market on S8500C servers UCC R1.2 Web Messaging (WMA) and Web Collaboration (WCA) Unified Communication Center (UCC) R2.0/2.1 Unified Communications Center (UCC) Speech Access R1.2 Zimbra Store Support on Avaya Aura Messaging 6.x

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End of Sale 1/11/2010 7/1/2004 8/5/2008 12/31/2004 8/6/2012

End of Manufacturer Support software/Policy NA 7/1/2007 8/5/2009 12/31/2005 8/6/2012

End of Manufacturer Support Hardware/Policy NA NA 8/5/2011 NA NA

End of Services Support

Service Support Notice NA NA Service Support Notice NA NA

8/6/2012

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Message Networking R2.0 on S3400 HA for European Union Countries. Message Networking R3.1 Messaging Networking R1.X Messaging Networking R2.0

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End of Sale 4/3/2006 3/31/2010 11/1/2004 8/1/2007

End of Manufacturer Support software/Policy 4/3/2007 3/31/2011 5/14/2007 8/1/2008

End of Manufacturer Support Hardware/Policy 4/3/2009 3/31/2013 5/14/2007 3/31/2010

End of Services Support

Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Interchange 5.4 - UPDATED DEFINITY AUDIX Voice Messaging System Digital HotDesk Release 2.5 DMI-4 box for integration with INTUITY AUDIX, INTUITY AUDIX LX and Modular Messaging IA770 R1.x and R2.x IA770 Release 4.x INTUITY AUDIX Expansions and Additions Intuity Audix LX (IALX) Basic Offer on the S3210 Server EMEA INTUITY AUDIX LX (IALX) R1 with LX1000 Server INTUITY AUDIX LX (IALX) R1 with S3210 server INTUITY AUDIX LX (IALX) R2.0 INTUITY AUDIX New Systems and Upgrades to Modular Messaging INTUITY AUDIX GP Synch Card S3210 Server for Intuity LX Octel and Intuity Audix Adjuncts application products Avaya Unified Messenger 4.X Avaya Unified Messenger 5.0

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End of Sale 12/1/2004 3/31/2003 9/30/2002 10/1/2004 12/19/2005 2/2/2009 6/30/2007 6/5/2006 8/8/2007 8/8/2007 1/31/2010 6/30/2007 11/7/2004 8/8/2007 6/30/2006 11/8/2004 4/4/2005

End of Manufacturer Support software/Policy 12/1/2005 3/31/2008 NA NA 1/15/2006 TBD 6/30/2011 NA 8/8/2009 8/8/2009 1/31/2011 6/30/2011 NA NA 6/30/2011 11/8/2004 4/4/2006

End of Manufacturer Support Hardware/Policy 12/1/2007 3/31/2008 9/30/2004 10/1/2007 1/15/2006 NA 6/30/2011 6/30/2009 6/30/2006 6/3/2009 1/31/2013 6/30/2011 11/7/2007 6/3/2009 NA 11/8/2004 4/4/2006

End of Services Support

Service Support Notice Service Support Notice Service Support Notice NA NA NA Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice NA NA Service Support Notice NA NA Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Octel 300 Message Server OCTEL 200 (SERENADE) OCTEL 200 (SERENADE) and OCTEL 300 (SERENADE) EOS OCTEL 250 (ARIA) and OCTEL 350 (ARIA) Octel and Intuity Audix Adjuncts application products Octel 100 Messaging System Octel 50 Messaging System Rolm 9751 (9005) DSE integration for MM Tenovis Legacy C300 Voicemail System

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End of Sale 10/6/2003 6/30/2006 6/30/2007 6/30/2007 6/30/2006 7/26/2004 12/31/2002 9/1/2004 5/31/2009

End of Manufacturer Support software/Policy 10/6/2008 6/30/2011 6/30/2011 6/30/2011 6/30/2011 7/1/2005 12/31/2007 NA 12/31/2011

End of Manufacturer Support Hardware/Policy 10/6/2008 6/30/2011 6/30/2011 6/30/2011 NA 7/1/2005 12/31/2007 9/1/2004 12/31/2011

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice NA NA NA

6/30/2013

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Call Management System LT04 SAS Tape Drive Bundles Call Management System Modem Call Management System ORACLE T5120 4-CORE Hardware Call Management System ORACLE T5120 8-CORE Hardware Platform CMS Netra 210 Platform CMS R14 & 14.1 CMS R15 CMS R16 CMS R16.1 CMS R16.2 CMS 16.3 End of Sale Notice CMS Release 11 CMS Release 12 CMS Release 13 & 13.1 CMS Release R5 CMS Release R6 CMS Release R8 CMS Release R9 CMS SUN E3000 Platform CMS SUN E3500 Platform CMS Sun Fire 280R CMS SUN Netra 210 2GB Additional Memory and Disk CMS SUN SB100 Platform CMS SUN T5220 Platform CMS T5220 / T5120 Memory Expansion Kits CMS SUN Ultra 5 Platform CMS SUN V240 CMS SUN V880 Platform R14 CMS Sun V890 Additional Ethernet Port-Expansion Cards CMS SUN V890 CPU/Memory Board CMS SUN V890 Platform CMS SUNBLADE 150 Platform Sparc 20 Sparc 5

Back to Prodcut List End of Sale 6/4/2012 11/22/2010 12/31/2011 6/4/2012 7/4/2009 1/31/2009 6/14/2010 6/14/2010 11/7/2010 12/2/2011 6/3/2013 2/28/2004 9/12/2005 4/7/2007 12/31/1998 3/30/2000 9/30/2001 7/30/2002 3/1/1999 12/31/2002 7/1/2004 11/22/2010 6/30/2007 2/4/2011 10/1/2012 9/1/2001 6/30/2007 10/31/2005 11/22/2010 2/8/2010 1/31/2009 6/1/2006 12/31/1997 10/1/1998

End of Manufacturer Support software/Policy NA NA NA NA NA 12/31/2011 6/11/2012 6/14/2011 5/31/2013 11/28/2012 6/3/2014 11/30/2006 12/31/2007 5/4/2009 9/30/2001 10/31/2002 6/30/2004 3/31/2005 NA NA NA NA NA NA 12/3/2012 NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 8/19/2016 11/22/2011 8/19/2016 8/19/2016 11/22/2010 NA NA NA 8/19/2016 8/19/2016 6/3/2016 NA NA NA NA NA NA NA 3/31/2004 12/31/2007 4/30/2010 11/22/2010 12/31/2007 2/28/2014 8/18/2016 9/30/2006 6/29/2012 1/31/2009 4/30/2014 12/31/2013 1/31/2012 7/31/2009 12/31/2002 12/31/2003

End of Services Support 8/19/2016 8/9/2016 8/19/2016 12/31/2014 TBD TBD 8/19/2016 8/19/2016 8/19/2016 6/3/2019 TBD TBD TBD TBD TBD TBD TBD 12/31/2010 12/31/2010 12/31/2014 12/31/2009 8/19/2016 8/19/2016 12/31/2010 9/30/2014 4/30/2014 NA 4/30/2014 9/30/2014 12/31/2002 12/31/2003

Service Support Notice NA NA NA Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice

Service Support Notice Service Support Notice Service Support Notice

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya IQ R4.2 Avaya IQ 5.0 Avaya IQ 5.1.x

Back to Prodcut List End of Sale 10/12/2009 7/14/2010 7/18/2011

End of Manufacturer Support software/Policy 10/12/2010 11/15/2011 7/18/2012

End of Manufacturer Support Hardware/Policy 10/12/2010 5/15/2012 7/18/2014

End of Services Support

Service Support Notice NA Service Support Notice

7/18/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Interaction Center and Operational Analyst Release 6.1 (including all releases of IC and OA 6.1.x) Operational Analyst Release 6.0 to Operational Analyst 6.1 Avaya Interaction Center (IC) and Operational Analyst (OA) Release 7.0 Avaya Interaction Center and OA R7.1 Avaya Interaction Center and OA R7.2 Avaya Interaction Center/Operational Analyst 7.2.x Interaction Center Business Applications Interaction Center Release 5.6 (formerly eContact Release 5.6) to Interaction Center 6.1 Interaction Center Release 6.0 to Interaction Center 6.1 Interaction Center-Voice Quick Start Release 6.1 Interaction Center support for 3rd party Avaya Agent Access

Back to Prodcut List End of Sale 4/30/2005 4/4/2004 9/30/2005 5/4/2009 4/2/2012 4/2/2012 5/1/2005 6/30/2004 4/4/2004 8/30/2005 12/3/2012 6/30/2003

End of Manufacturer Support software/Policy 1/1/2009 6/30/2005 11/1/2009 5/1/2012 1/1/2014 1/1/2014 5/1/2006 6/30/2005 6/30/2005 3/31/2006 12/3/2013 6/30/2005

End of Manufacturer Support Hardware/Policy NA NA NA 5/1/2012 NA NA NA NA NA NA NA NA

End of Services Support

Service Support Notice NA NA NA Service Support Notice NA NA NA NA NA

5/1/2012 3/31/2018 3/31/2018

NA NA

NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya IR 2.0 Avaya IR 3.0 Avaya IR 4.0 Interactive Response 1.3 Interactive Response Release 1.0 Interactive Response Release 1.1 Interactive Response Release 1.2 Interactive Response Release 1.2.1 (software) Interactive Response to Voice Portal Oracle 10 for Interactive Response SUN T2000 Platform for IR SUN V245 Platform for IR

Back to Prodcut List End of Sale 6/30/2007 2/2/2009 8/7/2010 4/3/2006 12/1/2003 12/1/2003 6/7/2004 4/4/2005 8/7/2010 5/4/2009 8/7/2010 11/9/2009

End of Manufacturer Support software/Policy 2/28/2009 10/4/2010 2/3/2014 12/31/2007 NA NA 6/7/2005 4/4/2006 2/3/2014 7/31/2010 NA NA

End of Manufacturer Support Hardware/Policy 2/28/2009 5/1/2013 8/7/2013 12/31/2007 12/1/2004 12/1/2004 6/7/2005 4/4/2006 5/2/2013 NA 8/7/2013 5/2/2013

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA NA Service Support Notice Service Support Notice

8/7/2013

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product IBM Websphere Voice Server (WSVS 5) Interactive Communications Portal S8510 for Voice Portal Bundled Solutions Voice Portal 3.0 Voice Portal 4.0 Voice Portal 4.1 Voice Portal 5.0 Voice Portal 5.1 to Avaya Aura Experience Portal 6.0 Voice Portal Misc Codes Voice Portal x3250 Server H.323 Port Connect Licenses for Avaya Voice Portal and Avaya Experience Portal

Back to Prodcut List End of Sale 8/10/2010 3/18/2011 9/14/2009 11/4/2007 1/7/2008 5/4/2009 7/5/2010 2/6/2012 12/1/2008 NA 3/4/2013

End of Manufacturer Support software/Policy NA 3/18/2012 NA 9/1/2008 7/7/2010 11/1/2010 5/7/2012 2/3/2014 NA NA 3/4/2014

End of Manufacturer Support Hardware/Policy 8/10/2011 3/18/2014 Refer to S8510 EOS 9/1/2008 7/7/2010 11/1/2010 5/7/2012 2/3/2014 NA 6/5/2011 NA

End of Services Support 3/18/2017

Service Support Notice NA NA NA Service Support Notice Service Support Notice NA NA NA NA Service Support Notice NA

2/3/2019

3/4/2019

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product CONVERSANT Release 9 UCS1000 CONVERSANT Version 6 on MAP100 CONVERSANT Version 6 on MAP40 CONVERSANT Version 6 on MAP5 CONVERSANT Version 7 on MAP100 CONVERSANT Version 7 on MAP40 CONVERSANT Version 7 on MAP5 CONVERSANT Version 8 on MAP40 CONVERSANT Version 8 UCS1000 CONVERSANT Version 9 MAP40

Back to Prodcut List End of Sale 10/4/2004 4/30/2001 4/30/2001 11/1/1999 3/31/2001 3/31/2001 11/1/1999 6/30/2002 6/30/2002 6/30/2003

End of Manufacturer Support software/Policy 6/30/2007 4/30/2004 6/30/2004 12/31/2003 3/31/2005 3/31/2005 12/31/2003 6/30/2006 6/30/2006 6/30/2007

End of Manufacturer Support Hardware/Policy 10/4/2008 4/30/2004 6/30/2004 12/31/2003 3/31/2005 3/31/2005 12/31/2003 6/30/2006 6/30/2006 6/30/2007

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Languages for Self Service Speech Products Loquendo Speech Suite 7.0 Loquendo MRCP Server 7.2 Loquendo Speech Products Nuance RealSpeak 4.5 for Media Processing Server (MPS) 3.0 and 3.5 Nuance Speech Products Nuance Speech Products Scansoft Speech Products Self Service ISV Codes Self Service ISV codes for Maintenance Speech Dial 2.1 and 2.0 on Voice Portal

Back to Prodcut List End of Sale 3/2/2009 12/3/2012 12/3/2012 6/4/2012 12/30/2011 5/4/2009 6/4/2012 5/10/2010 5/10/2010 5/9/2011 6/4/2012

End of Manufacturer Support software/Policy NA 3/31/2013 6/30/2014 12/31/2013 12/31/2012 See Notice 6/30/2014 12/31/2011 5/10/2010 NA 6/3/2013

End of Manufacturer Support Hardware/Policy NA NA NA NA NA NA NA NA NA NA NA

End of Services Support 6/30/2014 9/30/2015 NA 3/31/2014 3/31/2014

Service Support Notice NA NA NA NA NA NA NA NA NA NA

NA 6/2/2014

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product

Back to Prodcut List End of Sale 12/4/2006 12/4/2006 7/17/2007 1/7/2008 5/4/2009 8/9/2010 6/6/2012 2/6/2012

Avaya Dialog Designer 3.0 Dialog Designer 3.0 Dialog Designer 3.1 Dialog Designer 4.0 Dialog Designer 4.1 Dialog Designer 5.0 Orchestration Designer Simulator MRCP Connector Transition from Dialog Designer 5.1 to Avaya Aura Orchestration Designer 6.0

End of Manufacturer Support software/Policy 12/4/2007 12/4/2007 9/1/2008 7/7/2010 11/1/2010 5/7/2012 NA 2/3/2014

End of Manufacturer Support Hardware/Policy NA NA NA NA NA NA NA 2/3/2014

End of Services Support NA

Service Support Notice NA NA NA Service Support Notice NA NA NA NA

NA 2/3/2019

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Ethernet Routing Switch 8300 Hardware and Software Ethernet Routing Switch 8300 I/O Modules Ethernet Routing Switch 8300 Software Ethernet Routing Switch 8600 RS I/O Modules Ethernet Routing Switch 8600 SF/CPU modules and RS-GS I/O modules Ethernet Routing Switch 8600 v4.1 Advanced Diagnostics Tools Software License Ethernet Routing Switch 8692 Switch Fabric/CPU Ethernet Routing Switch 8800/8600 Software version 5.0 Ethernet Routing Switch 8800/8600 Software version 5.1 Ethernet Routing Switch 8800/8600 Software version 7.0 Ethernet Routing Switch 2500

Back to Prodcut List End of Sale 12/3/2012 6/4/2012 1/31/2010 6/4/2012 12/3/2012 6/4/2012 6/4/2012 11/1/2009 12/31/2010 6/30/2011 11/30/2013

End of Manufacturer Support software/Policy 12/31/2014 NA 9/28/2010 NA NA 6/30/2013 NA 6/1/2010 12/31/2011 6/30/2012 11/30/2014

End of Manufacturer Support Hardware/Policy 12/31/2017 6/30/2015 NA 6/30/2017 12/31/2017 NA 6/30/2017 6/1/2010 12/31/2011 6/30/2012 11/30/2016

End of Services Support 12/31/2018 6/30/2018 9/28/2011 6/30/2018 12/31/2018 6/30/2018 6/30/2018 6/1/2011 12/31/2016 6/30/2017 12/31/2019

Service Support Notice NA NA NA NA NA NA NA NA NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product BayRS Routing Software for Multiprotocol Routers Business Secure Router 222 Business Secure Router 252 - End of Sale Secure Router 1001 with ISDN BRI S/T Interface Secure Router 1001 with ISDN BRI U Interface Secure Router 1001, 1002, 1004 and Secure Router 3120 Secure Router 2 port FXS Small Module, 2 port FXO Small Module and AG2330 2 Port FXO Bundle Secure Router 3120 Factory Installation of VPN Option Secure Router 4134 1 port Channelized T3 Secure Router 4134 Hosted Applications Services Medium Modules Secure Router 4134 Server Module with SCS 3.0 Secure Router 44-port Gigabit Ethernet Large Interface Module Secure Router 8000 Secure Router ADSL2+ Annex B Small Module Secure Router ISDN BRI-U Small Module Secure Router Unified Communications Mediation Services Module for OCS R1

Back to Prodcut List End of Sale 4/30/2007 12/31/2010 5/1/2010 6/1/2012 9/30/2011 12/2/2013 7/2/2013 1/9/2012 8/27/2012 12/1/2013 9/30/2011 12/31/2012 12/31/2010 12/31/2012 1/31/2011 9/30/2011

End of Manufacturer Support software/Policy NA 12/31/2011 9/30/2010 NA NA 11/29/2014 NA NA NA NA NA NA 12/31/2011 NA NA NA

End of Manufacturer Support Hardware/Policy NA 12/31/2013 9/30/2012 5/31/2015 9/30/2014 11/30/2017 5/31/2016 NA NA 11/30/2017 9/30/2014 12/31/2015 12/31/2013 12/31/2015 1/31/2014 9/30/2014

End of Services Support 6/1/2012 9/30/2012 5/31/2018 9/30/2017 11/30/2019 5/31/2019 NA NA 11/30/2019 9/30/2017 3/31/2018 12/31/2018

Service Support Notice NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

9/30/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product VPN Router 221s and 251 Manufacturing Discontinuation VPN Router product family, including VPN Router 1750-500, VPN Router 2700 and VPN Router 2750 VPN Router Virtual Element Manager and Easy Install Tool - Manufacturing Discontinuation Notice Manufacturing Discontinue of VPN Router 1050 Platform and VPN Router 600/1010/1100 Bundle Configurations VPN Gateway 3050 and VPN Gateway 3070 VPN Gateway HARDWARE product family End of Sale VPN Gateway, Client and Endpoint Access Control Agent VPN Gateway, Client and Endpoint Access Control Agent

Back to Prodcut List End of Sale 2/1/2009 3/31/2011 5/1/2009 2/29/2008 12/1/2010 12/1/2010 11/30/2013 11/30/2013

End of Manufacturer Support software/Policy NA 3/31/2012 NA NA 12/1/2013 NA 11/30/2014 11/30/2014

End of Manufacturer Support Hardware/Policy NA 3/31/2014 NA NA 12/1/2013 12/1/2013 NA NA

End of Services Support 4/1/2014

Service Support Notice NA NA

5/31/2012 1/31/2013 12/1/2016 TBD TBD

NA NA NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 1000Base-SX Small Form Factor Pluggable GBIC 400 Watt Power Supply for the Summit 300-48 Business Ethernet Switch 50 Series Business Ethernet Switch 50 series switches Business Ethernet Switch 50-12T PWR Business Policy Switch (BPS 2000) Manufacturing Discontinue Enterprise Switch Manager - ESM 6.3 (standalone) - End of Sale Ethernet Switch 450 Manufacturing Discontinue Notice Ethernet Switch 460-24T-PWR Manufacturing Discontinuation Notice Ethernet Switch 470 Series Extended Peripheral Module (XPM), BladeCenter-T architecture (MAS & BCP), Media Gateway 9000 Message Switch (MS), Network Components (ENET), Service Circuits (ISM) and Input/Output (IOM) MidSpan Power over Ethernet (POE) 24 and 48 Port MM342 Modules and Accessories Mobile Client Accelerator Portfolio Multiservice Access Switch 4400 MD Notification Network Resource Manager Secure Network Access product family Summit 300-48, Summit 200-24FX-TAA (Federal), Sentriant CE150 and EPICenter 5.1 Trapeze Networks SmartPass Guest Access Various Gigabit Interface Converters (GBICs) and Small Form-factor Pluggables (SFPs) DPNSS Converter

Back to Prodcut List End of Sale 1/31/2011 9/10/2004 10/31/2010 NA 6/21/2010 4/30/2006 4/18/2011 5/31/2007 8/31/2007 11/30/2010 10/21/2011 12/31/2011 2/8/2011 5/5/2008 9/1/2010 3/31/2008 3/31/2011 12/1/2010 4/2/2007 1/31/2011 6/4/2012 9/30/2013

End of Manufacturer Support software/Policy NA NA NA NA NA NA 4/18/2012 NA NA 11/30/2010 NA NA NA NA 9/1/2011 NA 3/31/2012 12/1/2011 NA 1/31/2012 NA NA

End of Manufacturer Support Hardware/Policy 1/31/2014 9/10/2007 10/31/2013 7/3/2010 6/21/2013 3/1/2006 NA NA NA 11/30/2015 TBD TBD 2/8/2014 5/5/2011 NA NA NA 12/1/2013 4/2/2010 NA 6/30/2015 9/30/2013

End of Services Support 1/31/2017 10/31/2013 6/21/2013 6/30/2011 4/18/2017 7/31/2012 9/30/2012

Service Support Notice NA NA NA NA NA NA NA NA NA NA Service Support Notice NA NA NA NA NA NA NA NA NA NA NA

12/31/2017 12/31/2017

6/30/2013 3/31/2017

1/31/2012 6/30/2018 9/30/2015

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya C36X LAN Switches Avaya C460 Modular Switch Avaya Identity Engines Ignition Posture Integration Module Avaya M770 ATM Switch Avaya P130 and P330 Avaya P330 Expansion Modules Avaya select CAJUN Products Lucent PSAX Product Family P580 and P882 Core LAN Switches P580 and P882 Core LAN Switches Policy Manager and CajunRules applications

Back to Prodcut List End of Sale 6/30/2008 4/1/2006 1/31/2011 6/5/2006 4/1/2006 5/5/2008 2/9/2009 8/5/2006 2/7/2005 12/3/2004 9/8/2003

End of Manufacturer Support software/Policy NA 4/1/2009 1/31/2012 NA NA NA TBD NA 12/3/2007 12/3/2007 9/8/2004

End of Manufacturer Support Hardware/Policy 6/30/2011 4/1/2009 NA 6/8/2009 4/1/2009 5/5/2011 2/9/2012 10/24/2007 12/3/2007 NA NA

End of Services Support

Service Support Notice Service Support Notice NA NA NA Service Support Notice NA NA NA Service Support Notice NA NA

3/31/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Extreme Products Extreme Products Extreme Products Misc products

Back to Prodcut List End of Sale 2/2/2009 9/14/2009 8/5/2006

End of Manufacturer Support software/Policy NA TBD NA

End of Manufacturer Support Hardware/Policy 2/2/2010 TBD 8/5/2009

End of Services Support

Service Support Notice NA NA Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Juniper products. Juniper products. Juniper products.

Back to Prodcut List End of Sale 2/2/2009 5/4/2009 8/3/2009

End of Manufacturer Support software/Policy 2/2/2010 5/4/2010 8/3/2010

End of Manufacturer Support Hardware/Policy 2/2/2010 8/4/2012 8/3/2012

End of Services Support 9/30/2013 9/30/2013 9/30/2013

Service Support Notice Service Support Notice Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Paradyne 9161 and 9265 Paradyne/Zhone products and U.S. Robotics Sportster Modems associated with Avaya Simplification efforts Paradyne/Zhone products, including, cables, adapters, wall mount kits, older version DSU/CSUs Avaya select Paradyne Products

Back to Prodcut List End of Sale NA 5/5/2008 6/5/2006 2/9/2009

End of Manufacturer Support software/Policy NA 5/5/2009 NA NA

End of Manufacturer Support Hardware/Policy 1/25/2007 5/5/2011 6/5/2007 & 6/5/2009 2/9/2012

End of Services Support

Service Support Notice Service Support Notice NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Wireless low loss cables and antennas W110 and W310 Wireless LAN 2300 Product Codes Wireless LAN 2300 Series Products Wireless LAN Products Wireless MidSpan Power WLAN 223x/2270 Manufacture Discontinue Notice WLAN Security Switch 2250 Manufacture Discontinue Notice European versions of Avaya Wireless AP-7 and AP-8 Access Points Orinoco Wireless LAN Products WLAN 2300 Product Codes WLAN 8100 Management System 1.1 and 1.2

Back to Prodcut List End of Sale 5/1/2006 3/26/2007 3/31/2012 5/31/2011 4/7/2003 10/6/2003 4/30/2006 2/28/2006 5/1/2006 4/7/2003 12/31/2013 6/2/2013

End of Manufacturer Support software/Policy NA NA 6/30/2013 6/1/2012 NA NA NA NA NA NA 12/31/2013 5/31/2014

End of Manufacturer Support Hardware/Policy 5/1/2008 TBD 6/30/2014 6/1/2014 7/7/2004 10/6/2003 1/1/2006 NA 5/1/2008 7/7/2004 12/31/2013 NA

End of Services Support

Service Support Notice NA NA NA NA NA NA NA NA NA NA NA NA

6/30/2017 6/1/2014

4/30/2011 2/28/2011

12/31/2016 5/31/2018

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Identity Engines Ignition Posture Integration Module Nortel Switched Firewall Products Avaya Security Gateway Family EMEA Avaya Security Gateways Avaya Security Gateways and related applications ASG Guard II: Four Port only AND ASG Guard II (All types) for EMEA only SG203, SG208, VPNmanager, VPNremote SG5X and SG5X Pro Two-Port ASG Guards Secure Access Link Core Server Secure Access Link support for Communication Server 1000 Select Identity Engines Bundles

Back to Prodcut List End of Sale 1/31/2011 9/30/2009 6/1/2006 6/6/2007 12/1/2006 6/5/2006 11/8/2006 6/4/2007 6/6/2005 3/22/2013 NA 12/1/2013

End of Manufacturer Support software/Policy 1/31/2012 9/31/11 1/1/2010 NA 12/1/2009 NA 11/8/2007 NA NA 3/22/2014 NA NA

End of Manufacturer Support Hardware/Policy NA 9/1/3012 1/1/2010 8/6/2010 12/1/2009 6/5/2007 11/8/2007 6/4/2010 6/6/2006 NA NA NA

End of Services Support 3/31/2017

Service Support Notice NA NA NA NA NA NA Service Support Notice Service Support Notice NA NA Service Support Notice NA

TBD 1/1/2013 NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product End of Sale Notice Nice Products End of Sale Notice on numerous Nice Materials ISA NiceLog 8.9 Logger Nice Analyzer End of Sale NICE Sunset Dates Update Version 4.2 NICE Sunset Dates Update Version 7.x NICE Sunset Dates Update Version 8.1 NICE Sunset Dates Update Version 8.5 NICE Sunset Dates Update Version 8.7 NICE Sunset Dates Update Version 8.8 NICE Sunset Dates Update Version 8.9 NICE Sunset Dates Update Version NCF I NICE Sunset Dates Update Version NCF II NICE Sunset Dates Update Version NCF III NICE Sunset Dates Update Version Nice Perform R1 NICE Sunset Dates Update Version Nice Perform R2 NICE Sunset Dates Update Version Nice Perform R3 NICE Sunset Policy Guidelines NICE Resale Solutions Release 8.9 NICE Resale Solutions Release 3.0 NICE Resale Solutions Release 3.1 NICE Resale Solutions Release 3.2 & 3.5

Back to Prodcut List End of Sale 9/7/2009 12/1/2008 1/1/2007 1/7/2008 1/1/2003 1/1/2003 4/1/2004 4/1/2004 10/1/2004 10/1/2004 TBD 6/1/2005 6/1/2005 TBD 12/1/2007 12/1/2008 TBD NA 6/4/2012 6/4/2012 6/4/2012 6/4/2012

End of Manufacturer Support software/Policy NA TBD 1/1/2012 6/1/2010 8/1/2006 12/1/2005 4/1/2008 4/1/2008 10/1/2009 10/1/2009 TBD 6/1/2009 6/1/2010 TBD 6/1/2012 6/1/2013 TBD NA 6/4/2012 6/4/2012 6/4/2012 6/4/2012

End of Manufacturer Support Hardware/Policy NA TBD 1/1/2012 NA 8/1/2006 12/1/2005 4/1/2008 4/1/2008 10/1/2009 10/1/2009 TBD 6/1/2009 6/1/2010 TBD 6/1/2012 6/1/2013 TBD NA 6/4/2012 6/4/2012 6/4/2012 6/4/2013

End of Services Support

Service Support Notice NA NA NA NA NA NA Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice Service Support Notice NA NA NA NA NA NA NA NA NA

6/4/2012 6/4/2014 6/4/2015 6/4/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 1600 IP Series Deskphone 4600 Series Gigabit Ethernet Adapter 4600 Series IP Deskphone 4606 and 4624 IP Telephones 4620 IP Telephones 4690 IP Conference Phone, Analog, Digital 9610 and 9620 Avaya one-X Deskphones 9600 Series IP Telephones 9630 One-X deskphone Avaya 3606 IP Wireless Telephones Avaya 3631 IP Wireless Handset EoS Avaya 4630SW IP Telephone Avaya VPNremote for 4600 Series IP Telephone Release 1.0 Select 96x0 Models and Accessories

Back to Prodcut List

End of Sale 8/9/2010 2/16/2010 5/4/2009 9/12/2005 12/5/2005 11/9/2009 11/9/2009 10/17/2013 8/3/2009 3/24/2006 12/31/2010 6/4/2007 11/6/2006 10/7/2013

End of Manufacturer Support software/Policy NA NA NA NA NA NA NA 10/7/2016 8/3/2012 NA 12/31/2011 NA 11/6/2007 10/7/2014

End of Manufacturer Support Hardware/Policy 8/12/2013 2/11/2013 5/4/2011 9/12/2008 12/5/2008 11/9/2012 11/9/2012 10/7/2016 8/3/2012 3/24/2006 12/31/2013 6/4/2010 NA 10/7/2016

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice TBD TBD Service Support Notice TBD TBD TBD Service Support Notice TBD TBD TBD TBD

10/7/2019

12/31/2015

10/7/2019

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 210 Ivory Trimline Analog set 6400 Series DCP phones 7400 Series Phones 8400 Series Phones 8410D Digital Telephone 9100 Series Telephone Attendant Console 302A, 302B, 302C Avaya 5400 Series Digital Telephones Avaya Callmaster VI Voice Terminal AVAYA HEADSETS AVAYA HEADSETS Callmaster and Analog Telephones Callmaster IV and V Telephones ISDN 8503T, 8510T, 8520T, 8528T Voice Data Terminals ISDN Handset Cords M2250 Attendant Console MCK Definity Extender Norstar/BCM Digital Audio Conference Phone Select Models M3900 Taurus Digital Terminals and Accessories T7208 Government Solutions Telephone XM24 Expansion Module Used with the 6416D+ and 6424D+ Digital Telephones

Back to Prodcut List

End of Sale 1/5/2004 9/10/2007 NA NA 4/5/2004 1/5/2004 NA 8/1/2011 6/30/2007 2/2/2009 2/8/2010 7/26/2004 8/4/2008 NA 1/5/2004 12/5/2011 NA 7/2/2012 8/27/2012 6/4/2012 1/5/2004

End of Manufacturer Support software/Policy NA 9/10/2010 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 1/5/2007 NA 5/1/2006 5/1/2006 4/5/2007 1/5/2007 1/15/2007 8/1/2014 6/30/2010 NA NA 7/26/2007 8/4/2011 6/7/2007 1/5/2004 12/5/2014 1/3/2007 7/2/2015 8/27/2015 6/4/2015 1/5/2007

End of Services Support

Service Support Notice

8/1/2017

12/5/2017 7/2/2018 8/27/2018 6/4/2018

Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice NA NA NA Service Support Notice NA NA Service Support Notice NA Service Support Notice Service Support Notice NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product CS1000 DECT Base Stations DECT Messenger B100-Series Mobile Phone Cables 3410 / 3420 900MHz Wireless Telephone 364x power supplies for WiFi Phones 900MHz Cordless Phone Avaya 3616/3620/3626 WiFi Phones and 36xx WiFi Phone Bundles Avaya AWTS 36xx Single/Dual Slot Desktop Charger Power Supply , NAR DECT R4 AIWS Server DECT R4 AIWS Server Guest Media Hub (Hospitality In-room Endpoint) IP DECT (3701, 3711, RFP32, RFP34) IP DECT Base Stations Transtalk 9000, 9010, 9030, 9031 Transtalk 9040 6120/6140 WLAN Handset Bundles

Back to Prodcut List

End of Sale 3/31/2014 12/31/2013 9/30/2013 2/1/2010 11/5/2007 5/4/2009 11/7/2011 11/7/2011 11/7/2011 6/4/2012 8/2/2010 11/30/2011 NA 1/3/2006 7/1/2013

End of Manufacturer Support software/Policy 3/31/2015 12/31/2014 NA NA NA NA NA NA NA NA 6/4/2013 8/2/2013 NA NA NA NA

End of Manufacturer Support Hardware/Policy 3/31/2017 12/31/2016 9/30/2014 10/31/2010 11/2/2012 11/5/2010 5/4/2012 11/7/2012 11/7/2014 11/7/2014 6/4/2013 NA 11/30/2014 7/2/2007 1/3/2009 NA

End of Services Support 3/31/2017 12/31/2016 NA

Service Support Notice TBD TBD TBD Service Support Notice Service Support Notice Service Support Notice Service Support Notice TBD Service Support Notice Service Support Notice TBD Service Support Notice TBD Service Support Notice Service Support Notice TBD

11/7/2012 11/7/2017 11/7/2017 TBD 11/30/2017

NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 3100 Mobil Communicator Avaya Mobile Device Checkout R6 Avaya Mobile for S60 Avaya one-X Agent R1 Avaya one-X Communicator R1 Avaya One-X Mobil Symbiam Dual Mode Avaya One-X mobile Cisco Integration Avaya one-X Mobile R1.0 Avaya one-X Mobile R1.x Avaya one-X Mobile 5.2 Avaya one-X Portal 1.0 Avaya one-X Portal 1.x one-X Portal 5.2 IP Agent R4 IP Agent Release 5 IP Agent Release 6 IP Agent Release 7 IP Softconsole IP Softphone IP Softphone R4 IP Softphone R5 IP Softphone R6 one-X Communicator 5.2 one-X Communicator 6.1 for CS1000 OSPC R2.5x Meridian Attendant Console Software

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End of Sale 3/14/2011 7/2/2012 5/31/2006 7/19/2010 1/1/2011 3/1/2009 3/1/2009 3/1/2009 3/14/2011 3/4/2013 5/20/2008 3/14/2011 6/3/2013 6/30/2005 6/30/2007 6/30/2008 7/19/2010 8/3/2009 12/8/2003 2/2/2009 5/4/2009 3/14/2011 3/5/2012 3/4/2013 7/12/2010 NA

End of Manufacturer Support software/Policy 3/14/2012 7/2/2013 5/31/2007 7/19/2011 1/1/2011 3/1/2010 3/1/2010 3/1/2010 3/14/2012 3/4/2014 5/20/2009 3/14/2012 6/4/2013 6/30/2006 6/30/2008 12/31/2009 7/19/2011 8/3/2010 12/8/2004 2/2/2009 5/4/2010 3/14/2012 3/5/2013 3/4/2014 7/12/2011 NA

End of Manufacturer Support Hardware/Policy NA NA NA NA NA 3/1/2012 3/1/2012 3/1/2012 NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

End of Services Support 3/14/2017 7/2/2014

Service Support Notice NA NA NA NA Service Support Notice NA NA NA NA NA NA Service Support Notice NA Service Support Notice Service Support Notice NA NA Service Support Notice NA NA NA Service Support Notice NA NA Service Support Notice Service Support Notice

3/14/2017 3/4/2016 3/14/2017 6/3/2016

3/14/2017 3/5/2018 3/4/2015 8/27/2012

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 3000/5000 UPS Extended Battery Unit Avaya 700VA through 6KVA UPS Product Line Avaya select Uninterruptable Power Supply (UPS) Selected UPS and DC Power products Standby and Line Interactive UPS 250VA to 3000VA Uninterruptible Power Supply Power Systems UPS 300VA, 550VA and 700VA Standby Power UPS 9000VA through 18,000VA 120V UPS and DC Power products associated with Avaya Simplification efforts - Updated UPS Enhanced 3kVA 18kVA UPS Line Interactive Power Products UPS Online 2000VA 230V UPS products UPS products UPS products 3000VA-5000VA UPS Products 3000VA-6000VA UPS products 6000VA-2KVA UPS products 600VA-2KVA UPS products 650VA-2000VA UPS Three-Phase 20- 40KVA 9125 series 6000VA

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End of Sale NA 2/2/2009 2/9/2009 4/4/2005 NA 12/8/2003 6/6/2005 NA 5/5/2008

11/6/2006 7/10/2006 6/5/2006 6/6/2006 NA NA NA 6/5/2006 NA

End of Manufacturer Support software/Policy NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 12/13/2006 2/2/2012 2/9/2012 4/4/2008 6/16/2010 12/8/2006 6/6/2008 4/1/2010 5/5/2011 2/27/2009 11/1/2009 7/1/2009 6/6/2009 6/6/2009 10/1/2006 12/8/2006 12/8/2006 2/27/2009 10/1/2003 6/5/2009 NA

End of Services Support

Service Support Notice Service Support Notice Service Support Notice NA Service Support Notice

6/30/2011

Service Support Notice Service Support Notice NA Service Support Notice NA Service Support Notice NA NA NA NA Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice

9/30/2013

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya DC Power Plant Avaya Enhanced DC Power Plant Selected UPS and DC Power products

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End of Sale 10/3/2005 NA 4/4/2005

End of Manufacturer Support software/Policy NA NA NA

End of Manufacturer Support Hardware/Policy 10/3/2006 2/2/2006 4/4/2008

End of Services Support 10/1/2012 10/1/2012

Service Support Notice Service Support Notice Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 1145B Midspan Power Units Avaya 1151B1 and 1151B2 Terminal Power Units Avaya 1151C2 and 1151D2 Power Supplies Gen 1 IP Terminals & Power Adapter Inverters 1, 3, 5, 10kva WP91652-Inverters

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End of Sale 5/1/2006 8/1/2006 11/30/2012 5/5/2003 5/1/1995 NA

End of Manufacturer Support software/Policy NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy 5/1/2009 8/1/2009 11/30/2015 5/5/2006 5/1/1998 4/16/2009

End of Services Support

Service Support Notice NA NA NA NA Service Support Notice Service Support Notice

NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Verint/Witness R7.7 Verint/Witness various materials Verint/Witness various materials Witness ContactStore R7.1, R7.2 Witness ContactStore R7.3 Verint/Witness R7.7 Verint/Witness R7.8 Witness Quality Witness Workforce Management (WFM) 4.x, Blue Pumpkin 2.x-3.x (aka CRM WFM 2.x3.x)

Back to Prodcut List End of Sale 12/1/2008 9/7/2009 5/4/2009 4/2/2007 4/2/2007 12/1/2008 8/10/2010 4/2/2007 5/7/2007

End of Manufacturer Support software/Policy TBD NA 4/4/2011 10/1/2007 10/1/2008 TBD 8/10/2011 10/1/2007 11/1/2007

End of Manufacturer Support Hardware/Policy NA NA NA NA NA NA 8/10/2011 NA NA

End of Services Support

Service Support Notice Service Support Notice NA NA NA NA Service Support Notice NA NA NA

7/14/2015

7/14/2015

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Workforce Optimization Release 10.1 WFO Release 10.0 codes in Contact Center Express 5.0 WFO Release 10.x codes in Avaya Aura Contact Center 6.x Avaya NES CRQM / WFM / WFO 7.0 Avaya Aura Workforce Optimization R10

Back to Prodcut List End of Sale 8/6/2012 6/4/2012 6/4/2012 12/19/2010 2/7/2011

End of Manufacturer Support software/Policy 8/5/2013 6/3/2013 6/3/2013 12/19/2011 2/6/2012

End of Manufacturer Support Hardware/Policy NA NA NA 12/19/2013 NA

End of Services Support 8/1/2018 6/6/2018 6/6/2018 7/14/2015

Service Support Notice NA NA NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product

Back to Prodcut List End of Sale

Avaya 3810 Wireless Phone 5/1/2011 Avaya 5610 and 5621 IP phones for IP Office 5/11/2010 Avaya IP Office IP500v1, upgrade licenses, Release 6.0 and 6.1, R5 11/7/2011 Avaya Quick Edtion 12/31/2008 IP Office 400 Expansion Module 5/3/2009 IP Office 403 1/1/2007 IP Office 406 1/1/2007 IP Office 406v2 NA IP Office 412 11/8/2009 IP Office Analog phone 5/7/2012 IP Office Application License Codes 8/3/2009 IP Office Compact Business Center/Microsoft CRM integration 7/1/2004 IP Office Compact Contact Center 12/31/2009 IP Office Conferencing Center 2/8/2010 IP Office Demo Kits (R6 version), IP Office R6 upgrade licenses, IP Office R5 User Productivitiy 11/7/2011 Licenses IP Office IP500 Control Unit 1/9/2012 IP Office License Upgrade R6.0 to R10 6/14/2010 IP Office Miscellaneous Material 11/8/2010 IP office phones 8/3/2009 IP Office Proliant server 5/4/2009 IP Office R2.1 NA IP Office R3.0 NA IP Office Support in Network Management 5.2 and 6.0 7/18/2011 IP Office Release 7 upgrade licenses 11/5/2012 IP401 Transition to IPO - Small Office Edition 5/26/2004 Phone Manager Pro and Phone Manager Pro Softphone 3/5/2012 Select Telephones for Avaya IP Office 6/5/2009 T3 Series IP Telephones for IP Office 3/8/2010 Voice Compression Module (VCM) channel licenses for IP Office Release 5 8/6/2010

End of Manufacturer Support software/Policy NA 8/1/2012 11/7/2012 12/31/2009 NA 7/11/2008 7/11/2008 NA 11/8/2012 TBD NA 11/1/2009 2/1/2013 2/8/2011 11/7/2012 NA 6/14/2011 NA 8/3/2012 NA NA 8/14/2009 7/18/2012 11/5/2012 5/26/2006 3/5/2013 NA 5/1/2012 8/1/2012

End of Manufacturer Support Hardware/Policy 5/1/2014 8/1/2012 11/7/2014 12/31/2011 5/3/2012 7/11/2008 7/11/2008 5/5/2011 11/8/2012 TBD NA 11/1/2009 2/1/2013 NA 11/7/2014 1/9/2015 NA 11/8/2013 NA TBD NA 8/14/2009 NA 11/5/2015 NA NA 6/5/2012 5/1/2013 8/1/2013

End of Services Support 5/1/2016 11/7/2017

Service Support Notice NA NA NA Service Support Notice Service Support Notice Service Support Notice NA NA NA Service Support Notice NA

TBD

2/1/2013 11/7/2017 1/9/2018

7/18/2012 NA 3/5/2018

NA Service Support Notice NA NA NA Service Support Notice NA NA NA Service Support Notice NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Partner 206 and Partner Plus Partner 3910 Wireless telephone Partner ACS Product Line Partner ACS R6 & R7 Components Partner ACS R8 Partner ACS TAA Series Phones Partner ACS Various Components Partner Endeavor Partner Headset Partner II Partner Mail Partner Messaging 4 port License Card Avaya PARTNER ETR 18D Telephones

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12/7/2009 11/7/2010 4/6/2009 3/10/2010 11/1/2009 11/1/2009 NA 8/3/2009 NA 1/1/2007 8/3/2009 7/5/2011

End of Manufacturer Support software/Policy NA 11/7/2013 4/6/2012 3/10/2013 NA NA NA NA NA 12/30/2008 NA NA

End of Manufacturer Support Hardware/Policy 9/11/2008 2/1/2013 11/7/2013 4/6/2012 3/10/2013 11/1/2012 11/1/2012 6/5/2006 NA 12/30/2008 12/30/2008 8/3/2012 8/1/2014

End of Services Support

Service Support Notice Service Support Notice NA NA NA NA NA Service Support Notice NA Service Support Notice Service Support Notice NA NA

8/1/2017

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Auto attendant Merlin II, Partner, Partner II Merlin 206. 410, 820, 1030/3070 Merlin II MERLIN Legend MERLIN Legend Mail MERLIN MAGIX Integrated System Merlin Messaging Merlin Plus Merlin, Merlin Legend, Merlin Magix Telephones MLC5, MLC6, BC905 Wireless Telephones

Back to Prodcut List End of Sale NA NA NA 1/1/2007 1/1/2007 7/31/2006 1/1/2007 NA 1/1/2007 NA

End of Manufacturer Support software/Policy NA NA NA 12/30/2008 12/30/2008 7/31/2009 12/30/2008 NA NA NA

End of Manufacturer Support Hardware/Policy NA 11/1/2007 9/11/2008 12/30/2008 12/30/2008 7/31/2009 12/30/2008 9/11/2008 12/30/2008 10/5/2006

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 1A2 Key system Allied Telesyn Media Converters, Multi Media Call Handling, Tactical Interface Gateway, select Circuit Packs and supporting materials. Auto attendant Merlin II, Partner, Partner II CCD DevConnect Products associated with Avaya Simplification efforts Essentials Plus Offers for 1A/1A2 Key and Comkey Sprit 308, 616, 1224, 2448

Back to Prodcut List End of Sale NA 5/5/2008 NA 5/5/2008 NA NA

End of Manufacturer Support software/Policy NA NA NA NA NA NA

End of Manufacturer Support Hardware/Policy NA 5/5/2011 NA 5/5/2011 9/1/2006 7/1/2007

End of Services Support 3/31/2011

Service Support Notice Services Support Notice NA Service Support Notice NA Service Support Notice Service Support Notice

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product PagePac20 Paging Paging Componets Paging Products Paging System (APS) On-Site Wireless Paging Solution Magic On Hold (MOH) Products Magic on Hold and Paging products associated with Avaya Simplification efforts. Magic On Hold Announcement Systems Custom Programs Magic On Hold MESSAGER Digital Chip Announcer

Back to Prodcut List End of Sale NA NA NA 2/9/2009 10/2/2006 2/9/2009 5/5/2008 7/11/2005 9/12/2005

End of Manufacturer Support software/Policy NA NA NA NA 10/1/2008 NA 5/5/2009 7/11/2006 NA

End of Manufacturer Support Hardware/Policy 11/16/2006 5/5/2011 7/24/2010 2/9/2012 10/1/2008 2/9/2012 5/5/2011 NA 10/2/2008

End of Services Support

Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice Service Support Notice NA Services Support Notice NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Business Communications Manager 200/400 - Field Replacement Units (FRUs) and SW Licenses Avaya Business Communications Manager 50/450 Software and Hardware Retirement Schedule Business Communications Manager 5.0 software Avaya Norstar and Avaya Business Communications Manager Accessory products Analog Direct Inward Dial Media Bay Modules (4 and 8 port) for BCM 50 and BCM 450 Avaya Survivable Remote Gateway 50 (SRG50)

Back to Prodcut List End of Sale 5/31/2011 5/31/2011 12/6/2010 12/6/2010 2/10/2011 10/3/2014

End of Manufacturer Support software/Policy 11/2/2011 10/1/2015 10/1/2013 TBD NA NA

End of Manufacturer Support Hardware/Policy 3/4/2013 10/1/2015 NA TBD 3/1/2014 10/1/2015

End of Services Support TBD 10/1/2018 10/1/2018

Service Support Notice Service Support Notice TBD NA NA

3/1/2017 10/1/2018

NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Survivable Remote Gateway 50 (SRG50) Communication Server 1000 Release 4.0 and 4.5 Software Communication Server 1000 Release 5.0 and 5.5 Software Communication Server 1000 Release 6.0 Communication Server 1000 Release 7.0 CS2100/SL100 Individual Components CS 2100 Service Application Manager 21 & eXtended Architecture Core (XA-Core) SL-100 and CS 2100 software releases SD09 and SD09.1 NT0966DAE5 Integrated Recorded Announcement (MIRAN) NT7D07BA Enhanced Intelligent Peripheral Controller Card - End of Sale NT8D09AM IPE Extended Message Waiting Line Card - End of Sale Call Pilot Rack mount server CallPilot 600r Rackmount Server Communication Control Toolkit Mobile Client Accelerator Portfolio Mobile Client Accelerator Portfolio Mobile Device Checkout NetIQ AppManager and Vivinet Norstar 3x8, CICS, MICS, and Call Pilot Nortel Multimedia Conferencing (NMC) Software Communication System (SCS) SuperNode Data Manager (SDM) - NTRX50FA synTelate OEM Components Telephony Manager Virtual Services Platform 9000 Software

Back to Prodcut List End of Sale 10/7/2013 10/8/2010 NA 11/1/2010 4/1/2011 6/29/2011 3/31/2012 12/31/2012 4/4/2012 5/1/2011 5/1/2011 7/1/2010 2/7/2011 3/1/2010 9/1/2010 NA 7/2/2012 4/1/2012 10/4/2010 9/1/2010 6/4/2012 NA 6/6/2011 11/1/2010 12/3/2012

End of Manufacturer Support software/Policy 10/1/2015 6/1/2010 11/1/2010 11/1/2011 4/1/2012 12/31/2012 TBD 12/31/2012 4/4/2013 NA NA NA NA NA 9/1/2011 NA 7/2/2013 NA 10/2/2013 9/1/2011 6/4/2015 7/1/2011 NA NA 12/31/2013

End of Manufacturer Support Hardware/Policy 10/1/2015 6/1/2010 11/1/2010 11/1/2011 4/1/2012 12/31/2012 12/31/2014 NA 4/4/2015 5/1/2014 5/1/2014 7/1/2013 2/7/2014 NA NA 8/30/2010 NA NA 10/4/2013 9/1/2013 NA 7/1/2011 NA NA NA

End of Services Support 10/1/2018 12/31/2015 TBD TBD TBD 12/31/2012 12/31/2016 12/31/2016 4/4/2018 5/1/2017 5/1/2017 2/7/2014 10/31/2012

Service Support Notice NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

7/2/2014 NA 9/1/2013 6/4/2016 NA NA 12/31/2018

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya NES Contact Center NES Call Center Management NES Contact Center 7.0 and 7.1 Lifecycle Notice NES Contact Center Manager (CCM) 7.0 and NES Contact Center Express (CCE) 7.1 NES Workforce Management

Back to Prodcut List End of Sale 9/30/2009 1/10/2011 12/6/2010 12/6/2010 12/19/2010

End of Manufacturer Support software/Policy NA 12/19/2011 12/6/2011 12/6/2011 12/19/2011

End of Manufacturer Support Hardware/Policy NA NA NA NA 12/19/2013

End of Services Support 9/30/2012 7/30/2015 7/30/2015

Service Support Notice NA NA NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Integral 5 Analog phone Integral 5 emercency power supply PB1 Integral 55/Integral Enterprise Integral DECT handsets (IH4, FC4 Ex) Integral Enterprise Integral Enterprise Analog phone Integral Partnerinfo bersicht Integral T3 ISDN, E3 digital/analog, OS33, T ISDN accessories Integral5 Integral Messenger used with Integral 5 Integral 55 in Russia

Back to Prodcut List End of Sale 5/7/2012 11/28/2011 12/31/2011 10/31/2012 12/31/2011 5/7/2012 3/31/2011 9/30/2011 12/31/2011 4/30/2013 12/31/2011

End of Manufacturer Support software/Policy TBD NA 12/31/2017 NA 12/31/2017 TBD 3/31/2017 9/30/2014 12/31/2017 3/31/2014 12/31/2011

End of Manufacturer Support Hardware/Policy TBD 12/31/2017 12/31/2017 12/31/2016 12/31/2017 TBD 3/31/2017 9/30/2014 12/31/2017 NA 12/31/2011

End of Services Support TBD 12/31/2017 12/31/2017 12/31/2016 12/31/2017 TBD 12/31/2017 12/31/2016 12/31/2017 12/31/2017 NA

Service Support Notice TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product 3900 series Digital Deskphone platinum models and platinum accessories Avaya 221x/61xx WLAN Handset Single/Dual Desktop Charger Power Supply - NAR Avaya WLAN Handset 22xx Series

Back to Prodcut List End of Sale 1/1/2011 11/7/2011 12/31/2010

End of Manufacturer Support software/Policy NA NA NA

End of Manufacturer Support Hardware/Policy 1/1/2014 11/7/2012 12/31/2013

End of Services Support 11/7/2012

Service Support Notice NA NA NA

End-of-Sale / End-of Support Timeline Red = Past Black=Future Product Avaya Agent Greeting for AML Contact Centers Contact Center Manager (CCM) 6.0 for CS 1000 and SIP Contact Center Symposium Express Call Center Symposium Web Center Portal Patient Contact Solution

Back to Prodcut List End of Sale 6/27/2011 3/1/2010 3/1/2010 3/1/2010 12/12/2011

End of Manufacturer Support software/Policy 6/27/2012 6/30/2010 NA NA 12/12/2012

End of Manufacturer Support Hardware/Policy 6/27/2012 NA NA NA NA

End of Services Support 6/27/2017 6/30/2015 10/31/2012 10/31/2012 12/12/2017

Service Support Notice NA NA NA NA NA