Documente Academic
Documente Profesional
Documente Cultură
Client Relationship Management Full Project Lifecycle Coordination & Management/PMI Member
Performance Metrics, Measurements, & Results Risk and Scope Management Cross Functional Team Leadership
Requirements Development Business Continuity Planning Bid Preparation/Contract Management & Negotiations
Professional Experience
North Carolina Turnpike Authority/Department of Transportation (NCTA) Raleigh, NC 2008-13 Chief Information Office/Director of Technology/Program Manager/Project Manager
Managed and/or contributed to all programs from inception through completion to implement North Carolinas first modern toll road. Activities included request for proposal (RFP) building, procurement management, contract negotiations, detailed design documentation, change management, communication management, project management plan, vendor/consultant management, cost and budget management. Developed and documented processes to track deliverables using online collaboration software. Promoted teamwork and employee development to help create trust and dialogue among all parties involved.
and toll design teams to implement the most advanced toll road of the time. Managing vendor to required performance metrics and creating action plans if metrics are missed. Back Office System Project Manager Worked with vendor to design/plan/install/maintain system that combined data from Roadside Toll System to create and manage customer accounts. Managing vendor to required performance metrics and creating action plans if metrics are missed. Working with vendor to meet Payment Card Industry Data Security Standard (PCI DSS). Electronic Toll System Project Manager Managed multiple vendors to design/plan/install/maintain system that was integrated into the Roadside Toll System. Collaborated with vendor to determine best possible offering for public Radio Frequency Identification (RFID) system and market that system to public and other toll agencies/authorities. Intelligent Transportation System Manager Managed construction vendor to design and install conduit system, vehicle detector system, closed circuit television, redundant fiber optic system and ninety foot video wall display to provide a safe road for toll customers. Intelligent Transportation System North Carolina Chapter (ITS) Started working with local universities, vendors and public sector contributors to begin an ITS NC Chapter. The goal of this chapter was to provide a conduit for solution providers and integrators to the procurement and system designers that were not fully aware of the technologies available to the industry. Interoperability Part of the team that worked with the EZ-Pass group where North Carolina became the first associate member of the EZ-Pass group and became interoperable. Duplicated this effort with the Florida Turnpike Enterprise (FTE), now North Carolina customers can travel on EZ-Pass and FTE toll roads and receive one bill, the reciprocal is also true. Toll Technology Shootout Organized and managed technology showcase for toll industry. Purpose of showcase was to give current vendors a platform to display current and future technologies and also give new vendors direct access to solution providers and public sector to better visualize available/upcoming technology enhancements.
Project Management Institute Currently preparing for PMP Test, all other requirements have been met. Presenter/Contributor/Member at numerous Intelligent Transportation System of America (ITS America) and International Bridge, Tunnel and Turnpike Association (IBTTA) conferences and seminars.
Software Skill:
MS Office/Project/Visio/SharePoint, Adobe products, HTML/CSS, Database Administration/SQL Server, Document Management/Constructware, SAP, Content Management System Technologies
Methodologies:
System Development Life Cycle (SDLC), Project Management Institute (PMI), Agile