ROBERT D.

TAPLIN
Greeley, CO 80634 www.linkedin.com/in/bobtaplin Cell: 970.290.4996 taplinrobert@aol.com

SUMMARY An accomplished Business Development | Sales Director with a broad range of account management and operational experience who consistently delivers results while aligning with strategic account planning targets. Skilled at developing total landed cost solutions, superior to the competition, that lead to incremental sales growth and lasting strategic partnerships. Passionate leader, proficient in growing top-line sales and improving bottom-line P&L performance. STRENGTHS AND AREAS OF EXPERTISE Business Development Leader Customer Satisfaction Excellence Incremental Sales Growth Driving P&L Improvements Competitive Market Analysis Global Supply Chain Optimization Contract Negotiations Lean Management

PROFESSIONAL EXPERIENCE PLEXUS, Neenah, WI 2010 2013

Customer Director, Healthcare & Life Sciences Managed strategic business relationship with a leading global Healthcare OEM. Provided strategic account planning, business development (new sales growth), P&L ownership, forecast management, ongoing cost reduction management, contract negotiations, after market service offerings and customer service excellence. Presented value proposition leading to new business award of approximately $10M in FY2013 for a complex configure-to-order manufacturing solution, driving incremental new business awards with potential to achieve compounded annual growth rate of 15% while aligning with strategic account plan. Negotiated a 10 point customer account P&L improvement plan (in FY2013), targeting generation of an additional $1M+ in operating profit over the next 12 18 months. FLEXTRONICS 2000 2009

Senior Director, Global Account Management, San Jose, CA 2007 2009 Led customer service and P&L management for a global telecommunications account that generated over $165M in annual sales. Functional accountability included strategic account planning for customer focus teams in the AMER, EMEA, and APAC regions. Developed proposal strategy on new product platform involving global manufacturing solutions and vertically integrated services, resulting in new business awards nearly doubling account sales (+$100M). Directed the consolidation of manufacturing operations in EMEA from 2 to 1 facility, generating cost reductions, reducing overhead, and improving account P&L performance. Senior Director, Business Development, San Jose, CA 2003 2007 Managed development of new customer account strategies focused on driving incremental sales growth. Coordinated pipeline development, market analysis, directed quotation efforts, negotiated contracts, and presented proposal packages to customer executive management teams.

ROBERT D. TAPLIN
FLEXTRONICS (continued)

TAPLINROBERT@ AOL.COM

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Directed business development efforts, resulting in over $400M in business awards over a 4 year period. Guided competitive market analysis, developed an end-to-end (design-to-repair) manufacturing strategy and drove superior material pricing through localized / low cost supply chain solutions, orchestrating a project award of approximately $50M. Engineered regional manufacturing and logistics / distribution strategy for infrastructure customer that included transition of manufacturing operations from US to MX, resulting in a winning proposal that reduced costs, increased profitability, and augmented sales by roughly $70M. General Manager, Longmont, CO 2002 2003 Directed manufacturing operations for a factory team of more than 300 employees. Functionally accountable for driving lean development, P&L improvements, quality assurance, new business development, facilities management, and overall customer satisfaction. Led final operational closure activities. Earned best overall factory performance measured against corporate key operational indicators on operating profit, lowest scrap, and best return on invested capital through commitment and implementation of Lean concepts. Maintained rating of very satisfied for customer satisfaction from largest customer during plant closure, resulting in business retention and account transfer solutions for the customer. Director, Program Management, Longmont, CO 2000 2002 Provided leadership and management direction to a department of 5 Program Managers and respective customer focus teams. Monitored performance and guided deliverables on strategic account plans, quarterly business reviews, on time delivery, and overall customer satisfaction. Sustained overall customer satisfaction ratings of 4.0 (very satisfied) for all accounts for 2 consecutive quarters in FY2002 through commitment to ongoing continuous improvement efforts. Achieved compounded annual sales growth rate of 15% across all accounts, meeting annual targeted growth rate. ADDITIONAL EXPERIENCE EFTC Director, Corporate Best Practice Team, Denver, CO Director, Program Management, Greeley, CO EDUCATION AND PROFESSIONAL DEVELOPMENT BA, Criminal Justice and Communications, University of Northern Colorado, Greeley, CO Certified Paralegal, Denver Paralegal Institute, Denver, CO Lean Management Training, Value Stream Mapping, 5S, Kaizen Events, Lean Finance APICS, Certified Production and Inventory Management Training Mountain States Employers Council, Supervisory Skills I and II