Air or land cargo service conceived for sending goods which, for reasons of weight or

size, exceed the accepted standards for express or ecopaq services.

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Air or Land CARGO service
- Special service for air or land cargo

- Dispatches with a large weight or volume

- Your dispatches from Spain anywhere in the world

- Home collection

- Cheap prices

- Possibility of clearing goods at destination

- Personal advice adapted to your needs

- How to make your load?

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HOW TO MAKE AIR OR LAND CARGO?
Contact your nearest MRW Franchise; they will ask you for all the necessary details (no.
packs, weight, size, etc.) to give you a quote, offering you the best price and giving you
all possible facilities.

Which is my Franchise?

- Enter the ‘Our Franchises‘ section in our web, and find your nearest Franchise by
entering your post code or by choosing a territory on our touch screen.

- You can also contact the International Division Customer Attention Department
on 902 300 403 and get through to the corresponding Franchise.

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Air and Land CARGO SERVICE CONDITIONS
The MRW General Conditions are on the back of the international MRW collection slip.

In compliance with the OACI safety regulations and the National Safety Plan for Civil
Aviation (PNSAC), the pick up airway bill must contain the identity and complete address
of the sender, who must sign in the “authorised signature” box to accept the general
conditions of contracting stipulated on the rear.

All dispatches require the sender to give a true, detailed declaration of the content
and to state it on the international collection slip and in all additional documentation
required in each particular case.

The PNSAC establishes that the dispatch may be subject to inspection, withholding or
other additional security measures. The Franchise may therefore ask for the dispatch to
handed over in open, to allow them to manually inspect it and ensure that the content
is licit.

DIMENSIONS AND WEIGHTS

Air Cargo:
The maximum dimensions admitted for this service will depend on the type of plane
used for the goods freight (European and/or intercontinental flights).
If dispatches weigh a lot and are very voluminous, the formula stipulated by the IATA
(the Body that stipulates the international rules of air transport) will be calculated, as
indicated in the following:

Length x Height x Width (in cm)/ 6,000 or 1 cubic metre = 167 kg

Land Cargo:
Depending on the type of vehicle used for transporting the goods, the weight/volume
ratio is:

1m3 = 333 kg
1 linear metre = 1,800 kg
1 europalet = 750 kg

The dimensions are always taken by multiplying Length x Width x Height.

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PACKING

The packing must be sufficiently secure to protect the content during transport. All
packing must be in strong material, and particularly the inside, above all for fragile
goods. Suitable packing will soften any possible knocks, vibrations, etc., that might
be caused in transport. It is the customer’s responsibility to ensure the dispatch is
correctly packed.

If wooden packing or palettes are used for your air cargos, you must bear in mind the
NIMF International Regulation on Phytosanitary Measures, which requires fumigation
and/or treatment for the said packs or palettes in certain countries.

DELIVERY TIME

There is no stipulated delivery time.

PO BOXES

MRW makes no deliveries to PO boxes.

CUSTOMS CLEARING

Air Cargo:
The responsibility ends once the cargo reaches the destination airport in the agreed
conditions and times. The goods clearing and other customs formalities at the destination
airport are the absolute responsibility of the importer.

Land Cargo:
Formal customs clearing is included for countries not belonging to the European Union
with door-to-door service. Levies and taxes caused in the customs of the destination
may be liable on the packets, which the receiver will have to pay.

INSURANCE

MRW has additional insurance for cargos. The amount will vary in line with the declared
value and the type of goods transported.

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PROHIBITED OBJECTS

In compliance with IATA (International Air Transport Association) regulations, OACI

(Civil Aviation Organisation) security regulations, the National Programme of Safety for
Civil Aviation (PNSAC) and the International Road Goods Transport Contract (CMR), the
following articles may not be transported by air or land:

- Living or dead animals

- Antiques
- Weapons or weapon parts
- Drugs, narcotics, pharmaceuticals or hallucinating substances
- Explosives
- Jewels
- Gold ingots and similar
- Combustible materials
- Obscene or pornographic materials
- Radioactive materials
- Dangerous goods
- Perishable materials
- Metals or precious stones
- Negotiable items:
- Shares
- Treasury Bonds
- Cheques to the bearer
- Money and/or coins
- Bills of exchange
- Lottery
- Obligations
- Postage stamps

- Works of art
- Batteries in apparatuses sent (radios, toys, mobile phones, etc.)
- Plants
- Human remains
- Tobacco

Generally any other articles subject to restriction by current regulations in the countries
of origin, transit or destination.

No house moving may be done by air or land cargo.

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PICK UP AIRWAY BILL
The MRW pick up airway bill must show the complete data of the sender and receiver,
with their addresses, telephones and contact. Equally, the true content of the dispatch
must be specified, the number of packs and the weight of the dispatch, and their value
for customs effects, in the case of packets.

Insufficient or inaccurate data on the international collection slip may cause delays in
delivery.

A. Name of the sender, address, post code, telephone, contact

and VAT no..
B. Name of the company and/or contact of the receiver, address,
post code, telephone, contact and VAT no..
C. Name and signature of the sender.
D. Note on clause 4 of General Conditions.
E. Number of packs.
F. Gross weight.
G. Dimensions of each pack.
H. Volumetric weight (if any).
I. Complete description of the goods.
J. Value of the goods (put the same value reflected on the invoice).
K. Choose the corresponding service.
L. To be completed by MRW.

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The General Conditions of Service contracting are on the rear.

They are as follow:

GENERAL CONDITIONS

By this NON NEGOTIABLE document, the MRW franchise -the company name and other
details of which appear on the rear- (hereinafter, THE COMPANY) and the ISSUER agree
to hold a CONTRACT governed by the following clauses:

1. THE PARTIES

THE ISSUER is the person or entity which, subject to these conditions, delivers a
dispatch to THE COMPANY for transport, and recognises that they are the owner of it,
or otherwise recognise that they act as the representative or the agent authorised by
the owner or the person holding rights over it, and in any case accepts the terms and
conditions of this contract in their own name.

THE COMPANY is the MRW franchise whose name appears on the rear of this slip, which,
subject to the present conditions, accepts the dispatch for sending to the destination,
and may subcontract the performance of all or any part of this contract and, as a
result, may use their subsidiaries, agents and collaborators there for who may, in turn,
subcontract out to other entities or people for the said purpose.

2. THE DISPATCH

For the effects hereof, “dispatch” is the object or objects liable to transfer, sent on the
same remittance, which are not unacceptable or prohibited according hereto, delivered
by THE ISSUER to THE COMPANY for transport and, as the case may be, delivery at the
address indicated as the place of destination on the rear of this document.

2.1 GENERAL GUARANTEES

In relation to the dispatch, in addition to what is stated in paragraph 1 of the previous

clause 1, THE ISSUER declares and guarantees that: a) they have suitably completed
this remittance and, in consequence, that the description and details of the dispatch are
complete and accurate; b) that they have suitably prepared the dispatch according to
its nature and circumstances, allowing safe transport and handling; c) that the declared
value, as the case may be, is correct; d) that they have respected all laws, rules or
regulations applicable in the countries of origin, transit and destination of the dispatch,
and that it is therefore not illegal for THE COMPANY to proceed with sending; e) that

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the dispatch is not an object of those declared unacceptable or prohibited according to
section 2.3 hereof.

2.2 SECURITY MEASURES IN TRANSPORTING DISPATCHES BY AIR

THE ISSUER, in relation to the safety regulations in dispatch transport by air: a)

declares and guarantees that there are no objects in the dispatch that are prohibited
according to regulation 4.1 of Annexe 17 of the ICAO (International Civil Aviation
Organisation signed in Chicago on 7th December 1944) and in annexe 1 of Chapter 6
of the current Civil Aviation National Security Programme, in relation to Regulation (EC)
300/2008- (explosives, ammunition, flammable liquids, corrosive products and articles
for neutralising or paralysing or other hazardous artefacts that may be used to commit
acts of illicit interference, the transport or possession of which is not authorised); and
b) accepts that the dispatch may be held back, subject to controls and its content
examined for reasons of security, which may include inspection by x-rays, simulation
cameras, manual controls or other technical or bio sensorial measures.

2.3 UNACCEPTABLE OR PROHIBITED OBJECTS

Cash, jewels, antiques, works of art, stamps, precious metals, ingots and similar,
precious stones, diamonds and industrial carbons, titles made out to the bearer,
travellers’ cheques, obscene or pornographic materials, firearms, explosives, radioactive
materials, plants, perishable products, live or dead animals, pharmaceuticals, drugs,
narcotics or hallucinating substances, products subject to a reserve regime, dangerous
substances, combustible materials and generally any other subject to restrictions by
current regulations in the countries of origin, transit or destination of the dispatch.
In particular, prohibited objects include those reflected as such in the rules of the
IATA (International Air Transport Association) and the regulations of the previous sub-
section.

If THE ISSUER should send THE COMPANY an unacceptable or prohibited dispatch, they
agree to compensate all damages, expenses and sanctions that might be applied to THE
COMPANY.

3. SERVICE

With the single purpose that THE COMPANY should give a correct and secure service
and, as the case may be, guarantee deferred payment of the service due, THE COMPANY
is entitled:

A) To inspect the dispatch at any time, which includes opening and inspecting its
content, unless this should be prohibited by law due to the nature or the type of

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dispatch. To this effect, THE ISSUER must condition the dispatch in such a way that it
may be opened and closed safely.

B) Not to accept any dispatch that does not suitably correspond to what is guaranteed
by THE ISSUER in clause 2 above, and in particular to the objects declared as unacceptable
or prohibited and those undervalued for the effects of customs.

C) To transport the dispatch by any route, itinerary, procedure or means of transport

that in the opinion of THE COMPANY is most suitable for performing the transport and/
or delivering the dispatch.

D) Not to deliver the dispatch when the service is to be paid for at destination
(carriage due) until THE COMPANY has been settled all amounts due for transport,
customs levies, storage, taxes and any other charge or encumbrance derived from the
sending of the dispatch in accordance herewith. THE ISSUER will be responsible for
the payment of all amounts accrued, including all expenses involved with returning the
dispatch, if payment should be refused at destination.

4. LIMITS OF RESPONSIBILITY

If the dispatch should suffer any damage or loss for which THE COMPANY, its subsidiaries,
agents or other collaborators might be held liable, the liability of THE COMPANY will
be regulated, as the case may be, by the provision and with the following limits of
responsibility:

A) If it is INTERNATIONAL AIR TRANSPORT: if the transport of the dispatch should

include a final destination point or stopover in a country other than the original one,
it will be regulated by the Montreal Agreement of 28th May 1999 or by the Warsaw
Agreement of 12th December 1929 (modified in The Hague in 1955 and by protocol no.
4 of Montreal in 1975), which, in most cases, limit the responsibility of THE COMPANY
for damages or loss of the dispatch to a maximum 17 Special Transfer Rights per
kilogram of weight (approximately 21 euros, subject to exchange variations).

B) If it is INTERNATIONAL TRANSPORT BY ROAD: if the dispatch is transported by

road to or from a country that forms part of the Agreement on the International Contract
of Goods Transport by Road (CMR) of 19th May 1956 (modified by the Geneva Protocol
of 1978), this transport will be governed by this agreement, which in the majority of
cases limits the responsibility of THE COMPANY for damage or loss of dispatch to a
maximum 8.33 Special Transfer Rights per kilogram of weight (approximately 10 euros,
subject to exchange rate variations).

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C) If none of the above agreements were applicable, the responsibility of THE
COMPANY will be limited at most to the amount established by the regulations of Spanish
Land Transport Ordinance at the time of the damage or loss.

THE ISSUER may make a special declaration of the value of the dispatch, indicating a
higher value than those referring to the maximum limits of liability, provided they cover
the cost of the corresponding additional insurance, in which case the liability of THE
COMPANY will be limited to paying the declared sum, unless it is demonstrated that this
is higher than the true value. THE VALUE DECLARED FOR CUSTOMS EFFECTS IN NO
CASE IMPLIES THAT THIS SPECIAL DECLARATION OF VALUE HAS BEEN MADE.

Where the consignment’s actual value is less than the quantity resulting from the
application of the liability limits of the previous sections, the indemnity shall be adjusted
to that actual value, which does not include the commercial utility or the consignment’s
special value for the SENDER or for a third party.

However, THE ISSUER, in their own opinion, may choose between receiving the
compensation or performing a new issue of similar characteristics as regards nature,
size and weight, at no extra charge.

THE COMPANY will not be responsible for any consequential damages or harm, this
being understood as damage arising indirectly or loss of profits that THE ISSUER, the
receiver or another party might suffer. The concept of consequential damage or harm
will, for information only and in no way limiting, include the loss of income, image,
profits, interests, customers, contracts, business opportunities and markets.

THE COMPANY will not be responsible in the following cases:

A) Force majeure, chance and for any action or omission that might be beyond their
control (such as strikes, labour conflicts, civil disorder, acts of war, terrorism and other
similar circumstances), and especially for actions and omissions caused by the customs,
airport authorities or other civil servants or public employees, when the dispatch leaves,
enters or is in transit.

B) Non-fulfilment by THE ISSUER of these general conditions, and especially of the

above clause 2. Specifically, THE COMPANY will accept no liability for any damage
suffered by the dispatch as a result of faulty packing, which must be performed by THE
ISSUER according to section b) of clause 2.1 hereof.

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C) Damage or harm derived from the nature or the inherent properties of the dispatch,
and magnetic, electric or similar alterations in any kind of recording.

When the responsibility for the damage or loss should lie with the subsidiaries, agents
or other collaborators of THE COMPANY, the company will assume responsibility in
accordance herewith, without prejudice to their right to bring a claim against the
subsidiary, agent or collaborator who might be effectively responsible for the damage
or loss. In consequence, the responsible party will be covered with respect to THE
ISSUER in the same way and to the same limits of responsibility established herein.

5. CLAIMS

All claims must be made by THE ISSUER to THE COMPANY in writing, in the 28 days
following the date of acceptance of the dispatch by the latter so that they might take
effect. However, if the applicable International Agreement or National Law should
establish a shorter time, this will be the one that holds. No claim will be accepted out of
the referred time or when THE ISSUER has not previously complied with the obligations
imposed on them hereby.

6. DELIVERY OF THE DISPATCH AT DESTINATION OR ACCEPTANCE BY THE RECEIVER

Unless the regulations of the authorities in the country of destination should require the
customs clearance of the issue by the receiver or an agent expressly appointed thereby,
the dispatch will be delivered to the address indicated as the destination on the rear of
this document. The dispatch will be considered delivered when the person at the address
agrees to accept the dispatch, whether or not they might be the receiver appearing on
the rear of this document. If requested by THE ISSUER, THE COMPANY will provide the
delivery information at the address indicated as the destination, by reporting the name
of the receiver of the dispatch and the details of the date and time of delivery.

7. CUSTOMS CLEARANCE AND PRE-CUSTOMS AND SECURITY FORMALITIES

The agreement by THE COMPANY to perform the dispatch implies that THE ISSUER
appoints them as their fully authorised representative to deal with customs clearance
when this might be necessary, and to appoint a Customs Agent or an authorised
representative there for, if applicable. THE ISSUER is obliged to provide all documentation
and information that might be necessary to comply with all customs, pre-customs and
security obligations prior to acceptance of the dispatch. THE COMPANY is not obliged to
examine or check whether the referred documentation and information is accurate or
sufficient. THE ISSUER agrees to compensate THE COMPANY for any sanction, expense
or cost they might incur in the customs, pre-customs or security clearance for any
cause imputable thereto.

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8. SUPPLEMENTS AND EXTRA EXPENSES

THE COMPANY is not obliged to give advance payment of any expense or cost that might
correspond to THE ISSUER as a result of the performance of this agreement, such as
customs rights, storage, taxes or any other kind of charge or encumbrance. However,
THE COMPANY may voluntarily advance payment of such expenses or costs, in which
case they must be reimbursed to THE COMPANY by THE ISSUER, without delay, once
their outlay is reported.

9. APPLICABLE LAW AND JURISDICTION

This contract will be governed by Spanish law.

To deal with any controversy that might arise in relation hereto, the parties, expressly
waiving any other procedure for resolving controversies that might correspond to them,
are subject to the Courts and Tribunals of Justice that might be competent according to
the applicable current regulations.

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