SAP CRM 2006s: Learning Map for Sales Consultants

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Step 1: Learn What You Need

Update your core competence - must know

Step 2: Prepare for Your Project

Learn which implementation tools, guides, and support

are available
Learn how to access the tools and content and how to get

support RELATED WORKSHOPS LIVE EXPERT SESSIONS SELF-TEST (in prep.) Q&A

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Update Your Core Competence - Must Know Sales Overview Open/Close

At the end of this unit you will be able to:
Give an overview of CRM Sales Explain the key business scenarios of CRM Sales in detail

Duration: 0:41 hours

c Detailed View of CRM Sales Part 1 d e f g

The two eBooks 'Detailed View of CRM Sales' will provide you with the necessary information to be able to give an overview of CRM Sales and to explain the key business scenarios of CRM Sales in detail. Download the eBook to your computer.
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eBook (HTM/SWF) 26 mins July 2007

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c Detailed View of CRM Sales Part 2 d e f g

The two eBooks 'Detailed View of CRM Sales' will provide you with the necessary information to be able to give an overview of CRM Sales and to explain the key business scenarios of CRM Sales in detail. Download the eBook to your computer.
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eBook (HTM/SWF) 15 mins July 2007

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Pipeline Performance Management Open/Close

At the end of this unit you will be able to explain and set up Pipeline Performance Management.

Duration: 1:06 hours

c Pipeline Performance Management d e f g

After completing this eBook, you will be able to explain and apply the new functionality and possibilities of Pipeline Performance Management within SAP CRM 2006s. Download the eBook to your computer.
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eBook (HTM/SWF) 27 mins July 2007

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c Pipeline Performance Management - Sales Manager Scenario d e f g

After completing this SAP Tutor simulation, you will be able to:
Explain or demonstrate how Sales Managers can use the new functionalities of Pipeline Performance Management Explain interactive analytics to manage the Sales Pipeline Execute application Set-up Steps
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SAP Tutor (SIM) 23 mins (70 steps) July 2007

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c Pipeline Performance Management - Sales Representative Scenario d e f g

After completing this SAP Tutor simulation, you will be able to:
Explain how Sales Representatives can use the new functionalities of Pipeline Performance Management within CRM

SAP Tutor (SIM) 16 mins (48 steps) July 2007

2006s

 Explain interactive analytics to manage the Sales Pipeline

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Account and Contact Management Open/Close

At the end of this unit you will be able to explain the new enhancements of Account and Contact Management.

Duration: 1:24 hours

c Account Fact Sheet d e f g

After completing this eBook, you will be able to:
Know what an Account Fact Sheet is Apply and personalize the Account Fact Sheet within SAP CRM 2006s Describe the variants of an Account Fact Sheet Know what is new in the Account Fact Sheet functionality of CRM 2006s

eBook (HTM/SWF) 5 mins July 2007

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c Account Buying Center d e f g

After completing this eBook, you will be able to explain and apply the new functionality and possibilities of Account Buying Centers with SAP CRM 2006s. Download the eBook to your computer.
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eBook (HTM/SWF) 14 mins July 2007

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c Account Buying Center Maintenance d e f g

In this tutorial an Account Buying Center consisting of Contacts and Contact Relationships will be created.

SAP Tutor (SIM) 27 mins (81 steps) July 2007

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c Creation of Account Buying Center From an Opportunity d e f g

Once you have completed this Tutorial you will be able to explain how an Opportunity related Buying Center will be transferred to the Account master and stored as an Account Buying Center.
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SAP Tutor (SIM) 16 mins (49 steps) July 2007

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c Insertion of an Account Buying Center Into an Opportunity d e f g

After completing this SAP Tutor simulation, you will be able to transfer Account Buying Center information into a new Opportunity.
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SAP Tutor (SIM) 5 mins (17 steps) July 2007

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c Account Classification d e f g
After completing this eBook, you will be able to explain, apply and also customize the new functionality of Account Classification within SAP CRM 2006s. Download the eBook to your computer.
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eBook (HTM/SWF) 11 mins July 2007

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c Account Lifecycle Stage d e f g

After completing this eBook, you will be able to:
Use Account Life Cycle stages within accounts Use the Account Life Cycle search values Customize Account Life Cycle data to fulfill customer requirements

eBook (HTM/SWF) 6 mins July 2007

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c Account Hierarchies (Coming Soon) d e f g

Once you have completed this SAP Tutorial, you will be able to demonstrate Account Hierarchies.

SAP Tutor (SIM)

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c Client Based Groupware Integration (Coming Soon) d e f g

Once you have completed this eBook, you will be able to give an overview of Client Based Groupware Integration.

eBook (HTM/SWF)

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Close

Order Management Open/Close

At the end of this unit you will be able to explain the new enhancements of Order Management.

Duration: 1:10 hours

c Price Change Approval Workflow d e f g

After completing this eBook, you will be able to explain, apply and also customize the new functionality of price change approval in SAP CRM 2006s. Download the eBook to your computer.
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eBook (HTM/SWF) 10 mins July 2007

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c Product Packages Introduction d e f g

After this e-learning session, you will have an overview of:
Product package definition and product models Sales packages and combined rate plans Dependent components Business Rule Framework

eBook (HTM/SWF) 9 mins July 2007

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c Product Packages d e f g
After completing this SAP Tutor simulation, you will be able to:
Create used Products Give an overview of Sales Packages Explain Product Modeling
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SAP Tutor (SIM) 21 mins (65 steps) July 2007

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c Product Packages Settings d e f g

After completing this SAP Tutor simulation, you will be able to:
Explain the Customizing Configure hierarchies, Interlinkages, Products
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SAP Tutor (SIM) 19 mins (57 steps) July 2007

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c Product Modeling d e f g
After completing this eBook, you will be able to:
Explain or demonstrate Product Modeling with CRM PME Give details of Product Modeling with PME and Configuration Simulation

eBook (HTM/SWF) 5 mins July 2007

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c Mass Changes d e f g

eBook (HTM/SWF) 6 mins July 2007

After completing this eBook, you will be able to explain how to mass change sales orders. Download the eBook to your computer.
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c Credit Analyst Workbench (Coming Soon) d e f g

After you have completed this eBook you will have an overview of the Credit Analyst Workbench.

eBook (HTM/SWF)

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c Rebates (Coming Soon) d e f g

Once you have completed this eBook, you will be able to explain Rebate Agreement Processing.

eBook (HTM/SWF)

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Summary Open/Close
Summary After completing the section above, you should:
Discuss open issues in the Live Expert Sessions Test your knowledge with a Self-Test (In Prep.) Equip yourself for onsite work in Step 2: Prepare For Your Project

Do you think you are now ready for your next project?

j Yes n k l m n j No, because k l m

If you wish, you can extend your competence in the nice-to-know section below.
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