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Question
Option 1
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Option 4
Correct Option
A ________ is a salesperson's write-up of his or her completed sales activity. These employees are welleducated, well-trained professionals who work to build and maintain long-term customer relationships by listening to their customers, assessing customer needs, and organizing the company's efforts to solve customer problems. Who are these employees? What is the role of a chief marketing officer? The first step in the selling process is ________. The step that follows preapproach in the selling process is ________. Front line executive is known as . Modified re-buy is the part of
Sales quota
Call report
Sales Executive
Duty report
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To represent To oversee the company investors to customers Pre approach Presentation Presentation Sales closed
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HR executive Finance executive Selection Organizational Buying Situations Which activity is not typical for Follow up on Answer Complete a sales assistant? deliveries Customer Administrative Questions task Sales applicants are Accounting Sales aptitude Organizational typically not tested for skill skill ________. Which Key responsibility is not Timely Strong Focus on for the Sales Managers? Reporting and Customer Brands / New Feedback Focus Products What is the difference between Selling Selling and Selling is marketing and selling? focuses on the marketing are preoccupied needs of the same. with the seller, sellers need to marketing on convert the the needs of product into the buyer. cash. Which skill is required for sales Technical Selling Skills Communicatio executive? Skills n Skills Need hierarchy theory is given Newton Maslow X and Y by --------------. Theory
1 3
Provide technical support Analytical skill Managing HR policies. Marketing with the idea of satisfying the need of the customer. All of the above ERG theory
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15
Which of the following would not be a method of establishing sales force structure? Why Establish Sales Territories?
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Which comes under Organizational Buying Situations? Which is the first step in the Buying Process? What is/ are the key activities for sales managers? Customers often want to know how competitive products compare on Which comes under sales training materials? If you sincerely believe that the customer is king, the second most important person in this kingdom must be the one who has a direct interaction on a daily basis with the king, that is .. Recruitment is a positive function. Factors to be considered for sales executives.
Product sales Customer force structure sales force structure Entire Assign Sales Coverage Persons responsibilitie s New-task buy Promotion
Lectures
None of the above All of the above All of the above future requirement s Audio visual CD HR Manager
Need awareness Payment follow up Ensure order booking and its supply Salary CEO
Purchase
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Implementatio n New Product Ensure order availability at booking and its retailer level supply Salary Price basis structure of employees Price Need awareness Finance Sales people manager
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Yes
No
May be
Can't Say
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Physical Characteristic s Which is the internal source of Press Recruitment? Advertisemen t What is the main purpose of Improving sales training? knowledge in areas such as product, company, competitors, or selling skills. Companies that produce Yes technical products spend a greater amount of time on product knowledge A well-prepared sales manual Yes gives sales representative quick answers to a customer's questions.
Personal Proficiency or Financial characteristics skill and ability status Placement agencies Rate of industrial accidents will be low. Employment exchange Helps to get organizations legal and social obligations. Promotion.
No.
May be
Cant say
No.
May be
Cant say
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Which comes under off the job training method? behavior refers to the buying behavior of individuals and households who buy goods and services for personal consumption. Decisions usually made by individuals in .. Buying behavior. Which Forces Influencing Organizational Buying Behavior? is a negative process as it involves rejection of the unsuitable candidates. involves the series of steps by which the candidates are screened for choosing the most suitable persons for vacant posts. Document providing information regarding tasks, duties, and responsibilities of job, is called .. is the driving force by which humans achieve their goals In Maslows theory Security needs comes after needs. A ..Comprises a group of customers or a Geographical area assigned to a sales unit. Factors which determine the size of a territory.
Promotion
1 2
Business
Consumer
Industry
Training
Recruitment
Motivation
Selection
Job analysis
Job Description
Job specification
None of these
Salary
Training
Motivation
Punishment
Physiological Esteem
Sales Territory
Salary Structure
Salary structure
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40
Effective marketing begins with Database a good customers Cusromers are the ultimate Yes place for the product.
No
Some time
Can't Say
Section