RESUME

MOHIT SHARMA
EMAIL mohhit.sharma87@gmail.com

ADDRESS D-339/A, ST N O -8-C, BHAJANPRA

MOBILE NO +91-9582330270 , 011-22181635 DELHI -110053

Work for the growth of the organization with a feel of responsibility, consistency and persistence.

BRIEF OVERVIEW

3 Years Polytechnic Diploma with 2.5 Year of IT service experiences currently working With Flextronics India Pvt Ltd Ability to handle Troubleshooting on IT service related issues, establishing healthy & prolonged honest relations with Team Members. An effective communicator with excellent relationship building & interpersonal skills. Analytical, problem solving & organizational abilities.

Client OS Desktop / Laptop Hardware

: Windows XP /Vista /Windows 7 Installation, Configuration. : All Models of HP, Compaq, Lenovo Desktop & Laptop troubleshooting Including H/W part Replacement. : Software Installation & Troubleshooting.

Mailing Antivirus Networking

: Microsoft Outlook, Outlook Express, Windows Live Mail, : Norton, Quick Heal, MacAfee Installation and Configuration. : Installation &Troubleshooting of LAN. Installation, Upgrading, Maintenance & Managing: 1. Peer to Peer Network. 2. Client- Server Network.

CAREER RECITAL

Flextronics India Pvt Ltd

Support Engineer

Since June 2012 to Till Date

Key Responsibilities: o Maintenance the availability of company computer systems including Desktop, Laptops, Printers. o Installation, Configuration and Troubleshooting of Operating System (Windows XP, Windows 7). o Monthly Data Backup of Ms Outlook, Outlook Express etc. o Local and Network Printer Installation, Configuration and Sharing. o Installing of Antivirus checked antivirus status. o Provide Remote Support to In-house and Outsider Company users via Net meeting, Team Viewer, VNC, & Remote Desktop to solve Windows and Software issue. o Managing the installation and configuration part of all standard software as per the Company policy. Handling Anti-Virus Softwares installation updating and maintenance. Monitoring Hardware, Networking, Sharing and Security setting.

HCL Infosystem Ltd

Service Engineer

Since Feb 2011 to May 2012

Responsibilities: Troubleshoot Software & Hardware Issue of Samsung Mobile Phones Quality Check EDUCATIONAL QUALIFICATION Qualification 3 years Polytechnic Diploma 12th 10th PERSONAL DETAIL Board/ University Board of Technical Education CBSE CBSE Year of Passing 2010 2006 2004 % Grade 60.66% 54 % 58 %

Father Name: Shri Satish kumar sharma Marital Status: Single Date of Birth : 13 Jan 1987 Permanent Address: D - 339/A, St. No. 8-C,Bhajanpura, Delhi, Pin-110053 DECLARATION I hereby declare that the abovementioned information is true to the best of my knowledge. Date Place Mohit Kumar Sharma