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Module 1: Installing

Microsoft
Windows 2000
Contents

Overview 1
The Windows 2000 Platform 2
Preparing for Installation 9
Installing Windows 2000 from a
Compact Disc 17
Lab A: Installing Microsoft Windows 2000
Advanced Server (Simulation) 20
Installing Windows 2000 over a Network 21
Identifying Solutions to Windows 2000
Setup Problems 26
Automating Installations by Using the
Setup Manager Wizard 27
Automating Installations by Using Disk
Duplication 32
Review 35
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Project Leads: Mark Johnson, Gerry Lang, H. James Toland III (ComputerPREP, Inc.)
Instructional Designers: Jeanie Decker (Write Stuff), Chris Slemp (ComputerPREP, Inc.),
Victoria Fodale (ComputerPREP, Inc.), Jose Mathews (NIIT Inc.), Barbara Pelletier (S&T
OnSite), Rick Selby, H. James Toland III (ComputerPREP, Inc.)
Lead Program Managers: Jim Clark, Paul Adare (FYI TechKnowlogy Services)
Program Managers: Jeff Clark, Rodney Miller, Andy Ruth (Infotec),
Thomas Willingham (Infotec)
Testing Leads: Sid Benavente, Keith Cotton
Testing Developer: Greg Stemp (S&T OnSite)
Courseware Test Engineers: Jeff Clark, H. James Toland III (ComputerPREP, Inc.)
Lab Simulations Developers: Wai Chan (Meridian Partners Ltd.), David Carlile (Independent
Contractor), Tammy Stockton (S&T OnSite)
Graphic Artists: Julie Stone (Independent Contractor), Kimberly Jackson (Independent
Contractor)
Editing Manager: Lynette Skinner
Editors: Kelly Baker (Write Stuff), Jennifer Kerns (S&T OnSite)
Copy Editor: Patricia Neff (S&T Consulting)
Online Program Manager: Debbi Conger
Online Publications Manager: Arlo Emerson (Aditi)
Online Support: Eric Brandt (S&T OnSite)
Multimedia Development: Kelly Renner (Entex)
Courseware Testing: Data Dimensions, Inc.
Production Support: Irene Barnett (S&T Consulting)
Manufacturing Manager: Rick Terek (S&T OnSite)
Manufacturing Support: Laura King (S&T OnSite)
Lead Product Manager, Development Services: Bo Galford
Lead Product Manager: Gerry Lang
Group Product Manager: Robert Stewart

Simulations and interactive exercises were built by using Macromedia Authorware


Module 1: Installing Microsoft Windows 2000 iii

Instructor Notes
Presentation: This module guides the student through the Microsoft® Windows® 2000
75 Minutes installation process. The module covers issues related to installation over a
network and unattended installations. The module also addresses common
Lab: installation problems and their resolutions.
45 Minutes
At the end of this module, students will be able to:
 Identify the features that are unique to the Windows 2000 product family.
 Prepare for an installation of Windows 2000.
 Install Windows 2000 from a compact disc.
 Describe how to install Windows 2000 over a network.
 Associate symptoms of setup failure with probable solutions.
 Describe how to automate installations of Windows 2000 by using the Setup
Manager wizard.
 Describe how to automate installations of Windows 2000 by using disk
duplication.

Materials and Preparation


This section provides you with the materials and preparation needed to teach
this module.

Required Materials
To teach this module, you need the following materials:
 Microsoft PowerPoint® file 1560B_01.ppt
 Lab exercise file 1560B_sin.exe and the supporting files and folders in the
1560B_sin folder

Preparation Tasks
To prepare for this module, you should:
 Read all of the materials for this module.
 Install the Setup Manager wizard on the instructor’s computer from the
Windows 2000 Advanced Server compact disc.
 Complete the simulation.
iv Module 1: Installing Microsoft Windows 2000

Module Strategy
Use the following strategy to present this module:
 The Windows 2000 Platform
Describe the capabilities of each of the Microsoft Windows 2000 operating
systems. Students should be able to select the best product to meet the
current and future needs of an organization.
 Preparing for Installation
Describe the requirements for installing Windows 2000 and the decisions
that will have to be made prior to installation. Much of this information will
be familiar to an audience who has experience with Microsoft
Windows NT® version 4.0, but there have been subtle changes in each of
these areas. Highlight these changes, but be careful not to spend time
describing the difference between Windows NT 4.0 and Windows 2000
domains.
 Installing Windows 2000 from a Compact Disc
The actual installation process is very similar to the installation process for
Windows NT 4.0. Discuss the new optional components that are available.
The content is primarily a summary of the four main phases of the Setup
program and the information it requires.
 Installing Windows 2000 over a Network
Discuss the minor changes to network installations and the many changes to
the switches that control Winnt.exe and Winnt32.exe behavior. Discussion
of Winnt32.exe behavior is included at this point because these switches are
most often used in conjunction with a network installation. Be careful not to
spend too much time discussing answer files and .udf files. Basic knowledge
of unattended installation procedures is a prerequisite to this course, and the
changes to the procedures are covered in later topics within this module.
 Identifying Solutions to Windows 2000 Setup Problems
Discuss the most common problems encountered during installations and
their probable solutions.
 Automating Installations by Using the Setup Manager wizard
Introduce the Setup Manager wizard, found on the Windows 2000
Advanced Server compact disc. Students should understand that the Setup
Manager wizard is used to create and edit answer files for several different
kinds of installations. Install the wizard before class so that you can
demonstrate it.
 Automating Installations by Using Disk Duplication
Describe the process of disk duplication, how Sysprep.exe fits into this
process, and how the Sysprep.exe operation can be modified by using
switches. Students may be familiar with Sysprep.exe, but there have been
several changes to the utility.
Module 1: Installing Microsoft Windows 2000 v

Customization Information
This section identifies the lab setup requirements for a module and the
configuration changes that occur on student computers during the labs. This
information is provided to assist you in replicating or customizing Microsoft
Official Curriculum (MOC) courseware.
This module includes only a computer-based interactive lab exercise, so there
are no lab setup requirements or configuration changes that affect replication or
customization.

Important The lab in this module is dependent on the classroom configuration


that is specified in the Customization Information section at the end of the
Classroom Setup Guide for course 1560B, Updating Support Skills from
Microsoft Windows NT 4.0 to Microsoft Windows 2000.

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Module 1: Installing Microsoft Windows 2000 1

Overview
Slide Objective
To provide an overview of
the module topics and  The Windows 2000 Platform
objectives.
 Preparing for Installation
Lead-in
In this module, you will learn  Installing Windows 2000 from a Compact Disc
about installing
Windows 2000 from a  Installing Windows 2000 over a Network
compact disc and over a
network. You will also learn  Identifying Solutions to Windows 2000 Setup Problems
about options for automating
installations.
 Automating Installations by Using the Setup Manager
Wizard
 Automating Installations by Using Disk Duplication

The installation of an operating system can be as time-consuming as it is


essential. With the release of Microsoft® Windows® 2000, several of the
methods available with Microsoft Windows NT® version 4.0 have been
simplified and enhanced. Familiarity with these new features, such as the
improved Setup Manager wizard, will help you implement Windows 2000
efficiently.
At the end of this module, you will be able to:
 Identify the features that are unique to the Windows 2000 product family.
 Prepare for an installation of Windows 2000.
 Install Windows 2000 from a compact disc.
 Install Windows 2000 over a network.
 Troubleshoot setup failures and recommend likely solutions.
 Describe how to automate installations of Windows 2000 by using the Setup
Manager wizard.
 Describe how to automate installations of Windows 2000 by using disk
duplication.
2 Module 1: Installing Microsoft Windows 2000

 The Windows 2000 Platform


Slide Objective
To identify the members of Servers
the Windows 2000 platform. Windows 2000
Windows 2000
Datacenter Server
Lead-in Server
Each of the Windows 2000
operating systems is
designed to meet a specific
Windows 2000
need.
Advanced Server

Windows 2000
Professional

Workstation

Understanding the capabilities of each of the Microsoft Windows 2000


operating systems will enable you to select the best product to meet the current
and future needs of your organization.
The following table describes the operating systems that are included in the
Windows 2000 platform.
Operating system Description

Windows 2000 Professional Replaces Microsoft Windows 95, Microsoft


Windows 98, and Microsoft Windows NT Workstation
4.0 in a business environment. It is the desktop
operating system for businesses of all sizes.
Windows 2000 Server Contains all of the features in Windows 2000
Professional and provides services that simplify
network management. This version of Windows 2000 is
ideal for file and print servers, Web servers, and
workgroups. It also provides improved network access
for branch offices.
Windows 2000 Advanced Contains all of the features in Microsoft Windows 2000
Server Server and provides increased scalability and system
availability. This version of Windows 2000 is designed
for servers used in a large enterprise network, and
database-intensive work.
Windows 2000 Datacenter Contains all of the features in Microsoft Windows 2000
Server Advanced Server and supports more memory and more
CPUs per computer. This version of Windows 2000 is
the most powerful server operating system. It is
designed for large data warehouses, online transaction
processing (OLTP), large-scale simulations, and server
consolidation projects.
Module 1: Installing Microsoft Windows 2000 3

Windows 2000 Professional


Slide Objective
To identify features new to Synchronization
Synchronization Internet
Internet Printing
Printing Plug
Plug and
and Play
Play
Windows 2000 Professional. Manager
Manager Protocol
Protocol Manager
Manager

Lead-in
Windows 2000 Professional
includes enhancements for
working offline, security, and
hardware support.

•• Setup
Setup Manager
Manager
•• Windows
Windows Installer
Installer
•• Kerberos
Kerberos V5V5
•• Encrypting
Encrypting File
File System
System
•• Internet
Internet Protocol
Protocol Security
Security
•• Smart
Smart Card
Card Support
Support
•• Secondary
Secondary Logon
Logon

Windows 2000 Professional includes many features and enhancements that


provide a simpler user interface, improved communications and support for
mobile users, and broad hardware and software compatibility. Some of the
improvements from Windows NT 4.0 include:
 Synchronization Manager. Compares items on the network to items that you
opened or updated while working offline. Synchronization occurs when you
log on and Windows 2000 saves any changes made offline to files and
folders, Web pages, or e-mail messages to the network.
 Internet Printing Protocol (IPP). Enables users to install printer drivers or
send documents to any printer on a Windows 2000-based network that is
connected to an intranet or the Internet. You can also print to a Uniform
Resource Locator (URL) over an intranet or the Internet.
 Plug and Play Manager. Enhances previous Plug and Play functionality and
allows:
• Automatic and dynamic reconfiguration of installed hardware
• Loading of appropriate drivers
• Registration for device notification events
• Changeable and removable devices
 Kerberos version 5 protocol. Allows users to log on only once to gain
access to network resources, providing faster authentication and network
response. The Kerberos V5 protocol is an Internet security standard
authentication protocol and is the primary security protocol for
Windows 2000 domains.
 Encrypting File System (EFS). Strengthens security by encrypting files on
your hard disk so that no one can access them without using the correct
password.
4 Module 1: Installing Microsoft Windows 2000

 Internet Protocol Security (IPSec). Encrypts Transmission Control


Protocol/Internet Protocol (TCP/IP) traffic to secure communications within
an intranet and provide the highest levels of security for virtual private
network (VPN) traffic across the Internet.
 Smart card support. Enables portability of credentials and other private
information between computers at work, at home, or on the road. This
eliminates the need to transmit sensitive information, such as authentication
tickets and private keys, over networks.
 Secondary Logon Service. Enables you to launch applications by using a
different user account than the one that was used to log on to the computer.
Administrators can log on with a standard user account and launch
administrative tools by using an administrator account, without having to
log off and then log on again with an administrator account.
 Setup Manager wizard. Guides you through the process of choosing the
elements and settings for a group of computers and saves those settings in
installation script files.
 Microsoft Windows Installer. Manages application installation,
modification, repairs, and removal. The installer provides a standard format
for managing the components of a software package, plus an application
programming interface (API) for managing applications and tools.
Module 1: Installing Microsoft Windows 2000 5

Windows 2000 Server


Slide Objective
To identify enhancements to Active
Active Directory
Directory
Windows 2000 Server.
Lead-in
Windows 2000 Server adds
several features that reduce
total cost of ownership, such
as Active Directory and
Group Policy.
DNS
DNS Dynamic
Dynamic Update
Update
Group
Group Policy
Policy Terminal
Terminal Services
Services
Protocol
Protocol

Windows 2000 Server contains all of the features that are included in
Windows 2000 Professional. It also lowers your total cost of ownership (TCO)
by integrating easily with existing systems.
Windows 2000 Server supports a maximum of four processors. It also supports
physical memories of up to 4 gigabyte (GB). Windows 2000 Server
dramatically increases system performance and includes the following benefits.

Active Directory
Active Directory™ directory service is included in each of the Windows 2000
server products. It provides a single, consistent, open set of interfaces for
performing common administrative tasks, such as adding new users, managing
printers, and locating resources throughout an enterprise.
Active Directory addresses the following business needs:
 Simplified administration. Active Directory provides a single location to
store information about users and resources.
 Flexible administration. Active Directory increases administrative
flexibility by enabling you to delegate authority over users and computers to
other users or groups, such as administrators.
 Scalability. In Windows NT 4.0, domains have a practical limit of 40,000
users. Therefore, you must create many domains for a large organization. A
Windows 2000 Active Directory domain can contain millions of users.
 Standards-based protocol. Access to Active Directory is achieved through
the Lightweight Directory Access Protocol (LDAP). Applications use
LDAP instead of proprietary protocols to access and change information in
Active Directory.
6 Module 1: Installing Microsoft Windows 2000

Simplified Management
Windows 2000 Server helps administrators easily manage their networks from a
central location, thus dramatically decreasing the TCO of a Windows-based
environment. It offers several features and enhancements that provide the
foundation for simplifying management of your entire network.
 Group Policy. Gives administrators more control over which users have
access to specific workstations, data, and applications. Group Policy allows
administrators to define and control the state of computer and user accounts
within an organization.
 DNS dynamic update protocol. Reduces network administration costs by
reducing the need for manual editing of the DNS database each time that a
change occurs in a DNS client’s configuration.
 Terminal Services. Allows client computers to access Windows-based
applications running entirely on the server and supports multiple client
sessions on the server. The server manages all computing resources for
connected client computers and provides all logged-on users with their own
environment.
Module 1: Installing Microsoft Windows 2000 7

Windows 2000 Advanced Server and Datacenter Server


Slide Objective
To identify the increased
capabilities of Enterprise
Enterprise Memory
Memory Windows
Windows
Windows 2000 Advanced SMP
SMP Scalability
Scalability
Architecture
Architecture Clustering
Clustering
Server and Datacenter
Server.
Lead-in
Windows 2000 Advanced
Server and Datacenter
Server include support for
load balancing, more  Advanced:
 Advanced:  Advanced:
 Advanced: Up
Up to
to 88  High Availability
memory, and more Up
Up to
to 88 GB
GB Processors
Processors  Network Load
processors.  Datacenter:
 Datacenter:  Datacenter:
 Datacenter: Up
Up to
to 32
32 Balancing
Up
Up to
to 64
64 GB
GB Processors
Processors

Windows 2000 Advanced Server and Windows 2000 Datacenter Server include
the same features as Windows 2000 Server, plus additional features that provide
a highly scalable, interoperable, available, and manageable operating system.

Windows 2000 Advanced Server


In addition to providing the features in Windows 2000 Server, Windows 2000
Advanced Server includes:
 Enterprise Memory Architecture. Enables applications that perform
transaction processing or decision support on large data sets to keep more
data in memory, resulting in greatly improved performance. Windows 2000
Advanced Server supports physical memories of up to 8 GB.
 Symmetric multiprocessing (SMP) scalability. Supports up to eight
processors.
 Windows Clustering. Enables you to connect multiple servers to form a
cluster of servers that work together as a single system. Windows Clustering
provides the following benefits:
• Increased availability. Provides increased availability for mission-
critical applications, including the ability to automatically detect the
failure of an application and quickly restart it on a different server. In
addition, if one server in the cluster fails, another server in the cluster
can be used to restore service to users.
• Network Load Balancing. Provides increased availability and scalability
for network-based services, such as TCP/IP and Web services.
8 Module 1: Installing Microsoft Windows 2000

Windows 2000 Datacenter Server


Windows 2000 Datacenter Server builds upon the features in Windows 2000
Advanced Server, making it the most powerful and functional server operating
system that Microsoft has ever offered.
Key benefits of Windows 2000 Datacenter Server include:
 SMP scalability. Supports up to 32 processors.
 Physical memory. Supports physical memories of up to 64 GB.

Like Windows 2000 Advanced Server, Windows 2000 Datacenter Server


includes both clustering and load balancing services as standard features.
Windows 2000 Datacenter Server provides optimal functionality for:
 Large data warehouses.
 Econometric analysis.
 Large-scale simulations in science and engineering.
 Online transaction processing.
 Server consolidation projects.
 Large-scale Internet service providers (ISPs) and Web-site hosting.
Module 1: Installing Microsoft Windows 2000 9

 Preparing for Installation


Slide Objective
To provide an overview of
preinstallation tasks.
Lead-in  Identifying Hardware Requirements
Preparing for the installation  Determining Disk Partition Options
will help you avoid problems
during and after the  Selecting a File System
installation.
 Selecting a Licensing Mode
 Determining Domain or Workgroup Membership
 Completing a Preinstallation Checklist

Installing Windows 2000 requires a certain amount of preparation. When you


run the Windows 2000 Setup program, you will need to provide information
about how to install and configure the operating system. The general categories
of required information have not changed from Windows NT 4.0, but some of
the specific information that you must provide has changed.
You must be familiar with these changes to be prepared for installation. Good
preparation helps you avoid problems during the installation and helps you
troubleshoot problems after installation. An understanding of the available
configuration options also helps to ensure that you have a properly configured
operating system.
Perform the following tasks before you install Windows 2000:
 Identify the hardware requirements to install Windows 2000 Server and
Windows 2000 Professional.
 Determine how you want to partition the hard disk.
 Select a file system for the partition where you will install Windows 2000.
 Select a licensing mode for a computer running Windows 2000 Server.
 Determine whether your computer will join a domain or a workgroup.
 Complete a checklist of preinstallation tasks to help ensure a successful
installation.
10 Module 1: Installing Microsoft Windows 2000

Identifying Hardware Requirements


Slide Objective
CPU
CPU Memory
Memory Hard
Hard Disk
Disk Space
Space
To describe the hardware
requirements for
Windows 2000 Professional
and Windows 2000 Server.
2.0 GB
P133
P133 MHz
MHz or
or Faster
Faster
Lead-in Windows
Windows 2000
2000
The first step in preparing Networking
Networking Professional--64
Professional--64 MB
MB Display
Display
for the installation is to make Windows
Windows 2000
2000
sure that your hardware Server--256
Server--256 MB
MB
meets the minimum
requirements for HCL
HCL
Windows 2000.
Accessories
Accessories Other
Other Drives
Drives

The following table lists the minimum hardware requirements to install and
operate Windows 2000 Professional, Windows 2000 Server, and
Windows 2000 Advanced Server.
Windows 2000 Server or
Component Windows 2000 Professional Windows 2000 Advanced Server

CPU Pentium 133-megahertz Pentium 133-MHz (or higher


(MHz) (or higher recommended)
recommended)
Memory 64 megabytes (MB) 256 MB recommended for servers
recommended supporting up to five clients
(4 GB maximum) (4 GB maximum for Server, 8 GB
maximum for Advanced Server)
Hard disk space One 2–GB hard disk with a One 2–GB hard disk with a
minimum of 1 GB of minimum of 1 GB of available
available space on the space on the partition that will
partition that will contain the contain the system files
system files
Other drives CD-ROM drive: 12X or faster recommended (not required for
installing Windows 2000 over a network)
A high-density 3.5-inch disk drive as drive A, unless:
• The computer supports starting the Setup program from a
compact disc.
• You are installing Windows 2000 over a network.
Networking Network adapter card
Accessories Keyboard and mouse or other pointing device
Display VGA or better (800 x 600 pixel resolution recommended)
Module 1: Installing Microsoft Windows 2000 11

Before you install Windows 2000, verify that your hardware is on the
Windows 2000 Hardware Compatibility List (HCL). Because Microsoft
provides tested drivers for only those devices that are listed on the
Windows 2000 HCL, using hardware that is not listed on the HCL may cause
problems during and after installation. For a copy of the HCL, see the Hcl.txt
file in the Support folder on the Windows 2000 compact disc.
You will also find the most recent versions of the HCL on the Internet at
http://www.microsoft.com/hcl

Important Microsoft supports only those devices that are listed on the HCL. If
you have hardware that is not on this list, contact the hardware manufacturer to
determine if there is a manufacturer-supported driver for the component that is
Windows 2000-compliant.
12 Module 1: Installing Microsoft Windows 2000

Determining Disk Partition Options


Slide Objective
To explain the disk partition
options for installing
Windows 2000.
Lead-in
During installation, you can
create and size the partition Create New Partition on Create New Partition on
on which to install Unpartitioned Hard Disk Partitioned Hard Disk
Windows 2000, or you can
use an existing partition.

Install on Existing Partition Delete Existing Partition to


Make Disk Space Available

The Windows 2000 Setup program examines the hard disk to determine its
Key Points existing configuration. Setup then allows you to install Windows 2000 on an
During installation, create
only the partition on which
existing partition or to create a new partition on which to install Windows 2000.
you will install
Windows 2000. Use Disk Remaining Hard Disk Space
Management to partition the
Although you can use Setup to create other partitions, you should use Setup to
rest of the hard disk after
installation.
create and size only the partition on which you will install Windows 2000.
After you install Windows 2000, use Disk Management to partition any
remaining space on the hard disk.

Partition Size Requirements


Although Windows 2000 requires a minimum of 2 GB of disk space for
installation, using a larger partition for installation provides more flexibility in
the future. Then, if required, you can install updates to Windows 2000,
additional operating system tools, or other files that Windows 2000 requires.
Module 1: Installing Microsoft Windows 2000 13

Selecting a File System


Slide Objective
To describe the file system
Windows
options that Windows 2000
2000
supports.
Windows
Lead-in 98
After you create the
partition, select the file
system to use when you
format the partition.
NTFS
NTFS FAT/FAT32
FAT/FAT32

File-
 File- and
and Folder-Level
Folder-Level Supports
 Supports Dual
Dual Boot
Boot
Security
Security Configurations
Configurations
Disk
 Disk Compression
Compression No
 No File-Level
File-Level Security
Security
Disk
 Disk Quotas
Quotas
File
 File Encryption
Encryption

After you create the partition on which to install Windows 2000, Setup allows
Key Point you to select the file system with which to format the partition. As with
Tell students that in most
situations, they should
Windows NT 4.0, Windows 2000 supports the NTFS file system and the file
format the hard disk with allocation table (FAT) file system. New to Windows 2000 is support for the
NTFS. The only reason to FAT32 file system.
use FAT or FAT32 is for a
dual boot configuration. NTFS
Microsoft does not
recommend having a dual Use NTFS for partitions that require:
boot configuration on a
 File-level and folder-level security. NTFS allows you to control access to
server.
files and folders.
 Disk compression. NTFS compresses files to create more storage space.
 Disk quotas. NTFS allows you to control disk usage on a per-user basis.
 File encryption. NTFS allows you to transparently encrypt file data.

The new version of NTFS in Windows 2000 supports remote storage, dynamic
volumes, and the mounting of volumes to folders. Windows 2000 and
Windows NT are the only operating systems that can access data on a local hard
disk that is formatted with NTFS.

FAT and FAT32


Normally, you would not format the partition where the system files are with
FAT or FAT32 unless you require a dual boot configuration with
Windows 2000 and another operating system. FAT and FAT32 do not offer the
security features that NTFS provides. If you require the features of NTFS,
particularly file-level security, format the partition with NTFS.

Note If you are using FAT or FAT32 partitions, the Setup program
automatically formats partitions larger than 2 GB as FAT32.
14 Module 1: Installing Microsoft Windows 2000

Selecting a Licensing Mode


Slide Objective Per Seat Licensing Per Server Licensing
To illustrate Windows 2000
Server licensing modes.
Lead-in
Selecting a licensing mode CAL CAL
for your environment is
required during Setup.

CAL CAL

Each
Each Client
Client Requires
Requires aa CAL
CAL Each
Each Connection
Connection Requires
Requires aa CAL
CAL

The licensing modes in Windows 2000 are the same as in Windows NT 4.0;
Key Points you can select either the Per Seat or Per Server licensing mode. The licenses
The Per Seat licensing
mode is typically more cost-
you will need are:
effective when client  One Windows 2000 Server license for each server,
computers will access more
than one computer running  One Windows 2000 Professional license for each workstation, and
Windows 2000 Server.
 One Client Access License for each authenticated connection to the server.
You can only convert from
Per Server to Per Seat. The If your company uses Microsoft BackOffice® products, you must also have
reverse (Per Seat to Per licenses for these products. BackOffice products that use Windows 2000 for
Server) is not allowed. authentication will also require a Windows 2000 Client Access License.
Client Access Licenses are not required for anonymous access to Web services.
Authenticated access to Web services can be licensed for unlimited Internet
users with an Internet Connector License.

Note For more information regarding server licensing, see the Microsoft Web
site at http://www.microsoft.com

Licensing Windows 2000 Professional is still accomplished by entering the


product ID found on the packaging materials.
Module 1: Installing Microsoft Windows 2000 15

Determining Domain or Workgroup Membership


Slide Objective
To illustrate joining a
workgroup or a domain.
Lead-in Domain
Domain Workgroup
Workgroup
During installation, you will nwtraders.msft
have to decide whether the
computer is joining a
workgroup or a domain. If
you are joining a
Windows 2000 domain tree,
you have to determine the Joining a Domain Requires: Joining a Workgroup Requires
exact name of the domain Only:
you will join.  A domain name
 A new or existing workgroup
 A computer account name
 An available domain controller
and a DNS server

During installation, you must choose the type of network security group that
Key Points you want the computer to join: a domain or a workgroup.
To join a domain during
installation, at least one
domain controller and one Joining a Domain
server running DNS Server During installation, you can join an existing domain as a member server.
must be available and online
Joining a domain during installation requires the following:
during installation.
 A domain name. Ask the domain administrator for the Domain Name
You can also join a domain System (DNS) name for the domain that you want to join. An example of a
after you install
valid DNS domain name is nwtraders.msft.
Windows 2000.
 A computer account. Before a computer can join a domain, a computer
account must exist in the domain. You can ask a domain administrator to
create the computer account before installation; or, if you have
administrative privileges for the domain, you can create the computer
account during installation. If you create the computer account during
installation, Setup prompts you for the name and password of a user account
with authority to add domain computer accounts.
 An available domain controller and a server running the DNS Server
service. At least one domain controller and one DNS server in the domain
that you are joining must be online when you install a computer in the
domain.

Joining a Workgroup
As with Windows NT 4.0, you will only join a workgroup if you are in a small
network without a domain or if you are preparing to join a domain later on. The
workgroup name that you assign can be the name of an existing workgroup or
the name of a new workgroup that you create during installation.

Note You can join a domain or workgroup or change your membership after
installation, but you must choose one at the time of installation.
16 Module 1: Installing Microsoft Windows 2000

Completing a Preinstallation Checklist


Slide Objective Use
UseSupported
SupportedHardware
Hardware
To list the tasks to complete
before you install
Windows 2000. Verify
VerifyThat
That Hardware
HardwareMeets
MeetsMinimum
Minimum Requirements
Requirements
Lead-in
Complete this checklist of Verify
Verify 22 GB
GB or
or More
More of
of Available
Available Disk
DiskSpace
Space
preinstallation tasks to help
ensure a successful Select
Select File
FileSystem
System for
for the
theWindows
Windows2000
2000Partition
Partition
installation.
Select
Select Licensing
Licensing Mode
Mode

Determine
Determine Domain
Domain or
or Workgroup
WorkgroupName
Name

Create
CreateDomain
DomainComputer
Computer Account
Account in
in the
the Domain
Domain

Create
CreatePassword
Password for
for the
theAdministrator
Administrator Account
Account

Before you install Windows 2000, complete the following preinstallation tasks:
 Verify that all of your hardware is listed on the HCL.
 Verify that your components meet the minimum hardware requirements.
 Verify that the hard disk on which you will install Windows 2000 has a
capacity of at least 2 GB and has a minimum of 1 GB of available disk
space.
 Select the file system for the partition on which you will install
Windows 2000. Unless you need a dual boot configuration, format this
partition with NTFS.
 Determine whether to use the Per Server or Per Seat licensing mode. If you
select the Per Server licensing mode, note the number of Client Access
Licenses that were purchased for the server.
 Determine the name of the domain or workgroup that you will join or
create. If you will be joining a domain, the name will be in the DNS format:
server.domain. If you will be joining a workgroup, the name will be in the
15-character network basic input/output system (NetBIOS) naming
convention: server_name.
 Create a computer account in the domain that you are joining, using the
name of the computer you are installing. Although a domain administrator
can do this before installation, you can also create a computer account
during the installation if you have administrative privileges in the domain.
 Decide on a password for the Administrator account for the local computer.
Module 1: Installing Microsoft Windows 2000 17

Installing Windows 2000 from a Compact Disc


Slide Objective
To provide an overview of  Running the Setup Program
the installation process.
 Running the Setup Wizard
Lead-in
Installing Windows 2000 is a  Installing Networking Windows 2000 Setup
Welcome to the Windows 2000
X

four-step process that Setup Wizard


combines the Setup  Completing the This wizard installs Windows 2000 Server on

program, wizards, and Installation your computer. The wizard needs to gather
some information about you and your
computer to setup Windows 2000 properly.
informational screens. Windows 2000 Server Setup
Click Next to continue with Setup.

Welcome to Setup

This portion of the Setup program prepares Microsoft (R)


Windows 2000 (TM) to run on your computer.
< Back Next > Cancel

- To set up Windows 2000 now, press ENTER.


- To quit Setup without installing Windows 2000, press F3.

ENTER
ENTER == Continue
Continue F3
F3 == Quit
Quit

Installation of Windows 2000 from a compact disc involves starting the


computer from a compact disc or floppy disks and proceeding through several
wizards. Although the setup process has not changed significantly from
Windows NT 4.0, experience with the installation process and the new
Windows 2000 Setup wizard will help you install Windows 2000 more
efficiently.

Running the Setup Program


The text-mode portion of a Windows 2000 installation is not significantly
different from the text-mode portion of a Windows NT 4.0 installation.
Completing an installation involves the following steps:
1. Start Winnt.exe.
A minimal version of Windows 2000 is copied into memory, and then the
text-mode portion of Setup starts.

Note Press F6 at this point to load third-party small computer system


interface (SCSI) or redundant array of independent disks (RAID) drivers.

2. Select the partition on which to install Windows 2000.


3. Select a file system for the new partition. You can also choose to format the
new partition.
Setup copies files to the hard disk and saves configuration information.
Setup then restarts the computer and starts the Setup wizard. As in
Windows NT 4.0, the default location for installation of the Windows 2000
operating system files is the C:\Winnt folder.
18 Module 1: Installing Microsoft Windows 2000

Running the Windows 2000 Setup Wizard


After installing the Windows 2000 security features and configuring devices,
the Setup wizard prompts you to provide the following information:
1. Regional settings.
2. Name and organization.
3. Licensing mode.
4. Computer name and password for Administrator account.
5. Optional Windows 2000 components you would like to install. The
Key Points following table describes the options available from the wizard.
Emphasize the new
components available Option Description
during installation, such as
RIS and Terminal Services. Accessories and Includes accessories such as Word Pad, the Accessibility
Utilities wizard, games, and multimedia.
Certificate Services Allows you to create and request X.509 digital
certificates for authentication. Certificates provide a
verifiable means of identifying users on non-secure
networks, such as the Internet.
Cluster Service Enables two or more servers to work together to keep
server-based applications highly available, regardless of
individual component features. This service is available
only in Windows 2000 Advanced Server and Windows
2000 Datacenter.
Indexing Service Enables dynamic full-text searches of data that is stored
on the computer or network.
Internet Information Includes File Transfer Protocol (FTP) and Web servers,
Services (IIS) the administrative interface for IIS, and documentation.
Management and Includes tools for monitoring and improving network
Monitoring Tools performance.
Message Queuing Supports applications that send messages to queues.
Services Queues act like caches, controlling the flow of data to
destinations, and ensuring that messages reach their
destinations. Message queuing also allows applications
to communicate across heterogeneous networks and with
computers that may be temporarily offline.
Networking Services Includes the Dynamic Host Configuration Protocol
(DHCP) Server service, DNS, TCP/IP, print server, file
and print services, and other networking components.
Other Network File Enables sharing of files and printers on this computer
and Print Services with Macintosh and Unix-based computers.
Remote Installation Enables remote installation of Windows 2000
Services Professional over a network connection.
Remote Storage Allows the user to use tape libraries as extensions of
NTFS volumes, automatically moving data to and from
tape media.
Module 1: Installing Microsoft Windows 2000 19

(continued)
Option Description

Script Debugger Allows client- and server-side debugging of Microsoft


ActiveX® script engines, such as a script written in
Microsoft Visual Basic®, Scripting Edition (VBScript),
or Microsoft JScript®.
Terminal Services Enables Windows 95, Windows 98, Windows NT
Workstation, Windows 2000 Professional, and
Windows-based terminals to access a virtual
Windows 2000 Server desktop session and Windows-
based applications.
Windows Media Enables you to stream multimedia content to users.
Services

After selecting optional components, the Setup wizard prompts you to adjust
the date and time. It is critical for the replication of Windows 2000 databases
that you configure the system date and time correctly.

Installing Windows 2000 Networking Components


After gathering information about your computer, the Setup wizard guides you
through the installation of the Windows 2000 networking components. This
segment of the setup process begins when Setup detects your network adapter
cards. After configuring network adapters, it locates a server running the DHCP
Server service on the network. To continue with the wizard, you complete the
following steps:
1. Choose to install networking components with typical or customized
settings. The typical installation includes the following options:
• Client for Microsoft Networks.
• File and Printer Sharing for Microsoft Networks.
• TCP/IP.
2. Join a workgroup or domain.
Setup configures the Windows 2000 components that you have selected.

Completing the Installation


After installing the networking components, the Setup program completes the
following tasks:
1. Copies any remaining files, such as accessories and bitmaps.
2. Applies the configuration settings that you specified earlier.
3. Saves your configuration settings to the local hard disk.
4. Removes temporary files and restarts the computer.

Note This step completes the installation of Windows 2000 from a compact
disc as a stand-alone or member server. Creation of domain controllers will
be discussed in module 3, “Installing Active Directory,” in course 1560B,
Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft
Windows 2000.
20 Module 1: Installing Microsoft Windows 2000

Lab A: Installing Microsoft Windows 2000 Advanced


Server (Simulation)
Slide Objective
To introduce the lab.
Lead-in
In this lab, you will install
Windows 2000 from a
compact disc.

Objectives
After completing this simulation, you will be able to install Microsoft
Windows 2000 Advanced Server from a compact disc.

Lab Setup
This lab is an interactive exercise. To complete this lab, you need the following:
 A computer running Microsoft Windows 2000, Microsoft Windows NT
version 4.0, Microsoft Windows 98, or Microsoft Windows 95.
 A minimum display resolution of 800 x 600 with 256 colors.

 To start the simulation


1. Insert the Student Materials compact disc into your CD-ROM drive.
2. At the root of the compact disc, double-click Default.htm.
3. On the Student Materials Web page, click Labs.
4. Click Installing Windows 2000.
5. Read the introduction information, and then click the link to start the
simulation.

Estimated time to complete this simulation: 45 minutes


Module 1: Installing Microsoft Windows 2000 21

 Installing Windows 2000 over a Network


Slide Objective
To list topics that are
relevant to performing a
network-based installation.  Examining a Network Installation
Lead-in  Modifying Winnt.exe with Switches
You can install
Windows 2000 over a  Modifying Winnt32.exe with Switches
network connection.
Preparation and knowledge
of the Winnt.exe switches
simplifies this process.

When you install Windows 2000 on multiple computers, it is more efficient to


perform the installations over a network connection. These installations may be
performed on computers with identical or varied configurations. Knowing the
additional setup requirements and customizations that are available for network
installations will assist you in this installation process.
As with Windows NT 4.0, installation of Windows 2000 over a network
involves running the Setup program from a shared folder. The Setup program
copies the required files from the shared folder to the client computer and then
starts the installation process. You can control this installation process by using
setup options, which are enabled by using command-line switches.
22 Module 1: Installing Microsoft Windows 2000

Examining a Network Installation


Slide Objective
To list the requirements and Start
Startthe
theLocal
LocalComputer
Computer
steps for installing
Windows 2000 over a
network. Connect
Connectto
tothe
theDistribution
DistributionServer
Server
Local
Local Computer
Computer
Lead-in Run
When you install Run Winnt.exe
Winnt.exe
Windows 2000 over a
network, the installation files Setup
SetupRestarts
Restartsand
and Begins
BeginsInstallation
Installation
are copied to a temporary
file on the local computer.

Installation
Installation
Files
Files

Distribution
Distribution Server
Server

Network installations operate in much the same way that they did in
Delivery Tip Windows NT 4.0. There are still three requirements for starting a network
The slide for this topic
includes animation. Click the
installation:
slide or press the  A distribution server that contains the installation files from the I386 folder
SPACEBAR to advance the
on the Windows 2000 compact disc.
animation.
 A 2–GB partition on the local computer.

Note Installation partitions can now be either FAT or NTFS partitions. In


Windows NT 4.0, network installations required a FAT partition.

 Network client software that allows the local computer to connect to the
distribution server.

The steps for network installation are also nearly the same:
1. Use network client software to start the local computer.
2. Connect to the distribution server.
3. Run Winnt.exe to start the Setup program.
Winnt.exe creates the $Win_nt$.~ls temporary folder and then copies the
Windows 2000 installation files to the temporary folder. Setup does not
create the Setup floppy disks as it did in Windows NT 4.0.
4. Setup restarts the local computer and begins installing Windows 2000.
Module 1: Installing Microsoft Windows 2000 23

Modifying Winnt.exe with Switches


Slide Objective
To describe the switches Use This Switch To
To
that you use with Winnt.exe
to control the setup process. /a/a Enable
Enableaccessibility
accessibility options
options
Lead-in /e:command
/e: command Execute
Executeaacommand
command before
beforethe
thefinal
final phase
phase ofofSetup
Setup
You can change the server-
based installation process /i:inf_file
/i: inf_file Specify
Specify the
thefile
filename
name ofofthe
thesetup
setupinformation
informationfile
file
by using the Winnt.exe
switches. /r:folder
/r: folder Create
Create additional
additional folder
folder

/rx:folder
/rx: folder Create
Create additional
additional folder
folder(removed
(removed after
afterSetup)
Setup)

/s:source_path
/s: source_path Specify
Specify the
thelocation
locationofofWindows
Windows 2000
2000installation
installationfiles
files

/t:temp_drive
/t: temp_drive Specify
Specify aa drive
drivefor
for the
thetemporary
temporary setup
setupfiles
files

/u:answer_file
/u: answer_file Perform
Perform unattended
unattendedinstallation
installation with
withan
ananswer
answerfile
file

You can modify a server-based installation by changing how Winnt.exe runs


the Setup program. The following table describes the switches that you can use
with Winnt.exe to control Setup.
Switch Description

/a Enables accessibility options.


/e[:command] Executes a command before the final phase of Setup.
/i[:inf_file] Specifies the file name (no path) of the setup information file.
The default is Dosnet.inf.
/r[:folder] Creates an additional folder within the systemroot folder (the folder
that contains the Windows 2000 system files).
For example, if your source folder contains a folder called
My_drivers, type /r:My_drivers to copy the My_drivers folder to
your systemroot folder. You can use the /r switch to create as many
additional folders as you like.
/rx[:folder] Creates an additional folder within the systemroot folder. Setup
deletes files created with /rx after installation completes.
/s[:source_path] Specifies the location of the Windows 2000 installation files. The
source path must be a full path in one of the following formats:
x:\[path] or \\server\shared_folder[\path]
The default is the current folder.
/t[:temp_drive] Specifies a drive for the temporary setup files. If you do not specify
a drive, Setup uses the partition with the most available space.
/u[:answer_file] Performs an unattended installation by using an optional answer file.
Unattended installations also require use of the /s switch.

Note Winnt.exe no longer includes switches for creating Setup disks. To create
the Setup disks, run the Makeboot.exe program from the Bootdisk folder on the
Windows 2000 compact disc. Use the makeboot a: command.
24 Module 1: Installing Microsoft Windows 2000

Modifying Winnt32.exe with Switches


Slide Objective Use This Switch To
To
To describe the switches
that you use with /copydir:folder
/copydir: folder Create
Create additional
additional folder
folder(or
(or use /copysource))
use/copysource
Winnt32.exe to control the
setup process. /cmd:command
/cmd: command Execute
Executeaacommand
command before
beforethe
thefinal
final phase
phase ofofSetup
Setup
Lead-in /cmdcons
/cmdcons Installs
Installs files
files for
forthe
therepair
repairand
andrecovery
recovery console
console
You can change the server-
based upgrade process by /debug level
/debug level::file
file Create
Create aadebug
debuglog
logatat aagiven
givenlevel
level
using Winnt32.exe switches.
/s:source_path
/s: source_path Specify
Specify the
thelocation
locationofofWindows
Windows 2000
2000installation
installationfiles
files

/syspart:drive
/syspart: drive Copy
Copy setup
setupfiles
filestoto aadrive
drivethat
thatyou
you can
canmove
move

/tempdrive:drive
/tempdrive: drive Specify
Specify aa drive
drivefor
for the
thetemporary
temporary setup
setupfiles
files

/unattendnum
/unattend num::file
file Perform
Perform unattended
unattendedinstallation
installation with
withoptional
optional answer
answer file
file

/udf:id,udf_file
/udf: id,udf_file Install
Install by
by using
usingaa Uniqueness
Uniqueness Database
DatabaseFile
File

The Winnt32.exe program is used to perform upgrades to existing installations


of Windows NT or Windows 2000. You can modify an upgrade by changing
how Winnt32.exe runs the Setup program. The following table describes the
switches that you can use with Winnt32.exe to control Setup.
Switch Description

/copydir: Creates an additional folder within the systemroot folder (the folder
folder_name that contains the Windows 2000 system files).
For example, if your source folder contains a folder called
My_drivers, type /copydir:My_drivers to copy the My_drivers
folder to your systemroot folder. You can use the /copydir switch to
create as many additional folders as you like.
/copysource: Creates an additional folder within the systemroot folder. Setup
folder_name deletes files created with /copysource after installation completes.
/cmd: Executes a command before the final phase of Setup.
command_line
/cmdcons Installs additional files to the hard disk that are necessary to load a
command-line interface for repair and recovery purposes.
/debug[level] Creates a debug log at the specified level.
[:file_name] By default, it creates C:\Winnt32.log at level 2 (the warning level).
/s:source_path Specifies the location of the Windows 2000 installation files. To
simultaneously copy files from multiple paths, use a separate /s
switch for each source path.
/syspart: Copies Setup startup files to a hard disk and marks the partition as
drive_letter active. You can then install the hard disk in another computer.
When you start that computer, Setup starts at the next phase.
Use of /syspart requires use of the /tempdrive switch.
Module 1: Installing Microsoft Windows 2000 25

(continued)
Switch Description

/tempdrive: Places temporary files on the specified drive and installs


drive_letter Windows 2000 on that drive.
/unattend Performs an unattended installation. The answer file provides your
[number] custom specifications to Setup. If you do not specify an answer file,
[:answer_file] all user settings are taken from the previous installation.
During an upgrade, you can specify the number of seconds between
the time that Setup finishes copying the files and when it restarts.
/udf:id Indicates an identifier (id) that Setup uses to specify how a
[,udf_file] Uniqueness Database File (UDF) modifies an answer file. The .udf
file overrides values in the answer file, and the identifier determines
which values in the .udf file are used. For example,
/udf:Remote_user,Our_company.udf overrides settings that are
specified for the Remote_user identifier in the Our_company.udf
file. If you do not specify a .udf file, Setup prompts the user to insert
a disk that contains the $Unique$.udf file.
26 Module 1: Installing Microsoft Windows 2000

Identifying Solutions to Windows 2000 Setup Problems


Slide Objective Err or Media
To list common installation Media Errors
Errors
issues.
Lead-in Err or Non-Supported
Non-Supported CD-ROM
CD-ROM Drive
Drive
Sometimes a problem may
arise during installation.
Knowing the solutions to the
Err or Insufficient
Insufficient Disk
Disk Space
Space
most common issues will
help you solve the majority
of installation issues.
Err or Failure
Failure of
of Dependency
Dependency Service
Service to
to Start
Start

Err or Inability
Inability to
to Connect
Connect to
to the
the Domain
Domain Controller
Controller

Err or Failure
Failure of
of Windows
Windows 2000
2000 to
to Install
Install or
or Start
Start

The following table lists common setup issues and provides solutions.
Problem Solution

Media errors Use a different compact disc. To request a replacement


compact disc, contact Microsoft or your vendor.
Non-supported Replace the CD-ROM drive with one that is supported.
CD-ROM drive Try another method of installing Windows 2000, such as
installing over the network.
Insufficient disk Use the Setup program to create a partition that uses existing
space available space on the hard disk. You can also delete and create
partitions as necessary to create a partition that is large enough
for installation.
Failure of In the Windows 2000 Setup wizard, return to the Network
dependency service Settings page and verify that you installed the correct protocol
to start and network adapter. Verify that the network adapter has the
proper configuration settings, such as transceiver type, and that
the local computer name is unique on the network.
Inability to connect to Verify that the domain name is correct.
the domain controller Verify that the server running the DNS Server service and the
domain controller are both online. If you cannot locate a
domain controller, join a workgroup and then join the domain
after installation.
Verify that the network adapter card and protocol settings are
set correctly.
If you are reinstalling Windows 2000 and using the same
computer name, delete and then recreate the computer account.
Failure of Verify that Windows 2000 is detecting all of the hardware and
Windows 2000 to that all of the hardware is on the HCL.
install or start
Module 1: Installing Microsoft Windows 2000 27

 Automating Installations by Using the Setup Manager


Wizard
Slide Objective
To identify topics relevant to
using the Setup Manager
wizard.
 Examining the Role of the Setup Manager Wizard
Lead-in  Creating a New Answer File
When you must install
Windows 2000 on  Automating a Domain Controller Installation
computers with varying
configurations, scripting
provides automation with
increased flexibility. The
improved Setup Manager
wizard makes it easy to
create the text files that are
necessary for scripted
installations.

Although computers on most networks are not identical, they still have many
similarities. It is possible to use installation scripts to specify the variations in
the hardware configurations of the computers that will receive installations.
One of the most significant improvements in Windows 2000 is the ease and
flexibility of scripting installations. The Setup Manager wizard allows you to
create a script quickly for a customized installation of Windows 2000, without
concern for cryptic text file syntax. Knowing how to use the Setup Manager
wizard enables you to perform customized installations on workstations and
servers that meet the specific hardware and network requirements of your
organization.
28 Module 1: Installing Microsoft Windows 2000

Examining the Role of the Setup Manager Wizard


Windows 2000 Setup Manager Wizard
Slide Objective
Welcome to the Windows 2000
To illustrate the interface of Setup Manager Wizard
the Setup Manager wizard Notepad
The Setup Manager wizard helps you create an answer file
and to identify its function in and a distribution folder so you can perform automatic

creating answer files.


installations of Windows 2000 on computers connected to
your network.
[Unattended]
[Unattended]

Lead-in Windows 2000 Setup Manager Wizard


To continue, click Next. [section]
[section]
New or Existing Answer File
The Setup Manager wizard An answer file tells Setup how to install and configure Windows.
keys
keys == value
value
provides a GUI for creating
and modifying answer files. Do you want to create a new answer file or modify an existing one?
Create a new answer file Answer
Answer File
File
Create an answer file that duplicates this computer’s configuration
<Back Next > Cancel
Modify an existing answer file
Enter the path and file name of the answer file:
Browse...

< Back Next> Cancel

You can create or modify an answer file by using the Setup Manager wizard.
Key Points Although it is still possible to use Unattend.txt files created with a simple text
To use the Setup Manager
wizard, install the Resource
editor, such as Notepad, using the Setup Manager wizard reduces errors in
Kit found on the syntax. The Setup Manager wizard is found on the Windows 2000 compact disc
Windows 2000 in the \Support\Tools folder in the Deploy.cab file. To run the Setup Manager
compact disc. wizard, extract both Setupmgr.exe and Setupmgx.dll.
The Setup Manager wizard provides the following benefits:
 Provides a new, easy-to-use graphical interface with which you can create
and modify answer files and UDFs.
 Makes it easy to specify computer-specific or user-specific information.
 Simplifies the inclusion of application setup scripts in the answer file.
 Creates the distribution folder that you use for the installation files.

When you start the Setup Manager wizard, you will be presented with three
Delivery Tip options:
To illustrate the available
options, run the Setup  Create a new answer file.
Manager wizard and
navigate to the New or  Create an answer file based on the configuration of the computer on which
Existing Answer File and the wizard is running.
Products to Install pages
 Modify an existing answer file.
when appropriate.
Module 1: Installing Microsoft Windows 2000 29

Creating a New Answer File


Slide Objective
To identify some of the
 Create Answer Files for:
capabilities of the Setup
Manager wizard.  Installing Windows 2000 Professional or Server
Lead-in
You can create answer files  Remote Installation Services
for a variety of purposes and
include a variety of
 Sysprep.exe
information.  Use the Setup Manager Wizard to Specify:
 Configuration for multiple network adapters
 Distribution share with customization files
 Hardware abstraction layer (HAL)

If you are creating a new answer file, you will need to choose what type of
answer file you are creating. The Setup Manager wizard can create the
following types of answer files:
 Unattend.txt for setup of Windows 2000 Professional or Windows 2000
Key Points Server
Emphasize that the Setup
Manager wizard can be  Remboot.sif for use with Remote Installation Services (RIS)
used to create answer files
for several different types of Note For more information on RIS, see module 7, “Deploying
installations. Windows 2000 Professional by Using Remote Installation Services” in
course 1560B, Updating Support Skills from Microsoft Windows NT 4.0 to
Microsoft Windows 2000.

 Sysprep.inf for use with the System Preparation Tool

The remainder of the Setup Manager wizard allows you to specify a level of
user interaction with the Setup program and to enter all of the information
required to complete Setup.
30 Module 1: Installing Microsoft Windows 2000

You can use the Setup Manager wizard to specify any of the following
information:
 Computer names
 Default or custom networking configuration for single or multiple network
adapters
 Domain membership
 Internet Explorer configuration
 Printers
 Commands to run one time only after Setup
 A distribution share with additional files for customization
 Hardware abstraction layer (HAL)
 OEM branding

Tip If you are installing Windows 2000 by booting from a CD-ROM drive,
you can create an answer file designed for this purpose. In the Setup Manager
wizard, select No, this answer file will be used to install from a CD on the
distribution folder page, and save the file as a:\Winnt.sif. The Winnt.exe
program will search for this file on the floppy disk when you boot from the
CD-ROM drive.
Module 1: Installing Microsoft Windows 2000 31

Automating a Domain Controller Installation


Slide Objective
To identify topics relevant to
automating a domain
controller installation.  Install as Member Server
Lead-in  Run “dcpromo /answer:<answer_file>” After Setup
If there are several domain
controllers in your  Specify Additional Options in the [DCInstall] Section of
organization, you may find it the Dcpromo Answer File
efficient to automate these
installations.

If there are several domain controllers in your organization, you may find it
efficient to automate these installations. In Windows NT 4.0, you could specify
whether an unattended installation was for a domain controller, but once a
computer was installed as a domain controller, you could not demote the
computer to a member server. In Windows 2000, installation and promotion to
domain controller are separate activities, allowing computers to be promoted
and demoted without reinstalling.
When you automate a domain controller installation, you automate installation
of the server as you normally would. Then you automate the promotion of the
server to a domain controller with a second answer file. To automatically
promote a server to a domain controller, specify the following command to run
after Setup completes: dcpromo /answer:<answer_file>. The answer file
specified in this command is a text file containing only the [DCInstall] section
and associated parameters.

Note For more information on the parameters and syntax of answer files, see
the Unattend.doc file, under Additional Reading on the Web page on the
Student Materials compact disc. A sample answer file, named Unattend.txt, is
also included on the Windows 2000 compact disc in the i386 folder.
32 Module 1: Installing Microsoft Windows 2000

 Automating Installations by Using Disk Duplication


Slide Objective
To list topics that are
relevant to automating
Windows 2000 installations  Examining the Disk Duplication Process
by using disk duplication.
 Using the System Preparation Tool
Lead-in
When you must install
Windows 2000 on several
identical computers, using a
disk duplication tool will
save you time and effort.

When you install Windows 2000 on several computers that have identical
hardware configurations, the most efficient installation method is to use disk
duplication. By creating a disk image of a Windows 2000 installation and
copying that image onto multiple destination computers, you save time in the
deployment of Windows 2000. This method also creates a convenient baseline
that you can copy onto a computer that is experiencing problems.
Disk imaging and duplication technologies are improved in Windows 2000.
One of the tools that you will use for disk duplication is the improved System
Preparation Tool (Sysprep.exe) that is available with Windows 2000. Knowing
how to use the System Preparation Tool can help technical support
professionals to prepare master disk images for efficient mass installations.
Module 1: Installing Microsoft Windows 2000 33

Examining the Disk Duplication Process


Slide Objective
To illustrate the disk Sysprep.exe
Sysprep.exe
duplication process.
Lead-in Sysprep.inf
Sysprep.inf
To install Windows 2000 by
using disk duplication, Test
Test Computer
Computer
configure a test computer
and duplicate an image of
the disk through a server. Destination Image
Image Copier
Copier
Destination
Computers
Computers

Distribution
Distribution Server
Server

It is important to understand the sequence of the steps involved in disk


Delivery Tip duplication, or disk imaging. The disk duplication process consists of the
The slide for this topic
includes animation. Click the
following steps:
slide or press the 1. Install and configure Windows 2000 on a test computer.
SPACEBAR to advance the
animation. 2. Install and configure applications on the test computer.
3. Run Sysprep.exe on the test computer.
You can also run the Setup Manager wizard to create a Sysprep.inf file.
Delivery Tip
Start the Setup Manager Sysprep.inf provides answers such as the computer name to a Mini-Setup
wizard again to point out the program that runs on the destination computers. You can also use this file to
Sysprep Install option. specify customized drivers. The Setup Manager wizard creates a Sysprep
folder at the root of the drive image and places Sysprep.inf in this folder.
The Mini-Setup program checks for Sysprep.inf in the Sysprep folder at the
root of the drive in which Windows 2000 is being installed.
4. Restart the test computer, and run a third-party disk image copying tool to
create a master disk image.
5. Save the new disk image on a shared folder or compact disc.
6. Copy this image to the multiple destination computers.

Users can then start their destination computers. The Mini-Setup program will
prompt the user for computer-specific variables, such as the administrator
password for the computer and the computer name. If a Sysprep.inf file was
provided, the Mini-Setup program will be bypassed, and the system will load
Windows 2000 without user intervention.

Important When you use disk duplication, the mass storage controllers and
HALs for the test computer and all of the destination computers must be
identical. The size of the hard disks in the destination computers must also be
equal to or greater those in the source computer.
34 Module 1: Installing Microsoft Windows 2000

Using the System Preparation Tool


Slide Objective
To explain the use of the
various switches that are
available with Sysprep.exe. Use This Switch To
To
Lead-in
A familiarity with the -quiet
-quiet Run
Runwith
with no
no user
userinteraction
interaction
features of Sysprep.exe, the
Force
ForceSetup
Setuptoto detect
detectPlug
Plug and
andPlay
Play
program for preparing a disk -pnp
-pnp devices
devices on
onthe
the destination
destinationcomputers
computers
for duplication, will help you
use this utility effectively. Restart
-reboot
-reboot Restartthe
thetest
testcomputer
computer
Prevent
PreventSID
SID generation
generation on
onthe
the destination
destination
-nosidgen
-nosidgen computers
computers

The System Preparation Tool (Sysprep.exe) in Windows 2000 prepares the


master computer’s hard disk to be duplicated. After you run Sysprep.exe on the
master computer, you can use a third-party tool to capture the image and copy it
to the destination computers. When the user restarts the destination computer,
the Mini-Setup program appears but requires only the computer-specific
information to complete. As mentioned earlier, you can also automate the
completion of the program further by creating a Sysprep.inf file.
One of the primary functions of the System Preparation Tool is to delete
security identifiers (SIDs) and all other user-specific or computer-specific
information. New SIDs are generated when the destination computers are
restarted after the disk image is loaded.
The following table describes the switches that you can use to customize
Delivery Tip operation of Sysprep.exe.
Describe scenarios in which
these switches would be Switch Description
used.
-quiet Runs with no user interaction. This is useful if you are
automating Sysprep by adding it to the [GuiRunOnce]
section of Unattend.txt.
-pnp Forces Setup to detect Plug and Play devices on the
destination computers. Use this switch if the hardware
for the destination computers is similar, but not
identical.
-reboot Restarts the test computer instead of shutting down.
-nosidgen Does not regenerate SIDs on the destination computers.
This is useful if you do not intend to clone the computer
on which you are running Sysprep or if you are
preinstalling domain controllers.
Module 1: Installing Microsoft Windows 2000 35

Review
Slide Objective
To reinforce module
objectives by reviewing key  The Windows 2000 Platform
points.
 Preparing for Installation
Lead-in
The review questions cover  Installing Windows 2000 from a Compact Disc
some of the key concepts
taught in the module.  Installing Windows 2000 over a Network
 Identifying Solutions to Windows 2000 Setup Problems
 Automating Installations by Using Setup Manager
 Automating Installations by Using Disk Duplication

1. Your small organization’s network consists of only five computers, with one
computer running Windows 2000 Server and the remainder running
Windows 2000 Professional. The data used in your company requires a high
degree of security. What decisions should you make regarding file system,
licensing mode, and domain or workgroup membership?
This small network may find a workgroup more efficient than a domain
for administration and should start with Per Server licensing until they
need more than one server. Their security needs require NTFS.

2. Your company has decided to install Windows 2000 Professional on all of


the new computers that are purchased for desktop users. What should you
do before you purchase new computers to ensure that Windows 2000
Professional can be installed and run efficiently?
Verify that the hardware components meet the minimum requirements
for Windows 2000 Professional. Also, verify that all of the hardware
components that are installed in the new computers are on the
Windows 2000 Professional HCL. If a component is not listed, contact
the manufacturer to verify that a Windows 2000 Professional driver is
available.
36 Module 1: Installing Microsoft Windows 2000

3. You are attempting to install Windows 2000 Professional from a compact


disc. However, you have discovered that your computer does not support
booting from the CD-ROM drive. How can you install Windows 2000
Professional?
Start the computer by using the Setup disks. When prompted, insert the
Windows 2000 Professional compact disc, and then continue Setup. You
may also install over the network.

4. You are installing Windows 2000 Server on a computer that will be a


member server in an existing Windows 2000 domain. You want to add the
computer to the domain during installation. Before you run the Setup
program, what information do you need and which computers must be
available on the network?
You need the DNS domain name of the domain that you are joining.
You must also make sure that a computer account for the member
server exists in the domain, or you must have the user name and
password of a user account in the domain that has the authority to
create computer accounts in the domain. A server running the DNS
Server service and a domain controller in the domain you are joining
must be available on the network.

5. Your department has just purchased 150 identical notebook computers.


Your manager would like to have them cloned so that the software is
identical on each computer. She wants Windows 2000 Professional
configured on each computer, and she wants this done in the least amount of
time possible. Which tools will you need to do this and what function would
each of them serve?
The Setup Manager wizard to create the sysprep.inf file, Sysprep.exe to
prepare the hard disk for duplication, and a third-party disk image
copying tool to duplicate the hard disk.

6. You are installing Windows 2000 over the network. Before you install to a
client computer, what must you do?
Locate the path to the shared installation files on the distribution
server. Create a 2–GB partition on the target computer. Create a client
disk with a network client so that you can connect from the computer,
without an operating system, to the distribution server.

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