General and specific objectives

Economic units marketers of cars produced by the shipping companies offer complementary manner to its customers and the general public anvelope iarna service automotive maintenance and repair. However, they are not considered in the economic censuses service, and according to the Association of Automobile Distributor, there are 991 national brand dealerships, identifying an average ratio of 114 automotive workshops for each distributor, as indicated in the table number. According to data of the National Environmental Information System, the National Ecology Institute, we have information on the number of vehicles in the metropolitan area of the Valley of Mexico, a figure that is estimated as a potential market of establishments offering maintenance and automotive repair. Rotation characterization data As a result of the implementation of a research strategy for organizational behavior 14 establishments engaged in the provision of maintenance and repair of automotive units, were obtained quantitative and qualitative data on the work organization, human resource training, service planning and control, measuring and improving productivity, instrumentation systems concerning pay and working conditions exist. In the Number 5 shows data on employed persons, which highlights the percentage of the male workforce with 88.16 % of the total workforce. Training program Planning and designing training programs is an essential task for workers to acquire and update their knowledge and skills, so you should develop a set of activities that should contain sufficient information on the aims, means, procedures and conditions to guide the instructor in their training sessions, this group of activities are those that make the training program. To ensure the operation of the program organization and establish suggested based on the following elements: Identification of needs An important indicator that there are training needs of workers, is the frequency of claims for services rendered. This needs to go according to the requirements of knowledge and skills of workers and even update the car's systems, materials and equipment, as well as in the application of new technology, eg bi - fuel engines from GM. A goal is what we want to get in any activity, in this case the overall goal is what we achieve in terms of acquisition of knowledge, skills or attitudes at the end of it. An example is as follows: Identify the components and operation of the ABS braking system.

The specific objectives are the goals to be achieved in each of the topics that will be taught throughout the course, for example: The participant will determine the parts of the brake system ABS.

Benefits It is worth remembering that the training and preparation of a person brings several benefits both individually, and even social work, among them consider the following: do the job with wage increases quality professional recognition better service quality life quality job opportunities art update improvement.