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Identify the peak moments of excellence you have experienced in having your workforce
needs met —times when you experienced the workforce at its most effective state. That
is, discuss the “best of what is” in your business or industry, even the small victories that
your business or industry has experienced in having a prepared workforce. Your
experience does not have to be a “Guam” experience.
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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Health
• Unified Message
• Ease of Government approval on projects, International Youth Voyage Programs
• Enforcement of tour guide certification program
• Certificate program,
• Accelerated bank teller program
• Hands on hospitality training program
• Good Service
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
• GHRA, Membership
• Partnership with related business, connecting with community
• Cooperative efforts with related businesses
• Inafa maolek training program
• Reef initiative and refosteration, Chamorro Hospitality
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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IT/Communications
o There was a need and an opportunity to satisfy the need.
o Partnership established with local IT vendors,
o Buy-in of training programs from local organizations in the private and
public sectors.
o Availability of E-rate for the schools to afford internet service support (to
the extent local match is available).
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Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
Business/Finance/Emerging Business
• Public School System
o Certified Teachers in All Areas
o Trained and Skilled Office Personnel
o Facility Manager
o Principals Trained in Overall Management
• Land Management
o Trained land agents
o Record abstractors
• Film
o Production Assistants
o Set designers
o Assistant Cameramen/Directors/Producers
o Electricians
o Carpenters
o Truck Drivers
o Caterers
o General Laborers
• Social Work
o More Social Workers
• Human Resources
o Personnel specialists
• Insurance
o Technical Clerks
o Office Managers
o Technical Insurance People
o Underwriter Services
o Professional Services (CPA’s, Lawyers, Actuaries)
• Finance
o Bankers
o Bank Tellers
o Loan Officers
o Loan Servicing Agents
o Trust Managers
o Other Asset Managers
• Fisheries/Agriculture
o Farm Forecasters
o Insurance Specialists
o Marketing Specialists
o 4-H Cooperative Extension Agents
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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Education
o More certified personnel
o More collaboration with service providers (Physical therapist, speech
therapists) Think of the child as a whole.
o More SPED teachers, Allied Health Professionals, Librarians, Research
Scientists, Technology Professionals, Nurses, Accountants, Clerical Staff,
MIS People
o Safety Officers
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Health
o Faculty
o Nurses: RN, APRN, LPN, OT, PT, LSPT, etc.
o MD, dentist
o Pharmacist
o Social Workers
o All Allied health
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Industrial Trades
See end of document *** Different Question
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IT/Communications
o Upgrade/replacement of GovGuam MIS (Oracle) to enable effective inter-
departmental support and exchange of information.
o Posns needed: Sys Administrator, Data Analyst, Network Comm Engr,
Structured Cabling Tech., Data Base Maintenance.
o Computer Equip Tech for organizational level repairs,
o Certification programs (Vendor neutral and Vendor specific) for IT Techs
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Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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IT/Communications
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Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
o Salary
o Processing time for recruitment
o Work place environment
o Civil service commission
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Industrial Trades
See end of document *** Different Question
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IT/Communications
o Salaries,
o Gov’t civil service job descriptions are outdated
o Inadequate funding for hardware , software, and support services,
o Procurement system not responsive to needs,
o Procurement Regulations, esp. with respect to pricing, needs to be re-
visited,
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
o Needs assessments
o Strategic plan
o External Consulting
o Census Data
o Labor Demographics
o Student Desires
o Employers & Student Survey
o Student competency Results
o Job Placement Results
o Individualistic Student Tracking Data
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Health
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
IT/Communications
o Development of formal testing for licensure to provide Structured Cabling
services or similar services; this will provide listing of eligible service
providers,
o Data re. Skill requirements needed in the job market to enable education
institutions to gear their training; annual updates desireable.
o Current Jobs Bank data base accessible to the general public.
o Mandatory digitizing of info developed by respective Gov’t agencies and
made available on a website.
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Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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Health
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IT/Communications
o List of certified/accredited IT Service providers
o Provide annual reporting of skill needs to support budget formulation
activities,
o Web enabled data base of Gov’t generated information,
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Tourism
No written response
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
Envision what a workforce might be in your in your business or industry. That is, what
are the achievable dreams that you have for your business or industry that can be built on
the past or current accomplishments?
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Health
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IT/Communications
•
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
Create a strategy to carry out the dreams that your group has identified in the earlier
phase. What can be done to build on the current qualities of the workforce, and what
aspects of the workforce need to be strengthened in order to achieve your group’s vision
and hope for the future?
• Your strategy:
Business/Finance/Emerging Business
o Stop using H-2 program
o Invest in the local people
o Ongoing training
o Conduct regular HR needs assessments
o Salary surveys
o Enact laws that ensure employees are fairly and adequately
compensated
o Enforce/update existing mandates and regulations
o Establishing awareness programs
o Grant writers
o Management training
o Identify and revisit priorities (funding, personnel)
o Succession planning
Mentoring
Professional development
Whoever was responsible for respective area should
conduct the training
Cross-training
Planning future goals (5-year, 10-year outlook) and
developing the workforce accordingly
Assist employees with career development by promoting
self-assessment – allow employees to identify areas that
they would like to potentially work in
o Partnerships
Establish advisory council – industry leaders can provide
ideas/needs to instructors
o Infrastructure/Lack of Certified Teachers
Involve the parents by calling a meeting
Teacher-parent partnerships
Involve the community (identify funding sources)
Private sector sponsorship
Provide incentives to teachers who further their education
o Management Training
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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IT/Communications
•
o Institutional acknowledgement of emerging IT environment,
o Develop curriculum at primary, thru post secondary levels to prepare
students for IT world and careers,
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
Doing Phase: Identify the specific steps your group would like to take to put your
dreams into action. That is, what innovations or experimentations will your group
undertake to reach your shared vision or dreams? (30 minutes)
NONE
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Education
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Health
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
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IT/Communications
•
o Develop community Outreach programs to develop awareness of
emerging IT environment, including electronic information portals,
o Identify available local resources in the private and public sectors that may
be available to support training,
o Develop public-private partnerships to support the training,
o Conduct regular periodic assessments of efforts to ensure adherence to
plans,
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
o Identify resources needed, but not locally available; find sources to meet
these needs,
o Develop on-line training resources to further develop IT understandings
and skills.
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Tourism
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INDUSTRIAL TRADES
7. Who should take the lead role in developing a Workforce Development plan
for our industry?
o Industry stake holder’s, Workforce Investment Board
10. Will the plan contemplated require legislative action prior to full
implementation?
o Possible changes to Manpower Development Fund law
o Privatize MDF
o Charter Schools to run MDF
o Tax incentives to employers that offer Apprenticeship program
11. Where does the money for Workforce Development come from: Federal
Government, Local Government? End users of the services being provided?
Private sector employers? Trainees? Combination of all the foregoing?
o Military tuition assistance program
o Foundations, Non-Profit faith base organization
o All the above
Envision what a workforce might be in your in your business or industry. That is, what
are the achievable dreams that you have for your business or industry that can be built on
the past or current accomplishments?
1. Setting aside various constraints, define as many models as possible of what the
Workforce Development Plan for our industry should look like.
o Continuity from Middle school transition to High School To post
secondary to apprenticeship. Transferability to employer’s.
o Multi skill workforce at journeyman level
o School to work program (Federally funded)
o GED requirement, academic curricula
Create a strategy to carry out the dreams that your group has identified in the earlier
phase. What can be done to build on the current qualities of the workforce, and what
aspects of the workforce need to be strengthened in order to achieve your group’s vision
and hope for the future?
1. Produce a strategy for designing the selected Workforce Development Plan. Who are
the players?
o GCC, GCA, Department of Labor and WIA
o GHRA, GCOC, Guam Employers Council
o Employers, Employees
2. Define existing intellectual, human and physical resources to be brought into use.
Define new or outside resources to be engaged.
o NCCER
o Contren Learning Series (WOL)
o Military and Spouses
Guam Workforce & Economic Development Summit 10/12/04
Guam Marriott Resort
4. Develop a budget for the first five years. Devise a phase–in plan that allows the
organization to mature over time.
o $1500 per student @300 per year ($450,000 annually)
5. Determine which funding sources are available and when. Where does the money for
startup and phase-in come from?
o MDF
o Federal- DOL
o Local Tax Incentives program
o Employers
o Employees
o Immigration Issues
o Lack of follow thru
o Negative image of construction trade
o Lack of funding support
o Lack of Instructors
o Lack of participation from employers and employees
o Wage inequities