group model Transmission 2010-11MY Soul (AM) w/2.

0L NUMBER DATE 033 October 2010

Technical Service Bulletin

Kia Motors Logo 4/C - Medium

SUBJECT:

SOUL TCM UPGRADE TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION

This bulletin provides the procedure to upgrade the Transmission Control Module (TCM) on some 2010~2011MY Soul (AM) 2.0L vehicles produced prior to August 31, 2010 which may experience hesitation and shift delay. To improve this condition follow the procedure outlined in this TSB.

Global Diagnostic System (GDS)

For vehicles not on the affected VIN list, but with a customer concern; perform the procedure outlined in this bulletin and submit a warranty claim per customer concern (Standard TSB) claim information on pg. 5.

A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer request to perform this repair outside the warranty period will require DPSM approval. Repair status for a VIN is provided on WebDCS (Service>Warranty Coverage> Warranty Coverage Inquiry>Campaign Information). Not Completed Recall/Service Action reports are available on WebDCS (Consumer Affairs>Not Completed Recall Recall VIN>Select Report). The issue number is SA056. File Under: Transmission Circulate To: X General Manager X Service Manager X Parts Manager

NOTICE

X Service Advisor(s) X Technician(s)

X Body Shop Manager X Fleet Repair

Page 2 of 5 subject:

SOUL TCM UPGRADE TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION
UPGRADE EVENT NAME 143.AM 2.0 TCM HESITATION/DELAY IMPROVEMENT

NOTICE

A fully charged battery is necessary before ECU upgrade can take place. DO NOT connect a battery charger to the vehicle during ECU upgrade. Make sure the blower motor is OFF during ECU upgrade. All ECU upgrades must be done with the ignition key in the ON position. Be careful not to disconnect any cables connected to the vehicle or GDS during the ECU upgrade procedure. DO NOT start the engine during ECU upgrade. DO NOT turn the ignition key OFF or interrupt the power supply during ECU upgrade. When the ECU upgrade is completed, turn the ignition key OFF and wait 20 seconds before starting the engine. ONLY use approved ECU upgrade software designated for the correct model, year and engine size. Failure to do so may create other driveability issues due to the use of the incorrect ECU calibration.

ROM Table Information: 1) Upgrade event #143

MODEL YEAR PCM P/N 39180-23820 39180-23830 39180-23890 39180-23900 39180-23800 39180-23810 39180-23821 39180-23831 39180-23891 39180-23901 39180-23801 39180-23811 ROM ID PREVIOUS TAM2C20NG5 TAM2C20NG6 TAM2C20NG7 TAM2C20NH5 TAM2C20NH6 TAM2C20NH7 TAM2C20NE1 TAM2C20NS1 NEW TAM2C20N52

2010

TAM2C20N62

2011

TAM2C20NE2 TAM2C20NS2

To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECUs ROM ID and reference the Information Table as necessary.
TSB: TRANS 033 Soul (AM) October 2010

NOTICE

Page 3 of 5 subject:

SOUL TCM UPGRADE TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION

1. Connect the power supply cable to the GDS tool.

If attempting to perform the ECU upgrade with the power supply cable disconnected from the GDS tool, be sure to check that the GDS tool is fully charged before ECU upgrade. If the GDS tool is not fully charged, failure to perform the ECU upgrade may occur. Therefore, it is strongly recommended that the power supply connector be connected to the GDS tool. 2. Connect the USB cable between the VCI and the GDS tool.

NOTICE

3. Connect the Main 16-pin DLC cable (GHDM 241000) to the OBD-II connector, located under the driver's side of the instrument panel.

4. Turn on the VCI and diagnostic terminal with the ignition key in the ON position.

Do not start the engine.

NOTICE

AUTOMATIC UPGRADE PROCEDURE 5. Choose VIN or ECU Upgrade on the initial screen. Enter the vehicle information by pressing the VIN Auto Detect button, entering the vehicle's VIN or selecting the vehicle model, model year, engine/fuel type and A/T as the system; then click OK.

TSB: TRANS 033 Soul (AM)

October 2010

Page 4 of 5 subject:

SOUL TCM UPGRADE TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION

6. Once back at the GDS Main Screen, select ECU Upgrade, then select Auto Mode, and then A/T in the left ECU Upgrade column, then perform the ECU upgrade in accordance with normal GDS tool ECU upgrade procedures. Complete steps 5 to 8 as outlined in the Manual Upgrade procedure below.

MANUAL UPGRADE PROCEDURE

Do NOT attempt to perform a Manual Mode upgrade unless Auto Mode fails. Always follow the instructions given on the GDS tool in either Auto or Manual mode. See table for Manual Mode passwords. Do Not Force the Calibration into the Incorrect P/N ECU, this is subject to warranty chargeback. 1. Within the ECU Upgrade screen, select Manual Mode in the left column, then select the appropriate #143 UPDATE. Select the appropriate control unit part number with reference to the ROM ID Information Table and click Upgrade. 2. Enter the appropriate password from the table below, and then click OK.

NOTICE

MANUAL MODE PCM UPGRADE PASSWORDS:

Menu 10MY AM 2.0 AT : 39180-23820/830/890/900 10MY AM 2.0 AT : 39180-23800/810 11MY AM 2.0 AT (H-MATIC) : 39180-23821/831/891/901 11MY AM 2.0 AT (H-MATIC) : 39180-23801/811 Password 3900 3810 3901 3811 Communication Type CAN-line

2. Upgrade will begin and the progress of the upgrade will appear on the bar graph. Upgrade will occur until 100% is reached on the bar graph. Turn the ignition key OFF for 20 seconds, place it back in the ON position and then click OK to continue according to Information displayed on the screen.

4. Click OK on the final screen, which indicates upgrade is complete. 5. After upgrade is complete, reset the TCM adaptive learning values, using GDS.

TSB: TRANS 033

Soul (AM)

October 2010

Page 5 of 5 subject:

SOUL TCM UPGRADE TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION

6. After resetting the previously learnt values, perform "static test" by changing gears to "R", "N" and "D" from "P" and back to "P" with 5-second intervals at each gear. Perform this 4-5 times. 7. Next, perform the dynamic relearn procedure by driving the vehicle on a flat surface from 1st gear to 4th gear and vice versa with TPS input in the range of 15-25 degrees, making sure A/T temperature is at least 68 F or higher before driving. Perform this 4-5 times. 8. Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the upgrade, and clear DTC(s) if present.

Affected production range:

Model Production Date Range

2011 MY Soul (AM) 2010 MY Soul (AM)

Job #1 to August 31, 2010 ALL

service action warranty claim information:

Claim Type V Causal P/N 39180 23821 39180 23800 Qty. 0 N Code N74 C Code C40 Repair Description (SA056) ECU Upgrade Model 2011MY Soul (AM) 2010MY Soul (AM) Labor Op Code 100073R0 100073R1 Time 0.3 M/H

STANDARD warranty claim information:

Use this information only to file a warranty claim for vehicles for which: 1. A customer complains of the same concern. 2. The VIN does not appear on the Affected Vehicles List for Service Action SA056 3. The vehicle model year and production date range are as identified in this bulletin.
Claim Type W Causal P/N 39180 23800 Qty. 0 N Code N74 C Code C40 Repair Description (TRA 033) ECU Upgrade Model 2010MY Soul (AM) Labor Op Code 95440F18 Time 0.3 M/H

Note: Only one labor operation may be claimed.

VIN Inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA56 when accessing the WebDCS system.
TSB: TRANS 033 Soul (AM) October 2010

NOTICE