The 7 Habits of Highly Effective People

Introductory Workshop for Associates

Build a Foundation of Effectiveness Throughout Your Organization
Successful organizations and teams depend on personal performance, and personal effectiveness is nowhere more important than with your non-managerial, administrative, and staff-level employees. True, fully-aligned workforce performance demands that all employees share a common vision around your organizations mission, values, and goals, and that individuals are effective, both personally and professionally. With FranklinCoveys one-day 7 Habits of Highly Effective People Introductory Workshop for Associates you can achieve sustainable superior performance across your entire organization. The universal principles taught in this workshop allow you to develop a common framework for improving character and harnessing the capacity of your workforce. This is even more critical as a new generation enters the workplace with a new set of values, perceptions, and expectations.

Apply Proven Principles that Promote Personal Growth and Achieves Results
According to a recent study, losing an employee costs organizations 70% to 200% of the employees salary. The solution is to increase the sense of involvement of all employees towards the companys mission and goals. The 7 Habits of Highly Effective People Introductory Workshop for Associates helps all employees tap into the best that they have to give. The workshop will empower them to resolve work/life imbalances, understand their potential, manage time, increase accountability, and achieve their goals. Invest in your staff-level employees potential with the dynamic 7 Habits of Highly Effective People Introductory Workshop for Associates. This workshop will help your employees develop the skills needed to improve personal and professional effectiveness for better results. Your organization will: Increase retention rates, especially in high turnover positions Improve teamwork Increase alignment between work activities and the companys mission and goals Increase productivity and accountability

Delivering on the Promise of Effectiveness

The 7 Habits of Highly Effective People Introductory Workshop for Associates minimizes off-line time and is taught as a one-day, facilitator-led workshop in a corporate or on-site setting. The workshop follows a reinforced learning process that includes the following: Participant Manual Participant Resource Audio CD Participant Job Aid Rich peer-to-peer learning experience

NOTE: It is strongly recommended that participants of on-site and facilitator-led workshops include a 7 Habits planner as part of their participant materials. Public Program participants receive the 7 Habits planner and the 7 Habits paperback book.

See reverse side for the Introduction to the 7 Habits Associates Introductory Workshop outline.

The 7 Habits of Highly Effective People

Introductory Workshop for Associates
The Proof is in The Process
As the recognized leader in individual and organizational effectiveness, FranklinCoveys The 7 Habits of Highly Effective People Introductory Workshop for Associates is based on the proven principles found in the No. 1 best-selling business book of all time: The 7 Habits of Highly Effective People by Stephen Covey. Make your organization more effective through employees who are more effective.
COURSE TIMELINE CORE COMPETENCIES PERFORMANCE STATEMENTS PARTICIPANTS WILL BE ABLE TO: Take initiative Manage change Respond proactively Keep commitments Take responsibility and have accountability Have a positive inuence on results Dene vision and values Create a mission statement Set measurable team and personal goals Start projects successfully Align goals to priorities Focus on desired outcomes Execute strategy Apply effective delegation skills Focus on important activities Apply effective planning and prioritization skills Balance key priorities Eliminate low priorities and time wasters Use planning tools effectively Use effective time-management skills Build high-trust relationships Build effective teams Apply successful negotiation skills Use effective collaboration Build productive business relationships Apply effective interpersonal communication Overcome communication pitfalls Apply effective listening skills Understand others Reach mutual understanding Communicate viewpoints effectively Apply productive input and feedback Apply effective persuasion techniques Leveraging diversity Apply effective problem solving Apply collaborative decision making Value differences Build on divergent strengths Leverage creative collaboration Embrace and leverage innovation Achieve life balance Apply continuous improvement Seek continuous learning

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HABIT 1 Be Proactive

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HABIT 2 Begin with the End in Mind

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HABIT 3 Put First Things First

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HABIT 4 Think Win-Win

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HABIT 5 Seek First to Understand, Then to be Understood

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HABIT 6 Synergize

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HABIT 7 Sharpen the Saw

For more information please call our toll free number 1-866-7Habits (1-866-742-2487) To view our Public Schedule please visit us on-line at www.franklincovey.ca
FranklinCovey All Rights Reserved

Marc Prensky The Seven Games of Highly Effective People 2004 Marc Prensky _____________________________________________________________________________

The Seven Games of Highly Effective People

How playing computer games helps you succeed in school, work and life
By Marc Prensky
Published by Microsoft Games for Windows

How do lions learn to hunt?

Chris Crawford, Game Designer

In his longtime best-seller The Seven Habits of Highly Effective People, Steven
Covey describes a small group of specific behaviors that people, considered to be highly effective in their work and lives, do on a regular basis. How do people learn to do these things? One important way people today are learning these success habits, believe it or not, is by playing computer and video games on Windows and consoles! Can this actually be? Can the game playing about which we hear so much criticism and negative press produce results that are not only positive, but lead to game players being highly successful? It can and does, with the effects already showing up in business, the professions and the military. Lets examine just how playing games can lead to the formation of these seven success habits on the part of game players. Covey divides his seven habits into two groups, with a meta-habit surrounding them. The first three are individual habits things effective people do by themselves on a regular basis. The second three are habits that successful people use when dealing with others. The meta-habit is for both. Lets first look at how computer game playing fosters the individual habits of highly successful people. Those habits are: Be proactive, Begin with the end in mind, and First things first.
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Marc Prensky The Seven Games of Highly Effective People 2004 Marc Prensky _____________________________________________________________________________

Be proactive: This is the habit of doing, rather than waiting. Any game player soon learns how important this is you dont beat a game by waiting around for things to happen to you. You have to be there making decisions, testing strategies, defending, attacking and pulling information from the players and characters you meet. There are many Windows games that can help hone these skills. Whether you are flying a plane in Flight Simulator, running an historical world in Rise of Nations or building a theme park in the Roller Coaster Tycoon series, in games, as in life, the world is constantly changing. Those who dont learn to anticipate proactively dont succeed. Begin with the end in mind: This is the habit of having a clear goal from the start. This habit gets quickly absorbed by game players, since its pretty much impossible to succeed at any game without it. In fact, the essence of game playing is creating strategies to reach goals, and then executing them successfully. Game designers are particularly good at making the player aware of all a games objectives, which are typically a combination of short term (I want to defeat this creature, or solve this puzzle); medium term (I want to complete this level); and long term (I want to beat this game) ends. For successful game players, beginning with these ends in mind is a sine qua non. Put first things first. This is the habit of not neglecting the important for the urgent. All game players quickly learn that while you are doing the immediate tasks such as arranging pieces, fighting and building, it is always necessary to be thinking about and doing tasks that support longer-term objectives. Players learn from experience that many resources that they will need later take foresight and time to develop, and that theyd better spend a good portion of their playing time preparing for the inevitable attack, twist or surprise to come. Managing both the immediate and the long-term is, in fact, the hallmark of good game playing. Group Habits Thus the three individual habits of highly successful people are clearly developed in computer game players. Now lets check the group habits. These are developed mainly in multiplayer games, a genre that has grown immensely in popularity over the last several years, especially on Windows. In addition to team based games, the advent of massively multiplayer games on the computer has also created many party based games requiring people to work together for a common goal. Think Win-Win: Although the popular press often stereotypes game players as solo killers out only for themselves, the reality of todays multiplayer gamers is quite the opposite. You cant complete a mission in Battlefield Vietnam, storm a castle in Dark Age of Camelot, defeat a Cog Boss in Toontown, or amass a fortune in RuneScape without a group of others whose complementary skills support the team. Known also as guilds or clans, these teams require and foster mutual support among players. While some players may still go out solo to hunt and destroy computer-based monsters and villains, win-win has become the most satisfying play strategy among human gamers.

Marc Prensky The Seven Games of Highly Effective People 2004 Marc Prensky _____________________________________________________________________________

Seek First to Understand, Then To Be Understood: Communication between players is at the heart of todays game playing, whether through chat or voice. Successful players make sure to understand the needs and motivations of their fellow players (as well as those of potential opponents) before committing themselves to any particular team or course of action. Players who dont listen first and do only what they want are highly unsuccessful at multiplayer games (and, of course, at life). Synergize: To synergize is to find new combinations or strategies that make the union stronger than the sum of its parts. Todays games for Windows encourage this through their moddable (i.e. modifiable) architectures, which allow and encourage enormous amounts of player creation and invention, a feature not available on game consoles. Game players continually experiment, create and come together in ways that the game designers did not anticipate. Examples of synergizing in games include dividing up tasks, applying old tools in new ways such as using sticky weapons to climb a wall and forming unexpected alliances. Continuous Improvement The final habit of highly effective people is to Sharpen the saw. By this Covey means working to continually improve the skills one has, and to learn new ones. No group does this better than gamers. Not only are they continually practicing and enhancing their skills by moving up the ladder of increasingly difficult levels within their games, they are continuously searching for new games, add-ons and sequels that test and improve the skills they have acquired. New add-on packages for popular series such as Everquest are highly anticipated for just this reason. In addition, gamers are continually on the lookout for new ideas and game-playing strategies from fellow players, magazines, and online. At the same time, the open architecture of Windows allows for continuous improvement in graphics and sound, as computer gamers eagerly await the latest video card or processor to upgrade their computers. It Works! Is there evidence that game playing actually makes people highly successful? Indeed there is. Among other sources, hospital studies show game players make better surgeons 1 , articles highlight the militarys conviction that game players make better war fighters 2, and an upcoming book, Got Game: How the Gamer Generation is Reshaping Business Forever (from the Harvard Business School Press) concludes that game players make better business people 3. As todays computer games continue to evolve into richer, deeper, and more sophisticated experiences, the message is becoming clearer and clearer to all:

Being successful at playing todays computer games helps you succeed in life.

Marc Prensky The Seven Games of Highly Effective People 2004 Marc Prensky _____________________________________________________________________________

Notes 1. Verena Dobnick, Surgeons May Err Less By Playing Video Games, The Associated Press, online at http://msnbc.msn.com/id/4685909/ 2. Steve Silberman , The War Room, Wired, 12.09, September 2004, online at http://www.wired.com/wired/archive/12.09/warroom.html and Clive Thompson, The Making of an XBox Warrior, The New York Times, August 22, 2004, online at http://www.nytimes.com/2004/08/22/magazine/22GAMES.html 3. John C. Beck and Mitchell Wade, Got Game: How the Gamer Generations Is Reshaping Business Forever. Upcoming in September 2004 from Harvard Business School Press. See http://www.gotgamebook.com

Marc Prensky is an internationally acclaimed thought leader, speaker, writer, consultant, and game designer in the critical areas of education and learning. He is the author of Digital Game-Based Learning (McGraw Hill, 2001) and the founder and CEO of Games2train, a game-based learning company, whose clients include IBM, Bank of America, Nokia , and the Department of Defense. He is also the founder of The Digital Multiplier, an organization dedicated to eliminate the digital divide in learning worldwide, and creator of the sites www.SocialImpactGames.com, www.DoDGameCommunity.com, and www.GamesParentsTeachers.com . Marc holds an MBA from Harvard and a Masters in Teaching from Yale. More of his writings can be found at www.marcprensky.com/writing/default.asp . Marc can be contacted at marc@games2train.com .

The Seven Habits of Highly Effective People

Restoring The Character Ethic By Stephen R. Covey
The Seven Habits of Highly Effective People by Stephen R. Covey is still on the bestseller lists having sold some fifteen million copies. And, people want to know more about Covey's The Seven Habits of Highly Effective People. So, we decided to review The Seven Habits of Highly Effective People in more detail. Borrowing slightly from the concepts of Quantum Mechanics, The Seven Habits of Highly Effective People begins with the astute observation that people perceive the world differently, and because we view the world with our own unique "lens," it is difficult to separate the observation from the observer. So, part of achieving insight involves making a "paradigm shift" which causes us to perceive things differently. Covey notes that life threatening experiences or a major role change in a person's life can change a person's paradigm. Sometimes, just a little more knowledge might help us examine our paradigms. Among his many examples, Covey tells the story of a manager who has taken management training classes and seminars and who is friendly to his employees. Yet, he doesn't feel that his employees have any loyalty toward him. He feels they lack independence and responsibility. If he took a day off, he believes his employees would goof off and stand around the water cooler talking all day. Covey suggests the manager ask himself, "But is it possible that under that apparent disloyal behavior, these employees question whether I really act in their best interest? Do they feel like I'm treating them as mechanical objects? ..." Our paradigms will affect how we interact with others, which in turn will affect how they interact with us. So, Covey argues, any effective self-help program must begin with an "inside-out" approach, rather than looking at our problems as "being out there" (an inside-out approach). We must start by examining our own character, paradigms, and motives. Covey writes that the inside-out approach says "If you want to have a happy marriage, be the kind of person who generates positive energy and sidesteps negative energy rather than empowering it. If you want to have a more pleasant, cooperative teenager, be a more understanding, empathic, consistent, loving parent. If you want to have more freedom, more latitude in your job, be a more responsible, a more helpful, a more contributing employee. If you want to be trusted, be trustworthy. If you want the secondary greatness of recognized talent, focus first on primary greatness of character." Hence, character and principles are keys to success, effectiveness, and happiness in life. The Seven Habits of Highly Effective People points out: "Principles are guidelines for human conduct

that are proven to have enduring, permanent value. ...One way to quickly grasp the self-evident nature of principles is to simply consider the absurdity of attempting to live an effective life based on their opposites. I doubt that anyone would seriously consider unfairness, deceit, baseness, uselessness, mediocrity, or degeneration to be a solid foundation for lasting happiness and success." After discussing the importance of character, The Seven Habits of Highly Effective People jumps into the habits you should work toward creating as a part of your life. The first three habits, Covey says, are habits of independence. They will help you achieve a private victory of being more personally effective and independent.

Stephen Covey's Habits of Independence:

Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win/Win Habit 5: Seek First to Understand, then to be Understood Habit 6: Synergize Habit 7: Sharpen the Saw