ImagePASS-H1, Color Network Printer Unit-H1 Service Guide

imagePASS-H1, Color Network Printer Unit-H1
Service Guide
A guide for service technicians
EFI Part Number: 45054973 12 May 2006
Copyright 2006 Electronics for Imaging, Inc. and Canon, Inc. All rights reserved. This product documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. (EFI), except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of EFI. This product documentation is provided in conjunction with the EFI software (Software) and any other EFI product described in this documentation. The Software is furnished under license and may only be used or copied in accordance with the terms of the Software License Agreement set forth below. Patents This product may be covered by one or more of the following U.S. Patents: 4,716,978, 4,828,056, 4,917,488, 4,941,038, 5,109,241, 5,170,182, 5,212,546, 5,260,878, 5,276,490, 5,278,599, 5,335,040, 5,343,311, 5,398,107, 5,424,754, 5,442,429, 5,459,560, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,563,689, 5,565,960, 5,583,623, 5,596,416, 5,615,314, 5,619,624, 5,625,712, 5,640,228, 5,666,436, 5,745,657, 5,760,913, 5,799,232, 5,818,645, 5,835,788, 5,859,711, 5,867,179, 5,940,186, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,035,103, 6,041,200, 6,065,041, 6,112,665, 6,116,707, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,173,286, 6,185,335, 6,201,614, 6,215,562, 6,219,155, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,271,937, 6,278,901, 6,279,009, 6,289,122, 6,292,270, 6,299,063, 6,310,697, 6,321,133, 6,327,047, 6,327,050, 6,327,052, 6,330,071, 6,330,363, 6,331,899, 6,340,975, 6,341,017, 6,341,018, 6,341,307, 6,347,256, 6,348,978, 6,356,359, 6,366,918, 6,369,895, 6,381,036, 6,400,443, 6,429,949, 6,449,393, 6,476,927, 6,490,696, 6,501,565, 6,519,053, 6,539,323, 6,543,871, 6,546,364, 6,549,294, 6,549,300, 6,550,991, 6,552,815, 6,559,958, 6,572,293, 6,590,676, 6,606,165, 6,633,396, 6,636,326, 6,643,317, 6,647,149, 6,657,741, 6,662,199, 6,678,068, 6,707,563, 6,741,262, 6,748,471, 6,753,845, 6,757,436, 6,757,440, RE33,973, RE36,947, D341,131, D406,117, D416,550, D417,864, D419,185, D426,206, D439,851, D444,793. Trademarks Auto-Count, ColorCal, ColorWise, Command WorkStation, DocBuilder Pro, EDOX, EFI, Fiery, the Fiery logo, Fiery Driven, the Fiery Driven logo, Fiery Spark, MicroPress, OneFlow, Printcafe, PrinterSite, PrintMe, Prograph, Proteus, RIP-While-Print, Splash, and Spot-On are registered trademarks of Electronics for Imaging, Inc. in the U.S. Patent and Trademark Ofce and/or certain other foreign jurisdictions. Bestcolor is a registered trademark of Best GmbH in the U.S. Patent and Trademark Ofce. ADS, AutoCal, Balance, Build, Digital StoreFront, DocStream, Fiery Link, Fiery Prints, FreeForm, Hagen, Intelligent Device Management, Logic, PrintFlow, PrintSmith, PrintSmith Site, PSI, PSI Flexo, RIPChips, Scan, SendMe, VisualCal, WebTools, the EFI logo, the Fiery Prints logo, and Essential to Print are trademarks of Electronics for Imaging, Inc. Best, the Best logo, Colorproof, PhotoXposure, Remoteproof, and Screenproof are trademarks of Best GmbH. All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged. Canon is a registered trademark of Canon, Inc. Legal Notications APPLE COMPUTER, INC. (APPLE) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
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Export Controls The Software and Coded Font Programs are subject to the export laws and regulations of the United States, including the United States Export Administration Regulations. You agree that you will not export, use, disclose, or re-export the Software or Coded Font Programs in any form in violation of any applicable export laws and regulations, or without the appropriate United States and foreign government licenses. Your failure to comply with this provision will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies. Government Use Use, duplication or disclosure of the Software by the United States Government is subject to restrictions as set forth in FAR 12.212 or DFARS 227.7202-3 -227.7202-4 and, to the extent required under U.S. federal law, the minimum restricted rights as set out in FAR 52.227-14, Restricted Rights Notice (June 1987) Alternate III(g)(3)(June 1987) or FAR 52.227-19 (June 1987). To the extent any technical data is provided pursuant to the Agreement, such data is protected per FAR 12.211 and DFARS 227.7102-2 and to the extent explicitly required by the U.S. Government, is subject to limited rights as set out in DFARS 252.227.7015 (November 1995) and DFARS 252.227-7037 (September 1999). In the event that any of the above referenced agency regulations are modied or superseded, the subsequent equivalent regulation shall apply. The name of the Contractor is Electronics for Imaging, Inc. Third Party Beneciary You are hereby notied that Adobe Systems Incorporated, a Delaware corporation located at 345 Park Ave., San Jose, California 95110 (Adobe) is a third-party beneciary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Font Programs, the Coded Font Programs, the Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the benet of Adobe and are enforceable by Adobe in addition to Electronics for Imaging, Inc. Termination Without prejudice to any other rights of Electronics for Imaging, your breach of this Agreement will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies. In such event, you must destroy all copies of the Software (including any upgrades). General This Agreement shall be governed by the laws of the State of California. The United Nations Convention on Contracts for the International Sale of Goods and any other similar convention does not apply to this Agreement. For all disputes related to the Software, Code Font Programs, Product and/or this Agreement, you consent to the exclusive personal jurisdiction and venue of the state and federal courts of California. This Agreement is the entire agreement held between you and Electronics for Imaging and supersedes any other communications or advertising with respect to the Software and Coded Font Programs. If any provision of this Agreement is held invalid, such provision shall be deemed modied to the extent necessary to be enforceable and the remainder of this Agreement shall continue in full force and effect. If you have any questions concerning this Agreement, please write to Electronics for Imaging, Inc., Attn: Licensing Dept. or see Electronics for Imagings web site at www.e.com. You hereby specically acknowledge that this is a legal agreement between you, the end user, and Electronics for Imaging, not Canon Inc., with respect to the Software, Font Programs, Coded Font Programs, Typefaces and Trademarks. Electronics for Imaging has the sole and ultimate liability for the above limited warranty, and Canon Inc., its subsidiaries or afliates, their agents, distributors or dealers shall have no liability with respect to the Software, Font Programs, Coded Font Programs, Typefaces and Trademarks. If you have any questions, see the EFI web site at www.e.com. Electronics for Imaging, Inc. 303 Velocity Way Foster City, CA 94404 USA
Contents
Overview Scope of this guide About the illustrations in this guide Terminology and conventions Tools you will need Precautions Exploded view Accessing the Unit-H1 Checking connections External connections Internal connections Power scheme Replacing the Unit-H1 motherboard Replacing Unit-H1 components DIMM BIOS chip Socketed chips Battery CPU cooling assembly Enclosed fan Power supply PORT 80 board Hard disk drive Restoring functionality after service Printing Unit-H1 pages Printing the Conguration page Printing the Test Page Verifying connection to the network System software System software installation reminders Installing system software over the network port Installing system software using a USB ash drive Specications Hardware features Networking and connectivity Safety and emissions compliance Troubleshooting Where problems occur Before you go to the customer site Preliminary on-site checkout Checking connections Checking the network Error messages and conditions Printing to the Unit-H1 1 1 2 2 2 3 6 7 7 7 8 11 12 18 19 20 21 22 23 24 25 27 28 31 31 32 32 33 35 35 35 40 45 45 45 45 47 47 49 50 50 51 51 55
Index
Overview
Overview
The Canon imagePASS-H1 and Canon Color Network Printer Unit-H1 add computer connectivity and highly efcient PostScript and PCL printing capacity into print engines and provide support for PCL.
N OTE : The term Unit-H1 is used in this manual to refer to any and all of the following:
imagePASS-H1 Color Network Printer Unit-H1 Generally, the Unit-H1 does not require regular maintenance. The Unit-H1 is shipped with all necessary software already installed. Use the procedures in this book to inspect, remove, reseat, or replace major hardware components and to reinstall system software. Replacement parts for the Unit-H1 are available from your authorized service support center. You must reinstall system software if you replace the hard disk drive or receive a more recent version of the system software. You may also reinstall system software as a way to troubleshoot the system.
Scope of this guide

This service guide describes how to remove or replace major Unit-H1 hardware components and how to reinstall system software. It also includes product specications and troubleshooting information. See the Table of Contents for each topic (in bold type) and each sub topic. Also use the Index to nd the location of specic information. This service guide does not describe in detail how to install the Unit-H1 into the print engine or remove it and does not include information about the Unit-H1s dedicated power supply, power switch connector, PORT 80 board, or cables that do not connect to the motherboard. For information about these topics, see the documentation that accompanies the print engine. This service guide is intended for authorized Unit-H1 and print engine service technicians installing or servicing the Unit-H1. If you are not an authorized service technician, do not attempt to install or service the Unit-H1. Electronics for Imaging does not warrant the performance if the Unit-H1 is installed or serviced by non-authorized personnel.
N OTE : Unit-H1 customers should not use the technical service documentation. Do not
leave your copy of this service guide at the customer site after you make a service call.
Overview
About the illustrations in this guide

The illustrations in this guide reect the current shipping version of the Unit-H1 at the time of publication. Components shown in these illustrations are subject to change. To receive information about any Unit-H1 components that do not match the illustrations in this guide, contact your authorized service/support center.
Terminology and conventions

The terms replace and replacing are typically used throughout this guide to mean reinstallation of existing components. Install new components only when necessary. The term network administrator refers to the person responsible for maintaining the network at the customer site. The term system software refers to the software installed on the Unit-H1 hard disk drive. References to other Unit-H1 documents, such as Conguration and Setup, on the User Documentation CD, are displayed in italics.
N OTE : The note format highlights important messages and additional information.
The Caution icon indicates a need for special care and safety when handling the equipment.
Tools you will need

To install or service the Unit-H1, bring the following tools and parts to the customer site: ESD wrist grounding strap and antistatic mat #0 and #1 Phillips head screwdrivers (non-magnetic) Also bring this guide, documentation for any optional service kits you may be installing, and any technical notes for the Unit-H1.
Precautions
Precautions
Always observe the following general precautions when servicing the Unit-H1 assembly:
1. Report any shipping damage.
If there is any evidence of shipping or handling damage to packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to le a claim, and notify your authorized service/support center.
2. Never alter an existing network without permission.
The Unit-H1 is probably connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is the link between the customers computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the network administrator.
3. Never assign an IP address in Network Setup.
Only the network administrator should assign an IP address to a network device. Assigning an incorrect IP address to the Unit-H1 can cause unpredictable errors on any or all devices.
4. Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the print engine.
Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the print engine is static-free. Carpeting, leather-soled shoes, synthetic clothing bers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board. When possible, work on a ground-connected antistatic mat. Wear an antistatic wristband, grounded at the same place as the antistatic mat. If that is not possible: Attach a grounding strap to your wrist. Attach the other end to a good ground. When you remove an electronic component, place it into an antistatic bag immediately. Do not walk across a carpet or vinyl oor while carrying an unprotected board. Leave new electronic components inside their antistatic bags until you are ready to install them. When you unpack the electronic components, touch a metal area of the print engine to discharge the static on your body. Place the components on a grounded antistatic surface, component-side up.
5. 6. Avoid exing a printed circuit board, and handle it by opposing edges (not corners) only. Never set a cup of coffeeor any liquidon or near any components or the print device.
Precautions
Power Supply Cord Notice

CAUTION: The power supply cord is used as the main disconnect device. Ensure that the socketoutlet is located/installed near the equipment and is easily accessible.
ATTENTION : Le cordon dalimentation doit tre dbranch pour une mise hors tension totale du produit. La prise de courant doit tre situe ou installe proximit du matriel et tre facilement accessible. ATTENZIONE: Il cavo di alimentazione deve essere scollegato per interrompere completamente la corrente. Accertarsi che la presa di corrente si trovi o sia installata vicino alla macchina e sia facilmente accessibile. ACHTUNG: Der Netzstecker dient zur sicheren Trennung des Gertes von der Stromversorgung. Stellen Sie sicher, dass sich die Steckdose in unmittelbarer Nhe des Gertes bendet und leicht zugnglich ist. CUIDADO: El cable de alimentacin elctrica se utiliza como dispositivo de desconexin principal. Asegrese de que el enchufetoma est situado/instalado cerca del equipo y que sea fcilmente accesible. CUIDADO: O cabo de fora usado como dispositivo principal de desconexo. Assegure-se de que a sada de energia esteja localizada/instalada prxima ao equipamento e facilmente acessvel. VOORZICHTIG: Het netsnoer moet worden uitgetrokken om de stroomvoorziening te onderbreken. Zorg ervoor dat het stopcontact zich dicht bij het apparaat bevindt en gemakkelijk toegankelijk is.
Lithium Battery Notice

CAUTION: There is danger of explosion if the battery is replaced with an incorrect type. Replace it only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions.
ATTENTION : Il y a danger dexplosion en cas de remplacement avec le mauvais type de batterie. Remplacer uniquement avec une batterie du mme type recommand par le constructeur. Les batteries usages doivent tre jetes conformment aux instructions du fabricant. ATTENZIONE: Pericolo di esplosione se la batteria viene sostituita con un tipo non corretto. Usare esclusivamente batterie del tipo consigliato dal produttore. Lo smaltimento delle batterie deve essere effettuato in base alle istruzioni del produttore. ACHTUNG: Es besteht Explosionsgefahr, wenn die Batterien durch einen falschen Batterientyp ersetzt werden. Ersetzen Sie sie deshalb nur durch denselben, vom Hersteller empfohlenen Typ. Entsorgen Sie leere Batterien entsprechend den Anweisungen des Herstellers. CUIDADO: Existe peligro de explosin si la batera se sustituye por una de un tipo incorrecto. Sustituya la batera slo por una batera del mismo tipo que recomienda el fabricante. Deseche las bateras usadas segn las instrucciones del fabricante. CUIDADO: H perigo de exploso se a bateria for substituda por outra de tipo incorreto. Substitua apenas por outra de mesmo tipo, recomendada pelo fabricante. Descarte as baterias usadas conforme as instrues do fabricante. VOORZICHTIG: Het vervangen van de batterij door een verkeerd type kan ontplofng veroorzaken. Vervang de batterij uitsluitend door hetzelfde, door de fabrikant aanbevolen type. Het wegwerpen van batterijen dient volgens de voorschriften van de fabrikant te gebeuren.
Precautions
Short Circuit Protection

WARNING: This product relies on the buildings installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors).
ATTENTION : La protection contre les courts-circuits (surtension) du produit est assure par linstallation lectrique du local o il est install. Sassurer quun fusible ou un disjoncteur infrieur ou gal 120 V CA , 15 A aux Etats-Unis (240 V CA, 10 A dans les autres pays) est utilis pour les conducteurs de phase (conducteurs de courant). AVVERTENZA: La protezione contro i cortocircuiti (sovracorrente) del prodotto dipende dallimpianto elettrico delledicio in cui installato. Accertarsi che sui conduttori di fase (che portano la corrente) venga utilizzato un fusibile o interruttore non superiore a 120 Vc.a., 15 A negli Stati Uniti (240 Vc.a., 10 A internazzionale). WARNUNG: Dieses Produkt ist darauf angewiesen, dass im Gebude ein Kurzschluss- bzw. berstromschutz installiert ist. Stellen Sie sicher, dass eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromfhrenden Leitern) verwendet wird. ADVERTENCIA: Este producto depende de la instalacin del edicio en lo relativo a la proteccin frente a cortocircuitos (sobretensin). Asegrese de utilizar un fusible o un interruptor de circuito que no sea de ms de 120 V CA, 15A en EE.UU. (240 V CA, 10A internacional) en los conductores de fase (todos los conductores que transportan corriente). ADVERTNCIA: Esse produto depende da instalao de proteo contra curto-circuito (sobrecarga) do edifcio. Assegure-se de que um fusvel ou disjuntor de at 120 VAC, 15A U.S. (240 VAC, 10 A internacional) seja usado nos condutores de fase (todos os condutores de corrente). WAARSCHUWING: Dit apparaat wordt tegen kortsluiting (overstroom) beveiligd via de elektrische installatie van het gebouw. Zorg ervoor dat de fasegeleiders (alle stroomvoerende geleiders) beveiligd zijn met een zekering of stroomonderbreker met een maximale capaciteit van 120 V wisselstroom, 15 A in de V.S. (240 V wisselstroom, 10 A internationaal).
Exploded view
Exploded view
Key 1. Lid 2. Shock bracket plate with spring 3. HDD 4. Shock bracket carrier with grommets 5. Shock bracket, angle (1 of 2) 6. Shock bracket, angle (2 of 2) 7. HDD cable 8. Enclosed fan 9. Port 80 board with 2-digit LEDs and Download (DL) switches (2) 10. DIMM 11. SATA0 connector for HDD cable 12. BIOS (U530) 13. CPU cooling assembly 14. Key chip (U7201): Marking: EV [Kanji unit: EW] 15. Battery 16. DIMM sockets (2) 17. Unit-H1 motherboard 18. Power connector (J8008) 19. MAC chip set Markings: EF (Orange) = U7701 (print engine) EE (White) = U5060 (LAN) 20. Connectors at connector panel for: print engine; LAN; USB device (2); print engine 21. Power supply with bracket 22. Chassis including connector panel 11 12 13 17 18 19 21 20 16 14 8 10 5 6 7 3 1
N OTE : For details on power cabling, see Figure F
on page 15 and Figure G on page 16.
15
22
F IGURE A
Unit-H1 exploded view
Accessing the Unit-H1

To service the Unit-H1, you must power off and unplug the print engine, remove the Unit-H1 from the print engine back panel, and then open the lid of the Unit-H1.
N OTE : Detailed Unit-H1 installation instructions are not provided in this guide.
Unit-H1
F IGURE B
Unit-H1 attached to the print engine
Checking connections
The most common causes of hardware problems are faulty or loose connections. Make sure that Unit-H1 cables are intact and that both ends of each cable are properly aligned and well seated on the appropriate connectors.
External connections
Connectors for external cables are located on the connector panel, and a power cord is located at the back of the Unit-H1. Check the Unit-H1 power cord and then check all external cables at the Unit-H1 connector panel (see the following gure). Also check the positions of the two switches on the connector panel.
DIAG 2-digit LEDs Tab slot
DL switches Service position (up):
DIAG
DL
[Reserved for future use]
12
DIAG
DL
Normal position (down):
12 Tab slot
DIAG
DL
VIDEO
Print Engine interface connector
USB-A ports (2)
10BaseT/100BaseTX/1000BaseT connector for twisted pair Ethernet
Print Engine interface connector
Tab slot
F IGURE C
Unit-H1 connector panel
After you conclude that all external connections are good, check the internal connections.
Internal connections
Check the internal connections according to the procedure on page 10. See Figure D on page 9 for locations of most internal connections. For the HDD, see Figure G on page 16.
Key (For details on HDD cabling, see Figure F on page 15 and Figure G on page 16.) 1. Chassis 2. Enclosed fan to motherboard ENC 12V FAN2 3. Power supply to motherboard J8008 and to HDD (HDD in lid not shown) 4. CPU cooling assembly to motherboard CPU FAN 5V 5. DDR DIMM2 socket (with standard DIMM) 6. DDR DIMM1 socket (for optional upgrade) 7. BIOS (U530) 8. MAC chip set (ENET EEPROM): 8a U7701; 8b U5060 9. Battery in socket (BT300) 10. Unit-H1 motherboard 11. Print Engine interface connectors 12. RJ-45 network connector 13. USB-A ports (2) 14. Port 80 board with DIAG 2-digit LEDs and Download (DL) switches 15. Port 80 cable 16. PORT80 connector 17. Key chip (U7201) 18. Power connector (J8008) 19. HDD SATA cable at motherboard connector SATA0 20. [Reserved for future use]
2 5 6 4 3 15 16 19 18 9 7 8b 8a 12 11 13 11 10 17 20 14
F IGURE D
Chassis components
TO
CHECK INTERNAL CONNECTIONS
C AUTION : Before you touch any parts inside the print engine, make sure to wear an ESD
grounding wrist strap.

1. Make sure that any Unit-H1 cables, boards, and DIMMs are intact, properly aligned, and well seated in their connectors (see Figure F on page 15 and Figure G on page 16).
Hard disk drive (HDD) and HDD SATA cable DIMM Enclosed fan and cable CPU cooling assembly and fan cable PORT 80 board and cable Power supply and cables
2. After verifying connections, if one or more Unit-H1 components is still not getting power, check again:
The two interface cable connections between the Unit-H1 and the print engine The print engine power supply (see the documentation that accompanies the print engine)
10
Power scheme
The Unit-H1 has its own power supply and AC power cable. To function, the Unit-H1 must be connected to the print engine and to a proper AC power outlet. The Unit-H1 will not start up until the print engine is powered on. Powering off the print engine powers off the Unit-H1 also. When you power off the print engine, the Unit-H1 takes awhile to shut down and power off. Always check the DIAG LEDs on the connector panel of the Unit-H1; when the LEDs go out, the Unit-H1 is off. The Unit-H1 power supply supplies power directly to the motherboard and to the HDD. From the motherboard, power goes to the PORT 80 board and the enclosed fan (see Figure F on page 15 and Figure G on page 16). The Unit-H1 powers off and on by means of the print engine power switch. The Unit-H1 shuts down if it is disconnected from the print engine. In normal usage, the customer can leave the Unit-H1 plugged in to the AC power outlet and connected to the print engine. Before you perform service on the Unit-H1 hardware: Power off the Unit-H1 using the print engine power switch. Unplug the Unit-H1 from the AC power outlet. If you plan to open the Unit-H1 while it is connected to the print engine (not recommended ), make sure also to unplug the print engine from its AC power outlet before you open the Unit-H1.
11
Replacing the Unit-H1 motherboard

When the Unit-H1 motherboard needs replacement, use the following procedures. TO U NIT- H1 LCD
SHUT DOWN THE
FROM THE PRINT ENGINE
1.
If the print engine is in its main mode, select the Printer tab on the print engine LCD and then select Printer Status/Setting.
Depending on the number of feature tabs, you may need to press the arrow key to display the screen with the Printer tab.
Printer tab
Printer
Printer Status/ Settings
Printer Status/ Settings
Scanner
Online...
System Monitor
2.
Make sure that the Unit-H1 is idle (not processing) and select Functions from the info screen.
Info
Idle appears on the print engine LCD
xxxxx Idle x.xx
xxxxMB
Done
Functions
Functions
System Monitor
12
3.
Select Shut Down from the Functions screen.
Functions
Print Pages Scan Job Suspend Printing Resume Printing Shut Down
Shut Down
1/2
DONE
System Monitor
4.
Select Shut Down System from the Shut Down screen.
Shut Down
Restart System Shut Down System Reboot System
Shut Down System
1/1
DONE
System Monitor
5.
After a message that it is safe to power off the system is displayed, power off the Unit-H1 using the print engine power switch. N OTE : If you are recycling power, wait at least 45 seconds before powering back on.
13
TO
OPEN THE
U NIT- H1
C AUTION : Make sure you use an ESD grounding wrist strap and follow standard ESD
(electrostatic discharge) precautions while performing this procedure.

1. 2. Shut down the Unit-H1 as described on page 12. Unplug the print engine and remove the Unit-H1.
For information about removing the Unit-H1 from the print engine, see the Unit-H1 installation instructions, not provided in this guide.
3. 4. Position the Unit-H1 so that the screw holes in the lid are facing up. Remove the screws that secure the lid to the Unit-H1 and set them aside.
Lid
DL
DIAG
F IGURE E
Unit-H1 lid screws
14
5.
Lift up the lid, hold it in a vertical position, and disconnect the cables (2) from the HDD.
Make sure to hold the lid so that it does not fall. The HDD is mounted to the lid and is connected to the motherboard and power supply by short cables. Do not stress the cables and connectors by opening the lid past a vertical position.
Lid
HDD
HDD cable in motherboard connector SATA0 (see note on page 31)
HDD SATA power cable
Power supply
Motherboard
F IGURE F 6.
Internal components
Slide the lid sideways to unhook the three tabs from the chassis (for tab slot locations, see Figure C on page 8).
15
7.
Gently set the lid upside down on a at anti-static surface.

Enclosed fan cable in ENC 12V FAN2
Power supply
HDD cable in SATA0 (see note on page 31)
Power supply cable for motherboard in J8008
Port 80 board cable connector
Power supply cable for HDD
HDD
F IGURE G

MOTHERBOARD
TO
REMOVE THE
U NIT- H1
C AUTION : Make sure you use an ESD grounding wrist strap and follow standard ESD
(electrostatic discharge) precautions while performing this procedure.

1. 2. Shut down and open the Unit-H1 as described on page 12 and page 14. Disconnect the following cables from the motherboard (see Figure G).
Enclosed fan cable at motherboard FAN connector PORT 80 board cable at motherboard PORT 80 connector HDD cable at motherboard SATA0 connector Power supply cable at motherboard J8008 connector
3. Remove the 7 screws that secure the motherboard to the chassis and the 2 screws that secure the motherboard to the connector panel.
The screw types differ. Keep like screws together.

4. Pinch the locks on any locking standoffs to release the motherboard from the chassis.
Avoid stressing or exing the motherboard and avoid scraping any components.
5. Carefully remove the motherboard from the connector panel cutouts. Lift the motherboard out of the chassis and set it on a at anti-static surface.
16
TO
REPLACE THE MOTHERBOARD IN THE CHASSIS
1.
If you are replacing an old motherboard with a new motherboard, unpack the new motherboard and install the following components from the old motherboard, because a spare motherboard does not have these components:
DIMM (see page 19) Key chip in U7201 (see page 21)
DIMM
Key chip U7201 For the appropriate marking, see the information provided in Figure A on page 6.
Edge connectors
Connector panel cutouts [Chassis not shown]
F IGURE H 2.
Motherboard
Insert the edge connectors into the chassis connector panel and align the motherboard screw holes with the standoffs in the chassis.
Avoid stressing or exing the motherboard and avoid scraping any components.
3. 4. Align the motherboard with any locking standoffs and snap into place. Install the screws that secure the motherboard to the connector panel and to the chassis.
Tip: To prevent stress on the motherboard, tighten the two connector panel screws rst; then tighten the screws to the chassis.
5. Connect the following cables to the motherboard (see Figure G on page 16):
Enclosed fan cable at motherboard FAN connector PORT 80 board cable at motherboard PORT 80 connector HDD cable at motherboard SATA0 connector Power supply cable at motherboard J8008 connector
6. Reassemble the unit and verify functionality (see page 31).
17
Replacing Unit-H1 components

The CPU on the custom Unit-H1 controls the printing image data transferred to and from the print engine. The Unit-H1 provides the Ethernet networking interface, controls HDD functions, and handles the communication with external devices. The Unit-H1 has two DIMM sockets that each hold 256MB of memory (see Figure D on page 9). The HDD is attached to the inside lid and connects to the motherboard and power supply by cables (see Figure A on page 6). When the Unit-H1 is installed inside the print engine, the connectors for external devices are easily accessible from the back of the print engine. This section describes how to remove and install components on the Unit-H1: DIMM BIOS Socketed chips (Key chip; Mac chip set) (If you replace the motherboard, it is not necessary to transfer the BIOS or the Mac chip set from the old motherboard. It is necessary to transfer the Key chip.) Battery CPU cooling assembly Enclosed fan Power supply PORT 80 board HDD
C AUTION : Make sure to use an ESD grounding wrist strap and follow standard ESD
(electrostatic discharge) precautions while performing these procedures.
18
DIMM
The memory capacity for the Unit-H1 is 512MB. The standard conguration is one 256MB DIMM installed in the outer socket, DDR DIMM2. To upgrade, install another 256MB DIMM in the inner socket, DIMM1 (see page 9). A DIMM (dual in-line memory module) is held in place by levers at each end of its socket on the Unit-H1. Approved DIMMs are available from your authorized service support center. TO DIMM
REPLACE OR UPGRADE A
1.
To release a DIMM, push outward on the lever on each side of the DIMM (see Figure I).
DIMM Lever
Socket notch
F IGURE I 2.
Releasing a DIMM
Slide the DIMM straight out of the socket to avoid damaging the DIMM or the socket, and set the DIMM aside. To install a DIMM, insert it straight into the socket. Push the DIMM into the socket until the levers snap into place.
3.
The DIMM ts the socket only one way. The notch on the bottom of the DIMM should line up with the notch in the socket. Make sure that the levers close securely around the ends of the DIMM and that the DIMM is fully seated in its socket. Avoid exing the board while you rmly seat the DIMM in its socket.
4. Reassemble the unit and verify functionality (see page 31).
To verify memory capacity, print a Conguration page to check the amount of memory recorded.
19
BIOS chip
The BIOS chip is located in the PLCC32 socket on the motherboard at U530 (see Figure D on page 9). The BIOS chip contains boot information. If you must install a BIOS chip, use the following procedure. For installing other socketed chips, see page 21.
N OTE : It is not necessary to transfer the BIOS chip when replacing the motherboard.
TO
INSTALL THE
BIOS
CHIP
1. 2.
Locate the motherboard PLCC32 socket (U530). If a BIOS chip is already installed in the socket, remove it gently, using a PLCC extractor (not provided).
Make sure not to put stress on surrounding components or connectors.

Socket Notch BIOS Chip
U U
PLCC Extractor
F IGURE J 3.
BIOS chip in socket
Place the required BIOS chip on the socket so that the notch in the chip is aligned with the notch in the socket. Press down on the chip until it snaps into place. Reassemble the Unit-H1 and verify its functionality (see Restoring functionality after service on page 31).
4.
20
Socketed chips
Use the following procedure if you must install one or more of the following socketed chips: Key chip at U7201 MAC chip set at: U7701 for print engine U5060 for LAN
N OTE : It is not necessary to transfer the Mac chip set when replacing the motherboard.
TO
INSTALL A SOCKETED CHIP
1.
Locate the appropriate motherboard socket (see Figure K).
Key chip: U7201 MAC chip set: U7701 MAC chip set markings: EF (Orange) = U7701 (print engine) EE (White) = U5060 (LAN) U5060
F IGURE K 2.
Socketed chips
If a chip is already installed, remove it gently using a PROM extractor (not provided).
Make sure not to put stress on surrounding components or connectors.

3. Place the required chip on its socket so that the notch in the chip is aligned with the notch in the socket. Press down on the chip until it connects rmly into place.
Make sure to align the pins on the chip with the holes in the socket. If you notice any bent pins, straighten them gently with a pair of needlenose pliers.
4. Reassemble the Unit-H1 and verify its functionality (see page 31). N OTE : If you must install a different MAC chip set onto the motherboard, the system administrator may need to recongure the IP address in Setup. (For instructions, see Conguration and Setup, on the User Documentation CD.)
21
Battery
The battery on the Unit-H1 is located at BT300. To replace it, see Specications on page 45.
CAUTION: There is danger of explosion if the battery is replaced with an incorrect type.
Replace it only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions.
ACHTUNG:
Es besteht Explosionsgefahr, wenn die Batterie durch eine Batterie falschen Typs ersetzt wird. Als Ersatz drfen nur vom Hersteller empfohlene Batterien gleichen oder hnlichen Typs verwendet werden. Verbrauchte Batterien mssen entsprechend den Anweisungen des Herstellers entsorgt werden.
ATTENTION:
Il y a risque dexplosion si la pile est remplace par un modle qui ne convient pas. Remplacez-la uniquement par le modle recommand par le constructeur. Dbarrassez-vous des piles uses conformment aux instructions du constructeur.
ADVARSEL!: Lithiumbatteri - Eksplosionsfare ved fejlagtig hndtering Udskiftning m kun ske med bat-teri af samme fabrikat og type. Levr det brugte batteri tilbage til leverandren. VAROITUS: Paristo voi rjht, los se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hvit Kytetty paristo valmistajan ohjeiden mukaisesti. ADVARSEL: VARNING:
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. Explosionsfara vid felaktigt batteribyte. Anvnd samma batterityp eller en ekvivalent typ som rekommenderas av apparat-tillverkaren. Kassera anvnt batteri enligt fabrikantens instruktion.
TO
REPLACE THE MOTHERBOARD BATTERY
1.
Pull the old battery out of its socket (see Figure L) and insert the new battery.
Battery
Socket
Motherboard
F IGURE L 2.
Motherboard battery
Reassemble the Unit-H1 and verify its functionality as described on page 31. N OTE : When you power on the print engine, allow the Unit-H1 to reach Idle, and then power off and on again to reinitialize the realtime clock. Wait 45 seconds between power off and power on.
3.
Congure the time and date in Setup.
22
CPU cooling assembly

The CPU cooling assembly consists of a heatsink and fan for dissipating heat generated by the CPU. If it stops functioning, the Unit-H1 shuts down automatically. TO CPU
REPLACE THE
COOLING ASSEMBLY
1. 2. 3.
To CPU FAN 5V connector
Shut down and open the Unit-H1 as described on pages 12 and 14. Remove the motherboard from the chassis as described on page 16. Disconnect the fan cable from the motherboard CPU FAN 5V connector.
Cooling assembly
Tension screw (1 of 4)
F IGURE M 4.
CPU cooling assembly and fan connection
Pinch each of the four tension screws on the underside of the motherboard to detach the CPU cooling assembly from the motherboard.
When replacing the fan, make sure to install it in its original orientation.
5. Align the new CPU cooling assembly over the CPU and then push the four tension screws through the motherboard screw holes until they snap into place. Connect the fan cable to the motherboard CPU FAN 5V connector.
6.
The motherboard connector is keyed so that the cable ts only one way.
7. 8. Install the motherboard into the chassis as described on page 17. Reassemble the unit and verify functionality as described on page 31.
23
Enclosed fan
One enclosed fan cools the system by blowing air out the back of the chassis (see Figure D on page 9). If it stops functioning, the Unit-H1 shuts down automatically. TO
REPLACE AN ENCLOSED FAN
1.
Shut down and open the Unit-H1 as described on pages 12 and 14.
Enclosed fan
Front view
Rivet (1 of 4) Back view
2. 3.
Disconnect the fan cable from the motherboard ENC 12V FAN2 connector. Remove the 4 rivets that secure the fan to the chassis and remove the fan.
Tip: To dislodge the rivet easily, press the rivet from inside the chassis.
4. Secure the new fan inside the chassis using the rivets you removed. Make sure the new fan is in the same orientation as the old fan.
When replacing the fan, make sure to install it such that the air will blow out the back of the chassis.
5. 6. Connect the fan cable to a motherboard ENC 12V FAN2 connector. Reassemble the unit and verify functionality as described on page 31.
24
Power supply
The Unit-H1 has its own dedicated power supply. To remove and/or replace it, use the following procedures and refer to the following gure.
Power supply
To HDD SATA power connector (HDD in lid is not shown)
To motherboard connector J8008
Routing clamp
The power supply includes two identical HDD SATA power cables. If one breaks, use the other one.
N OTE :
F IGURE N
Power supply cables
TO
REMOVE THE POWER SUPPLY
C AUTION : Make sure you wear an ESD grounding wrist strap and follow standard ESD
(electrostatic discharge) precautions while handling Unit-H1 components.

1. 2. Shut down and open the Unit-H1 as described on pages 12 and 14. Remove the power supply cable from motherboard connector at J8008.
(You already removed the HDD SATA power cable from the HDD.)
3. Take the power supply cables out of any routing clamps that are attached to the chassis.
Note the routing so that you can route the cables correctly later.
4. Remove the screws that secure the power supply to the chassis: 3 to the back; 1 to the bottom (through the power supply bracket). See Figure A on page 6 for locations.
Set the screws aside so you can replace them later.

5. Remove the power supply from the chassis. N OTE : If you will be installing a new power supply you may need to transfer the power supply bracket from the old power supply to the new power supply (2 screws).
25
TO
REPLACE THE POWER SUPPLY
C AUTION : Make sure you attach an ESD grounding wrist strap and follow standard ESD
(electrostatic discharge) precautions before handling Unit-H1 components.

1. 2. Position the power supply in the chassis (see Figure N on page 25). Secure the power supply to the chassis with the 4 screws you removed earlier: 3 to the back; 1 to the bottom (through the power supply bracket). See Figure A on page 6. Insert the power supply cables into the one or more routing clamps.
3.
Routing clamps keep the cables away from system components as much as possible.
4. Connect the power supply cable to the motherboard at power connector J8008.
Lid
HDD 4-pin power connector [not used] HDD cable at motherboard connector SATA0 (see note below)
HDD SATA power cable Routing clamp Power supply
Tie-wrap Motherboard
Screw to back (1 of 3) For location of 1 screw to bottom, see page 6.
N OTE : Keep the tie-wrap in place.
The tie-wrap is required to keep a bend in the HDD cable in order to avoid stressing the SATA0 connector when the lid is closed. F IGURE O 5.
Replacing the power supply
Reassemble the unit and verify functionality (see page 31). N OTE : When you attach the HDD SATA power cable to the HDD, make sure to keep the tie-wrap in place on the HDD SATA power cable. The tie-wrap is required to protect the motherboard connector SATA0 when the lid is closed.
26
PORT 80 board
The Unit-H1 uses a PORT 80 board to offer service mode switches for installing system software over the network and DIAG LEDs arrayed as a 2-digit display. To remove and/ or replace it, use the following procedures and refer to the following gure.
Port 80 cable to PORT80 connector Port 80 board
Snap rivet (1 of 4)
F IGURE P
Cable to PORT 80 board

BOARD
TO
REMOVE THE
PORT 80

1. 2. Shut down and open the Unit-H1 as described on pages 12 and 14. Remove the Port 80 board cable from the motherboard PORT 80 connector.
Do not pull the wires of the cable. Pull the cable out by its connector.
3. Remove the snap rivets that secure the Port 80 board to the connector panel of the chassis and remove the Port 80 board.
You may need pliers to squeeze the end of the rivet while you push the rivet through the board and chassis. Set the rivets aside so you can replace them later. TO PORT 80
REPLACE THE
BOARD

1. Position the PORT 80 board in the chassis (see Figure P on page 27) and secure the PORT 80 board to the chassis with the snap rivets you removed earlier. Connect the Port 80 board cable to the PORT 80 board and to the motherboard PORT 80 connector. Reassemble the unit and verify functionality (see page 31).
2.
3.
27
Hard disk drive

The factory-installed hard disk drive (HDD) is formatted and loaded with all Unit-H1 software, including operating software, system software, network drivers, and printer fonts. Because the HDD is used to store spooled print jobs, available disk space is displayed on the print engine LCD. If the HDD needs replacement, you must install the system software on the new one. (Replacement drives are shipped without Unit-H1 system software installed.) For more information, see System software on page 35. Proper handling Handle the HDD with care: Use proper ESD practices when grounding yourself and the Unit-H1. Keep magnets and magnetic-sensitive objects away from the HDD. Do not remove the screws on top of the HDD. Loosening these screws voids the warranty. Never drop, jar, or bump the HDD. Handle the HDD by its sides and avoid touching the printed circuit board. Allow the HDD to reach room temperature before installation. HDD problems may be a result of the following: Loose or faulty connection Faulty HDD Before you decide that the HDD needs replacement, make sure that the cables to the HDD are intact and connected properly. See Figure Q on page 29. To remove and/or replace the HDD, use the following procedures and refer to the following gures.
28
TO
REMOVE THE
HDD

1. Shut down and open the Unit-H1 as described on pages 12 and 14.
Lid
4-pin power connector [not used] To motherboard SATA0 connector From power supply
Chassis
N OTE : Disconnect the HDD cables from the
HDD before you remove the lid from the chassis (see page 16). F IGURE Q 2.
HDD cables and connectors
After removing the lid from the chassis, remove the HDD from the shock bracket (4 screws). Set the screws aside (see Figure R on page 30).
It is not necessary to remove or disassemble the shock bracket.
29
HDD
Screw (1 of 4)
Shock bracket Screw hole (1 of 4)
It is not necessary to disassemble and remove the shock bracket from the lid.
N OTE :
F IGURE R 3.
HDD and shock bracket
Place the HDD in an antistatic bag.
Do not touch the HDD with magnetic objects, such as magnetic screwdrivers. Do not place items near the HDD that are sensitive to magnets, such as credit cards and employee ID cards. See Proper handling on page 28. TO HDD
REPLACE THE

1. Handle the HDD with care.
Do not touch it with magnetic objects or place any objects near it that are sensitive to magnets. See Proper handling on page 28.
2. Secure the HDD to the shock bracket using the 4 screws you removed earlier (see Figure R). Reassemble the unit and verify functionality (see page 31).
3.
After you reattach the chassis lid, hold the lid in a vertical position while you reconnect the HDD cables from motherboard SATA0 connector and from the power supply. The connectors are keyed for proper orientation of the cables. Note that the 4-pin power connector is not used. See Figure Q on page 29. Tip: The power supply includes two identical HDD SATA power cables, but you only need one. If one breaks, use the other one.
30
Restoring functionality after service
Restoring functionality after service

To complete service procedures performed on the Unit-H1, install the Unit-H1 inside the print engine as described in the Unit-H1 installation instructions (not provided in this guide) and verify that it is working properly. To verify the installation, check the connections of the Unit-H1 rst to the print engine and then to the network. TO U NIT- H1
REASSEMBLE AND VERIFY THE
1.
Reseat any boards, cables, connectors, and other parts of the Unit-H1 that you loosened or removed during inspection or service. (Exception: Do not connect cables to the HDD until step 2.) Install the lid and connect the HDD cables: insert the three tabs into the tab slots on the connector panel (see Figure C on page 8); hold the lid vertically while connecting the cables to the HDD (see Figure Q on page 29); close the lid over the chassis and secure the lid to the chassis with the 10 screws you removed earlier (see Figure E on page 14). Install the Unit-H1 in the print engine and reassemble the print engine as described in the Unit-H1 installation instructions (not provided in this guide). If you installed a new HDD, install system software (see System software on page 35).
2.
3.
4.
A spare HDD is shipped without system software.

5. Before you leave the customer site, verify Unit-H1 operation as described in the following ow diagram.
Power up and print Unit-H1 Test Page (see page 32).
Connect the Unit-H1 to the network and verify (see page 33).
Check the Setup options (see Conguration and Setup).
F IGURE S
Steps to verify Unit-H1 connection
Printing Unit-H1 pages

The print engine LCD allows you to print special pages from the Unit-H1. These pages include the Conguration page and the Test Page.
31
Printing Unit-H1 pages
Printing the Conguration page

The Conguration page lists all the settings in effect from the current Setup. After you have finished running Setup, print a Configuration page to confirm your settings. If the Unit-H1 is rebooting, allow the Unit-H1 to reboot and return to Idle before printing a Conguration page. Before you perform any service procedure, print the Unit-H1 Conguration page (if possible) so that you are prepared to return the settings to their former congurations, if necessary. After the connection to the network is made, the network administrator can customize Setup options according to the network and user environment. Using the Conguration page as a guide helps speed up this process. For more information, see Conguration and Setup, on the User Documentation CD.
Printing the Test Page

Before connecting the Unit-H1 to the network, print the Test Page. The Test Page is a le that resides in the Unit-H1. Output veries that the Unit-H1 is functional and connected properly to the print engine. TO U NIT- H1
1. 2. 3. 4. 5.
PRINT
PAGES FROM THE PRINT ENGINE
LCD
Select the Printer tab on the print engine LCD, and then select Printer Status/Setting. Select Functions from the print engine LCD. Select Print Pages from the print engine LCD. Select the Test Page, Conguration page, or other page from the Print Pages menu. Examine the Test Page.
If the Test Page prints, you know that the Unit-H1 is functional and that the connection between the Unit-H1 and the print engine is good. When you examine the Test Page, keep in mind that: All patches should be visible, even though they may be very faint in the 5% and 2% range. Each patch set should show uniform gradation from patch to patch as the tone lightens from 100% to 0%. Poor image quality may indicate a need to calibrate the system or service the print engine.
6. Post the current Conguration page near the Unit-H1 for quick reference.
Users may need the information on this page which describes the current Setup conguration.
32
Verifying connection to the network

The Unit-H1 provides twisted pair connectivity to an Ethernet network. Category 3, category 4, or category 5 unshielded twisted pair (UTP) network cable can be used for 10BaseT. Category 5 UTP cable must be used for 100BaseTX. See the following gure and procedure for where to connect and how to verify the network connection.
Unit-H1 connector panel
DIAG VIDEO
DL
Network connector
F IGURE T
Unit-H1 network connector
33
TO
CONNECT A TWISTED PAIR CABLE TO THE
U NIT- H1
1.
Shut down and power off the Unit-H1 before connecting the Unit-H1 to any network device (see To shut down the Unit-H1 from the print engine LCD on page 12). Connect the network cable to the appropriate RJ-45 network connector on the Unit-H1 connector panel (see Figure T on page 33). Congure Setup options.
2.
3.
It is the network administrators responsibility to congure Setup according to the network and user environment. Default settings in Setup may be adequate, although they may not be optimal, for the users environment. For setup information, refer the network administrator to Conguration and Setup, on the User Documentation CD.
4. After conguring Setup options, verify the network connection.
After the network connection has been made and the Unit-H1 has the correct Setup conguration and is Idle, the Unit-H1 should be available on the network. The network administrator should perform any additional network Setup, verify the network connection, verify that the Unit-H1 appears in the list of printers, and print a few test documents from a networked computer that will use the Unit-H1. (For more information, see Conguration and Setup, on the User Documentation CD.)
34
System software
System software
The Unit-H1 system software is installed on the HDD at the factory. You must install system software if a more recent version is required, if you replace the HDD, or if you discover problems with the current system. To upgrade to a newer version of system software, you can install all system software over the LAN port or use a USB ash drive.
System software installation reminders

Keep in mind the following when installing system software: FontsInstalling system software deletes all fonts that the customer has installed on the Unit-H1. Only resident fonts will be restored during system software installation. To reinstall additional fonts, use Fiery Downloader. To determine which additional fonts were downloaded to the Unit-H1, print the Fonts List before you format the HDD and again after you complete the system software installation. Any fonts not listed after installation must be reinstalled. For more information, see Utilities, on the User Documentation CD. LanguageScreens for installing system software are always displayed in English, even if the print engine is congured for another language. CompatibilityThe latest user software must be installed onto all computers that print to the Unit-H1. Using incompatible versions of the system and user software may result in system problems.
Installing system software over the network port

The System Software CDs (2) contain the system software and Fiery System Software Installer. To install system software using the LAN port on the Unit-H1, you need: For 100BaseTXOne Category 5 or higher Ethernet cross-over cable (4-pair/8-wire, short-length) For 1000BaseTOne Category 5e or higher Ethernet cross-over cable (4-pair/8-wire, short-length) A Windows XP/2000 computer with: A CD-ROM drive, built in or attached Support for 100BaseTX or 1000BaseT
35
System software
TO
INSTALL SYSTEM SOFTWARE USING
E THERNET
1. 2.
Shut down the Unit-H1 and power off the print engine (see page 12). Disconnect the customers LAN from the LAN port. Disconnect anything connected to the USB-A ports.
Do not disconnect the two interface cables between the print engine and the Unit-H1.
DIAG
DL
Print engine interface port

VIDEO
USB-A ports LAN port
Print engine interface port
F IGURE U 3.
Disconnecting from the customers LAN
Connect an Ethernet cross-over cable to the LAN port and to a Windows XP/2000 PC.
DIAG
DL
VIDEO
To print engine Ethernet cross-over cable
LAN port To print engine
Windows 2000/XP PC
F IGURE V
Creating an isolated Ethernet network using a cross-over cable
Tip: To identify a cross-over cable, compare the connectors on the cablethe ribbon sequence at the ends of a cross-over cable are not identical. (The ends of normal cable have identical wiring.)
36
System software
4. 5.
Power on the PC and insert System Software CD 1 into the PC CD-ROM drive. Navigate to the CD-ROM drive and click the icon for the Installer.exe le if it does not start automatically. If you are prompted to nd the install.ini le, navigate to the top level of the CD-ROM drive. Select the install.ini le and click Open. Click next at the Welcome screen. Read the Software License Agreement, click the I Agree checkbox if you wish to continue the installation process, and then click Next. At the Connection Type screen, make sure Ethernet is selected. Click Next to advance to the Conrmation screen.
6.
7.
8.
To avoid confusion, ignore the numbered steps and the graphics on this Conrmation screen. The graphics may not depict Unit-H1 hardware.
9.
Service position (up): DL switches
Flip the Unit-H1 service switches up to the service mode position (see Figure W).
DIAG
DL
Normal position (down):
F IGURE W
Switches on the connector panel
After you nish installing system software, make sure to ip the service switches down to the normal position.
10. 11. Power on the Unit-H1 using the print engine AC power switch and wait 10 seconds. Click Next on the Conrmation screen on the PC.
VIDEO
12
DIAG
DL
DL
12
DIAG
37
System software
12.
At the Installation screen, click Next to commence installation. Wait while the contents of CD 1 are copied and installed. N OTE : The progress is slow at rst. For most computers, expect to wait approximately 25
minutes to completedo not cancel.

If you do click Cancel, click Finish, power off the print engine, wait 10 seconds, and then repeat this procedure from the beginning. If the installation terminates abnormally, you may need to reboot the PC also. To avoid confusion, ignore the text and graphics on the cancel screen. 13. At the pop-up prompt to insert DISK 2, remove CD 1 and insert CD 2. Click Next. Wait while the contents of CD 2 are copied and installed (see the note above). Click Next when the message is displayed that the installation has nished successfully. Remove System Software CD 2 from the PC. Power off the print engine. Flip the service switches down to the normal position (see Figure W). Disconnect the cross-over cable from the LAN port and the Windows XP/2000 PC.
14. 15. 16. 17. 18.
DIAG
DL
VIDEO
To print engine Ethernet cross-over cable Windows 2000/XP PC X To print engine
LAN port
F IGURE X 19. 20. 21.
Dismantling the isolated Ethernet network
Reconnect the LAN cable that you removed earlier to the Unit-H1 connector panel. Power on the print engine and wait a few minutes. At the Languages Setup screen, select the language you want to use, and then select OK. Wait a few minutes.
38
System software
22.
If the Select Market Region screen is displayed, select the name of the region for the Unit-H1 and then select OK. Wait a few minutes.
The Select Market Region screen is displayed only if English was selected from the language selection screen.
N OTE : If you select English as the language, you must then select UK or Other. If you
select UK, the default paper size is A4 and the time stamp is DD/MM/YY. If you select Other the default paper size is LT and the time stamp is MM/DD/YY.
23. A screen may appear briey regarding print engine functions. See other documentation for details. At the Setup screen, select Run Setup and select OK. Reenter the customers settings from the Conguration page that you printed earlier.
24.
Enter settings for Server, Network, and Printer Setup, in that order. Ignore the settings not included on the Conguration page if it is more appropriate for the site administrator to set them. For more information, see Conguration and Setup, on the User Documentation CD.
25. After all setup options are congured, select Exit Setup from the Setup screen, and then press OK.
The Unit-H1 reboots with the updated system software and setup options.
26. Allow the Unit-H1 to reach Idle.
39
System software
Installing system software using a USB ash drive

To install system software using a USB ash drive attached to the Unit-H1, you need the following items: USB 2.0 ash drive [not provided] with 2 Gigabyte capacity and a data transfer LED Not all USB 2.0 ash drives have been validated for use with the Unit-H1. If the one you are using does not work, try another brand. Any PC [not provided] with: Intel x86-compatible microprocessor CD-ROM drive, built in or attached Support for USB 2.0 (USB 1.1 may work but may be very slow) 256MB, minimum, memory capacity System Software CDs (2) USB Flash Tool CD To install system software using a USB 2.0 ash drive, you must use a ash drive that has been prepared already. The procedures in this section are: To prepare a USB ash drive To install system software using a prepared USB ash drive
40
System software
TO
PREPARE A
USB
FLASH DRIVE
N OTE : Make sure the boot priority on your PC is set to boot rst from the CD-ROM
drive. To nd out how to access/change the PCs BIOS conguration, see the documentation that accompanies your PC. Typically, pressing a key during power up (such as F2 or DEL or F8) will access the BIOS conguration screen.
1. Power on the PC and as soon as the CD-ROM drive LED goes out, load the USB Flash Tool CD into the PCs CD-ROM drive.
If you load the CD too late, the PC boots as usual. In that case, restart the PC so that the PC boots from the CD.
2. Allow the PC to boot from the CD (several minutes, depending on your PC).
Troubleshooting tips: If the PC fails to display the Flash Drive Setup screen within 30 minutes, make sure that the PC boot priority is set to boot rst from the CD-ROM drive and make sure that no devices are connected to the USB-A ports. If the PC still fails to display the Flash Drive Setup screen, try another PC. It could be that your PC is not compatible with the boot program on the USB Flash Tool CD.
3. Follow the on-screen USB Flash Tool screen prompts. Other status screens may appear briey but are not necessarily described here: N OTE : To respond to a prompt use only the keyboard, not the mouse. Screen prompt
1. Please plug in a USB ash drive and insert a valid product CD, and press OK.
What you need to do: The CD-ROM drive door may open and close automatically during this procedure. If it does not, manually open and close the drive door when removing/inserting a CD. Connect a USB ash drive to a USB-A port on the PC. Remove the USB Flash Tool CD. Insert the system software CD 1 and press Enter, then wait. If the same screen prompt re-appears, just wait or press Enter again.
2. Total Number of CD: x Continue with ash drive setup? Yes No 3. Flash programming in progress. Please wait. 4. Copying [lename]... [Progress bar indicates %]
Select Yes.
Wait for the next prompt. Wait for the next prompt. This task usually takes 5-10 minutes, but may take considerably longer, depending on your PC.
41
System software
Screen prompt
5. Please insert CD 2 and press OK.
What you need to do: Remove CD 1, insert CD 2, and press Enter. If the same screen reappears, ignore it. It will disappear in approximately 10 seconds. Then follow the same sequence of prompts that appeared for CD 1. Wait for the next prompt. This task usually takes 5-10 minutes, but may take considerably longer, depending on your PC. The progress bar reaches 100%; the Flash drive LED stops ashing and eventually goes out; and the next prompt appears.
6. Copying [lename]... [Progress bar indicates %]
7. USB ash device is ready for installation. The device can be safely removed. OK
Wait until the LED on the ash drive goes out completely. Wait another 30 seconds. Disconnect the ash drive from the USB-A port. Press Enter. Select No unless you are preparing more than one USB ash drive. Select Yes. Remove the system software CD.
8. Do you want to program more USB ash drives? Yes No 9. System will shutdown. Yes No 10. Processing complete. Please remove CD. Rebooting...
The following prompt appears at the end of a list of status messages:

11. Please remove CD. Close cdrom drive and hit return.
If you have not removed the CD yet, remove it now. Manually close the CDROM drive and press Enter. Allow the PC to boot to Windows.
12. Shutdown complete
Troubleshooting tip: If the LED on the USB ash drive fails to light when you connect the ash drive to the PC, do the following: power off the PC; remove and reinsert the USB ash drive into the PC; and verify that its LED turns on when the PC is turned on.
4. Label the prepared USB ash drive with identifying information.
For example, copy onto a label tag (1) the product name and (2) the system software version number that you nd printed on the system software CD label. The USB ash drive is now prepared and can be used to install system software on the Unit-H1.
42
System software
TO
INSTALL SYSTEM SOFTWARE USING A PREPARED
USB
FLASH DRIVE
1. 2. 3.
If your USB ash drive is not yet prepared, follow the procedure on page 41. Power off the print engine using its AC power switch. Make sure the following cables are attached to the Unit-H1:
Interface cables (2) to the print engine Power cable to AC outlet
DIAG
DL
VIDEO
To print engine
USB-A connectors To LAN hub This connection has no effect, therefore it can be attached or not.
To print engine
To AC outlet
4.
Attach the prepared USB ash drive to a USB Type A connector on the Unit-H1.
If dust covers are attached to the USB Type A connectors, remove one dust cover using needle-nose pliers.
N OTE : DO NOT move the service switches to the service position. Leave the switches in
the position for normal operation (down).

DIAG LEDs Switches down
DIAG VIDEO
DL
USB Type A connector
43
System software
5. 6.
Power on the print engine using its AC power switch. Wait several minutes while the les are transferred (usually between 6 and 20 minutes, depending on the size of the system software).
The ash drive LED shows sporadic activity. The DIAG LEDs show random 2-digit hexadecimal numbers, including the digits 00 and FF. When done, the ash drive LED goes off and stays off; the DIAG LEDs show FF and stay at FF.
7. Power off the print engine using its AC power switch.
Before you power off the print engine, wait a full 30 seconds to make sure that the ash drive LED stays off and that the DIAG LEDs stay at FF.
8. After the DIAG LEDs go out, wait at least 30 seconds and then remove the USB ash drive from the Unit-H1. Power on the print engine using the AC power switch and allow the system to boot.
9.
Wait approximately 5 minutes for the Printer tab on the main copier screen to become active.
10. Touch the Printer tab on the main copier screen and then touch the Printer Status/ Settings key. Immediately select a language when the Language Selection screen appears.
11.
If the Language Selection screen disappears before you make a selection, you may need to recycle power on the print engine or, to change languages, repeat this entire procedure.
12. If the Select Market Region screen is displayed, select the name of the region for the Unit-H1, and then select OK.
This screen is displayed only if English was selected from the language selection screen.
13. 14. At the keypad screen, enter the Administrators case-sensitive password: Fiery.1 At the Setup screen, reenter the customers settings from the Conguration page that you printed earlier.
Enter settings for Server, Network, and Printer Setup, in that order. Ignore the settings not included on the Conguration page if it is more appropriate for the site administrator to set them. For more information, see Conguration and Setup, on the User Documentation CD.
15. After all setup options are congured, select Exit Setup from the Setup screen, and then press OK.
The Unit-H1 reboots with the updated system software and setup options.
16. Allow the Unit-H1 to reach Idle.
If you have been given any patches (system update les) for this version of system software, you must install them now, according to the instructions provided with each patch.
44
Specications
Specications
The Unit-H1 has the following features.
Hardware features
1.5GHz Intel Celeron Mobile Pentium (ICP-M) CPU 256MB memory, upgradeable to 512MB Hard disk drive, minimum 80GB Battery3V manganese dioxide lithium coin cell (Panasonic CR2032 or equivalent)
Networking and connectivity

The Unit-H1 has the following networking features: Supports AppleTalk, TCP/IP, and IPX protocols simultaneously RJ-45 port for twisted pair (10/100/1000BaseT) network printing USBtwo Type A ports
N OTE : For information about Unit-H1 user software, see the user documentation. The
latest user software must be installed onto all computers that print to the Unit-H1. Using incompatible versions of the system and user software may result in system problems.
Safety and emissions compliance

The Unit-H1 has been certied to meet or surpass the following standards:
Safety approvals EN60950-1 IEC60950-1 UL60950-1 CAN/CSA-C22.2 60950-1 EMI/EMC approvals FCC Class B VCCI Class B EN55022 Class B EN55024 AS/NZS 3548 Class B AS/NZS 4252.1
45
Troubleshooting
Troubleshooting
The following sections identify the sources of common problems that may occur with the Unit-H1 and suggest ways of correcting them.
N OTE : These sections do not attempt to provide troubleshooting information for
attached computers such as PCs, for print engines, or for extensive networks. Refer problems in these areas to the appropriate service departments and network administrators. The troubleshooting process is designed to eliminate the most obvious causes of failure before progressing to more complex issues. Where problems occur on page 47 gives an overview of the Unit-H1 components and indicates areas most likely to require troubleshooting. Try a phone check before you go to the customer site. Before you go to the customer site on page 49 suggests areas you should check before making a service call to the customer site. With a phone call, you can nd out if the problem is a simple operating failure or a failure caused by a network or conguration change. You can ask the customer to check for loose cables on the back of the print engine and loose connections at a power strip or outlet. Check for obvious causes of problems. Check network connections. Preliminary on-site checkout on page 50 takes you through the initial visual checks you should make when you arrive at the customer site. Checking the network on page 51 provides guidelines for checking the network connections between the print engine and the computers to which it is connected, as well as information on several printing problems.
Where problems occur

The Unit-H1 is a built-in print server for print engines, and it is generally part of a conguration like the one shown in Figure Y. Problems may occur in one of the following areas: The Unit-H1 or the print engine The interface between the Unit-H1 and the print engine The interface between the Unit-H1 and computers that print to it
47
Troubleshooting
External devices PC
Unit-H1 Assembly
Print Engine
Board Networked computers Flash Device SATA HDD Print RTC/ PCI-ISA Print Engine Interface Status/Control Status +5VDC Switch Network interface USB-A interface CPU SDRAM Print Engine PCI/Memory Controller
Battery
DIAG interface
Port 80 board
Power supply AC power PCI Bus
F IGURE Y
Unit-H1 functional diagram
48
Troubleshooting
Before you go to the customer site

Before you make a service call to a customer site, talk to the customer on the phone, and check the following items:
1. Does the print engine work?
If the print engine works, but the user cannot print the Unit-H1 Test Page, a service call is probably required.
2. Is the failure caused by a simple operating problem?
Is there a printing problem? Does the Unit-H1 Test Page fail to print? Does the Unit-H1 fail to respond to a print command? Does printing seem to take a long time? Is print quality poor? Does the Unit-H1 fail to appear in the list of printers? If the answer to any of these questions is yes, refer the customer to the user documentation. If the customer has followed the corrective actions in the user documentation and has failed to solve the problem, be prepared to make a service call. Keep a log of the failures the customer has observed.
3. Has the customer made any network changes?
If network changes have occurred, request that the customers network administrator verify the Unit-H1 network requirements.
4. Is the user having printing problems with a particular image le?
If there are problems with les from particular applications, the user may be more successful using different print settings. If your telephone call fails to solve the problem, proceed to the next phase, the preliminary on-site checkout.
49
Troubleshooting
Preliminary on-site checkout

Your goal in the preliminary on-site checkout is to eliminate obvious problems, such as loose or missing cables and connectors.
See Checking connections on page 7. See other documentation for guidelines when disassembling, checking, and reassembling the print engine. If all cables and connections look good and the problem still exists when the print engine is powered on, proceed to the next phase of troubleshooting.
50
Troubleshooting
Checking the network

Printing problems may arise if the network hardware or software is not set up properly or does not match network settings on the Unit-H1. Problems may also arise when printing from a specic application or printing a particular le. Most of these problems show up as printing problems and do not necessarily indicate a Unit-H1 malfunction. The customers network administrator can eliminate many printing problems without requiring you to make a service call. The network administrator deals with: Error conditions on the print engine Network connection problems that result in the print engine not appearing in the list of printers on the customers computers
N OTE : If the print engine does not appear in the list of printers on the network, there may
be another device on the network with the same IP address. Conicting network settings in Setup and on the customers computers Printing problems caused by inappropriate Setup options Application-specic printing errors caused by missing or incorrectly installed printer description les
Error messages and conditions

To address specic error messages or conditions, refer to Table A. Use the table to locate the problem or symptom you want to x and read about the possible causes. Then perform the suggested actions to solve the problem.
51
Troubleshooting
T ABLE A Symptom
Unit-H1 error messages and conditions

Possible cause Suggested action
DIAG 2-digit display codes (any other error codes are for factory use only) FF E3 00 No power Unit-H1 does not start up. The Unit-H1 is not connected to print engine or print engine is OFF.
Make sure the print engine is on and connected to the Unit-H1. Replace the Engine key chip. If replacing the motherboard, use the key chip from the old motherboard or order a spare (see page 12). 1. Make sure that the Unit-H1 is connected correctly to the print engine. 1. Make sure that the Unit-H1 is plugged in. 2. Make sure all cables are intact and that all connections are rmly in place between the power outlet, power supply, and motherboard. 3. If problem persists, replace the power supply.
Unit-H1 is not booting DIMM is missing Unit-H1 has booted and is functioning correctly
Check external and internal connections and cables. Install or reseat the DIMM in DDR DIMM2. No action required.
Unit-H1 shuts down just Engine ID mismatch: before reaching Idle. Chip in location U7201 is missing or the wrong chip. When print engine is turned on, the Unit-H1 does not start up: No fan noise. Faulty or missing connections/cables to the print engine. Faulty or missing connections/cables between the power outlet, power supply, and motherboard.
Unit-H1 shuts down suddenly. Network Unable to connect to the network.
Enclosed fan or CPU fan stopped, causing automatic shutdown.
1. Replace enclosed fan (see page 24) or CPU cooling assembly (see page 23).
One of the following: Network cable or connection is faulty. Network is faulty. System software is corrupted. Ethernet interface on the motherboard is faulty.
1. Check the cable connection to the Unit-H1 connector panel and the network. Make sure that the cable is the correct type (see page 31). 2. If the network cable is the correct type and is properly connected to the Unit-H1 connector panel, connect a new network cable to the Unit-H1 connector panel. 3. If the problem persists, have the network administrator check Network Setup. 4. If the problem persists, make sure that the network administrator has checked other devices on the network.
If other devices are not functioning, there could be a problem with the network.
5. If the problem persists, reinstall system software (see page 35).
Corrupt system software may cause the system to hang.

6. If the rest of the network is functioning properly and the problem persists, replace the motherboard (see page 12).
52
Troubleshooting
T ABLE A Symptom
Unit-H1 error messages and conditions (Continued)

Possible cause Suggested action
Date and Time Date and Time is lost on Conguration page (or other print pages) Battery on the motherboard does not have proper electrical contact with the battery socket. Battery is dead. Printing
N OTE : Intermittent print quality problems are difcult to trace. Before you try to troubleshoot print quality problems, print the Check the battery for proper installation and/or replace the battery (see page 22).
Conguration page to make sure that the print engine itself does not need servicing or adjusting. For instructions on printing the Conguration page, see page 31. Conguration page fails to print. The print engine is not ready to print. There is a problem with the connection between the Unit-H1 and the print engine.
Make sure that the print engine is powered on and ready to print. 1. Check again that the print engine interface cables are present and properly connected to the Unit-H1 and the print engine (see page 8). 2. If the problem persists, power off/on the print engine. 3. If the problem persists, replace the print engine interface cables (see page 8). 4. If the problem persists, you may need to service the print engine. 5. If the problem persists, you may need to replace the motherboard.
Unit-H1 appears on the list of printers on the customers workstation, but certain jobs do not print.
A PostScript error. An application problem.
Make sure Print to PostScript Error in Setup is set to Yes. Check for error messages on the Unit-H1 output. 1. Try printing a job from a different application to determine if the problem is associated with a particular application. 2. Make sure that the connection between the Unit-H1 and the workstation is working by downloading a Test Page from the workstation, or by printing a simple le such as a text le. 3. Resend the problem le.
53
Troubleshooting
T ABLE A Symptom
Unit-H1 error messages and conditions (Continued)

Possible cause One of the following: A PostScript or application error. System software is corrupted. Suggested action
1. Cancel the Unit-H1 print job. 2. If this fails to clear the problem, reboot the Unit-H1. 3. If the problem persists, select Clear Server. 4. If the problem persists, reinstall system software (see page 35).
A print job stalls or stops after one or a few pages.
Corrupt system software may cause the system to hang at this screen. Print quality is poor. One of the following: A le or application problem. A missing or outdated printer description le. The application cannot nd the appropriate printer description le.
1. Print the Unit-H1 Conguration page (see page 31). 2. If the quality of the Conguration page is good, the error condition may be caused by a le or an application problem. 3. Make sure that the appropriate printer description le is installed. See the user documentation for a list of printer les.
If the user can print the Unit-H1 Test Page but cannot print a job from a computer on the network, make sure the network administrator has: Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers. Activated the network and used it to communicate with other printers. Checked the corrective actions listed in the user documentation. Conrmed that the applicable network settings in Setup (such as AppleTalk zone, IP address, Subnet mask, and Gateway address) match the settings used in the network.
N OTE : EPS le generation is not completely standardized among applications. Some users may encounter problems while printing
certain EPS les.
54
Troubleshooting
Printing to the Unit-H1

If the customer can print the Unit-H1 Test Page but cannot print a job from a computer on the network, you may have to make a service call. However, rst make sure the network administrator has done the following: Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers. Activated the network and used it to communicate with other printers. Conrmed that the applicable network settings in Setup (such as AppleTalk zone, IP address, subnet mask, and gateway address) match the settings used in the network. When you make a service call, check the Unit-H1 faceplate to make sure that the appropriate network connection is in place. Print quality problems are difcult to trace. Before you try to troubleshoot print quality problems, print a Test Page to make sure that the print engine does not need servicing or adjusting. Also, make sure the correct paper is being used in the print engine.
N OTE : EPS le generation is not completely standardized among applications. Some users
may encounter problems while printing certain EPS les. If the printer does not print The following table lists possible causes and solutions when the printer does not print.
T ABLE B
Causes and solutions when printer does not print

Solution Turn on the print engine. Make sure print engine interface connector is properly connected to the print engine. Load the specied paper in any of the input trays. If you cannot, the print engine may be out of order. Contact your authorized service support center.
Possible Cause Is the power on? Are the two print engine interface connectors properly connected? Is the specied paper loaded? Can you print a Test Page from the printer driver?
55
Troubleshooting
Other printing problems The following table lists other printing problems and what to do about them.
T ABLE C Problem An image is printed on the reverse side of the paper. Multiple pages are fed through the print engine at once. Paper misfeeds occur frequently. It takes too long to complete the print job.
Other printing problems

Action Reload the paper in the paper tray upside down. Remove all the pages from the paper tray and fan them gently before reloading. Check the paper size settings. Use the recommended paper. Avoid using curled, folded, wrinkled, perforated, or glossy paper. The data is so large or complex that it takes additional time to process. Look for indicators on the print engine that data is being processed and give it time to nish.
56
Index
Numerics
10/100/1000BaseT 33
L
LAN (local area network) 3 LAN port 43 LEDs 6, 8
B
battery 22, 45, 53 BIOS motherboard 9 PC 41
M
MAC chip set 21
N
network connections 51 networks connecting to 33 supported 45
C
cables checking 50 HDD 30 CD, System Software 35 checking cables 50 network connections 51 Conguration page 31 connecting to the HDD 31 to the network 33 connector panel 8 connectors, power 11
P
Port 80 board 27 power cables 11 power supply 25 precautions 14, 16, 18 printing problems 55 Test Page 32
S
safety approvals 45 service switches 43 system software, installing 35
D
damage, reporting 3 date and time 53 DIAG LEDs 8, 11, 27, 43, 44, 52 DIMM 6, 19 download (DL) switches 6, 8, 9
T
Test Page 31
E
EMI approvals 45 ESD precautions 3, 14, 16, 18
U
U5060 21 U530 9 U7201 21, 52 U7701 21 USB ash tool CD 41
H
hard disk drive proper handling 28 removal 26, 30 system software 28
I
IP address 3
K
key chip 21, 52
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imagePASS-H1, Color Network Printer Unit-H1

EFI Part Number: 45054973 12 May 2006

Scope of this guide

About the illustrations in this guide

Terminology and conventions

Tools you will need

Power Supply Cord Notice

Lithium Battery Notice

Short Circuit Protection

N OTE : For details on power cabling, see Figure F

on page 15 and Figure G on page 16.

Unit-H1 exploded view

Accessing the Unit-H1

Accessing the Unit-H1

Unit-H1 attached to the print engine

DIAG 2-digit LEDs Tab slot

DL switches Service position (up):

[Reserved for future use]

Normal position (down):

Print Engine interface connector

USB-A ports (2)

10BaseT/100BaseTX/1000BaseT connector for twisted pair Ethernet

Print Engine interface connector

Unit-H1 connector panel

CHECK INTERNAL CONNECTIONS

grounding wrist strap.

Replacing the Unit-H1 motherboard

Replacing the Unit-H1 motherboard

SHUT DOWN THE

FROM THE PRINT ENGINE

Printer Status/ Settings

Printer Status/ Settings

Idle appears on the print engine LCD

xxxxx Idle x.xx

Replacing the Unit-H1 motherboard

Select Shut Down from the Functions screen.

Select Shut Down System from the Shut Down screen.

Restart System Shut Down System Reboot System

Shut Down System

Replacing the Unit-H1 motherboard

(electrostatic discharge) precautions while performing this procedure.

Unit-H1 lid screws

Replacing the Unit-H1 motherboard

HDD cable in motherboard connector SATA0 (see note on page 31)

HDD SATA power cable

Replacing the Unit-H1 motherboard

Gently set the lid upside down on a at anti-static surface.

HDD cable in SATA0 (see note on page 31)

Power supply cable for motherboard in J8008

Port 80 board cable connector

Power supply cable for HDD

Accessing the Unit-H1

(electrostatic discharge) precautions while performing this procedure.

The screw types differ. Keep like screws together.

Replacing the Unit-H1 motherboard

REPLACE THE MOTHERBOARD IN THE CHASSIS

Connector panel cutouts [Chassis not shown]

Replacing Unit-H1 components

Replacing Unit-H1 components

(electrostatic discharge) precautions while performing these procedures.

Replacing Unit-H1 components

Replacing Unit-H1 components