Christopher Bennett

Stockton, NJ cdb5048@gmail.com Cell: (908)-391-0420

Dedicated problem-solver and strong team member successful at building relationships with business partners, customers, leadership team, and peers. Collaborator recognized for innovative ideas and strong technical support. Enjoys working in a fast paced, customer focused environment. Select accomplishments include: Customer focused problem solving and software development Leading teams to create innovative, complex customer solutions Trainer of peers and customers on customized, technical solutions Collaboration to define and develop customer focused systems

Expertise That Drives Business Success

Software Development Project Management Technical Writing Team Leadership Problem Solving Training Technical Support Account Management Quality Assurance Agile

Experience in Innovative IT Solutions

NCS TECHNOLOGIES Piscataway, NJ
$20 Million annually, full service provider of technology solutions

BUSINESS ANALYST November 2011 Present QUALITY ASSURANCE TESTER / LEAD TESTER March 2010 - November 2011 Product Owner Delegate directly involved with the first AT&T Agile project in the emerging business market division. Met with service provider owners creating reports and API development strategy. o Lead team of 8 in user story creation and point estimation. o Managed aggressive timelines to prepare the product backlog catalog for each sprint. o Proficient in using Rallydev. to manage stories, milestones, and other key tasks to ensure project success. Technical expert responsible for working independently with end users, software development and user interface teams to define concepts, wireframe mockups, and detailed system requirements. o Led client team of 8 members where I was responsible for delivering functional and system requirements in an aggressive 4 month timeline. o Successfully met deliverable timelines for two platform specific requirements. Oversaw conferences, maintained accurate business processes, flow charts, use cases, and analytical data utilizing ghant charts and burn down graphs. Extracted complex scenarios and distinguished true needs from user requests and transposed into detailed requirements. o Resolved global problems that arose between usability and performance needs by facilitating daily meetings with team members from various global locations. This resulted in faster completion time and yielded a higher quality user experience. o Efficiently found and resolved defects by working closely with development and architecture teams, ensuring the delivery of quality work to customers.

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Christopher Bennett
Stockton, NJ

cdb5048@gmail.com

Cell: (908)-391-0420

Meet with high ranking stakeholders on an ongoing basis to propose and outline statements of work for critical projects. o Prepared and delivered customer specific presentations focused on the development and implementation of complex solutions encompassing fixed time and budget. Successfully won proposal of work valued at $85,000 with opportunity for continued growth through building of long term relationship. Manager of projects, supervising project resources, efforts and team members to design, develop and deliver solutions aligned with customer needs. o Strong internal and external communication and management plans enable delivery of project ahead of deadline and within budget by utilizing online collaboration tools to track and log progress, changes, and critical decisions. o Maintain positive working relationships with clients though creative and outof-the-box solutions. Implementation of an ad hoc database using Excel, set up internal wiki to consolidate questions and answers across team of over 50 people. Developed in-depth knowledge of system logic and functionality, allowing the creation and execution of a great number of quality test scripts. o Early discovery and documentation of defects with both customer facing front-end (GUI) and system facing back-end (Workflow) processes enabling on time delivery and customer satisfaction. Trainer of new hires to ensuring adequate comprehension and skills are met, allowing for successful execution of Java and UNIX test cases. o Creator and developer of several (5) training guides which allow colleagues to quickly and easily learn and accomplish tasks. Trained 8 people improving their job readiness from 4 weeks to 2 weeks. Created a custom program which allowed automation of XML data to be used for testing yielding a cut in setup time by 55% and increasing productivity by 30%. Team Lead on cross functional team to deliver and complete testing on time by providing and coordinating 24/7 support and coverage.

HEATH QUEST FITNESS Flemington, NJ

National top 100 health and fitness club

MARTIAL ARTS INSTRUCTOR September 2010 Present Member of team developing new curriculum for over 350 students focused on maintaining a high level of consistency and safety, while creating a fun atmosphere. Highly energetic Trainer who takes great pride in ensuring all curriculum material is done at a highly proficient level and in a realistic setting. Developed dedicated customer following through consultative teaching and focus on goal achievement.

Education
Bachelors of Science - The Pennsylvania State University (2009)
Information Systems Technology Minor - Business Supply Chain Minor - Security Risk Analysis

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