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A one-day meeting for local and regional healthcare specialists to discuss advances,problems, and solutions in various medical informatics venues. The session will provide an opportunity to meet and talk with leading specialists at the forefront of care coordination. The event is organized by the Center for Advanced Information Management* at Columbia University and the IBM Health Informatics Research Department.
* The Center for Advanced Information Management at Columbia University is a New York State Center for Advanced Technology (CAT) sponsored by Empire State Developments Division of Science, Technology and Innovation (NYSTAR).
WWW.CAT.CO LU M BIA.EDU 650 West 168th Street, Suite B-130, New York, NY 10032 Tel: 212 305 2944 Fax: 212 305 0196
8:15am 8:45am
Registration
Workshop Co-Chairs Welcome and Introductory Remarks
Shahram Ebadollahi, PhD; IBM George Hripcsak, MD, MS; Columbia University
9:00am
9:30am
Smarter Care Karen Parrish, MBA; IBM Serving our Veterans Virtually: Perspectives on VA Telehealth Technology and Policy Cathy Cruise, MD; Veterans Integrated Service Network
10:30am KEYNOTE: The Role of Health IT in Integrated Care (remote) Moderator: Michael OBoyle Nirav R. Shah, MD, MPH; NYS Department of Health COFFEE BREAK SESSION B: Impact of Care Coordination on Cost
Moderator: Adler Perotte, MD, MA
11:00am 11:30am
Cost Considerations in Care Coordination Rainu Kaushal, MD, MPH; Weill Cornell Medical College Care Coordination in the Era of Value Based Care Delivery Peter N. Bowers, MD; Anthem Blue Cross/Blue Shield in Connecticut
12:30pm 1:45pm
Data Quality and Metrics for Care Coordination Craig A. Jones, MD; Vermont Blueprint for Health Improving Care Coordination with Big Data, Analytics, and Technology Paul Contino; New York City Health and Hospitals Corporation
2:45pm PANEL: Care Coordination in the Region: Clinical Organizations Using Technology to Support Better Care
Moderator: Jacqueline Merrill, PhD, MPH, RN; Columbia University Panelists: Holly Miller, MD; MedAllies/Taconic IPA Susan Northover, RN, MPA; Visiting Nurse Service of New York
Walter Sedlazek; IBM Cram Simeon Schwartz, MD; WESTMED Medical Group
4:00pm
Abstracts
The Role of Health IT in Integrated Care
Nirav R. Shah, MD, MPH New York State Department of Health. Health technology plays a significant role in the evolving health care delivery model, which demands more clinical integration for better care. Dr. Shah will discuss Health IT innovations in New York, and how health IT will improve patient care and support the patient-centered medical home. He will also discuss the State Innovation Model Plan and the federal funds that are helping the state test six new models of care.
Abstracts (cont.)
Cost Considerations in Care Coordination
Rainu Kaushal, MD, MPH Center for Healthcare Informatics and Policy, Weill Cornell Medical College With expertise in quality, patient safety, and health information technology, the speaker will discuss measuring the effects of health IT on health care quality and costs with a view toward optimizing the value of health care in the current environment. Examples will be presented from recent empirical studies of different technologies and models of healthcare delivery, including EHRs, HIE, and PCMH.
Smarter Care
Karen Parrish, MBA Software Group, IBM As the journey for improved quality of care and lower cost of care continues, IBM has been side by side with its clients helping to lead the way to new business models and a greater focus on community wellness. Smarter Care is IBMs point of view on how to embrace the ecosystem of providers, payers and recipients of care into communities of care focused on the clinical, social and lifestyle aspects of that care. The huge impact that data has on our ability to know, understand and engage with individuals is a challenge that all payers and providers face. IBM is armed with the capabilities to address these challenges. This talk is designed to highlight the cause of this data deluge, suggestions on how to address it, and to share the work IBM and its clients are doing to leverage it.
Panel Presentations
Care Coordination in the Region: Clinical Organizations Using Technology to Support Better Care
Moderator: Jacqueline Merrill, PhD, MPH, RN; Columbia University
Four representatives from practice areas will focus on how clinical information systems are being used in their organizations to address coordination: 1) Within care teams 2) Across care teams 3) Between care teams and community resources 4) For continuous familiarity with patient across time 5) For continuous proactive and responsive action between visits 6) For supporting providers consider the needs, preferences, of patient 7) For shared responsibility-between patient and caregivers The panel will comment on how their organization has handled barriers to effective use of technology, data exchange and/or availability of important information. There will also be opportunity for the audience to ask questions.
Speaker Profiles
Nirav R. Shah, MD, MPH
Commissioner New York State Department of Health Dr. Shah has been the 15th Commissioner of the New York State Department of Health since 2011. A native of Buffalo, he graduated with honors from Harvard College. He has an M.D. and M.P.H. in medicine and chronic disease epidemiology from Yale University. He is board certified in Internal Medicine. Dr. Shah heads one of the worlds leading public health agencies with an annual budget of more than $58 billion. During his tenure, the Department led the transformation of the states Medicaid program, which resulted in more than $4 billion in savings in just the first year while improving population health and quality of care. The Department also spearheaded the creation of a health benefit exchange that will give 1.1 million New Yorkers health insurance coverage and drafted an evidencebased Prevention Agenda for improving the health of all New Yorkers.
Programs of Care
Walter Sedlazek, MBA IBM, Cram
The discussion will highlight a human centered HIT platform approach to integrating medical, behavioral, and social care and enabling community-based teams to deliver programs of care for vulnerable populations.
TBA
Simeon Schwartz, MD WestMed Medical Group
Cathy Cruise, MD
Director Veterans Integrated Service Network Cathy is Director, of the Veterans Integrated Service Networks (VISN), Virtual Health and Rehabilitation Programs. A psychiatrist, she graduated from the New York University School of Medicine and completed a residency in Physical Medicine and Rehabilitation at the Rusk Institute of Rehabilitation, New York University. She is responsible for the development and implementation of the Health and Rehabilitation Programs in Veterans Integrated Service Network #3, which encompasses New York City, Long Island, Westchester, the Hudson Valley and New Jersey. In this capacity, she embraces a culture in which access to care is facilitated through the use of telehealth technology. Dr. Cruise works closely with Telehealth Services in VA Central Office.
Panelists
Holly Miller, MD, MBA, FHIMSS
Chief Medical Officer MedAllies, Taconic Independent Practice Association Holly currently has two roles: She is the Chief Medical Officer of MedAllies, providing operational, tactical, and strategic collaborative leadership on all MedAllies projects. She is also the medical director of the Taconic Independent Physicians Association (IPA), where she works to optimize strategic implementations of certified EHR systems to improve patient quality and outcomes, support PCMH transformation and enhance care coordination. She was formerly a Vice President and CMIO of University Hospitals and Health Systems, in Northern Ohio. Prior to joining UH, she worked as an HIT Managing Director for the Cleveland Clinic where she also maintained a clinical practice in General Internal Medicine. She has been active in healthcare informatics research, and has been a co-investigator on multiple grants. A member of HIMSS since 1999, Dr. Miller was on the HIMSS US Board for 4 years, and served as a Vice Chair of the HIMSS Board. She is also an immediate past inaugural member of the HIMSS World Wide Board. She is active in a variety of current and previous S&I ONC committees, and other State and Government HIT committees.
Panelists (cont.)
Walter Sedlazek, MBA
Product Strategy IBM Cram Walt heads Product Strategy at IBM Cram. He reports to the Cram brand CTO and helps to define future product plans and innovation initiatives, including joint research activities with IBMs Watson research labs and IBMs Smarter Care development programs. Walt has been with Cram for eight years and has supported the launch of multiple major new products for its health and human services clients and has participated in health information technology standards work for the US government. He brings over 20 years of experience in managing COTS-based enterprise software solutions for clients in the public sector as well industries such as insurance, retail, telecommunications, and manufacturing. Prior to joining Cram, Walt led product management and strategy teams at Oracle for ten years developing CRM, case management, customer service and call center applications and government vertical applications. In addition, he has led quality management and business process reengineering initiatives using lean manufacturing and six sigma techniques while working for system integration and product vendors supplying solutions to the public sector and telecommunications industries. He has a BSEE from Georgia Tech and a MBA from the University of Virginia, Darden School.
Conference Chairs
Shahram Ebadollahi, PhD
Program Director, Health Informatics Research IBM Research
Organizing Committee
Paul Goldfarb, MBA
CAIM Director of Business Development
Simeon A. Schwartz, MD
President and CEO WESTMED Medical Group Simeon is founding President and CEO of WESTMED Medical Group and the CEO of WESTMED Practice Partners (WPP). The group is a 250+ physician primary care focused multi-specialty practice. He has been committed to improving both operational and clinical efficiency with a focus on quality. To accomplish this, Dr. Schwartz and WESTMED have been early adopters of healthcare IT and have worked with many IT vendors with process and system redesign to improve care. WESTMED Practice Partners, established in 2011, is a management services company that has evolved from the success of the WESTMED Medical Group. The mission of WPP is to provide comprehensive, turnkey solutions for advanced ambulatory care sites. Dr. Schwartz is a hematologist and oncologist. He received his undergraduate degree from the Massachusetts Institute of Technology and his medical degree from Yale University School of Medicine in New Haven. Dr. Schwartz then completed his internship and residency at The New York Hospital-Cornell Medical Center and a fellowship in hematology and medical oncology at Memorial Sloan Kettering Cancer Center.
Shilpa Mahatma, MS
Senior Research Engineer, IBM T. J. Watson Research Center
Demonstrations
Cram
Abha Keshava
Posters
Targeting and Refining Health Challenges to Improve Medical Adherence
Robert Farrell1, Catalina Danis1, Shih Ping (Kerry) Chang2 IBM, TJ Watson Research Center1 and Carnegie Mellon University2
Medical providers are increasingly managing patients with chronic disease by applying risk analysis methods to determine the best course of treatment. However, adherence to long-term treatment plans is low (averaging 50% for prescribed medications and 30% for lifestyle changes.) Our approach is to improve adherence through improved patient engagement in health care processes. We are developing a software solution for mounting engaging Health Challenges that help participants set a goal, track their behavior, monitor their progress towards the goal and evaluate the result. Challenges can be targeted to individuals or to groups in a particular demographic or with a particular risk factor. We will use data analytics to refine the mechanics of the challenge to respond better to each individuals performance. We present observations from a first deployment of the solution in a wellness setting and describe a planned deployment to chronic patients who have been advised to lose weight.
Posters (cont.)
This study explores the impact of electronic based patient engagement tools (kiosks, portals, mobile phones, and clinical decision support alerts) on decision-making, adherence to care plans, and clinical, and financial outcomes. We explore adoption rates, workflow implications, and analytic approaches to predict which tools work best with various populations. Engaging patients to take action through meaningful use of technology is an integral part of health care transformation, contributing to better health, better healthcare, and lower costs.
Aging Well Speeding the Adoption of Ambient Assisted Living Services Patient Engagement: Measuring Technology Impact on Care Outcomes
CPP (M Minniti, D Freed, S Cashon, T Blue); IBM (C Danis, M Ball, R Farrell); Jefferson School of Nursing (R Kennedy, I Hilghman, B Thomas, C Dolan, S Nevins; NSIM (M Miller, S Ballen, A Crimm, Z Font)
IBM, Care Partners Plus (CPP) and NSIM (Ninth Street Internal Medicine Associate) It is estimated that patient adherence to long-term medication therapies is in the 40% to 50% range, while estimated rates of adherence to lifestyle-based prescriptions such as increasing exercise and adopting a low-fat diet, range 20% to 30%. Increasingly technology is being used to engage patients; however, there is a paucity of research showing the impact of such technology on patient engagement, adherence to treatment plans and clinical and financial outcomes.
Haim Nelken
IBM Research The increase in life expectancy reinforces the need for smart and innovative services that help elderly people to be self-sustaining as long as possible and maintain a satisfactory quality of life. This emerging market of smart services, known in Europe as Ambient Assisted Living (AAL) services, offers many solutions for disease management, support in daily life activities, wellness and social interactions. AAL services are usually a non-trivial composition of software, hardware and human resources. One of the impediments to the adoption of AAL services is the lack of an economically viable market place for the provisioning of such services.
www.cat.columbia.edu
In 1983, New York State established a Center for Advanced Technology (CAT) Program to promote the collaboration between its industry base and its major research institutions. The goal was to facilitate technology transfer and commercialization using the expertise and resources in academia to benefit companies economically.
The Health Informatics Research Department at IBM is a multi-disciplinary team of scientists with diverse set of skills conducting research in the broad area of health informatics. Its mission is to provide the scientific underpinnings and thought leadership for IBMs active presence in the area of health informatics. Main focus areas are: Analytics and Big Data in Healthcare and Life Sciences Visualization and Decision Support for Healthcare and Life Sciences Insights-driven Wellness Management Services Data Integration and Platforms We conduct our research in collaboration with external organizations and are active participants in the scientific community. Our research in the above areas has applications in Care Coordination (providers, payers, governments) and Real World Evidence (pharma) among many others. In Care Coordination we are interested in using advanced analytics and technologies to enable identification of patients/members at risk, devising management plans, identifying the collaborative team to support the patient/member, addressing adherence and compliance with the suggested plans. In the area of Real World Evidence, we use our advanced analytics tools and visual analytics to better explain variation in the population (responders vs. non-responders), exploring hypotheses, and design of adjacent services (insights-driven services health and wellness service design). There are a number of commercial software and services offerings by IBM based on our research. For example see IBM Patient Care and Insights: http://www-01.ibm.com/software/ecm/patient-care/
Currently, the program continues with 15 CATs at 13 institutions located around the state. Each CAT has a specific technology focus (http://www.nystar.state.ny.us/cats.htm) and approach to helping its partner companies. The CAT program is supported by NYSTAR, the New York State Foundation for Science, Technology and Innovation. NYSTAR currently offers a range of programs to help promote the states technology base. Columbia Universitys Center for Advanced Information Management has been a participant in the CAT program since its inception. CAIMs focus is at the intersection of biomedical science, information technology, and biomedical imaging, with the occasional inclusion of other areas of biomedicine and information processing. Its main contributing units are the Department of Biomedical Informatics and the Center for Computational Biology and Bioinformatics, both at the medical center (College of Physicians and Surgeons), and the Computer Science Department and imaging group of the Department of Biomedical Engineering, both in the School of Engineering and Applied Science. This broad range of expertise serves CAIM well in allowing for innovative interdisciplinary projects involving specialists from both schools and campuses. A few of CAIMs industry-focused activities and offerings are: Grant program for industry co-sponsored research projects Specialized workforce training courses and seminars Technology Forums featuring informative programs focusing on areas of industry interest External Advisory Board with members from a wide range of companies Access to other NYSTAR development programs (funding, technology/legal services, etc.)
www.dbmi.columbia.edu
The Columbia University Department of Biomedical Informatics is among the oldest in the nation. Its goals are to discover new information methods, to augment the biomedical knowledge base, and to improve the health of the population. DBMIs 30 faculty members and 60 students work in a highly collaborative environment, applying informatics from the atomic level to global populations. Areas of application include: CLINICAL CARE. Design clinical information systems and mine the electronic health record. BIOLOGY. Includes systems biology, structural biology, and virology, on studies in partnership with the Center for Computational Biology and Bioinformatics. PUBLIC HEALTH. Design systems to promote and protect the health of communities, improve public health systems, and deploy information technology internationally. TRANSLATIONAL RESEARCH. Integrate biological and clinical knowledge and facilitate multidisciplinary science.
650 West 168th Street, Suite B-130, New York, NY 10032 Tel: 212 305 2944 Fax: 212 305 0196
WWW.CA T.CO LU M BIA .EDU